Advice service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced mental health or social care professional ready to lead on a new crisis service at the interface if A&E and community care?
We are recruiting a Clinically Led Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. This is a leadership role for an experienced mental health or social care professional. You will combine operational management with clinical oversight to ensure safe, evidence-based and trauma-informed crisis interventions.
Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification.
The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders.
The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
This role requires confidence and professional judgement.
About You
You will be a qualified and experienced mental health of social care professional who is confident working with high-risk, complex presentations. You will bring credibility within multi-disciplinary settings and be motivated by the opportunity to shape and lead a new crisis service at the interface between hospital and community care.
To join us a Team Manager you will have:
- A recognised professional qualification in mental health or social care (desirable)
- Experience supporting people with complex needs within mental health, social work, substance use, or related services
- Experience of managing and supporting staff, ideally within a frontline or clinical environment
- A strong understanding of risk management, safeguarding, and multi-agency working
- The confidence to make sound professional judgements when working with high-risk presentations
- The ability to build and maintain effective relationships with partner agencies, including NHS services, adult social care, and treatment providers
- Experience of monitoring performance and reporting data to managers and commissioners
- Strong organisational skills, with the ability to balance operational demands with quality and safety
You will also bring:
- A flexible and innovative approach to service delivery
- Determination, resilience, and a genuine passion for improving outcomes for people in crisis
- Excellent communication skills, both written and verbal
- Confidence using Microsoft Outlook and Word, with familiarity in database or case-management systems
So, if you’re seeking your next challenge as a Team Manager, please get in touch or apply today. Please note: This post is not suitable for candidates without a professional mental health or social work background.
Your Rewards
- Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Are you a seasoned fundraiser who has experience of securing six-figure gifts?
We’re looking for a Principal Gifts Manager, who will be responsible for developing and maintaining meaningful relationships with those whose generous contributions make a transformational impact on the work we do.
What does this role do?
As Principal Gifts Manager, you will:
- Build and manage relationships with ultra-high-net-worth individuals and families to secure six- and seven-figure multi-year gifts,
- Develop tailored cultivation, solicitation and stewardship strategies that deliver exceptional donor experiences and long-term engagement,
- Identify and progress new principal gift prospects, strengthening the pipeline and contributing to long-term income growth,
- Work closely with senior leaders, trustees, and internal teams to maximise high-value fundraising opportunities and develop compelling cases for support.
Interviews for this role are provisionally scheduled for 12th June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need proven experience of securing six- and seven- figure gifts, from cultivation and stewardship through to “making the ask”. You’ll need significant experience managing a diverse portfolio, and the ability to build, influence and maintain relationships with senior stakeholders and donors. You’ll be highly organised, proactive, and collaborative, and thrive while working in a fast paced environment. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We’re looking for a creative, analytical and organised Impact & Evaluation Manager to join our team and lead on delivering our refreshed approach to measuring impact, evaluation and reporting following the launch of our new strategy.
You’ll work alongside our SMT, teams across the charity, and colleagues at the Trust to provide guidance and support in all aspects of monitoring and evaluation, ensuring we’re able to demonstrate how we’re delivering against our strategic objectives, and how we’re delivering impact for the patients and NHS staff at our hospitals.
As well as ensuring we’re set up with the tools and systems we need for success in evaluating our strategy, you’ll provide day-to-day support and advice for teams in evaluating the impact of their work, sourcing data to evidence this impact, and presenting this information in the most engaging way possible for our various stakeholders and supporters.
This is an important role at a critical time for the charity, so we’re looking for someone who can bring a fresh perspective on impact and evaluation to support us as we prepare to make an even bigger difference through our strategy.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.
You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).
You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
- Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
- Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
- Assist in the streamlining and automation of processes to improve operational efficiency
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
- Manage disciplinary, grievance and attendance issues
- Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
- Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
- You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
- You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.
Interview date: 8th June
Interview date: 15th June
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.
This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilise diverse fundraising methods, and build and develop new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to trusts and foundations, and with the potential to build new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.
Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
- Lead and support advice, health, and community service teams to deliver high-quality and effective services.
- Oversee day-to-day operations, service performance, staffing, and resource planning.
- Use data and insight to support continuous improvement, decision-making, and operational performance.
- Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
- Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
- Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.
What are the requirements?
This job is for you if you:
- Have strong operational leadership and people management experience.
- Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
- Are confident using data and operational insight to support planning and decision-making.
- Have excellent communication, organisational, and relationship-building skills.
- Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
- Share our values of inclusion, professionalism, integrity, and continuous learning.
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are 4 Day Week employer
Purpose of the role
Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.
We are seeking a highly organised and proactive individual with experience working in clinical governance, quality, compliance or healthcare administration within a health service delivery setting.
You will be confident supporting systems that ensure services are safe, effective and continuously improving, and comfortable working with governance processes, regulatory requirements and quality reporting.
Working closely with the Assistant Director of Nursing and senior leaders, you will support the effective operation of governance systems including clinical policies, audits, incidents, complaints, patient feedback, compliance, and external regulatory requirements.
Essential criteria
- Experience of working within an organisation delivering clinical health services
- Experience of working within clinical governance, quality, compliance or healthcare administration
- Strong organisational skills with excellent attention to detail
- Clear and effective written and verbal communication
- Ability to analyse and interpret qualitative and quantitative data
- Confident producing reports and presentations for a range of audiences
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full-Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
- Salary: £40,000
- Closing date: 27th May 2026
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Salary: £30,000 pa for experienced adviser.
£25,000 pa for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
This is an active recruitment – early applications are encouraged.
For an informal discussion about the roles call Theresa Gniadkowski
For an application pack visit the vacancies page on our website or email us, or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Friday,12/06/2026, 12.00 noon
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.
Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.
This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.
We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.
In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.
Join us and help create services where people are recognised, valued, and supported.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.
As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.
You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.
The client requests no contact from agencies or media sales.
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Provide line management and support to direct line reports and leadership for the project.
- Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
- Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
- Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
- Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.
About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive.
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
- Lead and manage a team including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.
This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.
The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.
Hours: Part-time, 28 hours per week (0.8 FTE).
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 29th May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Ascension is a truly special place to be. We are a thriving Anglican church community in South West London. Our mission is to share the love of God in everything we do - from our vibrant Sunday mornings including Bubble Church - a service for young families that started at Ascension and is being rolled out nationally across the Church of England, to our café Parish Coffee which is open during the week and hosts a refugee drop-in, debt advice service and various community groups.
As our Operations Manager, you will be the operational backbone of the church. While our clergy and ministry leaders focus on the frontline, you will be the one ensuring the infrastructure is robust enough to support our mission.
This is a senior leadership position within our staff team. You won’t just be managing tasks; you will be a key partner to me and the wider team, helping us refine our processes and manage our resources, to ensure we continue to thrive.
Whether managing finances, overseeing building projects, or navigating complex negotiations, every task you undertake serves our mission to share God’s love.
We are looking for a self-starter, and a passionate disciple of Jesus who is ready to use their professional gifts for the kingdom. We hope this pack gives you a sense of the exciting journey we are on and look forward to hearing from you
Spreading the love of God to Balham and beyond
The client requests no contact from agencies or media sales.
Senior Service Manager: Tackling Loneliness
Part time 25 hours per week 3-year East Sussex County Council funded programme
Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex
Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates)
The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all.
As the Senior Service Manager, you’ll play a pivotal role in shaping this bold, system‑shifting programme that brings partners, communities and seldom‑heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you’re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people’s lives, this role offers the space, challenge and creativity to make a difference.
With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Please visit our website for the full job description, person specification and our application form.
Vacancy closes: at 5pm Sunday 31st May 2026
1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026
For job description and to apply, please visit our website
Completed application forms should be sent to HR via email.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.



