Advice And Information Manager Jobs
A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for children with complex medical needs and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.
The WellChild Family Tree is a growing network that exists to connect families across the UK caring for a child with complex health needs with each other and with WellChild. Through its online forum, and programme of activities and communications, it provides members with the opportunity to make friends, make memories and make a change.
What we are looking for:
We are looking for an enthusiastic and well organised person to join us as our Family Information Officer as part of our Family Team. Working alongside the Family Programme Team and wider Programmes Team, this role will fill a critical information gap for the families that WellChild supports and will help the charity attract new and harder to reach families into the WellChild Family Tree network.
Through becoming familiar with relevant policy and guidance for families caring for children with complex medical needs, you will be able to help identify the key issues facing our families and then curate the most relevant, up to date information from a variety of expert sources to help support them whilst also taking the lead on information projects aimed at helping families to thrive at home.
Purpose of the role:
Families thrust into a world of disability and complex care find themselves having to navigate their way through a ‘new normal’ with nowhere to go for relevant information and advice. The result leaves many unaware of their entitlements or the help that might be available. This puts many families under extreme pressure, leading to financial hardship, family breakdowns and emotional strain.
Working within the Family Team and reporting to the Family Programme Manager, this role will continue to develop and expand WellChild’s information provision. This will be achieved through research and delivery of information, tools and advice for families on subjects such as, but not limited to health, legal rights and entitlements, wellbeing and local services.
There are two key parts to this role:
■Identifying key issues/challenges:-
Work with other members of the Family Team and wider Programmes Team to listen and identify common themes and challenges being raised and discussed in the WellChild Family Tree forum; WellChild Nurse network and with other key stakeholders.
■Information Development & Delivery:-
Develop an information/content plan covering a variety of family relevant subjects, focused on the key issues/ challenges & themes raised. Delivering information in a variety of mechanisms designed to engage with families and attract new, harder to reach families.
You will also be expected to provide content for the WellChild Family Tree online forum, create and deliver family workshops based on the resources you create, and develop appropriate monitoring, evaluation, and reporting methods to demonstrate the impact of the information articles and WellChild information hub. You will also be expected to support the development and moderation of a new interactive directory of services for families. Throughout your work you will embed safeguarding processes and policies to keep families safe.
You will be able to:
■Demonstrate recent experience of producing information for vulnerable people with excellent writing and editing skills
■Demonstrate experience in generating and analysing research information
■Confidently use digital and social media channels to communicate to target audiences
■Produce content in a variety of formats; maximising opportunities to engage harder to reach and more diverse families.
■Demonstrate excellent attention to detail
■Demonstrate commitment and ability for strong team working
■Effectively prioritise and work calmly under pressure
■Collaborate with other teams across the organisation such as Comms & Fundraising to maximise promotion of the information hub, In Your Area and events.
You will have:
■A passion for working with families with children who have serious health needs.
■A desire and commitment to improve family’s ability to thrive at home, by providing reliable information to help them on their child’s journey
■Strong communication and organisational skills
■You will have experience using Client Management Systems
■A competent Microsoft Office user
What we can offer:
■Competitive salary circa £25,500
■23 days holiday on appointment rising to 27 days plus 8 bank holidays
■Stakeholder Pension Scheme from appointment
■Employee Assistance Programme
■TOIL for out of hours work
Other:
This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.
There will also be some travel to meetings and events required that fall outside of normal working hours.
Equal Opportunities:
WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.
Safer Recruitment:
Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.
Recruitment Timetable
Application deadline: 9am 19th August 2024
Interview date: Week commencing 26th August
Interview location: Cheltenham
Support children with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We believe in the power of effective information and advice and that it plays a part in enabling better mental health. We also understand the power of volunteering and with this role we will be providing excellent training and support to volunteers who are involved in supporting our advice service. We are looking to employ a part-time Advice Volunteer Supervisor.
We are seeking someone with a good knowledge of welfare benefits, debt or housing who can train and support volunteers:
Position: Advice Volunteer Supervisor (2-year contract)
Hours: 17.5 hours per week
Salary: £14,774 (actual)
Delivering advice relating to benefits, debt and housing can alleviate stress and support better mental health. We want to increase access to advice and we can do this through volunteering but we want that experience to be welcoming, supportive and enabling. To do this we need a Volunteer Supervisor who can provide high quality training and supervision.
The skills and experiences that are important to us are:
· Advice experience in areas of benefits, debt and housing.
· Working in a way that develops skills.
· Ability to build kind relationships that enable people to contribute.
If you are interested in this role, please download the application documents from the Join Our Team page of our website.
This is a rolling recruitment process and as such the deadline will be when we fill the vacancy.
This role has been funded for two years by the Charles Plater Trust.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 August 2024
Ref 6783
Save the Children UK has an exciting opportunity for an influential and collaborative individual to join us as a Partnerships Manager with proven experience in either corporate partnerships, within the commercial sector, or partnerships more widely.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Partnerships Manager, act as the day-to-day lead manager and central point of contact for major partnerships, ensuring the full potential value of these partnerships are maximised. You will work closely with our Programme Management team to support the successful delivery of our Programme for our global top ten partnerships.
You will develop and deliver long term growth strategies for our partnerships, proactively identifying and pursuing new opportunities that align with Save the Children and our partners priorities.
Additionally, you will achieve and exceed income targets or agreed Key Performance Indicators (KPIs) set for the partnership, leveraging resources to support the achievement of partnership's goals, monitor progress, and evaluate benefits.
In this role, you will:
- Develop and maintain trusted relationships with key stakeholders and partners, supporting them in ethical storytelling and communication efforts.
- Achieve financial and non-financial targets by creating and implementing detailed strategies for short-term income and long-term growth.
- Monitor and manage income, expenditure, and resources, providing regular forecasting and analysis to ensure financial objectives are met.
- Collaborate internally across Save the Children and with external markets to leverage resources and experience, ensuring partnerships align with organizational values and policies.
- Prepare and adapt various communications, including presentations, proposals, social media content, and reports, tailored to different audiences.
- Support senior colleagues and the broader Partnerships & Philanthropy team, including potential UK or international travel and engagement with legal and marketing teams for contract and project execution.
To be successful, it is important that you have:
- A growth mindset to drive forward progress with vision, energy, creativity and in a proactive nature. Strong communication skills combined with strong project management, organisational and relationship building skills.
- You will also have solid experience of managing complex partnerships, or within the commercial sector, to demonstrate the key elements required to succeed in this role.
- Experience in, or a strong desire and willingness to learn about international development.
- Experience in managing growth opportunities/sales pipeline, with solid outcomes and results.
- Ability to focus on the achievement of financial targets and views issues in terms of costs, profits, markets and added values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
- You can find our employment offer here.
Closing Date: August 18th, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Adult Carer Services Manager role
Hours - 28 hours per week
Salary - £36,350 per annum FTE (£27,141 actual)
An opportunity is available to help make life better for carers
Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a small team of like-minded people.
Our charity, the Carers Support Centre, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.
We currently have a vacancy in our Adult Services Team to support the Chief Executive and Senior Management Team and work with our Adult Carer Team. This is a senior role that requires managerial experience, an understanding of the health and social care sector, safeguarding, empathy and the ability to work with different employed teams and volunteers.
Main duties will include:
To:
· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.
· Ensure that the strategic development of the adult carer services are co-ordinated and services are delivered in line with funded contract requirements, CSC's development plan and local and national strategies and priorities.
· Be responsible for the support, supervision, management and development of the Carer Support Team, Health Team, Volunteer Development & Carers Time Team Managers and the Walk & Talk lead.
· Be the Adult Safeguarding lead, working in conjunction with the Children’s Safeguarding lead and deputies.
· Lead on the staff wellbeing programme and areas of work.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications is 5th August 2024 @ 9am with interviews on 14th August.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to via email.
If you would like to know more about this role, please get in touch for further information.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Portfolio Assurance Manager on a permanent basis to join our new team and oversee our Digital and Technology portfolio of projects.
Our technology portfolio can span over 100 managed activities so the successful candidate will be ensuring we are delivering these activities effectively using robust governance and compliance. The role will have oversight of activity across the portfolio of work, having a focus on risk and dependencies whilst providing strategic guidance on how to optimise portfolio performance.
If you are an experienced people manager with extensive experience overseeing a portfolio of Technology projects, please review the job description below and apply.
This role offers hybrid working, where you'll spend a minimum of 1 day a week on-site in our London office near Tower Hill. The rest of time is spent working remotely. Working hours are 35 hours per week, Monday to Friday.
Age UK internal grade - 4LT
Must haves:
* Proven experience in managing assurance activities across projects, programme and/or portfolios.
* Strong understanding of digital and technology trends, industry best practices, and emerging technologies.
* Excellent analytical, problem-solving, and decision-making skills, with the ability to synthesize complex information and make data-driven recommendations.
* Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
* Demonstrated leadership ability, with experience in leading cross functional teams, driving change, and achieving results in a dynamic and fast-paced environment.
* Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deliverables simultaneously.
* Excellent knowledge and experience of working with different software applications Microsoft Office, SharePoint etc.
* Experience of handling large amounts of complex data.
* Experience of problem and issue resolution.
* Relevant qualification - either in Project, Product or Portfolio Management.
Great to haves:
* Experience with operations resource management.
* Experience with project management maturity improvement.
* Skills with Microsoft Project for the Web, MS SharePoint, Lists, PowerAutomate, PowerBI, PowerApps.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
SDCAS is an established local charity, based in South London, providing holistic services to help relieve poverty and distress for asylum seekers, refugees and migrants.
We seek to appoint an Advice Triage Worker, to be a physical point of contact for clients who need triaging, working across our three sites.
The role needs to be filled ASAP.
The client requests no contact from agencies or media sales.
Adult Services Manager (Maternity Cover)
21 hours per week
Teddington
Make your mark as a key leader in this growing charity
This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given. This role is to cover the Maternity Leave of the current Manager and will be up to 12 months.
Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.
The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.
We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.
The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.
Purpose of Post
- To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
- To be responsible for the research and development of adult services in Richmond and Wandsworth.
- To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
- To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads.
- To be responsible for adult safeguarding and health and safety across the organisation.
What you might be doing now:
- You might be working for or volunteering in a similar charity or in a similar role.
- You may be looking to work part-time to fit around your other responsibilities.
- You may be an HR practitioner looking for a new management challenge away from the corporate world.
- You may have worked for a local authority, but are looking for more autonomy and flexibility.
- You may have the skills we need from some other combination of work and volunteering.
Main Duties include:
Management of Direct Payment Support Service
- Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
- Provide support to the DP team leads to resolve complex DP HR management issues around the area of employment law.
- Support the team leads in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
- Provide performance data to finance for invoicing purposes.
- Report quarterly to the commissioners and the Ruils Board of trustees.
- Work with the DP team leads and the CEO on new DP projects and funding applications as required.
CILS, Pathways and Counselling Teams
- Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
- Work with the CILS partners to ensure that the service is meeting Local Authority targets.
- Report as required to the commissioners and the Ruils Board of trustees.
- Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
- Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.
General Responsibilities
- Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
- Responsible for Health and Safety across the organisation.
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive CEO and a great team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- Cycle to work scheme
- Access to an employee assistance programme (EAP)
- 1-2-1 coaching
We welcome applicants from all walks of life; training and mentoring will be provided.
We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.
Closing date for applicants: 30th August 2024
Interviews will be held the following week.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Advice Service Officer
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 570 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
To deliver high-quality advice to our membership via our advice service; delivery of Disability Confident Level 3 validations, creating resources for BDF’s knowledge hub and supporting the upskilling of the wider BDF team on all aspects of disability inclusion and business management.
The requirement
- Advising businesses on diversity and inclusion related situations in a business environment.
- Working in an environment that depends on listening to people to understand their need or problem and provide advice accordingly.
- Listening to diagnose a problem (or problems) and asking questions to understand the needs and concerns of customers.
- High level of understanding and knowledge of the Equality Act 2010.
- Breaking down complex information and ideas and communicate to different audiences in verbal and written form.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 18 August 2024
- First interviews are planned for w/c 23 August 2024
- Second interviews are likely to take place w/c 2 September 2024
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats’ please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.
This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.
We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.
OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
For an appplication pack please click on the apply button to go to our vacancy page
Closing date for applications: 12 noon on Wednesday 31st July 2024
Interviews will be held week commencing: Monday, 5th August 2024
Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.
When we receive your application we will send you our in-house application form for you to complete so that we can ensure we can capture all the information we need to process your application. Many thanks - Doncaster Foodbank
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.
To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose and Overview
The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.
The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.
Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.
Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.
The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.
Duties and Responsibilities
DEVELOPMENT AND SUPPORT
· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.
· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.
· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.
· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.
COMMUNITY ENGAGMENT AND COLLABORATION
· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.
· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.
· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.
· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.
COMMUNICATION AND PROMOTION
· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.
· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.
MEETINGS AND REPORTING
· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.
· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.
· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.
PROJECT MANAGEMENT AND ADMINISTRATION
· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.
· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.
· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.
· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.
· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.
DEVELOPMENT AND DELIVERY
· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.
PERSON SPECIFICATION
IAG Programme Manager, Black Thrive - Lambeth
Experience and Ability
E = Essential, D = Desirable
1. Proven experience in community engagement and capacity building (E)
2. Experience working with diverse community groups and stakeholders
3. Experience in planning, implementation, and evaluation of projects (E)
4. Ability to manage multiple tasks and projects simultaneously (E)
5. Experience leading community engagement initiatives and supporting third-sector organisations (E)
6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)
7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)
8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)
9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)
Skills and Knowledge
10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)
11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)
12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)
13. Experience of working with service-users within a mental health or social care setting.
14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.
15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)
16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)
17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)
18. Additional qualifications or training in leadership, project management, or a related field (D)
19. Competency in additional languages spoken within the local community may be beneficial (D)
20. Flexibility to respond to the needs of the project (E)
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our small but mighty team in a strategically important position as manager of our flagship Fair Water Footprints Programme. Over the past 15 years Water Witness has carved out a key role in holding governments, business, and investors to account for sustainable water management. In 2021 this work triggered the Glasgow Declaration for Fair Water Footprints - a breakthrough moment at COP26, when twenty-eight founding Signatories committed to end the abuse of water in our supply chains and establish water stewardship as the global business norm by 2030. With our partners we have secured significant funds to take forward and scale up this groundbreaking work which will harness trade, enterprise, and civic engagement to drive water justice and climate resilience as part of the UK’s Just Transition for Water Security.
The Programme Manager will be accountable for coordinating and delivering our contributions to the Fair Water Footprint Programme. These will include: the production and dissemination of influential water footprint assessments; pioneering new research and on-the-ground investigations; participatory planning, technical support and training with diverse partners; development, delivery, monitoring and evaluation of action plans, advocacy and communication campaigns to secure improved water security for millions of people and systemic change at a sectoral and global scale.
The successful candidate will use their exceptional organisational and communication skills, technical know-how and experience of multi-stakeholder engagement and policy influence to shape this world-changing initiative and ensure impact. They will represent Water Witness at the highest levels, to convene and work constructively with leaders from public, private and financial sectors, civil society, and academia, to co-lead a partner coordination unit, and ensure value for money and impact through sub-contracts and grants.
This new position will play a central role in delivery of our wider 2030 Strategy, will support our country teams and line manage a Programme Officer. Once established they will take on a wider remit for effective delivery across our portfolio of exciting programmes. The post will suit a high-calibre professional seeking the next step in their career as an influential leader for social justice and sustainable development. We seek someone who shares our values, who thrives in a fast-paced setting and who will be as equally comfortable facilitating participatory processes with remote communities, as when compiling high-quality reports within tight deadlines, or shaping evidence and diplomacy to sway Ministers, CEOs and the global media.
The client requests no contact from agencies or media sales.
If you are a talented project manager looking to make a real difference to poeples lives, we have a role for you, leading our energy advice projects in rural Wales.
As Energy Advice Manager (Wales), you will be responsible for our established energy advice services in Powys and Monmouthshire and in the development and delivery of similar services into Ceredigion and wider geographical areas in Wales.
The client requests no contact from agencies or media sales.
We are looking to recruit a creative and ambitious Fundraising and Communications Manager. A key focus of the role is the development of our donor management systems and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications. Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.
This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will work alongside colleagues with a wealth of experience at Sufra, and will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.
We would encourage applications from local residents, with knowledge of the London Borough of Brent. We’re open to applications from anyone with relevant experience, but we are particularly interested in hearing from those with the following:
- Accredited Fundraising and/or Communications Qualification OR Equivalent Experience
- 3+ years of relevant fundraising experience in a charity of a similar size or larger than Sufra
- Experience in the strategic management of marketing and communications
- Line Management and supervision
- Budget Management
- CRM development and management
- Proven numeracy and data analysis skills
- Excellent written communication skills, including writing creative and impactful copy
- Ability to work with others collaboratively
- Advanced IT Skills (Microsoft Office, Teams,
SharePoint, Mailchimp, CRM systems) - Honest and Trustworthy
- Positive, Friendly & Hard-working
- Able to work in a fast-paced environment and manage different projects at once
- A self-starter with a can-do attitude
- Commitment to the Values of Sufra
- £37,062 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.
We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 4th August (11:59pm)
Likely interview date: Wednesday 14th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.