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Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager
About Self Help Africa
Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.
In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.
In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.
Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.
Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.
Job Purpose:
The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.
Key Responsibilities:
Supporter Care:
- To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
- Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
- Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
- To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
- Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
- Assist with the ongoing stewardship of Regular Givers.
Community Fundraising:
- Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
- Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
- Support the formation of volunteer fundraising groups.
- Support ongoing and new events within the UK, which may include occasional weekend and evening work.
- Take the lead with the co-ordination and administration of public collections in the UK.
- Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.
Digital Marketing:
- Support in developing UK digital fundraising opportunities.
- Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.
Database Management (Training will be provided):
- Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
- Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.
Finance Administration (Training will be provided):
- Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
- Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
- Administer new Direct Debit instructions.
- Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
- Scan and upload credit card statements and invoices for payment by the Finance team.
- Record and reconcile petty cash expenditure.
- Assist the Finance team in the reconciliation of all income received, responding to any queries.
General Office Administration:
- Order office stationery and fundraising supplies, as required.
- Co-ordinate general office maintenance, as required.
- Arrange accommodation for staff travel to Shrewsbury.
Key Relationships:
Internal
- Fundraising Campaigns Manager UK (line-manager)
- Head of Fundraising UK
- Fundraising Campaigns Officer UK/Ireland
- Fundraising Team UK/Ireland
External
- Self Help Africa supporters, donors, and volunteers.
- Suppliers for office equipment and stationery.
Knowledge, Experience and Other Requirements:
Essential
- Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
- Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
- Strong customer service and interpersonal skills.
- Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
- Excellent knowledge of the Microsoft Office package, especially Excel.
- Excellent written and verbal communication skills (English).
- Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
- Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.
Desirable
- Working knowledge of marketing/relationship CRM databases, such as Salesforce.
- Experience of processing and managing data.
- Educated to degree level.
- Full driving licence and access to a car.
- First Aid Certificate.
Competencies
- Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
- Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
- Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
- Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
Scheme Manager: Home-Start Staffordshire Moorlands
Closing date: 9 am 7th May, 2024 Interview date: Week beginning 3rd June, 2024
Hours: 37.5hrs per week
Salary: NJC Scale 26 – 30 (£34,834 - £38,223)
Permanent contract dependent on future funding.
Home-Start Staffordshire Moorlands have a rewarding opportunity to lead our team committed to providing support to families across the Moorlands, responding to the challenges within the charity sector.
We are seeking a manager, with a range of skills, able to lead the team, oversee the operations of the charity, provide support to the Trustee board, and ensure the future financial strength of the charity. We are seeking a manager who can provide strategic leadership and vision, has strong communication skills, has knowledge of charity finance and skills in bid writing and income generation, and who is passionate about the early years and the work of Home-Start.
Home-Start Staffordshire Moorlands has operated successfully in the Moorlands district for 25 years. We have a strong track record in the delivery of both home visiting support through our skilled Coordinators and Volunteer team and in Group provision for the early years.
The successful candidate should
- Demonstrate commitment to the importance of the early years and the importance of support to parents who may be facing difficulties
- Demonstrate experience of leadership and management in a changing environment
- Have experience of securing funding and income generation
- Be able to form partnerships with voluntary, statutory and community organisations
Home-Start Staffordshire Moorlands is committed to equality of opportunity and diversity and the safeguarding of children and vulnerable persons.
Job Type: Permanent
Pay: £34,834.00-£38,223.00 per year
Benefits:
- Flexitime
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 07/05/2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.
Key responsibilities:
- Supporting High Value Operations: You’ll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
- Supporting project planning and evaluation.
- Managing inductions and overseeing training programmes.
- Administering contracts and overseeing risk management for partners and supporters.
- Reporting on prospect management and supporter engagement within the team.
- Batching income and expenditure.
- Database Oversight: You’ll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
- Keeping our fundraisers in the loop: You’ll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.
We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.
About the team
The High Value Operations team provides expert support to fundraisers in the areas of systems, processes and planning to enable efficient and effective high value donor facing activity.
This role reports into the Operations Manager in the High Value Operations team, which includes 8 members and supports high value activity across the Corporate, Community and Philanthropy teams.The Corporate team consists of 15 fundraisers, the Community team 52 fundraisers, and the Philanthropy team 9 fundraisers.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you are a strategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.
Your strong IT skills include proficiency with Microsoft packages, including an intermediate knowledge of MS Excel, MS PowerPoint, and MS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.
In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.
As a database expert, you have hands-on experience using a CRM database, such as Raiser’s Edge, Salesforce, or Microsoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.
Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion, adhering to relevant legislative and organisational procedural requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held during the advertising period. Interviews will be held over MS Teams.
Legacy Fundraising Manager
We have an exciting opportunity for a Legacies Manager to join an innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities.
Position: Legacies Manager
Location: Home based
Salary: £41,740 per annum
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: 3rd May 2024
Shortlisting date: 10th May 2024
Interview date(s): Week commencing 20th May 2024
You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
The Role
As the Legacies Manager, you will assume a pivotal role within our dynamic Partnership and Development team. Your primary responsibility will be to lead the strategy and execution of our legacy programme, driving forward our mission to support vulnerable children, young people, and families across the UK. Drawing upon your strategic vision and extensive experience in fundraising, you will design and implement innovative legacy campaigns aimed at maximising income generation and expanding the reach of the organisation’s Family Hubs.
Your day-to-day activities will involve collaborating closely with fundraising and partnership development experts to develop compelling legacy propositions and engage potential donors effectively. You will leverage your exceptional interpersonal skills to build and nurture relationships with legacy supporters, inspiring them to leave a lasting impact through their philanthropy. Additionally, you will utilise your expertise in data analysis to inform decision-making and refine campaign strategies, ensuring optimal outcomes and return on investment. As a strategic thinker and innovative leader, you will have the opportunity to make a tangible difference in the lives of vulnerable children and families.
Key responsibilities of the Legacies Manager include:
- Develop and implement a legacy strategy/plan aligned with the charity's goals to increase/improve outreach to and engagement with legacy supporters and raise legacy income around agreed goals.
- Provide excellent stewardship to all supporters who engage with legacies, working with stakeholders to ensure journeys are insight-led, respond to audience needs, and are well documented and reported upon.
- Establish key performance indicators (KPIs) to measure the success of legacy giving initiatives and regularly report on progress to senior leadership and key stakeholders. Use data and analytics to inform decision-making and continuously improve strategies for maximising legacy support.
- Work with internal and external stakeholders to ensure the end-to-end process for delivering the legacies plan is designed and documented. This includes solving problems in circumstances where there is minimal guidance available from established practices and precedents within the organisation.
- Work closely with the Head of Relationship Fundraising and other fundraising colleagues to ensure that all fundraising activities are well-coordinated and contribute towards the overall fundraising strategy.
- Identify growth opportunities that foster organisational projects which impact and improve the Legacy programme.
- Develop and execute marketing and promotional campaigns to raise awareness of legacy giving opportunities within the organisation. Utilise various communication channels, including digital platforms, events, and printed Job Description & Person Specification materials, to effectively promote the importance of legacy giving and its impact on the organisation's mission.
About You
As the ideal candidate for the role of Legacies Manager, you are approachable and articulate, with the confidence to engage effectively with donors and stakeholders. Your conscientious nature ensures that you approach every task with diligence and attention to detail, while your continuous learning mindset drives you to stay informed about the latest trends and best practices in legacy fundraising. Your creativity allows you to develop innovative campaign strategies that capture the attention of donors and inspire action, while your diplomatic approach enables you to navigate complex relationships and resolve conflicts effectively. As a good listener and information seeker, you value input from others and actively seek out new opportunities for growth and collaboration.
You are an independent and self-motivated professional, capable of taking initiative and driving projects forward with minimal supervision. Your persuasive communication style and proactive attitude make you an influential advocate for the organisation's mission and values. If you are ready to leverage your interpersonal skills and expertise to make a meaningful impact on the lives of children and families across the UK, we invite you to join us and be part of our transformative journey. Apply now and take the next step toward a rewarding career dedicated to driving positive change.
About the Organisation
An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.
Benefits include:
- Continuous professional development
- Regular support through supervision, appraisal & well-being initiatives
- In house learning platform
- Generous pension scheme
- Employee Assistance Programme
- Healthcare cash plan
- Charity discount scheme
The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.
We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.
Other roles you may have experience with could include Fundraising Manager, Trusts and Statutory Manager, Legacy, Legacy In Memory Fundraiser, Legacy and In Memory, Legacy Relationships, Legacy Giving, Probate, Wills, Trusts, Inheritance, Legacy Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a Digital Fundraising Marketing Manager to lead a digital fundraising programme for an incredible international environmental charity.
This is a hybrid role with ideally 2 days a week in the Surrey office.
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive with a focus on mobilising a movement and delivering key legislative reforms. You would be joining a welcoming team, offering a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Managing all UK digital advertising (paid and organic social media, Google Ads and other Display as required).
Deliver digital copy, creative and asset direction to the Digital Fundraising Production Manager.
Develop strategic plans and budgets for lead generation, acquisition and retention, to achieve ambitious fundraising growth targets.
Lead on data, analytics and reporting to demonstrate results for digital products and communications to identify areas for improvements and optimisation.
The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.
Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.
Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.
Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPIs and income targets.
IMPORTANT NOTE
Please note the charity is interviewing on a rolling basis so please do apply ASAP.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £55,000 (dependent on experience)
Are you a talented and innovative fundraiser who can drive the growth of our work to generate income from high-value donors, corporate partnerships, charitable trusts and foundations, and gifts in wills?
Do you want to play a critical role in the development and diversification of our global income streams?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Head of Philanthropy and Fundraising Partnerships. In this role, you will pro-actively lead the development of their Philanthropy and Fundraising Partnerships team as it seeks to acquire new charity partnerships and high value donors and build on their existing funding base. You will be comfortable with using a wide range of fundraising and marketing channels to acquire new funders, as well as steward existing donors.
This is a fantastic opportunity for a versatile fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
Philanthropy and fundraising partnerships programme management
- Lead on the development and operational delivery of the philanthropy and fundraising partnerships strategy, encompassing work across the high-value donor, legacies, trusts, and corporate fundraising income streams.
- Lead on maintaining our clients relationships with existing high-value donors and funders, through the provision of exemplary stewardship.
- Drive the development and testing of new means of acquiring high-value donors and funders for them, to deliver sustainable growth.
- Oversee the continued development and growth of their global legacy programme, including the production of legacy mailings, telemarketing, offline and digital advertising, and features, as well as correspondence with supporters, solicitors, and other stakeholders.
- Lead on work to develop our forecasting of annual legacy income with our legacy pipeline.
- Drive the development of their corporate fundraising programme, working with Global Programmes colleagues and partners based in the countries where they work.
- Work with colleagues to ensure new funding opportunities for high-value donors and funders are identified and actively pursued.
- Work with colleagues to ensure restricted income is managed according to donors’ wishes and restricted funds are managed effectively across Global Fundraising, Marketing and Communications, Global Resources and Global Programmes.
Team management
- Develop and manage the Philanthropy and Fundraising Partnerships team’s activity plan and budget.
- Provide supportive and dynamic line management for members of the Philanthropy and Fundraising Partnerships team, including facilitating regular supervision meetings and supporting their personal development and training.
- Serve as a member of the Global Fundraising, Marketing and Communications Leadership Team.
- Keep up to date with the latest legislative and statutory developments relating to the role, advising staff and the Senior Leadership Team as appropriate.
- Uphold and promote their values, policies, and procedures across all work.
Your knowledge:
- Proven knowledge of fundraising and/or marketing.
- Excellent knowledge of high-value donor, trusts, corporate and legacy fundraising strategies, and activities.
- Comprehensive understanding of fundraising techniques, including audience and donor segmentation, analytical modelling, and the use of insight to drive performance.
- A strong knowledge of global animal welfare, within an international development context is desirable.
- Fundraising training and qualification are desirable.
Your experience:
- Demonstrable experience of managing fundraising or income-generating campaigns, nationally and internationally, including in coalition with other organisations, partners, and agencies/suppliers.
- Experience of managing and overseeing high value giving, legacies, trusts, statutory and corporate fundraising programmes, and activities, to maximise income.
- Experience of developing new products/activities and taking them to market.
- Experience of developing, building, and maintaining relationships with high-value stakeholders.
- Experience of line management and building a collaborative, high-performance team.
- Experience of representing organisations on consortia or in partnership activities (desirable).
- Experience working in a charity or not-for-profit environment is desirable.
Your skills:
- Strong communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Excellent interpersonal skills, with the ability to communicate clearly and persuasively with a diverse range of stakeholders, including donors and funders.
- Strong IT skills, including Microsoft Office, and the ability to understand data requirements and functions.
- Able to work out-of-business hours when required.
- A strong commitment to their vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV, together with a covering letter, outlining why you feel you would be suitable for this position.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 497
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our award winning fundraising division is currently looking for an Engagement and Stewardship Executive to join our Partnership and Philanthropy team in this newly created role for the charity.
With ambitious plans to grow our fundraising income above £60m in the next 5 years we are expanding our fundraising team. The role sits within the newly created Operations Team ensuring Age UK's donor facing Partnerships and Philanthropy Team are provided with the highest quality donor research, engagement and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.
In this newly created position we require a collaborative individual who can support our Senior Operations Manager deliver our stewardship strategy focused on inspiring, thanking and retaining our major donors, corporate partners and grant funders by creating engaging communications and activities.
This role offers hybrid working between home and London (EC3N 2LB). Our fundraising division attend the London office once a week on Thursday's.
Age UK internal grade - 7L
Must haves:
* Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
* Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
* Good interpersonal skills with the ability to interact with stakeholders at all levels.
* Proven experience of good collaboration with internal and external stakeholders.
* Ability to problem solve and proactively troubleshoot.
* High level of planning and organisation skills, with an ability to manage competing deadlines from different sources.
* Working knowledge of MS Office products and databases.
* A passion to join Age UK in supporting older people across the UK.
Great to haves
* Experience working in fundraising, preferably with corporate partners, grant funders or major donors.
* Experience of managing relationships with volunteers and/or Trustees.
* Some experience of supporting delivery of events.
* Ability to produce visuals and infographics using digital tools such as Canva.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
* This role is not a donor-facing role but sits within the newly created Partnerships and Philanthropy Operations team that provides the back-of-house systems, processes, content and support to enable donor-facing colleagues to operate efficiently and effectively.
* We ask all members of Age UK's Partnerships and Philanthropy department to work from our London hub near Tower Hill at least once a week to enable collaboration, skills development and team dynamics (currently Thursdays). From time to time, we may also require the successful candidate to come into our London hub for face-to-face meetings at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.
* This role may on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation activities.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to beneficiaries, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the Role
The Africa Death Penalty Team Project Manager is responsible for coordinating Reprieve’s litigation and advocacy in Sub-Saharan Africa. At the moment, the team works on death penalty casework and abolition advocacy in Malawi, Tanzania, and Kenya. Our casework includes work on individual cases on behalf of people facing a death sentence; large-scale projects, such as the Kenya resentencing project, wherein we support stakeholders to ensure 5,000+ people are able to access a chance at reducing their sentence from death via a new sentence hearing; and long-term regional projects, such as our strategic litigation before the African Court on Human and Peoples’ Rights, which challenges the mandatory death penalty, torture, and other associated violations of the African Charter.
Regional context
There is a trend toward the abolition of the death penalty in Africa. In recent years, countries across the continent have taken the decision to limit the application of the death penalty or to abolish it altogether. This has been seen as a turning away from old laws and systems that were imposed by former colonial governments, which obstructed alternative dispute resolution mechanisms, and were designed to remove discretion from the local judiciary. African lawyers and judges are now at the forefront of a wave of progressive jurisprudence on issues related to the death penalty including methods of executions, torture, sentencing practice, conditions of confinement, and intersections of gender, disability, and socioeconomic status with criminal justice. This jurisprudence has become a model for the international movement to limit the death penalty, and is being held up as best practice in jurisdictions around the world.
Contract and location
This is a full-time, permanent role based in Reprieve’s London office. Reprieve operates a hybrid working model with staff working part of the week from home and part of the week from the office. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel.
The annual salary is £50,571 full-time per annum, less any required deductions for income tax and national insurance.
Further details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 02 June 2024.
Applicants should note that CVs, cover letters and other documents cannot be considered.
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Individual Giving Manager
Join Police Care UK as our Individual Giving Manager
About Us: At Police Care UK, we're dedicated to reducing the impact of harm on police and their families. With roots tracing back to 1926, we've evolved from two merged charities, the Police Dependants’ Trust and The National Police Fund, to become leaders in the blue light sector. Our mission is to provide ground-breaking research and programs nationwide, supporting officers coping with exposure to trauma. From strategic initiatives to individual counselling, we're committed to making a difference. Join us in championing the welfare of our police community.
Position Overview: We're seeking an experienced Individual Giving Manager to lead our Individual Giving program. Reporting into the Head of Fundraising, you'll be responsible for developing and delivering fundraising appeals and regular giving campaigns. Your mission is to inspire supporters, cultivate a sense of ownership, and secure regular, committed donations to support our vital work.
Main Responsibilities:
- Project manage, deliver, and develop fundraising campaigns across various channels including direct mail, email, digital, social media, radio, press inserts, and advertising.
- Grow and manage the regular donors’ scheme, Payroll Giving, In-Memory giving, and appeals, contributing to the overall fundraising strategy.
- Champion the use of data and insight to drive regular giving, utilizing databases for effective prospect and donor management.
- Monitor, evaluate, and forecast campaign performance, ensuring targets are met and providing reports as required.
- Manage and review all copywriting and creative processes, maintaining tone and key messages for appropriate audiences.
- Collaborate with the wider fundraising team, including Corporate Partnerships, Major Donors, and Trusts and Foundations, to maximize opportunities.
- Adhere to the charity's policies and processes, providing support to the Head of Fundraising and working closely with colleagues to optimize fundraising opportunities.
- Champion Police Care UK and the support it provides to our police community.
Person Specification:
- Proven track record in developing and implementing successful regular giving strategies and campaigns.
- Demonstrated ability to raise substantial fundraised income and achieve targets.
- Effective stakeholder management skills, both internally and externally.
- Experience in budget management, reporting, and forecasting.
- Proficient project management skills.
- Strong communication skills to influence, motivate, and persuade donors.
- Working knowledge of data analysis and performance metrics.
- Familiarity with Microsoft Office, CRMs, social media, and web platforms.
- Proactive, self-motivated, and adaptable.
- Empathy with the police service and understanding of the welfare needs of police officers and their families.
Desirable:
- Experience working with external creative agencies.
- Volunteer management experience.
- Experience in organizing fundraising events.
- Strong presentation skills.
- Knowledge of lottery management and legislation.
How to Apply:
If you're ready to make a difference and meet the criteria outlined above, please submit your CV and a cover letter as soon as you are ready. Join us in supporting our police community and making a meaningful impact on their well-being.
Applications will be reviewed on a rolling basis.
Limitations:
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the light of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Head of Fundraising, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy:
Police Care UK is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. We provide equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the charity, volunteers, workers or contract workers on the grounds of their age, class, disability, gender identity, marital status, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion, belief, sexual orientation, or class. We particularly encourage applications from those with diverse backgrounds.
Location: Hybrid/Woking
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 13-05-2024
REF-213 295
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join us in Making a Difference!
Are you passionate about using your marketing and digital skills to uplift communities and create lasting change? If so, YMCA Leicestershire is looking for a dedicated individual to join our team as a Marketing and Digital Content Creator.
Benefits include: A generous 33 days of annual leave, including bank holidays, Birthday Leave, Service Leave, Pension and Health Cash Plan, Company Sick Pay Scheme, Blue Light Discount Card, Free Gym Access and Complimentary Y theatre tickets.
About the role:
As a Marketing and Digital Content Creator, you will play a vital role in elevating YMCA Leicestershire’s brand and engaging our supporters through captivating digital content.
Marketing and communications make an important contribution to the growth and success of the organisation, with impactful stories and campaigns increasing our visibility in the local community. In 2022 we joined the YMCA national brand, but we’re the same independent local charity. This gives us access to many resources and helps us have a stronger voice on young people’s issues
This new Marketing and Digital Content Creator role will work alongside the Fundraising and Communications Manager and Partnerships and Events Fundraiser. The work is varied with different events and projects arising throughout the year and the team works collaboratively to achieve targets.
Key responsibilities will include:
- Developing and implementing digital plans to grow audience engagement and brand awareness.
- Creating exciting content for campaigns, emails, social media, and our website.
- Coordinating marketing projects and print materials across different service areas.
- Leading digital marketing efforts for fundraising campaigns, including regular giving and tailored communications.
- Maintaining supportive team working and building effective relationships with staff, service users, and supporters
About you
We are looking for someone who is:
- Passionate about the charity sector and committed to understanding YMCA Leicestershire’s work.
- Highly organised with the ability to plan and manage workload independently.
- Experienced in marketing, digital, with strong digital marketing skills.
- Proficient with digital tools and platforms, including social media and Google Analytics.
- A team player with excellent interpersonal skills and the ability to build rapport with diverse stakeholders.
To succeed in the role of Marketing & Digital Content Creator, your key skills will include:
- A recognised formal qualification in Marketing/Digital
- Minimum level 2/GCSE in Maths and English
- Proven & relevant suitable experience in a Marketing/Digital content role
- Strong digital marketing skills, including content creation, scheduling and monitoring. Familiarity with paid digital advertising and social media platforms
- Experience of designing print and digital assets using Adobe Creative Suite, Canva or similar design programmes
Interviews will take place for this role as suitable applications are received and the role may close before the closing date upon a successful candidate being appointed.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: 9am, 1st of May 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).
Purpose and Key Responsibilities:
The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.
- Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
- Gathering volunteer feedback and take appropriate steps for improvement.
- Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
- Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.
Skills and Experience
Essential:
- A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
- Experience working within the voluntary community and/or charity sector.
- Experience or aptitude to manage and deliver induction and training courses.
- Committed to building an inclusive culture in which all volunteers are valued.
- Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
- Reliable and adaptable, able to respond to changing priorities
- Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
- Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
- Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
- Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
- A proactive approach to work with a ‘can do’ attitude
- Calm, professional, pragmatic, reliable and resilient personal attributes
- Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
- Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
- Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
- A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.
Desirable:
- Relevant professional qualification
- Experience of using a CRM or equivalent database
Candidates without a covering letter will not be considered.
The client requests no contact from agencies or media sales.