Administrator support assistant jobs

Job Title: Bank Retail Assistant

Salary: £15.18 per hour

Team: Retail

Hours: Ad hoc as required

Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistant  to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

About the role

Your key purpose will be, in the absence of the manager or assistant manager,  to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

About you

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.  You will be a car owner/driver

You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.  You will be

organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and  flexible and willing to undertake varied responsibilities as part of a team

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: 15 November 2025

Interview Date:  Flexible

Sightsavers Ireland is a leading international NGO working to prevent avoidable blindness, restore sight and advocate for social inclusion and equal rights for people with disabilities. Established in 2003, we are an independent affiliate that works to actively support the work of the global Sightsavers organisation 

Title: Fundraising Assistant

Salary:  €24,908 - €29,304

Location: Dublin, hybrid working

About the role

The role of Fundraising Assistant offers an exciting opportunity for a strong administrator with an understanding and appreciation of donor value and contribution, to support Sightsavers Ireland’s Individual Giving team and lead on the administrative tasks that support fundraising efforts.

As Fundraising Assistant, you will support a wide range of fundraising campaigns and be an integral link between Sightsavers Ireland and its existing supporters as well as fostering relationships with prospective new donors.

This varied role offers the opportunity to gain critical experience across a diverse range of fundraising methods and channels, whilst supporting Sightsavers’ vision of a world where no one is blind from avoidable causes or excluded from accessing their rights because of a disability. Within the parameters of the Job Description, you will have the opportunity to shape this role, making it an excellent first-step into Fundraising and donor support.

Responsibilities

• Coordinate response handling of fundraising campaigns and manage thank-you processes with service providers
• Follow up on unprocessed donations and handle cheque logging and dispatch
• Maintain accurate donor records across systems and databases
• Support inbound donor queries via phone and email, arranging follow-ups as needed
• Assist with fundraising activities, including in-person donor visits
• Manage administrative tasks such as purchase orders, invoices, and stationery
• Support database updates and campaign coordination, including tax and digital activities
• Update and enhance data files for fundraising campaigns
• Liaise with fulfilment house to manage donor materials and mailings
• Provide general administrative support to the Individual Giving team

This is a varied role. Please read the full job description for further details. As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader, and qualified people with a disability are particularly encouraged to apply.

Requirements:

Essential

• Experience in customer service or supporter care
• Strong administrative and organisational skills
• Awareness of disability inclusion and gender equality principles 
• High degree of initiative, flexibility and a self-starter  
• Ability to manage multiple tasks with accuracy and attention to detail
• Outstanding English language communication skills, both written and verbal
• Understanding of the importance of donor relationships and supporter care
• Ability to work independently and collaboratively within a team
• Proactive and willing to learn
• Reliable and accountable
• Adhere to the 6 Sightsavers Ireland’s values - collaboration, excellence, boldness, accountability, inclusion and empowerment
• Full working rights in Ireland and ability to come into the Dublin office at least 3 days per week.

Desirable

• Experience working in a fundraising or non-profit environment
• Familiarity with donor databases or CRM systems
• Understanding of tax-related donor communications
• Experience supporting digital or community fundraising campaigns
• Confidence in liaising with external service providers
• Experience engaging with partners, stakeholders, or organisations of persons with disabilities. 

Next steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Flexible working

The Fundraising Assistant needs to work from our office in Dublin at least three times per week, to support key operational activities that need to be completed in person. Office attendance does not need to be for full days, and we are happy to discuss flexible working arrangements, for example hours that accommodate school pick-ups, caring responsibilities, or other personal commitments.

We anticipate that remote interviews will take place on the week commencing 10 November and the evaluation process will include a video or in-person interview with a potential written task before hand.

Closing date: Sunday 26 October 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Main purpose of post
 To provide effective administrative support across the organisation, which will
include minute taking and completion of expenses.
 Perform administrative tasks related to HR processes, to ensure the efficient
delivery of HR services and the accurate maintenance of employee records.
Requiring the candidate to be organised, detail-oriented, and able to handle
sensitive information with confidentiality.
 Work on administrative projects and time-limited pieces of work to help
improve systems and processes.
 Support colleagues from all different departments with increased activity at
key times of the year, such as fundraising campaigns i.e., Christmas campaign,
the governance meeting cycle and supporting our events.
 Providing reception cover at our Support Centre, Cavendish Centre and Charity
Hub when required.
What you do
Administration
You will support the whole organisation with a range of administrative tasks
which will include:
 Completing minutes for key meetings.
 Processing of Expenses on behalf of the Senior Leadership Team.
 Arranging room bookings both internally and externally.
 Support with co-ordinating organisation wide meetings i.e., monthly staff
meetings, away days, including booking venues and arranging catering.
 Supporting with governance committee cycles, preparing documents and
reports as required.
 Inputting data into relevant systems accurately and in a timely manner.
 Dealing with enquiries from patients, donors, supporters, service providers
and volunteers as required in a timely and effective manner.
 Provide general administrative support to the wider team as required.
 Taking donations in any of the Weston Park Cancer Charity locations.
 Support with the administration of our grants programme, including
preparing and issues letter to grant applicants as instructed, updating and
maintaining grant budget spreadsheets.
You will work on time limited ad hoc projects, which could include:
 Creating and implementing new processes, including building templates /
documentation / matrixes.
 The build-up to / during and/ or after a campaign / or event.
HR Support
You will provide support to the HR Manager which will include:
 Maintaining and update employee records.
 Assist in the recruitment processes (posting job ads, scheduling interviews,
communicating with candidates).

 Support with preparing HR documents, such as onboarding paperwork, and
employee letters.
 Coordinate new hire onboarding and offboarding processes.
 Organize training sessions and maintain training records.
 Assist with HR projects such as employee engagement programs.
Cover Support
You may be asked to provide cover on the front of desks of one of our sites:
Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road
or Cavendish Centre, Wilkinson Street which will include:
 Meeting and greeting visitors including supporters and patients and acting as
their first point of contact for any queries.
 Dealing with telephone, email and postal enquiries across the organisation
 During cover period, you may be required to open and close the patient
spaces, as part of a wider team rota.
 Booking in and logging patients onto the relevant records and databases to
provide accurate data.
 Sending appointment reminder calls/texts/letters to clients as required.
 Co-ordinating the Transport service, including supporting and co-ordinating
the volunteer drivers.
 Managing the consumables within this patient space and ordering
replacement stock as and when required.
The job description is not an exhaustive list of all duties required of the postholder.

Part Time – 14 hours per week

Salary: £25,909 pro rata - (actual salary for working 14 hours is £10,363.60)

The Diocese of Chester is seeking to recruit a Finance Administrator who will provide finance support to the Diocesan Board of Education (DBE) and working under the direction of the DBE’s Finance & Operations officer and Director of Education.

The successful candidate will have an appropriate finance administration qualification (AAT Level 2 or equivalent) and have had previous responsibility for bookkeeping in a small to medium enterprise.

For informal conversation, contact Canon Chris Penn, Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: 

Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date:  Sunday 26th October 2025

Interviews: Wednesday 5th November 2025

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy

Contract: Fixed term contract until 14 August 2026

About the role

The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.

About you

• In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
• You will have experience of supporting a team in an administrative role with proven organisational skills.
• You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
• You will be confident in financial matters such as administering petty cash and raising purchase orders.
• You will have an interest in facilities management and health and safety.
• You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. ​

Registered Charity Numbers: E&W1082947, SC040094

Admin Assistant (Services)
Location: SIA House, Milton Keynes – We offer hybrid working with the expectation of three days per week in the office
Salary: £25,000 per annum
Hours: 35 hours per week, Monday – Friday.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

In this role you will be part of the Health & Care Quality team, providing administrative and organisational support to the clinical team, which includes nurses, therapists and counsellors.

Duties & Responsibilities include:

• Manage all referrals from centralised inbox, prioritising and forwarding referrals to the relevant team member, or to direct enquiries to more appropriate services if necessary.
• Assess need of each referral and discuss with ‘on call’ nurse/counsellor if it appears urgent or guidance required to establish need.
• Ensure all relevant service user information is available. Calls sometimes required to establish this.
• Input into database (CRM). Ensure information remains updated and relevant.
• Refer to appropriate nurse/ therapist / counsellor according to region.
• Overview that referrals are responded to in a timely manner.
• Manage the Counselling referrals on the CRM including adding clients, updating status and setting up respective client files on the public drive.
• Contact those waiting to access SIA’s counselling service as required, to reassess need and inform of offers or initiatives.
• To liaise between the team and referrers to arrange face-to-face visits as required.
• Admin support with stock level, ordering and distribution of leaflets, booklets, emergency medical cards.
• Arrange and minute internal meetings and training sessions.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro -rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Thank you for your interest in joining our special charity!

Closing date: 3 November 2025, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Finance Administrator

We are seeking a motivated and detail-oriented Finance Administrator to support financial operations and play a key role in delivering accurate and timely services.

Position: Finance Administrator
Salary: £20,255 pro rata (£28,357 FTE)
Hours: Part time, 25 hours per week, flexible across 4 or 5 days (Tuesdays in the office required)
Location: Hammersmith, West London, hybrid with 2 days in the office
Contract: Permanent
Closing Date: Midday, Monday 20 October 2025
Interview Date: Thursday 30 October 2025, Hammersmith

Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate.

About the Role

Reporting to the Finance Manager, you will ensure the smooth running of financial transactions including rent accounting and purchase ledger systems.

Key responsibilities include:

• Processing rent charges and receipts accurately on the housing management system
• Managing supplier invoices and weekly payment runs
• Reconciling supplier statements and resolving discrepancies
• Assisting with finance journals and balance sheet reconciliations
• Producing budget reports to support budget holders
• Responding promptly and professionally to resident and supplier queries

This role offers an opportunity to develop your finance career, with scope for further learning and professional growth.

About You

You will bring a proactive and organised approach to the role with:

• Experience of managing varied workloads and priorities
• Strong numeracy, literacy and IT skills, including MS Office
• Excellent communication skills, both written and verbal
• The ability to work collaboratively with colleagues and external partners
• A solutions-focused attitude with commitment to excellent customer service

This role would suit someone looking to build or progress their career in finance, with opportunities for training and development.

About the Organisation

This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London.

Other roles you may have experience of could include: Finance Assistant, Accounts Administrator, Accounts Assistant, Rent Accounts Administrator, Ledger Clerk, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally. 

The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.

The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.

About the Role:

1. Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
2. Responsible for updating and maintaining the Project Tracker and SharePoint site.
3. Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
4. Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
5. Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
6. Support the development of IPD wide administrative systems.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Previous experience of working within a Programme Support/administrative role.
2. Experience of working with budgets and/or processing payments.
3. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
4. High degree of organisational and time management skills.
5. Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
6. Ability to work under pressure, be proactive and work on own initiative. 

Why you should apply:

Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Project Administrator

We are looking for an experienced Administrator to join the team.

Position: Project Administrator

Location: Huddersfield/ Hybrid

Hours: Part Time – 22 hours per week

Salary: £24,242.40 pro rata

Contract: Temporary until August 2027

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will be responsible for organising the logistics and administration of delivering projects and contracts  within the project delivery team.  This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.

Key duties include:

• Collate, update and maintain data and records
• Provide administrative support for the monitoring of organisational and contractual targets.
• Maintain and manage emails and outlook calendar
• Support the wider team with the co-ordination of the project
• Handle and answer incoming calls and emails about projects and contracts
• Maintaining regular contact with programme settings to ensure ongoing support and progression.
• Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
• Work with Programme Early Years Advisors to update contact logs and records.

About You

You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Systems Administrator

Job reference: LL/25/10

c£50,000 per annum, plus benefits

St James’s Square, London SW1

Contract: Full-time, permanent

Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the role

We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:

• Developing, installing, and maintaining company-wide systems

• Maintenance of the Library’s internal and cloud based systems

• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary

• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security

• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects

About You

You are an enthusiastic professional with:

• A formal qualification, preferably in an Information Technology subject

• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation

• Experience of evaluating and commissioning computer hardware

• Ability to work with absolute discretion, tact and confidentiality

• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems

• Proven ability to learn new systems quickly

• Excellent communication skills, both one-to-one and with groups

• Proven ability to organise own work and use time effectively

• Proven ability to deliver project deliverables to time, cost and quality

Personal attributes include:

• Ability to think beyond existing practices to identify and implement potential improvements

• Presentation of a positive and professional image at all times

• Ability to work accurately, methodically, and successfully to deadlines

• Tact, diplomacy, and flexibility

• Patience, resilience, and a good-humoured approach to problem-solving

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To Apply

Please visit our website via the link and apply online.

Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm

Interviews: w/c Monday 3 November

The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.

How to apply: Please upload a CV and covering letter, outlining how you meet the requirements of the role and person specification, using the application link on NASP's Career's Page by no later than Monday 27th October.

If you have any questions on this process, please find our Recruitment email on the NASP's Careers Page.

Role Details & Staff Benefits

Salary: £32,800 FTE per annum

Duration: Until 31st March 2027 (with possibility of extension)

Hours: 0.6 - 1 FTE (3 – 5 days per week) – The role can be configured for part-time or full time working

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum (pro rata), plus Bank Holidays

• An additional day of paid leave per year on your birthday

• Opportunities for Volunteering & CPD days each year

• Opportunity to request flexible working arrangements, including compressed hours

• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a key role within the NASP Operations team, providing exceptional support to the Executive Leadership Team (ELT) currently consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; as well as the Board of Trustees. In addition, the role will play a central role in driving best practice and efficiency across the organisation as part of the wider Operations team.

The role will support communication between NASP and our key stakeholders and partners (including government officials, ministerial departments, and international sector leaders), providing detailed administrative support, requiring a keen eye for detail, excellent communication skills, and an ability to work flexibly and proactively. In addition, the role will act as the main point of contact for our relationship with London's Southbank Centre, where the NASP office is based, including managing room bookings and logistics for key meetings.

The role would suit an energetic, proactive, and highly organised individual who is driven by the mission of NASP, and wants to contribute across the organisation to make an impact. As a member of the Operations team, there may also be opportunities to apply the core skills of this role, such as scheduling, logistics, and document creation/management, to support wider organisational projects; and to develop within the role, depending on agreed FTE and capacity.

Person Specification:

Experience & Knowledge:

• Experience providing high-level EA/PA support; managing complex diaries and mailboxes

• Experience supporting formal meetings, including arranging logistics, agendas, and preparation/dissemination of key documentation

• Minute-taking and summarising of key headlines/actions

• Event management skills such as preparing itineraries and schedules, risk assessments, arranging catering and production, and liaising with venues

• Experience of office management, such as ordering supplies and liaising with service providers

• Experience of project support/coordination, such as overseeing schedules and stakeholder management

• Knowledge of charity governance and best practice (desirable)

• Knowledge of the VCFSE sector and/or Social Prescribing (desirable)

Skills & Attributes:

• Affinity with NASP’s Values as defined in the NASP Strategic Plan

• Proactive and driven, able to pre-empt issues and provide solutions

• Excellent written and verbal communication skills

• Ability to manage complex schedules & prioritise, with understanding of ELT priorities

• Attention to detail, with ability to quickly understand and summarise information

• Use of Microsoft Office suite, including Teams, Excel, Word, & Sharepoint

Responsibilities:

Executive Assistant:

• Providing detailed diary administration for the Executive Leadership Team (ELT), consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; prioritising and taking a pro-active approach to both short and long-term planning

• Providing wider diary and scheduling support for the organisation where appropriate (e.g. senior management meetings)

• Supporting key meetings as appropriate, including drafting agendas, minuting, and preparing documentation, as well as logistical support (e.g. room/venue bookings, catering, etc.)

• Supporting ELT in the preparation of materials for presentations such as for Board Meetings, Staff sessions, such as designing/formatting slides & briefing documents

• Acting as an approachable first-point-of-contact for all internal and external stakeholders for ELT and the wider organisation

• Supporting stakeholder management, including tracking contacts, updating statuses, arranging key meetings, and managing key external relationships

• Overseeing administration of wider organisational meetings (e.g. Monday morning team meetings), including transcriptions and agenda planning

• Providing any other administrative or logistical support to ELT as required

• Support ELT with strategic projects as required (depending on agreed FTE)

Board & Trustee Support:

• Acting as key liaison between the NASP board of trustees and the wider organisation

• Ensuring Board papers are drafted, collated and issued in a timely manner including minuting and managing actions, including for all Board Subcommittees (currently Finance/Risk and Remuneration/Culture)

• Overseeing board administration processes, e.g. Conflicts of Interest forms/register, Charity Commission Updates, etc. 4 Registered charity in England (1191145)

• Arranging logistics for Board meetings as required (room bookings, travel, catering, etc.)

• Supporting on trustee recruitment as required, including making arrangements for interviews

Operations Support & Office Management:

• Act as key member of the Operations team, proactively identifying improvements to processes and wider NASP culture

• Oversee shared mailboxes where needed, and providing cover for Operations colleagues when appropriate 

 • Oversee the management of the NASP Office at Southbank Centre, act as key liaison with venue, and ensuring space is efficiently run 

Reporting To: Director of Operations

Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.

Role Purpose:

Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.

You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.

Main Duties and Responsibilities:

· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed

· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees

· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something

· Responding to queries from professionals or service users

· Monitoring email boxes and supporting to monitor waitlist

· Completing IA’s with families who are due to start therapy

· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)

· Liaising with professionals and assisting with onward referrals

· Keeping records up to date

· Communicating cancellations/scheduling changes to therapists or clients or both

· Support therapists with collecting feedback from parents/carers

· Attend team meetings, assisting with minutes where possible, helping to share information with the team

· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access

· Signposting for other services

· Communicate referral decisions to clients and healthcare professionals in line with procedures.

· SilverCloud supporter

· Assisting with data gathering for reporting if needed

· MHSDS submissions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.

As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.

Job Title: Membership and Workforce Assistant

Job Type: Permanent

Hours: 21 hours per week (based on a FTE of 35)

Department: Membership and Marketing

Salary: Pro rata £16,396.78 (based on FTE £27,327.96)

Reports to: Director of Membership, Marketing and Digital

Location: Hybrid – CoSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership.

The role reports into the Director of Membership, Marketing and Digital.

The role:

Administration of the Membership and Workforce Board of Council

• Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries.
• Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
• Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council.

Administration of key workforce processes  

• To act as the main point of contact for clinicians looking to recruit new SRH professionals

o and wish to have their job descriptions reviewed by the CoSRH.

o and require representation from the CoSRH on relevant interviews

• Managing these key processes and ensuring documentation is saved, recorded and monitored.
• Respond to workforce-focused member queries
• Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM)
• Provide feedback and advice on members’ use of the Member Portal other digital platforms on an ad hoc basis.

 Administration and support of the CoSRH Mentoring Scheme

• To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
• Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience.

Other tasks as directed by the Director of Membership, Marketing and Digital

• From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager.
• This may include responding to general member queries at busy times, with full support and training provided.

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
•  Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases)
• Knowledge of data protection and compliance requirements

 You will have experience of:

• Committee administration and diary management
• Using a CRM and other databases to manage data and information
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Good stakeholder and customer management skills
• Working under your own direction
• (Desirable) Knowledge or experience of working in the NHS or in a clinical setting
• (Desirable) Administrative experience in a healthcare environment

Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.

 NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• ­Flexible working culture
• ­Pension and life assurance scheme:­   10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• ­Employee Assistance Programme (EAP)
• ­Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Childcare vouchers
• Enhanced maternity, paternity & adoption pay
• Free eye tests

To Apply

Deadline for applications is Friday 24th October.

Interviews are likely to take place in early November.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.