Advice service manager jobs

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Goodman Masson are excited to partner exclusively with Newground Together to recruit a Business Improvement District (BID) Manager for Blackburn. We have an exciting opportunity for an experienced and dynamic Business Improvement District (BID) Manager to join our team and lead the strategic development of Blackburn Town Centre's BID. Working closely with the Director and the BID Board, you'll play a pivotal role in shaping the future of the town centre, delivering innovative initiatives and managing stakeholder relationships that will drive positive change and lasting impact. This is a unique opportunity to make a real difference in the heart of Blackburn by championing projects across marketing and events, safety and security, environmental improvement, and business support.

Newground Together: a social enterprise and proud member of the Together Housing Group, is the accountable body for the Blackburn Town Centre BID. Our mission is to create vibrant, resilient communities, and this role is central to that mission. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Info on the Blackburn BID can be found at

The application deadline for this role is 06/05/2025, with assessment centre scheduled for the following week. Please apply as soon as possible, as the application may close earlier.

Outline of Key responsibilities in the Business Improvement District (BID) Manager for Blackburn role...

As BID Manager, you will lead across the four priority themes:

• Marketing & Promotion - Position Blackburn as a lively and attractive town centre.
• Safe & Secure - Champion a safer, more welcoming environment for everyone.
• Clean, Green & Sustainable - Drive forward environmental improvements and sustainability.
• Business Support - Provide essential information, advice and advocacy for local businesses.

You will also:

• Build strong local partnerships and act as the lead contact for BID members and stakeholders.
• Drive stakeholder engagement and involvement in delivering BID priorities.
• Develop, implement and monitor the BID Delivery Plan in collaboration with key partners.
• Provide regular written and verbal updates to the BID Executive Board and stakeholders.
• Manage contractors and service providers, ensuring project quality and performance.
• Monitor outcomes against key performance indicators and share best practice across the partnership.
• Identify and secure external funding and sponsorship to enhance BID delivery.
• Manage the BID's annual budget in line with financial procedures and controls.
• Ensure all activities align with safeguarding, GDPR, health and safety, environmental and EDI policies.

We're Looking for Someone who has...

• Holds a full UK driving licence and has access to a vehicle.
• Has experience in building and managing strategic partnerships and stakeholder relationships.
• Is a confident communicator, skilled in negotiation and influence.
• Has a track record of managing complex projects and services with measurable outcomes.
• Brings experience in marketing, communications, and/or event management.
• Thrives in a busy, community-focused environment with the ability to inspire and lead.

In return, we are offering the successful candidate in the Business Improvement District (BID) Manager for Blackburn...

• Starting salary: £45,259 per year
• Annual Leave: 27 days rising to 32 with service, plus bank holidays
• Hybrid working model: A strong presence in Blackburn town centre is required. Your schedule may involve being out and about three days a week and spending two days working from home.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the

We reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Location:  Hybrid working between the Aldgate, London office and home.

Are you passionate about developing personalised supporter journeys and stewardship plans? Do you have experience in delivering these across multiple channels specifically digital?  We’ve invested in our technical capabilities and how we communicate with our digital donors to improve engagement and lifetime value and we’re looking for an exceptional Individual Giving Manager to develop and maximise our retention strategy and activities.  

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will develop retention strategies and deliver plans across regular giving, lottery and cash supporters including developing and launching a mid-value programme. You will also manage the online shop. Using digital channels along with direct mail, SMS and telemarketing you will improve supporter loyalty and lifetime value.  You will also manage one direct report, the Individual Giving Officer.

You will bring digital expertise and show how you work within a test and learn environment.  You will demonstrate a supporter-led and evidence approach that is based on insight.  You’ll be creative and curious, looking internally and external for inspiration and ideas. You’ll also be responsible for budget management and play a pivotal role in delivering ambitious targets in the Supporter Giving + Legacies team.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

A fantastic opportunity has arisen for a Head of Children and Young People’s Services, to join an ambitious healthcare charity based in Leatherhead.

As Head of Children and Young People’s Services, you will be lead, manage and develop the services in this area, providing overarching leadership, and management.

The Head of the department needs to monitor the needs of the service, and where possible find creative and innovative ways to develop the service and address growing and changing needs. Key responsibilities include leading on the delivery of outputs and outcomes of a number of grant funded services, planning and managing the departmental budget for the Children and Young People’s Service and regular reporting to Surrey County Council, Services Committee, Trustee Board, and funders as required. You will work to support and supervise the team of staff and volunteers and provide information, support and advice for children and their families /carers.

The successful candidate will be an outstanding individual who is passionate about providing high-quality care and support for children and young people, and who can lead and manage with strategic vision and operational excellence. Extensive experience of working with children, young people and families that has included the overarching responsibility for Safeguarding children and young people is crucial, as is a strong knowledge of regulatory frameworks and best practices. The ability to travel extensively throughout Surrey is a must.

If you’re looking to join a well-established and impactful charity who work to help people live full and independent lives, then please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews will take place week commencing 19th May 2025.

The successful candidate will be required to: 

• Live in the area specified- South East Northumberland, North Tyneside, South Tyneside or Sunderland. You must be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Goodman Masson are excited to partner exclusively with Newground Together to recruit a Business Improvement District (BID) Manager for Blackburn. We have an exciting opportunity for an experienced and dynamic Business Improvement District (BID) Manager to join our team and lead the strategic development of Blackburn Town Centre's BID. Working closely with the Director and the BID Board, you'll play a pivotal role in shaping the future of the town centre, delivering innovative initiatives and managing stakeholder relationships that will drive positive change and lasting impact. This is a unique opportunity to make a real difference in the heart of Blackburn by championing projects across marketing and events, safety and security, environmental improvement, and business support.

Newground Together: a social enterprise and proud member of the Together Housing Group, is the accountable body for the Blackburn Town Centre BID. Our mission is to create vibrant, resilient communities, and this role is central to that mission. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Info on the Blackburn BID can be found at

The application deadline for this role is 06/05/2025, with assessment centre scheduled for the following week. Please apply as soon as possible, as the application may close earlier.

Outline of Key responsibilities in the Business Improvement District (BID) Manager for Blackburn role...

As BID Manager, you will lead across the four priority themes:

• Marketing & Promotion - Position Blackburn as a lively and attractive town centre.
• Safe & Secure - Champion a safer, more welcoming environment for everyone.
• Clean, Green & Sustainable - Drive forward environmental improvements and sustainability.
• Business Support - Provide essential information, advice and advocacy for local businesses.

You will also:

• Build strong local partnerships and act as the lead contact for BID members and stakeholders.
• Drive stakeholder engagement and involvement in delivering BID priorities.
• Develop, implement and monitor the BID Delivery Plan in collaboration with key partners.
• Provide regular written and verbal updates to the BID Executive Board and stakeholders.
• Manage contractors and service providers, ensuring project quality and performance.
• Monitor outcomes against key performance indicators and share best practice across the partnership.
• Identify and secure external funding and sponsorship to enhance BID delivery.
• Manage the BID's annual budget in line with financial procedures and controls.
• Ensure all activities align with safeguarding, GDPR, health and safety, environmental and EDI policies.

We're Looking for Someone who has...

• Holds a full UK driving licence and has access to a vehicle.
• Has experience in building and managing strategic partnerships and stakeholder relationships.
• Is a confident communicator, skilled in negotiation and influence.
• Has a track record of managing complex projects and services with measurable outcomes.
• Brings experience in marketing, communications, and/or event management.
• Thrives in a busy, community-focused environment with the ability to inspire and lead.

In return, we are offering the successful candidate in the Business Improvement District (BID) Manager for Blackburn...

• Starting salary: £45,259 per year
• Annual Leave: 27 days rising to 32 with service, plus bank holidays
• Hybrid working model: A strong presence in Blackburn town centre is required. Your schedule may involve being out and about three days a week and spending two days working from home.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the

We reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Be Part of Something Bigger: Join the Suzy Lamplugh Trust and Help Shape Safer Communities

Are you passionate about making a real, lasting difference in people's lives? Do you have the resilience, empathy, and adaptability to support victims and help drive real change?

If you thrive in an innovative, collaborative, and learning-focused environment, this could be the perfect opportunity for you.
For nearly 40 years, the Suzy Lamplugh Trust has been at the forefront of personal safety, standing up for victims, influencing national policy, and raising awareness to creat safer, more confident communities. 
From launching award-winning services to being a trusted voice in national media, our work has real visibility, real credibility, and real impact.  When you join us, your work doesn't disappear into the background it makes headlines, shapes policy, and changes lives.

We're Hiring: Advocates - London Stalking Support Service, Stalking Threat Assessment Centre and National Advocacy
In partnership with MOPAC, this specialist role is your chance to support victims of stalking with expert advice and advocacy for London, all while hlping to shape a trauma-informed, survivor-led approach that leads the sector.  The Stalking Threat Assessment centre is a multi-agency partnership involving the Metropolitan Police, NHS mental health services and Probation services to effectively manage stalking perpetrators and support victims.  Advocates within this team are co-located within the STAC unit, minimum one day a week.

You will be:

• Part of a respected, mission-driven team
• Contributing to a legacy of nearly four decades of meaningful impact
• Part of a strong culture of learning, support, and inclusivity
• Working in a space where your voice matters, and your work truly counts

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

What we offer in return:

In return for our staff’s commitment and dedication, we offer a range of Company Benefits:

• Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 monts
• Flexitime Policy 
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
• Pension scheme with 5% employer contribution 
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site) 
• Interest-free travel loan for annual season ticket 
• Regular all-staff off-site meetings and events

Hours: 35 per week
Contract: Permanent
Salary: £30,135

Deadline: 14th May end of day
First Interviews to take place week beginning 26th May

Action in rural Sussex is seeking a customer-focused, friendly Adviser to join our expanding community buildings team.

Community halls form a vital part of thriving communities, especially in rural areas, providing inclusive, accessible local spaces for a wide range of wellbeing, educational, and recreational activities. They contribute to community health and wellbeing, help overcome isolation, reduce car travel and impact on the environment, and strengthen community cohesion.

Our community buildings team works with community spaces across Sussex, particularly charitable village halls, providing managers and trustees with specialist advice and information via our information portal, online discussion forum, newsletters, training and networking events, and bespoke individual support.

We would welcome applications from individuals who have experience and knowledge of running community buildings, as well as the ability to put together lively, readable newsletters, web and social media content to keep halls up to date with current developments.

If you share our vision of active, thriving communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.   We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.

You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment

• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English

• Fluent first-language skills in speaking Dari/Farsi 

• Experience of providing advice and guidance and supervising a caseload of clients

• Excellent communication skills

• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence

• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English

Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays. 

• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.

• Life Insurance – up to 3 times salary to nominated beneficiaries.

• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.

• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.

• Season ticket / travel to work loan.

• Cycle to Work Scheme.

• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.

Interviews will be held on 14th and 15th May

Salary: Grade 3 - £31,133 per annum and excellent benefits

Manchester

Fixed term contract until 30th September 2025 with possibility of extension pending funding

Full time - 37.5 hours a week

Closing date: Sunday 4th May 2025 at 11.30 pm

 Interviews: Tuesday 13th May and Wednesday 14th May 2025

Do you have experience with trauma-informed and person-centred support? Based in Manchester, we are looking for two Navigators to help work between partner organisations and adults to provide positive collaborate outcomes. If you want to make a difference in your local community, this might be the role for you.

About the role

You will provide Early Help Support for Adults facing multiple disadvantages via the ‘Bringing Service Together for People in Places’ (BST PiP) programme for Manchester and the national Changing Futures programme.  Your role will be to work directly with adults liaising with linked agencies and services in the community to improve outcomes. Your will need a collaborative, trauma-responsive and person-centred approach to achieve this.  You will identify blocks and barriers within existing systems and find solutions to make wider and transformational change locally. We put the involvement of people with lived experience of multiple disadvantages at the heart of delivering this service and in co-production of future delivery.

About you

You will need experience of delivering frontline services, supporting adults from diverse backgrounds with multiple and complex needs and/or multiple disadvantages. You will need to demonstrate a good understanding of Manchester based services and community assets, be able to represent Shelter externally and have an appreciation of the barriers and personal difficulties faced by people accessing local services. Proactive, creative, and collaborative in your approach, you will have great relationship building skills, a flair for leading change and the confidence to challenge the status quo.  You will also have demonstrable experience of working with volunteers and co-production to make decisions.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About the team

The team will be made up of six Navigators based across the City of Manchester, as well as a Peer Coordinator and Peer Mentors. You will hold your own caseload, supported by the Team Leader.  You will work alongside Navigators who are based within partner organisations at the Big Life Group and Back on Track, as well as a team of peer volunteers. The team is responsible for contributing to Shelter’s wider community priorities and work with internal colleagues to deliver our strategy.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the six bullet points in the About You section of the job description (download below) of no more than 350 words each. Please provide specific examples following the STAR format. Applications without both a CV and supporting statement will not be considered.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making
• We create change and align behind our strategy

Ambitious, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.

We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector.  As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.

It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place. 

We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.

Interviews will be held on the 14th May 2025

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

NO CVs accepted.

Applicants must complete an sub,it an application form via our recxruitment website.

JOB PURPOSE:
 

• To coordinate support for children aged 2-5 with SEND at Springfield Park Road Nursery or Mini-Springers Nursery, working alongside nursery staff, parents and outside agencies to ensure the nursery provides high quality inclusive EYFS provision in line with the SEND Code of Practice and EYFS Framework.

·        To promote an ethos of inclusive practice within the nursery, high expectations for children with SEND and the best possible outcomes.

• To provide advice and support to Children’s Centre colleagues in relation to SEND.
• To provide advice and support to other staff within the Springfield Project in relation to SEND, including Seedlings Stay and Play. 

DUTIES AND RESPONSIBILITIES:
 

Lead the SEND provision for the nursery

·        Work with the nursery manager to regularly review the SEND policy and practice within the setting and agree how it will be implemented. 

·        Be responsible for the day-to-day operation of the setting’s SEND policy, and for coordinating provision across the setting.

·        Implement SEN support and the graduated approach of: assess, plan, do, review to meet the outcomes identified for the child, including writing and reviewing SEN support plans as well as statutory paperwork, such as EHC needs assessment requests (with support from Area SENCO).

·        Apply for ISEY funding for individual children and ensure funding is implemented to support children effectively.

Support colleagues 

·        Ensure all practitioners in the setting understand: 

o   their responsibilities to children with SEN

o   how to work actively and effectively within the Assess Plan Do Review cycle.

·        Support individual practitioners in implementing the approach for individual children 

·        Identify and use training and other sources of support available to colleagues. 

·        Support the nursery manager and staff during inspections by regulatory bodies and assist in the implementation of any recommendations.

Partnership working

·        Make sure parents receive the information, advice and support that they need in order to participate in the SEN decision-making process.

·       Involve parents in the discussion of any early concerns, in identifying any SEN, and at all stages of the graduated approach. 

·        Ensure parents are closely involved and that their insights inform action taken by the setting. 

·        Work closely with the Area SENCO and other professionals from education, health and social care agencies as required, making referrals as needed.

·        Understand the Birmingham local offer.

·        Work alongside Springfield Children’s Centre in running a stay & play for children with SEND

·        Provide advice on SEND to Children’s Centre colleagues.

·        Provide advice on SEND to other Project staff and volunteers including Seedlings Stay and Play group and our Child Friendly Neighbourhood team. 

Continually develop own practice

• Reflect on own practice and undertake continuous professional development, including training related to SEND as well as attending relevant and mandatory training courses and maintaining appropriate Safeguarding and First Aid Certificates.
• Alongside the nursery manager, regularly evaluate the effectiveness of provision.

Other

• promote the Springfield project’s ethos, vision statement, and benefits.
• attend all staff meetings and Project training days as required.

The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.

A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.

The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.

There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.

Core Responsibilities

· Support the team in identifying funders and income generation opportunities

· Build networks with new and existing funders to engage their support

· Represent and participate at external events and meetings to promote HSC&I

· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area

· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time

· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance

· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper

· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position

· Provide management reports to the Trustee Board on progress against key performance measures

· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes

· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance

Personal Specification / Attributes

The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.

Essential knowledge and skills

· Three years experience as a Senior Manager / Chief Executive

· Ability to prioritise and manage a varied workload, working to tight deadlines

· Demonstrable success in raising significant income from a variety of external sources

· Excellent stakeholder management and communication skills

· Accomplished at providing motivational and influential leadership

· Proven track record of successfully delivering change

· Good understanding of financial accounting and budgeting in the charity sector

· Strategic and innovative thinking

· Understanding, interpreting and presenting Management Information and data

· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process

· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)

Preferred experience but not essential

· Experience of working in the voluntary sector

· A background in health and wellbeing

· Safeguarding children and working with families

· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.

· Using Charitylog or other CRM platforms

· Presentations and public speaking

Affiliation

Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.

Notes

· The CEO will benefit from supported career progression, including mentorship if appropriate.

· Home-Start Camden & Islington offers a staff pension contribution.

· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.

· Applications from people who reflect the community we support are most welcome

· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)