Advice jobs in oldham, greater manchester
About the Role
This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.
If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!
This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.
What You’ll Do
- Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
- Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
- Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
- Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
- Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
- Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
- Cleanse data ahead of migration in line with agreed data principles
- Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
- Oversee any customisation requirements for the new system
- Scope out new processes and workflows
- Roll out a training programme to Super Users
What We’re Looking For
Essential:
- Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
- Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
- Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
- Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
- Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
- Strong business requirements collection and scoping, and process/workflow analysis
- Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
- Able to demonstrate instances of initiatives that have delivered organisational benefits
- Advanced analytical and problem-solving skills, with a high attention to detail
- Ability to effectively prioritise work and agree and communicate priorities within the team
- Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity
Desirable:
- Project delivery experience relating to charity-specific CRMs
- Non-profit sector knowledge/experience
- Proven experience of using and leading change management activities including stakeholder management and engagement
The client requests no contact from agencies or media sales.
Finance Business Partner - Personal Support
Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector?
We have a fantastic and rewarding opportunity for two Finance professionals to join Mencap as Finance Business Partners (FBP) on permanent contracts. The roles will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland.
We are looking for people who are confident communicators with both finance colleagues and operational staff, adapting their style to their audience. People who are well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role.
The successful candidates will use their commercial awareness and work with management teams to help deliver strong financial performance across the regions they support, providing timely and accurate financial information to a variety of stakeholders.
We will consider both full-time and part-time applications and there is flexibility around where the roles are based. We have large offices in London and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the roles may be offered as home-based with some travel for team meetings.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
What will it take?
To be successful as a Finance Business Partner you will be expected to have:
· Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management.
· A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service.
· Strong collaboration skills including the confidence to challenge others.
· Ability to interpret a range of financial/operational information and reach quick judgements.
· Experience in financial analysis and reporting.
· Appropriate planning, organising and strategic business planning skills.
· An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification.
The scope for this role is vast and we are looking for two ambitious and driven individuals to join us!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Sector Support
Hours: 35 hours per week
Grade: Point 31-34 £34,696- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 17th July 2025, 17:00
Interviews to take place: 28th & 29th July 2025
About the role:
We are seeking a proactive and detail-oriented Digital Learning Content Specialist to join our Sector Support team. This role is pivotal in designing, developing, and managing engaging digital learning experiences through our Learning Management System (LMS). You will be responsible for creating online learning content and the day-to-day administration of the LMS.
About you:
- Proven experience working with Learning Management Systems (administration, user management, content upload)
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, H5P) and multimedia content creation
- Experience with SCORM, xAPI (Tin Can API), or other e-learning standards
- Strong understanding of instructional design principles and adult learning theory, and UX principles for digital learning design
- Knowledge of accessibility standards (e.g., WCAG 2.1) and inclusive design practices
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
*NB. Where there are examples provided, your experience can be transferrable rather than exact.
About Respect:
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly (follow the link to Respect website)
Closing date: 17th July 2025, 17:00
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NZF
National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.
It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.
This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.
How this post supports NZF’s vision and mission
The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.
The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.
To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.
Typical Accountabilities of position:
Board and Senior Leadership meetings:
· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.
· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.
· Maintain consistent Terms of Reference across all Board Committees.
· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.
· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.
· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.
Compliance:
· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.
· Coordinate the narrative, design and approval of the Annual Report and Accounts.
· Ensure appropriate governance information reflected in external communications.
· Ensure full and accurate reporting provided to grant funders.
Governance and risk management
· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.
· Manage and maintain risk registers across the departments.
Approach
· Comply with relevant legislation and regulation ensuring that good practice is observed.
· Understand and support the vision, mission and aims of NZF.
· Adhere to and champion NZF’s policy and practices on safeguarding.
· Ensure the approach is coordinated with key stakeholders across the organisation.
· Undertake any other duties requested by the line manager commensurate with the role.
Relationships and Stakeholders
· Executive Team, Trustees, Advisors and other staff across the organisation
· External consultants, freelancers, and partners
Why work with NZF?
- Flexible working
- Enhanced Maternity / Paternity pay
- Ethical pension
- Health cash plan (Medicash)
- Days off for religious holidays
+ How to apply
Please send a cover letter with a CV.
The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.
Applications close – Friday 27 June 2025.
Interviews expected – Week Beginning 30 June 2025.
For more information about the role or how to apply, you can click on the job pack Governance Officer Job on the website ( NZF) under vacancies.
Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.
We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.
About us
The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.
The role
The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.
The key responsibilities of the role are:
- Providing the accounting and financial management function for the charity.
- Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
- Managing the human resource function.
- Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.
About you
To apply, you'll need to be able to clearly demonstrate:
- An understanding of the charity regulatory environment.
- Financial management and accounting experience.
- Experience in using accounting software.
- Good communication skills, including excellent report-writing skills.
- A high level of competency in Word, Excel and PowerPoint.
- An ability to work remotely under own initiative and manage time effectively.
- Committed to equality, diversity and inclusion.
Location
Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.
Benefits
We are committed to providing our employees with a supportive and engaging environment. We offer:-
- Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
- Ongoing professional development and training opportunities.
- A standard 35-hour working week for full-time positions.
- 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
- Additional leave between Christmas and New Year
- 5% employer pension contribution (with 5% employee contribution).
Our values
The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.
We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.
Application resources
Full job description and person specification attached.
How to Apply
If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.
Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.
Application deadline: Thursday 10th July
Interviews: Interviews will be held in Manchester on Wednesday 23rd July
The client requests no contact from agencies or media sales.
Salary: £36,910 - £44,160 per annum, dependent on experience, plus excellent benefits package
Hours: 35 per week
Contract: Permanent
Based: Home based with some travel to services required (estimated to be 1-2 days per month)
Ref: 1566
Cranstoun is a social justice and harm reduction charity, working in the areas of substance use, domestic abuse, criminal justice, housing and young people. We deliver world-class services that rebuild lives. We’ve been making a difference since 1969 by combining our expertise with new, innovative approaches, and putting people at the heart of everything we do.
The Bid Writer will work in our Business Development Team, planning, developing and writing high quality bid submissions that convey the organisation’s mission, values and expertise to commissioners and funders.
You will be responsible for coordinating strong tender submissions, resulting in successful outcomes. You will help ensure Cranstoun retains all existing contracts and wins new business, in line with the organisation’s strategic plans and targets for growth.
Within this role, you will work collaboratively with a variety of internal stakeholders, using exceptional writing and interpersonal skills to capture and convey Cranstoun’s approach to delivering services across a variety of areas.
We are seeking a confident self-starter, with demonstrable experience of high quality writing and clear evidence of successful outcomes in a business development context (70% success rate). The successful candidate will welcome the opportunity to tackle challenges and adopt a solutions-focused approach.
Above all, you’ll be interested in becoming part of a diverse, energetic team, committed to delivering innovative, person-centred services that make a tangible difference to people’s lives.
This post is subject to a Standard DBS Disclosure.
To download an application pack, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: Sunday 3 August 2025.
Anticipated first interview date: w/c 11 August 2025.
Anticipated second interview date: w/c 18 August 2025.
We welcome applications from all sections of the community.
Registered Charity No. 1061582.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Helping us break down barriers to employment and enterprise for vulnerable people, you will work closely with our Programme Manager and a wide range of Elevate partners.
From day to day, you will:
- Connect grassroots organisations.
- Maintain relationships with existing employers and bring new businesses on board.
- Work closely with delivery partners to match participants with opportunities.
- Maintain real-time information on vacancies.
- Develop persuasive case studies and features.
- Provide detailed management information that delivers real insight.
- Coordinate publicity programmes, including social media campaigns.
- Roll out consistent reporting tools.
- Drive operational improvements.
In short, you will do everything it takes to demonstrate the life-changing impact Elevate has across Salford, whilst making certain that we respond rapidly and compassionately to the people who need us.
To take on this exceptionally rewarding challenge, you will require:
- Experience of supporting far-reaching projects and programmes, ideally in a social impact setting.
- A structured approach to problem-solving and a clear focus on results.
- Excellent communication and relationship-building skills.
- Outstanding presentation and report writing abilities, with the creativity to bring data to life.
- Real flair for operating on your own initiative.
- Deep passion for tackling inequality and supporting community-led change.
In return, you can expect a comprehensive package of benefits, including:
- Development opportunities.
- 28 days’ holiday (rising to 30 days after five years).
- Pension scheme with 7% employer contribution.
- Subsidised membership of the Hospital Saturday Fund, and much more.
Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.
To learn more and apply, please visit our website.
Closing date: Noon on 10th July 2025
Interview dates: 17th July 2025 (in person)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Hopwood Hall and Wirral Met.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be considered on a rolling basis until the position is filled.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Fresh Futures is happy to announce a vacancy with an exciting opportunity to manage and grow a pipeline of existing and prospective corporate supporters, with an aim to shape meaningful collaborations that make a real difference.
Established over 50 years ago, Fresh Futures is a regional charity dedicated to supporting disadvantaged and vulnerable children, young people and their families. Our vision is for all children, young people and their families to have opportunities for a better life, now and in the future.
Hours of Work: This role is offered at 30 hours per week. However, we are open to discussing slightly reduced hours, flexible working patterns, or a job share arrangement for the right candidate(s). If you are interested in alternative working arrangements, please outline your ideal working pattern in your covering email when submitting your application
Contract: Permanent
Salary: £31,249.40 FTE (will be pro rata when hours confirmed)
Base: Brian Jackson House, Huddersfield, HD1 5JP
Closing Date: Sunday 27th July 2025 at 5:00pm
Interview Date: Thursday 31st July 2025
Purpose of the job
Why the job exists and overall responsibility
- Income generation through a diverse range of sources including but not limited to corporate and community fundraising and grants and trust applications
- Delivery of marketing and communications across the charity
- Line management of an officer with responsibility for fundraising and communication activities
- Budget management for projects and campaigns
- Internal and external event delivery
- Management and project delivery of discrete projects and fundraising campaigns
- Involvement in volunteering activities
- Contribute to delivery and development of the Fundraising and Engagement Strategy
Main Activities
Income Generation:
- Build multi-year corporate relationships that generate income and gifts in-kind by creating and maintaining an active pipeline
- Identify and cultivate opportunities for new partnerships and funding streams
- Manage a portfolio of partners and fundraisers, ensuring effective communication and stewardship
- Prepare and submit funding applications and reports in a timely manner
- Collaborate with internal teams to ensure project delivery and reporting
- Ensure the CRM system is updated regularly to reflect activities and report to KPIs set by the Head of Income and Engagement
Marketing and Communications:
- Contribute to the creation and delivery of key marketing materials across multiple channels and audiences
- Maintain accurate records of activity and performance, generating regular performance reports
- Work collaboratively cross team to ensure delivery of all elements relating to projects and campaigns across the charity
- Develop audience approach content for social media and disseminate in a timely manner, supporting all teams marketing needs
- Responsibility for development and updates to websites across Fresh Futures
- Explore new marketing channels and build external marketing partnerships offering in-kind support
- Write press releases and deliver media interviews representing the charity, as directed by the Head of Income and Engagement
Line Management:
- Manage an officer working within the income and engagement team to effectively deliver all aspects of their role
- Work closely with Managers to ensure they are receiving the support they need from the Income and Engagement team
- Plan team delivery alongside the other Income and Engagement Manager to manage work allocation and delivery effectively within the team
Budgets:
- Assist the Head of Income and Engagement with the preparation of budgets
- Responsible for the management of specific project or campaign budgets,
- ensuring costs are always monitored and income targets are met (where appropriate)
Internal and external event delivery:
- Support delivery of internal events, to budget and in a timely manner, including
- liaison with suppliers, and attendees
- Build partnerships and attend external events to represent Fresh Futures and raise awareness of the charity
- Support delivery of internal events, to budget and in a timely manner, including liaison with suppliers, speakers and attendees
- Oversee event budgets as directed by the Head of Income and Engagement
Volunteer delivery:
- Design and deliver presentations to third-sector organisations, businesses, and universities to showcase and promote Fresh Futures
- Work with the leadership team in supporting Fresh Futures’ vision for the future and create appropriate volunteering opportunities to support the vision and strategy moving forward
Discrete project and campaign delivery:
- Manage key fundraising projects or campaigns in a timely manner
- Oversee budgets and meet income targets, where appropriate
- Manage junior staff members or temp workers to deliver projects or campaigns effectively and within the designated timescale
- Develop and deliver fundraising campaigns or projects using appropriate project management tools, including but not limited to the CRM system
Strategy:
- Support the Head of Income and Engagement and the SLT in developing the
- strategic direction for the Income and Engagement team
- Work within the team to delivery the Income and Engagement Strategy
- Manage junior members of the team to deliver key aspects of the strategy as identified to sit within their remit
Knowledge, training and experience required
- Experience working within the voluntary sector generating income and running fundraising campaigns
- Experience of Canva, CRM systems, social media scheduling platforms useful
- Knowledge of a range of fundraising approaches and marketing techniques
- Experience working with a range of external partners including from the commercial sector
Key personal characteristics
- Flexible and reliable
- Team player
- Target driven
- Ability to work in a busy and fast paced environment independently
The client requests no contact from agencies or media sales.
The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.
AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.
The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).
We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.
Job Summary
The purpose of this role is to provide sound financial management for the Association and CET through:
-
Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission
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Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors
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Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets
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Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role
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Oversight and implementation of robust financial systems, policies, and procedures
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Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
Main Duties
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Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting
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Oversee invoice generation and debt recovery processes
-
Process payments and staff expenses for authorisation
-
Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders
-
Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed
-
Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer
-
Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers
-
Attend AfCE and CET Board meetings
-
Fulfil company secretarial duties, including:
-
Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission
-
Filing changes in Trustees/Directors
-
-
Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required
-
Negotiate and implement insurance policies including:
-
General insurance
-
Cyber security
-
Life assurance
-
Staff sickness policy
-
Trustees’ liability
-
Conference insurance
-
-
Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes
-
Review VAT returns for accuracy before submission to HMRC
Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.
Person Specification
Personal Qualities
-
Self-disciplined, organised, proactive and self-motivating
-
Logical and methodical approach to finance and administration
-
Trustworthy, honest, reliable and conscientious
-
Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
Professional Competencies
Essential
-
Professional accounting qualification such as ACA, ACCA, or CIMA
-
Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid
-
Experience with Xero or equivalent cloud-based accounting systems
-
Strong reporting skills
-
Team player with excellent interpersonal skills
-
High level of accuracy and attention to detail
-
Experience producing management accounts and supporting senior leadership and boards
-
Ability to interpret financial data for non-financial colleagues
Desirable
-
Experience working in a small charity or business
-
Understanding of the cultural or charitable sector
-
Experience of remote working
Benefits
-
Unlimited holiday policy
-
5% employer pension contribution
-
Life insurance
-
Flexible working arrangements by agreement with the CEO
We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.
Please note that interviews for this role will take place online on Thursday 31st July.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – North Yorkshire Region - To apply for this role, you MUST be a resident in the North Yorkshire area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the North Yorkshire region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the North Yorkshire region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the North Yorkshire area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Experience supporting 16-18 year olds.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Project Coordinator will be responsible for working with Cruse in partnership with SGN to support people experiencing a bereavement, with help and information to alleviate fuel poverty, enabling them to maintain a safe and warm home.
The Project Coordinator will work collaboratively across Cruse with our communications team, finance team, data team and service teams, to help extend the reach of these valuable services to bereaved people. This includes upskilling staff and volunteers with regard to fuel poverty, with training information and resources. Develop and support drop-in sessions, groups and community events. Raising awareness through communications / digital / newsletters etc and Providing monitoring reports to evaluation the services provided.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 18th July 2025. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 25th July 2025 unfortunately on this occasion you have not been shortlisted as interviews are to commence, week beginning 28th July 2025.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.
This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.
All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.
Main duties will include:
HR Administration and Data Management
-
Maintain accurate and up to date HR records on Chapter One systems
-
Be the in-house expert on Breathe, Chapter One’s HR system
-
Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making
-
Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies
-
Assist with documenting and maintaining HR process and workflows
-
Ensure employee documents are stored correctly and confidentially
Organisational Policies and HR Procedures
-
Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook
-
Prepare standard HR letters and documents (contracts, change letters)
-
Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)
-
Create process guides for staff in collaboration with Line Managers and the CEO
-
Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed
-
Liaise with Chapter One’s external HR advice provider when additional expertise is required
-
Proactively identify opportunities to streamline and improve HR administrative processes and procedures
Recruitment, Onboarding and Offboarding
-
Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references
-
Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training
-
Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks
-
Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems
General HR Support
-
Organise and schedule staff meetings and organisation-wide training sessions
-
Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events
-
Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs
-
Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture
-
Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO
-
Support with preparation for audits or compliance checks e.g. Right to Work, DBS
-
Provide HR support to staff working groups e.g. Wellbeing or Learning and Development
-
Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required
-
Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures
-
Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings
-
Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO
We are looking for applicants with the following essential qualities:
-
Educated to A-level standard or equivalent
-
A genuine interest in Chapter One, with a passion for the work we do
-
Experience in a similar HR role
-
Proficient in use of Microsoft Excel/Google Sheets and Google Workspace
-
Excellent written and oral communication skills
-
Excellent interpersonal skills with the ability to build relationships with colleagues at all levels
-
Thoughtful, compassionate and inclusive approach to interpersonal relationships
-
Self-motivated and proactive, with a problem-solving mindset
-
Goal-oriented team-player who also thrives working independently
-
Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work
-
Professional, discreet and able to handle confidential information
-
Working knowledge of HR functions
The best applicants will also have the following desirable qualities:
-
Experience of working in the charity/non-profit sector
-
A desire to develop a career in HR
-
A qualification in HR, e.g. CIPD Level 3, or working towards one
Interview Dates:
1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request
Please provide a CV and a covering letter (max 1 side of A4). Your letter must include:
1) A summary of your relevant experience, including clear examples.
2) Either: Tell us about a time when you helped onboard a new team member - what steps did you take to ensure they felt welcomed and prepared?
OR Tell us about a time when you identified an opportunity to improve an administrative process or system.
3) Tell us about how our organisational mission aligns with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – East Midlands Region - To apply for this role, you MUST be a resident in the East Midlands area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the East Midlands region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the East Midlands region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £20,800 per year (fixed term contract, maternity cover until August 2026).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary.
- 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the East Midlands area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.