Advice service manager jobs

St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years. It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God.

Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church’s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church.

We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning.

This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management.

About the Parish

• A large and active congregation with multiple weekly services
• A broad programme of pastoral care, community engagement, and outreach
• A team of clergy, paid staff, and volunteers
• Significant restricted and unrestricted funds
• Annual income and expenditure of approximately £1.4 million

The Role at a Glance

Job Title: Finance Manager
Reports to: Head of Operations
Works closely with: Staff team, clergy, churchwardens and PCC
Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance
Contract: Permanent
Salary: £34,628
Location: Primarily on site, with opportunities for flexible/hybrid working

Purpose of the Role

The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church.

This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery.

Key Responsibilities

Financial Management and Reporting

• Oversee all day-to-day financial operations of the church.
• Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC.
• Monitor income and expenditure against budget, identifying risks and opportunities.
• Manage cash flow to ensure the parish can meet its financial commitments.
• Prepare year-end accounts and act as the main liaison with independent examiners or auditors.

Budgeting and Financial Planning

• Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC.
• Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities.
• Provide clear financial analysis and advice to inform decision-making.

Governance, Compliance, and Risk

• Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies.
• Support the PCC in meeting its fiduciary responsibilities.
• Maintain appropriate financial controls, policies, and procedures.
• Assist with risk management and internal controls, including fraud prevention.

Income, Funds, and Stewardship

• Oversee the management of restricted, designated, and unrestricted funds.
• Monitor and reconcile income streams, including:
  • Planned giving and donations
  • Service fees (weddings, funerals, etc.)
  • Grants and trusts
  • Commercial and events income
• Support stewardship campaigns and fundraising initiatives with financial insight and reporting.

Payroll and Staffing Costs

• Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters.
• Ensure compliance with employment and HMRC requirements.
• Work with line managers on staffing budgets and forecasts.

Systems and Processes

• Maintain and develop effective financial systems and software.
• Ensure accurate record-keeping and audit trails.
• Improve processes to enhance efficiency, transparency, and resilience.

Collaboration and Communication

• Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support.
• Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly.
• Where appropriate, support staff and volunteers with budget management and financial understanding.
• Communicate financial information sensitively and clearly to non-financial audiences.

Person Specification

Essential Experience and Skills

• Significant experience in financial management, accounting, or a related role.
• Strong understanding of budgeting, cash flow management, and financial reporting.
• Experience working within a charity, not-for-profit, or public-sector environment.
• Knowledge of charity finance and governance requirements.
• Experience of financial software
• High level of accuracy, attention to detail, and integrity.
• Strong excel skills.
• Ability to explain financial information clearly to non-specialists.
• Strong organisational skills and ability to manage multiple priorities.

Desirable Experience and Skills

• Experience working within a church context.
• Familiarity with diocesan financial frameworks.
• Experience managing complex or multi-stream income.
• Knowledge of payroll, pensions, and employment-related finance.

Personal Qualities

• Commitment to the values and mission of the parish.
• Discreet, trustworthy, and professional.
• Calm, collaborative, and solutions-focused.
• Confident in offering advice and constructive challenge where needed.
• Able to work independently while being an effective team member.

Safeguarding

St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks.

How to Apply

Applicants are invited to submit:

• Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack.

Closing Date: By 10am on Thursday 2nd April

Job purpose

This role serves as a liaison for the BDA’s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation’s member led networks.

The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme.

In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members.

The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation.

 Job context

 The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members.

The Membership, Marketing and Communications Team delivers and maintains responsive

member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop.

All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders

 Key areas of responsibility

Volunteer support and coordination

• Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services.
• Serve as a main point of contact for the BDA’s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level.
• Provide advice, support and guidance to BDA specialist group and branch volunteers as required.
• Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place.
• Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels.
• Support volunteer recruitment activity and deliver inductions for volunteers.
• Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches.
• Attend group and branch meetings and events as required, representing the BDA.
• Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work.
• Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements.
• Support groups and branches to develop relationships with relevant internal and external stakeholders.

Resource, governance and development

• Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network.
• Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers.
• Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering.
• Support the Events and Volunteer Teams to deliver the BDA’s annual volunteer support day.
• Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes.

Communications

• Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by:
  • Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine.
  • Facilitate regular volunteer networking.
  • Update content and develop content for the volunteer hub.
  • Develop and coordinate content relating to volunteers, groups and branches for social media.
  • Support internal communications and updates.
  • Manage the volunteer inbox and responding to member queries as required.

 General

·       Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects.

· Contribute to BDA office projects that support the organisation’s strategic and business plans.

· Travel as required to meet members, volunteers and other stakeholders.

· Undertake other duties as required.

· Comply with all relevant BDA policies and procedures.

Role Dimensions

Knowledge

This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering.

Work Complexity and Judgement

This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate.

Impact on reputational risk

This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation’s reputation and exercising sound judgement in assessing and mitigating risk.

People management and leadership

This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.

Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.

At Ambitious about Autism we're currently looking for a Procurement Manager to join our team on a 6 month FTC.

You will lead a focused programme to strengthen and standardise the charity's procurement and supplier management practices, with particular emphasis on supplier selection, due diligence, risk assurance and data protection compliance.

You will establish and maintain a central supplier register and contracts database to improve visibility, governance and oversight. A key priority will be identifying and risk‑rating existing suppliers and ensuring robust onboarding, due diligence and ongoing assurance arrangements are in place — particularly in relation to data protection, information security and supply continuity — for both existing and new vendors.

We are looking for someone who has:

• Proven experience of leading end‑to‑end procurement activity, preferably within a complex organisation such as a charity, public sector or regulated environment.
• Demonstrable experience of supplier due diligence, risk assessment and assurance, including onboarding and ongoing supplier management.
• Strong understanding of data protection requirements within procurement and supply chains, including UK GDPR, data processing agreements and supplier compliance monitoring.
• Experience of establishing or improving supplier registers, contracts databases or procurement governance frameworks.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About us

We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to resource and empower people and good causes – by providing them with the very best financial and technical support, at a price they can afford.

We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.

About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.

Key Responsibilities

• Prepare, review and deliver high quality financial information to a diverse portfolio of clients

• Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds

• Review and maintain good accounting systems, policies & practices

• Manage monthly financial cycles, including management accounts, payroll, and VAT returns

• Support clients with budgeting, planning and forecasting  - for day-to-day operations and special projects

• Contribute to the development of our internal finance processes and practices

• Collaborate closely with other team members to deliver excellent client outcomes

What We’re Looking For

• Experience with Xero and/or QuickBooks Online (QBO)

• Strong understanding of financial reporting for charities including Charity SORP

• Excellent communication skills, especially in translating financial concepts for non-financial audiences

• Confidence with Excel and other Microsoft Office tools

• Strong organisational skills and attention to detail

• Ability to manage multiple priorities and meet deadlines

•  A self-starter who enjoys working in a collaborative environment

• Relevant financial qualification

• Experience in a fast paced or multi-client environment is a bonus

What We Offer

• 25 days annual leave (pro-rated), plus bank holidays and Christmas leave

• Commitment to CPD and on the job training

• Flexible working arrangements

• Meaningful work with purpose-led clients

• A supportive and values driven team environment

Regenerate is looking to recruit a highly organised, efficient and focused Grants fundraiser & Information Manager. Regenerate is 100% self-funded through fundraising endeavours, and so as Grants Manager you will be an integral part of our operations. The role is all about thinking creatively and securing funding through applications to Trusts and Grant giving bodies.

Regenerate is a youth charity established to work with young people who live on housing estates in Roehampton and Putney and the surrounding areas.

Regenerate inspires and supports young people by building strong, lasting relationships and creating life-changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good.

Regenerate does this through 3 key services: Youth and Community, Mentoring and Coaching, and Employment through our social enterprise The Feel Good Bakery.

The Grants Manager position requires someone with an attention to detail and ability to prioritise and multitask effectively. It requires an ability to think creatively and efficiently deliver applications and reports, keeping to strict deadlines. In addition, you may be required to support our other areas of fundraising.

To do this, you must be able to understand the impact of Regenerate’s work and creatively demonstrate its worth to a variety of current and potential stakeholders. You must also be able to accurately keep records and ensure data on applications, reports and other fundraising sources is well managed. In addition, you may be required to support the other areas of fundraising.

Please read through the attached job pack for the full perks, role, and person specification. To apply, please complete an online application form linked above.

Salary: Up to £42,440 GBP gross per annual (dependent on experience)

Hours: Full-time

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.

Job Role

You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.

Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.

This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.

This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow

How to apply

We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 30th March, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About the Role

Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

• Location:  West Berkshire
• Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
• Hours per week: Full time (37.5 hours) 
• Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care 

Help lead the kind of support that helps people live life their way

At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.

How will I be effective?

You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.

You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life. 

You will encourage teams to be creative, courageous, and practical in helping people live life their way. 

What will I do as an Operations Manager?

• You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
• You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
• You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
• You will help people have real choice and say in their lives. 
• You will maintain and manage an effective budget. 
• You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
• You will be the Registered Manager for your locations and be part of the on-call rota .    This post reports into the Divisional Director. 

What do I need?

• You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
• You will have a clear understanding of the expectations set by our regulators, the CQC.
• You will need previous experience in managing and maintaining a budget.
• You will need a proven history in driving and maintaining KPIs, compliance, and quality.
• You are confident using tools like Word, Excel, and other everyday IT systems.
• You will need to work flexibly, as required and be prepared to frequently travel across the area.

This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and fixed term for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Prevention and Intervention Programme Manager to line manage the Advisors (Sexual Violence Liaison Officers) and be responsible for an SVLO programme to support students who have experienced sexual violence, sexual harassment, gender-based violence and/or domestic abuse at any point in their lives. The Programme Manager will need to work closely with the Advice Service Manager to support the Specialist Advisors in working alongside the generalist advice provision. The Programme Manager will oversee the Active Bystander Programme as well as the expansion of new and existing programmes, including developing personalised packages for departments and an attractive offer for external partner organisations. 

Have you got demonstrable experience of working with individuals who have experienced one or more of the following: sexual violence, harassment, gender-based violence or domestic abuse? Have you got an understanding of the impact of sexual violence and sexual harassment on survivors, and how to support them with a trauma informed approach? If the answer is yes, then we want to hear from you. 

Our ideal candidate will continue to develop and embed the trauma-informed Consent and Tackling Sexual Misconduct strand to enhance and grow the Active Bystander Programme. The right candidate will scope and develop propositions for new and innovative prevention and intervention programmes. The successful role holder will also manage the planning and implementation of an SVLO programme, in collaboration with UCL colleagues (such as Student Support and Wellbeing Services, the Casework team, and the Crime Prevention & Personal Safety team). 

Join Choose Love as our Community Fundraising Manager and play a pivotal role in powering life‑changing support for displaced people worldwide. This is a chance to shape a growing movement and inspire our community to take action.

Sitting within the Partnerships team, the Community Fundraising Manager will lead the development and delivery of our community fundraising strategy. You will drive supporter engagement by creating and expanding a diverse range of fundraising opportunities, strengthening long‑term relationships, and mobilising people who want to make a difference. Your work will be essential in generating the income that enables Choose Love to continue supporting displaced people around the world.

We’re currently looking for a Manager, Strategic Implementation (maternity cover), ideally until  31st January 2027 to help us deliver our mission. This is a full‑time position, working 35 hours per week, with the end date subject to the duration of the maternity leave.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance and dental insurance
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Acting as a departmental ‘centre of excellence’ on good practice in project and programme management
• Providing programme and project management to a small number of large-scale flagship initiatives
• Operational delivery of the DfE-funded teacher training scholarships programme
• Line management of 2 individuals

Projects you may work on include:

• IOP teacher training scholarships programme
• Teaching Workforce and Workforce Skills reports across the nations
• Cross departmental project management

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Senior Manager, Workforce & HE
• Senior Manager, Education
• Manager, Teaching Workforce

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience of working in a project-based environment with significant internal and external stakeholder interest
• Experience leading large scale projects
• Management of project budgets, liaising with project and finance leads

Nice to have:

• Project management qualifications

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

We’re looking for a dynamic and driven Individual Giving Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.

You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement.