Advice Service Manager Jobs in Liverpool, Merseyside
Remote · Based centrally in the North of England and centrally in the South of England
Closing: 12:00pm, 31st May 2024 BST
As our Training Coordinator you predominantly support the Service Delivery Managers and Support Officer in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. You will work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services. To join us you will need:
Skills and knowledge
• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.
• The ability to teach and demonstrate wheelchair skills, using a wheelchair.
• Excellent organisational and planning skills.
• Excellent interpersonal skills with the ability to communicate at all levels.
• Ability to motivate children and young people of all ages.
• The ability to deliver training using coaching/teaching skills.
Experience
• Experience of working directly with disabled children, young people and their families.
• Lived experience of being a wheelchair user and/or experience of delivering wheelchair skills training is preferable.
• Demonstratable experience of delivering training, teaching or coaching.
• Youth work experience.
• Experience of risk management procedures.
Personal qualities
• Alignment with our values – young people focused, ambitious, inclusive and collaborative.
• Passionate about supporting young wheelchair users and creating societal change.
• Ability to get on with and motivate children and young people of all ages.
• Ability to multi-task, work calmly under pressure and meet tight deadlines.
• Ability to work as part of a team and on own initiative.
• A high degree of accuracy and attention to detail.
• Good level of computer literacy, including databases.
Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
• Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
• Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
• Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
• Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
• Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
For full details and to apply, visit our website via the apply button.
Closing: 12:00pm, 31st May 2024 BST
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Communications and Events Officer £25,000 per annum (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
Main purpose of role
To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.
About us:
Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
Opportunity:
Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.
Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.
As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.
What we can offer you:
We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club.
To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).
Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section.
The client requests no contact from agencies or media sales.
Safeguarding Solicitor – National Legal Team
Salary - Grade 6 - £42,697 per annum
Closing date: Sunday 12th May 2024 at 11.30 pm
Fixed term 12 month contract with possibility of extension
Flexible location - can be based in any of Shelter's 11 hubs in England or home based.
Are you a Solicitor with housing law knowledge and experience of safeguarding? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About The Team
Shelter’s Legal Team provide legal expertise and representation across our Services. You will be part of our National Legal Team and will work closely with our Telephone and Online Advice Service (TOAS) to identify trends in issues experienced by people using the service.
About the role
Your role will be to work within the National Legal Team to support the TOAS team to recognise vulnerable clients who need urgent legal help, at the sharpest end of the housing crisis, struggling to advocate for themselves in appalling housing conditions or stuck in temporary accommodation.
Your role will be to provide legal early intervention to clients and families who have safeguarding concerns.
You will act on a consultancy basis for TOAS and provide advice and legal representation on behalf of the client and/or their family, authorising and arranging temporary accommodation and any associated hardship claims. Should a safeguarding referral be made, you will follow up on those referrals to ensure that the appropriate outcome is achieved.
You will also be supported to work with relevant stakeholders to address systemic matters that contribute to homelessness and advocate for systematic change to break the cycle for other vulnerable clients and their families.
About You
Qualified as a Solicitor, you will have a strong knowledge of housing law and be used to managing your caseload including time recording. You will need to meet the Housing/Debt Supervisor standard and have demonstrable experience in litigation and court advocacy, carry out file reviews and be proactive about your professional development and continuous improvement.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: S11156 Stroke Association Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £26,700 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Caseworker
Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.
This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.
This will be a fixed term contract till 31 July 2024.
Role Overview:
For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.
The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.
Key Responsibilities:
- Work with partners to identify and engage veterans with the CFO Programme.
- Undertake needs assessments with each veteran and jointly develop their support plan.
- Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
- Work with the veteran to secure employment.
- Optimise the delivery of activities which are separately billed as part of CFO Programme.
- Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
- Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.
Essential Competencies:
- Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
- Highly motivated and independent, capable of working remotely from their line manager.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
- Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
- Experience of working with others as part of a multi-disciplinary team.
- Excellent communication, organisation and IT/CRM skills.
- Excellent team players who will contribute to a diverse and dedicated team.
- Driving licence and use of own car.
Security Clearance
The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.
If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.
We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.
We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.
This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.
PERSON SPECIFICATION
You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:
• An understanding or strong interest in health & wellbeing for older people
• Experience of working with older people either in a paid or voluntary capacity
• Understanding of and empathy with the issues affecting older people and barriers they experience
• Knowledge of health/sport/culture and other general services for older people in Britain
• Ability to build strong relationships with other stakeholders including public health bodies/charities
• Strong administrative and I.T skills
• Strong verbal and written communication skills
• Strong organisational skills/ability to manage own time effectively
• Unwavering commitment to equality & fairness
• Willingness and ability to work flexibly
• A proactive approach to the personal development of oneself and others
• A ‘Hands on’ approach to coordination and practical tasks as required
• A right to work in the UK
The client requests no contact from agencies or media sales.
Are you a Vet looking to make a difference? Do you want to help us design optimal evidence-based treatment for the dogs in our Care?
We have an exciting opportunity for a Veterinary Behaviourist (Clinical Behaviour Services) to work on providing an internal referral service for behavioural medicine, recommending treatment protocols, monitoring patient progress, and assisting with more complex cases as required.
What does this role involve?
As Veterinary Behaviourist you’ll:
- Work with the Community Clinical Animal Behaviour and post-adoption support teams in devising the optimal behaviour rehabilitation strategy for dogs in their care while liaising with external veterinary practices as required to support the work of clinical teams.
- Support and advise staff across Dogs Trust on matters relating to psychoactive medication and links between disease, physiology and behavioural signs, under the direction of the Head of Clinical Behaviour Services.
- Provide behaviour consultations to owned dogs with behaviour problems especially those with a medical component that requires specialist input.
- Assist with staff training through workshops, clinical case reviews, mentorship and conferences.
About you:
With a good knowledge of dog behaviour, training and welfare you will have a veterinary qualification with postgraduate experience as a veterinary surgeon. With basic knowledge of statistical methods and ability to evaluate published research you will have enthusiasm for professional development, research and developing specialist skills in veterinary behavioural medicine.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the Team:
Canine behaviour knowledge and practice is central to rehabilitating dogs within our rehoming centres, and for the provision of Dog School training and education classes. Science led behaviour knowledge also informs a range of other areas of Dogs Trust activity, including campaigns, international projects and the work of the education teams. The role of the Clinical Behaviour Services team is to provide clinical behaviour services for members of the public including adopters of Dogs Trust dogs and in association with Dog School.
Please note that the interviews for this role will take place around 28th May.
This is a 12-month maternity cover position.
Salary: £28,216 per annum (plus £5,023 London Weighting if you are based in London)
Location: Flexible - can be based in any of our Shelter Hubs around England or Scotland with remote/homeworking possible
Contract: Permanent
Hours: 37.5 hours per week
Please note, we are offering the opportunity to complete an apprenticeship in a related subject alongside this role.
Closing date: Sunday 12th May 2024 at 11:30pm
Do you have strong IT, administration and database management skills? Would you enjoy collaborating with others, providing support and sharing the knowledge you’ll develop around volunteering best practice. Then join Shelter as a Volunteering Administrator and you could soon be playing a vital role within our Volunteering Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Volunteering Team is a collaborative and supportive team sitting within Shelter’s Equity, Inclusion & Culture Directorate. We are passionate about the positive impacts of volunteering for both individuals and causes and believe volunteers are a vital part of Shelter’s Fight for Home.
Shelter involves around 2,000 volunteers in our shops, offices and local communities. The Volunteering Team enable a coordinated and consistent approach to how we involve volunteers across Shelter and Shelter Scotland. We provide the insight, policies and best practice approaches to ensure all our volunteers have a quality volunteering experience.
About the Role
As a Volunteering Administrator, you will be essential to the coordination of the Volunteering Team’s work in developing a consistent, inclusive and high-quality volunteering offer. You’ll be delivering administrative support across the team, enabling smooth delivery of the service. This will include managing our busy Mailboxes, processing elements of volunteer recruitment and administrating our volunteer database, Better Impact. Working on the database forms a large part of this role; as well as routine tasks such as data reporting, you’ll be working on more in-depth database development. This includes leading on a piece of work restructuring the way our database is set up.
You’ll also be supporting volunteer managers through delivering training demonstrations on our database, creating process guides and providing advice. You’ll provide additional admin support across the Volunteering Team, including coordinating meetings and managing agendas. You’ll be a key member of the team with in-depth knowledge and understanding on volunteering processes and policies to promote our volunteering culture across Shelter and Shelter Scotland.
With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.
About you
Having strong administration skills with confident use of databases is essential for this role. We’re looking for someone who is comfortable taking ownership in processes, including introducing and delivering new ideas, methods or processes. Having a proactive approach and the ability to manage time effectively while working in a fast-paced environment are all important too.
Also important for this role is having excellent communication skills and the ability to build relationships and work collaboratively with colleagues across our organisation. Experience of delivering training or presentations is a bonus, but more-so a willingness to develop your skills in this area. We welcome applications from people who have enthusiasm for the world of volunteering, whether that comes from a work environment or your own experiences of volunteering, and we’re happy to support your learning.
How to apply
Please submit both a supporting statement and a CV.
In your supporting statement, please address the ‘About you’ points outlined in the job description, detailing your relevant experience and giving specific examples using a STAR approach. Your supporting statement should also include an example of how you meet our behaviour:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
You will be joining an inclusive and supportive team who welcome people from all backgrounds. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based on your merit.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to
turn to us for help. We’re here so no one has to fight bad housing and homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date
Applications should be submitted by 10am on Monday 13th May2024
Interviews will be held on Wednesday 22nd May 2024 or Thursday 23rd May 2024
REF-213 721
Salary: £18,680 per annum pro-rated (based on FTE of £31,133 per annum)
Location: Merseyside
Hours: 22.5 per week (Part Time)
Contract: Permanent
Closing date: Thursday 23rd May at 11:30pm
Do you have an understanding of how lived experience of bad housing or homelessness can impact an individual, plus a real desire and proven ability to help individuals to share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Lived Experience Insight Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a Lived Experience Coordinator, you’ll deliver a programme of involvement activities with the aim of ensuring the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work. We’ll also rely on you to deliver involvement activities across the organisation which will shape the ongoing design, delivery and governance of our work. People with lived experience will be involved in a range of ways too, including involvement groups, taking part in events within local communities, co-designing services and campaigns, sharing stories and speaking out about the housing emergency. The overriding aim is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need the ability to facilitate involvement groups and other activities to involve people with lived experience in Shelter’s work while ensuring a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running during the same time period, is important too, as is a flair for developing successful relationships with colleagues across a large organisation, as well as with local organisations and partners. Some experience of presenting information verbally and in writing is also required, as is proficiency using IT tools to carry out your day-to-day work, including case management systems, Microsoft Office, internet, email and online meetings.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Support and Development Officer – East and West Midlands
- Salary of £23,634 per annum
- 3-year fixed term contract
- 35 hours per week
- Home based (within the East or West Midlands)
Reporting to the welcome team manager and sitting within the service delivery team, we’re looking for some who is:
- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Solution focused and committed to using technology to find solutions and to improve performance.
- A skilled and confident communicator able to engage on the phone with people of all ages.
- Familiar with working in a fast-paced environment with experience of working to deadlines and meeting performance related targets.
Key responsibilities
- Supporting volunteer and older people applicants in your region through the onboarding process.
- Leading online group volunteer inductions, checking references, and conducting ID checks.
- Conducting informal calls with older people applicants, ensuring that our services meet their needs.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- You’ll also be part of the team which responds to phone and email enquiries and that provides high quality support to older people and volunteers.
We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.
About you
Essential
- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised with a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of safeguarding systems and processes, confidentiality, and GDPR implications when working with volunteers and older people.
About Re-engage
We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.
Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for face-to face collaboration.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held on Wednesday 22 May via Teams.
The client requests no contact from agencies or media sales.
Tenancy Services Officer / Housing Officer
Ellesmere Port, Blacon and Merseyside
Temporary - 3 months initially
Full time hours
£15.00 - £17.00 per hour
Our client
Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.
The role
As a Tenancy Services Officer / Housing Officer you will;
- Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
- Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
- Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
- Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
- Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
- Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
- Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
- Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
- Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
- Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
- Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
- Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.
The candidate
- Experience in a customer facing role, covering all aspects of generic housing management.
- Experience of working with specialist external support groups and agencies.
- Experience of dealing effectively with a diverse range of customers
- Understanding of welfare benefits and financial inclusion
- Understanding of Welfare Reform and options to mitigate risks for residents.
- Solid working knowledge of safeguarding
- Excellent analytical & communication skills, both written and verbal
- Good numeracy skills and the ability to understand and interpret financial information.
- Ability to think creatively when faced with problems and adapt to changing circumstances.
- Display the resilience and emotional intelligence to be able to cope with difficult situations.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Safeguarding Coordinator
Hours: Full Time 37.5 Hours per week. Brook has a 4 day week policy. Hours will reduce to 30 per week with no reduction in pay on satisfactory completion of probation.
Contract: Permanent
Location: Offices in Liverpool, London & nationwide.
Salary: £37,000 (plus London Weighting Allowance if applicable)
Closing date: 18th May 2024
Interview date: 5th June 2024
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
A key member of Brook’s safeguarding team with responsibility for driving our national safeguarding remit and supporting the discharge of our legal, contractual and organisational safeguarding responsibilities. To deputise and support the Designated Safeguarding Lead in providing expert safeguarding guidance for children and adults at risk. To work in collaboration with the Designated Safeguarding Lead, Heads of Service, Brook’s Safeguarding Escalation Team and service level safeguarding leads/managers to ensure that high quality, safe and effective services are delivered to users of Brook’s clinical, education, counselling and wellbeing services.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - Safeguarding Coordinator role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role
This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.
As a Team Leader you will:
- provide leadership, advice and guidance to your team
- monitor the progress & quality of support delivered to service users
- develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
- provide safeguarding advice & guidance as required
- promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
- manage external project specific work & relationships as required
You will need:
- Experience of managing & supporting a team; including performance management, one to ones and staff development
- Experience of supporting victims and vulnerable people
- Knowledge of confidentiality and data protection requirements
- To be able to work without direct supervision, prioritising effectively to deal with competing demands
- Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
- Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.