At the London Diocesan Fund (LDF) we seek to do everything we can to support the mission and growth of the Church of England in London. The Archdeaconry of London serves the Cities of London and Westminster. It is a diverse area, with many high-profile churches and institutions. The Archdeaconry seeks to support the almost 100 churches in the area in carrying out their Christian mission and we work in a way that is enabling, facilitating, innovative and always as a partner. The challenges of the area include, but are not limited to, an estate that consists of many heritage assets, the need to seize significant opportunities in a fast-moving environment, constant financial pressures and issues around transience and the pace of demographic change.

Job summary

The Archdeaconry Administrator is a member of the Area Staff responsible for the efficient and effective running of the Archdeacon’s office. It requires a strong working relationship with the other members of the Archdeaconry Team, the Bishop’s Office, the Area Director of Ministry and other Area Staff as well as key external stakeholders such as local authorities, businesses, architects and partner organizations.

This post holder will be responsible for providing some management of facilities.

The overall purpose of the role is to support the Finance Team, maintain accurate records for all transactions and carry out general administration duties. 

We are looking for someone with a passion for detail, and an understanding of finance administration. 

Salary: £22,000 pro-rata per year
Hours: 20 hours a week
Contract: 12 month fixed term contract.
Location: Hybrid (home and Urban Saints Support Centre, Kestin House, Crescent Road, Luton)

When joining Urban Saints, you’ll enjoy benefits including:

• 25 days holiday (pro-rata) plus bank holidays (pro-rata)
• Pension scheme – For eligible workers, we contribute 6% of gross salary to the Urban Saints pension scheme.
• Life assurance – you will receive life assurance cover to the value of four times your annual pensionable salary.
• Flexible working – we offer flexible working arrangements to optimise work/life balance.
• Volunteering days – you will have an opportunity to volunteer for one of our events or a similar charity of choice for up to eight days (pro-rata).

We highly value a diverse and inclusive team and are committed to an equitable work environment where every person is set up to thrive. Having a diverse workforce allows us to benefit from a variety of perspectives and give us strength in the work that we do. We encourage all qualified candidates to apply.

For further information and to apply, please visit our website. 

The closing date for applications is the 20th of February 2022. Please note that applications will be reviewed upon receipt and applicants may be invited to preliminary interviews before the closing date. We may therefore appoint before the closing date depending on applications received.

No agencies, please.

Eligibility to work in the UK

Urban Saints is unable to employ anyone who does not have the legal right to remain and work in the UK

Christian Ethos

Given that the organisation is seeking to live out a Biblical lifestyle following Jesus, there is an occupational requirement under Part 1 of Schedule 9 to the Equality Act 2010 that the applicant must be a committed Christian with an active faith.

THE ‘JUST IN TIME DISTRIBUTION TEAM’

Launching in December 2021 as part of MSF’s Transformational Investment Capacity fund, the Just in Time project team is testing the feasibility and developing the business case to supply critical medical supplies to our projects in new innovative ways, outside our legacy distribution methods.

We are aiming to reduce expiry driven wastage and stock ruptures in our medical projects, by increasing supply chain agility, reducing the dependence on long term multi-year forecasting by our medical teams. Instead, we will develop an operation that allows us to replenish medical stocks in the field much more frequently and easily, the Amazon prime of humanitarian pharmaceuticals.

Our goal in 2022 is to fully test and prove distribution of our pharmaceutical products via global express and courier networks – overcoming customs and regulatory challenges, designing any stock-holding dispatch processes and ordering platforms, assessing options such as collections from suppliers, geographic location, focus products, systems and carriers. Subject to the project’s success, in 2023, we will build and launch a proof of concept operation – ready and able to supply MSF’s healthcare projects across Africa, Asia, South America and Europe on demand. The potential impact on our healthcare operations is considerable; reducing or eliminating pharmaceutical shortages, allowing MSF to respond faster and more effectively to patients in need and their communities.

JOB PURPOSE

The project administrator will manage day to day activity of finance, HR, admin and other ad-hoc areas to ensure the project runs smoothly and effectively.

Working as the administrative lead for a small team following an agile methodology structure; responsiveness and adaptability to tasks and workload is required as the project progresses.

Essential knowledge, skills and experience:

• Excellent attention to detail.
• Demonstrable experience in a project based administrative role.
• Excellent organisation, time management and people organisation skills.
• Ability to prioritise and multitask efficiently.
• Experience and understanding of commercial finance processes (POs, invoice matching, budget tracking).
• The ability to research, digest, analyse and present material clearly and concisely.
• Exceptional written and oral communication skills.
• Fluency in standard word processing, spreadsheets and MS outlook.
• Discretion and an understanding of confidentiality issues.
• Understanding of equality, diversity, and inclusion considerations.
• Ability to attend MSF-UK’s London offices for meetings (approx. 1x per week).

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:

9th February 2022, 11.59pm (GMT)

We are looking for someone who is committed to providing excellent patient care in a welcoming environment. This is a wonderful opportunity to join a day hospice with big aspirations to grow our care services in the local community, increasing the reach of our service provision and making a real difference to the lives of those we care for.

The successful candidate will provide full, effective and efficient high-quality administration and clerical support to the clinical team.

This is a permanent part-time role at 30 hours per week paying £19,920 per annum (FTE £24,900). You will receive pro-rata’d 25 days annual leave plus bank holidays increasing with length of service. We also offer the option to join an employer contributory pension scheme. Free on-site parking is also provided.

The Diocese in Europe is seeking a dynamic, flexible and expert administrator to support its work particularly through the ministry team. This group of stipendiary clergy and volunteers provides resources and events to develop ministry across Europe and beyond.

The Church of England Diocese in Europe consists of over 300 congregations in more than 140 chaplaincies (parishes) in 40 territories across Europe and beyond from Madeira in the West to Moscow and Ankara in the East and from Casablanca in the South to the Arctic Circle. It is one of the growing Dioceses in the Church of England ministering to UK Nationals living abroad and other English-Speaking Christians from all over the world. The Ministry Team play a key role in supporting the clergy and lay leaders across the Diocese. The team also work the process of leading people towards ordination from the earliest expression of interest through selection and training and on into their post ordination training and their ministry as assistant curates.

The Ministry Team Administrator plays a key role in supporting this work and is a key member of the small Diocesan Staff team.

The role is for 18 hours a week and is based in the office in Westminster.  It is an office-based role with potential for some working from home. It is envisaged that the hours will be spread over 3 or 4 days so this is  an ideal post for someone with other responsibilities at either end of the working day..

Occasional flexibility around hours is expected but this will be signaled in advance.

The postholder will be part of the small, flexible, administrative support team in the London Office of the Diocese and will be expected to share some tasks with the Office Manager.

The role is ideal for someone who likes to help make useful things happen, is not afraid of detailed administration and is motivated to work in a faith-based setting.

Some Key Responsibilities

• Administrative support to set up conferences and training sessions for clergy and laity

• Work with the Finance Office to ensure payments for courses are received and the events have a clear budget

• Manage the administrative processes for the training and licensing of Readers, liaising with the Suffragan Bishop’s Chaplain and the Director of Reader Ministry

• Manage the database of contacts and other information for Readers and Readers in training

• Manage the application process for potential readers and arrange interviews

• Support the Diocesan Director of Ordinands (DDO) in arranging meetings and conferences to assist potential ordinands and in their discernment process and into training

• Support the Diocesan Director of Ministerial Development (DDMD) in arranging meetings and conferences related to the training of curates, spiritual directors and other training events for clergy.

• Support the Diocesan Director of Reader Ministry (DRM) in arranging meetings and conferences related to Readers and Readers in Training

• Provide occasional support to the Director of Lay Discipleship related to that particular portfolio 

• Prepare agendas and minutes for the Ministry Team meeting 6 times a year

• Maintain files and information held by and for the ministry team and work closely with the Suffragan Bishop’s Chaplain

• Provide ad hoc support to the Office Manager in the general operation of the Diocesan Office in Westminster

• Liaise with the Bishop’s Office in Brussels as required.

The ideal candidate must have;

• Can-do attitude, flexibility and ability work alone or in a team

• Good organisational skills and the ability to prioritise and meet deadlines

• Excellent communication skills, both oral and written

• Initiative and ability to work unsupervised and under pressure

• Good eye for detail

• Excellent IT skills across Word, Excel, Powerpoint

• Ability to set up and manage remote conferencing using Zoom and Microsoft Teams

• Educated to A-level or equivalent

• Sympathy with the ethos of the Church of England

Desirable

• Some experience of servicing Boards and Committees

• General knowledge of the work or structures of the Church

The postholder is employed by the Diocese in Europe Board of Finance and reports to the Office Manager and has accountability to the Suffragan Bishop who chairs the Ministry Team and the Chief Operating Officer.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Salary: £26,000 FTE. 18 hours per week.  The postholder will be a member of the Church Workers Pension Scheme once their probationary period is completed.

Location: Westminster (Travel is likely only in exceptional cases)

Closing Date for Applications:  Midday 9th February 2022

Interviews are expected to be held in the w/b 14th February 2022

Start Date: As soon as possible

Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We have a small central team of professionals who support the 6 charities, and we are looking for an Administrator to join our team.

Providing administrative support to the team and the Board of Trustees, the work of the Administrator will include a particular focus on ensuring that we remain compliant with all aspects of organisational and governance-related administration. The Administrator will ensure that all Trustee records are kept up to date, and record appropriate key information from across the group in accordance with our governance requirements.

The Administrator will be responsible for organising regular meetings, occasional events and annual conferences to bring together key stakeholders from across the Daughters of Charity Services group of charities. A key responsibility will also be the development and maintenance of a secure archive for the charity, incorporating key organisational documents including accounts, reports, and minutes from across the group.

The successful applicant will have experience of effective diary management; of liaising with multiple active stakeholders in arranging events; and building strong working partnerships across various teams. Excellent administrative, organisational, communication and customer service skills are some of the essential requirements of the role.

We offer: 18 days’ annual leave (including bank holidays); pension scheme; flexible working requests are welcome.

Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.

To apply for this exciting role, please complete our application form and send it to our email address - click on 'How to apply'.

Closing date: Wed 9th February 2022 Interviews: week commencing 21st February 2022

Appointment subject to satisfactory references & proof of right to work in the UK.

We have a great opportunity for someone to join our exciting and busy Psychological Therapies service

We have a vacancy for a Part Time Administrator (Maternity Cover).

The two day a week (15 hours per week) role is for our London Southbank University Student Counselling Service.

This key role works closely with the management, clinical leads, self-employed supervisors and Counsellors in the team. Duties and tasks range from being the first point of contact, processing referrals, booking assessments and first sessions, recruitment processes and vitally overseeing the administration for students moving through the treatment pathway.

This role is vital for the smooth and efficient running of the service and so if you have excellent communication and organisation skills, attention to detail with a passion for mental health then please feel free to apply.

The role is 2 days a week – 15 hours per week for Maternity Cover for 12 months.

Remote / hybrid working will be considered for this role.

The closing date for applications is 16th February 2022 at 5pm.

Please fill up the  Application Form to apply for this role. 

Assessment Administrator
Aldgate, London
35 hours per week

The Assessment Administrator will be a team member of the Assessment Department within the Learning Directorate of the College. This is an exciting time to join the College to support and maintain a brand new Learning Environment for Pathology Trainees (LEPT), an ePortfolio which is designed to capture trainees’ progress during training.

This role supports the effective administrative running of the LEPT system, acting as a first point of contact for its users which includes pathology trainees, consultants, assessors and deanery/Local Education Training Board (LETB) administrative staff around the UK.

The Assessment Administrator has responsibility for dealing with all initial enquiries from LEPT users on both platforms via telephone and/or email in a consistent and timely manner. The Assessment Administrator will have administration access to the back end of the LEPT system in order to investigate and correct simple and complex issues. The Assessment Administrator will be an effective communicator with good written and verbal skills with a demonstrable ability to communicate effectively with a wide range of people.

The new LEPT platform was launched in September 2021. It runs concurrently with the existing platform which will be phased out in 2023.

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. 

The Royal College of Pathologists is a professional membership organisation with approximately 12,000 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. 

We offer attractive staff benefits including 25 days annual leave rising with length of service, enhanced employer contributions to pension scheme, an employee discount scheme, and season ticket loans, as well as a cycle to work scheme. The College values diversity, welcoming applications for all members of society.

The closing date for applications is 9am, Monday 7 February 2022.

About Morley College London

Established in 1889, and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long-term, sustainable and affordable programmes of lifelong learning across three centres – North Kensington, Chelsea and Waterloo – including 16-19 provision at North Kensington and Chelsea.

As one of only nine Specialist Designated Institutions (SDIs) in the UK, we serve more than 17,000 students through a coherent, student-centred course offer, underpinned by our mission to empower individuals and strengthen communities through education in Arts, Culture and Applied Sciences. Whether studying for personal development and well-being, to gain essential skills (English, Maths, IT), to access higher education, or for career development or change, our vision is for ambitions to be inspired and achieved through learning.

Following Morley College’s merger with Kensington and Chelsea College in February 2020, the College is reshaping its curriculum and professional service teams to facilitate an ambitious plan for development and growth. As the UK looks to a post-COVID recovery, Morley College London is more determined than ever before to support Londoners to learn, and so we’re looking for applications from talented individuals with energy and enthusiasm.

About the role

It’s an exciting time to join Morley’s People Operations Team. We are transforming from a traditional HR services function to People Operations, enabling our colleagues to deliver our vision of being a leading London college where learning together excites ambition and enables achievement.

As part of that transformation, we need two experienced HR Administrators to support and promote the improvement of performance and effectiveness of the College through people centered, human resource management practices.

You will be assisting the HR team in providing a professional HR service by providing high quality administrative support for all People Operations related processes including:

• To act as a first point of contact for all queries, including those received by email, through “Ask HR”, face to face and by telephone ensuring that all internal and external customers’ are dealt with promptly, professionally and given accurate information. Then to pass more complex queries to advisers and business partners as appropriate and meeting service standard response times. 
• Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Morley policy, ensuring that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the HR Manager.
• To ensure hard and soft records are appropriately filed, accurate and kept up to date particularly in relation to recruitment and onboarding, pre employment checks, qualifications, staff development, payroll, change management and leavers.
• Using this information, to maintain the Single Central Record (SCR)

You should hold a Level 3 CIPD Diploma and possess up to date knowledge and understanding of HR best practice with a good understanding of employment law. Experience of using Access, the College’s HRIS System.

You must possess a high level of accuracy and attention to detail, as well as excellent communication, numerical and inter-personal skills. It is also essential that you are well organised and able to prioritise and schedule your work to meet key deadlines.

Benefits of working for Morley College London

The College offers a number of benefits to its staff including:

Benefits to support your wellbeing:

• Generous holiday entitlement of at least 30 days annual leave plus bank holidays, with a pro-rata entitlement for part time staff. (Holiday entitlement is dependent on type of contract)
• Access to College facilities including a subsidised refectory, staff room, library and access to a programme of exhibitions, performances and lectures that take place throughout the year.
• A range of family friendly policies and procedures.
• Access to an online Wellbeing Centre providing a host of resources to support your physical, mental and financial wellbeing.
• An Employee Assistance Programme that provides access to 24h confidential counselling to support yourself and immediate family.

Benefits to support you financially

• Access to defined benefits contributory pension scheme (Local Government Pension Scheme).
• A 75% staff discount on Morley courses.
• Access to hundreds of retail discounts from supermarkets and high street retailers both in store and online.
• Access to discounted rates to shops, businesses and services in the local area.
• Interest free season ticket loans.
• Interest free loans to purchase a bicycle and equipment to cycle to work. We also offer the “Cycle to Work” Scheme which is a scheme which allows you to “hire” a bike from the College and pay back through your salary to make tax savings of 32% or 42%.
• Free access to Microsoft Office software for home use, and discounted rates on other software.

If you are interested in applying for this role, please see the information below.

The role

We have a vacancy in the NI Hub for an Administrator working 35 hours per week supporting our Foyle branch. This is a permanent role and you would be joining a dedicated team of Hub staff and volunteers. 

The role is based at our Foyle office and the successful candidate will work 35 hours over 5 days (Monday – Friday)

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, so that we work better together to truly become ‘One Cruse’. 

The post holder will provide administrative support working across the Hub wide area and support our local bereavement services within these areas.

Due to the nature of the role, access to a car is desirable due to the travel between branches/venues throughout NI when required.

The candidate:

You will be naturally process driven and have a great eye for detail. You will enjoy solving problems and finding ways to enhance and streamline our data processing activities. You should have a good working knowledge of Customer Relationship Management (CRM) databases and understand their importance to organisations like Guts UK. You will be self-motivated and able to work independently but also crucially, a team player, willing to work with colleagues productively and share ideas.

Job description:

As Income Processing Administrator, you will be responsible for the efficient administration of donations from all sources. You will maintain accurate database records to ensure that Guts UK’s donors and supporters receive an excellent service. This will involve carrying out data imports and exports, ensuring the accuracy and integrity of the database is maintained. You will work with the Finance Manager and fundraising team, providing financial and other ad hoc reports as required.

Working at Guts UK:

“I joined Guts UK in 2021 and I’ve learnt so much in my 11 months here. Every day there is a new opportunity. I feel my opinion and input is valued as a team member and it’s so exciting to hear about all the new avenues we are exploring as a team to support our community.”
 – Chloe Lane, Fundraising Administrator. 

To apply:

Please read the details on the job description below to learn how to apply.

ABOUT THE ROLE:

This role is a fixed term (Maternity cover) position to support the People and Organisational Development team in providing accurate, proactive, customer focused and comprehensive HR Administrative support services across Amnesty International. Supporting the HR Team to enable them to deliver organisational change processes and to streamline the administration processes, you will play a pivotal role in transforming the approach in line with the needs of the organisation.

MAIN RESPONSIBILITIES:

• Act as the first point of contact for administrative queries via our online ticketing service Clarity, providing information, signposting to relevant policies, or escalating queries appropriately to other team members for resolution
• Ensure the HRIS (Human Resource Information Management) is accurately maintained, ensuring all employee changes are correctly reflected including new starters, leavers and contract changes.
• Using the HRIS to create job codes. Work plans
• Successfully onboard all new starters, issuing contracts, sourcing background checks and ensuring a seamless transition into AI
• Draft and issue letters relating to contract changes, salary, absence management and leavers
• Play a key role in payroll, ensuring all changes are precisely reflected and documents stored in the relevant library on Sharepoint
• Accurately maintain employee files, ensuring all documentation is filed appropriately.
• Provide timely and accurate administrative support to the HR Advisory team
• Administer employee benefits such as the cycle scheme, season ticket loan, childcare allowances/vouchers.

Please see the attached job description for more information on responsibilities, skills and experience required.

SKILLS AND EXPERIENCE:

• Previous experience in a customer facing role in an office environment is essential
• Knowledge of HR processes and practices
• Demonstrable capability of working with a HR information system and ticketing system
• Excellent administrative skills including ability to prioritise work to meet strict deadlines
• Accuracy, attention to detail, initiative and the ability to follow instructions is key
• Excellent IT skills, including MS Office, and databases
• Effective verbal and written communication skills
• Ability to work on own initiative but can also adhere to procedures and systems, suggesting improvements to systems and processes to improve the customer experience

ABOUT US:

Amnesty International is a global movement of more than 10 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world.

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

For further information on our benefits, please visit

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Role: Fundraising Administrator Hours: 37.5 per week Monday to Friday

Contract: Full time, Permanent Salary: £18,500 - £19,500

Holiday: 25 days per year plus Bank Holidays

Based: SAS Headquarters Overlooking the sea, Wheal Kitty Workshops, St Agnes, Cornwall

Probationary Period: 3 months Benefits: An additional 1-day holiday per year accrued after each full year of service, up to 3 years. Flexitime policy. Incredible ocean location.

Reports to: Head of Mass Giving

About Us

Surfers Against Sewage is a national marine conservation and campaigning charity that inspires, unites and empowers communities to take action to protect oceans, beaches, waves and wildlife. Our mission is simple: to Create Ocean Activists everywhere. We’re dedicated to protecting the ocean and we won’t stop until it’s completely clean, safe and protected for everyone, forever. From our headquarters in St Agnes, Cornwall, we protect beaches, monitor water quality, organise beach cleans, run educational talks, lobby government and industry, report pollution and campaign for the conservation and protection of our ocean.

Our vision is simple… Thriving ocean, thriving people. This simple phrase captures everything that matters to us, not just in SAS, but humankind. It’s a mantra, a motto, a rallying cry to drive us on, with a huge collective goal to help tilt our delicate planet back on its axis. This sounds huge, but when you love what you do, and work as one, that future draws ever nearer. We value: Openness, Dynamism, Authenticity and Creativity

Who we are looking for:

Do you have strong administrative skills and customer service experience, with a genuine enthusiasm for building relationships with people? We’re looking for an experienced and organised administrator to join our growing Fundraising Team to support our vital work to raise funds to save the ocean. This is a fantastic opportunity to join our skilled team and gain invaluable experience supporting a broad range of Fundraising streams, from mass marketing to community, business and institutional funding. The Fundraising Administrator will be responsible for delivering excellent supporter care, providing high quality responses to enquiries and for the accurate recording of supporter and donation data on our charity database. The role will ultimately support and facilitate relationships with our donors and fundraisers and contribute to the growth of income. Not only will the role provide administrative support to the Fundraising Team, but will also communicate with donors and provide support to individuals undertaking sponsored fundraising activities.

What you’ll be doing

Your key responsibilities will include:

• Delivering excellent supporter care by providing high quality, timely responses to all donor, member and fundraiser enquiries and maintaining accurate records of communications

• Responding to all enquiries from the public about fundraising activities in a friendly, personable and timely manner

• Working closely with the Database Officer on processing donations, direct debit administration and Gift Aid claims on a rolling basis

• Supporting the Database Officer with general data maintenance, data entry and administration

• Administering member cancellations, communication opt-outs and complaints

• Maintaining contact details on donor records to ensure they’re accurate and up to date

• Helping with the preparation of donor data for large scale communications, financial processes and importing to database, ensuring high quality and accurate data

• Working closely with the Community Fundraising Officer, implement community fundraising stewardship processes, build relationships with fundraisers and support them to maximise their fundraising

• Sending out fundraising t-shirts and resources and welcome emails for new fundraisers

• Maintaining project management tools to schedule and coordinate fundraiser relationship management and stewardship

• Interacting with fundraisers on social media platforms

• Managing stock levels of Mass Giving communications materials in collaboration with Individual Giving Officer

• Assembling, packing and posting out member Welcome Packs and thanking communications on a weekly basis

• Receiving and processing incoming postal donations and carrying out associated administration

• Supporting the Operations Officer with answering the main office phone line and either dealing with or delegating enquiries to the appropriate member of the team

• Supporting with Corporate Partnerships administration and communications

• Providing general support for the Fundraising Team as required

• Staying up to date with SAS latest campaigns, projects and fundraising tactics to be able to speak knowledgably about all aspects of our work with supporters.

• Carrying out any other duties within the scope, spirit and purpose of the role as requested by your line manager or any other member of the SAS team

What you’ll be able to demonstrate

We’re looking for a proactive, organised individual with an eye for detail, customer care/service and administrative experience in a team setting. You will have an aptitude for customer service with outstanding communication skills and a genuine enthusiasm for helping people. You will also need to have strong IT and organisational skills, with the ability to prioritise a varied workload. Above all, you’ll be a team player, with a passion for providing high quality supporter care and the desire to work in a high performing team.

Essential:

• Fully IT literate with experience of working with Microsoft Office programmes, particularly Excel and Word

• Ability to perform administrative and process-based tasks with a high degree of accuracy

• Excellent interpersonal and customer care skills with a friendly and warm telephone manner and ability to build rapport quickly

• Experience of communicating with customers or supporters on the phone and in writing

• Highly organised, with good planning and prioritisation skills

• Ability to work in a team towards multiple deadlines

• Ability to take initiative to solve problems

• Strong attention to detail

• Strong numeracy skills

• Ability to use Excel data manipulation and formatting functions

• Ability to learn quickly and adapt to team needs

• Inspired by SAS’s mission and vision

• Full, clean UK driving licence

Desirable:

• Experience of using a customer or charity database (CRM)

• Administrative experience in a charity setting

• Experience of using Project Management software

• Knowledge of Direct Debits and Gift Aid – but training will be provided

• Knowledge of the Data Protection Act and GDPR – but training will be provided

How to apply: To apply, please send us your CV and covering letter explaining why you want the role, how your skills and experience meet the requirements and what you can bring to the team.

Closing date: Midnight, Mon 31st January 2022

Interview date: Interviews expected to be held during the second week of February Surfers Against Sewage values diversity and is committed to equality of opportunity and welcomes applications from all sections of the community.

Stoke-on-Trent Community Drug and Alcohol Service offers support to adults and young people who are concerned about their drug and alcohol use.

Our Stoke Community Drug and Alcohol service are looking for an individual to join our team at Hanley. The role is supporting our service in administration tasks including reception, facilitating calls from service users and professionals. We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be results driven, highly organised with excellent time management skills.

Further information

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced level with Barred List(s).

This is a permanent full time role for 37.5 hours per week, based at Hope Street, Hanley.

Interviews will be held virtually via Google Meet, 14 February 2022.