Advice Jobs in Cardiff, Wales

LMK (Let Me Know)
Programme Coordinator  

• 20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant

• £30,000 p.a. (pro-rated)

• Working from home, with occasional travel to London 

• Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26. 

We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces. 

Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery. 

Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy. 

Key responsibilities: 

• Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.

• Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.

• Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.

• Ensure LMK leaders have the information and resources required to deliver their workshop.

• Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants. 

• Work with our Head of Fundraising to track workshop delivery against funder commitments.

• Keep the CRM system data up to date in a timely way.

• Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested. 

• Share Leader evaluation feedback from workshops with Leaders.

• Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved. 

• Support the Programme Manager to organise LMK Leader Huddles and training events.

• Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

• At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.

• Excellent communication and interpersonal skills, with an excellent track record of customer service.

• Proven ability to work well within a team.

• Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

• Excellent organisational skills, with a keen attention to detail.

• Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.

• Excellent IT skills across core MS/Google packages, ideally with experience of CRM use

Safeguarding

This post is subject to a basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment 

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy 

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 18 hours a week. The hours are fixed covering a rolling 24/7 rota, working a 6 hour shift, 3 days a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of:

Week 1: Monday 9am-3pm, Thursday 9am-3pm & Saturday 10am-4pm

Week 2: Wednesday 4pm-10pm, Thursday 4pm-10pm & Sunday 12pm-6pm

Week 3: Monday 4pm-10pm, Tuesday 4pm-10pm & Wednesday 5pm-11pm

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Action for M.E. Is a leading ME/CFS charity with active involvement in a broad range of research activities. The post holder will accelerate ME research through managing the implementation of our ambitious research strategy alongside our CEO.

People Business Partner
Reference: JUN20245591
Location: Flexible in England
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

This is a permanent, full-time role for 37.5 hours per week.

We have a vacancy for a People Business Partner working within the People Business Partnering function and wider People Directorate.

Reporting to the Head of People Business Partnering, this role will be a vital link between the People Business Partners, Human Resources Operations and Learning and Organisation Development teams. We are looking for somebody with knowledge of the Business Partner role whose skills will meet the flexible needs of the business, who is able to oversee the end-to-end delivery of work and someone who can work on multiple activities at a time. The People Business Partner role aligns and works in partnership with the respective Directorate/business area to add value through the provisions of a range of people initiatives and interventions linked to Directorate and organisational objectives and priorities.

Working as part of the People Business Partnering team, the role will support ongoing transformational change by providing business insight, manage business and people risks and develop people solutions.

What's the role about?

This role will support the development and implementation of the Delivering our Strategy Sustainably work that underpins the RSPB wider business strategy and priorities.

The core part of the role of a People Business Partner is the ability to develop effective working relationships that influence across a range of stakeholders up to Leadership and Executive level.  In addition, People Business Partners are expected to work collaboratively across functional areas and Directorates in the successful delivery of people services, initiatives, and outcomes.

Through providing support to senior managers and leadership teams, People Business Partners play a key role in planning, developing, and identifying solutions that create value and ensure organisational and Directorate level strategies are realised.

Some key areas of the role of a People Business Partner include:

• The use of Insight & Data to support decision making.
• Understand Directorate/business complexities and specific requirements and be able to act on these for purposes of People and business planning.
• Identify resourcing plans in collaboration with senior management to ensure the effective supply of high-quality talent.
• Support Talent and Succession planning to ensure the organisation can retain and develop talent in line with business capability requirements in the immediate and future term.
• Provide transformational advice on a wide range of organisational development and change management initiatives and interventions.
• Actively support the delivery of HR People services across the organisation, reducing risks and enhancing people services and activities.
• Support the development of capability and knowledge in managers and leaders so that they can effectively manage their people.

Essential skills, knowledge, and experience:

• CIPD graduate member or equivalent.
• Sound knowledge of employment legislation.
• Knowledge and understanding of people-based change processes.
• Experience working in the capacity of a HR Business Partner.
• Ability to manage resistance to change and manage expectations of senior managers.
• Ability to work collaboratively across a range of stakeholders and functional specialists.
• Ability to influence others.
• Able to establish, build and maintain relationships.
• Sound coaching, mentoring, presentation, and facilitation skills.
• Able to support managers in designing career paths to support the future needs of the organisation.
• Problem solving and creativity in generating practical solution to business challenges.
• Substantial HR experience both operationally and strategically.
• Proven experience of leading and managing complex employee relations issues.
• Proven ability to understand business issues and identify HR interventions to improve the business performance.
• Leading and managing change successfully.
• Use of key metrics to measure organisational performance and to inform and develop learning experiences for managers.

Desirable qualifications, knowledge, skills, and experience:

• MCIPD/FCIPD.
• Experience managing projects.

Closing date: 23:59, Sun, 23rd Jun 2024

We are looking to conduct interviews for this position from week commencing 15 July 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Programme Coordinator (Scotland)
Employment Type: Full time
Location: Hybrid · Edinburgh, UK
Salary: £28,000 - £35,500 (GBP)

Job Description

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision: Film enriches the life of every child and young person.

Our mission: To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. 

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.

Role Summary

The Programme Coordinator (Scotland) is a key point of contact for the Into Film Programme in Scotland and delivers Into Film’s Programmes and projects both face to face and online within a bespoke Scottish context/approach. This will require detailed knowledge and understanding of the education and screen industry landscape in Scotland. 

Due to the nature of the role, occasional weekend and extended working hours are required, along with regular travel to designated regions and occasional travel elsewhere in the UK.

Main Responsibilities: 

• To deliver various elements of the new Into Film programme in Scotland including, but not limited to, CPD/training for teachers at all career stages, events, conferences, round tables, Teachmeet style gatherings and teacher panels both online and face to face
• To develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the Into Film programme including a focus on EEDI and how Into Film can specifically, positively reach and include those who are underserved and underrepresented.
• To feed into and then deliver the plans in Scotland across the programme (including Teaching with Film, Careers and Progression and Young Creatives (plus Into Film Festival, Into Film Awards and additionally funded programmes, as needed) 
• To work with all departments at Into Film to ensure a joined-up approach and delivery of set outcomes, KPIs whilst adhering to budgets and deadlines
• To ensure Scotland-wide reach and to feed into UK wide work and awareness of Into Film Programmes responding where possible to local needs
• Activation and delivery of the programme across Scotland including feeding relevant regional content into email campaigns and managing the regional social media account.
• Managing local partnerships and relationships with individuals and organisations
• Utilise CRM to input and analyse data, creating dashboards and reports.
• Feeding into fundraising proposals and assessing the activity needed to achieve outcomes when planning a project.

General Responsibilities: 

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources
• Contribute to the regular monitoring and evaluation of the Into Film’s work
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy 
• Any other reasonable duties assigned by Into Film

Person Specification:

• Deep knowledge and understanding of the Scotland landscape including education policy and curriculum, and the screen industries. 
• Experience in activating and delivering a programme of activity within an educational context including training for teachers, workshops, events and panels.
• Ability and experience in activating and delivering other funded work including, but not limited to, Into Film Festival, Into Film Awards and other additionally funded work as it arises.
• Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally. 
• Experience of successfully delivering projects on budget and on time.
• Ability to work across a variety of strands within programmes.
• Ability to work with and agree work plans across departments in Into Film to ensure KPIs, targets and agreed outcomes are met.
• Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
• Experience and knowledge of project planning liaising across different departments delivering to time and both managing expectations and achieving the necessary buy-in from industry.
• Awareness of the process of fundraising and feeding key information and research into successful applications.
• Experience of using CRM/Salesforce is desirable. 

Closing: 11:59pm, 7th July 2024 BST

Interested?

If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working an 8 hour shift, 3 days a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:

Week 1: Monday 8am-4pm, Thursday 8am-4pm & Sunday 9am-5pm

Week 2: Wednesday 11pm-7am, Thursday 11pm-7am & Friday 11pm-7am

Week 3: Wednesday 11am-7pm, Saturday 9am-5pm & Sunday 9am-5pm

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 7pm to 11pm.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 7pm to 11pm.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Salary: £45,017.80 per annum

Hours: 37.5 hours per week

Location: Bristol, Sheffield or Homeworking (UK)

Contract Type: 9 Month Fixed Term Contract (Maternity Cover)

Closing Date: Sunday 16th June at 11:30pm

Are you an experienced Senior Service Designer professional seeking an opportunity to work for a leading UK homelessness charity? Then join Shelter as a Senior Service Designer and you could soon be playing a vital role at the heart of our Digital team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

Your role as a Senior Service Designer will involve designing end-to-end journeys of a service or product as well as the processes and steps to make that journey work. As an experienced designer with the ability to influence and mentor others, you will work with the team to complete their goals and to help Shelter deliver our strategy.

The role involves working not only with the team, but across the organisation to listen to the needs of technical and business stakeholders and communicating effectively with diverse senior stakeholders. You will also mentor, support and develop your line reports to improve design and research practices and processes.

Using Human-Centric design principles, leading on service design projects and influencing strategic decisions – are just some of the aspects of this role that will see you thrive.

About the team

As a Senior Service designer, you will be working in the Digital design team, alongside with front and back-end developers, UX designers, Content Designers and User Researchers. You will be working as part of a team to build user-centric, high quality and impactful products and services that tackle the high priority needs of our users.

It’s an exciting time to join Shelter’s cross-functional central digital team.

About you

You’ll need to be an experienced designer with the ability to consolidate complex and conflicting information into easily understandable and actionable design outputs. You’ll have experience in managing a team, mentoring and engaging in feedback to help Shelter achieve its wider goals. You can take complex tasks and prioritise them effectively and have experience in inclusive research and design practice. You’ll also be able to prototype and generate ideas as a collaborative activity and use agile methodologies to be flexible in your approach and delivery.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV with examples or links to your portfolio and a supporting statement which addresses how you meet the points in the 'About You' section of this job description. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Action for M.E. is the only charity in the UK providing direct support including healthcare services to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help improve lives now, while taking action for the future. It’s an exciting time to join as we are halfway through delivering our ambitious five-year strategy. 

This post will play a crucial part in helping the charity to end the ignorance, injustice and neglect experienced by people with M.E., as you will be supporting our fundraisers to maximise income generation and raise awareness. We are looking for an enthusiastic, well organised self-starter with excellent people skills to inspire and support our amazing community fundraisers as they raise funds for our work. You’ll work closely with the Fundraising and Communications teams to coordinate our community fundraising activities, including marathons, bike rides and coffee mornings.

As part of our ongoing Equity, Diversity and Inclusion work, we are continuing our journey towards building an RSPB where everyone can thrive.

Part-Time Race Equity Officer (Fixed-Term)
Reference: MAY20243780
Location: Flexible in UK
Salary:  £26,379.00 - £28,319.00 Pro Rata
Hours: Part-time, 22.5 hours per week
Contract: Fixed-term for 20 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

To achieve our vision of creating a world richer in nature, we know we need more people, and more diverse people, to act. Yet, people from ethnically diverse backgrounds are significantly underrepresented in UK conservation. 

The Equality, Diversity, and Inclusion (EDI) Team is looking for a Race Equity Officer to co-ordinate and support organisational-wide race equity workstreams and specialist projects included in our Achieving Race Equity Taskforce.

What's the role about

This is a key role working alongside our Project Manager and Senior Race Equity specialist to shape our ways of working to be more inclusive. This will include coordinating activities, supporting taskforce members, researching, create content and training materials with support.

The role would suit somebody with strong organisational and communication skills with a background in race equity work who wants to apply these skills in the conservation sector, or someone with demonstrable coordination/administration skills and EDI knowledge and experience that wants to step into the race equity space.

Essential skills, knowledge and experience:

• Experience of coordinating and synchronising resources and people, in the delivery of anti-racist or EDI related activities and events.
• Awareness of the intersectional impact of protected characteristics, the Equality Act 2010 and barriers to people of colour, disabled people and people in other protected groups at work. 
• Experience of generating ideas that relate to EDI topics, creating short written or visual content, making information accessible to different audiences as a blog, video, infographic or other content formats.
• Strong administration and organisational skills, including the ability to manage data or records, manage own time and prioritise, create basic project plans and meet agreed deadlines.
• Experience of Microsoft Teams, Outlook, and calendar or similar
• Strong IT skills across a range of software including knowledge or willingness to learn using SharePoint to a good standard.
• Experience of working with ethnically diverse groups or networks in a workplace or voluntary setting with a coproduction approach.
• Ability to recognise and communicate sensitive topics and consider how differences in background and experience might affect how this needs to be planned and delivered.
• Ability to work as part of a team to build trust and strong positive relationships with others, modelling compassion, active empathy and the values of the organisation.

Desirable skills, knowledge and experience:

• Experience of supporting behaviour change in large and complex settings.
• Experience of working with a Taskforce or group dedicated to achieving race equity or an EDI related area. 
• Excellent knowledge of race equity/equality standards and policies, including best practises within the UK. 
• Experience of responding to race equity/equality issues in the conservation sector.

Closing date: 23:59, Sunday, 23rd June 2024
We are looking to conduct interviews for this position from week commencing 15 July 2024.

We will be holding an optional online recruitment briefing session on the date below which is open to all prospective candidates and provides the opportunity to learn more about the role. Please click the link (available on our website) 5 minutes before the start time to attend, amending your name beforehand should you wish to remain anonymous:

Friday 14 June 2024 at 12 noon - 12.45pm

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Just Transition role key information:

This is a part-time, fixed-term staff role, with the possibility of extension, depending on funding. There is also the possibility that this could be a freelance role, please indicate in your application if this is something you would be interested in. 

• 22.5 hours (3 days) per week 

• Fixed term until 31 March 2025 - there may be opportunities to extend depending on project outcomes and securing ongoing funding. 

• Start date: Wednesday 7th of August 2024

• Salary:  £39,462.81 per year on a full-time equivalent (FTE) basis. Pro rata including the opportunity to opt into a pension scheme. Actual salary for this 3 day role will be £23,677.

• This is a remote working position, and the salary includes a working from home allowance. 

• The post-holder needs to be UK based as there may be travel required to visit UK Transition groups and experience of UK communities is essential.

Purpose of the job:

This key role in our fundraising team will be integral in helping the team meet our ambitious targets. Working predominantly on Trusts and Foundations applications, leading the development and submission of high-quality proposals, with opportunities to work across additional income streams. The postholder will be responsible for securing grants, developing relationships, providing excellent stewardship to funders, and working collaboratively with colleagues.

Key responsibilities include:

• Identify and maximise opportunities to raise funds – focusing on charitable trusts and foundations.

• Research and maintain a pipeline of prospects.

• Contribute to the achievement of ambitious team income targets.

• Create compelling, accurate and bespoke funding proposals, to a high quality and submitted on time.

• Build effective relationships with existing and potential funders to secure long-term funding and support for Kinship’s work.

Essential requirements include:

• Experience of successfully securing five figure grants from charitable trusts, foundations, and/or major donors.

• Excellent writing and presentation skills with the ability to interpret and communicate complex information.

• Excellent attention to detail and methodical approach.

• Experience of developing and maintaining internal and external relationships.

Key dates:

• Closing date: 5pm on Thursday 13 June 2024
• Interview date: Thursday 20 June 2024 - in-person, Vauxhall

To apply: We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

1. When have you developed and maintained relationships in a fundraising/income-generating role? What are the key skills you used when establishing these relationships?
2. If you were offered the role, what would you prioritise in the first three months and why? Tell us about what you would need to find out and how you would approach the role.
3. Describe how you have achieved and exceeded income targets in a similar role.
4. Describe how your experience and values are a good fit for this role.

Job Title: Institutional Funding Manager
Company: Self Help Africa
Team: Programme Funding
Location: Remote - home based (UK or Ireland) with occasional travel to London/Dublin/country offices. 
Contract Type: Permanent
Hours: Full time 37.5 hours per week Monday - Friday
Reports to: Interim Head of Programme Funding
Salary: £36,000-39,000 annual salary, depending on experience

Organisation overview:

Self Help Africa is an international NGO dedicated to the vision of Sustainable livelihoods and healthy lives for all in a changing climate. Headquartered in Ireland, with offices in the UK, the US, Brazil, Bangladesh, Burkina Faso, Ethiopia, the Gambia, the Democratic Republic of Congo, Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Uganda, Senegal, and Zambia. SHA creates scalable and sustainable solutions to eradicating long-term poverty through knowledge transfer, investment, and market linkages.

SHA is currently implementing a portfolio of approximately 80 projects in 16 countries, funded by a variety of institutional and private donors including the European Union, Irish Aid and USAID.

Job Purpose:

The Institutional Funding Manager will play an important role in SHA’s institutional income generation activities. Working closely with assigned country teams, the post-holder will support pipeline development, lead the development and writing of high-quality bids, donor engagement, and positioning for contract and grant opportunities. Excellent written and verbal communication skills are critical for this role.

French and/or Portuguese language skills are desirable. 

The role is open to candidates with the right to work in the UK or Ireland.

You may see similar roles advertised as: Proposal/Bid Writer/Manager, Fundraiser, Resource Mobilisation Lead, Strategic Relationship Manager/ Business Development Manager, Programme Funding Manager.

Key Responsibilities:

Proposal development

• Identify, research and advise on new funding opportunities.
• Coordinate proposal development for assigned countries/donors and cross-organisational teams to respond to funding opportunities.
• Contribute to meeting departmental financial and non-financial (volume and quality of proposals) targets.
• Develop and oversee proposal development timetable; coordinate inputs; write and edit content; provide quality assurance on fit with donor priorities; ensure compliance with internal review and approval procedures; ensure timely submission; and follow up with donors for feedback.
• Facilitate proposal consultation meetings, prepare summary presentations and develop meeting notes.
• Work closely with colleagues in the Programmes Department, who lead project design, to contribute to the assessment, research and design of projects for specific donor funding opportunities.
• Lead tracking of funding opportunities including monitoring funding databases, liaising with donor staff and colleagues on progress of applications or potential funding opportunities.
• Work closely with Programmes Department colleagues to support and/or lead contract negotiation with institutional donors.

Donor Strategy Alignment, Engagement and Relationship Management

• Support donor strategy to maximise relationships and funding from donors through: meeting donors and cultivating contacts; creating and maintaining strategic account plans; liaising with colleagues across the organisation to coordinate donor meetings and briefings; and writing capacity statements/quality statements for specific donors. 
• Maintain up-to-date information on donor priorities, strategies, regulations and activities pertaining to SHA’s strategic plan.
• Ensure relevant staff including senior management and Country Directors are briefed on donor activities, through the preparation of briefing notes and maintaining up-to-date information on our management information system.
• Provide advice to Programme Department colleagues on donor policies and priorities, in order to support overall donor strategies.
• Maintain and report on donor relationship and income pipelines on a periodic basis. 
• Manage relationships with assigned funders to build effective long-term partnerships.

Programme Funding Team and Miscellaneous

• Work with colleagues within the Programme Funding Team, and across the organisation, to improve the standard of proposal and report writing and donor relationships, and ensure funding opportunities and contracts are managed according to donor requirements.
• Coordinate the timely review of grant agreements to signature
• Add and maintain opportunities, donor records, files and time records in the organisation’s management information system.
• Provide capacity development and training in programme funding and bid writing to colleagues.
• Contribute to Programme Funding Team reporting.
• Represent the organisation in donor funding-related groups and networks.
• Keep up-to-date on relevant areas of the development sector.

Key Relationships:

Internal

• Interim Head of Programme Funding (Line Manager)
• Business Development Manager (Institutional Funding) x 1, Programme Manager x 1, and Trust and Foundations Coordinator (Colleagues)
• Global Programmes Department staff (Colleagues)
• Country Directors and Heads of Programmes (Liaison)
• Global and Country Office Finance & Admin staff (Liaison)

External

• Donor staff
• Partners (NGOs, private sector, academic institutions)

Knowledge, Experience & other Requirements

Essential

• Minimum of three years’ experience in roles which included programme funding.
• Excellent written skills, and the ability to creatively turn complex project and/or organisational information into compelling proposals.
• Evidence of success in developing proposals and securing funding from institutional donors (e.g. USAID, EU, GIZ, UN, FCDO).
• Ability to form good working relationships and to coordinate with colleagues across the organisation and with partners in multiple locations.
• Administrative skills such organising and maintaining records, files, and databases
• Experience of building and maintaining excellent relationships with institutional donors and partners.
• Self-motivated, proactive and driven individual, with experience of managing and prioritising own workload, meeting tight deadlines and working under pressure.
• Strong and creative oral presentation skills and experience.
• Strong numeracy and analytical ability, with ability to understand complex budgets and an eye for detail.
• Ability and willingness to travel when required

Desirable

• Ability to speak/understand French or Portuguese and to write funding proposals in French/Portuguese.
• Experience and/or knowledge of agricultural development.
• Experience in coordinating, review and negotiate grant agreements with donors.

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.