Why work for us?

CARE International UK is developing its new strategic plan and IT plays a major part in this. The new IT Strategy is being developed with focus on supporting other teams to improve efficiency and performance and ensure cross-team coordination on IT.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The post holder is expected to have these skills and experience in the following:

Solutions

• Acting as CARE UK internally/externally hosted database and SharePoint Intranet administrator, meet with business teams to define needs, implementing those needs, and working with the internal IT dept.
• Manage data manipulation by using e.g., stored procedures, transactions, triggers etc. to provide information to help management decision.

Managing implementations

• Implement business need by identifying the correct delivery method.
• Take leadership role in Project Managing the upgrade or implementation of all relevant business solutions, be a focal point for delivery across the organization.

Database Management

• DBA Support - administration, maintenance, and technical support of CIUK’s database systems and BI Tools .
• Technical Application 3rd line support – providing technical expertise to Care’s IT Helpdesk/Support Engineers relating to in-house built applications.
• General administration of CARE databases including but not limited to backups, maintenance, security and necessary upgrades when required or needed.

For more information, please read the Candidate Brief.

About the role

The post holder has responsibility for maintaining the relevant CIUK’s Business Applications and Information Systems and working with different departments in identifying IT issues to support CIUK’s existing business processes and operations.  The post holder also needs to be an expert in this field.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team.

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please click on the apply button to be redirected to our website for the application form. Also, download and read the Business Systems Administrator Pack,  including the Job Description and Person Specification for more details on the role. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact hrteam. Please note, Curriculum Vitae’s (CVs) will not be accepted..

Closing date for applications: 23:59 Wednesday 25th May 2022

Interview date: w/c Monday 6th June 2022

General office administration
·Handle all incoming and outgoing post
·Maintain office equipment and supplies and manage invoices
·Taking donations to the bank and completing corresponding financial paperwork
·Providing day to day support on technology e.g. laptops, office AV systems and printers
·Undertake reception roles - take/forward switchboard calls, manage reception email account and organise hospitality for visitors
·Management of the reception mailbox; ensuring emails are forwarded/actioned in a timely manner
·Ensure the photocopier and other equipment in the post room is in working order
·Order stationery for Charity staff, milk, etc. and manage respective suppliers, including checking, coding and submitting invoices
·Manage office oyster cards, recycling of paper, etc
·Manage office telephony system and act as first of point of call for queries relating to telephony system
·Ensure meeting rooms are clear of cups/glasses, etc. at all times.
·Admin projects as directed by the COO, Operations Manager or other members of the Senior Management Team.

Facilities management
·Daily inspection of the office including, kitchen & toilet areas to ensure cleaning is up to required standards and all facilities are in working order
·Oversee office cleaning supplier and ensure that the service is delivered in line with agreement
·Maintaining health & safety standards alongside Operations Manager with advice from H&S consultants
·Weekly inspection of fridges, ensure they are kept clean
·Liaise with facilities suppliers and arrange for repairs to fixture and fittings
·Liaise with main reception desk for general office management
·Act as point of contact between the Charity and the landlord's managing agent for day to day management on general building related issues

HR administration
·Recruitment of new staff, onboarding and induction processes
·Liaising with IT for new starter hardware and desk setup
·Monitoring of staff office attendance and leave (WhosOff platform)
·Administration for staff who leave

The above list of responsibilities is not exhaustive. From time to time, the post-holder may be required to carry out other such duties that are broadly consistent with the role, as reasonably requested by the Operations Manager.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

We are currently looking for a enthusiastic and experienced Admin and Premises Manager to join our team. Our new Admin and Premises Manager will work to provide excellent administrative support and ensure our facilities are well maintained. They will also be working closely with the Director of Operations to identify and develop systems and procedures which support the smooth running of operational activities.

The closing date for this role is 9am Monday 13th June. Interviews will be held in the week commencing 20th June.

If you would like further information about the role and Headway East London, please contact Anna McEwen

We are looking for a HR & Recruitment Administrator to join our team.

HR & Recruitment Administrator
Based: Watford Wellbeing Centre, 501 St Albans Road, Watford, WD24 7RZ
Working hours: 22.5 hours per week
Rate of pay: £21,000 pro-rata to 0.6wte (3 days/week)
Contract length: Permanent
Responsible to: HR & Recruitment Manager

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role developing our HR function, & sustaining solid foundations, processes & quality governance across the charity. The role is responsible for administratively supporting the areas of HR, Recruitment & Retention (including Staff Wellbeing). This key role involves supporting the HR Manager to provide a comprehensive human resources service across the organisation. Your main purpose will be to support the HR Manager to meet their strategic objectives by supporting front line staff and service managers to ensure effective human resource practices throughout the organisation to develop skilled, motivated and engaged staff.

Experience:

• Experience of working in an Admin Team, or HR in the health or social care sector
• Experience of planning, organising and project management in a third sector organisation, with a varied and demanding schedule
• Database experience
• Lived experience of Mental Health
• A minimum of one years’ experience in an Administrator or HR role
• GCSE’s

Closing Date: Sunday 5th June
Interview date: Interviews to be held from Monday 23rd May onwards as applications are received.

Due to a high number of expected applicants, we may close this advert early.

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Executive Assistant and Head Office Administrator

Leatherhead

£25,000pa + benefits (25 days annual leave, reward scheme and pension)

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues in Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day to day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

Location: Our modern Head Office is situated in Leatherhead, Surrey located just 45 minutes from London Waterloo and Victoria and 25 minutes from Guildford.  We are less than a 10 minute walk from Leatherhead Station and the town centre, with free on-site parking.

What we’re looking for:

• A co-operative working style – you are able to work well with others, thrive working at a steady pace with a desire and willingness to help others
• A confident user of MSOffice and experience of managing multiple diaries – you are neat and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.
• Strong verbal and written communication skills and a team-oriented focus
• Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us more information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

As a CQC registered organisation, it is an expectation that all Rainbow Trust employees are fully vaccinated against Covid-19 (unless medically exempt).

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.

Our client, one of London's Higher Education establishments, is currently looking to recruit a temporary Business Development Administrator, to provide key administrative support for a Clinical Trials Unit in the area of business development. This is to start as soon as possible and to run for 3 months in the first instance and it will involve hybrid working.

The purpose of this role is to manage the centre's courses and events, including liaising with internal and external stakeholders, advertising and registering attendance. You will manage supported projects and relevant enquiries, producing reports for funders and maintain and store documentation effectively. In addition, you will be responsible for convening and taking minutes for meetings as well as act as the first point of contact for researchers contacting the centre.

In order to be considered for this post, you will have experience in a similar administrative position, either in a healthcare or higher education setting. You will have excellent project management skills and the ability to motivate and support others. Crucially, you will be able to manage competing deadlines and be confident liaising with stakeholders at all levels.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV, in Word format, by clicking 'apply now' below. You must be available immediately to be considered for this post.

About the Role

As a customer services administrator, you will be providing admin support to the customer service advisors and the wider business development team. You will be part of a welcoming supportive team who will help you to understand this unique organisation. You will be communicating with customers, volunteers and staff to help ensure we have all the details required for the volunteers to provide first aid cover at events.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will need to have an eye for detail and have good communication skills, being able to deal with customers, staff and volunteers.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: TBC

Application Review Date: 31 May 2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

Reset Outreach and Referral Service Rough Sleeper Navigator

Duration: Full Time 35hrs per week, 12 month fixed-term contract

Salary: £27,000

RESET Outreach and Referral Service

This role sits within the Reset Outreach & Referral Service, which is based at and delivered by Providence Row. The service is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT) to work seamlessly with Reset Treatment and Recovery Support Services in providing residents of Tower Hamlets with the drug and alcohol support they need.

The entire RESET Outreach and Referral service works with clients through using a strengths-based, client-centered approach. This means that all staff involved in the delivery of the service must take their lead from the client’s own wishes and goals around their wellness. The service will engage clients in the development, delivery, and evaluation of the work, working with a team of mentors with lived experience of substance misuse.

 
The role

This post is one of four recently created positions that together comprise of a new service born out of London Borough of Tower Hamlet’s emergency COVID response, and it is aimed at supporting those with a history of rough sleeping in Tower Hamlets to engage with substance misuse and harm reduction services. This exciting new role will not only involve providing more holistic care and bespoke substance use-related support to some of the Borough’s most marginalised individuals, but as a new service each staff will have an active role in designing how the service operates. It is a fantastic opportunity to take previous experiences from the substance use or homeless sector that you might have and build upon those skills new experiences with program design, if desired. 

The Reset Rough Sleeping Navigator will work with a caseload of clients who have a history of rough sleeping, problematic substance and/or alcohol misuse, past or current trauma, and have experienced difficulties sustaining accommodation. This position will also involve a significant amount of partnership working with other homelessness and substance use workers, thus providing further professional development in both arenas.

The ideal candidate

Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you have the drive and track record to make positive lasting changes in people’s lives.

You will have considerable experience of working with people who are actively using drugs and/or alcohol and be understanding of their circumstances. This experience can be personal or professional and can include non-paid professional experiences such as from relevant job training, internship, or volunteer programs.

You are an excellent communicator and can create positive working relationships with a wide range of people. You are active, able to work independently and as part of a team and experienced in dynamic risk assessments. You are creative, innovative, driven and well-organised.  

For more information, please see the job description.

The deadline for applications is Midnight 9th May 2022

Interviews will take place – week commencing 16th May 2022

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Music, it’s in our DNA. We use the power of music to enrich the lives of people affected by life limiting illness, isolation or disability and we are the largest music therapy charity in the UK. We are Nordoff Robbins Music Therapy.  Let’s face it, the last two years have been incredibly trying.  Charities including ours have found themselves in a whole new world, providing services virtually as well returning to a new normal in person.  But we have thrived on these challenges, are now looking for a Music Services Administrator in the London North and Central England Region to support our music therapists and to help us reach more people through the power of music.

We are NR

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Are you NR?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

What we need:

Music Services is the delivery arm of Nordoff Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work  closely with the Regional Manager and alongside other Music Services Administrators/Assistants to ensure that the reception and admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS check.

We are also looking for you to:

• Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders
• Have a collaborative work ethic and ability to engage positively with all stakeholders 
• Have a professional approach and ability to work without close supervision 
• Produce work with accuracy, diligence and attention to detail 
• Effectively use Microsoft Office (Outlook, Word, Excel)
• Be mission led and values driven, putting the client front and centre of what we do
• Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvements and share these with the team

What we offer:

• The ability to work within the largest regional team in the UK, supporting work in over 50 Partner Organisations
• Direct support from and working alongside the regional management team
• The ability to work flexibly and remotely in this role

3 best things about the job (in our humble opinion)

• You will be witnessing examples of the impact of music therapy continually, as you engage with 16 therapists in the team and develop an understanding of how music therapy services function in a wide range of settings.
• You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
• You will get to work with all areas of the organisation, especially the fundraising and communications team, and have the opportunity to support at our award winning events.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

A salary of £18,769.8 per annum inclusive of £1,200 London Weighting (£21,996 plus £1,500 FTE per annum)

Hours of work with 32 hours (4 days) per week.  The successful candidate will be required to work on a Saturday.

Currently hybrid working (mix of office based in our North London office and home working)

Pension scheme

31 days annual leave (pro rata)

EAP (Employee Assistance Programme)

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development at our core

An inclusive culture – and lots of music!

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

Accounts Administrator

We have an exciting opportunity for an Accounts Administrator to provide effective finance administration support, working within the Finance and Resources team and working closely with Fundraising colleagues. You will report to the Finance Manager

About the Organisation

Established in 2004 Primera Corporation is a leading management consultancy firm within the regeneration

sector. We are specialists in developing business partnerships and Business Improvement Districts (BIDs) in

Central London working with businesses and a broad spectrum of stakeholders.

The company has grown significantly over the last 3 years and has ambitious plans for further growth.

Position: Accounts Administrator

Location: London

Hours:: Full Time, permanent, 35hrs per week

Salary: £25000 per annum

Contract: Permanent

Closing Date: 15th June 2022

Interviews: Interviews will be taking place on a rolling basis, so apply early to avoid disappointment.

The Role

As Account Assistant your role would include:

• Creating sales invoices using accounting software
• Managing the electronic purchase order system
• Input purchase invoices
• Full maintenance of individual supplier and customer records on sales and purchase ledger
• Maintaining up to date chart of accounts
• Prepare payment runs as required
• Reconciliation of bank accounts and business card statements
• Monitoring Income and cash collection rates
• Chasing unpaid sales invoices and handling supplier queries via phone and email
• Maintain records in accordance with good practice, internal policies, and relevant legislation

About You

You will need to have solid background in administration and experience in a financial setting.

Some of the other key skills required are:

• Demonstrable experience to meet the requirements of the post
• Enthusiasm and appetite to become involved and be an integral part of the team
• Microsoft office skills (Excel, Word, PowerPoint) with attention to detail is imperative
• Accounts are maintained electronically via SAGE and XERO accounting software
• Ability to adapt flexibly to new priorities and additional tasks where required
• The ability to work as part of a team, and on your own initiative, is essential
• Plan and prioritise work to manage conflicting tasks
• Meet delivery deadlines/ targets, review progress, with minimum supervision

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

You may also have experience in areas such as Finance Administrator, Fundraising Assistant, Fundraising Coordinator, Fundraising Administrator, Gifts Administrator, Donations Administrator, Accounts Payable, Finance Assistant, Financial Assistant, Accounts Assistant, Accounts Administrator, Grants Administrator, Senior Finance Administrator, Donor Support, Administration Coordinator, Admin, Administrator, Administration, Donations Administrator, Supporter Administrator.

Ambitious College is London's first specialist Day College for autistic young people aged 16-25. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach focuses on the individual at all times. 

“I find it very satisfying knowing that we are changing the lives of those who are around us and making positive impacts on them” - Employee at Ambitious College

Due to continued growth we are looking for Learning & Behaviour Specialists that will deliver high-quality learning support to autistic young adults to enable them to pursue their ambitions in relation to further education, work and leisure. Learning and Behaviour Specialists support learners' person-centred study programmes in a range of environments.

Start date: As soon as possible, this academic year (Term 3)

This is the impact you could have as a Learning and Behaviour Specialist at Ambitious College:

“There isn't anywhere else where my son would be so well looked after with such determination and energy…” - A parent of an Ambitious College learner

"At College, the more I've progressed, the happier I've felt. The college has helped me to develop more strategies in general, testing my social skills and gaining more knowledge before I move on." - An Ambitious College learner

Some of our benefits include:

• Competitive salary with an annual review 
• We are committed to CPD, where you can access a wide range of training and development opportunities support your personal and professionally development 
• Annual staff recognition awards
• Cycle to work scheme up to £5000
• Season ticket loans
• A wide range of wellness programmes both in person and online including: community groups, virtual fitness classes, arts and cooking challenges 
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Access to free of charge physiotherapy

If you are adaptable, resilient, looking for a new challenge or change and want to make a positive impact to autistic young people please apply today or get in touch.

For more information on the role as Learning and Behaviour Specialist please find the recruitment pack attached.

Working pattern: 35 hours per week - Monday to Friday.
You will be required to work 41 weeks per year, including two weeks full training in August, but will be paid over 52 weeks per year.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Admin Support, University, Assessment Support, London, Administrators, Graduates, Junior Admin, Short-Term

Your new company
You will be working for a prestigious Higher Education Institute based in the heart of London. The role is starting the week commencing 16th May or 23rd May - until End of June with potential extension

Your new role
Role will primarily require successful candidates to conduct initial screening of student behaviour during assessment, against agreed criteria, ensuring that assessments are taken within the University's rules and regulations. Data to be reviewed will include: video footage, still images and sound recordings.
Additional live support of students undertaking assessment may also be required. This may include responding to written or telephone enquiries from students encountering technical difficulties.

What you'll need to succeed
Candidates will possess the following skills and experience.

• Proven ability to work without supervision and know when to seek support
• Experience of applying complex rules and regulations within work context
• Demonstrable understanding of academic integrity (why exams/assessments have rules and the importance of students following these) and its importance
• Proven ability to work within a team to complete tasks by an agreed deadline
• Experience of balancing competing deadlines and priorities to enable organisational objectives to be met
• Accurate keyboard / data entry skills
• A good understanding of Microsoft Office software

Additional live support of students undertaking assessment may also be required. This may include responding to written or telephone enquiries from students encountering technical difficulties. In addition to the skills listed above, live support will require:

• Excellent customer service skills
• Attention to detail
• Ability to write clearly and concisely
• Ability to remain calm under pressure and whilst speaking to students who may be distressed
• Previous experience of providing front line support for a public-facing service will be considered as a desirable skill.

What you'll get in return
Flexible working options available. Good exposure to the Higher Education sector.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have an opportunity available for a self-motivated Membership Admin Support to join our team based in South Kensington. This is a part-time, permanent position, working 4 days per week and in return, you will receive a competitive salary of £23,045- £23,776 per annum (pro rata) depending on experience and qualifications plus benefits.

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers, and it has charitable status. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education. The Society is a leading world centre for geographical learning – supporting education, teaching, research and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park. There are 53 permanent staff, together with part-time, temporary and volunteer staff.

We offer fantastic benefits in return for joining us as our Membership Admin Support:

• 35-hour working week with core working hours between 10:00-16:00 (pro rata).
• Option to work from home on Thursdays and Fridays.
• 25 days annual leave per annum plus public bank holidays (pro rata).
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Generous pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

About the role:

As our Membership Admin Support, you will provide service and assistance to RGS members by means of processing and checking applications, answering member queries, and processing payments on the members database.

Key responsibilities as our Membership Admin Support include:

• Checking applications for completeness and, in respect of Fellowship applications, for sufficient evidence of eligibility against the criteria. You will also follow up any queries with applicants and enter contact and membership details onto the database with accuracy from application forms.
• Answering email, phone and written enquiries from existing and potential new members in line with the required customer service standards.
• Processing and batching payments for new member applications on the database and recording other relevant activity in the database in line with the customer service standards.
• Answering telephone calls, database entry, filing, scanning and any other duties required by the Membership Manager.
• Ad-hoc project work as required by the Membership Manager or other Senior Managers.
• Providing general administrative support to the Finance and Services team and Director’s Office department on an ad-hoc basis.

What we are looking for in our ideal Membership Admin Support:

• An interest in Geography and enthusiasm for the work of the Society.
• Experience of working in a similar or related role.
• Excellent interpersonal skills with the ability to work with people across the organisation, and to develop and maintain positive, productive relationships with external stakeholders.
• Having an eye for detail.
• Ability to remain self- motivated whilst completing repetitive tasks.
• A good standard of IT literacy, particularly Microsoft Office tools, email and experience using databases.
• Good verbal and written communication skills.
• Excellent telephone manner coupled with an ability to act with authority on occasions.
• A positive can-do attitude.

Closing date: 9:00am Monday 23rd May 2022

If you feel you have the skills and experience to become our Membership Admin Support, then please click ‘apply’ today.

36% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Innovations for Learning (IFL) is a charity focused on using technology to close this literacy gap through a unique online reading support programme called TutorMate. Many children fall behind with reading simply because they lack the opportunity to practice. TutorMate addresses this problem by using a bespoke internet platform to pair volunteer tutors from corporate organisations with struggling pupils.

This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Tutor Support Team, ensuring that volunteers have everything that they need to make a success of their reading sessions with pupils.

Reporting to the Performance and Data Manager, you will work for 30 hours a week (Monday to Friday) and will need to be available for an 8:30 am start each morning. You will work remotely and will need to have access to a reliable internet connection.

This role is ideal for someone home-based who wishes to work part-time.

If you’d like to apply, please read the attached job description and send us your CV and a covering letter, which clearly outlines your suitability for this role and how you meet the role requirements in the job description.