Advice information volunteer roles

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Trustee for the Mustard Tree

Can you help us grow our support for often-marginalised communities and people facing barriers to opportunities?

You could be a trustee for the Mustard Tree, a Reading-based Christian charity that reduces health and social inequalities, builds stronger communities, and gives a voice to the unheard.

About us

Set up in 2003, the Mustard Tree Foundation (Reading), known as The Mustard Tree, is a charity where we are passionate that every individual has the opportunity to thrive. Our vision is to develop the work we do in Reading, identifying unmet needs and innovating and growing projects which support individuals who are marginalised and facing disadvantage, delivering high-impact services to some of Reading’s most underrepresented people.  As a charity with a Christian ethos, the projects we generate are inspired by our faith and are thus are designed to serve all sections of our diverse community.

We are an incorporated charity, with a financial turnover in 2024 of £335k. Our three focused projects: Engage, Rahab and Starting Point, all support different communities, whilst linked to our common vision.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience and skills in our work and we’d expect new trustees to have strong empathy with our cause and with the needs of our beneficiaries. 

You don’t necessarily need prior experience of charity trusteeship, although that would be welcome. You need to have a Christian faith and participate with us in prayer.

We are especially looking for people with skills and understanding of financial management in a not-for-private-profit context; a grasp of fundraising strategy; or understanding of HR management and compliance, but we don’t expect you to have all three of those abilities!

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

We ask for at least five hours of your time per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

What do you get as a volunteer trustee with our organisation? 

• An opportunity to exercise your strategic planning skills, probably in a different environment or context 
• An opportunity to influence and collectively-lead an organisation supporting often-marginalised communities
• A chance to expand and implement your understanding of our work
• A chance to augment your experience of charities 
• A boost to your career and CV, if needed 
• Satisfaction of helping an organisation that supports communities in Reading, thus giving something back to your community 
• Induction training from us; training, support and assistance from local charity-support & advice agencies

What do we get? 

• Your strategic skills, knowledge, understanding or experience
• Your abilities to influence plans for our charity’s future
• Enhancement to our overall governance and the Board of trustees; improvement in our charity governance and operational growth
• Your participation in our collective decision-making, contributing to all areas of our charity work
• Your enthusiasm

What do our beneficiaries get? 

• The ability to continue our support to access opportunities, as we plant hope and cultivate change
• A forward-looking and agile organisation, with a well-informed and well-managed Board of trustees

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video. A detailed Role Description and Person Specification can be made available to you upon request.

Trustee appointments are subject to satisfactory references, to completion of an online Safeguarding course and an Enhanced DBS check. 

Your CV or similar will be read by our existing trustees, and an interview offered as soon as mutually convenient.

I need to know more 

Contact Mike Allen via Quick Apply below for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom/phone)

Are you passionate about supporting people to improve their language and communication skills? If you’re knowledgeable in the field of ESOL and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you! 

Purpose of role 
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills to teach one of our outreach classes in South Kensington, London every Saturday from 16:00-18:00.

Start – 07/06/2025 (negotiable)

End – 02/08/2025 (negotiable)

The course is aimed at learners designed for English speakers of other languages at Entry 3/ Level 1 who want to further develop their English language skills along with their employment skills. Learners can choose to specialise in retail, care or other vocational area. Learners will focus on the fundamentals required in a working environment, bolstering their confidence in writing and reading skills and communication abilities.

Skills/ experience

• CELTA or similar qualification is desirable
• Teaching experience is desirable

The aim is to support adult learners who need to improve their English language skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of ESOL courses. 

You need to: 

- Be passionate about helping people achieve their potential 

- Be a qualified ESOL practitioner (CELTA, DELTA, DTTLS ESOL or Literacy) 

- Be knowledgeable in your subject field 

- Be able to carry out effective planning, monitoring and evaluation of courses 

- Demonstrate a high level of computer literacy 

- Be able to use your own initiative, and to organise and prioritise your workload 

- Be able to meet deadlines and work under pressure 

- Be able to identify and implement changes in existing systems 

- Be able to maintain excellent working relationships with colleagues and students 

- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos 

- Be committed to the provision of a quality service and the implementation of quality improvements 

- Demonstrate awareness of and commitment to valuing equal opportunities and diversity 

- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values 

- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement 

 - All applicants must have the right to work in the UK 

About Nova 
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   
  
Reaching 2,000+ people each year, we: 
• Develop knowledge, education and confidence  
• Connect diverse groups   
• Provide opportunities  
  
Our work, operates on 2 levels:  

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering  
• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action  ​ 

FoBV are looking for a new Chair of Trustees. This individual will lead the board and be responsible to its members, ensuring that it governs the charity effectively, and in accordance with the charity’s vision, goals and charitable purposes. while also being an ambassador for the charity.

About Us

Friends of Bennerley Viaduct (FoBV) is a community organisation based in Derbyshire formed in 2015 with the purpose of safeguarding the Bennerley Viaduct Grade II* listed structure and its surrounding environment. Since 2019, when the organisation became a CIO, it has grown thanks to funding which led to the building of full access onto the viaduct, a new visitor centre and café and the development of an activity programme encompassing both formal and informal learning.

Chair role

· Provide strategic leadership to the charity and the Board, ensuring that FoBV achieves its charitable purposes and goals.

· Work in partnership with the Board, Operations Director and team to achieve our shared objectives.

· Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.

· Optimise the relationship between the board and FOBV staff, members and volunteers.

· Plan and chair the board meetings and the AGM, with others as appropriate.

· Act as a spokesperson and advocate for FOBV.

What we are looking for
Essential

● Experience of being a trustee.

● A keen sense of strategic purpose.

● An inclusive leadership style.

● The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative environment.

● Advocate - be able and willing to champion FoBV work through personal networks, social media, and other channels.

● A strong personal commitment to equity, diversity and inclusion.

● Be responsive

In addition to the above, the Chair will have the responsibilities and qualities of all trustees:

Responsibilities of all trustees

● Support and provide advice on FoBV purpose, vision, goals and activities.

● Approve operational strategies and policies and monitor and evaluate their implementation.

● Oversee FoBV financial plans and budgets and monitor and evaluate progress, with the support of the Trustee Treasurer.

● Ensure the effective and efficient administration of the organisation.

● Ensure that key risks are identified, monitored and controlled effectively in conjunction with the Trustee Board.

● Provide support and challenge to the Operations Director in the exercise of their delegated authority and affairs.

● Keep abreast of changes in charity law and regulations as appropriate

● Attend six Board meetings a year and be adequately prepared to contribute to discussions.

● Contribute to the broader promotion of FoBV charitable objects, aims and objectives by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

● Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

● Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

● Effective communication skills and willingness to participate actively in discussion.

● A strong personal commitment to equity, diversity and inclusion.

● Enthusiasm for our vision and mission.

● Willingness to lead according to our values

● Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

● Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.

This is a voluntary position, but reasonable travel expenses etc. will be reimbursed

We specialise in supporting people with visual impairment and complex needs in a range of services including Care Homes and Supported Living. Can you help support us in making a difference in the lives of the people we support?

What will you be doing?

We have an exciting opportunity for you to join our experienced Board of Trustees. As a member of the Board, you will play a vital role in steering and supporting the Group. The Board is responsible for providing strategic direction, ensuring we meet regulatory requirements, and overseeing the work of the staff team, ensuring the Group's efficient administration and financial stability.

What are we looking for?

Ideally, we are looking for a finance professional with experience in accounting or financial analysis, who possesses expertise in financial principles and practices. Having a good understanding of budgeting, forecasting, and financial reporting that will help support our strategic goals and direction. 

What difference will you make?

We are constantly striving to make a difference to people’s lives through the provision of aspirational services for people with sensory and other specialist needs. We want to enable people to live fulfilled lives in excellent quality accommodation, and our whole philosophy is based around person-centred principles. Your contribution as an experienced finance professional will help us maintain a forward looking approach to establishing financial stability and governance. 

Before you apply

Please apply through Reach in the first instance and provide a covering letter detailing why you are interested in this role.

Join a vibrant Yorkshire-based countryside charity helping disabled people to get 'Out There Together'.

Since 1990, Open Country has been helping people with disabilities to access and enjoy the countryside. The voluntary role of Treasurer is a crucial role in helping us manage our finances responsibly and sustainably. You will serve as a Trustee of the Charity and a Director of the Limited Company, helping us to make informed decisions to allow us to perform our inspirational work.

We have a part-time Finance Officer and use a local firm of book-keepers to prepare our monthly management accounts using Paxton software. Payroll issues are dealt with using the services of another third party. Thus, your input will be primarily at a governance level rather than one of financial administration.

We seek someone with the following attributes:

- Ability to analyse financial data and assess their financial impact on our charity.

- A great teamwork ethic and willingness to work collaboratively with other Board members and staff.

- Previous financial experience, ideally in the charity sector.

- A strong commitment to Open Country's values and purpose.

Would you like to become a Trustee?

Each year we seek new volunteers to join our board of trustees, bringing with them the skills and experience we need to work for a better future for nature, people and the green spaces we all love across Rotherham and Sheffield.

As well as an enthusiasm and passion for our work, we are looking for people with the skills to help govern the Trust.Experience of working in a decision-making group is very helpful as well as a good local knowledge of Rotherham and/or Sheffield. You would need to be able to commit to attending our Annual General Meeting (held in October) and at least four board meetings per year, which require some preparatory work..

This year we are especially keen to hear from people:

• Have expertise in strategic HR, staff health & wellbeing support
• Commercial, business acumen, profit for purpose experience (with reference to our consultancy)
• Have a good knowledge of communities and/or natural environment in Rotherham
• Can represent more of our diverse community in Sheffield & Rotherham

To find out more have a look at the role description visit our website

Could you be a trustee for Avenues?

Avenues Group is a specialist provider of adult social care, supporting people with complex needs to enjoy life. We always want to do things better, and as part of our development we are now looking for new trustees.

Our trustee group has to reflect the diversity of the people we support and the communities in which we work, and we welcome and encourage applicants from all backgrounds.

We would particularly like to hear from people with lived experience of disability, encouraging people who are accessing support services, and neurodivergent people.

Do you have experience in any of the following?

• Care Sector Financial Experience to join our Board and Finance Committee
• Health and Social Care Experience (outside Avenues) to join our Board and one committee (to be decided).
• People management and organisational development to join our Board and the People, Culture and Reward Committee
• Risk Management (specialising in a quality, compliance and regulatory environment) to join our Board and our Audit and Risk Committee.

If so, we'd like to meet you, apply today and to find out more about us and the role please download the attached trustee pack and role profile. 

Still unsure if this role is for you? We are happy to offer an informal chat with our Head of Governance so feel free to contact us and we can organise this.

Why join us?

You’ll be part of an organisation that instils its values at all levels of the business, ensuring the people we support are at the forefront of our decisions.

Our people love working here, and most trustees stay for many years, becoming as passionate as we are.

This opportunity will be useful for anyone wanting to learn more about being a trustee, full training and support will be provided, and wishing to develop a more rounded skill set. It can also be a fantastic opportunity for someone with many years of experience to share their skills.

As part of our recruitment process, the successful candidates will meet and be interviewed by different stakeholders including people we support and Chairs of Committees as well as our CEO, current Group Boards Chair and other trustees of the board.

Interviews are planned week commencing w/c 18th August and w/c 25th August (subject to any changes due to availability of stakeholders).

We will process your data in line with our privacy policy. To find out more read the Privacy Notice on our website. We want you to have control over your data. You can contact us at any time to request or change the data that we hold about you or even if you just have a question relating to the data, we hold about you.

The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme this Autumn 2025, which operate across London. 

We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects. 

WHO CAN VOLUNTEER AS A MENTOR? 

We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities. 

OUR MENTORING PROGRAMMES  

We will be running our exciting Twelve-week Mentoring Programme from October 2025 - February 2026, across London, in the boroughs of Enfield, Tower Hamlets and Sutton. 

The programme will involve: 

• Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week. 

• Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator. 

• Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.

We will train you to mentor and provide ongoing support for the duration of your programme. 

The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work. 

PERSON SPECIFICATION 

Requirements 

• A minimum of 18-years-old.

• Willing to complete a DBS Check (paid for by The Diana Award).

• Willing to provide contact details for two referees.

• Has the right to work and volunteer in the UK. 

• Able to attend a three-hour in-person mentor training session. 

• Able to commit to weekly face-to-face sessions. 

• Lives or works in London.

Skills 

• Passion for working with young people. 

• Has developed or willing to develop active listening skills. 

• Ability to see solutions and opportunities when working with people or in a group setting. 

• Ability to show resilience when faced with challenging situations or behaviours. 

Experience / Knowledge 

• Has work experience, this can be professional, from previous volunteering, or social action initiatives. 

• Has developed or willing to develop experience of picking, planning, and delivering a social action campaign. 

Optional Experience / Knowledge 

• Has prior experience working with young people. 

• Has experience in organising grassroots activism. 

• Has experience or knowledge in Corporate Social Responsibility (CSR). 

• Has experience or knowledge in Widening Participation. 

• Has experience in project management. 

Responsibilities

• Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET. 

• Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting. 

• Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator. 

• Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback. 

• Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences. 

• Support young people to plan a social action project. 

• Foster a growth mindset and encourage young people to challenge themselves to work towards their goals. 

• Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc. 

• Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy. 

OUR CHARITY 

The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see. 

HOW CAN I APPLY?

1. Read the Mentor Application Pack attached, so you have all the necessary information before applying. 

2. Apply now using the Online Application Form

The deadline to apply is 6th August 2025 you will hear back about your application in mid-August 2025. 

If your application is successful, volunteer mentoring will begin in October 2025, following identity checks and training. 

We can’t wait to receive your application! 

Role Description: Charity Trustee Treasurer - Norfolk Ornithologists Association (NOA)

• Role Title: Trustee Treasurer
• Location: Norfolk, UK (Flexible, with meetings held virtually and in-person at Holme-next-the-sea)
• Time Commitment: Approximately 6-10 hours per month
• Reporting To: The Board of Trustees

NOA's Mission:

The NOA is a conservation organisation dedicated to the scientific study of birds and other wildlife, with four visitor reserves in Norfolk. We collect information which helps us to monitor and understand how birds and wildlife are coping year to year. Our work also enables people to encounter wildlife in a friendly and personal way. The results of the Association’s work are published yearly in its annual reports

Purpose of the Role:

The Treasurer plays a crucial strategic oversight role in ensuring the financial health and sustainability of the Norfolk Ornithologists Association (NOA). This role is focused on maintaining financial probity, providing clear financial guidance to the Board of Trustees, and ensuring that NOA’s financial practices are transparent, compliant, and well-managed. As a full Trustee, the Treasurer holds collective oversight and responsibility across all aspects of the organisation, not just in financial matters, ensuring that all decisions align with the organisation’s broader mission to conserve and protect Norfolk’s wildlife and habitats.

This is a high-impact volunteer position requiring strategic financial oversight rather than day-to-day involvement in operational tasks. The Treasurer will work collaboratively with fellow Trustees, providing leadership and contributing to decision-making on a wide range of organisational matters.

Key Responsibilities:

1. Financial Oversight and Governance:

• Ensure the financial integrity of NOA by overseeing the organisation ’s financial reporting and controls, acting as the nominal account holder for our accounts.
• Review and approve financial reports and statements prepared by an outsourced team of bookkeepers, ensuring they are accurate, complete, comply with legal requirements, and are submitted to the Charity Commission before the end of October each year.
• Provide strategic advice to the Board of Trustees on financial matters, helping to ensure that financial decisions align with NOA's long-term goals and mission.
• Ensure compliance with relevant regulations and charity law, including proper reporting to the Charity Commission, and that NOA’s registration is up-to-date.

2. Budgeting and Financial Planning:

• Support the creation of the annual budget, ensuring it aligns with NOA’s mission and strategic objectives.
• Advise the Board on long-term financial planning and sustainability, helping to identify opportunities for growth or savings.

3. Financial Strategy:

• Ensure NOA’s financial practices and resources are used effectively to support conservation work and the fulfilment of the organisation’s mission.
• Provide guidance to help NOA navigate financial challenges, ensuring appropriate use of reserves and funding.

4. Working with the Team:

• Work closely with the bookkeeper and the Warden team to ensure the smooth running of day-to-day financial tasks, such as accounts receivable, accounts payable, and payroll, without directly managing these processes.
• Ensure that the Quarterly Gift Aid claim is submitted to HMRC.
• Review financial records and key documents, including budgets, annual reports, and financial statements, in collaboration with the team.

5. Strategic Advice and Reporting to the Board:

• Report to the Board regularly on the organisation ’s financial health, making recommendations for any necessary corrective actions or strategic decisions.
• Advise the Board on the potential impact of external financial factors (e.g., funding sources, investments, and grants).

6. Supporting Fundraising and Financial Sustainability:

• Assist in fundraising strategy development, particularly with regard to long-term financial sustainability, including legacy donations and major fundraising initiatives.
• Help ensure that NOA’s funding sources are diversified and stable to support ongoing conservation projects.

Skills and Experience:

• Organizational and Financial Oversight: Strong organizational skills with an ability to assess and oversee financial operations. Experience in managing or advising on financial matters is highly beneficial, but the role does not require professional accounting qualifications.
• Strategic Thinking: Ability to think strategically about NOA’s long-term financial health and sustainability.
• Attention to Detail: High attention to financial accuracy and integrity.
• Experience with Governance: Experience working within a board or governance structure is desirable but not essential.
• Communication Skills: Strong written and verbal communication skills to explain financial matters to Trustees and other stakeholders who may not have a financial background.

Time Commitment and Trustee Role:

As a full Trustee, the Treasurer will have a responsibility to attend regular Board meetings, which typically occur monthly, and the annual AGM.

Each Board meeting will last approximately two hours, and will be held predominantly at Holme-next-the-sea, occasionally virtual.

Trustees are expected to contribute actively to Board discussions, decisions, and the strategic direction of NOA. The Treasurer will also play a key role in shaping financial and strategic decisions across the organisation.

In addition to Board meetings, Trustees may be asked to serve on or contribute to specific subcommittees within the Board, depending on the organisation’s needs. These committees may include areas such as finance, fundraising, or conservation strategy. Participation in these committees is flexible but will provide an opportunity to have more focused involvement in particular areas of the organisation.

The NOA Board of Trustees:

The Board is composed of [insert number of Trustees, e.g., 6-10] Trustees with diverse skills and backgrounds, all working together to oversee and guide the organisation . As a Trustee, you will be expected to collaborate with the other Trustees, each of whom brings valuable expertise and experience to the organisation . The Chairman of the Board leads the Trustees, and each member is committed to advancing NOA’s mission through strategic leadership, governance, and oversight.

What NOA Offers:

• The opportunity to make a meaningful impact on the future of wildlife conservation in Norfolk.
• Flexibility in how you perform the Treasurer role, with an estimated time commitment of around 6-10 hours per month (including meetings and preparatory work).
• Collaboration with a passionate and dedicated team of Trustees and staff, with the chance to contribute to the strategic direction of NOA.
• A structured governance framework with opportunities for growth and leadership within the organisation .

How to Apply:

If you are interested in applying for this role, please submit a CV and a brief cover letter outlining your experience and why you are interested in becoming the Treasurer of NOA to the Chairman, Steve Newman.

By joining the NOA as Trustee Treasurer, you will play a vital role in ensuring the ongoing success of NOA’s conservation efforts and its financial health, making a lasting impact on the future of wildlife in Norfolk.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

�� Help Guide Our Vision – Become a Trustee Today ��

Location: Norwich 
Time Commitment: Approx. 10 hours per month
Closing Date: Sunday 20th July

​Do you have a passion for mental health and a desire to make a difference in your community?

​We are seeking dynamic and committed individuals to join our board of trustees - individuals who can bring a diverse range of perspectives, skills, and experiences to help shape the strategic direction of our Charity.

​No matter your level of experience, if you are passionate, motivated, and ready to contribute, you can bring something unique to our board. As a trustee, you will play a crucial role in shaping the future of our charity and ensuring we continue to support people in our region living with mental health challenges.

​Your involvement will help drive our mission to provide high-quality services and raise awareness about mental health in Norfolk and Waveney.

​We are keen to hear from applicants with backgrounds in HR, finance, health and safety, training, digital technology, mental health and other specialist areas. Your expertise in these fields will be invaluable in helping us strengthen our organisation, navigate challenges, and seize new opportunities.

​We are also keen to hear from applicants starting out in their careers. Being a trustee is a fantastic opportunity to make a real difference while developing valuable skills and experiences. Whether you’re at University, finishing College, or early in your career, your fresh perspectives and unique insights are exactly what we need to help shape our future.

​About Norfolk and Waveney Mind - ​Our vision is simple yet powerful: ‘All people are supported with their mental health to live a life that is meaningful to them.’

​As a registered charity, we are dedicated to supporting individuals facing mental health difficulties and advocating for better mental health services. Trustees are responsible for guiding the charity to fulfil its charitable purposes and ensuring we make the best possible use of available resources.

​What We Are Looking For
​We value a broad spectrum of expertise, including but not limited to leadership, governance, finance, fundraising, legal, and sector-specific knowledge. Above all, we are looking for individuals who are passionate about our mission and are dedicated to making a positive impact in our community. As a trustee, you will play a key role in guiding the organization, providing oversight, and ensuring we continue to thrive and achieve our goals.

​As a trustee, you will:

• Bring a deep commitment to mental health support and have an understanding of the charity’s work.
• Act as an ambassador for Norfolk and Waveney Mind, raising awareness of the importance of mental health and the services we provide.
• Contribute your expertise and insights to the board discussions and decision-making process.
• ​Participate in fundraising and awareness-raising events, should you wish.

We are looking for people who demonstrate:

• A strong understanding of the legal responsibilities and duties of trusteeship.
• Excellent communication skills and the ability to work as part of a collaborative team.
• Good independent judgement, creative thinking, and strategic vision.
• The ability to operate within a flexible and adaptable framework, with a high degree of professionalism and integrity.

Key Responsibilities
​As a trustee, your role will include:

• Ensuring the charity follows its purpose and operates within its governing document.
• Overseeing the charity’s financial stability and ensuring it applies resources effectively.
• Safeguarding the reputation and values of Norfolk and Waveney Mind.
• Contributing to the development and evaluation of long-term strategy and key performance targets.
• Providing guidance on key issues, initiatives, and challenges the charity faces.

What We Offer You

• The opportunity to make a tangible impact on mental health services in Norfolk and Waveney.
• The chance to work with a committed and passionate team of trustees and senior leadership.
• A personal induction and ongoing training, as well as regular updates on the charity’s work.
• Reimbursement of reasonable expenses incurred in conducting business of the charity will be reimbursed line with our guidelines.

Time Commitment and Requirements
​Trustees should be able to commit approximately 10 hours per month, with flexibility for varying demands. This includes attending:

• Monthly board meetings (held remotely or at our Sale Road offices in Norwich).
• Participation in sub-committees (optional but encouraged).
• Periodic training sessions and attendance at all-staff meetings (at least once per calendar year).
• Ad hoc visibility at public, fundraising, and social events.

​How to Apply 
​If you are passionate about mental health and believe you can make a difference, we want to hear from you. You will be redirected to the Norfolk and Waveney Mind website to apply online.

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. Here at Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone is passionate about mental health feels valued and supported.