LGBT Foundation is looking for an Organisational Development Manager to operationally manage the Organisational Development (OD) function and provide strategic advice on behalf of the organisation on all OD interventions.

This will be done by working with the Head of People and OD and Director of Operations implementing the OD elements of our People Strategy to support a continually evolving organisation and increase our Employee Value Proposition:

• Learning and Development - Ensure that the organisation’s learning and development aims are delivered to support employee progression and retention
• Employee Experience – working alongside HR, implement new interventions that develop and enhance our employee experience process including recruitment, on-boarding, induction and career progression processes and pathways and work alongside colleagues and line managers to work toward best practice
• EDI Framework - Working to the Director of Operations and Head of People and OD, develop and implement an EDI framework working to address inequity within the organisation whilst adhering to practices compliant with employment law.
• Employee Engagement - Work with the Head of People and OD to develop insight led workforce engagement strategies in line with the People Plan
• Health and Wellbeing – Support with the implementation of a holistic Health and Wellbeing strategy that is culturally competent and empathetic to the needs of our staff and volunteers

We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

* Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

Salary: £30,514 (+10% pension)
Special Terms: Full-time - Permanent
Reporting to: Head of People & OD
Accountable for: N/A

Please read the Recruitment Pack carefully to think about how you are suitable for the role. In your application form part 2, you just need to answer 3 questions (based upon your knowledge, understanding and/or experience) so we can shortlist and evaluate whether you the right person for this role. You can choose to answer these as a video OR audio format.

my AFK is searching for a Public Fundraising Manager to join the Fundraising Team. This is a newly created position for the organisation, however the role fundamentals aren't new for someone who has experience in Public Fundraising, Individual Giving and Community Events. This is the opportunity for a mission- driven individual to join a friendly team and work collaboratively.

JOB DESCRIPTION

Job Title: Public Fundraising Manager

Reporting To: Fundraising Director

Salary range:  £35k - £40k, depending on experience

Location: Hornsey, London N8 9DJ but subject to review

DBS: This post is subject to a basic criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

my AFK is a national charity helping disabled young people to develop their independence and find employment. Our vision is of a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work experience. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to their 25th birthday.

This position will play a significant role in shaping the direction of my AFK and its approach to growth and income streams.  Working closely with the Fundraising Director and Team to raise income for the organisation.

Main Purpose of Job

As part of the Fundraising and Communications Department this role is responsible for raising income from individuals by using a range of public fundraising techniques, delivering an exceptional supporter experience, and deepening relationships with donors and fundraisers. The role will work across Community and National Events and the Individual Giving Programme, including appeals, gaming, in Memory/in Celebration and legacy gifts.

At my-AFK we have wonderful stories to tell about the young people we work with. You will be a great storyteller, passionate about working with supporters to maximize income for the charity and adept at managing internal and external relationships.

You will manage agencies and external suppliers and feel confident communicating with our supporters both in writing and face to face.

Working alongside the rest of the Fundraising and Comms team you will use the most appropriate channel to reach our target audiences at the right time with the best product to allow them to support the work of my-AFK.

Working Conditions

The post is 35 hours a week, normally between 9.30am – 5.30pm. (We are currently piloting Hybrid working with 2 core days in the office and 3 days working from home). The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to 8 days normal public holidays. 

my AFK operates a No Smoking policy.

Working Relationships

Fundraising Director – Line manager

Fundraising team

Principle Responsibilities

Individual Giving

• Deliver a compelling, coherent and engaging experience across audiences, channels and activities to deliver a range of on and offline communications with a donation call to action
• Manage the appeals, gaming and newsletter programmes to deliver income and return on investment
• Assist the Director of Fundraising and Comms to launch new individual giving products to maximise engagement and income
• Develop supporter journeys, both on and offline, to steward individuals and ensure they feel valued and committed to my-AFK and will go on to give again

Community and National Events

• Play a major role in the delivery of key events throughout the year, including AFK Beach Volleyball, across audiences and channels, ensuring income and engagement is maximised
• Deliver all aspects of the national events programme, including the London Marathon, and identify new opportunities to increase participation in virtual and in person events
• Work with the wider fundraising team to deliver my-AFK’s community fundraising programme with a focus on supporting key target audiences to raise money and improving the programme in the local area

Financial Management and Reporting

• Regularly review performance of campaigns and report back on expenditure/income and KPIs
• Update income dashboards as agreed with the Director of Fundraising and Comms
• Develop campaign budgets and reforecast income across streams, ensuring that the Fundraising Director is informed of any variances in income, and year on year income is monitored

Database and Reporting

• Use the CRM to record and analyse income as well as for data extraction to deliver campaigns and end to end supporter journeys
• Undertake a comprehensive and routine evaluation of all public fundraising activity including preparing reports for colleagues and the leadership team

Person Specification

Essential

• Ability to write persuasive content and create engaging fundraising messaging for a for a variety of audiences and across multiple channels
• Experience in running local events and/or national participation events
• Experience in raising money from individuals via fundraising or through donations
• Experience or willingness to learn about Legacy marketing programmes
• Ability to monitor and analyse income and expenditure budgets and produce meaningful KPIs
• Strong organisational skills with the ability to manage multiple priorities and tight deadlines with a proactive approach
• Friendly, positive, flexible and adaptable team player

• Excellent IT skills including knowledge of MS Office packages
• Experience of using a CRM to record contacts and income and for reporting

Desirable

• Educated to degree level or equivalent
• At least three years’ experience in a fundraising environment or with demonstrable transferable skills

• Experience of managing external supplier relationships
• Understanding of the changing principles and trends within public fundraising

General

• Deliver all aspects of this job description in accordance with my AFK’s Equal Opportunities & Diversity Policy
• Able to demonstrate a commitment to the aims and objectives of my AFK
• Willingness to work outside of normal hours if required, including weekends
• Willingness to undertake further training if required
• Staff are encouraged to volunteer to support at least two events outside of normal working hours each year – we have a Time Off In Lieu (TOIL) policy

• Awareness of current issues affecting disabled children and young people in the UK and a commitment to keep abreast of this ever-changing landscape
• Undertake other duties which are in line with the general level of responsibility of the post, or as directed by a member of the Senior Management team

Code of Conduct

• Understanding of and commitment to Equality, Diversity and Inclusion
• Ensure compliance with The General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018, and Fundraising Regulations

An exciting opportunity has arisen for a Social Enterprise Manager to join us based in Bradford. The project currently has an established superstore and café as well as a community garden that is under development. The project offers a range of support services such as education classes, immigration support and generalist advice as well as social enterprise initiatives promoting re-use. This is our first large scale social enterprise project so it is a great time to join the SVP.

We are looking for an individual who is passionate about helping people in need and enhancing the local community. The successful candidate will be responsible for the day to day running and overall management, development of new social enterprise initiatives and the financial sustainability of the project.

Working Hours = Full time - You will be contracted to work 37.5 hours per week

Location = Bradford – Excellent public transport links and free parking available

Contract = Permanent

Salary = £35,000 - £38,000 per annum depending on experience

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, employee assistance programme, retail discounts, birthday day off, buy / sell holiday scheme, enhanced paid leave and lots more.

YOUR MAIN RESPONSIBILITIES:

• Develop a sustainable project strategy in support of the Trustees strategic objectives
• Network with external agencies and charities and internal members to develop partnerships
• Manage all existing services including the shop, café and re-use departments, ensuring cost-effectiveness and income generation
• Develop new Social Enterprise initiatives focussing initially on re-use resources, employability skills and training to generate income for the project.
• Develop new income streams, costs savings and creative ideas for the sustainability of the project
• Ensure financial targets are consistently met by managing financial budgets (income and costs) with a focus on net surplus generation
• To ensure the timely recruitment, training, development and performance management of all staff and volunteers within the project
• Promote the Centre locally and nationally as required and engage in market events
• Manage the building including all safety and compliance checks and within the terms of the lease

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:

• A good standard of education preferably to a higher or degree level
• Experience managing multiple teams and departments of varying disciplines
• First-hand experience of developing new initiatives from an employability and/or training background
• Experience in Financial management and in developing business strategy
• Good understanding of learning, development and training programmes and styles
• A clear understanding of how local communities and service user demographics  impact how a social values project operates
• Entrepreneurial spirit and a business building mindset
• Strong leadership and project management skills
• Great time management and organisational skills with the ability to work under pressure and prioritise work to meet tight deadlines.
• Engaging personality with the ability to build strong relationships
• Empathy and understanding of SVP ethos and values

It is desirable that the candidate can demonstrate the following –

• Previous work experience within a charity or the voluntary sector
• Experience working with vulnerable people
• Up to date re-use sector knowledge

In return we’ll provide you with the opportunity to work for a welcoming organisation that offers support and guidance.

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. 

Closing Date = 7th February 2022

Deadline for Application Packs = 13th February 2022

Interviews = W/C 28th February 2022

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion.

Whilst we ask that staff have sympathy with the Christian values, religion is not taken into account in recruitment as we value people of all faiths or none.

ABOUT THE SVP:

The St Vincent de Paul Society (or as it is often known - the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

Westminster, London with option for remote working

Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. We operate a service which puts people first.

The Advice & Casework Supervisor will play a key role in delivering services and managing projects. Your role involves scheduling and managing advice appointments and rotas across a range of venues, contracts and teams. You will be providing first line technical support and training and development of team members ensuring quality standards are maintained.

The successful candidate will be an excellent communicator, qualified in generalist advice work and be comfortable in leading a team of advisers. You will ensure quality of their work through regular case checking and support and supervision. The right candidate will have excellent organisation and time management skills as well as strong IT skills.

We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally and career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued. We will also offer a flexible working environment where you can work some days from home.

If you are ready to be part of this community organisation who offer vital service to people who need our help, please download the attached Job Pack and then click apply to visit our website and complete the application process.

Closing date: 10th February 2022, 5pm

We value diversity, promote equality and challenge discrimination here at Citizens Advice Westminster. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Oxfordshire South and Vale Citizens Advice  (OSAV CA)

Role:        Deputy Director Finance & Administration

OSAV CA is a registered independent charity, we advise 9,000 people a year from 4 our Advice Centres, Abingdon, Didcot, Thame and Henley. Advice is provided by 120 volunteer advisers who are supported by 14 FTE staff. At present, our advice centres are partially open and most staff and advisers work from home. 

You will be responsible for all aspects of our financial management including the budget, management accounts and financial statements, payroll processing and financial controls. You will also be responsible for our administrative systems.

We welcome applicants with a professional finance background, a relevant financial qualification, at least part qualified and with proven financial management and administrative experience.

We expect you to be fully committed to the aims and principles of Citizens Advice.

Precise working arrangements are open to negotiation. 

Citizens Advice values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds from all sections of the community.

Closing date:    Midday on 31st January 2022

Interview dates:  10th & 11th February 2022 

Looking for a new challenge? Then, why not look at becoming a Team Manager at The Action Group! We are looking for motivated and enthusiastic candidates to join our management team. 

A background experience in Social Care will be advantageous, but we are happy to receive applications from candidates from different backgrounds that meet our job description requirements. 

• Location: Remote working. 
• Salary: £25,928 – £27,209 per annum.
• Full-time (39 hours per week).

We are looking for a person who is creative, hardworking, and with a positive attitude. The ideal candidate will be committed to breaking down barriers to enable people with a variety of support needs to live fulfilling and independent lives. The purpose of the role of Team Manager is to provide leadership and guidance to our teams of Support Workers who provide person-centered support to adults and children with learning disabilities and other support needs.

You will lead and develop your team, and whilst some aspects of team leadership will be delegated to the Assistant Team Managers, you will retain overall responsibility for team management, staff performance and quality of service standards.

Exceptional organizational skills and the ability to juggle conflicting priorities are essential, and your attention to detail will be second to none. You will work closely with the Development Managers to ensure a consistent and high quality service delivery; and lead by example to maintain a positive and empowering ethos within the team.

Benefits include:

• Pension
• 24/7 employee assistance programme, with access to free legal advice and counselling
• Good annual leave entitlements
• Ongoing support, bespoke training and ongoing development opportunities
• TAG Rewards – our exclusive discounts and savings programme
• Travel time payable where applicable
• Mileage allowance where applicable

You will lead on various projects which includes community focused teams, having the opportunity to develop innovative services across Suffolk. Our community’s team is at the heart of our efforts to identify and support more individuals than ever before.

As Project Manager, you will be working alongside the Adult Services Manager and have responsibility for the development of specific community based projects and building relationships and partnerships with other organisations. The role comes with line management responsibilities, and regular reporting to funders.

You will:

• Have excellent project management and community development skills
• Be solution focused with the ability to work autonomously 
• Have the knowledge of social prescribing, health coaching/coaching techniques and how a caring role impacts on individuals and their families
• Have experience of managing, coaching and developing staff
• Have the ability to successfully manage projects, including planning and managing service delivery, implementing action plans and monitoring budgets

This role will be subject to an enhanced DBS check, which will be carried out following acceptance of any offer made to the successful candidate.

For full job specification and full job details, please visit our website 

But why work us?

For over 30 years Suffolk Family Carers have been helping family carers of all ages across Suffolk get the support they need to live fuller lives.  We provided information, advice and guidance to thousands of family carers each year and is recognised nationally as the GSK Impact Award winner 2019.

Our credible representation of family carers’ needs enables us to campaign on issues that affect them, to ensure their voices are heard. We will keep driving change across society to enable family carers to have a life of their own alongside their caring role.

We offer some great employee benefits, which include:

• flexible working with some flexibility to work from home, depending on role
• enhanced annual leave entitlement
• competitive salary
• various wellbeing at work initiatives

If you would like to work for an organisation that values people as individuals with diverse opinions, cultures, lifestyles and circumstances, who holds staff and volunteers in high regard, listens and enables them to flourish and see their good ideas through to fruition then we would like to hear from you. 

To apply, please read the job specification before uploading your CV and completing a supporting statement. Your supporting statement should clearly evidence how you meet the role requirements (set out in the person specification section of the job spec).

Closing date: 09 February 2022 however we will be shortlisting throughout the application window and would therefore encourage you to apply without delay.

Interview date: TBC

Informal enquiries: Julie Ing (Adult Services Manager)           

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.

Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. The clinical team leader will support staff to participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. The clinical team manager will have direct line management responsibility of the crisis practitioner (Safe Space ED) team. The clinical team manager for our Safe Space ED service is required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) and a clinical qualification is desirable (registered with Social Work England, NMC registered, BACP registered etc)

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis presenting at ED
• To prevent the use of A&E and EDs where alternative crisis support is appropriate
• To effectively de-escalate mental health crisis in various forms of support
• Collaborative working with LPS and A&E stakeholders to promote preventative measures around early intervention; to identify any unmet social needs that are exacerbating wellbeing and prevent escalation
• Proactively work, and affect change with, a rolling cohort of people, using a truly personalised approach
• Act as a conduit to negotiate and de-escalate issues before a crisis occurs; a situation which has historically led to a destabilisation of their condition and resulting in an attendance or admission
• Empower service users to self-manage, to enable discharge from the project and encourage (where appropriate) unplanned to planned clinical activity
• Form robust networks of services around individual service users to ensure they can access the care and support they need, when they need it, including our community crisis alternative service – Safe Space
• Improve communication and partnership working between those involved in peoples’ care 24/7
• Personalise a plan of support, focusing on strengths and goals, whilst also developing personal crisis plans with the service user
• Advocate for the individual in the creation of any statutory service crisis plans that may be developed, ensuring they are person cantered and reflect the person’s needs
• De-escalate any negative or harmful patterns of behaviour as early as possible to reduce the likelihood of admission/readmission
• Manage relapse
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
• To work hand in hand with our community Safe Space service; ensuring follow ups are arranged with our community Safe Space, creating a wrap around crisis service

The Role

The role of the clinical team manager will be to support the rest of the Safe Space ED team in delivering de-escalation interventions safely and offering senior advice. The clinical team manager will be required to work collaboratively and proactively with LPS, ED leads and the service manager to ensure Safe Space ED is effectively reducing A&E attendances and managing risk appropriately. The clinical team manager will play a key part in ensuring service user’s care is integrated between statutory services and other third sector organisations; managing high risk cases and supporting the rest of the team with this. The role will also include line management and supervision of crisis alternative practitioners within the service. At times, the clinical team manager may be required to deputise for the service manager and support the community Safe Space team.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Fixed Term until 31st March 2023

About us

Stop It Now! Scotland is the only national charity dedicated exclusively to preventing and responding to child sexual abuse.  Well respected in the field, we are part of The Lucy Faithfull Foundation, a UK wide charity focusing on the prevention of child sexual abuse through engaging with both protective adults and those who present a risk to children.  Our work is vital and has real impact.

We are looking for a dynamic and talented part time Fundraising Manager to join our Scotland team on a fixed term contract for 2 years (with potential to extend, funding dependent).

About the role

As our Fundraising Manager, you will be responsible for the development and delivery of Stop It Now! Scotland's fundraising strategy.

You will cultivate new funder relationships with a focus on trust and foundation fundraising, statutory fundraising, private philanthropy and corporate fundraising.  You will take responsibility for stewarding donors so as to deepen their engagement with our work.  You will project manage reports in relation to grants and develop structures so reporting is effective and timely.

You will help take our work to protect children to the next level, developing new income streams, setting challenging but realistic annual targets and fostering a culture of collaboration and support.

If you have significant experience in fundraising and are eager to make a positive difference in your next role, this is a superb opportunity to join our charity and drive our ambitious plans forward.  You will be instrumental in helping us reach more of those who need us by growing our income and raising awareness of Stop It Now!

About you

You will need:

• A demonstrable track record of success in fundraising within a third sector organisation
• Significant evidenced experience in gaining grant funding from trusts and foundations and/or statutory bodies
• Proven experience of developing and managing donor relations
• Excellent analytical, communication, organisational and interpersonal skills, with a strong eye for detail.

You will be:

• Organised, self-motivated and able to manage a large and varied workload
• A creative thinker who champions new ideas and approaches to fundraising
• Understanding of the need to 'pitch-in' and do whatever is necessary, as a member of a small team
• Committed to deliver our vision of a world free of child sexual abuse.

The benefits

• Salary of £30,000-£34,000 per annum (pro rata based on 22.5hrs, dependent on skills and experience)
• A strong sense of purpose knowing your work makes a real impact
• 25 days leave plus public holidays (pro rata)
• Up to 5 days learning and development each year (pro rata)
• Nest pension
• Company sick pay (after probationary period)
• Family friendly policies
• Benenden medical cover

At The Lucy Faithfull Foundation we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution.  Treating people fairly is part of our values and at the core of our culture.  As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

Interviews will be held on 18th February 2022

Services Manager - responsible for services delivered by Headway Cambridgeshire and Peterborough. To provide a range of services and facilities designed to aid recovery, rehabilitation and promote independence in the community on an individual and group basis.

To support people with acquired brain injury and other neurological conditions .

To provide appropriate support, advice and any other resource for the families and carers of people who have so suffered To lead and direct the work of the services acting as a role model at all times, ensuring high standards of practice are maintained.

To ensure a range of recovery services including resilience and well- being programmes, outdoor projects, day services, community rehabilitation, creative therapies, vocational programmes and volunteering are provided across the Hubs.

To manage referrals to the hub and community services ensuring client assessments are carried out in line with key performance indicators. To support with fundraising and funding applications Work with commissioners and external stakeholders in the ongoing development of services Deputise for the CEO as required.

COLLECTIVE ACTION MANAGER

This vital role will spearhead the development of our collective and place-based approach to address the challenges related to education-to-employment transitions, in west London.

You will:

• build the networks, resources, and collective expertise to support 15 secondary schools in west London
• implement effective and sustained employability skills and work readiness development
• ensure that 16-to-18 year olds, identified as furthest from the labour market, are supported to effectively transition into sustained employment and pursue rewarding careers.

You will be responsible for convening and uniting multiple local stakeholders, including, councils, employers, voluntary sector partners, and public sector services, to build relationships, share practice, and take action together. You will lead this network to identify, understand, and collaborate on resolving the complex challenges related to education-to-employment transitions.

Alongside this you will develop and deliver a comprehensive service offer to our target communities, schools, and young people as they transition from education into employment.

This position plays an essential role in the implementation of Spark!’s 2025 strategic goals, our impact on young people, and our future success. To highly achieve in this role you will need to be:

• extremely organised
• a natural relationship and network builder
• comfortable facilitating meetings and activities with a diverse range of stakeholders, including young people and senior professionals
• able to thrive in sizeable challenges
• energised in creating genuine systems change, to positively impact on the lives of young people.

Could you be our new Supporters Manager?

Support Through Court are seeking a talented Supporters Manager, with outstanding communication and organisation skills to help us grow our individuals income stream and develop supporter relationships. You'll be joining an enthusiastic and vibrant fundraising team who are passionate about the work of Support Through Court.

We are looking for an experienced supporters fundraiser who will manage fundraising relationships with individual supporters through stewardship, engagement, appeals and events. You will be an excellent communicator, enthusiastic about developing pipelines as well as very organised and a team-player. You will ideally have at least 3 years of supporter fundraising experience. 

Reporting to the Senior Supporters Manager, you will be leading on and delivering effective stewardship plans and materials to keep our donors engaged. You will identify and cultivate potential new donors and foster the relationships to bring in new income for the charity. You will organise and deliver engaging events, and it will be key to work collaboratively with the wider fundraising team. 

You will need to be available to interview remotely on Tuesday 1st March 2022.

About Support Through Court

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.

What we can offer you

We’re a highly regarded, energetic and friendly charity, offering our staff a range of benefits, including a generous leave allowance (28 days + bank holidays, increasing over time); up to 6% pension contribution (with optional salary sacrifice), season ticket loan and/or cycle to work scheme.

We are looking for a passionate and experienced professional to join our team as our School and Volunteer Lead, to cultivate and manage essential relationships, and to lead a range of inspiring employability activities with young people and businesses across our network.

The work will be varied and will include:

• Leading on coordinating all elements of activities with our school and business partners, to ensure delivery plans are executed effectively and efficiently.
• Leading on the cultivation, engagement and development of our volunteer network, including communications, resource and training.
• Facilitating employability and career workshops and events with young people, schools, and employers.
• Developing resources, materials, and tools to aid in delivery of our activities, to an exceptional standard

This position will play a fundamental role in the implementation of Spark!’s 5 year strategy, our impact on young people, and our future success.

To succeed in this role you will need to be a high-energy person who thrives in a fast-paced working environment, able to function as part as a team, as well as being able to work well independently. You will need to be excellent at building and maintaining relationships, with a motivation to have a significant positive impact on the lives of young people and the future success of the charity.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. At Beacon, we believe that no victim should be left behind. We support victims and witnesses to cope and recover from the impact of crime regardless of how long ago it happened or whether it was reported to the police or not.

Job Description

This is an exciting opportunity to join the service at a point where we enter a new contract period and will be looking to develop and innovate our current offering. You will be ensuring that victims receive a high-quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.

Maintaining a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide high quality and consistent service. 

Your main responsibilities will be:

• Ensuring day to day delivery of the victim service under the line management of the Head of Service and in line with the local policy and procedures.
• Maximising the performance and contribution of staff in meeting the objectives of the service and through staff supervision, performance management, workload management, appraisal, training, consultation and service/team meetings.
• Ensuring all staff are vetted and cleared to the levels required by Catch22 and the police to both enter and work within police premises and have access to required crime management systems.
• Managing the recruitment, induction, training and development of staff ensuring a consistent and dependable workforce.
• Consistently reviewing and continuously improving links to and relationships with primary referral providers including police, Crown Prosecution Services, Her Majesty’s Court Services, third parties and victims of crime.
• Ensuring that all reasonable steps are put in place to facilitate the best support to victims, helping them cope and recover from their experience as a victim

Qualifications

Educated to a good standard, including as a minimum GCSE level English and maths

Experience and skills

• Leading casework and teams working with vulnerable people
• Working on an inter-agency basis
• The ability to contribute to ongoing assessments of the support needs of victims and to provide appropriate advice and support to them.
• Ability to demonstrate empathy with those suffering discrimination and disadvantage.
• A commitment to equality and diversity.
• Ensuring compliance with legal, ethical, regulatory and social requirements

Additional information

• Salary: £26000 per annum 
• Contract: Permanent
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check
• Blended approach of some office based working, remote working and travelling to meet service users across Herts. 

You will need a current driving licence, business insurance and use of a suitable vehicle for work or/and you must be willing to travel across Hertfordshire to deliver support within the community according to victims’ needs.

We welcome applicants from a diverse range of backgrounds.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.