Administrator jobs

Do you want to use your operational experience to support a mission-driven team? Are you personable, highly organised and entrepreneurial? Then you could be UK100’s new Operations Officer!

You will take the lead on our Business Supporters Network: researching businesses that can support local authorities on their decarbonisation journey, reaching out to them and establishing mutually beneficial partnerships.

You will also be the go-to person internally for keeping our organisation running smoothly. From organising team meetings to developing our CRM’s functionality and ensuring our HR policies and processes are up to date and properly implemented. You will make sure people have everything they need to do their best work.

It’s an exciting time to be joining our team as we will start preparing for the 10th birthday of UK100 in 2026!

Administration of our Business Support Network

• Research businesses that can help local authorities on their decarbonisation journey
• Run due diligence checks on potential business partners to ensure they comply with our Ethical Fundraising Policy
• Set up and minute meetings, coordinate proposals
• Prepare and issue contracts and invoices
• Maintain accurate, compliant data in our CRM

Finance and HR

• Oversee income and expenditure budgets and performance
• Produce and circulate monthly management accounts
• Manage relationships with our suppliers, ensuring we get value for money and pay promptly
• Oversee recruitment, onboarding, off-boarding and HR record-keeping

Operations and Governance

• Office management and coordination with our workspace provider.
• Organise team meetings and team socials
• Maintain UK100’s Customer Relationship Management system and support UK100 staff in using the CRM.
• Support UK100’s management of IT systems, ensuring staff are trained and follow best practice guidance
• Develop and improve UK100's policy and procedures, as well maintaining key organisational documents.

The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities

• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure

• Maintain and reconcile direct debits, to investigate and resolve discrepancies

• Maintain the petty cash system

• Undertake BACS payment runs

• Reconcile supplier statements to purchase ledger balances and resolve discrepancies

• Responsible for credit control

• Charge card reconciliation

• Reconcile bank accounts

• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks

• Reconcile all balance sheet accounts

• Calculate and post cost centre allocations

• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager. 

We’re seeking to recruit to two maternity cover posts at City of Sanctuary Sheffield – a ‘Welcoming Spaces Manager – Maternity Cover’ and ‘Volunteer Coordinator – Maternity Cover’ (covered in separate job adverts).  We welcome applications from individuals for one or both of the roles and are prepared to offer flexible working hours for the right candidate(s). 

Please state in your application which post you would like to be considered for or whether you would like to be considered for both posts.  If you would like to be considered for both posts please only apply for one post but state in your application that you would like to be considered for both.

Post 1 – Welcoming Spaces Manager – Maternity Cover

In this post you will manage and develop The Sanctuary and support the running of The Drop-In – two vital welcoming spaces for refugees and asylum seekers in Sheffield and those working in solidarity with them.  This role is a maternity cover for the current post holder. 

• Reports to: Director  

• Responsible for: Drop-In Manager; Team of volunteers  

• Period of Contract: This is a temporary contract covering maternity leave for a duration of 9 months with the possibility of a 3 month extension  

• Hours of work: Part time – 0.8 FTE (28 hours a week, 35 hours full time)  

• Pay Band: B  

• Pay scale: £31,322 per annum (0.8 FTE); (£39,152 1.0 FTE)  

• Pension: 8%  

• Based: Sheffield City Centre  

• Holiday: 20.8 days per year, plus public holidays 

Post 2 – Volunteer Coordinator – Maternity Cover 

See other job advert.

To Apply  

To apply, please write a covering letter (no more than 2 pages long).  In this letter:

• Say why you are applying for the job.

• Tell us how you meet the job requirements detailed in the person specification that we are considering at the application stage. Give practical examples of what you have done that meets each requirement.

If applying for both roles please write one cover letter that speaks to the job requirements of both roles, many of which overlap. 

In addition, please include the following:

• A brief summary of the work and volunteering you have done or a short CV.

• Name, phone number and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.

A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield.  This will be open to anyone applying for the role to learn a bit more about the job and get support with their application.  This session will be at 4pm on Tuesday 14th October at The Sanctuary, Chapel Walk, S1 2PD. 

Closing date for applications is 5pm on Sunday 2nd November

About the Sickle Cell Society (SCS)

The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 18,500 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage. 

Job Purpose:

To assist the Fundraising Manager in the delivery of the Sickle Cell Society’s (SCS) Fundraising Strategy and on-going development to achieve its fundraising priorities and targets. An exciting and varied role we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘cando’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.

The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.

You will be responsible for the membership and donors’ database (Beacon) keeping up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.

The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels. 

This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.

Visit our website for a job description and details on how to apply.  The role closes on October 28th 2025

Family Support Coordinator

£23,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis

About the role

As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:

• Welcome them to the service on site and at partner agencies,

• Listen carefully and non-judgementally to their story,

• Complete thorough Crisis and Mainstay assessments using a trauma informed approach,

• Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.

• Help them formulate a holistic plan and help them take the initial steps, where necessary.

• Hold a caseload of members who require short term intervention to end their homelessness.

About you

• Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.

• Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.

• Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.

• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.

• Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.

• The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 at 23:59

Interview date and location: Friday 14 November 2025 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC04009

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Kerry Community Youth Services is now inviting applications from suitably qualified, motivated and experienced individuals with the vision and drive required to lead our organisation.

We currently wish to recruit a Chief Executive Officer.

The successful candidates will work closely with the Board of Kerry Community Youth Service to deliver our new strategic plan 2023 - 2026. The successful candidate will also work closely with key personnel across Kerry Community Youth Service to ensure our services, facilities and projects continue to be responsive to the needs of the families, communities, and young people that we work with.

The CEO will have responsibility for the management, finance, governance and compliance portfolio across the organisation as well as ensuring that all reporting and auditing requirements are fulfilled in a timely manner.

As well as leading a very committed staff team across Kerry Community Youth Service, the CEO will foster, develop, and promote the role of volunteers across the organization.

Working closely, collaboratively and effectively with a range of external strategic partners and funders (both statutory and non-statutory at a regional, national and European level), and in particular with Youth Work Ireland, the CEO will garner as many resources as possible to ensure that “youth work for all” is a reality for all young people in Kerry.

If you feel you have the experience, drive and passion for the work and ethos of Kerry Community Youth Service, we would love to hear from you.

Applicants must have:

• A recognised third level qualification relevant to the post.
• Minimum 5 years senior management experience in youth and community sector or the broader voluntary sector.
• Financial acumen and resource management experience.
• Excellent communication, facilitation, and networking skills.
• High degree of integrity and leadership to lead a dynamic and committed staff team.
• An excellent level of IT, social media and administrative skills.
• Imaginative, flexible and can-do approach.
• A commitment to the ethos, values, history, and culture of Kerry Community Youth Service.

An 8-point Salary Scale (€80,668.03 - €100,530.23) is associated with the role. The point of entry will be negotiated with the selected candidate who has the skills, experience and vision required to lead this unique organisation.

Applications will only be accepted from candidates who submit the following:

1. Completed signed Application Form. 

2. Letter of application outlining your suitability for the position (250 words).

3. An UpToDate CV.

When you click apply you will be redirected to our website where you can find out more information and access all the supporting/required documents.

Closing date for receipt of applications by 5.00 pm, Friday, 31st of October 2025.

Youth Work Ireland and all its affiliated members including KCYS, are equal opportunities employers. Full Driving License and own transport are required.

1st interviews will take place on 28th of November 2025 in Killarney.

2nd interviews will take place on 12th of December 2025 in Killarney.

If you feel you have the experience, drive and passion for the work and ethos of Kerry Community Youth Service, we would love to hear from you.

The Trainee Assistant Accountant will support the Finance Director in maintaining accurate financial records, preparing budgets, and producing financial reports. This role includes a fully funded training pathway toward an AAT qualification, incorporating structured day-release study.

Key Responsibilities:

• Assist in maintaining accurate financial records and accounting systems, ensuring compliance with financial regulations and internal controls.
• Support the preparation, monitoring, and reporting of organisational budgets.
• Assist in preparing and distributing regular financial reports to internal team members and the board of directors.
• Provide administrative and practical support for the month-end and year-end accounting processes.
• Assist with the management of purchase and sales ledgers.
• Maintain organised filing systems (both electronic and paper-based) for finance documentation.
• Support routine reconciliations of bank statements and accounts.
• Contribute proactively to financial process improvements and efficiency initiatives.
• Engage fully with the AAT qualification, managing coursework and exams effectively.

The VCS Alliance is a dynamic and collaborative organisation dedicated to transforming health and social care across Bradford District and Craven. Our mission is to work in partnership with local health, social care, and support providers to create a more integrated and effective care system. 

We manage Voluntary, Community, and Social Enterprise (VCSE) representation in different partnership groups associated with health and social care, and co-ordinate the local VCSE Sector to deliver different health and social care projects across Bradford District and Craven.

Our four strategic aims are:

• We will remain a transforming force in Health, Social Care, and the community. 
• We will nurture our team and put them at the heart of everything we do. 
• We will develop a robust internal infrastructure. 
• We will create a culture of continual learning and development. 

Details

Job Title: Trainee Assistant Accountant

Department: Finance

Reports To: Finance Director

Location: Hybrid working (Bradford office, college, remote working)

Hours: Full-time (Flexible working hours between 8am–6pm, Monday to Friday)

Salary Range: £23,000–£25,000 per annum, dependent on experience

Contract Type: Permanent

Application Deadline: 3pm Monday 27th October 2025

Interview Date: Wednesday 5th November

Applying: Read the full Job Description and then the Job Application Pack below for how to apply

This is an exciting opportunity to join our team as a Home from Hospital Co-ordinator. We are looking for 2 Home from Hospital Co-ordinators, working in the Selby area. The posts will be a hybrid model of working.

· 1 x 20hpw

· 1 x 37hpw (1year Maternity Cover)

Salary Range: £24,437 - £26,802 (Pro Rata for full time equivalent)

Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and well-being.

Key Responsibilities:

· Support individuals discharged from hospital, aiding in their transition to home life.

· Assess client needs and develop tailored support plans.

· Collaborate with hospital staff and community health & social care teams.

· Establish referral pathways to increase community awareness.

Requirements:

· Previous experience in assessing client needs and developing support plans.

· Ability to provide support in home settings.

· Strong interpersonal skills and ability to work independently.

· Previous experience of imputing information to a database

Additional Information: no personal care involved.

Closing date for applications: Friday 24th October 2025

Interviews will take place on Thursday 30th October 2025

Individual Giving Manager - Chichester Festival Theatre

Maternity Cover

The Individual Giving Manager will lead the successful planning and delivery of mid-level giving, managing schemes between £120–£4,999 annually. You will oversee donor cultivation, stewardship, and supporter communications, ensuring the highest standards of engagement and experience.

Line-managing the Senior Events Officer, you will also ensure the delivery of high-quality events that inspire and retain donors and generate fundraising income, playing an active role in developing CFT’s giving schemes and future fundraising strategy.

Key Responsibilities

Mid-level supporters

· Manage all mid-level giving schemes (£120–£4,999 annually), ensuring they remain appealing and effective

· Proactively identify and cultivate prospective new supporters, and increase giving from current donors

· Provide outstanding stewardship, delivering benefits on time and ensuring a first-class supporter experience

· Work with the Senior Events Officer to deliver exceptional cultivation and stewardship events.

· Collaborate with Marketing to promote giving opportunities and ensure consistent messaging.

· Review and refine supporter propositions to reflect best practice and donor needs.

· Support the Friends and Membership Officer with renewals, direct debits, and administration.

Prospecting & Cultivating

· Proactively identify and cultivate new supporters, increase giving from current supporters.

· Lead recruitment campaigns for mid-level supporters and contribute to targeted donor communications

· Work with the Head of Individual Giving to identify potential major donors and implement tailored stewardship plans

· Complete due diligence on all new and prospective supporters in line with CFT’s Donation

Acceptance Policy Development Events

· Line-manage the Senior Events Officer to deliver high-quality donor events across the giving journey

· Collaborate with colleagues to ensure smooth operational delivery

· Represent CFT at supporter events, ensuring donors feel welcomed and valued

Administration & Reporting

· Maintain accurate supporter records on Spektrix

· Monitor income against targets, flagging risks and opportunities

· Contribute to the fundraising strategy, principally through growing mid-level giving

· Produce receipts, renewals, and accurate reports for the Development Committee and Board

· Collaborate with Marketing and Development colleagues on supporter communications and campaign mailings

Person Specification

Essential Criteria

· Experience of fundraising with individual supporters, including donor relationship management

· Experience of prospect research and pipeline management

· Proven track record of asking for and securing gifts

· Excellent interpersonal and relationship-building skills

· Confident communicator with strong written, verbal, and presentation skills

· Experience of prospect research and pipeline management

· Strong organisational and project management skills with excellent attention to detail.

· Proficiency in Microsoft Office and CRM systems

· A proactive, flexible, and collaborative approach, with willingness to work evenings and weekends

Desirable Criteria

· Experience in fundraising campaigns (digital and offline)

· Demonstrable success in event planning and delivery

· Knowledge of Spektrix and Dotdigital (or equivalent systems)

· Knowledge of the arts sector and enthusiasm for theatre and live performance

Responsibilities as a Manager

· Lead, support and develop the Senior Events Officer, ensuring clear objectives and professional growth

· Manage budgets effectively and contribute to organisational efficiency

· Model excellence in fundraising practice and collaboration across CFT

· Uphold health and safety responsibilities as required

Full details of the role can be found on the CFT website 

Location: Hybrid/Remote
Department: Training & Development
Salary: £?24,600? full time equivalent salary (£?14,760? pro-rata 21 hrs)
Job Type: Part time
Contract Type: Permanent

About the Role

We are looking for a Part Time Training Support Assistant with strong organisational and administrative skills.

The Training Support Assistant will be part of Become’s Training Team who provide courses for professionals who work alongside care-experienced young people. Clients include local authorities, fostering agencies, supported accommodation providers, universities etc.

The team is currently made up of the Head of Training & Development, a full time and a part time Training Officer and a part time Training Support Assistant and we are expanding to provide full time coverage of the assistant role. The two members of the Training Support Assistant Team will work closely alongside one another in order to provide administrative support for the wider Training Team. Collectively the Assistants will be responsible for tasks relating to the coordination and promotion of Become’s training and consultancy offer.

The role involves significant liaison with external client organisations to ensure a smooth client journey and internal liaison with Become’s Accounts Team and the Communications Team.

Key tasks will include (but not limited to):

• overseeing invoicing processes including completing supplier set up forms with client organisations, requesting purchase order numbers, liaising with our accounts team to raise invoices, monitoring payments
• co-ordinating online bookings (using the Eventbrite booking platform where necessary)
• sourcing venues and liaison with venues for in-person events
• registering learners on our accredited courses
• creating and distributing handouts
• client liaison
• booking travel and accommodation for young people and team members
• working with the Comms team to create promotional materials

This is a part-time role (21 hours per week). We ask that you’re available on Thursdays and Fridays, but beyond that, we’re happy to discuss a working pattern that fits well with your life and commitments.

Location

We are currently hybrid working: our team primarily works from home. In-person attendance at some meetings will be expected approximately once every two months, usually at our central hot-desking location in Old Street, London. This would be agreed on a monthly basis with the manager. For non-London based staff we will consider hot-desking options near you, if required. Additionally, as a charity providing services to England Become covers the cost of travel within England for essential in-person meetings. We are open to conversations about flexible working arrangements.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.

How to apply

We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.

To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).

If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.

The deadline for applications to be received is Sunday 19th October @ 11.59pm.

Interview Details

Interviews will have two parts:

A  discussion with young people panel;
A panel interview with Become staff (will include a task/presentation and interview).

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.

Interviews will take place:

Young people’s panel: Monday 3rd November
Staff panel: Tuesday 4th November

Please Note

Where possible, we may offer near miss candidates' opportunities for similar admin roles in future. All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

Part Time Training Support Assistant

About the Role

We are looking for a Part Time Training Support Assistant with strong organisational and administrative skills.

The Training Support Assistant will be part of Become’s Training Team who provide courses for professionals who work alongside care-experienced young people. Clients include local authorities, fostering agencies, supported accommodation providers, universities etc.

The team is currently made up of the Head of Training & Development, a full time and a part time Training Officer and a part time Training Support Assistant and we are expanding to provide full time coverage of the assistant role. The two members of the Training Support Assistant Team will work closely alongside one another in order to provide administrative support for the wider Training Team. Collectively the Assistants will be responsible for tasks relating to the coordination and promotion of Become’s training and consultancy offer.

The role involves significant liaison with external client organisations to ensure a smooth client journey and internal liaison with Become’s Accounts Team and the Communications Team.

Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP

REF-224 377

Job Title: Office Support Assistant

Team:Fundraising, Communications, Retail & Reception

Reporting to Director of Fundraising, Communications, Retail

Hours:                              30 hours per week 

Period:                             Permanent Contract

Salary:£28000.00 Pro rata'd to 4 days a week

Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.

Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.

Mothers’ Union has  4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.

The Fundraising, Communications, Retail Team & Reception

The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.

The Role

The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.

This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Who we are looking for:

We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.

Main Responsibilities 

Reception Duties

• Ensure a high levels of customer service is always maintained.
• To ensure reception area is well-maintained, tidy and presentable at all times.
• Call handling and redirection.
• Greeting visitors; providing face to face information and signposting.
• Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
• To update the meeting rooms’ presentation notices and door signs as necessary.
• To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
• To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
• Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Receive, sort and distribute post/deliveries.
• Organise the mailing out of letters and parcels as required.
• To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
• In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
• To provide general administrative and coordination support related to the building and teams across the organisation. 

Membership/Supporter Care and Income Processing

• Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
• Ensure high levels of customer service are always maintained.
• To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
• To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
• To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.

Fundraising, Data and Database

• Support with the administration, booking, planning and delivery of income generating events.
• Produce materials to support community fundraising activity in line with agreed appeals and events.
• To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.

General

• To manage the bookings diary for Mothers’ Union’s displays and banners.
• Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
• To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
• To contribute to team meetings and organisational priorities.
• To provide general administrative and coordination support related to the building and teams across the organisation.

Skills & Experience

• Experience of working within an office or customer service environment is essential.
• Experience of working with Excel is essential.
• Working within the Charity sector is desirable.
• Pleasant and efficient telephone manner. Ability to interact in a friendly and
• Personable manner with external clients, tenants and staff.
• Experience of working at a reception will be an advantage.
• Knowledge/experience of working in a conference facility and advantage.
• Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
• GCSE or equivalent passes in English and Mathematics.

Personal Attributes

• Ability to work largely self-directed and use initiative.
• Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
• Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
• Team player, flexible, enthusiastic.
• Reliable and punctual.
• An excellent team player.
• Prioritisation and time management.
• Able to demonstrate an understanding of the core values of the Mothers' Union.

Work Location

This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.

We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

We are looking for an enthusiastic and talented Data Engineer to join our growing Data and Insights team. Stewardship is growing in its data capabilities and developing an ever-stronger data led culture. Fundamental to that is having accurate, reliable, meaningful data in the right place at that right time. 

The Data Engineer will support stakeholders, including data analysts, our technology teams, and software developers, to ensure optimal and consistent data delivery. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of growing and optimizing Stewardship’s existing data architecture and integrating external datasets to support our next generation of products and data initiatives.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.