Advice jobs in flintshire, wales

About The Role
We are searching for an approachable, and compassionate Individual to join us as a community-based Dementia Adviser covering Central / West - North Wales. The successful individual will join our supportive and compassionate team, focusing on supporting people affected by dementia, as part of the North Wales Memory Support Pathway.
 
Hybrid with travel covering - Central and West North Wales

We provide advice and guidance to people affected by dementia via face to face, online and telephone appointments; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This role also involves building connections with other local services to help people find all of the support and activity available to them.

What you will do:

- Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
- Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
- Problem solve – helping people find ways to better live around symptoms and challenges that come from their dementia.
- Provide knowledgeable and trusted information regarding services and benefits available, assisting people in accessing them.
- Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

About you:

- Ability to update patient or client databased and IT skills to use Teams, Zoom emails
- Have a strong understanding of supporting people who have additional support requirements
- Be able to manage time and workload effectively 
- Possess varied communication approaches and adapt language and style to a wide variety of audiences
- Have resilience to manage and support challenging and potentially emotional situations.
- Live within, or in commutable distance from Central and West North Wales

Interviews via Teams 31 July 2025

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Location: Merseyside

Salary: Grade 6 - £42,697 per annum

Full time: 37.5 per week

Contract: Permanent 

Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate.

Closing date: Thursday 24th July 2025 at 11.30 pm 

Are you a Solicitor with experience of housing and homelessness law and Legal Aid? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.

About the role

Using your legal expertise, you will play a key role in tackling housing injustice and unfair housing practices. You will be working under our Legal Aid contract, delivering legal advice and representing tenants at court where needed. Delivering systemic change through legal challenge to prevent homelessness will also be a considerable part of the role.

You will also work with the team in the Hub to help make sure people in the community are aware of their housing rights and how to enforce them, as well as providing support to Trainee Solicitors and Legal Advisers, ensuring good practice and compliance.

About You

Qualified as a Solicitor with at least three years post qualifying experience, you will have a strong knowledge of housing law and substantial experience of managing a wide range of housing cases. You have strong skills in court advocacy, litigation, research, report writing, file reviews and are able to meet financial targets. You will be able to meet the 2018 SQM supervisor standard in housing and be able to demonstrate experience of working under a legal aid contract.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About The Team

In Merseyside we have been providing housing advice and support services for over 20 years. We have a Community Hub in Anfield where clients can drop in for advice and our team also works across Merseyside in community settings, providing housing advice and advocacy, legal representation as well as practical DIY for people who have previously been homeless. We also work to bring about systemic change by raising awareness of housing rights and supporting local people to campaign on housing issues.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Working pattern: full-time (36.25 hours per week) 

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

We are recruiting a Volunteer Coordinator to promote volunteering for PAPYRUS across London & East England and recruit, engage, and manage volunteers to support the work of the charity.

What you will do:

- Contribute to the internal and external development of volunteering at PAPYRUS, including the enhancement of our volunteering offer.

- Recruit, engage, develop and support our volunteers.

- Coordinate volunteers and support them at community events and the delivery of PAPYRUS talks/training delivery.

- Contribute to the generation of online/face to face volunteer-led events within local communities.

- Support volunteers to make local links and engage with projects and organisations that are in line with PAPYRUS values.

- Develop and maintain partnerships to enable and enhance volunteer recruitment.

- Ensure that volunteers have the necessary training to carry out the tasks that they wish to do and to enhance their skills and abilities for their long-term development.

To be successful in this role you will have:

- GCSE English Language & Mathematics Grade C or above (or equivalent).

- Proven experience of recruiting, supporting, engaging and managing volunteers.

- Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities.

- A proven track record of networking, building and managing effective relationships, tailoring the approach to meet the    differing needs of the audience.

- Experience of using own initiative and creativity to develop a project, programme or area of work.

Please visit the careers site for the full job description and person specification for the role.

Salary:  £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week

Location: Home-based (due to regular travel across London & East of England, candidate must be based in this area)

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: Sunday 27th July 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Job Title:Clinical Supervisor

Reports to: Clinical Lead

Full Time:14.8 hours (2 days per week/0.4 FTE) to include Wednesdays

Start Date:              September 2025

Location:Home based in England or Wales

Salary: £14,352 p.a. actual salary. (£35,880 FTE)

 

Here at the Royal Society for Blind Children we believe that every blind young person should have the chance to live life without limits. By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

We are seeking a part time Clinical Supervisor who will be key to ensuring that our team of Family Practitioners have the right support to provide a quality service for families.

This is a great opportunity to join RSBC as we seek to expand and build on our already successful and impactful programme of Family Support.

The main purpose of this role is to:

· To maintain the highest quality of service to families requiring emotional wellbeing support, ensuring the Family Practitioners can maximise progression outcomes for VI children, young people and their families, including improvements to their emotional wellbeing.

· To provide lead professional support to Family Practitioners through advice and guidance with their cases to ensure the most relevant interventions. 

The ideal candidate will ideally have a relevant professional therapeutic qualification and registration / accreditation with appropriate professional body HCPC, UKCP, BACP, AFT etc.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days pro rata (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

 

Closing date: 21 July 2025

Interview: Week commencing 11 August

 

 

To apply you will need to have the right to work in the UK

 

 

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

We have an exciting opportunity for an experienced database coordinator to join our fantastic Data & Insights Team here at the Royal British Legion on a 18 months Fixed Term Contract basis.

This role will see you responsible for the day-to-day loading operations and usage of the Poppyscotland Charity CRM Supporter Database as our Poppyscotland Database Coordinator.

Reporting to our Poppyscotland Database Manager, key responsibilities will include:

- Running daily database routines and associated operational processes to; manipulate, clean, maintain, import and export data across Poppyscotland’s Supporter Databases
- Ensuring daily synchronisation with external systems that have integration with Poppyscotland’s Supporter Databases, producing exception reports as issues are surfaced, initiating fixes as required
- Having a focus on 100% error free, timely and secure management of supporter data
- Being the first point of contact and expert user for Poppyscotland / Royal British Legion colleagues who have data requirements, or whose departments interface with Poppyscotland Supporter Databases

Poppyscotland, as part of the Royal British Legion Group, provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will have demonstrable experience of:

- Experience of CRM systems, specifically Charity CRM (formerly known as ThankQ) - experience in CAREng and/or Raisers Edge may be considered
- Previous database experience, preferably within a large, multi-user environment
- Understanding of database design
- Principles of User Acceptance Testing and scripting
- Windows Based Software
- Reports and report writing

As part of the interview process, there will be a short exercise via ShareScreen on Teams to demonstrate knowledge of how to navigate around Charity CRM (formerly known as ThankQ) and to load files into the CRM platform.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) to RBL’s London office which is located at 199 Borough High Street, London, SE1 1AA.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        virtual interviews week commencing 21st July 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Join Savera UK

Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.  

This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.

Savera UK provide all staff with:

Holiday: 28 days annual leave, plus bank holidays  

Training and Development: Training and development opportunities

Wellbeing: External supervision and other wellbeing opportunities

Pension: Employer contribution of 3% gross of employment

Primary purpose of the job: 

• To work with individuals/families referred to the Savera UK Direct Intervention Service, as a result of ‘honour’-based abuse and harmful practices or any other culturally specific abuse. Being responsible for client safeguarding and providing advocacy and emotional interventions.
• To share responsibility with other team members in providing and delivering wellbeing/welfare programmes and activities to Savera UK clients to support their new beginning, empowerment, self-help and independence.
• Contribute to, and participate in, the wider Savera UK team and the organisation’s activities and development.

Please see the full Job Description and Person Specification for further details.

Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.  

Registered address: 151 Dale Street, Liverpool L2 2AH

Company Number 7564891

Charity Number 1145564

Civitas Charity Recruitment are delighted to be working with a leading national public interest legal organisation seeking a capable, collaborative, and motivated solicitor to join its exceptional casework team. This is a unique opportunity to contribute to impactful litigation that defends rights and holds power to account.

Role Overview

The postholder will work on a mixed immigration/asylum and public law caseload, including individual representation and strategic litigation. Supervised by a Lead Lawyer, the role offers collaboration across legal, research, and policy teams, and involves occasional training and public legal education activities.

Key Responsibilities

- Manage a sustainable legal aid-funded caseload

- Provide expert legal advice and conduct litigation

- Contribute to research, training, and policy work

- Collaborate across internal teams and external networks

About You

- Qualified solicitor (or equivalent) with Immigration & Asylum Law Accreditation (Senior Caseworker level)

- Experience in public law and/or immigration litigation

- Strong legal research and communication skills

- Commitment to social justice and public law principles

Terms

• Permanent contract, based in Central London with flexible working options

• Full-time or part-time (min. 28 hours/week)

• Salary: £41,443.97 (pro-rata)

• Excellent leave and pension provisions

Application Process

An anonymised recruitment process is in place to ensure fairness and equity. Applications are welcomed from candidates of all backgrounds. The deadline for applications is Sunday 3 August 2025.

Interviews: Tuesday 2 & Thursday 4 September 2025.

For further details and how to apply, please contact Syed at Civitas Recruitment for a full JD.

Service Team Leader Homicide

We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.

Position: 6104 Team Leader- Homicide

Location: Remote/ West Midlands

Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm

Contract: Permanent

Salary: £31,732.20 per annum

Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

Interview Date: 22nd July 2025

The Role

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The Drive Training Coordinator plays a central role in coordinating the planning and delivery of training activities across The Drive Partnership. The Training Coordinator will provide efficient logistical, administrative, and learner support across all Drive workforce trainings. This includes managing training schedules, resources, communication, and data in support of high-quality training outcomes.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

 

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Help communities thrive by bringing people together

Are you an experienced project manager who’s passionate about inclusion, cohesion, and community-led change? Would you like to lead a dynamic programme that builds bridges between people of different faiths, ethnicities and backgrounds in some of the most diverse parts of England?

Near Neighbours is seeking a skilled and committed Programme Manager to lead the delivery of our national programme. Working closely with a network of regional hubs and local partners, you will ensure high-quality delivery of a new programme of work that focuses on:

• Youth voice, enterprise and leadership
• Understanding and countering misinformation
• Deepening local partnerships and outreach
• Inclusive community leadership and dialogue
• Building long-term sustainability and shared learning

This is an exciting opportunity to lead a wide-ranging portfolio with national reach and local depth. You'll work closely with regional partners to support delivery, manage reporting and learning, and help shape new strands of work responding to emerging issues in social cohesion. You’ll also contribute to strategic conversations about community impact, programme development, and storytelling.

We’re looking for someone who brings a combination of practical delivery skills, insight into local community dynamics, and a deep belief in the value of inclusion and connection. You will likely have:

• Strong experience of managing community, cohesion or social impact programmes
• Excellent relationship-building and communication skills
• Experience working with faith groups, grassroots organisations, or in culturally diverse settings
• Strong planning, reporting, and project management capabilities
• Confidence working independently and collaboratively across multiple workstreams

You’ll join a small, committed and friendly team with a strong sense of purpose. We offer flexible, remote working, with regular team connection days and travel to community partners around the country. You’ll have a chance to shape real impact at the intersection of faith, inclusion and community life.

HOW TO APPLY  

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

To apply: email an up-to-date CV and covering letter (up to 2 sides of A4) outlining your relevant skills and experience, relating to the listed responsibilities and person specification  

Applications close: 9am Monday 28th July 2025.

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-06

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website 

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.