Advice and information manager jobs

 Harris Hill are partnering with a respected housing provider to recruit a skilled Surveyor to help maintain and improve housing stock. You’ll manage major repairs, cyclical programmes, damp & mould cases, disrepair issues, and void inspections—ensuring safe, compliant, and high-quality homes for residents.

Key Responsibilities:

• Deliver planned/cyclical works and inspect quality
• Investigate and manage damp, mould, and disrepair cases
• Maintain accurate stock condition data
• Liaise with contractors for efficient, value-for-money delivery
• Ensure full compliance with safety and housing regulations

You’ll Need:
? Proven experience in surveying or property maintenance
? Strong knowledge of damp/disrepair management
? Great IT, communication, and organisational skills
? A full driving licence and access to a vehicle
? (Desirable) RICS/CIOB qualification and social housing experience

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Job Title: Eastern European Floating Support Worker 

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding

Hours: 37.5 hours per week 

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

It is desirable for candidates to be proficient in one or more Eastern European languages.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. 

The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation. 

The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 16 May 2025

Interview Date: 27 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

The Willesden Area Director of Ministry is a senior member of the Willesden Area Team, responsible for providing visionary leadership and ensuring good management of key ministry initiatives. Specifically, the postholder oversees fostering vocations to lay and ordained ministries, directing ordinands, supervising post ordination training, overseeing clergy ministerial review, development, and training, facilitating lay training programmes, holding diocesan Clergy Well-being portfolio. As a senior member of the Willesden Area Team the Area Director of Ministry will also contribute to strategic planning and implementation of ministry objectives within the Area.

The Willesden ADM serves as the Diocesan Portfolio lead for Clergy Well-Being. Collaborating with The Bishop’s Adviser to the Bishop of London, they work with other Area Directors of Ministry (ADMs), the London College of Bishops, and diocesan and Area colleagues, to create a strategic vision and processes to implement improved Clergy Well-Being across the diocese.

Job responsibilities 

Develop Vocations and Support Ordinands  

• Organises events to equip and inspire both lay and ordained vocations. 
• Collaborates with clergy/churches to nurture a diversity of vocations. 
• Leads the AADO team overseeing candidate discernment and ordinand training. 
• Supports ordinands through training, collaborating with TEIs. 

Manages Post-Ordination Training, CMD and IME2  

• Oversees Area post-ordination training programs (IME2). 
• Plan Area ordination retreats and services. 
• Manages the curate placement process for the Willesden Area. 
• Organises training events for clergy and LLM development. 
• Facilitate Area training events (including Clergy Study Days and Area Conferences) 
• Oversee the Willesden Area process of Ministerial Development Review (MDR) 
• Ensure regular communication about training opportunities and grants. 
• Participate and deliver diocesan and national training programmes. 

Lay Training  

• Ensures high-quality training for lay ministers. 
• Communicates training opportunities within and beyond the diocese. 

Collaborates & Communicates  

• Participates in regular meetings with the Area Leadership Team. 
• Works with Diocesan Director of Ministry and within Diocesan Ministry Team. 
• Works with other ADMs, DDO and participates in diocesan initiatives. 

Team Leadership  

• Recruit, manage, motivate, and develop direct reports, promoting continuous learning and collaborative working. 

Diocesan Lead on Clergy Well-being Portfolio 

• Advises the London College of Bishops on Clergy Well-being best practice. 
• In consultation with Area and diocesan stakeholders, to provide strategic oversight of diocesan clergy well-being. 
• Overseas the Diocesan Clergy Well-being budget. 
• Line-manage the Diocesan Disability Ministry Enabler  
• Undertake other duties commensurate of the role.

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of Ordained/Lay Ministerial strategic planning  
• Experience of teaching/training theology or ministry
• Is a practicing Anglican  
• Demonstrate good conflict management skills
• Experience of fostering vocations
• Significant experience in effective parochial ministry
• Experience managing/supervising a team  
• Strong verbal and written communication
• Willingness to flexible working
• Right to work in the UK
• A commitment to professional development  
• The person will require an enhanced DBS check

Desirable 

• Is ordained  
• Knowledge of the New Diocesan Discernment Process
• IT proficiency (MS Office suite)
• Knowledge of IME2 provision

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days, increasing to 30 days after 5 years’ service. Plus paid bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

The interviews will be held on 23rd May 2025 in-person at our office in London.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.

The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.

Key Responsibilities

• Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system. 
• Monitoring on-going processes and correcting/escalating any issues that occur. 
• Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
• Building Salesforce reports and dashboards for internal stakeholders.
• Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users. 
• Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
• Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
• Create technical and functional documentation. 
• Creating and connecting Form Assembly forms.
• Additional ad hoc tasks relating to the data management requirements of the platform.
• Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
• Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.

Essential criteria

• Experience of Salesforce Administration and the Nonprofit Success Pack
• Salesforce administration certificate ADM201 
• A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
• The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout. 
• Able to use own initiative and manage competing priorities. 
• Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
• Able to liaise with stakeholders at all levels.

Desirable criteria

• Lived experience of kinship care.
• Experience of widely customised Salesforce systems.
• Excellent level of IT literacy and proficiency with Excel including Vlookups.
• Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
• Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail. 
• You’re a solution focussed team player with a positive, can-do mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.          

• Application deadline:  Friday 9 May, 9am
• First interview:  Online – w/c 12 May

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early! 

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

• Key role within the senior management team
• Manage financial strategy, optimise performance, and shape the future direction

About Our Client

Working for South Yorkshire Police doesn't have to mean patrolling the streets; our police staff work side by side with uniformed officers. A strong team of professional support staff work behind the scenes in many different areas of our organisation, including in finance. We need skilled people, like you, to join our police family to keep our South Yorkshire communities safe. We have an annual budget in excess of £300 million and employ over 3,000 police officers and 2,200 support staff. South Yorkshire Police are committed to attracting, selecting, hiring, retaining and developing a diverse and professional workforce that is reflective of the communities we serve, enabling us to meet and exceed our corporate finance goals and objectives

Like most organisations, South Yorkshire Police is transforming the way we deliver our services and run the organisation to meet ever more demanding challenges. We have a Medium-Term Resource Strategy underpinned by a draft recovery plan to help achieve our mission. The Finance department is very much at the centre of delivering this strategy working collaboratively with all senior leaders across the organisation and our external partners. Therefore, as part of this we are looking for talented individuals who are experienced finance professionals, resilient and driven to achieve change.

Job Description

The Senior Management Accountant will include:

• Lead budget process, guide Management Accountants and Finance Officers.
• Develop timetables, coordinate tasks, and ensure accurate financial data capture.
• Supervise month-end processes and key reconciliations.
• Prepare monthly reports for Senior Command Team and Business Executive Leaders and ensure compliance with financial instructions.
• Manage non-statutory returns and provide external information.
• Align financial resources with staffing needs and ensure timely pay reconciliations.
• Monitor team performance and ensure compliance with corporate policies.
• Ensure adherence to Force Financial Regulations and best financial practices.
• Manage ad-hoc requests, including Freedom of Information.
• Champion Business Intelligence for financial reporting and system development.
• Lead continuous improvement initiatives and review budget setting practices.
• Manage and develop the Management Accountants team, providing leadership and performance management.
• Deputise for the Management Accountant Lead as required.

The Successful Applicant

The successful Senior Management Accountant will be/have:

• Qualified Consultative Committee of Accountancy Bodies (C.C.A.B.) or CIMA accountant with full membership.
• Significant and recent management accounting experience.
• Up to date with current accounting issues and good, practical accounting knowledge.
• Demonstrate IT literacy including advanced Excel, with significant experience of large, complex ERP systems.
• Strong interpersonal skills and ability to use a range of communication techniques.
• Experience of building strong working relationships and establishing personal credibility with senior managers and budget holders.
• Understand personal and professional strengths and development needs and be able to evidence the steps taken to enhance your continuing professional development.
• Strong analytical skills.
• Experience of leading a team and staff management.

What's on Offer

Benefits:

• A highly competitive salary and access to a generous pension scheme 
• Generous annual leave allowance.
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.
• Flexible working arrangements including flexi-time and hybrid working.
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
• Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police).
• Membership to the Sports and Social Club.
• Access to a wide range of staff support groups and networks.

Applications close on Monday, 5th May; however, we encourage early submissions as we may close the application process sooner if we receive a high volume of interest.

Contact

Nazmine Bedoyya
Quote job ref
JN-042025-6715054Z

Caseworker (Thames Valley) 

Hours: Full time – 36.25 hours per week worked over five days, between the hours of 8am–6pm 

Contract length: 12 months fixed term contract with the possibility of extension depending on funding 

Salary: £26,000

Location: To cover the Thames Valley area – candidates must live in the Thames Valley. 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the Thames Valley area. 

Deadline for applications: 23rd May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Early June 

Start date in role: Late June / early July 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• Candidates must be resident in the Thames Valley area 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Ref: WSA-251

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future.  Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.

St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing a case management system including inputting data and creating reports.
• Experience of working in services providing administrative support in a busy, pressurised environment.
• Experience of working in services which provide support to people who have faced adversity and disadvantage.
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
• Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Ability to create and communicate performance reports in a variety of formats.
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.   

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11 p.m. on 22 May 2025                     Interview date: 05 June 2025       

Law Centres tell us that their biggest concern right now is staff recruitment and retention. Supported by the Advice Workforce Development Fund, Law Centres Network has undertaken a programme of work to help ensure the long-term sustainability of the Law Centre workforce. Although initially focused on London, this work will benefit our network across the UK as we gain deeper insights, develop best practice, and co-produce new approaches.

We are looking for someone to work with Law Centres across London and co-ordinate a joint effort between Law Centres, LCN and other partners to improve recruitment, career progression, and staff retention in Law Centres and the wider social welfare legal advice sector.

We are the Law Centres Network (LCN). We make the UK a fairer place by helping people get justice, even if they cannot afford a lawyer. For nearly fifty years, we have been at the centre of a movement for social justice and we believe that people in greater need should get more help. Together with local Law Centres, we deliver faster, more accessible and more joined-up help. We do this by supporting Law Centres to get more help to people in need, bringing Law Centres together to solve systemic problems, and speaking out for change.

Many problems that people face involve the law – being treated unfairly at work, issues with their landlord, problems with welfare benefits, or being discriminated against. Law Centres employ lawyers and other professionals, who are experts in this kind of everyday problem. They give people legal advice and can represent them if they need it. They use the law to solve problems that hold people back, so they can get on with their lives. There are over 40 Law Centres across England, Wales and Northern Ireland.