Administrator Support Assistant Jobs in Home Based
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MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
We are looking for an individual who can provide high quality, efficient service to MHFA England’s customers. You will have the ability to respond to customer queries across multiple channels and offer appropriate solutions in line with agreed SLAs, whilst maintaining accurate records of all customer interactions.
In your application, please can you let us know:-
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your application and CV. Early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
In your application, please can you let us know:-
What experience and skills do you have that make you suitable for this role?
Tell us about a time you have provided outstanding customer service.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
More information about who we are can be found on our website.
About the role
Across the UK, over 400 organisations refer women for a Smart Works appointment, including job centres, refuges, prisons, working programme providers and other charities. The team in each centre supports clients to access their appointment.
We are recruiting for a Service Delivery Assistant based in our Reading centre to lead on the smooth running of our service, and create a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.
The Service Delivery Assistant will be the first point of contact a client will have with Smart Works. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience. If you’re passionate about supporting women, then this is an ideal opportunity for you.
The role would be based in Reading city centre, and there will be occasional evening and weekend work as the role holder may be asked to provide key events support.
Smart Works Reading is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and frequent liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.
Duties and responsibilities
- Being the first point of contact for all clients, volunteers and visitors of the centre, in person, via email and on the phone.
- Managing the central inbox, responding to clients, referral partners, volunteers, donors and potential supporters.
- Day to day coordination of the Smart Works service, including booking all client appointments, answering the phone and all related service administration.
- Maintaining an up to date and accurate client data base.
- Generating volunteer rotas and day to day volunteer communications relating to service delivery.
- Ensuring the dressing room and stockroom is organised and tidy to a high standard.
- Ensuring all operational policies and procedures including Safeguarding are maintained, communicated, and adhered to on service days.
- Supporting the team with ad hoc administration tasks.
Personal Specification
- Friendly, enthusiastic and engaging with a variety of stakeholders.
- A good team player with a strong work ethic whilst able to make decisions independently.
- Curious with an enjoyment for learning and trying new ways of working.
- A creative problem solver who is proactive.
- Strong organisational skills with good attention to detail.
- A confident IT user, with excellent understanding of Microsoft packages including Word, Outlook and Excel.
- Experience working in a customer service, receptionist or administration role previously would be advantageous, but is not required.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
Are you looking for a new and exciting challenge? Do you have experience of working within health services and with volunteers? Do you have personal experience of hepatitis C or substance use or are you passionate about harm reduction services?
The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C to support people who have similar backgrounds.
Working collaboratively with the local Substance Misuse Service in Liverpool, we are expanding this commitment through the introduction of a Harm Reduction Peer Support Lead to support the delivery of a peer led Harm Reduction service in this area.
We are looking for a self-motivated individual who can work on their own, engage with stakeholders and have a desire to make a difference through the delivery of the service. The postholder will be responsible for recruiting and supervising peers with lived experience and facilitating primary and secondary needle and syringe distribution across the area.
We require a good standard of education, and we welcome creativity and innovation in all our work. We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Monday 20 May 2024 at 09.00
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.
You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community. You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.
Key responsibilities of the role include:
- Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
- Initial point of contact for enquiries to the Property team.
- Provide a responsive customer service handling system to record such enquiries.
- Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
- Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
- Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
- Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member.
- Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
- Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
- Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
- Responsible for the recording of void premises and issuing of building keys.
- Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.
Knowledge and Experience:
- A minimum of one year’s experience in a busy property department.
- A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
- Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
- Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
- Excellent administrative skills.
- High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)
Personal skills:
- A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
- Good communication skills, orally and in writing.
- Ability to work independently and as part of a team in a multi-cultural and diverse environment.
- Connections to/understanding of the local area would be highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role will support the delivery of our Impact and Evaluation strategy. This area of our work helps us to understand the impact of our grantmaking and creates and evaluates internal and external datasets to improve our work. Our Impact and Evaluation portfolio includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty.
We are a growing charity and our Impact and Evaluation department has a key role to play in the strategic and operational development of the charity as it grows. This role will support the delivery of that aim by working closely with the Impact and Evaluation Manager.
Responsibilities:
Data Collection: Assist with the collection and storage of research and survey data, including demographic data and outcomes indicators, employing quantitative and qualitative methods. Gather and engage with external open and government datasets.
Database Administration: Retrieve and analyse datasets from internal databases, responding to requests for data from the team. Update and enter data into key dashboards to monitor trends and issues.
Data Analysis: Assist with data analysis tasks, including cleaning and analysing quantitative data using software (e.g., Excel, PowerBI), as well as coding and analysing qualitative data using thematic analysis techniques.
Reporting and Presentations : Assist with the preparation of key reports, dashboards, and presentations summarising key findings, trends, and insights from impact and evaluation activities for fundraising purposes, including developing content for social media.
Evaluation Planning: Assist the implementation of evaluation plans for specific programs or initiatives. Contribute to planning large-scale projects, including the selection of appropriate evaluation methods, data collection tools, and evaluation frameworks.
Survey Administration: Assist with the design, administration, and analysis of surveys to gather feedback from grantees, staff, and other stakeholders. Monitor and act on grantee feedback, sharing relevant results with key staff.
Research Administration: Schedule and undertake interviews/focus groups, supported by the I&E Manager. Manage administrative activities such as contact with participants, transcription and coding.
Collaboration: Support the I&E Manager to collaborate with internal staff, research partners, and organisations in the sector to support evaluation activities.
The client requests no contact from agencies or media sales.
At Sightsavers, we start with sight, but we don't stop there. We work closely with communities and local volunteers to help us carry out our work. We also partner with regional, national and international organisations, governments and non-governmental organisations in over 30 countries in Africa and South Asia, working to eliminate avoidable blindness and promote the rights of women, girls and people with disabilities, and help to improve local health services so they are sustainable. We have more than 70 years of experience, and we're proud to be a leader in our field.
Title: Finance and Admin Assistant
Location: Monrovia, Liberia
Contract: 24-month fixed term contract
Salary: Local Terms and Conditions apply
The role of the Finance & Admin Assistant will be pivotal in providing both financial and administrative aid, alongside office services, to ensure the Country Office operates smoothly
- Administration: Accountable for the routine management of the office, ensuring all operations run smoothly.
- Office Premises: Supervising the office environment and maintaining all office equipment to guarantee they are in a excellent working condition.
- Facility Maintenance: Responsible for organising cleaning and gardening services to maintain the office premises effectively.
- Contract Management: Checking all agreements with the landlord, security firm, IT consultant, cleaning service, and other pertinent suppliers, ensuring robust supervision of security personnel.
- Invoice Processing: Receiving all incoming invoices, both electronically and via mail, collaborating with the Finance & Support Services Officer to authenticate invoices and allocate costs accurately.
- Medical Insurance Coordination: Manage medical insurance coverage for staff and address any related concerns.
- Global Procurement Liaison: Communicate with the global procurement team regarding requests for equipment or materials needed by the programme team.
- Fixed Asset Register Management: Keeping the fixed asset register up to date in a promptly manner.
- Tax Clearance Renewal Support: Support in the renewal process of the office's tax clearance.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
Knowledge (Education and Related Experience):
- Demonstrable experience in office administration and financial management.
- Strong ability to oversee office premises and general maintenance of office equipment.
- Experience in managing contracts with landlords, security, IT consultants, and cleaning companies.
- Competency in handling invoices, verifying them, and ensuring proper cost allocation.
Skills (Special Training or Competence):
- Planning & Organising: Demonstrated ability to prioritize activities and develop simple but realistic plans to achieve objectives.
- Multitasking: Proficient in handling different tasks simultaneously.
- IT Skills: Knowledge of using MS Word, Email Outlook, Excel, and PowerPoint.
- Written and Spoken Communication: A tendency to express information and ideas clearly, appropriately, concisely, and accurately.
To apply for this exciting opportunity, please complete an application via our recruitment portal.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
Our client, a leading London University are currently looking to recruit a temporary Exams Support Assistant on a full-time basis (35 hours per week). The post will be looking to start as soon as possible and will run until the 24th of May.
This post will take on a variety of tasks associated with script delivery, including printing, and packing of scripts/materials and tracking them on the delivery logs. There may also be light invigilation/admin duties to undertake if working from ExCel.
Candidates must be willing to travel to ExCel as required or may need to travel to ExCel in the morning and then to another site depending on the deliveries.
To be considered for this post you will have:
- Admin experience, particularly MS Excel, Teams, and SharePoint as all the systems and procedures run on this.
- A flexible way of working, who can muck in with a variety of tasks as this is an exceptionally busy time for them
Please note that flexibility will be required around working hours, dependent on the site you are at on the day as the exams that are running will be at different times. As you will be on timesheets you will naturally be paid for additional hours worked.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking to appoint a PA to the Bishop of Edinburgh & the Dean of the Diocese to ensure that both the Bishop and the Dean are able to efficiently fulfil the objectives of their own roles.
We are looking for someone with strong administrative and organisational abilities, who has experience/understanding of a church/ecclesiastical context. As the front face of the Bishop’s office, we are seeking the right personality as well as someone with the necessary skills.
You should also:
- Have a professional but pastoral approach to work,
- Be able to work independently and flexibly, as part of a small office team,
- Have good written and verbal communication skills
- Possess good computer skills
We offer:
- a small and friendly team, working from an office near Haymarket
- a generous non-contributory pension
- support and development through our Annual Review process and training funds
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
Avon Wildlife Trust is looking for a Supporter Care Assistant to provide our members and supporters with a high quality supporter experience.
This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.
The successful candidate is likely to enjoy variety, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.
Overall Purpose of Job
To provide our supporters, including Avon Wildlife Trust members, with a high-quality supporter experience.
Main Responsibilities
Support from our membership and donors provides a vital source of unrestricted income that supports the charity’s work with wildlife.
The Supporter Care Assistant is responsible for efficiently administering the ‘supporter journey’ so that everyone is welcomed and thanked promptly and personally. This includes regular actions such as:
· adding new members to our Customer Relationship Management (CRM) system
· steps to ensure that the personal data we hold is accurate and used for the purposes given, in line with regulations such as GDPR
· responding to supporter queries
· sending routine correspondence
· working with other team members to support the smooth running of various fundraising processes.
Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.
Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard - many of these children fall behind with reading simply because they lack the opportunity to practise.
Chapter One is a small but growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3,300 children in 2024-25.
Our unique Online Reading Volunteer programme pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Chapter One Support Team, ensuring that our online reading volunteers have everything that they need - from onboarding to assisting with ID checks and responding to email queries. You will be the first point of contact for our online reading volunteers, so excellent customer service skills and a genuine interest in helping others is essential.
Reporting to the Performance and Data Manager, you will work for 25-30 hours a week (Monday to Friday) and will need to be available for an 09:30 am start each morning. You will work remotely, but must be located in the United Kingdom at the time of applying and whilst working. You will need to have access to a reliable internet connection. The start date for this role is 1st July 2024.
This role is ideal for someone home-based who wishes to work part-time in a fast-paced and varied administrative role.
Please do not send any applications or correspondence via the Chapter One website.
If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:
- Clearly outline your suitability for this specific role
- Detail how you meet the essential qualities in the job description PDF
- Show your interest and passion for Chapter One, and the work that we do
Deadline for applications: 23:30 on Sunday 5th May. No applications will be accepted after this time.
Please submit your CV and a covering letter. Your covering letter should clearly outline your suitability for this specific role and should detail how you meet the essential qualities in the job description PDF. Any applications without a covering letter will be discarded. Please do not send any applications or correspondence via the Chapter One website.
The client requests no contact from agencies or media sales.
Are you a sparky individual with a knack for providing excellent supporter services?
We are working closely with a great charity to recruit a Supporter Care and Fundraising Assistant, joining the team on an interim basis, you will be dealing with all initial enquiries via telephone and email. This is a varied and exciting role that will also see you supporting the fundraising team, providing administration and customer care to their existing and new supporters including processing donations and managing finance reconciliations.
You will need:
- Some experience working in a supporter care capacity
- Excellent communications and customer service skills
- Great attention to detail and organisational skills
- The ability to work in a fast-paced environment including building good rapport with internal stakeholders
Deadline: ASAP
Salary: Salary: £29,000 – £30,000
Location: Hybrid-London
Contract type- Contract
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.