Advice worker jobs in manchester, greater london
About the role:
Step into a pivotal leadership opportunity at Single Homeless Project (SHP) and be part of shaping a dynamic new service at the forefront of tackling rough sleeping in Westminster. The Harrow Road Assessment Hub is a fast-paced, high-impact environment where lives are changed through rapid assessment, meaningful support, and timely resettlement. As Team Manager, you’ll be instrumental in guiding a committed team of frontline staff to deliver personalised, trauma-informed support that helps clients make real progress towards lasting stability and a place to call home.
This role offers the chance to grow your leadership skills in a setting that demands creativity, collaboration, and compassion. You'll oversee the daily rhythm of the service - ensuring assessments are swift and thorough, support planning is focused and effective, and move-on options are always progressing. You’ll work side by side with the Service Manager, connecting with partners across boroughs to achieve the best outcomes for every client. It's a unique opportunity to drive forward a mission-led service while developing your own career in a supportive, ambitious organisation.
About you:
- You’re an experienced leader who brings out the best in others, supporting your team to deliver compassionate, high-quality support for clients with complex needs.
 - You understand the challenges faced by people experiencing homelessness and have hands-on experience helping clients reconnect, resettle or move on from rough sleeping.
 - You’re confident working in fast-paced settings, balancing care and accountability to ensure safe, effective and trauma-informed support.
 - You’re skilled at building strong partnerships across housing, health and other services to achieve the best outcomes for clients.
 - You bring sound judgement, clear communication and a calm, supportive approach to managing people and situations.
 - You’re motivated by creating change - for your team, your service and for every client who walks through the door.
 
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important info:
Closing date: Sunday 16th November at midnight
Interview date: Monday 24th November online via Microsoft Teams
Please note there may be a second stage process for those progressed in service in Westminster.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



                    The client requests no contact from agencies or media sales.
Cancer Information & Support Advisor
Full time (34.5 hours)
3 x Fixed Term Contract for 18 months
1 x Permanent
Location – Home Based
Salary Range - £29,000-£32,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
It’s an exciting time to join us as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
 
About the role
In this rewarding role right at the heart of our Macmillan Support line, you will work in a busy and varied environment, while providing emotional support and key information to people living with cancer and their loved ones at a time of great need.
Due to the nature of some of the calls and webchats, the role can be challenging at times, so resilience is key. However, it’s extremely fulfilling, to be able to support people who are going through such difficult times.
You will work towards performance goals to help us reach everyone who needs our support while ensuring the level of support we provide is of the highest quality.
 
Shift patterns
Our Support Line is available 365 days a year, including bank holidays from 8am to 8pm and is key to our strategic objective of reaching everyone whilst focusing on those who need the most support.
To cover our service and opening hours you will be required to work a shift pattern including evening and week shift on a 3 week rotation. Please review attachment/main Macmillan advert for a sample rota of what you will be expected to work.
Mid-week days off and the shorter day each week may differ from this sample rota, but will be consistent across your rota. Within the shift times is a 1-hour unpaid lunch break.
 
Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
 
This role requires a quiet and private space to work where calls cannot be overheard, and a stable home broadband connection with a minimum of 50 Mbps download and 10 Mbps upload speed. Higher speeds may be necessary depending on system access and telephony requirements.
 
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of working in a contact centre environment is essential
 - Experienced in dealing with multiple customer queries and remaining calm under pressure.
 - Experience of speaking confidently to customers via multiple channels; phone, webchat and email.
 - Experience of using a Customer Relationship Management system to record accurately the organisation’s interactions with customers.
 - High levels of resilience and experience of dealing with emotional or impactful content.
 - Experience of working towards goals/KPIs (for example call performance such as average handling times and wrap times).
 
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
 - Pension matched up to 7.5%
 - 120+ learning and development offers, with access to external professional qualifications
 - Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
 
Recruitment Process
Application deadline: Friday 7th November at 23:59pm 
First stage assessment dates: Assessments will take place between Monday 17th - Friday 21st November.
(the first stage will consist of a fictitious role play telephone call and written response task to a person affected by cancer which will be an opportunity to demonstrate your customer service and support skills)
Formal interview dates: Interviews taking place between Monday 1st - Tuesday 9th December.
 
Training dates
The first 4 weeks in the role will be dedicated to essential induction training with a provisional start date of Monday 19th January 2026. 
 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acqusition team (contact details on main Macmillan advert) for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


                    The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
 - Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
 - Pension scheme with an employer contribution of 8.5%
 - 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
 - Enhanced maternity, paternity, shared parental, and adoption pay.
 - Flexible working around the core hours 10am-4pm
 - Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094 
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
 - Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
 - Pension scheme with an employer contribution of 8.5%
 - 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
 - Enhanced maternity, paternity, shared parental, and adoption pay.
 - Flexible working around the core hours 10am-4pm
 - Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.
What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA
Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.
Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.
We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!
Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Salary: £59,087.34 (£63,219.29 inclusive of London Office Allowance) plus competitive pension
Please note that this role will be closing on Monday 10 November at 9am.
You will be working within the Curriculum Team which sits within the Chief Social Worker directorate. The team oversees the design and development of Frontline’s programmes, including the Approach Social Work three-year master’s programme and our in-house practice education training known as the Consultant Social Worker (CSW) programme.
The Curriculum Team is responsible for delivering teaching and learning to participants, designing and delivering assessment, marking, moderation and ensuring that robust quality assurance processes are in place. The Curriculum Team works very closely with a variety of teams including, but not limited to Delivery, Programme Management, Academic Registry, Partnerships and university partners.
The Principal Curriculum Lead for Practice Education and Social Worker Development will be responsible for Practice Education and social worker development, providing strategic leadership and academic direction for the design, delivery, and continuous improvement of the Practice Education CSW Programme and other training for students and qualified social workers.
Some key responsibilities include:
- Provide vision and leadership for our Practice Education provision, ensuring programmes reflect professional standards, innovation, and best practice.
 - Lead curriculum design and enhancement to maintain academic rigor, coherence, and alignment with PEPS 1 and 2 and Social Work England requirements.
 - Lead and teach across the CSW practice education programme and Master’s Dissertation module, embedding innovative and research-informed pedagogy and contribute to teaching and assessment across other programmes.
 - Maintain current knowledge of social work education, pedagogy, and practice through research and scholarship.
 
A little bit about you
We are looking for a qualified social worker, registered with Social Work England (SWE) who has a masters’ degree in social work or a related discipline, with substantial experience in social work practice and higher education teaching. You’ll have strong leadership and management skills, with an excellent understanding of social work values, ethics and professional practice frameworks including a strong commitment to equity, diversity, inclusion and social justice.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.



                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).
The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.
Interested? Want to know more about the Charity? check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 7 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


                    In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
 - To carry out detailed job matching of service users and jobs
 - To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
 - To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
 - To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
 - To build up natural support within employers and taper off one 1:1 job coaching over time
 - To negotiate and implement disability-related reasonable adjustments on an individual basis
 - To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
 - To liaise with managers to discuss progress and respond to issues
 
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
 - To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
 - To promote the work of AoD and promote and implement the social model of disability
 - To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
 - To participate in and actively contribute to individual supervision, training, team and organisational meetings
 - To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
 - Any other task appropriate to the role.
 
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
 - Experience of training, education or employment support delivery for marginalised groups
 - Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
 - An understanding of the needs of employers and the benefits to business of having a diverse workforce
 - An understanding of the Social Model of Disability and its practical application
 - Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
 - Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
 - Demonstrable problem-solving skills and experience
 - Excellent negotiation skills
 - Demonstrable ability to communicate with a wide range of people
 - Good organisational skills and ability to keep accurate records and case notes
 - Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
 - Being willing and able to travel easily within the boroughs of London relevant to the role
 - To be available for work during some unsocial hours according to the demands of the work
 
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
 - An understanding of the factors to be considered in supporting people with learning disabilities into employment
 - Experience of working with disabled young people
 
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).
What will you be doing?
Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.
What will the role involve:
- Leadership of the Advice and Infromation Team
 - Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
 - Partnership and Stakeholder Mangement
 - Full job description attached and avaialble on our website.
 
Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025
Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  
 
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
Key responsibilities include:
- Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach).
 - Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
 - Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
 - Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
 - Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
 - Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
 - Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
 - Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
 - Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
 - Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
 - Full list of responsibilities in the the job pack below.
 
Essential knowledge, abilities, skills and experience includes:
- A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
 - Experience working with kinship carers or in adoption and fostering sector.
 - Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
 - Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
 - Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
 
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.
- Application deadline: 12pm, Friday 7 November 2025
 - First interview: w/c 17 November 2025
 
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
                Some tips for your application:
•	Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly. 
•	Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
•	Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience. 
•	Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do. 
            
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
                                


                    The client requests no contact from agencies or media sales.
If you are looking for a fulfilling and rewarding career where no two days are the same, this could be the job for you!
You will have the opportunity to support children and young people, aged 12 - 17 years old, who from adversity are developing their resilience, to develop key life skills, build trusting relationships, create environments where they can flourish and experience success, while participating in fun activities with them.
The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role, even professional care qualifications, through our St Christopher's Academy Entry Pathway.
Working Hours
Our children and young people need care 24/7 so we have fixed rotas with different shifts (8, 10 and 12 hours) from 8 am to 10 pm for day staff; and from 9 pm to 8.30 am for night staff.
You will be working 40 hours a week (including weekends and bank holidays), so meaning if you work 4 shifts of 10 hours each, you will then get 3 days off.
For Ealing location, you will be required to do an average of 2 sleep-ins per week paid at £50 each.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half same as bank holidays.
Location
Our locations cover: Ealing (W13) and Balham ( SW12).
When completing the application form, you will have to select the location you are applying for.
What you need to bring to this role
- Resilience to cope with challenging behaviour and circumstances.
 - Ability to build genuine and trusting relationships with young people.
 - Ability to work as part of a team.
 - Empathy but also ability to understand the importance of professional boundaries.
 - Flexibility to undertake shift work including weekends, bank holidays and with notice, occasional sleep-ins.
 
What you should expect from us
- Salary of £25,584 rising to £27,248 upon successful completion of mandatory training.
 - 4 weeks full induction and training program (paid).
 - Competitive pay and reward structure offering salary progression based on performance.
 - Tailored career development plan through our “St Christopher’s Academy”.
 - A friendly working environment, a fun, open and honest culture.
 - 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
 - Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
 - Contributory pension scheme, enhanced maternity and company sick scheme.
 - UK Life Assurance (Death in service) to the value of 3 times your annual salary.
 - BUPA employee assistance programme, offering counselling, financial advice and legal support.
 - Cycle to work scheme.
 - Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
 - Discretionary funded training programs.
 - Employee awards based on performance and length of service.
 - Fantastic opportunities to develop your career within our range of services.
 
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note CV's will not be accepted
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney, SW London.
Successful candidates will then attend the second stage at their preferred location.
For more information or assistance during the application process, please visit our website
__________________________________________________________
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man
                                


                    The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- 
	
Act as the first point of contact for all referrals across the hospital they are attached to.
 
- 
	
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
 
- 
	
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
 
- 
	
Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
 
- 
	
Collecting feedback from service users and uploading to case management system.
 
- 
	
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
 
- 
	
Deputise for the Manger at discharge planning and other meetings as directed.
 
- 
	
Support the hospital to improve the patient’s experience of the discharge process
 
- 
	
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
 
- 
	
Work collaboratively with other agencies providing support services.
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
 
- 
	
Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
 
- 
	
Provide occasional weekend cover for the A/L of other Project Officers
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Supervise, support and develop DSWs and volunteers in your service.
 
- 
	
Liaise with the handyperson service about referrals and jobs for service users.
 
- 
	
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
 
Administration
- 
	
Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
 
- 
	
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
 
- 
	
Ensure wards have good supply of service leaflets and referral forms.
 
- 
	
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
 
- 
	
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
 
- 
	
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
 
- 
	
Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
 
- 
	
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
 
Quality
- 
	
Be familiar with and to implement AUKEL policies and procedures.
 
- 
	
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
 
- 
	
Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
 
- 
	
Respond to safeguarding or other concerns and make appropriate reports and management action
 
Liaison
- 
	
Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
 
- 
	
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
 
- 
	
Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
 
- 
	
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
 
- 
	
Liaise with contractors to arrange deliveries and works to service user’s homes.
 
General
- 
	
Meet regularly with your line manager for support, supervision and appraisal.
 
- 
	
Attend team and staff meetings, (and other meetings) as required.
 
- 
	
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
 
- 
	
Undertake any training required to fulfil the post.
 
- 
	
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
 
- 
	
Arranging access visits to service user’s homes
 
- 
	
Work within AUKEL’s expectations of professional boundaries and confidentiality.
 
Functional Links
- 
	
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
 
- 
	
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	
Minimum of 2 years’ experience of working within a health or care setting.
 
- 
	
Experience of using IT systems to record work done.
 
- 
	
Experience of supporting colleagues (this could be in a non- managerial position)
 
Desirable
- 
	
Experience of working within a hospital setting
 - 
	
Experience of managing and developing staff.
 
- 
	
Experience of working with older people
 
Knowledge & Understanding 
Essential 
- 
	
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
 
- 
	
Understanding of the needs of patients who may lack family or other support.
 
- 
	
Understanding of the needs of lone workers whilst working in the community.
 
- 
	
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
 
- 
	
Understand of and commitment to equity, diversity, inclusion and dignity.
 
Desirable
- 
	
Knowledge of CQC fundamental standards
 
- 
	
Understanding of NHS hospital discharge procedures
 
- 
	
Experience of conducting assessments and risk assessments.
 
Skills/Attributes 
Essential 
- 
	
Excellent interpersonal skills
 
- 
	
Excellent verbal and written communication
 
- 
	
Intermediate IT skills
 
- 
	
Excellent planning and organisational skills
 
- 
	
Ability to work calmly under pressure.
 
Additional Requirements
- 
	
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
 
- 
	
The role is required travel across East London
 
- 
	
Flexibility in working hours to meet organisational needs
 
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 
Key Tasks
- 
	
Act as the first point of contact for all referrals over the weekend across both hospitals.
 
- 
	
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
 
- 
	
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
 
- 
	
Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
 
- 
	
Collect feedback from service users and upload to case management system.
 
- 
	
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
 
- 
	
Deputise for the manger at discharge planning and other meetings as required.
 
- 
	
Support hospitals to improve the patient’s experience of the discharge process.
 
- 
	
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
 
- 
	
Work collaboratively with other agencies providing support services.
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
 
- 
	
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
 
- 
	
Deliver the front-line support services over the weekend
 
- 
	
Provide occasional cover for the A/L of other Project Officers
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Supervise, support and develop DSWs and volunteers in your service.
 
- 
	
Liaise with the handyperson service about referrals and jobs for service users.
 
- 
	
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
 
- 
	
Arranging access visits to service user’s homes.
 
Administration
- 
	
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
 
- 
	
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
 
- 
	
Ensure wards have good supply of service leaflets and referral forms.
 
- 
	
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
 
- 
	
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
 
- 
	
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
 
- 
	
Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
 
- 
	
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
 
Quality
- 
	
Be familiar with and to implement AUKEL policies and procedures.
 
- 
	
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
 
- 
	
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
 
- 
	
Respond to safeguarding or other concerns and make appropriate reports and management action
 
Liaison
- 
	
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
 
- 
	
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
 
- 
	
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
 
- 
	
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
 
- 
	
Liaise with contractors to arrange deliveries and works to service user’s homes.
 
General
- 
	
Meet regularly with your line manager for support, supervision and appraisal.
 
- 
	
Attend team and staff meetings, (and other meetings) as required.
 
- 
	
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
 
- 
	
Undertake any training required to fulfil the post.
 
- 
	
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
 
- 
	
Work within AUKEL’s expectations of professional boundaries and confidentiality.
 
Functional Links
- 
	
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
 
- 
	
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	
Minimum of 2 years’ experience of working within a health or care setting.
 
- 
	
Experience of using IT systems to record work done.
 
- 
	
Experience of supporting colleagues (this could be in a non- managerial position)
 
Desirable
- 
	
Experience of working within a hospital setting
 
- 
	
Experience of managing and developing staff.
 
- 
	
Experience of working with older people
 
- 
	
Experience of conducting assessments and risk assessments.
 
Knowledge & Understanding 
Essential 
- 
	
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
 
- 
	
Understanding of the needs of patients who may lack family or other support.
 
- 
	
Understanding of the needs of lone workers whilst working in the community.
 
- 
	
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
 
- 
	
Understand of and commitment to equity, diversity, inclusion and dignity.
 
Desirable
- 
	
Knowledge of CQC fundamental standards
 - 
	
Understanding of NHS hospital discharge procedures
 
Skills/Attributes
Essential
- 
	
Excellent interpersonal skills
 
- 
	
Excellent verbal and written communication
 
- 
	
Intermediate IT skills
 
- 
	
Excellent planning and organisational skills
 
- 
	
Ability to work calmly under pressure.
 
Additional Requirements
- 
	
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
 
- 
	
The role is required travel across East London
 
- 
	
Flexibility in working hours to meet organisational needs.
 
Additional Information
- 
	
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
 
- 
	
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
 
The client requests no contact from agencies or media sales.
This is a fantastic and unique opportunity to join a friendly, busy and supportive Legal and Governance team in the Chief Executive’s Office at the British Psychological Society.
The Board Secretary plays a critical role in the organisation, ensuring we are well governed, managed in compliance with relevant legislation and regulation and uphold best practice at all times.
We are looking for an exceptional proactive individual who must have previous experience in governance, primarily board / committee support, will be highly organised, with strong administrative skills and an excellent communicator. It will suit somebody who is capable of working autonomously and independently and used to providing professional advice and guidance to the Chair of the Board and CEO.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
 - Generous leave entitlement
 - Occupational pension scheme
 - Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
 - Tailored learning & development
 - Employee Assistance Programme counselling
 - Life Assurance Scheme
 - Discounts scheme with local and national organisations
 
How to apply
The closing date for applications is Friday 14th November 2025 and interviews are scheduled for w/c 1st December 2025.
To apply, please supply your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Team: Community Veterinary
Location: Remote based in the South West/Wales/West Midlands with significant travel
Work pattern: 35 hours per week
Salary: Up to £63,142.93 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Veterinary Surgeon:
- To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
 - Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
 - Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
 - Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
 - Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.
 
About the Community Veterinary team:
- We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
 - The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
 - We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
 - We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists
 
What we’re looking for in our Community Veterinary Surgeon:
- Experience of working in small animal veterinary practice with associated shelter/charity experience
 - Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
 - Degree in veterinary medicine
 - Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
 - Able to work accurately and under pressure
 
What we can offer you:
- range of health benefits
 - 26 days’ annual leave plus bank holidays, increasing with length of service
 - Salary Finance, which empowers you to take control of your financial wellbeing
 - and much more, which you can learn about
 
Interested? Here’s how to apply:
Application closing date: 6th November 2025
Virtual interview date: w/c 17th November 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
- anonymised application form
 - virtual interview with a presentation
 
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
                                
                    
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        
                        
                        
                        
                        