Administrator jobs in woodford green, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an Employment Advisor to join our IPS service, you will be based in Barking and Dagenham, working 35 hours per week and co-located in a mental health treatment team within the Borough. This service closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV and answer the screening questions (cover letter optional).
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Thursday 6th August (11pm). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 11-14th August (please note you may be contacted prior to the deadline.)
Final Stage interviews: 21/22 August
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides: The Global Partnership to End Child Marriage is seeking a Head of Finance to join its team based in London, UK. The successful individual will lead on strategic financial planning and financial day to day management at Girls Not Brides to advance our business model, financial sustainability and growth. The role ensures effective financial functions across the organisation, manages compliance with UK and overseas regulatory requirements, and works closely and hands on with other teams to oversee the preparation of proposals and budgets for prospective grants.
ABOUT YOU
We are looking for a passionate, talented senior finance professional with at least 5 years post qualified experience. You will have experience working in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have qualified and hold membership in a recognised professional accountancy body. Your qualification and experience will ensure you hold an advanced understanding of the principles underpinning financial management and planning, with significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience. You will be experienced in year-end reporting and proficient in engaging with statutory and other auditors. Ideally you will bring experience gained in a similar international charity, working in a multi-currency environment.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Financial Leadership
· Lead on strategic financial planning and financial management at Girls Not Brides to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting.
· Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation.
· Support all Directors/Heads of teams to ensure ownership of financial planning, annual budgeting, quarterly forecasting, cost management, priorities and activities, as best serves the mission of the organisation.
· Lead on financial risk management including the implementation of appropriate risk management strategies such as financial controls, fraud prevention and processes to ensure value for money, and conduct regular reviews of Girls Not Brides’ financial policies and processes.
· Provide critical financial information, analysis, advice and support on financial issues and emerging opportunities.
· Assume responsibility for managing, planning and monitoring the Finance department’s budget.
· Provides leadership with regards to vision, purpose, and functions for the long-term development of the Finance Team.
Financial Management and Accounting
· Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to Girls Not Brides’ funders, potential funders and the Board of Trustees.
· Manages timely, accurate and impactful quarterly management accounts to enable business planning and monitoring of organisational performance.
· Monitor financial performance, oversee reporting and cash flow management functions and systems.
· Develop and oversee robust and effective financial systems and processes for Girls Not Brides’ staff members based internationally.
· Ensure the smooth running of all accounting, financial transactions and evidence record keeping processes.
· Lead on procurement systems and implementation, identifying efficiencies and value for money.
· Manage and oversee internal control policies and procedures to ensure compliance across the organisation.
· Assume ownership of the organisation’s accounting system, including identifying and implementing measures to ensure strong efficiency.
· Ensure and manage an effective accounts payable function.
· Manage effective payroll, pensions and related employee benefit processes.
· Manage the organisation’s foreign currency exchange policy and cash investment policy, ensuring compliance with donor terms.
Audit and Tax Compliance
· Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator.
· Manage the production of the annual report and financial statements, ensuring compliance with relevant legislation, SORP and accounting standards.
· Manage the external audit process and implementation of the audit findings.
· Oversee the project audits required by donors.
Grant Accounting and Compliance
· Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants.
· Supervise the preparation of all financial grant reporting, ensuring that the Development & Outreach team receive accurate and timely information for effective grant and donor management and compliance.
· Maximise cost-recovery from grants through strong financial planning and cost analysis processes, to ensure financial viability of projects and grant agreements.
· Provide support to, and build capacity of, other teams to support grant compliance as necessary.
· Review, and as needed negotiate, the legal and financial provisions of grant agreements.
· Oversee and ensure all received grants are promptly recorded and acknowledged, as well as paid out and reported on in accordance with donor requirements.
· Achieve timely, effective and clean external grant audits.
PERSON SPECIFICATION
Essential experience
· ACA/ACCA/CCAB/CIMA qualified.
· Significant professional post-qualified experience in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise
· Degree-level qualification in a relevant area such as accounting, finance or business administration, or equivalent professional experience.
· Up-to-date knowledge of relevant UK charity statutory requirements e.g. SORP, Charity Accounting, IFRS/IAS.
· Advanced understanding of the principles underpinning financial and grant management and planning and of demonstrating impact and value for money.
· Significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment.
· Proven experience of presenting and working with Boards and Finance Committees.
· Proven experience with contracts and grants management, including cost recovery models and revenue management, as well as donor compliance and due diligence.
· Demonstrated experience in strategic business planning and review.
· Demonstrated direct experience of financial reporting to a Board of Trustees and major donors.
· Experience of using multi-currency accounting systems, such as Sun Systems, SAP Concur, QuickBooks, Sage and other relevant systems.
· Good knowledge of using complex excel functions such as macros, vlookup, pivot, sumifs, data analysis.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Please note: There is one vacancy for the Head of Finance position, which is based in London. Candidates must already have the right to work in the UK at the time of applying and for a minimum of two years.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews for shortlisted candidates will take place on 14th or 15th August 2025.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




The client requests no contact from agencies or media sales.
Make a difference!
Can you lead and grow an award winning charity?
We are Olive Branch Aid (OBA), an award-winning Foodbank charity operating in south London, and we are looking for a dynamic and confident Foodbank Manager to work alongside our newly appointed Foodbank Coordinator as well as an energetic team of more than 60 volunteers.
We have achieved so much but we have ambitions to do so much more!
Since beginning 5 years ago, OBA now provides food support for a day for the equivalent of 70,000 people a year. In 2024 we packaged and delivered more than 9 tonnes of food for those needing our services. Check out our website to read more about our journey.
OBA is different
OBA provides a hand-up rather than a hand-out. More than a Foodbank, OBA provides support for 3 months - much longer than most Foodbanks. We also provide an innovative well-being support service that helps service users address the underlying causes of their food needs. In 2024, OBA helped more than 75 households with complex underlying issues, this involved many weeks of telephone calls and meetings and helped prevent at least five families from becoming homeless. OBA also provides free preloved clothing and household goods to help service users get back on their feet.
Since 2023, OBA has its own fully funded premises off Portslade Road next to the Windrush overground station. Despite these successes, we continue to rely entirely on donations for our day to day expenses. As Foodbank Manager, you will help us secure the funding to grow our services and help even more people.
You will bring:
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A strong track record of fundraising and networking across public and private organisations
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The ability to articulate a clear compelling vision to our stakeholders and funders
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The ability to develop and implement effective operational procedures to deliver our goals
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The authority to lead a values driven organisation in a collaborative and inclusive manner
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A strong understanding of the voluntary sector;
In return we offer:
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A flexible part time (32 hr/wk) work environment with hybrid working
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The opportunity to work with a dynamic, ambitious Board of Trustees
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A fully funded business plan with exciting growth opportunities
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A fully funded position complete with NIC and workplace pension
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A diverse, stable and energetic team of volunteers
If you have questions, please contact Sonya Antoniou-Pamment, Chair of Trustees, for an initial informal chat. We are also happy for you to pop in and see the Foodbank in operation however, as OBA is not open every day, please contact Sonya to arrange a suitable time.
If you would like to apply, please send a covering letter (no more than 2 pages) telling us a little about yourself and how you meet the skills and experience requirements listed in the Job Description. Please include a CV (again no more than 2 pages) and don’t forget to include a contact email and telephone number. The deadline is Friday 22 August 2025.
We look forward to hearing from you.
If you have questions, please contact Sonya Antoniou-Pamment, Chair of Trustees, for an initial informal chat. We are also happy for you to pop in and see the Foodbank in operation however, as OBA is not open every day, please contact Sonya to arrange a suitable time.
If you would like to apply, please send a covering letter (no more than 2 pages) telling us a little about yourself and how you meet the skills and experience requirements listed in the Job Description. Please include a CV (again no more than 2 pages) and don’t forget to include a contact email and telephone number. The deadline is Friday 22 August 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about education and eager to make a difference? Join our dynamic and mission-led team as an Educational Programme Coordinator. You’ll play a vital role in delivering high-impact tuition programmes, helping students overcome barriers and reach their potential.
If you're an organised and empathetic communicator who thrives in a fast-paced environment, this role offers the perfect blend of responsibility, variety, and purpose.
What You'll Do:
- Set up and manage tuition programmes for schools and Local Authorities and charities.
- Match tutors to students based on individual needs, availability, and subject expertise.
- Act as the main point of contact for families, tutors, school/LA staff, and link workers throughout each programme.
- Review EHCPs, student profiles, and supporting documentation to understand individual learning needs and tailor support accordingly.
- Respond to new tuition referrals and gather the information needed to plan appropriate support.
- Deliver tutor induction sessions to support onboarding and prepare tutors for their roles.
- Complete Risk Assessments prior to the start of each tuition programme.
- Share lesson feedback, gather input from stakeholders, and monitor student progress.
- Report on the impact of tuition and flag any concerns or areas for improvement.
- Attend tutor interviews and liaise with the recruitment team to fill roles.
- Troubleshoot and resolve issues throughout the day to ensure smooth programme delivery.
- Attend regular stakeholder meetings and share updates on student progress.
- Refer any safeguarding concerns to the Designated Safeguarding Lead (DSL).
We’re looking for someone who:
- Communicates clearly, empathetically, and professionally with a wide range of stakeholders.
- Builds trust and maintains strong relationships through consistent, responsive, and thoughtful communication.
- Is highly organised, with excellent attention to detail and the ability to manage multiple programmes and priorities at once.
- Stays calm and adaptable in a fast-paced environment, responding to challenges with confidence and a problem-solving mindset.
- Takes initiative to resolve day-to-day issues and improve systems and processes where needed.
- Is proficient in Google Sheets, Docs, and Gmail, and comfortable learning new digital tools.
- Has a genuine interest in education and in supporting students with diverse and complex needs.
- Has experience providing administrative or operational support to a team, ideally within an educational or youth-focused setting.
- Can work from our office in Angel, London four days a week, with the option to work remotely one day per week.
- Shares our commitment to safeguarding and promoting the welfare of children and young people.
Bonus if you have:
- Experience working with children with SEND, SEMH, and EHCPs.
- Knowledge of the UK education system.
- A background in teaching or coordination.
- Experience using tracking systems or CRMs.
Benefits
What We Offer:
- A friendly, supportive team that values growth and collaboration.
- Comprehensive training and development opportunities.
- Generous benefits package, including:
- 26 days of annual leave (plus Bank Holidays).
- Private health insurance with dental, physiotherapy and mental health support.
- Discounted gym memberships
- Enhanced parent policies.
- Regular team socials, events, and celebrations.
- Workplace Pension
- Salary: £24,000 - £27,500
About Us:
At Tutors Green, we believe every student deserves access to high-quality education—regardless of their background or circumstances. For over ten years, we’ve worked closely with schools and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.
We currently partner with over 100 schools and multiple Local Authorities across the UK. Our tutors support students with a wide range of needs, including those with SEND, SEMH, and EHCPs, and our team is committed to providing compassionate, impactful support where it’s needed most.
It’s an exciting time to join Tutors Green.
Demand for our services has grown rapidly, our internal team has doubled in size, and we’re working with more students, schools, and charities than ever before. As we continue to scale nationally, we’re looking for dedicated individuals to help us deliver life-changing education to the young people who need it most.
An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this for you as part of the pre-employment checks.
Applications close on Friday 8th August. 1st stage interviews start immediately. Final stage interviews start in the week beginning Monday 21st July in our offices in Angel. Apply early to avoid missing out.
As part of our recruitment process, online checks on public profiles may be conducted in line with data protection laws. We ensure all checks are fair, non-discriminatory, and free from bias based on protected characteristics. Applicants are encouraged to maintain professional online profiles.
By applying, you consent to Tutors Green storing your personal details in our secure, GDPR-compliant database. We respect your privacy and will use your information solely for recruitment purposes.
Making first class tuition accessible to all students
The client requests no contact from agencies or media sales.
We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.
Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .
Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.
The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 2 Community Keyworkers
Salary: £26,000 - £32,000
Location: Hammersmith
Contract: Permanent
Hours p/w 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Keyworker you will need to be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are a confident professional relationship builder with a good awareness of Safeguarding procedures. You will have strong administration skills and an understanding of compliant behaviours. You will also have good knowledge of the criminal justice system and awareness of other support provisions within the area.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 17th August 2025 @ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs email please contact the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
About Us
As a global movement of over ten million people, Amnesty International is the world’s largest grassroots human rights organisation and we have been defending human rights for over 60 years. Amnesty International UK (AIUK) is an important part of this powerful global movement, working with over 200,000 members, activists, and supporters in the UK to uphold human rights domestically and across the world.
We investigate and expose abuses, campaign with and mobilise the media and the public, fight through legal action, and work directly with policymakers at the most senior levels to protect and enhance respect for human rights across the world.
The Role
At a crucial time for our organisation, we are looking for our new Director of Mass-Market Fundraising.
As our Director of Mass-Market Fundraising for AIUK you will be a successful senior mass-market fundraising leader, who will lead our mass-market fundraising directorate to significantly improve mass-market fundraising performance and delivery here in the UK, and so strengthen AIUK’s ability to defend human rights in an even more challenging world.
We are looking for an experienced and strategic leader to lead our mass-market fundraising directorate – encompassing individual giving, community, social giving and retail, and be a part of the organisation’s overall most senior management team (the SMT).
You will be a forward thinking and commercially astute leader who can inspire and motivate a multi-disciplinary team but is not afraid to get directly involved in delivery or to challenge people, to help us improve our mass-market fundraising performance.
We are committed to being a diverse and inclusive organisation and wider movement and our leadership needs to reflect this. We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, older people, trans and non-binary people, and people with a disability to help us achieve the strength that diversity delivers, especially at senior grades.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and te Drive Central Team.
The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk.
The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed
Management and Development:
· Provide each Team Leader/Case Manager with monthly Case Management Supervision.
· As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.
· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.
· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.
· Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles.
· Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols.
· Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training.
· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.
Management and Performance:
· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.
· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.
· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.
· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery
Strategic Management
· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.
· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.
· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.
· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.
· Share best practice with other Service Managers to further develop the role and the Drive project in general.
· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.
· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.
Recording and administrative tasks:
· Supervision sessions will be recorded on the Case Management Supervision pro- forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.
· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.
· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.
· Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.
General tasks:
· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.
· Attend management meetings as directed by line manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities & Key Tasks
- Support a caseload of companions to reach their potential through both practical and emotional support.
- Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
- Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
- Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
- Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
- Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
- Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
- Attend appointments online or in person with companions.
- Maintain accurate records in line with internal policy and with consideration for GDPR principles.
- Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
- Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
- Provide written updates for key stake holders as well as for internal meetings.
- Attend team meetings, supervisions, reflective practice and training as required
About you:
We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.
Location: Home based
Contract: Permanent, full time - 35hrs per week
Salary: £27,250 gross per annum
Closing Date: 28 July 2025
Assessment Day: 5 August 2025 (Location TBC)
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.
Responsibilities
Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
Developing new growth and recruitment tools and ideas
Promoting flexible volunteering and the volunteer strategy
Assisting with running our social media accounts
Working with and empowering our volunteers to develop plans for growth
Planning and setting up Juniors Sections in new and existing locations/units
Delivering assemblies in schools
Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
Supporting the delivery of funded outreach projects
Requirements
Previous experience of working with volunteers
Experience delivering on multiple project plans simultaneously
Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
Experience delivering workshops and/or training
Self-motivated and able to manage your time and workload effectively
Flexible and enthusiastic
Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
For further information, please download the
Benefits
Flexible Working hours and a hybrid culture
Cycle to work scheme and Season Ticket Loan
25 days annual leave plus bank holidays
Life assurance (4x salary) for those that join the pension
Private medical insurance
Pension (employer contribution up to 10%)
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Growth and Development vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Looking to use your career to stand up for human rights?
Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.
About the Role:
We’re up against a global superpower. Here, your fundraising fights back.
At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.
About Free Tibet and Tibet Watch:
We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.
Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.
Job Description: Fundraising Officer / Senior Fundraising Officer
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Location: Brixton, London / Remote
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Salary: £29,000-£32,000 pro rata, depending on experience
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Hours: 4 or 5 days per week (28-35 hours)
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Reports to: Fundraising Manager
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Deadline to apply: 9am, Wednesday, 6 August 2025
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Interviews from: Wednesday, 13 August 2025
What We Offer:
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Flexible hybrid working and a supportive, mission-driven team
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A culture that values both results and staff wellbeing
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Robust remote working policies and flexible hours
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Generous leave: 25 days + public holidays
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Strong training, development and career progression
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Interest-free season ticket loans
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Pension contribution
Main responsibilities
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Assist the Fundraising Manager with income-generation activity across the organisation.
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Support the Fundraising Manager with the execution of the fundraising strategy.
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Assist Fundraising Manager with Major Donor fundraising.
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Work to ensure that you and the Fundraising Team’s KPIs and targets are met.
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Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.
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To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.
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Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.
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Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.
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Research new funding opportunities.
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Write and coordinate applications for financial support from appropriate trusts and foundations.
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Regularly check in on prospective trusts and foundation donors/application progress and reporting.
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Coordinate, attend and assist with organising events.
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Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM.
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Ensure that supporter journeys are regularly assessed and of the highest standard.
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Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.
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Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.
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Craft strong fundraising/marketing copy for the organisation as a whole
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Contribute to Free Tibet’s twice annually printed magazine, where needed.
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Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation.
General responsibilities
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Assist with responding to queries from supporters and donors on a daily basis.
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Participate in weekly team meetings and monthly finance/fundraising meetings.
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Support the Head of Income in all areas of fundraising activities.
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Assist with the smooth running and financial sustainability of the organisation.
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Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system.
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General administration duties.
Person Specification
Essential
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Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise.
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Some experience securing and/or managing individual giving OR major donor fundraising.
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Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.
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The ability to write applications to secure grants from trusts and foundations and reporting.
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Ability to take initiative, manage competing priorities and ensure deadlines are met.
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Commitment to Free Tibet’s mission.
Desirable
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CRM and fundraising analysis experience.
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Digital fluency in direct relation to fundraising i.e. email marketing and social media.
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Some experience managing staff or volunteers.
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Experience working in a third-sector organisation would be an advantage.
Application Process
Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
We are looking for a Legacy and In Memory Lead to be responsible for managing implementation of legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.
This is an Essex based role with 3 days a week in the office.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including:
Generous maternity pay scheme
Funded staff counselling
Discounted membership to local health club
Extensive education programme with wide range of professional and personal development opportunities
....and more.
The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products.
Work closely with the Individual Giving Lead, to co-plan and co-deliver the flagship in memory appeal,including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.
Use data and insights to report on legacy and in memory activity and evaluate performance, identifying learnings and recommendations for future activities and applying test and learn principles.
Support with line management of the Fundraising Team Administrative Assistant where necessary.
The Candidate
Fundraising experience ideally with strong knowledge of in memory and/or legacy fundraising within the not-for-profit sector.
Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
Experience of managing income and expenditure budgets.
Ability to manage and nurture relationships with key existing and potential legacy and in memory donars.
Full UK driving license with access to own vehicle.
IMPORTANT NOTE
Please note this charity are reviewing applicatiosn on a rolling basis so please get in touch ASAP to find out more!
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job description
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
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Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
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Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
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Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
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Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Qualifications and experience criteria:
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Experience working with volunteers and/or young people
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Proficiency in Microsoft Office
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Bachelor’s degree or equivalent relevant work experience
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Strong written and verbal communication skills
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Evidence of ability to prioritise and manage administrative tasks
Reports to: London Programme Manager
Salary: £26,368 + £2,271 London weighting per annum
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Closing date: .
Interviews:
Start date:
Place of work: Home with regular travel to schools in London
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.
£13.85 per hour on a zero hour contract.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.
About you:
- Is customer-focused - wants to provide a great service to our customers whilst
- respecting professional boundaries
- Approachable
- Can work well on own and also works well as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible to ensure a job is done well and supports the customers needs
- Open to feedback and personal development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards providing an excellent service and has a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
- Ability to cope positively with challenging and diverse behaviours
For a fu Job Description please visit our website.