Advice jobs

The Detention Outreach Caseworker is a full-time post on a 12-month renewable contract, joining a small team at the JRS UK offices in Wapping, working closely with the Detention Outreach Manager.

The JRS UK Detention Outreach project supports individuals who are detained in the Heathrow Immigration Removal Centres (Harmondsworth and Colnbrook). This busy and varied role focuses on combining accompaniment, practical support, and assistance to those in immigration detention, especially those who are most vulnerable and struggle to self-advocate. The Detention Outreach Caseworker will make referrals to solicitors and partner organisations where appropriate and liaise with Immigration Services, detention centre staff and others as needed.

The Detention Outreach Caseworker will occasionally support individuals who are released from, but continue to be affected by, immigration detention. Through relationships built across the NGO sector, they will refer individuals to local organisations who can most appropriately assist with reintegration into the community. They will provide in-depth and pro-active support to high-need individuals supported in detention who continue to require long-term accompaniment on release.

The Detention Outreach Caseworker will be responsible for managing their own caseload and work closely with the Detention Outreach Manager to identify themes and trends arising from immigration detention to contribute to the organisations wider strategic work. The post-holder should have a good understanding of and empathy with the issues and challenges faced by asylum-seekers and refugees, with particular focus on immigration detention. They will need highly developed listening skills, personal resilience and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompanying them and supporting them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work in immigration detention.

The Detention Outreach Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of destitute and detained individuals. They will enjoy working in a fast-paced environment and possess excellent communication skills. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.

They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to JRS’ values and commitment to social justice, as well as our commitment to tackling racism and discrimination. JRS UK is committed to providing opportunities to individuals who may otherwise face obstacles in accessing paid work in the asylum and refugee sector and actively encourage applications from black, racialised and other underrepresented communities. 

Ref: GIW-252

Are you a proactive, compassionate and experienced Intervention and Support Worker with a proven record of delivering gender-specific support.  Do you have professional expertise and lived experience of overcoming similar barriers to those faced by the client group?

If so, join St Giles as an Intervention and Support Worker, where you will provide essential guidance and support to vulnerable and at-risk girls to overcome challenges, set and achieve academic and personal goals, and make informed, positive choices that reduce their risk of becoming victims of crime or experiencing exclusion from education or wider society.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
As our Support Worker, you will be expected to establish and maintain positive relationships with identified vulnerable young girls, providing emotional support, guidance, and mentorship and help them in setting and achieving academic, personal, and career goals.  We will count on you to address individual needs and challenges by drawing on personal experience, local knowledge, professional skills, and programme materials to offer tailored support and intervention, plus collaborate with professionals to develop and implement strategies that minimise risk for those involved in the programme.

Promoting the development of positive, pro-social attitudes, behaviours, and social skills among the client group and supporting or co-delivering St Giles’ SOS+ awareness sessions at both Tier 1 and Tier 2 levels are both key aspects of this role, as is providing guidance on resolving interpersonal issues and keeping accurate records.

What we are looking for

• Relevant direct or indirect experience of the criminal justice system
• Experience in supporting at risk young girls within either education or community settings
• Knowledge of the challenges and issues facing vulnerable young girls within the local area
• Understanding and demonstration of professional standards and accountability
• Total commitment to excellent safeguarding practice
• Excellent interpersonal, IT and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

If you have any queries, or require further support, please visit our website. 

Closing date: 8th September 2025Interview date: 15th of September 2025 

The Woodland Trust is looking for a Principal Data Engineer to help us transform our data management processes, integration processes and support with data architecture.

The Role: 
•    Lead the data transformation initiative within a complex environment.
•    Design and implement a data model in relation to our conservation efforts and organisational goals.
•    Lead the design of integration patterns to ensure data flows between solutions can be maintained and supported.
•    Develop key relationships with business units and technology departments to ensure a smooth operation.
•    Establish and facilitate a robust data governance framework to ensure data accuracy, privacy, compliance and optimal usage. 
•    Oversee a smooth operation of legacy systems whilst transitioning to new data management technologies.
•    Establish and lead an observability strategy for data and integration platform.
•    Support the comprehensive data strategy that addresses data maturity journey, data quality, governance and capability.
•    Establish a foundation for data analytics and AI, positioning the organisation to leverage data-driven insights for conservation efforts.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

We are looking for candidates who have the following:
•    Experience leading a data transformation initiative within complex environments.
•    Knowledge of enterprise data architecture and data modelling.
•    Experience leading a projects and the design of enterprise integration patterns for joining internal and external solutions.
•    Strong communication skills to build and maintain key stakeholder, business units and technology department relationships.
•    Experience managing a transition from legacy systems to modern data platforms.
•    Strong skills using Azure data technologies with the knowledge of the practical application.
•    Experience designing, building and maintaining integrations using Azure Integration Services.
•    Knowledge of DevOps for data and integrations.
•    Experience developing and implementing data strategies that enhance data quality, governance and management practices.
•    Experience in the environmental, charity, or fundraising sectors is desirable. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

We’re looking for someone with admin experience to be part of our community and events fundraising team. Along with another executive, you’ll be helping our existing and new supporters to raise funds and supporting the other members of the community and events team.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity in the UK beating the fear and isolation of macular disease with world class research, and the best advice and support.

You’ll be one of two executives:

· Helping the community and events team to raise funds from our supporters

· Giving supporters in our communities the best stewardship while they are fundraising, and encouraging them to fundraise further

· Supporting all members of the community and events team

· Adhering to current fundraising regulations and best practice

· Keeping excellent records

Our ideal candidate will have:

· Experience of working in a fundraising environment or similar

· Good IT skills and experience of using digital media

· A good head for numbers

· Excellent written and verbal communication skills

· A passion for working with people to achieve great results

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals; doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and permanent role. The role is based at our Bloomsbury campus. We will consider applications to work on a flexible and job share basis wherever possible.

We are looking for a Theatre Technician to join the Bloomsbury Theatre team as a skilled and supportive multi skilled technician, delivering expert guidance across lighting, sound, stage management, and set construction. You'll mentor students, lead technical operations for UCL and commercial productions, maintain equipment and spaces, and help shape a safe, creative learning environment — all while working flexibly across a dynamic schedule of live events.

Do you have experience in working as a full-time technician in a commercial theatre? Do you have experience training students or young people in technical theatre? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience working as a technician programming and operating consoles for lighting or sound on theatrical shows and/or events, a working knowledge of current Health and Safety legislation and its practical application in a theatre environment, and a proven ability to plan, prioritise and manage a varied workload. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

This is a permanent, part-time (21.9hr per week, 0.6FTE) role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). 

We are looking for a Governance & Administration Coordinator to provide servicing and support for our governance meetings. This will involve ensuring meetings and committees are governed to exemplary standards, and to ensure we comply with relevant legislation and other regulatory requirements. You will join the Governance & Compliance team which oversees our governance arrangements, as well as our complaint, disciplinary and safeguarding procedures.

Do you have experience in supporting committees and internal meetings on matters related to governance, organisational planning and oversight? Do you have experience in coordinating agendas, papers and minute-taking for formal meetings with a varied portfolio of meetings, working with different chairs and stakeholders? If the answer is yes, then we want to hear from you.

The Society for the Protection of Ancient Buildings (SPAB) gives old buildings a future. We help people to look after old buildings, making them fit for the future while keeping their historic character. We do this through casework, technical research and advice, education and training, awards, outreach and events across the UK and Ireland.

The Fundraising and Legacies Officer is a key role within the Society which will identify potential grant giving bodies, write and submit bids, and manage grant reporting and claims from a range of sources, including Statutory funders, Trusts and Foundations, individual and legacy donors. The post holder will also provide guidance and support to the wider staff team to advance fundraising activity.

Alongside this, the post holder will respond to legacy enquiries and notifications and be instrumental in the deployment of a proactive legacy promotion programme.

The successful candidate will have previous experience securing funds from multiple sources, as well as excellent writing skills, and a keen interest in the heritage sector and the Vision, Mission and Values of SPAB.

Please visit our website to download a full job pack via the button below.

Deadline for applications: Friday 5 September 2025, 5pm.

At the Netherton Feelgood Factory we believe that health is more than just fitness—it's about empowerment, education, and sustainable lifestyle change. We're on a mission to help our community take control of their wellbeing, and we’re looking for a passionate Health Mentor to join our team.

Role Overview

As a Health Mentor, you'll be the friendly face and expert guide helping individuals make informed choices about their health. You’ll deliver one-on-one support, group workshops, and community outreach programs focused on nutrition, physical activity, mental wellbeing, and more.

What You'll Do

• Provide tailored health advice and coaching to individuals and groups
• Develop and deliver engaging health promotion workshops
• Support clients in setting and achieving realistic health goals
• Collaborate with local health services and community organisations
• Maintain accurate records and contribute to service evaluations        

What We’re Looking For

• A recognised qualification in health promotion, mental wellbeing fitness, nutrition, or related field or substantial work experience in a related field.
• Excellent communication and motivational skills
• Experience working with diverse communities
• Empathy, patience, and a genuine passion for helping others
• Ability to work independently and as part of a team
• This post will have a specialism in bereavement and mental wellbeing support so some experience of this area of work would be an advantage.

What We Offer

• A supportive and inclusive work environment
• Ongoing  development and training
• Opportunities to make a real impact in people’s lives

Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector? 

We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland. 

We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role. 

The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders. 

We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings. 

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

What will it take? 

To be successful as a Finance Business Partner you will be expected to have: 

• Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management. 
• A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service. 
• Strong collaboration skills including the confidence to challenge others. 
• Ability to interpret a range of financial/operational information and reach quick judgements. 
• Experience in financial analysis and reporting. 
• Appropriate planning, organising and strategic business planning skills. 
• An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification. 

The scope for this role is vast and we are looking for an ambitious and driven individual to join us! 

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

About this role

This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).

The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.

Our Organisation

Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Salary: £31,133 per annum pro rata

Hours: Part time - 18.75 per week - working pattern negotiable

Location: Humberside, based in Hull

Contract: Fixed term until 31st March 2026

Closing date: Thursday 11th September 2025 at 11.30 pm

We are looking for an Accommodation Adviser for our team based in Humberside, to provide tailored support to women under probation supervision within the community and helping reintegrate into a life outside the justice system.

About the role

You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. A strengths-based approach is used to identify the positive attributes that they can build upon to achieve their goals and is reflected in the design of the INA.

Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.

You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.

The position will be based Hull Women’s Centre, with other locations and travel expected when needed across the National Probation Service Region in Humberside.

About You 

You have considerable experience of housing law and debt advice, along with an understanding of issues affecting homelessness and women with multiple and complex needs. You have a successful track record of delivering services for women and advocating for clients to agencies and authorities. You can adapt complex information into practical plans and proactively manage your caseload.

Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial. If you have experience of working in a criminal justice setting that would be an advantage but is not essential.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team 

We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.

Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 1000 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

About the role:

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.

*For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

About you:

• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
• A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
• A good and current understanding of safeguarding issues and procedures.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

ClientEarth is recruiting a Development Lead to grow our philanthropic programme in Asia and Oceania. Focusing on Singapore and Hong Kong, you will set strategic direction, build strong donor relationships, and manage your own portfolio to secure significant, flexible funding.

In Oceania, you will work with an established group of engaged supporters, exploring new opportunities to expand income and strengthen connections across the region. This role offers scope to shape fundraising in markets where our work is increasingly important.

ClientEarth’s programmes in Asia use legal expertise to tackle climate change, accelerate the transition to clean, accessible energy, and protect biodiversity. You will work closely with colleagues to align fundraising with high-impact initiatives, ensuring supporters see the tangible results of their contribution.

This is an opportunity to take ownership of a growing portfolio and play a pivotal role in delivering measurable environmental change.

Meet your Manager

In this role, you will be managed by Emily Thomas. A fundraiser for over fifteen years, Emily has worked at charities including Brooke, National Trust and the Wildlife Trust. Prior to joining ClientEarth in 2018, Emily was part of the development team at London's Natural History Museum where she worked on the Hintze Hall transformation capital campaign and launch activity. As Associate Director, Philanthropy, Emily manages the global philanthropy team and works alongside external stakeholders and a Development Board to secure income and connections for the organisation.

Main Duties

• Pipeline and Portfolio Management 
• Strategy and planning 
• Team and stakeholder management 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant fundraising management experience in Asia with demonstrable experience of securing five and six figure, and multi year gifts  
• Experience in multiple elements of fundraising including identifying and building supporter bases in new geographies and working with different types of fundraising teams (e.g. philanthropic/HNWIs, trusts and foundations)
• Experience of working in a global team, working across multiple time zones and understanding / experience of working in a matrix style
• Experience of working with senior internal and external stakeholders, to build networks, deliver income and raise organisation profiles
• Ability to represent ClientEarth externally to high value funders and other senior stakeholders.

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

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Fuel Bank – Triage Support Advisor

Location – Remote based role with occasional travel to the Midlands for team meetings & training.

Hours – Part & Full Time Positions. F/T – 37.5 hours Monday to Friday. P/T 18.5 hours flexible Monday to Friday to suit the needs of the charity and individual’s work life balance. 

Salary - £27,000.00 pro rata

Are you a confident communicator with strong administration skills? Are you happy to work in a busy reactive role processing queries and applications? Are you flexible, empathetic and able to deliver great customer service to our clients via email and telephone interactions?

Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.

As Triage Support Adviser at Fuel Bank Foundation, you will be the first point of contact for beneficiaries, partners, or referral agencies seeking assistance. Your primary responsibility will be to assess needs, gather essential information, and direct each query to the appropriate team or resource. You’ll play a critical role in ensuring that those in need receive timely and accurate support, helping maintain smooth day-to-day operations within the Foundation’s support services.

Key Responsibilities

Initial Contact & Needs Assessment

• Inbound Enquiries: Respond to incoming calls, emails, or online requests, providing a welcoming and empathetic first point of contact.
• Information Gathering: Ask relevant questions to understand the nature of each enquiry—whether a client needs immediate fuel assistance, advice, or referral to another service.
• Basic Eligibility Checks: Perform preliminary assessments to confirm a caller’s eligibility or direct them to the right partner agencies.

Triage & Referral

• Case Prioritisation: Quickly identify urgent cases (e.g., no heating supply, extreme vulnerability) and escalate them as needed to senior colleagues or specialized services.
• Routing Calls/Emails: Forward complex queries or those requiring in-depth guidance to the appropriate department (e.g., Customer Support, Policy & Impact, Finance for voucher-related questions).
• Follow-Up Coordination: Log essential details for each interaction, ensuring smooth handovers and timely follow-up by the relevant team member.

Data Entry & Record Keeping

• Database Management: Accurately input beneficiary information into the Foundation’s CRM or case-management system, maintaining up-to-date records in line with data protection policies.
• Documentation: Keep clear notes on calls, emails, and web form submissions, tagging them with relevant categories (e.g., urgent, general enquiry, advice request).
• Reporting: Support team leads by generating basic reports or summaries on enquiry volumes, types of requests, or common issues.

Communication & Collaboration

• Liaise with Colleagues: Update other teams or managers about trends in call types or emerging issues that might require policy changes or additional resources.
• Team Support: Assist in scheduling, task delegation, or administrative tasks when needed, contributing to a well-coordinated triage function.
• Stakeholder Engagement: Occasionally interact with partner organisations, local agencies, or other charities to exchange referral information or confirm assistance protocols.

Quality & Compliance

• Adherence to Policies: Follow all internal guidelines, including safeguarding, confidentiality, and data protection (GDPR).
• Continuous Improvement: Identify recurring enquiry patterns or potential service gaps, suggesting improvements to triage processes.
• Professional Development: Stay informed about any updates in the charity’s programs, fuel poverty regulations, or relevant partner services.

What will you receive in return:

· Support from a team of like-minded individuals who will support you to succeed in the role.

· Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.

· A flexible working week to ensure work life balance.

· Enhanced pension contributions.

· Equal opportunity employers.

· Full onboarding programme with ongoing training and development opportunities.