Administrator support assistant jobs

Youth Forum Co-ordinator

NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust,  collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.

Person Specification
Essential Skills & Experience

• Experience in community engagement, partnership working or voluntary sector co-ordination
• Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
• Understanding of the challenges of working with local authorities and how to engage effectively
• Strong advocacy and communication skills, with the ability to amplify under-represented voices
• Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
• Experience in facilitating collaboration, resource sharing and collective decision-making

Desirable Skills & Experience

• Knowledge of the needs and challenges faced by under-served communities and young people
• Familiarity with funding and investment processes for community-led initiatives
• Previous experience in a co-ordinating role within the voluntary, community or public sector.

Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

The Organisation

The Winchester Diocesan Board of Finance (WDBF) is a Charitable Company established under the Diocesan Boards of Finance Measure 1925. All dioceses of the Church of England are required to have a Diocesan Board of Finance (DBF) to act as the link between the episcopal, synodical, and secular governance and leadership structures.

The WDBF’s principal object is to promote, assist and advance the work of the Church of England in the Diocese of Winchester, by acting as the financial executive of the Winchester Diocesan Synod.  

In practice this means that the WDBF is responsible for funding the remuneration, housing, training and development of our clergy, as well as providing specialist support in areas such as safeguarding, historic building conservation, stewardship, communications and governance. We are also legally responsible for the maintenance and management of around 200 clergy houses, 450 acres of land, and various restricted funds and endowments. 

Role and Responsibilities:

You will be part of the busy Parish Support Team led by the Assistant Diocesan Secretary (Parish Support).

The Data and Statistics Analysist will play a vital role in supporting the parishes and communities of our Diocese through the collection, analysis, and management of data and statistics in connection with congregations, finances, and community impact. This role requires a highly organised and detail-oriented individual with a passion for data management and a commitment to using information to inform decision-making and strategic planning within the diocese.

The main responsibilities of this varied position are data collection and management, statistical analysis and reporting, strategic planning support, database maintenance and development, providing training and support to diocesan staff and parishes and acting as a point of contact for data-related inquires as well as ensuring all data handlining processes are in compliance with relevant data protection legislation and diocesan privacy policies.

This is an exciting opportunity for an individual with data analysis experience to play a key role in supporting the mission of Winchester Diocese by ensuring that high quality data is collected, analysed and provided to others for decision-making at a local and regional level.  

If you are interested in this role, please apply via our website or by emailing your 2-part application form directly.  Details can be found in the application form or on our website.

If you would like further details or to have an informal chat about the role, please contact Jayne Tarry. Details can be found on our website.

Closing Date: Monday 7 July 2025

Interviews will be held on: Wednesday 16 July 2025 at the Diocesan Offices, Old Alresford Place, SO24 9DH

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm

Contract Type: Fixed term – 12 months

Annual leave: 25 days annual leave plus 8 bank holidays per annum

Salary: £45,000

Location: ICN office in Bournemouth

International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. We are looking for a Director of Operations to oversee and optimise the day to day administrative and operational functions of the organisation to ensure the efficient and effective delivery of the charitable programmes and services. The Director of Operations will work closely with the senior leadership team (CEO and department managers) to develop and implement strategic plans, promote diversity and inclusion and drive organisational growth and impact

ICN provides benefits to staff including:

• Company pension scheme.
• A degree of flexibility with contracted hours.
• Staff welfare opportunities including socials.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Fundraising Manager

Location: Based at Wandlebury Country Park, Cambridge CB22 3AE

Salary: £35,000 - 40,000 FTE dependent on experience.

Closing Date: 21 July 2025

Hours: Part-time 18-26 hours per week

Permanent position

About Cambridge Past, Present & Future

Cambridge Past, Present & Future is a local charity that protects the beauty of Cambridge and its environment.

We care for the green setting of Cambridge and its most valuable landscapes, and we are working to enhance and connect them for nature and people.

We inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.

We help to protect, celebrate and improve the important built heritage of the Cambridge area.

We own and care for Wandlebury Country Park, Coton Countryside Reserve, Bourn Windmill, Hinxton Watermill, and Cambridge Leper Chapel; we also manage Grantchester Meadows. We deliver a busy schools and public events programme. We were founded in 1928 to preserve the beauty of the historic city of Cambridge and its countryside setting and we work hard to influence the planning and development of the greater Cambridge area.

We are a team of 17 staff (7 full- and 10 part-time/seasonal) supported by over 100 volunteers and assisted by field teachers, advisors, and service providers.

The Opportunity

This is an exciting time to join our charity: Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge’s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference.

This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies.

Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience.

You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise.

You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors.

You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact.

Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.

Key responsibilities and deliverables:

• Achieving fundraising targets
• Fundraising from:
  • mid-level and major donors
  • trusts and foundations
  • memorial fundraising and legacies
  • businesses and corporates
  • identify other opportunities
• Fundraising support services, budget management, reporting, policies and procedures
• Work closely with the Senior Management Team
• Recruit and manage fundraising staff and volunteers

Person Specification

• Graduate level/higher qualification; or a relevant qualification in fundraising
• Demonstrable evidence of successful fundraising from individual major donors, trusts/foundations, and grant funders
• Excellent written and personal communication skills, with evidence of producing effective fundraising content
• Good IT skills (spreadsheets, M365, database management) and experience of fundraising support systems
• Experience of the not-for-profit sector
• Knowledge of UK fundraising and data protection regulations
• Experience of administering grants and donations
• Experience of organising donor cultivation and solicitation events

Benefits

• 33 days FTE annual holiday entitlement pro-rated, includes allowance for Bank Holidays.
• Pension contribution of up to 5% of gross pay.

To Apply

If you feel you are a suitable candidate and would like to work for Cambridge Past, Present & Future, please do not hesitate to apply.

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

Closing Date: midday 21 July

Reports to: Chief Executive

Hours of work: 0.8 FTE (30hrs per week) (flexible for the right candidate)

Holidays: Uncapped annual leave, plus two week-long shutdowns

Main work address: Hybrid - a mix of remote working and time at our Abingdon office. The role involves regular travel across Oxfordshire to meet funders, partners, and community supporters, and occasional evening or weekend work for events and networking.

Closing date: midday 21 July

Interviews: w/c 28 July or w/c 4 August

About Quest for Learning
Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.

We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.

The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.

Role Purpose

This is a hands-on and outward-facing role for a confident, capable fundraiser ready to lead Quest for Learning’s income generation efforts. As our sole dedicated fundraiser, you’ll take ownership of securing income across a broad mix of streams - including trusts and foundations, community fundraising, individual giving, and corporate partnerships.

You’ll be out and about representing the charity, building relationships with local businesses, community groups, and supporters, and bringing our mission to life with energy and clarity. You'll need to be a proactive self-starter who enjoys meeting people, thrives in a varied role, and is motivated by delivering results that improve life chances for disadvantaged children.

This is a busy and varied role which often involves working on multiple fundraising activities at once. A typical day could include working on an application to a new funder, designing a supporter newsletter, gathering information for an end of grant report, and researching new prospects.

This role would suit someone with experience of securing funding, managing funder relationships, and developing new opportunities - all with a focus on practical delivery. You’ll work closely with the CEO, leadership and programme teams, and our board of trustees to help grow a diverse and sustainable income base.

Key Responsibilities

Trusts and foundations

• Research and identify prospective funders, building a robust pipeline
• Write and submit compelling, tailored funding applications
• Deliver timely, high-quality reports with evidence of impact
• Build and maintain strong relationships with funders through clear, proactive stewardship
• Monitor success rates and financial information and adapt strategy to improve performance

Community fundraising

• Initiate and grow partnerships with local community groups (e.g. WIs, Rotary clubs, schools, churches)
• Support or coordinate local fundraising events and campaigns (e.g. fun runs, quizzes, coffee mornings)
• Attend community events to represent the charity and engage new supporters
• Equip and support individuals and groups to fundraise on our behalf

Corporate partnerships and other earned income

• Build relationships with local and regional businesses to secure sponsorship, gifts-in-kind or Charity of the Year support
• Develop creative, mutually beneficial opportunities to engage corporate partners
• Work with the CEO and board to identify and cultivate prospects
• Explore other potential income streams including education consultancy or training offers

Individual Giving and supporter engagement

• Support the development of campaigns to encourage donations from individuals
• Help create a compelling case for support across our communications
• Identify opportunities to increase visibility and supporter base (e.g. speaking engagements, community fairs)
• Ensure Quest for Learning is regularly engaging with our supporters
• Champion the use of storytelling and pupil outcomes to inspire giving

Marketing and communications (fundraising-focused)

• Develop fundraising messaging and materials with the CEO and team
• Lead on all communications relating to fundraising and supporter engagement
• Ensure consistent branding and tone across all fundraising-related comms
• Share our impact with passion and clarity to motivate supporters

Planning and systems

• Maintain accurate and up-to-date records in our Beacon CRM
• Track income performance and contribute to budgeting and forecasting
• Create and deliver realistic workplans to manage multiple deadlines
• Liaise with programme staff to gather data and stories for funders
• Report on income and fundraising activities to CEO and trustees

Person Specification

Essential

• Proven experience in fundraising, with a track record of securing income across multiple streams
• Strong communication skills, with the ability to explain our mission clearly and persuasively to a wide range of audiences
• Excellent bid writing and reporting skills
• Strategic thinking and problem-solving skills
• Confidence in networking, public speaking, and relationship-building
• Proactive, self-motivated, and happy to work independently
• Highly organised with strong attention to detail and the ability to manage multiple projects simultaneously
• Values-led, personable and enthusiastic - able to represent the charity with warmth and professionalism

Desirable

• Experience working in a small charity or education setting
• Knowledge of the Oxfordshire funding landscape or local networks
• Experience with community fundraising, challenge events, or individual giving
• Skills in Canva, Mailchimp or similar content creation tools
• Familiarity with Beacon or similar fundraising CRMs
• Understanding of primary education and the barriers disadvantaged children face
• Experience producing fundraising workplans or reports for trustees

Why work with us?

Quest for Learning is a friendly, values-led education charity with a big mission and a supportive culture. We’re committed to flexibility, wellbeing and professional growth, and we believe in helping our team thrive while doing meaningful work.

We offer:

• Unlimited annual leave (minimum 28 days pro rata, plus bank holidays), with full charity shutdowns in August and at Christmas
• Flexible hybrid working with autonomy over your schedule
• A culture of trust, kindness, and high standards
• Opportunities to test ideas, develop skills and shape a growing organisation

Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.

Senior Housing and Welfare Advice Worker - The Manna Society

Job Description

Who we are

The Manna Society is an ecumenical Christian organisation and registered Charity. It runs the Manna Day Centre at 12 Melior Street, London, SE1 3QP, the largest day centre working with homeless & vulnerable people in the London Borough of Southwark.

What we do

The Manna Day Centre, a drop-in Centre for homeless and long-term unemployed single men and women, is run by a team of project workers under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to the service users 7 days a week, 8.30 a.m. – 1.30 p.m.

The Advice & Welfare team functions centre around finding accommodation, welfare benefits, debt management, sustainment of tenancies and support in becoming “job-ready”. Clients may approach us with other issues, and it will be the Advice & Welfare team’s collective responsibility to decide whether the matter can be managed within the team or requires external input/expertise e.g. immigration issues and refer/signpost accordingly. The focus is on delivering practical solutions to client issues.

Our advice sessions run from 9.30 am to 1.30 pm. The sessions offer a mix of appointments and drop-in opportunities for existing users of the Advice & Welfare service and those who are new to the service

Working Hours

The working week for this particular post is Monday to Friday, 9.00 a.m. to 4.00 p.m. each day. Annual leave is 25 days plus time in lieu of bank holidays worked. The annual salary for this post ranges from £33,775 to to £41,359. The starting salary will be dependent on your experience.

Reporting

The Manna Society operates in a collegiate manner but ultimately the Director is responsible for all staff matters. The Manna Society is an Equal Opportunities employer. Wherever possible, decisions affecting the running of the Centre are taken collectively by the team and the Director. In the event of any policy disagreement, the Director’s decision will be upheld.

Ethos

All staff will have a commitment to homeless people, which includes empathy, acceptance and respect. They will also work for necessary social change to ensure justice for homeless and poor people. Responsibilities are shared among the team according to needs, skills and aptitudes.

Responsibilities – Advice & Welfare Work

a) Lead and manage other members of the team through supervision, advice & welfare meetings etc in coming to agreement on implementation of policies and procedures tasks and pathways for client cases.

b) To manage a caseload of clients as agreed with the Director and the Advice & Welfare team representing/advocating for the client, as necessary

c) To help develop partnership and networking opportunities to expand our repertoire of providers in housing and other key areas

d) Keep up to date with appropriate legislation and policies. In doing so, attend relevant training to deliver “best advice” and make recommendations/research required training for other members of the Advice & Welfare team

e) Write reports and deliver statistics on your clients as required

f) Maintain confidential records and administrative systems including database, block grants and petty cash systems amongst others

g) Contribute newsletter articles on a quarterly basis

h) Attend team meetings of all staff as required

i) Ensure compliance with all society policies relating to Advice & Welfare and the centre

Responsibilities – Administration

As the senior worker in the team, you will be expected to assume responsibility/provide support in the following areas:

a) Providing statistical analysis and reporting as required by LB Southwark grant which supports the cost of running the Advice & Welfare team in part

b) Providing ad-hoc reports/case studies to support external grant applications on behalf of the society

c) Support the Safeguarding Lead (the Director) in producing the Safeguarding policy and associated materials, ensure that the Advice & Welfare Team have up to date Safeguarding and Prevent training

d) Manage all formal Subject Access requests in line with the Data Protection Act 2018 and support members of the team undertaking SARs on behalf of Advice & Welfare clients

e) Manage and disseminate all private rented property vacancies to the curated list of recipients on a daily basis

f) Assume responsibility for the database to maximise efficiency and ensure that all records are maintained to enable production of reports

g) Maintain all grant spreadsheets for accuracy and in readiness for annual accounts/audits

h) Be responsible for managing regular Advice & Welfare meetings and subsequent actions arising from those meetings

i) Prepare Advice and Welfare presentations for bi-monthly management committee and attend said meetings

These are the principal responsibilities. However, the Director may require staff members to undertake other duties, as and when circumstances dictate – for example, staff/volunteer shortages, holidays, special occasions, etc.

The closing date for applications for this post is Wednesday 23rd July, followed by interviews on Wednesday 30th July 2025.

Ethex and our sister company Energise Africa, are two leading direct impact investing platforms for individual investors that want to invest in extraordinary organisations. Our award-winning crowd-funding platforms enable individuals to invest directly in businesses that support causes they believe in – whether it’s fighting climate change, reducing poverty or building resilient communities. 

Since 2013 Ethex and Energise Africa have raised over £160 million of investment for over 100 impactful organisations from 20,000 impact investors. We are leading innovators in the field and this role provides the right candidate with an excellent opportunity to be part of a group at the cutting edge of impact investing.

Ethex is a 50% shareholder in Energise Africa and, although the two platforms offer different investment opportunities to individuals, there is very considerable overlap in their target market, proposition and opportunity.  The two businesses share Marketing, Finance and Operations resources.

Our Commitment to Equality, Diversity and Inclusion

Ethex is committed to providing equal opportunity for all applicants. Growing, maintaining and promoting a diverse team is a top priority for us and we believe that we are made stronger by the unique capabilities and qualities that each person brings to our company. Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We positively encourage applications from people from marginalised backgrounds.

Key Duties and Responsibilities

General

We are seeking a highly motivated and experienced Financial Controller to oversee all financial aspects of both Ethex and Energise Africa. Reporting to the CFO, the Financial Controller will be a key member of the senior management teams, responsible for ensuring the accuracy, integrity, and timely delivery of financial information for both entities. This role requires a good understanding of accounting standards, excellent analytical skills, and the ability to contribute strategically to the growth and sustainability of both Ethex and Energise Africa. The ideal candidate will be passionate about the missions and values of both organisations and comfortable working in a dynamic and purpose-driven environment.

Key Responsibilities:

Financial Management & Reporting:

• Oversee financial accounting for both companies, working with our finance assistant, who is responsible for book-keeping, banking, AR and AP.

• Prepare accurate and timely management accounts.

• Manage the process for production of the annual report and accounts for both entities, liaising with external accountants / auditors and ensuring timely completion.

• Prepare and present financial reports and analysis to the respective senior management teams, Boards of Directors and funders of Ethex and Energise Africa.

Budgeting & Forecasting:

• Lead the annual budgeting processes for both organisations, working collaboratively with departmental heads to develop realistic and achievable budgets.

• Develop and maintain financial forecasting models to support strategic decision-making for both entities.

• Monitor budget performance, analyse variances, and provide insightful commentary and recommendations for both Ethex and Energise Africa.

Cash Flow Management:

• Manage the cash flow of both companies, ensuring sufficient liquidity to meet operational needs and strategic objectives.

• Develop and implement strategies for optimising cash flow and working capital across both entities, considering any intercompany transactions.

Tax & Compliance:

• Stay up to date and ensure compliance with all relevant tax legislation and accounting standards.

• Prepare quarterly VAT returns.

• Check corporation tax returns prepared by external accountants.

Systems & Processes:

• Continuously review and improve systems, processes, and controls to enhance efficiency and accuracy and safeguard the assets of both entities.

• When applicable, oversee the implementation accounting software and other relevant financial tools for both organisations.

Stakeholder Management:

• Build and maintain strong relationships with external stakeholders, including accountants, banks, non-executive directors and funders.

• Provide financial information and support to teams within Ethex and Energise Africa.

Skills & Experience:

• Qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.

• Proven track record in a responsible finance role, ideally as a Financial Controller or similar, with experience managing finances for multiple entities or a group structure.

• Strong technical accounting skills and a thorough understanding of relevant accounting standards and regulations.

• Excellent analytical and problem-solving skills with the ability to interpret complex financial data and provide insightful analysis for both organisations.

• Strong budgeting, forecasting experience across multiple business units.

• Experience managing cash flow and working capital effectively across multiple entities.

• Proven ability to develop and implement robust financial controls and procedures for different operational contexts.

• Experience managing the audit process and liaising with external accountants.

• Excellent communication and interpersonal skills, with the ability to present financial information clearly and concisely to different stakeholders across both organisations.

• Strong IT and modelling skills, including advanced proficiency in Excel and experience with accounting software.

• Ability to work independently, take initiative, and manage multiple priorities effectively.

• A proactive and results-oriented approach with strong attention to detail.

• A genuine commitment to the missions and values of both Ethex and Energise Africa.

Personal Attributes:

• Highly ethical and trustworthy.

• Strong work ethic and a proactive approach.

• Excellent organisational and time management skills, with the ability to manage demands from two separate organisations.

• Ability to thrive in a dynamic and evolving environment.

• Collaborative and team-oriented.

• Passionate about positive impact, ethical finance, and renewable energy in Africa.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us
At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.

The Role
Are you a strategic thinker with a passion for financial leadership?

We are seeking an experienced and dynamic Chief Financial Officer (CFO) to join our executive team. As the CFO, you will play a crucial role in shaping the financial future of our organisation, driving growth, and ensuring financial stability.

What We’re Looking For
We’re seeking a qualified senior finance professional with:

• Proven experience in a senior financial leadership role

• Strong technical understanding of charity finance and compliance

• Excellent relationship-building skills with staff, auditors, trustees, and other stakeholders

• The ability to lead and mentor a high-performing finance team

• A values-led approach aligned with YMCA’s purpose and ethos

Key Responsibilities

• Provide strategic financial leadership, advising the CEO and Board on financial direction and policy

• Lead the organisation’s budgeting, planning and reporting processes

• Ensure legal, regulatory, and statutory compliance across all financial activities

• Manage and develop the Finance Team, embedding strong processes and financial controls

• Produce annual operating plans and oversee financial KPIs

• Act as Company Secretary for YMCA Trinity Group and its subsidiaries

• Lead relationships with external auditors and financial specialists (e.g. tax, VAT, payroll)

• Maintain strong engagement with the Trustees, the FRaC Committee, and the Executive Team

Why Join Us?

• 5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)

• Competitive rates of pay and company pension (NEST Scheme)

• Your DBS Check Facilitated / Cost Paid as part of your onboarding

• Employee Assistance Programme for wellbeing support

Interview Dates
Interviews are scheduled to take place on Thursday 17th & Friday 18th July 2025 in Peterborough.

Contact Us
For an informal discussion on the role, contact Jonathan Martin (contact details can be found on LinkedIn).