3 Advice session supervisor jobs in Liverpool
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Are you ready to make a lasting impact on the lives of dogs and the people who care for them?
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.
What does this role do?
As Welfare Manager, you'll:
- lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care,
- act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog,
- oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health and safety guidelines,
- develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming,
- support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops,
- collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming.
Could this be you?
As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, who is able to influence and engage a variety of audiences. Above all, you'll be passionate about rehoming, and have a commitment to the aims and objectives of Dogs Trust.
What does this team do?
Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.
Interviews will be provisionally held on the 1st and 2nd October 2026 at our Merseyside Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Thank you!
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
As Perinatal Peer Support Service Lead, you will take responsibility for the effective day-to-day delivery of our local perinatal peer support service. Working closely with peer supporters, volunteers, health and social care professionals and community partners, you will help ensure families receive safe, inclusive and high-quality support when they need it.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
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Leading and supporting the local peer support team, providing line management, supervision and operational oversight to ensure a consistent and high-quality service.
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Overseeing the day-to-day delivery of peer support groups, including volunteer recruitment and support, rotas, venues, resources and training coordination.
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Managing referrals into the service, assessing individual needs and suitability, providing appropriate signposting and coordinating onward or alternative support where needed.
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Building strong relationships with health and social care professionals, Family Hubs and other community partners to develop effective referral pathways and increase awareness of the service, particularly within disadvantaged communities.
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Monitoring the impact and quality of the service through accurate data, service user and volunteer feedback, outcome measures and evaluation, using insights to support continuous improvement.
Safeguarding and the wellbeing of the families we support are central to this role. You will help maintain robust safeguarding and health and safety practices and ensure concerns are identified and escalated appropriately.
About you
You will be an organised, compassionate and confident people leader with a strong understanding of the challenges families may experience during the perinatal period.
You will have experience supporting vulnerable families or people with complex needs, together with strong judgement when assessing individual needs and identifying appropriate support, referrals or signposting.
You will also bring:
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Experience supervising and supporting others, including volunteers.
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Project management experience and the ability to coordinate multiple areas of service delivery.
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Excellent organisational skills and the ability to work flexibly while managing competing priorities.
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Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from a wide range of backgrounds.
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Strong relationship-building and stakeholder engagement skills.
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Experience collecting data and contributing to professional reporting.
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An understanding of the barriers parents can face when accessing services and the importance of providing inclusive and equitable support.
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Good judgement when managing workloads, people and safeguarding concerns.
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Confidence using Microsoft Office and internet-based systems.
Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of local emotional and practical support services would be beneficial.
Training as an NCT Parents in Mind Peer Supporter would also be welcomed, although we are happy to consider candidates willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across Kent, including providing occasional cover for peer support sessions when required.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
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30 days annual leave (excluding Bank Holidays)
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Pension matched up to 5%
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Flexible working options to suite your lifestyle
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Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
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Life Assurance for peace of mind
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Free eye test for all staff, with further discounts
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Blue Light discount card
At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special.
Registered Charity
101 - 500
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.
Thank you!
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required.
Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs.
Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals.
Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service.
Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement.
You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.
About you
You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds.
You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement.
You will also bring:
- Excellent organisational skills and the ability to manage your time and priorities effectively.
- Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from different backgrounds.
- Strong relationship-building and stakeholder engagement skills.
- Confidence working independently while remaining part of a supportive wider team.
- Good judgement when responding to individual needs, safeguarding concerns and situations requiring signposting or referral.
- Good IT skills, including Microsoft Office and internet-based systems.
- A commitment to equity, diversity and inclusion and to ensuring services are welcoming and accessible to all families.
Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial.
Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.
Our Benefits – What we offer you
- We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave pro rata (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
Registered Charity
101 - 500
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.