Advice caseworker jobs in bracknell, bracknell forest
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Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.
This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.
The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker.
To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role will include some casework including concessionary travel claims when capacity allows and with relevant training.
You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people.
In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work.
This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.
We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.
The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.
Interviews will be held remotely w/c 8th December and will include a pre-prepared scenario question which you will need to submit before the time of your interview.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
Thank you!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata
About the Service
The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.
About the role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide support and advocacy services to clients experiencing domestic abuse
- Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Maintain and enhance service delivery standards and effectiveness.
- Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
- Collate and obtain feedback regarding the effectiveness of the service.
Key Responsibilities
- Support the wellbeing of clients who are affected by domestic abuse.
- Contribute to a reduction in repeat victimisation
- Reduce the number of victims withdrawals of witness statements
- Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
- Increase the reporting of children at risk of harm
- Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
- Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
- Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
- Work with and signpost to other third sector partner agencies as necessary
- Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
- Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 28th November 2025 at 5pm.
Interviews will be held on a rolling basis.
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
N.B. Please quote reference number 301 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Thank you!
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 03 December 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 16 December 2025
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
The Diocese of Guildford is committed to fostering a culture of safety, transparency, and compassion across its churches, Cathedral, and communities. We believe Safeguarding is a shared responsibility and a vital part of our mission to ensure that every person feels safe, valued and supported in their faith journey.
We are seeking an experienced safeguarding professional to join our team in a unique role that combines casework experience with audit and learning coordination:
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As a Safeguarding Advisor you will provide expert advice and casework support across the Diocese, ensuring compliance with legislation, national policy and best practice.
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As an Audit Coordinator you will lead preparations for the INEQE safeguarding audit in March 2027, embedding learning from previous audits and coordinating the Diocese’s response
We are looking someone who has:
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Extensive safeguarding experience in a statutory, voluntary or judicial settings.
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Strong knowledge of safeguarding legislation and risk assessment processes.
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Experience in managing complex safeguarding casework.
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Experience working with victims, survivors, and perpetrators of abuse.
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Excellent communication and organisational skills
Please refer to the attached Job Description for full details of the Safeguarding Advisor (Audit Coordinator)
Benefits of the role include:
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Competitive salary within the Charity Sector
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A 10% non-contributory pension
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Life assurance provision of 3x annual salary
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25 days annual leave per year, plus bank holidays
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An employee assistance programme
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Learning and development opportunities
Ready to Apply?
Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines.
The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Registered Charity
0
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a highly experienced and strategic safeguarding specialist to be our Diocesan Safeguarding Officer (DSO) to lead safeguarding across the Diocese. Effectively as Head of Safeguarding, this is a senior leadership role with independent authority of the Diocesan Bishop, responsible for the professional oversight of safeguarding children, young people, and vulnerable adults.
The Head of Safeguarding provides expert guidance, manages safeguarding concerns and allegations, and ensures the implementation of national safeguarding standards. You will lead a dedicated team, collaborate with senior clergy and external agencies, and ensure that safeguarding is embedded in every aspect of diocesan life.
Some of the key responsibilities of the role include:
Culture, leadership, and Capacity
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Lead the development and implementation of the diocesan safeguarding strategy.
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Work closely with the Bishop of Guildford, Cathedral Dean, Diocesan Secretary, and senior clergy to promote a culture of safeguarding excellence.
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Support the Independent Chair of the Diocesan Safeguarding Advisory Panel (DSAP), ensuring effective governance and oversight.
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Oversee diocesan responses to audits, quality assurance, and Safeguarding Practice Reviews.
Prevention
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Implement the Church of England’s Safeguarding Code of Practice across the Diocese.
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Provide expert safeguarding advice to clergy, parishes, and the Cathedral.
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Ensure safer recruitment practices are followed across all diocesan bodies.
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Develop and oversee the diocesan safeguarding training plan in line with the Church of England’s Learning and Development Framework.
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Ensure training is high-quality, legally compliant, and regularly reviewed.
Recognise, Assess and Manage Risk
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Lead and coordinate all safeguarding casework within the Diocese, ensuring that work is completed as required by Church of England Managing Safeguarding Allegations Code of Practice, and statutory guidance and legal responsibilities.
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Participate in Case Management Groups, supporting the chair to ensure proper case management and ensure lessons learned are shared with DSAP.
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Collaborate with senior leaders to report Serious Safeguarding Incidents to the Charity Commission.
Victims & Survivors
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Coordinate responses to disclosures of abuse, ensuring timely and compassionate support.
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Implement the House of Bishops’ policy on responding well to victims and survivors.
Learning, Supervision and Support
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Work collaboratively with the National Safeguarding Team and other Church of England Safeguarding Officers, attending national safeguarding events and activities as required.
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Engage in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Diocesan Safeguarding Officers are met.
General
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Lead and develop the safeguarding team, fostering a culture of collaboration and reflective practice.
We are looking someone who has:
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Proven leadership and strategic planning skills.
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A professional qualification or equivalent experience (e.g., in social care or criminal justice), with current professional registration where applicable.
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In-depth knowledge of safeguarding legislation, policy, and best practice.
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Experience of leading/facilitating/influencing organisational culture change to develop good safeguarding practice and healthy safeguarding cultures.
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Experience in managing complex safeguarding casework and risk assessments.
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Experience working with victims, survivors, and perpetrators of abuse.
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Strong interpersonal and communication skills, with the ability to influence and challenge constructively.
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Familiarity with Church of England safeguarding frameworks and governance structures.
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Commitment to the values and mission of the Church of England.
Please refer to the attached Job Description for full details of the Head of Safeguarding
Benefits of the role include:
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Competitive salary within the Charity Sector
-
A 10% non-contributory pension
-
Life assurance provision of 3x annual salary
-
25 days annual leave per year, plus bank holidays
-
An employee assistance programme
-
Learning and development opportunities
Ready to Apply?
Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines.
The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Registered Charity
0
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.