Administrator jobs in tooting, greater london

Age UK has an exciting opportunity to join their fantastic team in Clapham!

We are recruiting for a Shop Manager to manage the day to day running of our Clapham shop (Clapham High Street, South West London, SW4).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Are you passionate about fundraising, donor stewardship, and supporting our vibrant community through bespoke events? If you're an organised and enthusiastic individual, we have an incredible opportunity for you to join Fine Cell Work as the Fundraising & Events Officer.

This is a fantastic opportunity for a high-energy, creative person to join the team. As the Fundraising & Events Officer, you will play a crucial role in driving our fundraising efforts and supporting our community of fundraisers, donors, and partners. Your work will directly contribute to the sustainability of our mission and help us continue our mission of rehabilitation through the transformative power of needlework.

This is a fantastic opportunity to work for an innovative growing charity working in the area of criminal justice, and to be a part of a unique social enterprise. The role brings organisational skills and creativity together. 

Our Purpose: 

Fine Cell Work is a UK- based rehabilitation charity and social enterprise which makes beautiful handmade products in British prisons. For over 25 years we’ve been transforming the lives of people in prison and prison leavers, one stitch at a time. Our unique process boosts our stitcher’s self-worth, instils accountability, and fosters hope.

Collaborating with world-renowned designers to create one-of-a-kind, limited-edition products, we support people in prison and prison leavers to finish their sentences with work skills, money earned and saved, and the self-belief to rebuild meaningful, independent, crime-free lives. By providing purposeful activity to prepare prisoners to successfully reintegrate into the community, we are working to improve prisoner’s skills and well-being. This is key to reducing recidivism. 

The Role: 

The Fundraising & Events Officer will provide administrative assistance with grants and donor fundraising and the logistics for events. Working alongside the Development Manager and the Founding Director you will support identifying and managing donor opportunities, and the research and support of applications to Trusts and Foundations. It is a diverse and varied role and is a fantastic opportunity for anyone looking to build a solid foundation in fundraising and events. 

This is a results-driven role with the postholder driving planned income growth by establishing, enabling, and inspiring events, building relationships and maximising fundraising efforts. As this is a people facing role, you will be working with supporters over the phone, online, in writing and face to face, with the aim of helping donors receive the ultimate supporter journey. 

You will require excellent interpersonal skills with the ability to network, build relationships and influence both internally and externally, with the confidence to speak publicly about the work of the charity. To be successful in this role, you should possess exceptional organisational skills, excellent communication abilities – including good writing skills, and a passion for making a difference. In addition, experience with fundraising, donor stewardship, event planning and organisation and CRM systems will be highly valued. 

Your work will be essential in generating the income needed to support our initiatives, grow our donor base, and provide vital services to support our mission of rehabilitation. 

This is a unique opportunity to combine your passion for fundraising, donor stewardship, and supporting our community. Together, we will make a significant impact and drive positive change. Fine Cell Work’s office in Battersea is run by a team of 15 staff (FTE) supported by 191 volunteers, 116 of whom teach in prisons (volunteer figures for 2024). 

Fundraising and earned income are fundamental requirements for FCW, and all staff are involved in fundraising and earned revenue activities. 

Principal Accountabilities for the Core Job: 

1. Ensure all the necessary administration to support fundraising including recording all donations and potential contact information on Salesforce, thanking and reporting to all event attendees and donors. 
2. Assistance in the planning, setting up and logistics of all events including attending events as required (includes occasional out of office and out of hours commitments). 
3. Establish and maintain donor contacts on the database, and, with the Development Manager, coordinate donor communication and planning. 
4. Prepare donation quarterly reports and report post event on financial and potential contact outcomes and lessons learnt. 
5. Build and support our individual giving Champions programme through events and regular communications. 
6. Work with the Founding Director in research to support grant applications and assistance in making applications to small grant–making organisations. 
7. Prepare information for reports to Trusts and Foundations and major donors, creating a fundraising dashboard to include uploading and managing reporting and grant deadline dates on Salesforce including the establishment of a reporting procedure for existing grants makers. 
8. Working with the Development Manager, ensure there is sufficient and appropriate fundraising events to meet the annual donations targets through events. 
9. With the Executive Director and the Development Manager, support the logistics for event committees including assisting in identifying potential Chairs and committee members and working with the event hosts. 
10. Support the Development Manager to expand FCW’s fundraised revenue through developing event sponsorship opportunities and other forms of event revenue (ticket sales, raffles etc). 
11. Supported by the Finance Director, set up and manage the annual budget for expenditure and income from events. 
12. Any other duties as required from time to time to support the work of the charity. 

The following knowledge and skills have been identified for the role of Fundraising & Events Officer: 

• Excellent spoken and written English, including good grammar 

• Proven experience with Microsoft Office, especially Excel 

• Experience maintaining a data base, preferably Salesforce 

• Excellent attention to detail and record keeping 

• Ability to work independently and as part of a team 

• Excellent interpersonal, customer service and communication skills 

• Demonstrable organisation, research and planning skills 

• Good level of fitness to assist with setting up events 

• Social media and blogging experience 

• Experience of working with volunteers 

Personal Attributes 

• Self-starter – enjoys working in a small team and as part of a team. 

• Creative and innovative thinking. 

• Proactive, and able to take the initiative. 

• Strong analytical skills and an interest in using insights and evidence to support decision-making & create strong cases of support. 

• Excellent time and task management skills with the ability to work under pressure and prioritise in a busy environment. 

• Strong and confident communication skills, both written and verbal. 

• Flexibility in approach to working hours as may involve occasional out of hours work. 

• A commitment to own learning and development and willingness to undertake Continuing Professional Development. 

Location: Battersea, London 

This is a full-time (37.5 hours a week), permanent role, and is primarily office-based. 

Salary:£27,000 to £30,000, based on experience. 

Fine Cell Work offer the following benefits to all our team members: 

• A supportive learning culture and opportunities to develop in your role 

• 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service 

• Employer pension contribution after 3 month probationary period 

• Season ticket loan 

• Cycle to work scheme 

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated. 

Contract: 2 year fixed contract

Location: This is a hybrid position, with an average minimum of 2-3 days based in our London office, working remotely from your home, and occasional around Britain. You should live within commuting distance of our London Office.

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office, and the remaining days remote.

About the Role

Are you an experienced project manager passionate about social justice and global mission?

The Methodist Church in Britain is looking for a Mission Projects Officer to deliver impactful initiatives in the key areas of social justice, organising, reparative justice and global relations.

This is a role for someone who thrives on purpose-driven work and wants to make a tangible difference.

This role sits within the Justice team, working collaboratively with the Global Relationships Team and others. You will also be a part of the wider Mission Team, playing a key role in implementing our strategy in response to Our Calling and the Methodist Way of Life.

In this post, you will focus on the following priorities:

• The managements and delivery of projects as part of the Justice and Global Relationships Teams
• Facilitating effective consultation and collaborative working groups

• Conducting research and producing reports to inform senior decision-making
• Coordinating events that inspire and mobilise communities

About You

The ideal candidate will need the following:

• Experience in project management and delivery
• Ability to problem solve, working both independently and collaboratively when required
• Excellent time and self-management
• A collaborative and inclusive approach to working with others

• Ability to communicate complex ideas with clarity and to engage diverse audiences with sensitivity

Should you wish to discuss this role informally, please contact: Rachel Lampard  or Andy Dye (details on website)

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please email HR (details on website)

Closing Date: 27 August 2025

Interview Date: 10 September 2025

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.

The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.

In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.

About the Role:

1. Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
2. Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
3. Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
4. Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
5. Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
6. Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.

About You:

To be successful in this role, you will need:

1. Educated to degree level standard in international development or similar related field
2. Demonstrated experience in international development management including senior management and distance management.
3. Experience of building strong relationships at the highest levels with development partners.
4. Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
5. Excellent project management and facilitation skills.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports

Why you should apply:

Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

This role is split across two impactful organisations: 

Black Thrive Global (BTG) works to address the inequalities that negatively impact the mental health and wellbeing of Black communities. We embed race equity in systems change and co-create solutions alongside communities. 

Just Like Us (JLU) is the UK’s LGBT+ young people’s charity, empowering 18–25-year-olds to share their experiences in schools and improve LGBT+ inclusion through peer-led talks and ambassador programmes. 

This joint role represents an exciting partnership between two organisations committed to racial justice, LGBTQ+ inclusion and systemic transformation. 

1. Just Like Us (3.5 days/week): To support the delivery of Just Like Us’ Ambassador and School Talks programmes – including recruitment, training and coordination of young LGBT+ volunteers and engaging with schools to foster inclusive environments. 

2.  Black Queer & Thriving: There is potential for this role to expand in scope (up to 1.5 additional days per week), subject to funding. Should this occur, the role may include additional responsibilities in line with the aims of the Black LGBTQ+ Working Group and Southwark engagement priorities. Any change in working hours or duties would be discussed and agreed in advance. 

Duties and Responsibilities 

Just Like Us (3.5 days/week) 

- Support the delivery of the Ambassador Programme, including recruitment, training and retention of LGBT+ volunteers aged 18–25. 

- Coordinate and run community events for Black LGBT+ young people to support outreach and recruitment of volunteers. 

- Represent Just Like Us at events such as conferences and prides to amplify our programmes to a range of audiences. 

- Support Just Like Us volunteer recruitment drives by building relationships with university societies and volunteering services, community partners and charity partners in London and the South East. 

- Assist with the recruitment and onboarding of LGBT+ mentors. 

- Attend relevant cross-team meetings with the Just Like Us team such as the fortnightly Ambassador Recruitment meeting 

- Support with the quality assurance of school talks through observations and slide checks. 

- Assist the volunteering team with the coordination and delivery of ambassador skills workshops where needed. 

- Work with the project evaluation consultant to assist with the running of focus groups.

- Conduct exit interviews with Black LGBT+ ambassadors. 

-Support on a social action project with Black LGBT+ ambassadors in Year 3 

- Ensure all activities are inclusive, trauma-informed and aligned with principles of equity and justice. 

Please check the attachment in this advert for the Person Specification

Interview Dates: 16th-17th September 2025

Additional Information

Right to Work: All applicants must have the right to work in the UK at the time of application.

Accessibility: We are committed to ensuring our recruitment process is accessible. If you require any adjustments or support during the process, please let us know.

Start Date: We are ideally looking for someone to start from October 2025, though we are happy to discuss flexibility with the right candidate.

CEO Role Summary:

The CEO provides strategic leadership, ensuring high-quality inclusive arts provision whilst overseeing operations, staff, fundraising, compliance and partnerships. They act as the organisation’s ambassador and contribute to the planning and delivery of both our charitable and business orientated objectives, reporting directly to the Board of Trustees.

Key Responsibilities

Strategic, Leadership and Planning -

· Lead organisation, strategic management and business development

· Develop programmes aligned with community’s needs

· Review and direct a clear business plan with Trustees

· Represent CF at events, in the media and with stakeholders

· Liaise with beneficiaries, Council/NHS staff, Charity Commission, Companies House

Programme and Partnership Oversight -

· Support staff in designing inclusive arts initiatives

· Identify new partnership opportunities

· Lead on events, exhibitions, and partnership development

· Ensure programme quality, legal compliance and impact reporting

People and HR Management -

· Line manage senior staff (Project, Fundraising, Comms, etc.)

· Lead and supervise Salesforce and/or any other appropriate database systems

· Oversee recruitment, performance, training and appraisals

· Implement and update HR policies and procedures (GDPR, Safeguarding, H&S, etc.)

· Foster a positive, inclusive, collaborative staff culture

Fundraising and Communications -

· Lead fundraising strategy, applications with Fundraising Manager and other staff

· Cultivate new relationships with funding bodies and stakeholders

· Represent CF to funders, media, and the public

· Approve marketing and promotional materials

· Attend networking events to explore collaborative funding

Operations and Compliance -

· Oversee facilities, H&S compliance and sustainability

· Incorporate all Charity Commission and Companies House updates

· Maintain tenancy relationship with Barnet Council

· Act as Designated Safeguarding Lead and Data Protection Officer (ICO)

· Ensure all risk assessments and safeguarding incidents are documented

Finance and Governance -

· Prepare annual budgets, forecasts, and financial reports

· Oversee financial control, resource efficiency, and long-term planning

· Lead on new business income generation strategies, including art sales

· Report financial and strategic performance to the Board of Trustees quarterly

· Ensure timely delivery of board papers and assist trustees/directors development

Personal Specification

Essential:

- Demonstratable senior leadership experience in arts, community or inclusive sectors

- Strategic, empathetic, and confident leadership

- Proven fundraising, HR, and financial planning experience

- Knowledge of safeguarding, H&S, and regulatory compliance

- Skilled in managing staff, freelancers, and creative practitioners

- Strong communication and relationship-building skills

- Have a creative mindset with a passion for arts and culture

Desirable:

- Experience in London Borough of Barnet or other local networks

- Knowledge of Arts Council England (ACE), DCMS and other major third sector funders

- Experience working with Social Services, plus neurodivergent or disabled communities

- Awareness of equality, diversity, and inclusion best practices

This Job Description reflects the current requirements. It does not prevent CF from making any changes or additions that might be required in the future. CF welcomes applications from all sections of the community. We particularly encourage applicants from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts, Culture and Heritage sector.

Friends of Moorfields

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and manage a team of volunteers.

The Position

We have an exciting opportunity for a self-starting individual looking to develop a career across the breadth of communications, media and PR in the digital age. Based at Moorfields Eye Hospital, the post holder will be inspired by the difference Friends staff and volunteers make to patients and staff at Moorfields. They will be passionate about seeking the most engaging ways to communicate across digital and social media platforms. They will work closely with the health hub, shop and volunteer team and will be committed to raising the profile and awareness of Friends of Moorfields.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities

1. To promote Friends externally and manage our website content.
2. To provide regular communication with our existing membership and supporters
3. To contribute to, edit and produce our quarterly newsletter and information leaflets.
4. o collaborate with partner organisations (Moorfields Eye Hospital NHS Foundation Trust, and Moorfields Eye Charity) to ensure joint messaging where appropriate.
5. To work with Moorfields Eye Hospital Communication Team to raise awareness of sight loss and eye conditions.
6. Other General Duties

Interagency work

· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.

· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.

· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.

· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.

· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.

· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.

· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.

· Be flexible and willing to work in all types of environments.

Case management

· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.

· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.

· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.

· Attend monthly case management meeting with the Service Manager .

· Attend clinical supervision.

· Take appropriate steps to protect where there is an imminent risk to another person.

Recording and administration

· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.

· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.

· Weekly maintenance and accurate and secure audit trail of all relevant communication.

· Comply with the data protection and information sharing protocols that Drive has agreed to.

Direct work with service users

· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project

· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour

· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.

· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others

· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.

· Develop strategies that will disrupt the continued risk posed by service users

· Undertake assessment of risk, needs and attitudes to inform the individual

service user’s intervention plan

· Ensure that risk assessment and risk management procedures are followed at all times.

· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.

· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.

· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.

General

· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.

· Represent the service at local events; deliver training and presentations as required.

· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.

· Be confident to evidence reflective practice in all aspects of work, sharing learning and

· Be committed to reviewing individual and team practice and undertake regular training.

· Act with integrity and respect when interacting with service users, employees, agencies and individuals.

· Competent in defensible decision making, recording and being held accountable

· Show initiative in tackling issues within the service and in relation to other agencies.

· Act as a champion for the implementation of the pilot programme in your area

· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.

· Partake in evening and weekend work as required.

We're looking for a kind, compassionate and resilient Enhance Support Worker to join our Shirland West service in Westminster.

£29,057.60 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

What you'll do:

* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Save the Children International has an exciting opportunity for a Global Donor Acquisition Lead to join our global team.

Team and Job Purpose

The ‘Global Donor Acquisition Lead’ is part of Save the Children International's(SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.

Role purpose

The Global Donor Acquisition Lead is a senior and highly influential role within Save the Children International (SCI). At a time when cuts in Foreign Aid have placed unprecedented pressure on unrestricted income, this role is central to ensuring individual giving plays a transformative role in sustaining and growing our impact. Acquisition growth is a top global priority, and this role will shape the direction and effectiveness of multi-million dollar investments across our global movement.

The postholder will lead on the development and implementation of a bold, data-driven, and future-ready global donor acquisition strategy, with a strong focus on regular giving. They will work in close partnership with SCI experts and with Fundraising Directors, Heads of Individual Giving, and channel specialists to deliver a channel-agnostic, high-performing acquisition roadmap that balances volume, quality, and long-term value.

This is a role for a strategic thinker and doer — someone who can inspire, influence, and collaborate across diverse markets and teams, while ensuring that acquisition strategies are grounded in both strategic clarity and operational excellence.

Job Title: Global Donor Acquisition Lead

Reports To: Global Head of Individual Giving and Market Development

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent

Grade: P5

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Time Zone (that the role holder must be available to work in): Any (GMT +/-5hrs preferred)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.

Languages: Any, must be fluent in English

International Travel Requirements: Yes, up to 20%

People Management Responsibility: Whilst this role has no direct line management responsibility they are responsible for setting the strategic direction of global acquisition work that will be supported in delivery by multiple teams at Save the Children International and also by influencing and partnering with fundraising leadership and acquisition teams in members.

Principal Accountabilities

· Lead the global acquisition strategy to deliver ambitious, step-change growth in regular and single giving, with a particular focus on achieving high-quality RG donor acquisition at scale.

· Champion an omni-channel approach, ensuring acquisition strategies are integrated across DRTV, paid digital, telemarketing, Face to Face, mail and emerging channels, with a strong focus on channel mix optimisation and effective attribution.

· Drive evolution in committed giving, supporting both regular and single gift models. Whilst our regular giving model is well established, work is needed with key stakeholders on developing effective models for repeat single giving for the greatest net life-time value.

· Drive best-in-class acquisition practices across all channels, working in close collaboration with channel specialists (e.g., digital, Face to Face, telemarketing) to ensure strategic alignment, knowledge sharing, and consistent optimisation of performance across the full acquisition funnel.

· Strengthen humanitarian acquisition readiness, working in partnership with the Humanitarian Fundraising Lead ensure compelling emergency content and rapid mobilisation strategies are in place, as well as effective journeys towards committed giving to our organization. 

· Ensure DRTV excellence and evolution, by driving best practice, coordinating a global community of practice, facilitating shared production of adverts, and exploring opportunities in connected TV (CTV) working in closely collaboration with our digital specialists and global content unit.

· Explore and test new and re-emerging channels, including offline methods such as cold mail and telemarketing, to diversify acquisition and unlock new growth opportunities.

· Provide hands-on strategic and operational support to priority markets, working in close partnership with local fundraising leadership to build capacity and capability across key acquisition channels. This includes defining joint objectives and tailored support plans, skill-sharing, and co-development of strategies to accelerate growth, without assuming direct market oversight.

· Monitor global performance and trends, working with the Insights team to analyse acquisition data, track sector benchmarks, and identify opportunities for optimisation and innovation.

· Support cost-effectiveness and LTV modelling, helping members implement robust lifetime value frameworks and tackle rising acquisition costs through smarter targeting and strategy.

· Foster a vibrant Acquisition and Individual Giving community, co-managing a global network of acquisition specialists to share best practices, build capacity, and drive collective learning.

· Influence across the movement, acting as a senior thought leader and trusted advisor to Fundraising Directors, Heads of IG, and global stakeholders, with visibility across a significant portion of the global acquisition budget.

· Collaborate closely with the Head of Integration and our Content, Brand and Communications staff to ensure we are aligning around a fundraising first full funnel strategy maximise fundraising outcomes and ensure a seamless supporter experience.

· Lead key global initiatives within acquisition or cross-cutting fundraising areas as required, helping drive forward our collective strategy and shared priorities across the movement

Experience and Skills

Essential

1. Significant experience (minimum 5+ years) in strategic leadership roles in large fundraising organisations.

2. Experience of leading the development and implementation of large-scale donor acquisition strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.

3. Excellent skills across a variety of different acquisition programmes/channels, including DRTV, F2F, telemarketing and digital, including vendor and account management.

4. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.

5. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.

6. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.

7. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.

Education and Qualifications

· A degree in Marketing, Business Administration, Non profit Management, or related and/or equivalent relevant experience to a senior level.

· Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.

· Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.  All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the ful Job Description.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 2 Community Keyworkers

Salary: £26,000 - £32,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Keyworker you will need to be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are a confident professional relationship builder with a good awareness of Safeguarding procedures. You will have strong administration skills and an understanding of compliant behaviours. You will also have good knowledge of the criminal justice system and awareness of other support provisions within the area.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Sunday 17th August 2025 @ 23:59

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs email please contact the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.