Administrator volunteer roles in greenwich, greater london
Re-Vision is a small charity based in Queen’s Park, London, founded in 1988. We run professionally accredited part-time courses for adults to train as Counsellors and Psychotherapists and are looking for Trustees to join our Board.
Who we are
Re-Vision is a registered charity. It is a small, not for profit counselling and psychotherapy training organisation providing outstanding, in-depth training with a soulful perspective. We also offer a low cost community counselling service to enable access to mental health services for those who might otherwise not find this affordable.
The role
We are juggling a number of important strategic imperatives. We have highlighted the need to improve resilience, to look ahead at future plans for our physical environment, to continue to provide an inclusive and rewarding experience for our students, trainers and staff, to maintain and build on the unique soulfulness and richness of our training, and to build our bursary fund to help to increase accessibility to our training.
We are keen to find trustees willing to help us with these challenges. We are particularly keen to involve people with financial or marketing skills, and people who have been involved in facilitating or helping small organisations faced with the challenge of retaining core values during periods of change. This is an exciting period of change for Re-Vision and could be a good time for those with experience in strategic planning or change management to get involved, even if only for a fixed term.
We are currently looking to recruit Trustees with experience in:
- Finance and financial strategies – able to contribute to scrutiny of financial information, understand accounts and budgets.
- Diversity and inclusion policy and implementation
- Marketing and website expertise
- Facilities and property management
- Strategic planning or change management experience would be desirable
You might have previous non-exec or trustee experience, or you might be looking for your first Board/Trustee role, possibly as you think about moving on to paid non-exec roles in the future. Whatever your situation, you will be keen to make an important contribution by supporting a really worthwhile organisation. You will care about understanding our culture and values and enjoy the challenge of helping this organisation continue to thrive.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
We are seeking dedicated innovative thinkers, event superstar planners, and fundraising heroes to join our Events & Fundraising Team at Emerge Worldwide. Our goal is to develop impactful events that generate essential support to protect children and young people from sexual exploitation.
The role will:
- Design and deliver memorable events
- Engage local communities and sponsors
- Promote our mission broadly
- Raise life-changing transformative funds
Your expertise and ideas can help us make an impactful difference to lives.
Join us and contribute to the protection of vulnerable children, young people and women.
What are we looking for?
We’re seeking volunteers with experience in Events - designing, researching, planning, delivery, and Community Engagement. We are also seeking volunteers who have fundraising experience including working around sponsorship.
We are looking for volunteers who have:
● Experience in planning successful events and activities.
● Experience of fundraising in the charity sector is desirable but not essential.
● Reliable, organised with good timekeeping.
● Able to work independently and proactively as well as in a team.
● Clear and confident in communication.
● Excellent working knowledge and comprehension of written English.
What you will gain:
By volunteering with us, you’ll experience the profound impact of helping communities, be part of a movement changing lives across the UK, gain experience in advocacy, and work with a team passionate about protecting children, young people and women against exploitation and trafficking.
Impact of Role
1. Fuelling the Mission
- Every event organised and every pound raised goes directly towards programmes that protect and empower vulnerable children and women.
- Volunteers help generate the funds that allow Emerge Worldwide to deliver training in schools, create resources, and support awareness campaigns.
2. Expanding Reach & Awareness
- Events are not just about money — they also raise the charity’s visibility and influence.
- By helping to plan and run events, volunteers spread the message of exploitation prevention to a wider audience, attracting new supporters and partners.
3. Building Community & Partnerships
- Volunteers help bring people together through fundraising dinners, charity runs, community fairs, and awareness campaigns.
- These events build a sense of shared purpose and create lasting relationships with donors, schools, businesses, and local communities.
4. Creating Memorable Experiences
- With creativity and enthusiasm, volunteers help design fun, inspiring, and impactful events that engage people’s hearts.
- These experiences encourage people to give generously and stay connected to the cause long-term.
5. Sustaining the Charity’s Growth
- By contributing to fundraising targets, volunteers ensure Emerge Worldwide can expand its projects, train more schools, produce more resources, and campaign for systemic change.
- This means their behind-the-scenes efforts translate into life-changing impact for survivors and prevention for those at risk.
We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.
Please note that we will request references, and a DBS check will be required due to the nature of our work.
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Finance Trustee - Join Us in Transforming Children’s Lives!
At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Finance Trustee to help us make this vision a reality and have a lasting impact on children and families across the country.
We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you.
Who We're Looking For:
We are looking to recruit a Finance Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.
As a Finance Trustee, You Will:
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Contribute to setting goals, targets, and overall policy for the organisation
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Share your expertise and networks to support the development and growth of the charity.
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Help ensure compliance with our legal obligations and the organisation’s core purpose.
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Provide oversight of the budget to guarantee School-Home Support’s financial sustainability.
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Ensure measures are in place for safeguarding for the children and families we support and the staff team
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Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts.
What We Offer:
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Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need.
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Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks.
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Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.
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Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us
Expectations:
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Commitment: A commitment of three years to this voluntary role
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Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely.
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Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work.
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External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually.
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Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.
If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you!
To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Respond is seeking a qualified accountant to join the Board of Trustees as honorary Treasurer.
About the Respond Treasurer role
This is an exciting opportunity to volunteer in a vital governance role at Respond: the Treasurer maintains an overview of the charity’s financial affairs, ensuring effective and appropriate financial measures, controls and procedures are in place.
As a member of the Board of Trustees, the Treasurer also supports good governance, helping set the strategic direction of the charity for the years to come.
The role would suit a qualified accountant with some knowledge of charity accounting and the ability to communicate financial information to the wider board in a clear and accessible way.
With a passionate Board of Trustees and a committed staff team, you’ll join an organisation focused on making a real difference to the lives of people with learning disabilities and autistic people who have experienced abuse, violence or trauma.
Please note this is a voluntary role. Any expenses incurred while carrying out the duties of the role will be reimbursed.
About Respond
Respond is a national charity supporting people with learning disabilities and autistic people who have experienced abuse, violence or trauma. Respond offers psychotherapy and advocacy support and provides specialist trauma informed training for services.
Through specialist advocacy and therapeutic support, we support people to navigate complex systems such as criminal justice, social services and housing, and to cope with the impact of trauma, build healthy relationships and move forward with their lives.
If you are a qualified accountant that shared our passion for supporting survivors, we would love to hear from you.
To apply, please submit your CV and a supporting statement outlining your experience and interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
We are looking for support in the 4 following areas - you don't have to tick every box to apply, role names, scope and focus are flexible. If you think you have any of the skills, interests or experience to support us in any of these areas, please feel free to apply!
Social Media Coordinator: Support audience growth and reach - looking for skills/experience such as...
- Experience in social media management and content creation with Canva (or similar design tools)
- Copywriting for Instagram, LinkedIn, TikTok, etc
- Graphic design
- Understanding of maintaining branding and visual identity
- Video media creation and editing
- Designing and executing social media strategy
- Conducting market research
- Measuring, tracking and interpreting analytics
Research Coordinator: Research and writing support & delivery - looking for skills/experience such as...
- Strong writing and editing skills
- Experience in fact-checking and evaluating sources
- Academic research methods/citation
- Interest in tackling misinformation
- Managing project timelines
- Workshop/presentation delivery
- Providing peer support
Production Coordinator: Technical production support - looking for skills/experience such as...
- Website design and management
- Knowledge of WordPress themes, plugins and backend updates
- Coding knowledge (HTML/CSS/JavaScript)
- Provision of general tech support
- Website hosting knowledge
- Podcast editing and production
- Audio and video editing
Growth Coordinator: Organisational growth and strategy support - looking for skills/experience such as...
- Networking and outreach
- Engagement with a range of stakeholders
- Fundraising research and writing
- Measuring and reporting the impact of work
- Maintaining financial records
- Project management
- Writing and maintaining policies or governance documents
Spero is a UK-born, newly formed, youth-led, non-profit global storytelling platform dedicated to sharing diverse perspectives from around the world. We're creating a place for people to look beyond their own borders and to learn and connect with the real lives and experiences of others everywhere.
Our aim is to foster understanding and connection in an increasingly polarised world by sharing authentic stories, building empathy, and encouraging thoughtful dialogue. Part of our mission is to humanise global issues, making them more engaging and accessible - especially for young people who often feel disconnected from traditional news and politics.
We’re looking for motivated people with the passion, time, and curiosity to join our team. These volunteer roles are a chance to gain meaningful experience, contribute to an impactful mission, and grow your skills in a supportive, creative environment.
Spero is entirely volunteer-run, so these positions are unpaid and remote. But in return, you’ll gain hands-on experience in project management, communications, research, teamwork, creative production, and problem solving all while helping us build something that matters.
Application Deadline: Friday 12th September 14:00 BST
All volunteers should have :
● Interest in global issues and diverse perspectives.
● Ability to be proactive, work both independently and collaboratively, and manage time effectively.
What you need to know
- Roles are part-time, flexible, and designed to fit around other elements of your life
- We are asking for a commitment of about 5-8 hours per week for a minimum of 3 months (but hopefully long-term if you enjoy our work)
- Our team meets on Mondays, 7:30–9:00 pm BST (attendance at most meetings is important, so make sure timing works if you’re international).
- Expected start date Monday 29th of September
- As a coordinator you will provide flexible support to your area of work as well as across the organisation. You will get the chance to take on an area or project with direct ownership and responsibilities.
If you’re passionate about global issues, creativity, and working in a dynamic team, we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
This is an exciting opportunity to become involved in a prestigious charity at the forefront of key issues on child protection. Founded in 1955, Children and Families Across Borders (CFAB) helps vulnerable children who are separated from their family overseas.
We are looking for a new trustee, preferably with public affairs and stakeholder management expertise, to help us deliver on our ambitious new strategy.
Background:
CFAB is a unique charity that has the capacity to change the lives of vulnerable children at a time when demand for its services is growing year on year. We are led by a dedicated and committed staff and a Board of Trustees who have built on the organisation’s longstanding record of achievement to position us firmly for the future. With a balanced budget and strong reserves, CFAB can now achieve more by increasing its earned income to deliver direct services, by growing its philanthropic funds to reach more children who find themselves outside the system, and by expanding its training offer to strengthen our role as a sector leader in this specialist field.
What makes CFAB Special:
CFAB is the only charity in the UK with a specially qualified children’s international social work team. We use expertise gathered over 70 years to ensure that vulnerable children are cared for and protected, no matter where they come from. We operate through our International Social Service network to professionally evaluate care options in more than 120 countries – giving children with family overseas the best possible chance of a secure, stable and loving home – and wherever possible reuniting them with family members.
CFAB runs the UK’s only professional, free Advice Line dedicated to international child protection, and provides specialist consultancy to help resolve complex international cases. CFAB also provides training to disseminate learning on how best to manage inter-country social work cases involving children and families. We also advocate for legislation and best practice to meet children’s needs and to ensure families separated by international borders are supported to reunite when this is in the child’s best interests.
Who we are looking for:
If you have an interest in child protection or children’s rights, as well as a background in public affairs or stakeholder management, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.
We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.
To make an application, please submit your CV and a cover letter outlining how you meet the Person Specification requirements. We will be holding interviews on a rolling basis, with a view to appointing someone by October 2025.
Role Description:
A. Public Affairs and Stakeholder Management Trustee Role Description
Role description
The Trustee should:
- provide leadership to the Board in the area of public affairs, policy and stakeholder management. This could include a focus on PR, public affairs, external communications or local government engagement. You do not need to have experience in all areas.
- monitor decisions made at the Board in relation to Public Affairs and Policy work and ensure that they are implemented
- assist in setting the strategy of the organisation and in setting and monitoring performance against targets.
- actively participate as the key member of the sub-committee of the Board
- assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences, including local and national government or supporters
As with all Trustees, this Trustee is also responsible for:
- ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations
- ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects
- ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual
- safeguarding the reputation and values of CFAB
- ensuring the financial stability of CFAB and its effective and efficient administration
- protecting and managing the property of CFAB and ensuring proper investment of funds
- appointing and monitoring the performance of the Chief Executive
- representing CFAB externally
Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.
This includes ensuring Trustees:
- scrutinise Board papers and actively contribute to Board discussion
- participate in relevant committees
- respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives
- remain conscious of any conflicts of loyalty or interest.
- take decisions solely with the best interests of CFAB in mind.
B. Person Specification
The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including:
1. Public Affairs Strategy
- Experience developing and advising on public affairs strategies that influence policy and public service priorities.
- Understanding of how to align public affairs with organisational goals and impact measurement.
2. Policy Understanding
- Strong grasp of local government structures, priorities, and decision-making processes.
- Knowledge of policy areas relevant to the charity’s mission (e.g. safeguarding, family services, children’s welfare).
3. Stakeholder Mapping and Engagement
- Ability to identify, map, and prioritise key stakeholders including local authorities, elected officials, council executives, and public sector partners.
- Strategic thinking around managing and nurturing high-value relationships over time.
4. Local Authority Relations
- Experience working within or alongside local authorities.
- Understanding of commissioning processes, partnership frameworks, and funding mechanisms in local government.
5. Advocacy and Influence
- Experience in shaping public debate, contributing to consultations, or influencing policy outcomes.
- Confidence in representing the charity at public meetings, sector forums, or roundtables.
6. Communication Skills
- Excellent verbal and written communication skills for engaging with senior stakeholders, writing policy briefings, and contributing to thought leadership.
- Ability to distil complex policy issues into accessible messages.
7. Strategic Governance Insight
- Understanding of the role of a trustee in public affairs oversight (e.g. ensuring activity is compliant with charity law).
- Ability to challenge and support the executive team in shaping an ethical and impacƞul engagement strategy.
8. Political Acumen
- Awareness of the political landscape at local and national levels, including the ability to identify risks and opportunities for engagement.
- Insight into how local priorities may shift due to political changes or economic pressures.
9. Crisis and Issues Management
- Experience supporting or advising on responses to public scrutiny, policy changes, or contentious issues involving local authorities.
10. Collaboration and Diplomacy
- Skilled at building consensus across diverse stakeholders.
- Sensitive to the reputational considerations of engaging with public bodies.
11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission
C. Commitment
CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a month.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.




The client requests no contact from agencies or media sales.
Contract/Expected Commitment - 3 years fixed-term
About us
SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open until 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.
In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic group work. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.
Purpose of Role
This is an exciting time to be joining SurvivorsUK, as we look to expand our Board with committed professionals bringing their expertise in the following roles:
- Clinical Trustee
- Fundraising Lead Trustee
- Legal Lead Trustee
- Finance Lead Trustee
The organisation is currently reviewing our strategy and our new Trustees will bring complementary skills to help shape our work and plans for the future. SurvivorsUK is a well respected and financially stable charity delivering high quality, in-demand services to our beneficiaries.
We are looking for experienced people with passion, professionalism and commitment to help ensure we continue to deliver high quality services to those we support.
Main responsibilities of all Trustees include:
- To set and maintain the vision, mission and values.
- To ensure that SurvivorsUK pursues its objectives as defined in its governing document.
- To maintain proper financial control and ensure that SurvivorsUK applies its resources exclusively in pursuance of its objectives.
- To develop strategy and support the operational management of the organisation.
- To ensure that risk is assessed and managed effectively.
- To promote SurvivorsUK and its values, and act in the best interests of the charity.
To see the responsibilities and personal specification for each role, please click the specific job description below for more information:
Clinical Trustee recruitment pack
Fundraising Lead Trustee recruitment pack
Legal Lead Trustee recruitment pack
Finance Lead Trustee recruitment pack
Time Commitment
Usually there are six Board of Trustee meetings and one AGM per year. In addition, Trustees are expected to be part of a Board sub-committee.
Board meetings are generally held in the evening.
Trustees are also expected to attend occasional training and public or private events, e.g. supporter/fundraising events, strategic away days etc.
How to apply
To express an interest in the role and to be considered, please select your preferred application pack and submit the following:
- An up-to-date CV.
- A supporting statement that addresses the person specification in the recruitment pack and outlines your motivation for applying.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
Our vision is a society that acknowledges, supports, and advocates for men and non-binary people who have been affected by rape or sexual abuse
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a grassroots charity that supports families of neurodivergent children and children affected by trauma. We offer fully funded staycations and nature-based respite breaks for families and parent carers who are often at breaking point.
We’re a small, warm team not a large wealthy organisation and we care deeply about what we do. There are no airs and graces here, just real people doing our best to help families who need a break. Right now, we need someone with the skills and experience to help us bring in more funding to meet the growing need.
We’re looking for someone experienced and independent.
This is not a start out training opportunity. You’ll be working alongside an existing bid writer and need to come in ready to get stuck in with little to no guidance, it will test your resiliance and give you some amazing challenges. We’re looking for someone who knows how to write strong, successful bids and is comfortable finding opportunities, matching them to our projects, and managing the process from start to finish, we are giving you alot of exciting responsibility so if you wish to progress and move to the next step and meet some personal goals this is for you.
What are we looking for?
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Solid experience writing successful funding bids, ideally in the charity or non-profit sector
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Someone self-motivated, confident, and able to work without close supervision
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A clear communicator who can work independently and enjoy networking.
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Someone who genuinely cares about the work we do and wants to help us keep doing it
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Meet funding dealines and reporting deadlines
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Help along with our team to maintain the funding database and outcomes
What difference will you make?
By securing funding through successful bids, you will be supporting Barefoot and Free towards building a more sustainable and resilient organisation. Your input will be instrumental in establishing long-term sustainability, ensuring that our vulnerable families are supported over time. Families are often stretched to the limit with carer roles, supporting vulnerable children and young people without breaks or respite, by securing suitable funding you will be supporting them and the long-term sustainability of the organisation's efforts with the ultimate goal of profoundly improving the quality of life for our families.
We rely entirely on grants and donations. Every successful bid helps keep the doors open for families who often have nowhere else to turn.
Perks of volunteering with us:
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Flexibility to work around your life, take the lead on bids from start to finish
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Join a genuinely warm, down-to-earth team where your input is truly valued and felt
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Be part of something that directly supports struggling families in a very real way
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A rewarding role where your skills will have a direct and lasting impact
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Achieve some personal goals and a chance to build your portfolio with meaningful, purpose-driven work
If you’re looking to be part of something real, something with heart, and you’ve got the experience to make a difference, we’d love to hear from you today.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Fully flexible / Remote – open to applicants anywhere in the UK
Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.
About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.
We are currently recruiting our initial board of trustees to help launch and register the charity.
Role Overview
We are seeking a Chair / Trustee to lead our board, provide strategic direction, and ensure effective governance. The Chair will guide the charity through registration and early operations while supporting the delivery of its mission.
Key Responsibilities
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Lead the trustee board and ensure effective governance
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Chair board meetings and oversee decision-making
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Support trustee recruitment, induction, and development
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Act as a primary contact for stakeholders and regulators
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Oversee compliance with charity law and CIO regulations
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Assist with reporting to the Charity Commission
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Help guide the charity through its registration and initial set-up
Person Specification & Requirements
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Strong leadership, organisational, and strategic skills
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Familiarity with charity governance and trustee responsibilities (training can be provided)
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Commitment to the mission and values of Unseen Expeditions and its partnered charities
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Ability to work collaboratively with a small, remote trustee team
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Comfortable working remotely and communicating online with a UK-wide board
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UK-based (required for legal trustee responsibilities)
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2–6 hours per month commitment (more during start-up if possible)
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Basic tools for communication (email, phone, video calls)
What You’ll Gain
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Opportunity to shape and govern a new, high-profile charity from launch
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Hands-on experience in charity leadership and governance
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Contribution to awareness-raising and adventure-led impact projects
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Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects
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Flexible, fully remote role within a passionate, purpose-driven team
To inspire communities, raise awareness for mental health, and support mission-led charities through adventure, storytelling, and charitable impact.
Luminary provides training, employment and community to some of the most disadvantaged women in London. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’ - a term that recognises that many women experience multiple forms of social and economic disadvantage which interlink, intersect and
drive a cycle of deprivation. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage, once and for all.
OVERVIEW
The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. For Luminary Limited, the trustees oversee and support the operations of the charity, our Employability Support Programme, 1-to-1 holistic support, Mentor Scheme & next steps Progression Support Programme.
We work in collaboration with, but independently of, the Board of Directors of the business, Luminary Bakery Limited, who oversee the governance of the bakery, café business and commercial operations.
**Please note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010**
How we achieve our Mission
We use baking as a tool to guide women towards employability and independence. Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques, working as a team, and resilience. Women gain valuable work experience through our sister organisation, Luminary
Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps. However, our programme goes far beyond job skills. We offer access to highly-trained counsellors and each woman is supported by a dedicated Progression Support Worker to help her navigate the broader challenges she will face including housing and debt.
THE ROLE OF LUMINARY LIMITED’S BOARD OF TRUSTEES
At its simplest, the role of the Trustee Board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Luminary Limited. The Trustee Board must always act in the best interests of Luminary Limited, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for
whom they have responsibility. The Trustee Board must act as a group and not as individuals.
DUTIES OF A TRUSTEE BOARD MEMBER
The duties of a Trustee Board member are to:
Ensure that Luminary Limited complies with its Articles of Association, charity law, company law and any other relevant legislation or regulations.
Ensure that Luminary Limited pursues its objects as defined in its governing document.
Ensure Luminary Limited pursues its objects as defined in its governing document.
Ensure Luminary Limited applies its resources exclusively in pursuance of its objects.
Contribute actively to the Trustee Board by giving firm strategic direction to Luminary Limited, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
Safeguard the good name and values of Luminary Limited.
Ensure the financial stability of Luminary Limited by opening up its network.
Stay up to date with matters of charity law and issues affecting Luminary.
In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions, and to support Luminary Limited staff when necessary. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has insight, experience or expertise.
DIVERSITY IN LUMINARY LIMITED’S BOARD OF TRUSTEES
We are committed to building a diverse team and seek to be representative of those we are supporting, so we would especially like to hear from applicants from a wide range of backgrounds, including the global majority. We also recognise the importance of lived experience in all roles within our organisation, and therefore welcome applications from
those with lived experience of disadvantage or gender-based violence.
Diversity brings together the rich mix of qualities that make a healthy and effective board, and therefore allows us to work to the best of our ability for Luminary Limited. Luminary Ltd and Luminary Bakery were originally established and founded as part of the Christian church community and were inspired by their faith to create opportunities for women who experienced disadvantage. Luminary supports applicants of all or no faiths and continues to be respectful of all faiths and beliefs, offering an inclusive space for everyone.
MINIMUM TIME COMMITMENT OF BEING A LUMINARY TRUSTEE
Trustees are expected to attend all board meetings which are held four times a year on weekday evenings, with some shorter meetings in between as necessary. The meetings last approximately two hours and are usually in Camden, London (physical attendance is preferred, but flexibility can be given in certain circumstances). Trustees are also expected to
attend the yearly Graduation Ceremony and 1-2 other social events, including Luminary staff gatherings.
In addition, each Trustee must:
Be committed to the mission of Luminary Limited.
Be able to commit for a minimum of three years on the Board.
Be willing to meet the minimum time requirement.
Have integrity and independent judgement.
Be able to think creatively and speak their mind.
Have an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
Be able to work effectively as a member of a team and take decisions for the good of Luminary Limited.
Trustees:
May be asked to join a board sub-committee, which would meet in between board
meetings.
Are expected to attend some training sessions.
Review policies and other documentation relating to charity governance.
Are invited to attend trainee graduations and other social events.
Can claim out-of-pocket expenses incurred in travelling to meetings.
PERSON SPECIFICATION
Following an audit of the current skills & expertise on the board, Luminary are seeking five new Trustees with experience in the following areas:
Legal experience and current practice, primarily in employment and charity law, to be able to guide the Board and CEO on legal matters informally and liaise with Luminary’s lawyers on an ad-hoc basis to provide support as needed.
Experience in policy work and advocacy on violence against women and girls and/or related social justice issues.
Experience of charity governance, including growing and scaling up a charity.
Building and drawing on a fundraising network or fundraising experience to secure further investment support.
Safeguarding expertise and experience to be able to support the Board and staff in ensuring appropriate safeguarding measures are in place.
Personal Attributes
Able to work collaboratively with colleagues, stakeholders and beneficiaries
Be passionate about Luminary’s purpose and vision for growth, and commitment to the organisation
Be an effective communicator
Be a strategic thinker
Able to act decisively and be responsive
Be willing to use connections to promote and advance the work of Luminary Limited
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mothers’ Union (MU) is a women-led, volunteer movement founded in 1876, with a membership of some 4 million worldwide. It is a movement based on Christian fellowship, with members driven to express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
We are a federated international movement with the central Charity, Mothers’ Union, registered and operating in England, sitting at the centre of the global movement. We connect and support the global movement to achieve its aims and objects and thus transform the lives of women and families around the world.
The Central Charity is governed by an international Board of Trustees, made up of elected leaders from within the global movement and also appointed external experts to fill identified skills gaps.
The Trustees collectively are responsible to the global membership for ensuring that the Central Charity achieves its core purposes. This is achieved through overseeing the management and administration of operations and ensuring that the charity has a clear strategy and that operations and goals are in line with that vision.
The Worldwide Board comprises:
- Worldwide President (elected)
- 11 Zonal Trustees (elected)
- Up to four appointed trustees, with expertise to complement the skills and experience of the elected Board members.
All Board members have voting rights.
Zones: The list of Provinces as allocated to Zones is given in the detailed role specification. Elections are held every 3 years, and the current Board took up office in 2025. The appointed trustees are also appointed for up to 2 terms of 3 years each. However, these do not need to be co-terminus with the elected trustees.
This is un UNPAID position
General Responsibilities of All Trustees:
- To participate actively in Board discussion, to ensure that the Board takes appropriate steps to determine the organisation’s vision and mission, by engaging in strategic planning and tracking progress towards achievement of strategic goals.
- To approve and monitor the organisation’s operational plans and budgets.
- To safeguard the assets and resources of the charity and provide effective financial, risk and operational oversight, by the proper consideration of management accounts, external audits, risk reviews, policies and internal procedures and controls.
- To ensure organisational compliance with all statutory duties and sector best practice.
- To ensure adequate financial resources are available to carry out the work of the whole organisation by consideration and approval of subscription levels and alternative income streams worldwide.
- To enhance the organisation’s public image by participating in activities that promote a positive image of Mothers’ Union, recognising that we need to challenge stereotypes rather than contribute to their perpetuation.
Particular Focus for the Trustee with expertise in Finance:
The elected Board members conducted a skills audit and determined that they do not have strong backgrounds in finance and resources management. The role of the Finance trustee would be to ensure that the appropriate level of support and challenge is given by the Board to management to discharge their duties effectively, be a critical friend to the Director of Finance and Services and be an active member of the Audit and Risk Committee.
They will be asked to provide a particular focus on ensuring that key strategic initiatives, including the ongoing development of IT systems, the potential future sale of the building, Mary Sumner House, and the implementation of the fundraising strategy are executed in line with agreed parameters
All trustees are asked to:
- have an active commitment to Christian faith;
- be committed to the aim and objects of Mothers’ Union;
- be confident with virtual communication and have an ability to access an appropriate device and the internet easily;
- be able to travel internationally if required;
- be in a good state of health, mental and physical, to enable them to discharge their duties fully and well.
- devote the time required to this critical role
A strong Candidate for Finance Trustee would have many of the following attributes, skills and experience:
- CCAB Qualified finance professional (or QBE)
- Experience of operating at Board level and of the charity sector
- An understanding of membership organisations
- Experience of Audit and Risk Committees and engaging with external advisors
- Experience of risk management
- Experience of project evaluation and funding
- Experience of change management
- Basic knowledge of Charity SORP and GDPR requirements
- IT competent
- Proven ability to communicate finance information clearly to non-finance professionals
- An understanding of the governance responsibilities and accountabilities of a Board member of a major international Charity
Additional Information:
What is the time commitment in a three-year period?
In a three-year term of office, Trustees are expected to attend three residential Trustee meetings (one per year) each lasting around 5 days, generally in the UK. We recognise that this may be challenging for professionals, so attendance for at least one day of the week would be acceptable. In addition, at least a further 3 virtual formal meetings a year, each comprising roughly 2 hours starting at 12.00 UK time. The Board may also choose to meet informally on a number of further occasions for fellowship or capability development, virtually, by mutual agreement – it is recognised that this may not be feasible for an active professional.
Written material is circulated to Trustees prior to each meeting. Trustees are expected to read and study the material before the meeting and any follow up material after the meeting.
The specialist trustee for finance will additionally prepare for and attend the quarterly Audit and Risk meetings which take place on Zoom, each lasting 2-3 hours
The specialist trustee may be asked to be available to the Director of Finance and Resources as a sounding board, and to provide input on a time-limited basis to strategic projects
Who will this Trustee work with/relate to in the role?
1. Worldwide President, Chief Executive, fellow Trustees and Leadership Team members
2. Mothers’ Union members from around the world.
3. Finance team
Work Location
This role can be performed fully remotely most of the time.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The deadline for applications is 17 September 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.