Advice jobs in Milton keynes
Are you up for a new and exciting challenge, leading one of the most effective and nimble NGOs in the transport and environment sectors in England and Wales?
Transport Action Network (TAN) is seeking a dynamic and knowledgeable CEO to lead its remote team of six.
Since it was set up in 2019, TAN has established itself as a thought leader on planning and transport matters, while providing hands-on support and advice to local communities seeking better transport solutions. It has successfully challenged government decisions and helped local communities fight off damaging road schemes. Some examples include schames that would have harmed Stonehenge World Heritage Site, South Downs National Park and Rimrose Valley Country Park in Liverpool.
TAN is currently supporting the Queensbury Tunnel Society, trying to stop the government blocking up an old railway tunnel so that it can be repurposed for a new greenway. It is also opposing the Lower Thames Crossing 'smart' motorway.
Fancy, getting involved and making a difference?
We look forward to hearing from you.
Deadline for returning completed applications is 23:59 (GMT), Sunday 1st February, 2026
First interviews: 27th February and 4/5th March
In addition to answering the above questions, please include a statement (max 1000 words) explaining why you want this job, what relevant experience you have and provide examples of how you meet the key responsibilities and essential person specifications.
To support local communities and individuals fight damaging or unfair transport proposals and to press for more sustainable and equitable solutions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administration Assistant
Hours: 25 hours worked over five days a week + ‘full time’ for events and meetings including evenings and weekends as needed.
Salary: £27k pro rata for 25 hours a week = £19,300 per annum.
Benefits: Contributory pension, flexible working, generous holiday allowance.
Location: Fully remote plus attending on site events and meetings as required.
About The Role:
The British Elbow and Shoulder Society (BESS) are looking to recruit an Administration Assistant. Reporting to and working alongside the Senior Operations Manager and Conference Organiser, the responsibilities of this role include but are not limited to:
- Database and record management.
- Committee and event support.
- Correspondence and communication.
- Attending and supporting meetings and events.
- Application and membership processing.
- Website and social media administration.
- Financial administration.
About You:
We are looking for an organised, accurate and effective multitasker and team player who can demonstrate hands-on experience in various aspects of administration and planning to ensure the effective and efficient day to day operation of BESS.
You must also be a proactive, self motivated, team-worker with good communication skills who can work collaboratively with many stakeholders.
About BESS:
The British Elbow & Shoulder Society, also known as BESS is a membership organisation and registered charity, that provides education and research opportunities to upper limb orthopaedic surgeons and allied health professionals.
How to apply:
If you are interested in this role as set out in the job description and can meet the requirements detailed above, then we would love to hear from you straight away as applications will be considered on a rolling basis.
To apply for the role, please send your CV along with a covering email that sets out how your skills and experience would help you to meet the role specification to our recruiter.
BESS is committed to equality and creating an inclusive and diverse culture. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us.
Information about BESS and its work can be found online.
Closing date: 16 January 2026.
First Interviews (via Zoom): TBC
Please note if you have not been contacted by the end of January then your application has been unsuccessful.
No agencies please.
The client requests no contact from agencies or media sales.
We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.
Key responsibilities include:
- Acting as the first point of contact on our Carer Support Line
- Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
- Signposting and facilitating access to appropriate statutory and community services
- Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
We’re looking for someone to provide operational leadership for our Carer Support Service, ensuring safe, consistent, and compassionate handling of enquiries and triage aligned with our service model.
Key responsibilities include:
- Overseeing our Carer Support Line and initial triage, ensuring informed and proportionate decisions.
- Managing daily enquiry flow, guide team members, and coordinate early intervention cases for appropriate allocation.
- Holding a mixed caseload, including mid- high complexity cases, and act as deputy operational lead when required.
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
Birthrights is recruiting a Campaigns and Policy Manager to help drive transformative change in maternity care. This is a powerful opportunity to shape national policy and campaigns that centre human rights, racial justice and the lived experiences of women and birthing people.
Reporting to the CEO, you will lead our policy and campaigns strategy, shaping how we influence government, the NHS, regulators and professional bodies. You will identify leverage points for change, develop strong and persuasive policy positions, and deliver bold, creative campaigns that challenge harmful practice and shift power. Working closely with our legal, information & advice, training and communications teams, you will ensure our policy and campaigning work is grounded in evidence, lived experience and human rights law.
You will also contribute strategically to Communities Imagine — a core organisational initiative rooted in racial justice, community leadership and a radical re-imagining of maternity care — while working alongside and supporting dedicated roles focused on its delivery.
Birthrights is a small but mighty charity with a national profile and a strong track record of influencing maternity policy and practice. We offer flexible, remote working, a supportive team culture and generous benefits.
If you are a values-driven campaigner with a passion for racial justice, reproductive justice and human rights, we would love to hear from you.
Closing date: 12 noon on Monday 26th January – please refer to the candidate pack for full details.
The client requests no contact from agencies or media sales.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 19 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 28 January 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of Aylesbury Women’s Aid
‘To exist for the benefit of all women and their children who have /or are experiencing physical, mental financial or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare’.
Job Summary
To support the aims and principles of Aylesbury Women’s Aid including empowering and supporting women and their children in making their own decisions and taking control of their own lives and to meet the practical and emotional needs of the women who live in the refuge through support, advocacy and advice.
Main Duties and Responsibilities
1. To help women settle into the refuge and create situations where women can be supported, share their experiences and explore the choices open to them.
2. Taking key-worker responsibility for 3 women by:
· Following all interview and admittance procedures with each resident interview
· Developing a Support and Action Plan with each resident
· Developing a Risk Assessment Management Plan when necessary
· Continuing to support key clients by regularly reviewing Support and Risk Assessment Plans.
· Offering some general support on a day-to-day basis.
· To continually update in-house data base.
3. To support and respond to the needs of the residents by:
· Providing legal, housing and welfare rights advice
· Providing advocacy and liaison with other agencies such as housing departments, solicitors, courts, social services etc.
· Providing information about local agencies and community resources
· Supporting residents to register and make claims for benefits or other rights.
· Ensuring that residents pay their rent and service charges
4. To take referrals from local women and find refuge space for women who need to move from the area and make referrals when appropriate.
5. To work within child protection requirements and procedures to ensure that children safeguarded and their welfare promoted whilst also supporting and meeting the needs of women.
6. To provide support and assistance to women moving on to new accommodation including:
· Ensuring all relevant forms are completed and giving advice on grants and second hand-furnishings.
· Providing transport when necessary.
· Assisting with initial household problems.
· Establishing any further needs and offering continued support.
7. To participate in creating an atmosphere in the refuge which will enable families to live together by encouraging women and children to respect each other and by attending and participating in regular house meetings.
8. To carry out extra agreed tasks to ensure the smooth running of the refuge which could include:
- Updating Routes to Support
- Attending and taking notes for house meetings
- Collecting, distributing and recording post
- Emergency First Aider for the refuge
- Ensuring that the First Aid Box is correctly and adequately stocked
- Facilitating Freedom Programme in the refuge
- Keeping bed space books up to date
- Recording incoming payments
9. To liaise with relevant local agencies and community groups to ensure productive and collaborative working and attend relevant meetings as required.
10. To keep monitoring and statistical information to enable the evaluation of the effectiveness of the service and to produce reports as required.
11. To raise awareness of the issues of domestic abuse and its effect on children through
direct service provision and promote Aylesbury Women’s Aid where appropriate.
12. To work flexibly between the hours of 8am – 8pm Monday to Friday and 9am – 1pm
weekends and Bank Holidays as agreed with your manager.
13. To follow procedures and protocols with other services so that the safety of the woman and any children involved are kept central to any process and ensuring that other relevant agencies are kept informed about important changes in the client’s situation.
14. To participate in the On-Call Service rota.
15. To answer enquiries through the Single Point of Access service in accordance with the requirements for that service.
16. To maintain effective communication with co-workers and participate in relevant meetings, supervision and internal/external training.
17. To cooperate with management, support and carry out all management policies and decisions, and contribute to a positive and mutually encouraging atmosphere in the workplace.
18. To ensure that all health and safety regulations, policies and procedures are complied with.
19. To give support during busy periods or staff shortages to other workers when necessary, including assisting other services in the organisation.
20. To support and implement all policies and procedures of Aylesbury Women’s Aid.
21. To take all possible steps to ensure the safety and confidentiality of the clients, staff and
Management of Aylesbury Women’s Aid, the safety of third parties visiting AWA premises and the confidentiality of information provided by all parties to the extent legally required.
22. To undertake any other duties from time to time. These may vary but will be in line with the responsibilities of the post and may include:
· Cleaning and preparing rooms for new residents
· Collecting and distributing donations of clothes, presents and household equipment etc.
The duties of the post may vary from time to time without altering its overall nature.
Refuge Worker requure Fe(Male) Applicants only.
Supporting women and children against domestic violence.



The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across the North of England – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across the North of England and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for an experienced and strategic individual to lead our community engagement work in Northern Ireland and manage our UK-wide team of Community Engagement Managers. You’ll oversee peer support development, build strong partnerships, and ensure consistent delivery across regions. This role requires excellent leadership skills, the ability to manage complex relationships, and a strong understanding of how to engage and empower communities. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across NI and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Are you ready to shape the future of workplace culture?
As a Human Resources Advisor, you’ll be at the heart of creating fair, consistent, and supportive people practices across the Motor Neurone Disease (MND) Association. This is your chance to influence how colleagues experience work every day, guiding managers with expert advice and helping employees feel valued. Based in Northampton with hybrid working, this 12-month Fixed Term Contract offers variety, responsibility, and the opportunity to make a meaningful difference across the organisation.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office minimum 1 day per week.
Key Responsibilities:
- Responsible for employee relations casework including managing disciplinary, grievance, performance, and absence matters.
- Escalate complex or high-risk cases to HR Business Partners when required.
- Provide expert ER support during organisational change and transformation activities.
- Design and embed a clear and robust case management framework with reporting and SLA tracking.
- Monitor and update HR policies to ensure compliance with legislation and organisational priorities.
- Advise and empower managers with practical guidance on employee relations and policy application.
- Collaborate across the HR team, maintaining strong links with payroll, recruitment, and other internal partners.
- Support the Head of HR with reporting, risk mitigation, and delivery of key ER and policy initiatives.
About You:
- Proven experience managing a wide range of employee relations casework, including disciplinary, grievance, performance, and absence management.
- Strong understanding of UK employment law and its application in ER cases.
- Skilled in developing and implementing HR policies and procedures.
- Excellent communication skills, able to influence and engage at all levels.
- Strong organisational and problem-solving abilities with attention to detail.
- Confident in managing conflict and resolving issues with fairness and empathy.
- Professional and discreet in handling sensitive and confidential information.
- CIPD Level 5 qualification (desirable)
- Experience in supporting restructures, reorganisations, and other change management activities (desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to bring your expertise to a role where your contribution truly matters, join us as a Human Resources Advisor and help us build a supportive and inclusive future together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home based with travel to RHS Garden Wisley at least once every two weeks.
Salary: £38,000 p.a. pro rata £22,800.
Hours: Part time (Job Share) 3 days/22.5 hours per week
Contract: Permanent
Closing date for applications: Monday 19th January 2026 5pm
Are you passionate about the power of plants to transform lives and communities? Do you bring deep horticultural expertise and a commitment to sustainable practices? Are you a clear and confident communicator? If so, we’d love to hear from you. The RHS is on a mission to champion, support and connect the UK’s vibrant community gardening movement. We’re seeking a Senior Community Horticulture Specialist to help drive meaningful change through gardening.
You’ll be part of a passionate, forward-thinking team dedicated to making horticulture accessible, inclusive and transformative. If you believe in the social value of gardening and want to help communities thrive, this is your opportunity to make a real difference. This exciting role sits within the National Community Programmes Team in the RHS-wide Learning and Public Engagement division, which is driving a step change in how we engage audiences, inform policy and deliver learning and skills to gardeners across the UK.
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.
As Senior Community Horticulture Specialist you will be responsible for:
· Providing expert guidance and practical advice to community gardeners across the UK
· Sharing cutting-edge research and innovation from the RHS to inspire and inform local projects
· Collaborating on training initiatives that build skills, confidence and long-term capacity within communities
· Supporting efforts to repurpose plants and gardens from RHS shows, ensuring they have lasting impact in local spaces.
Safeguarding and Inclusion
The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across Wales – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across Wales and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Employee Relations Adviser x2
Reference: NOV20255778
Location: Flexible in UK
Duration: Fixed Term until the 31st of March, 2027
Hours:
- Role 1: 0.8 FTE (30 hours per week)
- Role 2: 0.6 FTE (22.5 hours per week)
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
About the Roles
This is a rare opportunity to put your HR skills into practice within a dynamic and agile environment that has fully embraced flexible and hybrid working. You will also enjoy the added satisfaction of helping us create a world richer in nature for future generations.
As an Employee Relations Adviser, you will provide advice and guidance to managers on a wide range of HR issues, including performance management, conduct, absence, capability, grievance, and structural changes. You will support named business areas, enabling you to build strong working relationships and gain a clear understanding of business demands and pressures.
Collaboration is central to the role: you will work closely with colleagues within the ERA team, as well as with Resourcing, People Business Partners, Finance, Safeguarding and HR Admin teams.
Essential Skills and Criteria:
- Solutions-focused approach, with the ability to adapt your style to suit varied situations and provide pragmatic, relevant advice and options to managers.
- Excellent communication skills, with experience coaching managers considered advantageous.
- CIPD Level 5 qualification, or working towards this, or equivalent knowledge gained through experience.
- Strong, up to date, knowledge of UK employment law.
- Proficiency in Office 365 and confidence in managing virtual meetings.
- Ability to facilitate and lead virtual HR meetings, ensuring discussions run smoothly and professionally.
- Ability to take accurate notes during HR meetings and maintain up-to-date case files and documentation throughout the life cycle of each case.
- Effective team-working skills, collaborating across multiple departments and building productive relationships in your assigned business areas.
Additional Information:
- You will be home based but may be dual located if you live near a suitable RSPB office.
- Some travel within the UK may be needed occasionally, but this is not regular.
- Both roles are Fixed-Term contracts until the 31st of March 2027, with slight variations in hours and area of influence.
- Role 1: 0.8 FTE (30 hours per week) - primarily supporting our Face-to-Face Membership Recruitment Teams
- Role 2: 0.6 FTE (22.5 hours per week)
Closing date: 23:59, Sunday 4th January 2026
Please note that we reserve the right to close before this date if suitable candidate is found, we encourage interested candidates to apply as soon as possible.
Interview date: We anticipate conducting interviews the week of Monday, the 19th of January, 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We recommend reading through the Candidate Information pack attached to the top of this advert. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

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