Advice service manager jobs
Job Title: Engagement and Employability Coach x2
Location: Kent and Medway (Hybrid/ Field-based)
Salary: £27,058 – £31,086 per annum
Hours: Full-time (37 hours per week) OR Part-time (4 days per week)
Contract: Permanent
Report to: Area Manager – Engagement Programmes
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance and improve
· Collaborative – We engage, support and share with others
The Team
The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support.
The Role
CXK is looking for x2 Engagement & Employability Coaches to drive our programmes across Kent and Medway. As an Engagement & Employability Coach, you'll use your creativity and mentoring skills to provide tailored support to individuals in various community settings, preparing them for the workforce or further education. Whether through one-on-one sessions or group activities, you'll foster personal, social, and employability skills, equipping beneficiaries with the tools they need to move into education, training, an apprenticeship, or sustained employment.
Your role will extend beyond direct beneficiary support; you'll collaborate closely with partner organisations, ensuring seamless referrals and continued progress for our beneficiaries post-programme.
The main responsibilities of the role are to:
· Deliver personalised mentoring, advice, and guidance to unemployed young people and adults, nurturing their growth and employability.
· Conduct engaging unaccredited/accredited training sessions and workshops, incorporating both face-to-face and online formats to suit diverse learning styles.
· Employ a person-centred approach, adapting strategies to suit individual or group dynamics.
· Identify the additional support needs of young people and adults and work with appropriate providers to ensure this is available to them.
· Support work placements and other community opportunities and be confident working in detached and outreach settings.
· Advocate for young people and adults, working to support them and their families to address barriers to progression with sensitivity and confidentiality.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· To be successful in this role, you will have experience of successfully planning, delivering, and evaluating programmes for young people or adults.
· You will have experience of delivering programmes with embedded numeracy/literacy and working with individuals from diverse backgrounds and needs.
· You will have a full UK drivers’ licence and use of own vehicle to travel across Kent and Medway and deliver provision across the county.
· You will also need to be fully committed to taking on all necessary training for the role.
Core Competencies
· An understanding of the factors that affect young people and adults' lives and experience of supporting them to overcome barriers.
· Experience of supporting someone on a one-to-one basis and of delivering group sessions.
· Knowledge of local agencies and organizations’ that could support CXK services.
· Experience in fulfilling administrative responsibilities and meeting deadlines.
· Proven experience of meeting and exceeding outcomes and targets
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
Employee Experience
A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Monday 26th January 2026
Application review date: Tuesday 27th January 2026
Interview dates: Tuesday 3rd and Thursday 5th February 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Title: Project Finance Officer
Salary: Local terms and conditions apply
Location: Accra, Ghana
Contract: 24-month Fixed Term Contract
Hours: Full time, 35 hours per week
About the role
Sightsavers are looking for an experienced Project Finance Officer to support the Digital Futures Programme. As the Project Finance Officer, you will manage the day-to-day financial operations, donor compliance, partner oversight, and ensure alignment with programme objectives.
Further responsibilities include:
Donor Budget Management and Reporting
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Preparation and maintenance of the Project Budget to ensure data is complete and maintained on a timely basis.
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Work with the project team to ensure that all donor-related information is disseminated to project, finance, and logistics staff as well as partners to enable them to abide by donor rules and regulations.
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In coordination with project staff and partners, prepare and regularly update the spending plan.
Financial Management:
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Prepare monthly budget versus actual reports and send to the Programme Manager and to other relevant staff.
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Prepare quarterly financial report as per Institutional donor requirements, ensuring it is complete, accurate and produced on time to ensure adequate review, approval, and submission to the Finance Lead-Digital Futures programme.
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Capture and review transactions in AMC monthly to ensure they are correctly coded and accurately captured with clear descriptions.
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Prepare and consolidate the monthly invoice and expense projection. Analyse differences between the projections and actual spending and submit adjustments as required.
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Ensure financial reports are produced in compliance with Donor’s exchange rate policies, including keeping track of expenditure in currencies other than GBP and identifying the rate at which they need to be converted into GBP.
Partner Financial Reporting:
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Ensure partners report as per the required reporting template for both internal and donor formats.
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Review and coordinate the consolidation of partner financial reports.
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Undertake quarterly financial monitoring visits to partners to review internal control processes and provide capacity building in procurement, reporting and compliance and other areas of weakness.
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Coordinate with all partners for review of financial reports, payment (Funds) requests to finance and overall financial oversight. (This includes integrating reports, providing financial advice based on donor compliance rules to partners).
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Undertake partner visits to review their financial procedures, capacity building and follow through on implementation of recommendations.
Procurement:
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Identity program procurement needs in consultation with the Program Manager.
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Supply chain procurement preparation in coordination with the Central Procurement team.
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Source for quotations and analyse the quotations for review by FSSM.
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Adherence to donor rules, Sightsavers programme procurement for the project consumables and Global Financial Framework and Procurement Policies.
Skills and Experience
As the successful candidate you will possess a relevant professional accounting qualification and a bachelor’s degree in finance/accounting. You will have working experience in a similar role, ideally within and INGO environment, including a background in managing grants/contracts from institutional donors and Foundations, and have experience in financial review and compliance for public institutions and OPDs.
Further requirements including:
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Experience of financial management, program & project management and administration.
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Logistics and Procurement experience.
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Experience supporting Program teams and partners with budget preparation and proposals.
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Experience of working on the SUN and Standard Bank Online platforms/systems.
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Project Financial management and data analysis skills.
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IT skills – Excel, MS Word, an accounting package and Emailing.
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Ability to understand and work with project budgets, forecasts and reports.
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Next Steps
To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.
Our interview process will include 2 stages, the first stage taking place during the week commencing 2 February 2026 and will include an in-person written task and oral interview at our Accra office. A second stage oral interview will be conducted during the week commencing 9 February, for candidates successful from the first stage.
Closing date: 18 January 2026
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Age UK is offering an exciting new opportunity for a Head of Legal and Governance, to provide strategic leadership and operational oversight of Age UK's Legal, Governance and Procurement functions.
This influential role ensures the charity operates safely, legally, and efficiently, delivering value for money, mitigating risk, and supporting Age UK's mission and strategic aims and will play a key role as we bring our legal and procurement teams closer together. The post holder will oversee our governance function and the service we deliver to our Board of Trustees, their delegated committees and our commercial and charitable subsidiaries, with line management of the Senior Governance Manager, Procurement Manager and Legal Advisors.
Applicants must hold a current practising certificate (applications from barristers would be considered). Please note that the postholder will also act as our Company Secretary.
Please see role description for all responsibilities.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.
Please note: The advertised salary includes a market supplement. This market supplement reflects the current demand for professionals with skills in this area.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Demonstrable experience and success in leading and managing multidisciplined legal and contractual teams. A, I
* Experience of providing legal advice within a charity context, showing a deep understanding of charity law and grant/contractual agreements A, I
* Experience of delivering effective and efficient charity governance and services A, I
* Proven experience negotiating and contracting with external agencies and suppliers, including legal experts A, I
* Demonstrable experience of managing budgets A
* Experience leading the development and review of charity-wide policies, procedures, contracts and guidance A, I
Skills and knowledge
* High level of numerical, business planning, monitoring, and budgeting control skills I
* Ability to prioritise, manage, and coordinate multiple projects and teams to deliver to tight deadlines I
* Strong understanding of governance frameworks in a charity and subsidiary context A, I
* Strong understanding of legal frameworks in the charity sector A, I
* Ability to respond to internal and external factors, trends, and opportunities with strategic insight I
* Proficiency with the Microsoft Office suite and other digital tools A
Qualifications
* Qualified Lawyer with current practising certificate A
What we offer in return
* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
* Car Benefit scheme, Cycle to Work scheme
* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
* Blue Light Card scheme
* You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.
Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:
- A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
- All tuition fees and research expenses, including a tax-free stipend for living costs.
- Tailored support to apply for Martingale courses at our partner universities.
- Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
- Membership of a pioneering community of talented researchers.
In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.
We are seeking an experienced communications lead to join our external engagement team and play a key role in shaping Martingale’s external profile and scholar recruitment.
As Communications Manager, you will lead on several critical aspects of Martingale’s work including all external communications from social media to PR, and brand management. Crucially, you will lead on the annual recruitment campaign for Martingale’s Postgraduate Scholarships. This three-month campaign each autumn is a fundamental part of Martingales work, ensuring we are finding and supporting as many talented people to apply as possible. Working closely with the Head of Communications and External Engagement, you will lead on all Martingale’s external communications.
A key responsibility will be ensuring that Martingale’s messaging is consistent, with a bold brand presence and strong collaboration with various external stakeholders including funders, universities, media, and government. You will also line manage the Events and Communications Officer who leads on all Martingale events and social media.
We are looking for a strong communicator with some leadership experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Communications Manager will be employed by Purposeful Ventures.
About Purposeful Ventures
Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.
Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.
Key Responsibilities:
Working with the Head of Communications and External Engagement, you will lead on the design and implementation of end-to-end marketing for the recruitment campaign for Martingale Scholars:
- Ensure widespread marketing of the Martingale Scholarship opportunity across the UK, including in media (e.g., student newspapers), on university campuses and on graduate job boards.
- Coordinate an effective paid advertising campaign across multiple channels.
- Directly engage prospective scholars to increase interest and convince them to apply for Martingale opportunities. For example, leading email campaigns, visiting university campuses, or hosting webinars.
- Build relationships with university academics, careers departments, student societies, graduate careers platforms, and other organisations who work with Martingale’s target audience. Encourage them to share Martingale opportunities to relevant people.
- Develop marketing materials and coordinate circulation: leaflets, brochures, social media content, video, email and newsletters, case studies and interviews with relevant people incl. current scholars.
- Procure and coordinate any relevant external providers: e.g., paid digital advertising agencies.
- Manage the Applicant Tracking System, embed and manage a CRM system for enrolled scholars.
Manage brand and increase brand awareness:
- Manage and develop Martingale Foundation’s brand identity, and the identity of our programmes: visual identity, communication style, digital presence, in-person style and feel of events.
- Design and manage a creative and innovative social media campaign across multiple channels, incl. paid ads.
- Manage the website, including maintenance, development, and SEO – with agency support.
- Lead engagement with media outlets and relevant press, including student newspapers. Write engaging press releases and generate interest in Martingale.
- Develop innovative opportunities to grow Martingale’s brand awareness including opportunities for you or the CEO to showcase Martingale’s work.
Stakeholder management and communications:
- Produce and coordinate engaging communications and events for scholars and applicants, alongside the Programme’s team.
- Manage relationships with partner universities Marketing and External Relations teams, ensuring they are consulted and pleased with progress, while also delivering on their commitments.
- Develop collaborative relationships with charity partners or organisations with similar missions to Martingale, as well as potential employers of Martingale Scholars, and ensure they are aware of Martingale’s mission and progress whilst supporting recruitment and brand building efforts.
- Build productive relationships with funders relevant communications teams.
Organisation and team:
- Line manage the Events and Communications Officer, ensuring they are supported, clear on responsibilities and how they fit into the wider strategy of Martingale.
- Work across all departments in the organisation, ensuring that staff are supported to produce communications and that all Martingale’s work is being promoted effectively.
Monitor and report on the progress of the Martingale Foundation:
- Lead the production of impact reports.
- Collect and analyse data from applications, and annually review and refine the Martingale Scholarship’s recruitment campaign to make appropriate adjustments in future years.
- Assess, evidence and communicate the impact of the Martingale Foundation Scholarship in innovative ways.
General
- As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
- The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.
Key Requirements:
Essential Criteria
- Right to work in the UK
Experience and skills
Essential
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences including senior stakeholders.
- Strong experience in communications within a mission-driven organisation.
- Good track record of developing and delivering highly effective communications campaigns.
- Strategic thinking combined with hands-on content expertise.
- Experience managing and cultivating partnerships.
- Understanding of UK education, social mobility, or research funding landscapes.
- Experience in managing an organisation’s social media and website (including wordpress or similar).
- Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
- Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.
- Experience managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
Desirable
- Experience working with or within higher education or research organisations.
- Graphic design experience in Adobe.
- Proven experience line managing staff.
- Familiarity with charity fundraising or philanthropic communications.
- Experience delivering communications in a startup or scale-up environment.
- Experience in working with governance boards and/or trustees.
- Experience delivering ambitious recruitment campaigns.
Personal Characteristics
- Excellent interpersonal skills: able to build rapport and trusting relationships and able to work co-operatively in a multidisciplinary setting.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Benefits
- 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after three years of service. This entitlement is pro rata for part-time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- A flexible approach to working with understanding and consideration for work-life balance and personal commitments.
- As a Purposeful Ventures employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
- Access to Charlie Perks, offering discounts and rewards at over 30,000 brands and retailers.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £38,000 - £48,000
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Essex, Hertfordshire and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
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A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
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A good knowledge and understanding of organisational systems and frameworks, line management and project management
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Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
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Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
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Experience of developing relationships with funders/commissioners and achieving required outcomes
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Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
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Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
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Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
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Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Wednesday 4th February 2026
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Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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One-week paid carers’ s leave
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Youth Services Development Manager
Location: YMCA St Helens
Salary: £37,000 + 5% on-call allowance
Contract: Permanent, 35 hours per week (flexible with occasional weekends)
Are you passionate about making a real difference in the lives of young people? Do you have the vision and leadership skills to shape services that empower and inspire? If so, we’d love to hear from you!
At YMCA St Helens, we believe every young person deserves the chance to thrive. We’re looking for a Youth Services Development Manager to lead the strategic development and operational delivery of our youth services, including the Youth Hub and Listening Service.
What you’ll do:
- Drive the growth and impact of youth services across St Helens and Warrington.
- Lead and inspire a dedicated team of youth workers and volunteers.
- Build strong partnerships with schools, local authorities, and community organisations.
- Champion safeguarding and ensure the highest standards of care.
- Use data and feedback to continuously improve what we do.
What we’re looking for:
- A proven leader with experience in youth services and safeguarding.
- Someone who can think strategically and deliver results.
- Excellent communicator and relationship builder.
- Passionate about giving young people a voice and helping them flourish.
Why join us?
- Competitive salary and on-call allowance.
- Flexible working and supportive team culture.
- Opportunities to innovate and shape the future of youth services.
- Be part of an organisation that lives by its values: Connection, Trust, Compassion, and Growth.
If you’re ready to make a lasting impact and help young people reach their full potential, apply today and join us on this exciting journey!
Closing date: Friday 23rd January 2026
How to apply: Send CV and covering letter to our recruitment team.
The client requests no contact from agencies or media sales.
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.
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About Talking Money
Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Our purpose, from a client’s perspective, is:
“Help me with my money worries in a way that suits me so I can get on with my life.”
We work holistically and person-centred, supporting people facing debt, poverty, rising living costs, poor housing and mental ill-health. Demand for our services continues to rise.
The opportunity
This newly created Fundraising Manager role is central to securing Talking Money’s long-term sustainability. Following funding changes, we are strengthening our income generation with a focus on trusts and foundations and corporate partnerships.
You will join a small, ambitious Leadership Team, shaping strategy while delivering income in a mission-driven organisation.
What you’ll do
- Lead and grow income from trusts and foundations, including multi-year funding
- Develop early-stage corporate partnerships aligned with our mission
- Write high-quality funding applications and reports
- Build strong, long-term relationships with funders and partners
- Track fundraising performance, forecasts and pipeline
- Work closely with colleagues to gather impact data and stories
- Contribute to Talking Money’s fundraising strategy
About you
You will be a confident, values-driven fundraiser with:
- A track record of securing income from trusts and foundations and/or corporate partners
- Excellent written communication skills
- Strong relationship-building skills
- The ability to think strategically while delivering operationally
- A collaborative and organised working style
- A commitment to equity, inclusion and whole-person support
Experience in small charities, individual giving or fundraising communications is welcome but not essential.
Why join us?
- Make a tangible difference to people facing financial hardship
- Shape a growing fundraising function
- Flexible, hybrid and part-time working
- A compassionate, values-led organisational culture
- Supportive leadership and realistic expectations
Benefits include 25–30 days annual leave (pro rata), 5% employer pension contribution, Employee Assistance Programme, health plan, and cycle-to-work and tech schemes.
How to apply
Please send:
- Your CV
- A supporting statement (max 2 pages)
Deadline: Thursday 15th January, 11pm
Interviews: Tuesday 20th January (in person)
Talking Money is committed to equity, diversity and inclusion and an inclusive recruitment process, we welcome applications from people under-represented in the charity and advice sectors. Adjustments are available throughout the recruitment process.
To empower and enable people to tackle financial challenges through advice, financial education and support
The client requests no contact from agencies or media sales.
Contract: Fixed Term: Six Months
Hours: 21 per week
Location: London centre: Finsbury Park
Starting salary: £31,111
Closing date: 16 January 2026
Expected date of interviews: 22 January 2026
Job ref: CS 42
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an Administrator to join our Legal Advice and Welfare Service.
Would you like to join our award-winning organisation?
About the role
The post holder will be responsible for developing and maintaining effective administrative systems and supporting the successful running of Freedom from Torture’s Legal Advice and Welfare Service.
The LAWs team has immigration and welfare advisors in Freedom from Torture’s London and Glasgow. Whilst this role is based in the London centre, the post-holder will provide support to LAWS advisors in both centres.
About you
You will have experience of working in an administrative role, and experience of developing and maintaining effective administrative systems. You will have excellent attention to detail and effectively proof-read reports, manage spreadsheets and collate and report on complex data. As well as effective communication skills, you will be proactive, organised and able to prioritise. An understanding of the issues affecting asylum seekers, refugees and/or survivors of torture, and experience in working in a legal, clinical or medical setting would be an advantage.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement (pro-rata), and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,111 - £36,089.
To view the Job Description and Person Specification, please find the attached JD.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Peer IPS Employment Advisor to join our IPS service, you will be based in the borough of Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
As a Peer IPS Employment Specialist you will play a vital role in helping people with mental health problems on their employment and recovery journey including using lived experience of recovery to support clients.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- Own personal lived experience of recovery from mental health difficulties
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, pro rata (FTE)
- Employer pension contribution of 6%
- Supportive environment within a small, dedicated team
- Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 19th of January 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 21st, 22nd and 23rd of January 2026
Final Stage interviews: 26th and 29th January, in person in Stratford, E15.
While we will aim to keep to the above dates, they can be subject to change.
Please upload and CV and answer the screening questions outlining how you meet the person specification. A cover letter in addition is optional.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Fundraising Manager
Responsible to: Director/Head of Operations
Hours: 14 hours per week
Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)
Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)
Contract: Permanent (subject to continuation of funding)
Please note: DBS check will be required
BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.
Key responsibilities
- Develop and deliver BIAS’s community fundraising strategy.
- Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
- Explore marketing opportunities to raise the profile of the charity.
- Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
- Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.
To achieve these objectives, the post holder will be expected to:
- Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
- Regularly review the performance of fundraising activities/events, making recommendations for improvement.
- Build and maintain a variety of community relationships across varying stakeholders.
- Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
- Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
- Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.
This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
What we’re looking for…
- Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
- Excellent organisational and administrative skills, including budget and project management.
- Ability to build excellent working relationships, especially with supporters and partners.
- Strong team player who will ensure clear and regular communication with the BIAS management team.
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
- A willingness to adapt and be flexible.
- Ability to travel.
- Competent user of Microsoft Office suite, with experience of CRM systems.
- Empathy and an understanding of the Irish community.
How to apply:
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples.
The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
Job Title: Service Manager (CoramIAC)
Contract: Permanent
Hours: 35 hours per week
Salary: From £65,000 per annum
Location: Coram Campus (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.
About the Role
The Service Manager post holder will take the lead responsibility (under Ofsted registration) as the Registered Manager of CoramIAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.
Applying to adopt in the UK is open to anyone already in the process with CoramIAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.
CoramIAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.
Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 26th January 2026 at 9am
Interview Date: TBC - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No: 1067313
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate
We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:
- Leadership and Team Management
- Provide regular clinical and line management supervision to six practitioners.
- Support staff wellbeing, development, and performance through reflective practice and professional guidance.
- Lead on recruitment, induction, and ongoing training of team members.
- Oversee referral pathways, allocation of cases, and management of team caseloads.
- Monitor service delivery to ensure high-quality, safe and effective clinical practice.
- Lead risk management processes and provide senior oversight of complex or high-risk situations.
- Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
- Participate in organisational planning, meetings, and strategic discussions.
- Promote the service externally and support its integration within wider multidisciplinary networks.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Role overview
It is essential that you have
- UK-recognised qualification in Psychotherapy or Counselling Psychology.
- Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
- Ability to work flexibly in varied settings.
- Proficient in assessing client needs and offering tailored services.
- Strong team leadership and collaboration skills.
- Excellent communication and interpersonal abilities.
- Proven experience in engaging with vulnerable adults.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 4 February 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Co-ordinator, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services team play a crucial role in the day to day running of our service.
Coordinating the advice service
- Manage the practicalities of the advice session and ensure adequate staffing and resources.
- Coordinating the advice sessions and making sure this runs smoothly
- Ensure all relevant policies and procedures are followed during the advice session
- Provide an appropriate level of support to the client services receptionist
- Monitor the advice sessions to meet quality standards and service delivery and to identify development of these sessions
- Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate service/advice.
- Identify and address any safeguarding issues by liaising with the client services manager
- Keep technical knowledge up to date and provide technical support to the client services receptionist
- Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best.
- Participate in recruitment and selection activities as delegated.
- Participate in the induction of new staff as delegated.
- Support the client services manager to develop and maintain standards of service delivery
- Maintain complaints procedures in accordance with Citizens Advice guidelines
- We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
- The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.
Closing Date: 9.00 am Monday 26th January 2026
Interviews: Tuesday 3rd February 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!
Care Rights UK is the charity focused on promoting the rights of older people needing care. For over 30 years our national advice service has been a lifeline for older people and their loved ones. We're looking for an adviser to join our growing team.
You would be welcomed into our small, dedicated, friendly team. You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.
We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing).
You would be at the heart of Care Rights UK’s work, delivering our core advice service. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
This is an exciting time to join the charity, as we invest in growing our advice service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice service aligns with our campaign, policy and communication work, as the charity pushes for a better care system.
The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care. Even if you feel you don’t meet all the criteria outlined in the person specification, if you’re keen to learn and to apply your skills, we’d love to hear from you!
What you can expect from us
- Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
- One-to-one support from a friendly, empathetic and experienced line manager
- Peer support from colleagues in the advice team and wider staff team
- Regular contact with advice team colleagues to discuss cases, workload etc, and weekly team meetings to share updates, opportunities and impact
- A thorough induction to the charity, our work and mission
- Training to help you fulfil your role and to develop your knowledge of care laws across the UK
- Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
- To be part of a dynamic team pushing for real change in the care sector
- Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
- Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
- Flexible working – we welcome applications from candidates wishing to work up to 28 hours per week and will consider job shares or other options such as compressed hours
We are committed to providing inclusive services, accessible to everyone. We value equality and inclusion and are committed to encouraging diversity amongst our team. We respect and value people’s differences and aim to create a culture where every team member feels respected and able to give their best. We particularly encourage applications from minoritised groups including carers and people with lived experience of care. This helps us to ensure our staff team reflects the diversity of the communities we exist to serve.
What our adviser says:
"One of the things that attracted me to the role was that, as an adviser in a small organisation, you get a real insight into how the work of your team influences and informs policy work. It's a part of the job I enjoy the most and I've learnt so much from this. In larger organisations I wouldn't have this level of exposure to my colleagues working in other departments – you really get to see the full circle of the work Care Rights UK does.” Jo Holoway, Care and Support Adviser at Care Rights UK
To apply please submit your CV and a cover letter answering the questions outlined in the application pack. The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview.
Care Rights UK is your care champion, the charity focused on promoting the rights of older people in care.
The client requests no contact from agencies or media sales.