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ASSIST Sheffield provides vital support to people who are seeking sanctuary and have been made destitute by the UK’s asylum system. We offer accommodation, casework, welfare support, and solidarity in a system that too often excludes and harms. 

We are looking for a capable and committed Client Support and Engagement Worker to join our team. This role requires someone with strong organisational skills, a calm and thoughtful approach, and a deep understanding of the challenges faced by people with insecure immigration status.

You will work across our Client Support and Accommodation Teams, supporting clients with practical casework, supporting our new referrals process, and ensuring effective access to our welfare, interpreting, and accompanying support. You will also lead on the administrative coordination of the Accompanying Team, with some development responsibilities.

This is a varied role where no two days are the same — combining 1:1 work with clients, behind-the-scenes coordination, and collaborative working with volunteers and colleagues. You’ll be supported to work in a trauma-informed, anti-oppressive way that centres client dignity and autonomy.

We’re looking for someone who:

• Has experience working directly with vulnerable people in a support or advocacy setting

• Can manage multiple priorities and tasks with clarity and care

• Is confident in handling sensitive information and managing professional boundaries

• Has a good working knowledge of the asylum and migration system, or a willingness to learn

Brings a commitment to justice, inclusion, and the values of ASSIST

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Job Title: Family Support Worker (12 months FTC)

Salary: £30,944 - £31,004 per annum

Team: Family Support Team     

Hours: 37.5 hours per annum

Location: Christopher’s

About Shooting Star Children’s Hospices

We have an exciting opportunity for a family support to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

About the role

Family Support Workers (FSW) are the frontline of our psychosocial care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs inform families about the different psychosocial care and many services they can access at Shooting Star, assess their needs and make recommendations to our specialist psychosocial MDT. They work hard to support families of different ethnicities and families living in poverty, so that our service is as equitable as possible.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly specialist psychosocial MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being part of the duty rota over both sites monitoring 3 email inboxes and answering the Family Support Line.
• Supporting the events team with admin tasks and attending various events
• Providing on the spot emotional support, sometimes in a crisis where a calm and empathic response is required.
• Support the in-house team with families staying at Christopher’s for assessed nights and end of life care.
• Attend various sites over the course of a week, hospice, hospital, family homes. Planning your own diary effectively.
• Building connections with families from different backgrounds, delivering culturally competent care.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve quality.

About you

This role requires experience of working with children and families who have experienced hardship, presenting with complex needs. You should have a calm positive manner, be consistent in your approach, and convey empathy whilst maintaining professional boundaries.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include: 

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and an ehanced DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Closing Date: 15/05/2025

Interview Date: TBC

Responsible to: Support Team Manager

Responsible for: Live In Support Workers

Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered

Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)

Salary: £29,009 to £31,203 per annum for full time.

Contract: Permanent

About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.

Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.

Key Responsibilities:

• Lead the support team to deliver high-quality services to young people.
• Support the team manager in daily operations and decision-making.
• Organise and coordinate meetings to achieve desired outcomes.
• Lead decision-making about young people's progress and transitions.
• Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
• Participate in the on-call team, providing support outside of work hours.
• Coordinate and deliver training, induction, and support for new support workers.
• Develop and share knowledge relevant to the role with the team.
• Provide support and supervision for the Live-In Support Workers.
• Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
• Ensure young people's accommodation meets regulations and is suitable for purpose.

As a Support Worker:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

General Duties:

• Be a role model, practicing Baca's values.
• Play an active and supportive role within the organisation.
• Take ownership of administrative tasks, including risk assessments.
• Maintain strict confidentiality and adhere to Baca's policies.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.

Competency Requirements:

• Highly organised, able to work under pressure, and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Alignment with Baca's values and strategic goals.
• Ability to respond to change and lead with hope, patience, calmness, and tenacity.
• Critical and creative thinking to innovate solutions and make challenging decisions.
• Resilience and ability to meet deadlines.
• Proven experience in coordinating tasks, people, and activities.
• Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
• Strong organisational, project, and time management skills.
• Excellent communication and presentation skills (desirable).
• Ability to build partnerships with external stakeholders.
• Ability to drive/travel to all locations where Baca's service is delivered.

Application Process:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets
£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people.
This role's shift work on a 7 day rolling rota.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full the Job description

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10pm to 8am for 10 nights every fortnight, including every other weekend. This is a waking night position and sleeping on shift is strictly forbidden.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

HOMES FOR WELLS is looking for a dynamic new Chief Executive to lead our organisation into the next phase. As a small local Housing Association in the beautiful town of Wells-next-the-Sea we house local key workers in affordable rented accommodation.

We are a Charitable Community Benefit Society, a RSL and a CLT. We have a board of volunteers and two part time staff – a Chief Executive and an Administrator.

We are seeking a new Chief Executive to be responsible for the day to day running of the organisation which currently manages around 30 properties.

The successful applicant will have housing and management experience, good IT skills and a positive outlook.

This is a 3 day a week position, but we can be flexible, and we expect you to be too.  Some evenings will be required.

Salary according to experience but we will pay up to £50,000 full time equivalent.

About You

We’re looking for a dynamic person with drive, energy and enthusiasm.

You will have a track record of leading and managing and will have experience of housing associations and their governance. 

 You will be confident in working with local government officials, other stakeholders and tenants. 

As well as an understanding of the law relating to residential tenancies you will have strong numeracy and literacy skills and experience of providing financial reports. You will be skilled and experienced in partnership working and in facilitating the best performance in others, partners and contractors alike.

You will enjoy getting the job done and be used to dealing with multiple priorities at one time as well as spotting new opportunities to raise the profile of our cause.

The Role 

The role is 3 days per week ideally Tuesday, Wednesday and Thursday with some flexibility for different hours subject to proper support for the Administrator.  Some evenings and weekend working will be required including monthly board meetings, HFW events and meetings at times convenient to Tenants.

The role is based at our office in Wells next the Sea and reports to the Chair.

Closing date for applications is May 11th 2025.
 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10 x 8 hour shift pattern per fortnight, to include every other weekend.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see ouur website for full Job description

In the ever-changing landscape of youth work, it is vital that young people in Berkshire have access to safe spaces where they can build positive, trusting relationships and develop their talents, skills, and aspirations.

Berkshire Youth has been supporting youth organisations and delivering a range of youth services across Berkshire for over 85 years. This role will expand and enhance Berkshire Youth’s existing work, ensuring a dynamic and responsive youth offer at the Waterside Centre in Newbury.

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities

Are you ready to make a real difference in the lives of young people while having a fun? As a Youth Support Worker at KFCYF, you'll be the guiding star for youth navigating the exciting yet challenging adventure of finding there way in the world ! In this dynamic role, you’ll not only provide support and mentorship but also create engaging programs that spark creativity, build confidence, and foster lasting friendships. Join us in shaping brighter futures and empowering the next generation to thrive!

POST: Healthy Relationships Project Worker  

RESPONSIBLE TO:  Senior Project Worker  

HOURS: 37.5 hours per week between the hours of 9am - 10pm Monday to Sunday, (flexibility is expected to suit the needs of the project and young people)

Once a successful probation period of 3 months is completed the option to opt into our 4 day working week is implemented.

ORGANIZATIONAL AIMS:

1. To initiate, build and maintain purposeful relationships with young people

2. Encourage young people to broaden their horizons to be effective citizens

3. To support young people in their understanding of risk and challenge

4. Support young people to identify and achieve aims so that they may reach their full potential

OUR VALUES:

Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

JOB PURPOSE:

The Healthy Relationship Worker will be responsible for supporting both young people and families around topics relating to relationships and sexual health through delivery of one to one and group work support.

MAIN RESPONSIBILITIES:

• Provide a support service to young people across Cardiff, working in partnership with statutory and voluntary professionals to ensure young people are supported with their sexual health and relationship needs.

• To plan, deliver and evaluate one to one and group activities which support the sexual health and wellbeing of young people in Cardiff, with a particular focus on vulnerable young people and those at risk.

• To have a good understanding of current issues affecting young people with a focus on relationships, teenage pregnancy and risk factors associated with teenage pregnancy

• Support with the admin and coordination of the C-Card scheme.

• Work with local and national partners to support young people to gain access to appropriate information and advice in relation to relationships and sexual health.

• To maintain records and provide reports to funders and senior management as necessary

• Promotion of the service to relevant partners in health, education and social services, to include an active social media presence.

• To maintain accurate records of young people accessing the service and statistical information, to allow effective evaluation for funders.

• To attend various staff group/team meetings both internal and external.

• To attend any identified training as agreed with the line manager.

• To adhere to and comply with all organisational policies and procedures.

• To be able to respect the Christian ethos of the YMCA and uphold its values

• Other duties as thought relevant and appropriate by the Management to ensure the day-today operation of the organisations which includes covering others roles in their absence.

PERSONAL SPECIFICATION Healthy Relationships Worker

Essential

• Driving licence and access to own vehicle
• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

EDUCATION

• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

KNOWLEDGE/EXPERIENCE

• Demonstrable experience in working with young people
• Proven track record of working with young people
• Knowledge and experience in session planning and evaluation
• Knowledge and understanding of All Wales Child Protection Procedures, Health and safety, equal opportunities and Confidentiality
• Understanding and value of equality and diversity in the workplace
• Experience of liaising with external agencies and partnership working
• Knowledge of services available for young people with experience of signposting and referring to relevant agencies

SKILLS

• People focused and non-judgmental attitude
• Organisational skills: Ability to prioritise and manage own workload and time
• Ability to make decisions
• Ability to manage difficult situations and challenging behavior with young people
• Ability to relate to young people from a wide range of backgrounds

ATTITUDE

• Commitment to effective service delivery to young people
• Commitment to good practice standards
• Positive approach to change / innovation
• Able to respect the Christian ethos of the YMCA and uphold its values
• Commitment to co-operative working and able to work autonomously and as part of a team
• Professional approach to confidentiality, boundaries and anti-discriminatory practice
• Reliable / dependable
• Flexible working ability to work weekends and evenings due to the nature of the post

OTHER

• Driver with own transport with business insurance

Desirable

EDUCATION

• Qualification in working with children and young people

KNOWLEDGE/EXPERIENCE

· Knowledge of the C-Card Scheme and/or trained C-Card Assessor

OTHER

• Ability to speak Welsh