Advice for families caseworker jobs

Contract: Permanent, part time

Hours: 17.5 hours per week

Location: London, Brent (hybrid working)

Salary:  £32,980 pro rata £16,490

Closing date: 6 September 2022 at 9am

About the role

Young Roots’ Casework Service provides one-to-one intensive and open-ended support, advice and advocacy to young refugees and asylum seekers. Launched in 2016, the service has quadrupled in response to both volume and complexity of need. You will be part of a growing team of skilled and committed Caseworkers, supporting hundreds of young refugees each year.

As Senior Caseworker, you will be responsible for your own caseload of young people in Brent, some of whom will be part of our contingency accommodation project in Wembley, providing holistic and trauma-informed support; making referrals for mental health support and legal advice as well as to other relevant services; monitoring and reporting progress against milestones and outcomes; and responding to safeguarding concerns.

About you

We would like to hear from you if you have the following:

• Experience of providing casework support to young refugees and asylum seekers aged 11-25 years  
• Working knowledge of the UK asylum and social care systems for young refugees and asylum seekers, including Unaccompanied Asylum-Seeking Children and care-leavers  
• Understanding of the challenges experienced by young refugees and asylum seekers in London  
• Working knowledge of child protection issues and safeguarding processes  
• Ability to empathise, communicate and engage effectively with young people in distress  
• Ability to handle complex, sensitive and confidential information appropriately  

How to Apply

To view the Job Description and Person Specification, please see the link below.

To apply, please submit your CV alongside a personal statement, within our application form (in the Quick apply link below), outlining how you would be a great fit for the role.

Your personal statement should be no more than 2 pages long, answering the following questions:

1. What is your motivation for working with Young Roots and this role specifically?
2. What skills and experience can you bring that will enable you to be successful in this role?
3. How would you take a holistic approach to supporting a young person presenting with multiple complex needs?

Young Roots offers a competitive package, with a generous 28-day annual leave entitlement, flexible working and 5% employer pension contribution (3% employee contribution)

Founded in 2004, Young Roots works with young refugees and asylum seekers aged 11-25, in London, to improve their wellbeing and fulfil their potential. We provide direct services for young people, including youth and sporting activities, one-to-one intensive Casework support, access to therapeutic and legal support, English-language learning and youth leadership. We run parallel services in Croydon and Brent supporting hundreds of young refugees and asylum seekers each year, from 40+ countries, many of whom are unaccompanied.

We have an ambitious strategic plan 2021-2024, framed by our values, which includes our aim to draw on our deep understanding of the challenges young refugees and asylum seekers face to advocate for better systems and policies, both locally and nationally, with and for the young people we support and the wider community of refugees and asylum seekers in the UK.

Young Roots is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Young Roots is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

No agencies please.

Women and Girls Network (WGN) is looking for experienced and dynamic Advice Hub Caseworkers to join our highly successful Advice Service.

As an Advice Hub Caseworker you will provide one-off and short term emotional, practical and advocacy support for self-identifying women, girls and non-binary people who have experienced any form of Violence Against Women and Girls (VAWG). You will be providing advice, information and support over the phone and via our web-chat and linking survivors with support that is right for them. You will also provide consultation and advice to professionals who are working with cases involving VAWG.

The Advice team work from a woman-centred, trauma informed and survivor led integrated approach, ensuring individualised support that is rooted in empowerment and best practice. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors. These posts play a key part in helping us identify current issues affecting survivors in London and opportunities for change.

The ideal candidates will be experienced in providing support, have an excellent insight into the needs of survivors of VAWG and be innovative. This is a unique opportunity to join one of the leading specialist VAWG organisations within the women sector, and play a pivotal role in the development and delivery of a service which improves responses, access and support to survivors in London. If you have the required skills then we would love to hear from you.

These roles will initially predominately involve remote working, evolving to involve regular office based working (in Ealing, as well as travel across London) as determined by service requirements and as circumstances allow).

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural feminist organisation. WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.

These posts are subject to satisfactory reference and DBS checks.

WGN is an equal opportunities employer. The above posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Main purpose of job

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Please find the attached full job description, which outlines the main duties and person specification. 

TO APPLY, PLEASE APPLY WITH A FULL CV AND COVERING LETTER IN WHICH YOU SHOULD HIGHLIGHT HOW YOU MEET THE REQUIREMENTS OF THE ROLE AND OUTLINE WHY YOU ARE INTERESTED IN WORKING FOR CFAB.

Application Closing Date: 5 September 2022

Immediate start possible for the successful candidate so please be aware that the advert may close before closing date, if required. 

Tags: Advice, Information, Social Work

The client requests no contact from agencies or media sales.

About Safer London

Safer London is a leading charity working with young Londoners and their families affected by violence and exploitation. We believe that all young Londoners can have a positive and productive future.

Whatever their history, when a child or young person comes to Safer London, they are just that – a child or a young person. By working alongside young Londoners, their families and peers, as well as the places where they spend their time, we can create a safe London not just for them – but everyone.

About the role

We are looking for a motivated, driven Specialist Family and Community Case Worker to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of young Londoners, their families, peers, and communities.

Core responsibilities of the role are, but not limited to:

• Delivering effective one to one advocacy to children, young people and their families in line with the Safer London model of work in collaboration with young Londoners so that their voice is centred, and they receive the required support to meet their individual assessed needs
• Work in a manner which honours our organisational values and is responsive to the trauma and experiences young Londoners, families and communities experience.
• Carry out robust risk assessments and strengths-based needs assessments, ensuring safeguarding is the priority, to ensure the most appropriate intervention is offered and risks are managed and escalated appropriately.
• Maintain essential records accurately ensuring high quality case recording.
• Complete reports (which may be shared with statutory bodies such as the police, courts, children social care and can be shared with the family) that accurately reflect the work undertaken in professional manner.
• Maintain effective communication both written and verbal whether this is virtual, face-to-face.
• Identify spaces and places where Young Londoners feel safe enough to engage in meaningful interventions/activities.
• Work with partners, communities and other key stakeholders to deliver the service effectively.
• Work creatively with colleagues to generate project resources and materials which are accessible to those with a range of needs as required
• Act in accordance with safeguarding legislation and guidance, in addition to Safer London’s practice guidelines and wider pan London processes and protocols.
• Undertake any other duties as required and commensurate with the level of this post.

If you are committed, resilient and ambitious Specialist Family and Community Case Worker and believe you have what it takes to help us to improve the safety of young Londoners and their families then please apply.

Additional Information

We are committed to protecting and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment.

We request an Enhanced DBS (Disclosure Barring Service) check as part of the recruitment process.

At Safer London we value diversity and we’re committed to creating an inclusive culture. We encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

Our Benefits Package

Safer London continually reviews its pay and offers generous benefits:

• Safer London is an agile working organisation. This means you have flexibility to work across different locations e.g., from home, our current office premises (Southwark) and community locations (café/co-working spaces) when you are not delivering face to face work in the community.
• Our Flexible Working Policy allows requests from day 1.
• Pension Scheme
• Season Ticket Loans
• Cycle to Work Scheme
• Mental Health Free Helpline
• Death in Service Benefit
• Acting up, additional responsibilities and student supervisor roles provide opportunities to develop and progress your career. Recognised by additional pay.
• Holiday Allowance - You will be entitled to 28 days holiday plus bank holidays and other statutory holidays, part time employees receive a pro-rata entitlement
• Annual leave linked to length of service - 3 years’ service 30 days and 5 years’ service 33 days, part time employees receive a pro-rata entitlement.

How to apply

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or on Safer London’s Website.

To apply please complete the online application and submit it by 14th September. As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews are currently taking place via video conference.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.

Location: BANES area and/or home working; the role is based at our main office in Bath, but could suit someone working from home, though occasional office attendance will be required

About Citizens Advice Bath and North East Somerset

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.

We provide free, independent and confidential advice – whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.

We offer information and generalist advice on any issue and specialist benefits and debt advice. We also offer specialist legal advice delivered by professionals acting on a pro bono basis.

About the welfare benefits team

The Macmillan welfare rights service provides advice and information on welfare benefits and entitlements to people affected by MS or cancer living in the Bath & North East Somerset area and/or being treated at the RUH or Dorothy House. We provide free, confidential advice on a range of issues including benefits and income maximisation and assist with any other related issues, such as housing, debt and employment. Our aim is to ensure that people affected by MS or cancer receive the support and help they need.

The team was established 14 years ago and is recognised by Macmillan as being one of their best performing teams in the country.

Role Purpose

To provide welfare benefits advice to maximise income for clients and their families who are treated at the RUH / supported by Dorothy House who will have cancer, MND, MS and other life shortening conditions.

What we offer our staff

• 6% employer pension contribution
• Flexible working arrangements
• 24-hour access to online wellbeing and mental health support

Sunday 25th September 2022

Senior WellFamily Plus Service Worker, Hackney WellFamily plus Service

Based in City and Hackney

30 Hours per week (part-time), remote and part on-site working, flexible hours

Grade 3 (lower) point 20-23: £30,861 - £33,512 FTE (£25,022.43 - £27,171.89 per annum), Inclusive of Inner London weighting

Permanent role

Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

The role and service / project

We are looking for a motivated, passionate and experienced WellFamily Worker with an impressive record of accomplishment of delivering high quality 1 to 1 services to meet the needs of service users from a Primary care setting. You will strive for excellent standards, robustly ensuring a quality, outcomes driven and accessible service. By joining Family Action’s WellFamily Plus service, you will ensure good quality holistic assessment is for people 16 and over, using emotional and practical interventions to meet the health and wellbeing outcomes for adults, children, young people and families. This is a short-term intervention model – offering up to eight sessions. It is a well-established model in City and Hackney and embedded within the 42 GP practices across the borough.

Your impact

Collaborating with health professionals and promoting co-production with service users, you will provide 1:1 personalised support to individuals and identify wider issues that impact health and wellbeing. You will address individuals’ unique needs by designing bespoke wellbeing plans and establishing partnerships, helping individuals improve their health and wellbeing, making positive, long-lasting lifestyle changes and play a pivotal role in diversifying and personalising care in local communities.

Your skills

You will have a strong track record in service delivery and a focus on quality, performance, safeguarding and record keeping .With a client-facing approach you will be passionate about engaging our service users in all aspects of our work including co-production. We want to hire a ‘can-do’ and energetic  Wellbeing Plus worker at a senior level  who will build and sustain positive working relationships with key stakeholders   while developing partnerships that will continue to evolve and effectively meet the needs of everyone the service supports.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

For an informal discussion about this opportunity please contact: Banu Aydinoglugil, Service Manager, Family Action WellFamily Plus Project. Contact details are on the advert document attached.

For an application pack and further information, please see attached or visit the Family Action current vacancies page.

Please email completed applications to the designated email inbox (21), please see advert document.

Closing date: Monday 5th September 2022 at 09:00am
Interview date: TBC 

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 482

We have an exciting opportunity for a Homicide Caseworker to join Victim Support's Homicide Service in West Yorkshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is to cover West Yorkshire and based working from home.

As a Homicide Caseworker you will:

Provide a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide, and deliver them a premium service with practical, emotional support using specialist commissioned services when supporting clients

• Act as the named contact and manage a case-load
• Maintain multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs, and ensure that bereaved people are central to all processes that concern them
• Determine the appropriate involvement of homicide trained volunteers on a case by case basis and oversee their work
• Make effective links with operational colleagues in their region including the Witness Service to ensure a seamless service to bereaved people
• Supporting applicable clients through domestic homicide reviews and advocating on their behalf were necessary

You will need:

• Experience of working with bereaved people, victims of violent crime or other highly vulnerable people
• Proven ability to manage a complex case load.
• Be able to work within a multi-agency setting.
• Have knowledge of the Criminal justice system.
• Effective and sensitive communication - verbally and in written form influence others
• Driving Licence and use of own car and has the ability to travel within the relevant region and work unsocial hours
• Understanding of the Impact of violence on the bereavement process

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Purpose of the Job

Fair Money Advice provides client focused and impact driven services. The ability to provide first class advisory and casework services that positively impact individuals, and the communities they live in, is fundamental to the way in which Fair Money Advice provides transparent and evidence-based services.

FMA is looking for a proven self-starter to support our specialist casework and advisory team as Project Support Worker.  

We are looking for someone who will provide support to a specialist team of money advisors and working closely with the Services Manager. The work will mainly be project based, administrative and will involve liasing directly with clients and partner organsiations.

This is an important and entry level job for someone looking to build skills, experience and knowledge about money and debt advice work.

JOB DESCRIPTION

Job Title                               Project Support Worker

Salary                                   £22,000

Annual Leave                      25 days paid holiday and 3% contribution to a stakeholder pension 

Hours of work                      37.5

Contract                               Permanent - (subject to continuation of funding)

Location                              Hybrid /Outreach locations as required

Training and development

Fair Money Advice will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Fair Money Advice in building capacity amongst its team members. 

Main Duties and Responsibilities

Personal debt and its consequences have an enormous affect on individuals and families alike. Fair Money Advice works with partners to provide budgeting advice and support to try and alleviate these difficulties working with individuals to prepare detailed financial statements and explore ways of maximising their income and reducing outgoings. Advisers from FMA also negotiate with creditors directly on behalf of clients and set up manageable and sustainable repayment arrangements whilst providing comprehensive casework services. 

The post holder will work closely with the Senior Adviser/Technical Supervisor to provide a quality user-led service to clients, meet contractual targets and maintain quality standards.

The post holder will also be required to coach and supervise volunteers/new staff.

Reporting

The post holder will report directly to the Services Manager of Fair Money Advice

Tasks & Responsibilities 

1. Provide administrative and case management support to advisers supporting them to assist individuals face to face, via written correspondence and over telephone. 
2. Support Senior Adviser/ Supervisor with administrative and reporting 
3. Work closely with Service Manager on reporting and data audits 
4. Support Partnerships Officer with ad-hoc duties
5. Ad hoc duties as set by Managing Director

 Coordination of Fair Money Advice Services

1. Systems and Quality Control Management - ensuring that procedures and policies are fully adopted across all advice services.
2. Contribute to revising and improving systems to ensure efficiency and adherence to Data Protection and other standards.
3. Supervision of volunteers or junior staff – provide necessary support to carry out their work, coordinating enquiries allocation. 
4. Data Management- ensuring that systems and data control are in line with regulatory and funding requirements.
5. Work with Service Manager on data audits and maintaining and producing regular performance / impact reports

New Product Development at Fair Money Advice

1. Networking - promoting the FMA image across all local and relevant networks 
2. Investigation & Research – contribute towards researching and compiling reports about new and existing demand for debt advice and debt prevention services. Research and reports will be used to strengthen the FMA business case for expansion and roll out of the programme as well as strengthening business planning

Desirable Attributes

1. Ability to speak a second language, or experience of working in multi cultural communities
2. Evidence of data analysis and awareness of the not for profit sector would be advantageous
3. Advice agency experience or similar

MAIN DUTIES AND RESPONSIBILITIES

1. Deal appropriately and sensitively with enquiries, by telephone, letter and email, from both clients, creditors and other organisations
2. Effectively collect and update monitoring data as required
3. Regular reporting on project performance/data impact
4. Provide and maintain casework support to advisers, book appointments; liaise with clients, process referrals from partners or other agencies to ensure diaries are active and up-todate.
5. To carry out full needs assessments for all debt advice enquiries
6. Upload and log all client enquiries and case updates on to FMA case management systems.
7. Help to maintain internal and external social media with relevant facts and updates as required to develop and expand FMA brand and impact effectively
8. Support senior/specialist adviser(s) with routine delivery of information and guidance to clients and or/organisations
9. Be able to provide support during evening or weekend events as expected
10. Take part in client/guest visits and conference meetings as required, and working effectively with different parts of Fair Money Advice.
11. Attend relevant conferences, seminars and meetings as required.
12. Attend internal meetings as required
13. To carry out such duties as required for the team
14. To adhere to all project policies, in particular those on confidentiality, data protection and equal opportunities; and to challenge negative attitudes and practice related to race, class, age, gender, sexuality, disability, or religion.

Staff management

1. To assist in the day to day running of the project
2. Assist with management of volunteers or junior staff

PERSON SPECIFICATION 

WORK, VOLUNTARY OR LIFE EXPERIENCE

Essential                       A minimum of 6 months experience working in an administrative/support capacity

Essential                       Knowledge and experience of case management systems, including proficiency in IT (Word, Excel, and Outlook)

Essential                       Experience of organising and servicing meetings (including drafting agendas and taking minutes)

ABILITIES, SKILLS & KNOWLEDGE

Essential                       Awareness of the reasons for and consequences of debt

Essential                       The ability to write clear and accurate notes, input data 

Essential                       Good time management, organisational skills, secretarial and administrative skills

Essential                       Excellent communication skills – both written and oral

Essential                       Ability to minute meetings.

Essential                       Ability to take personal responsibility for work allocated and carry out specific projects to agreed deadlines

Essential                       Good IT Skills and a willingness to learn 

Desirable                      Experience of delivering workshops, facilitating group sessions

Desirable                      Ability to identify emergency needs and prioritise work

Location: Bath & North East Somerset area and/or home working; the role is based at our main office in Bath, but could suit someone working from home, though occasional office attendance will be required.

Hours: 37.5

Contract: 30 months, though may be extended, subject to continued funding

About Citizens Advice Bath and North East Somerset

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.

We provide free, independent and confidential advice – whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.

About the welfare benefits team

The Macmillan welfare rights service provides advice and information on welfare benefits and entitlements to people affected by MS or cancer living in the Bath & North East Somerset area and/or being treated at the RUH or Dorothy House. We provide free, confidential advice on a range of issues including benefits and income maximisation and assist with any other related issues, such as housing, debt and employment. Our aim is to ensure that people affected by MS or cancer receive the support and help they need.

The team was established 14 years ago and is recognised by Macmillan as being one of their best performing teams in the country.

Role Purpose

To provide, after training, welfare benefits advice to maximise income for clients and their families who are treated at the RUH / supported by Dorothy House who will have cancer, MND, MS and other life shortening conditions.

What we offer our staff

• 6% employer pension contribution
• Flexible working arrangements
• 24-hour access to online wellbeing and mental health support.

Closing Date: September 25th 2022

10* Full Time (37 hours) roles available (Harlow, Maldon, South Essex, Southend, Tendring, Uttlesford)

Salary: Circa £27,000 (FTE) (actual salary will be determined by employing Local Citizens Advice Office but is expected to be in this region)

These posts are to provide intensive, expert welfare benefits advice and casework to clients diagnosed with cancer and their immediate families.  Candidates will require a strong, testable and working knowledge of welfare benefits ideally obtained within a not-for-profit advice setting.

Citizens Advice Essex, the consortium of local Citizens Advice serving Essex, Southend and Thurrock, has entered into a long-term partnership with Macmillan Cancer Support to set up and deliver a new specialist advice service providing expert welfare benefits advice to people diagnosed with cancer and their families. The service aims to support individuals holistically, to ensure the financial effect of their diagnosis is mitigated by ensuring all possible benefits are claimed, other sources of financial support accessed and that they are referred to other Citizens Advice or Macmillan services where appropriate. 

Closing date: August 26th 23:59

Rahab is a London based charity that supports women in prostitution and women who have experienced sexual exploitation, including trafficking and modern slavery.

We are looking for an experienced professional to lead on our one-to-one casework support for women with complex needs who face multiple barriers, including women who are vulnerable migrants, asylum seekers, refugee women, women in contact with the criminal justice process.

You will be working with women across London, delivering outcome-focused support that places women’s individual needs and priorities at the centre, helping at every stage with any practical needs, issues and problems women may face and that are integral to their cases and overall wellbeing.

Current activities include helping women navigate the asylum system, find housing, find a solicitor, see a doctor, access welfare benefits, social care, mental health and wellbeing support, financial relief, open a bank account, learn new skills (including English), access counselling, vocational training, higher education, employability and entrepreneurship schemes, or simply offering a safe space to come for a chat.

Carrying your own caseload of more complex cases, you will play an important role in helping us increase referrals and engagement with more women who could benefit from our support, as well as in supporting our team of amazingly talented volunteers who work across different roles.

A challenging but immensely rewarding opportunity, this post would suit an individual with vision and leadership ability who wants to make a real difference and can bring energy, enthusiasm and initiative to the role.

We are a welcoming, small but highly functioning team, who are passionate advocates for women’s empowerment.

If this sounds like you, we’d love you to consider joining us.

Benefits include a contributory pension scheme, generous annual leave entitlement, flexible working policy, clinical supervision, continued professional development.

This post is funded by City Bridge Positive Transitions - Survivors Programme.

Hours: Part time hours available

Duration: Fixed term to 31st January 2023 with potential to extend contract if funding allows

We are excited to announce that we are currently seeking to recruit Money and Pensions (MaPs) Debt Advisers to join our thriving charity within County Durham.

The purpose of the role is to provide tailored advocacy, advice and support

to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again.

There are a number of positions available, and advisors will be delivering advice to both local and national clients through a variety of channels.

Whilst the successful candidate will ideally have experience of a MaPS debt project and have completed training to caseworker level, we are open to applications from candidates who require training to attain the required specialist debt advice accreditation.

Candidates should be able to demonstrate excellent communication skills, with good understanding of interviewing skills and general advice work.

What we offer: There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, excellent training and development opportunities and much more!

 Closing date for applications: 16th September 2022

Proposed date for interview: week commencing the 19th September 2022

The National Road Victim Service is looking for dedicated caseworkers who can genuinely make a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

A rare and exciting opportunity to help us to help others

Do you want to make a genuine difference to people’s lives and be part of an enthusiastic, energised, and dynamic team delivering world class support services to people at a time when they are most vulnerable? Can you help us reach greater numbers of people in need and build upon an established foundation to create an enduring legacy?

Are you capable of working in emotionally challenging scenarios, delivering support to people suffering the horrendous consequences of road death and serious injury, whilst providing high quality care?

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to roll out our clinically developed, trauma informed support services across the country.

Who we are

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.

Who you are

We are embarking on an exciting period of expansion with the creation of a number of new roles across the country which will involve the face-to-face provision of emotional and practical support to bereaved or seriously injured people. We need energised, self- starters who are passionate about helping others, to join our fantastic team.

We are looking for people who have a background in providing emotional support and practical research and advocacy for vulnerable people after a serious psychological trauma such as the death of a loved one in violent circumstances.

Specifically we are seeking candidates with:

• experience of frontline care for people in crisis with acute vulnerabilities and risks.
• research and advocacy skills – you get crucial things done through liaison with external agencies.
• significant resilience, and willingness to be professionally developed and clinically supervised.
• a full UK driving licence, with access to your own transport and willing to use it for work purposes (we reimburse travelling expenses). Employees are subject to driver licence checks. If you drive, please note we do not accept applications from serious traffic offenders due to the nature of our work.

We are interested in receiving applications, not to the exclusion of others, from people with a track record and references relating to backgrounds of working with people who have suffered sudden bereavement or working with people with heightened vulnerabilities.

The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.

We have roles available in the following locations:

• Dyfed Powys
  29 hours per week, split evenly over 4 days Monday-Friday, worked between the hours of 8am-6pm
• 1 role available
   
• West Midlands
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• South, Southeast and Central England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• Edinburgh
   36.25 hours per week, split evenly over 5 days Monday-Friday, worked between the hours of 8am-6pm
• 1 role available

If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.

NRVS Regional Manager quote,

“I love my job because we share the same vision and are all committed to supporting people who are experiencing traumatic loss. This creates a warm and energising team spirit where everyone is there for each other. The Charity is constantly evolving, and I feel privileged to be a part of this process. I am trusted to deliver, and I work hard to maintain that level of trust, which ultimately allows me to deliver my very best to the people we support.”

Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

About Safer London

Safer London is a leading charity working with young Londoners and their families affected by violence and exploitation. We believe that all young Londoners can have a positive and productive future.

Whatever their history, when a child or young person comes to Safer London, they are just that – a child or a young person. By working alongside young Londoners, their families and peers, as well as the places where they spend their time, we can create a safe London not just for them – but everyone.

About the role

We are looking for a motivated, driven Specialist Education, Employment and Training (Caseworker, Internal Advisor) to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of young Londoners, their families, peers, and communities.

Core responsibilities of the role are, but not limited to:

• Delivering effective one to one support to children and young people in line with the Safer London model of work in collaboration with young Londoners so that their voice is centred, and they receive the required support to meet their individual assessed needs.
• Work in a manner which honours our organisational values and is responsive to the trauma and experiences young Londoners, families and communities experience.
• Establishing and developing relationships with education and training providers.
• Establishing and developing relationships with employers, including those providing employment schemes, apprenticeships, etc.
• Carry out robust risk assessments and strengths-based needs assessments, ensuring safeguarding is the priority, to ensure the most appropriate intervention is offered and risks are managed and escalated appropriately.
• Maintain essential records accurately ensuring high quality case recording. Complete reports (which may be shared with statutory bodies such as the police, courts, children social care and can be shared with the family) that accurately reflect the work undertaken in professional manner.
• Maintain effective communication both written and verbal whether this is virtual, face-to-face.
• Identify spaces and places where Young Londoners feel safe enough to engage in meaningful interventions/activities.
• Work creatively with colleagues to generate project resources and materials which are accessible to those with a range of needs as required.
• Act in accordance with safeguarding legislation and guidance, in addition to Safer London’s practice guidelines and wider pan London processes and protocols.
• Maintain effective communication both written and verbal whether this is virtual, face-to-face.
• Hold internal surgeries offering advice and guidance regarding resettlement.
If you are committed, resilient and ambitious Education, Employment and Training (Case Worker, Internal Advisor) and believe you have what it takes to help us to improve the safety of young Londoners and their families then please apply.

Additional Information

We are committed to protecting and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment.

We request an enhanced DBS (Disclosure Barring Service) check as part of the recruitment process.

At Safer London we value diversity and we’re committed to creating an inclusive culture. We encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

Our Benefits Package

Safer London continually reviews its pay and offers generous benefits:

• Safer London is an agile working organisation. This means you have flexibility to work across different locations e.g., from home, our current office premises (Southwark) and community locations (café/co-working spaces) when you are not delivering face to face work in the community.
• Our Flexible Working Policy allows requests from day 1.
• Pension Scheme
• Season Ticket Loans
• Cycle to Work Scheme
• Mental Health Free Helpline
• Death in Service Benefit
• Acting up, additional responsibilities and student supervisor roles provide opportunities to develop and progress your career. Recognised by additional pay.
• Holiday Allowance - You will be entitled to 28 days holiday plus bank holidays and other statutory holidays, part time employees receive a pro-rata entitlement.
• Annual leave linked to length of service - 3 years’ service 30 days and 5 years’ service 33 days, part time employees receive a pro-rata entitlement.

How to apply

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or on Safer London’s Website.

To apply please complete the online application and submit it by Sunday 18th September 2022. As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews are currently taking place via video conference.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.