Adult social care project manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Ref 7158
Closing Date: 28 September 2025
We are seeking a highly experienced Senior Impact & Evaluation Adviser to join our UK Impact team and lead on developing the best practice design, and ethical oversight of the research, evaluation and learning initiatives we undertake across the UK. This is a senior, strategic role for someone with deep expertise in both qualitative and quantitative research methods, participatory approaches, and complex systems evaluation. You will provide expert guidance to colleagues across the organisation, ensuring all research is ethically robust, evidence-informed, and used to drive meaningful change for children and families in the UK.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
This part of the organisation influences debates, opinion, and policies in favour of children's rights. We use powerful evidence and thought leadership to build advocacy strategies that ensure governments know about the problems we have identified and the solutions. We work with children, families, campaigners, and partners across many organisations to secure change. We create and disseminate engaging media content about children's lives to shape debates, put pressure on decisionmakers and build public support.
The Senior Impact & Evaluation Adviser is based in our UK Impact (UKI) department. The department is responsible for driving the delivery of the UK Impact goal in our strategy. Our vision is to make sure families in the UK have the money, services, and power to end child poverty. It's our mission to help build communities of people who care about children, listen to what's important to them and work together to make things better.
About the Role
The Senior Impact & Evaluation Adviser will provide expert advice on impact, evaluation, and evidence strategies to impact and learning colleagues in UK country teams (who will lead on individual project design, implementation, data collection and analysis). They will support and provide capacity building for colleagues to embed high-quality design, impact measurement, and evaluation into major new initiatives; and lead UKI's approach to ethical research.
We are looking for someone with extensive experience applying a range of qualitative and quantitative methods in social change research. This includes experience in at least one of the following: participatory research (ideally with adults and children), place-based and/or systems change evaluation, and research that explores public attitudes. Ethical rigor is at the heart of what we do, and you will lead our approach to research ethics, ensuring all work meets the highest professional and ethical standards.
In this role, you will:
• Provide expert advice to impact, evaluation, and learning colleagues in country teams on impact frameworks, evidence strategies, evaluation methods, and data strategies – for both place-based work and advocacy strategies
• Ensure that expert advice on impact and evidence strategies balances the need for rigour and pragmatism; reflects the priorities of our impact strategies; and responds appropriately to funder priorities
• Support colleagues with the implementation of impact and evidence strategies, helping colleagues in country teams to overcome challenges with data collection and analysis where needed
• Support colleagues with commissioning external support for evidence and learning, for example, by drawing on external professional networks; and advising on specifications
• Support fundraising by advising senior colleagues on project design, impact measurement, and evaluation approaches for major new initiatives
• Lead work with a range of colleagues to identify and respond to professional development needs and opportunities around impact measurement and evaluation
• Explore opportunities for shared learning and practice improvement across impact, evaluation, and learning with SCUK colleagues and partners, such as by convening internal or external networks / communities of practice
• Oversee the current UKI approach to research ethics and associated processes, including leading on immediate improvements; and contribute to the further development of ethical approaches to our work
• Build and maintain excellent external networks in relevant fields; and stay up-to-date with the latest literature and debates on impact, evaluation, and evidence strategies in complex social change
We are looking for someone with the following experience, competencies, and skills:
• Significant experience of designing and implementing evaluation or research strategies to support social change in complex systems
• Extensive experience applying a range of qualitative and quantitative methods in evaluation, impact measurement, and evidence generation
• Experience in participatory research with adults and children, place-based and/or systems change evaluation, and ideally public attitudes research
• In-depth knowledge of research and evaluation ethics, including ethics review processes
• Proven ability to coach and advise others in an empowering way that builds the skills and expertise of colleagues
• Proven ability to communicate and build support for the purpose and execution of different impact, evaluation, and evidence approaches to non-specialists
• Strong collaboration skills, with the ability to understand the needs of others and offer pragmatic solutions
• Ability to work across multiple projects and teams at the same time; prioritise own time well to meet agreed objectives; and set clear boundaries for own workload
• Ability to travel around the UK and Ireland to meet colleagues, partners, and families, with sufficient notice – around 4-6 times a year
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Practitioner - Bracknell
Location: The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £23,613 per year (FTE)
Contract: Fixed term until 31st March 2026
Are you looking for a role where every day is different, every child is celebrated, and your impact is immediate?
Join us as a Senior Practitioner and help create joyful, inclusive play opportunities for disabled children and young people. You’ll lead with creativity, support families with compassion, and inspire a team that’s passionate about making a difference.
Senior Practitioner – Supporting Disabled Children, Young People & Families
Make play possible. Make inclusion real. Make a difference.
We’re looking for a Senior Practitioner who is passionate about empowering disabled children, young people, and their families. This isn’t just a role—it’s a chance to lead, inspire, and create joyful experiences that build confidence, connection, and belonging.
What makes this role exciting?
- Impact with purpose: You’ll directly shape services that bring fun, freedom, and opportunity to children and young people.
- Leadership with heart: From mentoring staff to leading sessions, you’ll grow your leadership skills while making a visible difference.
- Creativity every day: Plan, deliver, and adapt activities that spark imagination and celebrate every child’s unique abilities.
- Collaboration that counts: Work hand-in-hand with families, schools, health and social care professionals, and community partners.
What you’ll be doing
- Designing and leading inclusive play and social activities where children’s voices guide the fun.
- Providing dedicated 1:1 support for children with multiple and complex needs.
- Mentoring and supporting play staff and volunteers to deliver their best.
- Taking the lead on outings and external visits, making new adventures possible.
- Acting as site manager when needed, ensuring everything runs smoothly and safely.
- Keeping records and plans up to date, making sure families are involved every step of the way.
What we’re looking for
- Proven experience working with disabled children, young people, and families.
- A track record of planning and delivering engaging group activities.
- Strong communication skills that adapt to children, parents, carers, and professionals alike.
- Confidence to work independently, problem solve, and use your initiative.
- Knowledge of safeguarding, equal opportunities, and the real-life challenges families may face.
- A minimum of GCSEs/NVQ Level 2 (or equivalent).
Why you’ll love it here
You’ll join a supportive, passionate team where your ideas matter and your work changes lives. We’ll invest in your training and development, celebrate your successes, and give you the freedom to shape services that truly put children and families first.
Why Join Kids?
We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:
The Good Stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts by taking up membership of a perks discount site
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
Safeguarding & Commitment
We are fully committed to safeguarding and promoting the welfare of children and young people. You’ll be trained and supported to uphold the highest standards of safety, care, and inclusion.
Ready to step into a role where every day is different, every child is valued, and your impact is immediate? Apply today and help us create playful, positive experiences that last a lifetime.
Please note that we may close the vacancy early if we receive a high volume of applications
The client requests no contact from agencies or media sales.
Department: Education and Employability
Reports to: Head of Social Education and Health
Responsible for: 2x coordinators and casual youth workers
Salary: £38,000 - £43,000 (dependent on experience)
Contract: 12 Month - Fixed Term Contract (Maternity Cover) - Starting November 2025
Closing Date: 22nd September
Interviews: W/C 29th September
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.
General Trust Accountabilities
- To ensure compliance with all relevant policies, including health and safety and safeguarding policies
- To ensure compliance with all relevant legal, regulatory, ethical and social requirement
- To ensure compliance with the Trust’s Code of Conduct.
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
- To keep confidential any information gained regarding the Trust and its personnel
- To maintain a flexible approach to work at all times
Main Purpose of Job
The Youth and Employability Senior Manager will oversee the successful delivery, development, and sustainability of the youth and employability department. Ensuring activities and programmes are impactful, high quality and accessible. You will ensure that all activity is delivered to a high operational standard and that it is aligned with the organisation’s values, and meets the needs of the young people involved.
Managing a dynamic team, the Youth and Employability Senior Manager, will have a strong background in either youth work and/or education and skills. They will champion young people in all they do, upholding a culture of reflective practice and youth voice across programme design.
The Senior Manager for Youth and Employability will build and maintain strong relationships with stakeholders and partners at all levels. You will ensure programmes meet their KPIs and are delivered to budget, whilst sourcing new funding for future programmes. They will track outcomes and impact through effective monitoring and evaluation and produce reports both internally and for funders.
A detailed Job description can be found in the company website
Key Internal Relationships
- Head of Social, Education and Health
- Head of Safeguarding
- Head of Fundraising and Partnerships
- Senior Managers
- Youth and Employability Coordinators
Key External Relationships
- Funders, Partners and charities (Kick it out, Worley)
- Schools, Colleges and Universities
- Brentford Football Club
- Hounslow and Ealing Local Authority
- Local and National Department for Work and Pensions stakeholders
- Premier League Charitable fund (PLCF)
The Selection Criteria Essential
- Degree, professional qualification or experience in a relevant field (Youth work, Education, Social Sciences).
- An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
- Experience in managing multifaceted programmes to support young people to develop skills and/or into work.
- Experience of, or a strong understanding of, how to support young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
- Proven experience of effective stakeholder management and working in partnership with local businesses/ professional partners, schools, colleges, and universities.
- Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to develop new skills.
- Experience of leadership, managing teams and a department.
- Proven track record in planning and project management.
- Strong understanding and knowledge of youth engagement and operational standards in youth settings. Including budget management, risk assessments, session planning and safeguarding.
- Excellent communication skills including written, verbal and interpersonal skills.
- IT literate with particular emphasis on Microsoft and CRM packages
- Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection.
- Willingness to regularly travel within the allocated work areas to fulfil programme outcomes. Able to work flexible hours in line with programme delivery.
Desirable:
- A relevant postgraduate qualification or alternative professional qualification.
- Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs).
- Experience of co-designing services with young people.
- Experience of securing funding and grant writing.
Personal Qualities:
- A champion for young people with a passion for creating opportunities.
- Flexible and adaptable.
- Creative problem solver.
- A natural leader with an interest in developing others and teams.
- Strong interpersonal skills and the ability to build relationships and influence a diverse network of stakeholders.
- Organised and work with good attention to detail.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
This role is a Regulated Activity role - please complete the Declaration of Offences Form
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.
About you
The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
Our Culture, Values and Benefits:
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people.
Closing date: Tuesday 30 September 2025
Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)
For more information about us visit our website.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a full-time Social Prescriber / Link Worker
£29,566 pa (for 37.5 hours per week)
Fixed-term until March 2025-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. Your main role will be to:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders
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Able to analyse data and create engaging reports
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Use your housing expertise to support the growth and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional housing leader who brings experience of supporting organisational growth and excellence in social housing.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, more than doubled our staff numbers to 750 and increased our social housing units from 350 to nearly 800.
This is a new role that we have created to provide leadership to our supported housing (including YP OFSTED regulated housing) services. As our lead professional for housing and member of the Extended Executive Leadership Team, this role will be responsible for developing a housing vision and strategy aligned to the wider organisational strategy. This will ensure quality across all our housing sites and the overall scope of service delivery aligns and exceeds the expectations of our internal and external stakeholders.
With planned growth to 1000 units in the next two years plus preparing to be a Large Registered Provider this role will ensure processes, structures, systems and resourcing meet regulatory requirements and are consistently and innovatively delivering best value, sustainability and positive impact.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 13th October.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Senior Personal Safety Assessor
Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week
Tuesday – Friday 9am – 5pm (to be agreed with successful candidate)
Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.
Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.
Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.
If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
- · Excellent communication and listening skills
- · Organised with ability to manage a caseload
- · Ability to accurately record and store information
- · A cheerful, friendly and outgoing personality
Closing date for applications: Wednesday 15th October 2025
Interview Dates: Wednesday 22nd October 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Senior Team Healthcare Assistant
Permanent Contract
Location: Harrogate Based
Hours: 37.5 hours per week (24 hours shift pattern, 5 over 7 including nights and weekends)
£31,461.18 per annum FTE (45% of hours need to be in unsocial hours)
Brand: Saint Michael’s Hospice
Closing Date: 12th October 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate within two weeks of closing date
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.
About the role
As a Senior Team HCA, you’ll be at the heart of our mission to deliver compassionate, high-quality, patient-centred hospice care. You’ll provide holistic, evidence-based support to individuals with life-limiting illnesses, ensuring patients and families receive both emotional and practical care during life’s most vulnerable moments. Acting as a shift leader, you’ll guide and mentor Healthcare staff, allocating tasks, ensuring care plans are delivered, and inspiring your team to provide the very best standards of care.
This role is about more than daily care, you’ll actively contribute to service development, innovation and governance, supporting audits, policy reviews and improvement projects that shape the future of our services. You’ll play a vital role in staff development too, helping to train, nurture and retain a motivated, skilled workforce committed to delivering excellence.
To thrive, you’ll bring at least three years’ experience in a specialist care setting, ideally with two years leading end-of-life care. Compassionate, resilient and highly organised, you’ll be confident in clinical practice while skilled in leadership, mentoring and decision-making. With strong communication skills, IT proficiency and a sound understanding of safeguarding, infection control and multidisciplinary teamwork, you’ll be a role model for best practice. Above all, you’ll embody our hospice values, compassion, dignity, inclusivity and professionalism and act as a positive ambassador for hospice care within the community.
How we look after you
- We put people first in all that we do, which includes our own team
- Wellbeing and resilience support with a dedicated team by your side
- Flexible and hybrid working for many roles
- A supportive and caring environment
- Opportunities to grow, develop and progress, with culture of lifelong learning
How to apply:
- Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.
- Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role.
- Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.
- We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.
- Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values
- We put the people who use our services at the heart of everything we do
- We are caring and compassionate
- We are personal and supportive in our approach
- We engage positively
- We are responsive
- We are driven to do better
- We are fair
- We are professional
- We work collaboratively
- We are accountable
Living out our values
- Our behaviour framework puts our values in the context of our everyday work. See what this includes at
- We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
- We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website:
· If you require any support or adjustments to be able to apply for this role, please let us know by emailing
· We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via to discuss other opportunities across our family of services.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement


Do you want to make a meaningful difference in local communities?
We are looking for a Community Support Coordinator to lead and develop our Community Support Volunteer service. You will ensure support for people living with and affected by MND is accessible, safe and inclusive. You will build strong partnerships with health and social care professionals, recruit, manage and guide volunteers, and help ensure individuals have choice and control in the support they receive.
This is an excellent opportunity for someone with experience in managing and co-ordinating volunteers, strong communication skills, and the ability to work collaboratively across a range of stakeholders. The Community Support Coordinator will play a key role in strengthening local services and supporting volunteers to feel valued and effective in their roles.
Key Responsibilities:
- Lead and support a team of Community Support Volunteers, ensuring services are safe, inclusive and meet local needs
- Provide guidance to volunteers on complex care and support issues, including signposting to other services
- Respond promptly to enquiries and referrals, offering information and facilitating access to support and resources
- Build and maintain effective relationships with health and social care professionals and local partners
- Support branches and groups to plan and deliver activities that respond to local needs
- Recruit, induct and develop volunteers, ensuring they are well supported and connected
- Enable effective communication and collaboration between volunteers, staff and partners
- Contribute to service development, sharing feedback and identifying opportunities for improvement
About You:
- Experience leading or co-ordinating groups of volunteers
- Strong communication skills, with the ability to present and influence effectively
- Ability to assess and respond to support needs through a person-centred approach
- Understanding of care and support services across statutory, private or voluntary sectors, and the role of volunteers
- Experience of working with people at risk of harm, and an understanding of safeguarding responsibilities
- Ability to build networks and maintain positive working relationships with a wide range of stakeholders
- Commitment to equality, diversity and inclusive practice
- Confident in prioritising, planning and making decisions independently
- Willingness to work flexibly, including some evenings and weekends
- A full driving licence
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and information about working for the MND Association is available in the candidate pack.
Salary: £37,300 per annum (FTE) £30,243 pro rata
Hours: 30 hours per week
Contract: 12-month Fixed Term Contract
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role is home-based with travel expectations across the designated region: Northern Ireland. This role will also include occasional travel to Northampton as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Well Grounded
Well Grounded runs a series of specialty coffee training academies across the country, which connects people looking for work with sustainable careers in the coffee industry. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.
This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You will be highly organised, with strong attention to detail, and the sort of person who gains satisfaction from juggling multiple priorities and staying on top of administrative tasks. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.
About The Role
As the Progressions Officer you will work closely with the Regional Programme Lead in the Leeds area, taking care of programme related administration, delivery of training, and supporting the progression of individuals from recruitment through to employment. You will assist with 1-2-1 mentorship and employability training, ensuring trainees are supported and nurtured through training. You will support the Programme Lead to engage and recruit trainees onto our programmes working in partnership with the local community, and in ensuring trainees successfully complete their work placements. You will support wider organisational tasks such as communicating with trainees, ensuring monitoring forms are completed and keeping our internal systems up to date with trainee information. Safeguarding, monitoring and reporting are essential to this role.
We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals, using your emotional resilience to support potentially vulnerable adults on a regular basis.
Key tasks
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To support with employability training and mentorship of trainees (including CV coaching and interview preparation)
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To efficiently and professionally manage inbound enquiries and communicate effectively with Well Grounded trainees and colleagues
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To complete all required data capture and input for funding and internal learner management, including use of the Aptem learning platform
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To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required
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To support the recruitment of trainees on to our various coffee training programmes through a range of means, including attending recruitment events, conducting calls, and running assessment days
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To ensure trainees are supported on and through programmes
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To support the programme coordination of regional training programmes
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To lead on project administration tasks working closely with the Programme Lead
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To lead on administrative tasks such as mailing lists, Eventbrite invitations and other ad-hoc tasks as required
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To lead on the promotion of Well Grounded to potential trainees and clients
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To be an Ambassador for Well Grounded, attending recruitment and partner-related events
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To attend staff meetings to ensure all staff are kept up to date
-
There is lots of scope for the candidate to grow in the organisation and take on more responsibilities. We want to support you to thrive.
Perks
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Free coffee!
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Scope to take real ownership in a fast-growing socialenterprise
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Strong commitment to professional development with a dedicated training budget
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Annual performance and pay progression reviews every 6 months
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Up to 3% pension contribution
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25 days annual leave plus 8 bank holidays, 3 days between Christmas and New Year [Pro-rata]
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Employee Assistance Programme offering free counselling
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Work phone and laptop
Job Specification
Essential
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Completing administrative tasks, including the use of excel and word or alternatives.
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Experience of delivering training, coaching, mentoring, or teaching to groups
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Managing or co-ordinating projects or events (personally, study, or work)
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Experience of working and communicating with a wide range of people (study, work, personally)
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Advancedwrittenandverbalcommunicationskills
Approach
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An ability to work collaboratively, taking and incorporating feedback
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A commitment to social impact and a belief in supporting everyone to reach their full potential
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Excellent communication skills and an ability to communicate with a range of people from different backgrounds
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An ability to organise and be self-motivated
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A calm approach to problems and an ability to use initiative to find
solutions
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An interest or knowledge of coffee
Desirable:
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Experience of working in the charity/third sector, OR with young people, OR in employability programmes/provision
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At least a GCSE level literacy and numeracy or equivalent
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Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.
The client requests no contact from agencies or media sales.
Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)
About the Organisation
We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.
After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.
We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.
Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.
About the Role
Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area
In this role you will:
- Provide 1-to-1 advice and advocacy and group sessions in community setting
- Deliver information sessions or workshops to help families navigate support services.
- Offer tailored signposting to local, educational, health and social care resources.
- Develop strong relationships with professionals at all levels and advocate effectively when challenges arise
You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.
We are Looking for someone who:
- Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
- Has a knowledge and understanding of at least two of the following areas:
- Adult/children social care
- Special Education Needs and the Children and Families Act
- Health (including mental health services, Continuing Health Care)
- Housing
- Youth services
- Understands the challenges faced by families of children with disabilities/ SEND.
- Can build trust with diverse communities and communicate clearly and empathetically.
- Is confident delivering group sessions or workshops
- Can maintain accurate case records and work with safeguarding procedures.
What We Offer:
- A supportive, flexible working environment
- Regular supervision and training opportunities
- The chance to make a real difference in people’s lives.
Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
Age Co is a wholly owned trading arm of Age UK. We work with expert providers to offer products and services for the over 50s.
Age Co are offering a 12-month fixed-term opportunity for a Senior Marketing Executive to implement and deliver the insurance marketing plans to improve engagement, lead generation and overall insurance sales.
With responsibility for offline channel marketing activities, you will work alongside the insurance marketing team to ensure integrated activities for home, car and travel insurance.
This opportunity would best suit someone who has had exposure to a variety of marketing channels, including press, press inserts, direct mail, email, and campaign landing pages
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work both from home and from our central London office near Tower Hill, as required (1-2 days per week). Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Last day for applications Tuesday 23rd September 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Proven experience in managing complex data led acquisition marketing specifically across email and direct mail. A
- Experience in financial services (or similar) marketing, and preferably insurance marketing. A
- Demonstrable experience within a cross section of marketing channels across offline and data driven channels including press, press inserts, email and direct mail. A, I
- Has managed multi-channel marketing campaigns from start to finish. A, I
- Experience in managing performance of marketing and making optimisations that drive acquisition. I
- Experience in managing budgets, raising POs, calculating cost per acquisition and making optimisations based on agreed KPIs. I, T, P
- Can demonstrate an understanding of media planning and evaluation. I, T, P
Skills and Knowledge
- Expert in Excel and data analytics. A
- Proficient in project/work management tools. A
- Has experience of email delivery platforms - both building and sending. A
- Excellent written and oral communication skills. P
- Understanding of marketing KPIs. I
- Commercial awareness. I
Personal attributes
- Delivers on time and is meticulous in planning. I
- Great team player. I
- Willingness to learn and take on new projects. I
- Obsessed with performance analytics, new insights and opportunities. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of audience segmentation and tailored messaging, in email and direct mail. I
- Experience working with a range of partners and specialists, both internal and external. I
- Experience of operating in project team. I
- Experience managing external agencies. I
Skills and Knowledge
- Able to simplify the complex. I
- Able to manage content within CMS (or equivalent) systems. I
Personal attributes
- Can build effective relationships. I
- Shows enthusiasm for a range of topics. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Hammersmith and Fulham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead's Hammersmith & Fulham Mental Health Service is a Mental Health supported accommodation which is a pathway service for people to work towards their independence. There are 3 buildings in the cluster, all of them are lone-working.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
Support Workers in the service work across all 3 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.
The shift schedule covers Monday to Sunday, working five days each week on a rolling rota that combines weekdays and weekends. Over a five-week period, there are two complete weekends off.
What you'll bring:
Essential:
NVQ Level 2/3 or transferable skills in customer centred roles
Desirable:
Experience working in mental health sector
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
ABOUT THE ROLE
This is a key support role in a small, values-driven charity. While most people know TRAIN for its youth work, the smooth running of our organisation depends on good systems, clear admin and reliable behind-the-scenes support. That’s what this role is about.
As Charity Support Officer, you’ll take care of the day-to-day admin that keeps us organised, while also supporting projects and events that help TRAIN grow. Some responsibilities are regular — such as finance processing, HR and volunteer onboarding, responding to enquiries and keeping records accurate. Others will vary week to week, from preparing a funder report to liaising with contractors on a website update or helping coordinate the Didcot Youth Festival.
We’re looking for someone who is organised, adaptable and comfortable juggling different tasks. You won’t be expected to lead major projects or make big decisions, but you will be the first port of call for the small, steady tasks that make a big difference. If you enjoy variety, value attention to detail, and want to play a part in supporting life-changing youth work, this role could be a good fit.
This is a part-time role of 15 hours per week, which can be worked flexibly. The role is based in Didcot or Wallingford with hybrid working. We expect at least some office time each week, but for exceptional candidates, we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £26,403–£28,142 FTE, pro-rated, depending on experience
- Contract: Permanent, part-time (15 hours per week)
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: We’re happy to consider various flexible working arrangements, including hybrid working, fully remote, term-time only and job shares. We can also be flexible about the exact number of hours and how they are worked during the week.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
JOB DESCRIPTION
Core (day-to-day focus)
- Communications and enquiries – be the first point of contact for general enquiries via email and social media, ensuring timely and professional responses.
- Project coordination and events – Coordinate various ad hoc projects (e.g. website refresh, new systems) and provide support for events such as the Didcot Youth Festival.
- HR and volunteer support – coordinate onboarding for staff and volunteers, including references, DBS checks and inductions.
- Office and building liaison – help keep the Didcot youth centre running smoothly by liaising with the landlord/service manager and handling facilities needs.
- Team support – provide admin support across the CEO, staff and trustees, including scheduling, minute-taking and document preparation.
Important (regular, but secondary to the above)
- Finance administration – support the CEO and our bookkeeper with tasks such as processing invoices, expenses, payments and payroll information.
- Data and monitoring – keep records up to date (attendance, impact data, safeguarding logs) for accurate reporting.
- Comms basics – work with the Fundraising and Communications Coordinator to update the website, draft newsletters and prepare supporter updates.
- Database and records – maintain supporter, volunteer and young people’s contact details.
- Policies and procedures – keep master copies organised and flag review dates.
- Health & safety admin – support with risk assessments, building checks and first aid supplies.
Occasional (as needed)
- Fundraising support – assist with funder reports, donor thank-yous and admin for community events.
- Safeguarding admin – support the Designated Safeguarding Lead with record-keeping and DBS renewals (admin only).
- Governance support – assist with trustee papers, annual returns and filings.
- Supplies and logistics – order office supplies, consumables and manage petty cash/card reconciliation.
- IT and systems – liaise with IT suppliers on logins, backups or new staff accounts.
- Insurance/licensing renewals – track renewal dates and ensure processes are followed.
ABOUT YOU
We don’t expect you to have experience in every area of this role — we know people pick up skills in different ways. What matters most is that you’re organised, reliable and keen to support the team.
Essential qualities
- Organised and detail-focused, able to keep systems and records tidy.
- Good communicator, confident in responding to emails, calls and enquiries in a professional and friendly way.
- Comfortable juggling different tasks and adapting to what’s needed week by week.
- IT literate, with good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Able to work independently but also collaborate well as part of a small team.
- Motivated by making a difference for young people through the support you provide.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of charity administration, finance or HR processes.
- Familiarity with database/CRM systems or monitoring tools.
- Experience coordinating volunteers or supporting events.
- Knowledge of safeguarding, data protection or health and safety admin.
- Experience preparing simple reports or supporting fundraising admin.
We’re open to people from a wide range of backgrounds. This role could suit someone returning to work after a period away from paid employment, or someone looking to transfer into charity work from another sector.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.