Advisor jobs in birmingham
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
-
30 days annual leave plus bank holidays.
-
Private medical insurance, dental health cover, and money towards gym membership.
-
Pension scheme with employer contribution up to 10%.
-
Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
-
Life assurance.
-
Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days, Tuesday and Friday core days)
Location: Homebased within the UK with a requirement to travel independently and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £35,000 per annum (FTE)
About the role
Do you have a proven track record of building impactful partnerships in the healthcare sector? Do you want to make a meaningful difference at the world’s leading multiple sclerosis healthy lifestyle charity?
We are seeking a dynamic Healthcare Partnerships Lead, to drive forward our Healthcare Engagement Strategy, ensuring that more people understand the importance of healthy lifestyle in managing MS symptoms and progression. You will lead the development and delivery of initiatives that align with our strategic vision—ensuring that everyone affected by MS knows that hope and possibility exist beyond diagnosis.
Healthcare professionals play a pivotal role in the lives of people with MS. As the first point of contact, they are the primary source of trusted information and support. Given the lifelong nature of MS, these relationships can span decades, making it essential that we engage meaningfully with the healthcare community. By fostering strong partnerships, we can ensure that more professionals are equipped to share evidence-based lifestyle interventions and offer hope from the very beginning.
Why this role matters
Since 2012, Overcoming MS has been at the forefront of promoting an evidence-based approach to the self-management of MS using healthy lifestyle choices alongside medication. Although there is no cure for MS, we help people with MS to live well by making informed lifestyle choices.
Over the past 18 months, we have laid a strong foundation for this work:
· Identifying key barriers to supported self-management in MS.
· Co-developing educational resources to support healthcare professionals
· Piloting projects with healthcare professionals.
· Refining and presenting data to demonstrate the value of our approach.
Now, we are ready to build on that momentum—and we need you to take it further.
Key responsibilities
· Lead the successful delivery of the Healthcare Engagement strategy, identifying and promoting engagement with our key audiences and stakeholders, in accordance with the NHS 10-year plan.
· Raise awareness with healthcare professionals of the importance of healthy lifestyle in managing MS symptoms and disease progression, resulting in expanded access to supported self-management for people with MS.
· Lead the development and delivery of strategic projects that engage healthcare professionals.
· Raise the profile and credibility of Overcoming MS, our information, events and courses, positioning us as the go-to charity for lifestyle and living well with MS.
· Increase the impact of our HCP education module, through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Work closely with our internal Evidence Gathering Group, our Medical Advisor, and Information and Research Manager to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors.
· Develop a wide network of key healthcare professionals to inform our strategy, provide expertise, expert review of materials, and content (podcasts, webinars, blogs)
· Co-produce posters, abstracts and academic articles to present at key conferences.
· Identify and attend key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness.
Other responsibilities
· Create meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Empower people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Identify opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raise our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
What you will bring
· Proven experience in healthcare partnership development and stakeholder engagement.
·Strong understanding of the challenges facing people living with a lifelong condition such as MS, including the emotional, physical, and social impacts along with a strong understanding of the NHS, Public Health and the UK health care policy landscape.
· A proactive, independent professionalism with the ability to problem solve.
· Strategic thinking with a collaborative, hands-on approach
· Strong understanding of health inequalities and community-based health initiatives.
· Excellent communication, presentation and influencing skills.
· Confidence to attend meetings as sole representative of the charity and ability to get oneself there independently.
· Intellectual flexibility, with the ability to embrace and deal with complexity.
· Passion for improving lives through lifestyle and wellness interventions.
· Comfortable working remotely, attending events during evenings and weekends.
· Experience as a senior healthcare lead or similar role (Desirable).
· Experience and knowledge of neurological conditions (Desirable).
First stage interviews to be held online: Wednesday 3rd December and Thursday 4th December
Second stage interviews to be held online: Friday 12th December
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public. In short, we are having a big impact in philanthropy sector.
We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.
We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration. Experience of working with boards of Trustees is essential.
You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.
We are looking for a motivated individual with an exemplary work ethic and a professional attitude. Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.
Working with us you will receive the following benefits
·Career progression opportunities
·Flexible working environment
·Professional development
·Membership of an employee benefits platform
·Charitable Giving matching up to £200 per annum
·25 days’ holiday per annum plus Bank holidays (FTE)
·Christmas shutdown (included in above)
·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)
·Eyecare voucher scheme.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
The Role
The Hummingbird Pollinator is a strategic and external-facing leader who combines vision with agility, precision with creativity. They will guide Canopy’s Philanthropic Partnerships team in cultivating high-value relationships, securing transformational funding, and embedding a culture of philanthropy across the organization.
As part of Canopy’s leadership team, the Hummingbird Pollinator will serve as a trusted advisor on fundraising strategy, donor relations, and organizational sustainability — ensuring every partnership fuels our mission and amplifies Canopy’s impact on the world’s forests and climate.
The Responsibilities
Strategic Leadership & Philanthropic Vision
- Develop and execute Canopy’s 5-year philanthropic strategy, aligning major gifts, institutional partnerships, and stewardship with Canopy’s bold goals.
- Set and achieve ambitious revenue targets, ensuring forecasting and pipeline accuracy.
- Collaborate across teams to integrate storytelling, communications, and immersive engagement into all donor interactions.
Team Leadership & Development
- Lead and mentor the Development Director and Donor Engagement Specialist.
- Foster a collaborative, innovative, and high-performing team culture.
- Partner with Grants, Research, and Analytics colleagues to ensure seamless execution and reporting.
Donor Engagement & Relationship Building
- Cultivate, solicit, and steward high-value donor and institutional partnerships.
- Lead high-impact donor experiences that inspire connection and long-term commitment.
- Represent Canopy externally as a trusted, strategic ambassador to our philanthropic partners.
Philanthropic Culture & Collaboration
- Champion a culture of philanthropy across Canopy — helping all teams understand and celebrate the power of donor partnerships.
- Equip colleagues with the tools and confidence to engage in meaningful donor storytelling.
- Work cross-functionally to ensure that philanthropic principles are integrated into all strategic planning and communications.
About Canopy
At Canopy, we partner with the world’s largest brands and innovators to protect the world’s forests, species, and climate. We’re a not-for-profit that makes the impossible happen — building market solutions to keep Ancient and Endangered Forests standing and scale Next Gen alternatives that change supply chains forever.
Why Join Canopy
This is a rare moment to join a movement on the rise. With a transformational foundation in place and a clear path toward long-term sustainability, the Hummingbird Pollinator will help shape the next era of Canopy’s philanthropic growth.
You’ll join a globally distributed team of innovators and advocates, united by the belief that bold collaboration can protect the planet’s most vital forests — and transform industries along the way.
About You
You are agile, curious, and creative. You see patterns others miss, forge connections that spark growth, and thrive in dynamic environments. You’re both strategic and relational, bringing energy, empathy, and excellence to every interaction.
You bring:
- 10+ years of experience in fundraising, major gifts, or institutional philanthropy, including leadership experience.
- A record of securing transformative gifts and managing complex donor portfolios.
- Experience leading and mentoring collaborative, high-performing teams.
- Strategic thinking paired with operational excellence.
- Creativity, curiosity, and a “Yes AND…” mindset.
- Excellent communication and relationship skills that inspire confidence.
- Resilience, adaptability, and humour.
- Passion for environmental impact, conservation, or systems change.
The client requests no contact from agencies or media sales.
Cancer Information & Support Advisor
Full time (34.5 hours)
3 x Fixed Term Contract for 18 months
1 x Permanent
Location – Home Based
Salary Range - £29,000-£32,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
It’s an exciting time to join us as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
About the role
In this rewarding role right at the heart of our Macmillan Support line, you will work in a busy and varied environment, while providing emotional support and key information to people living with cancer and their loved ones at a time of great need.
Due to the nature of some of the calls and webchats, the role can be challenging at times, so resilience is key. However, it’s extremely fulfilling, to be able to support people who are going through such difficult times.
You will work towards performance goals to help us reach everyone who needs our support while ensuring the level of support we provide is of the highest quality.
Shift patterns
Our Support Line is available 365 days a year, including bank holidays from 8am to 8pm and is key to our strategic objective of reaching everyone whilst focusing on those who need the most support.
To cover our service and opening hours you will be required to work a shift pattern including evening and week shift on a 3 week rotation. Please review attachment/main Macmillan advert for a sample rota of what you will be expected to work.
Mid-week days off and the shorter day each week may differ from this sample rota, but will be consistent across your rota. Within the shift times is a 1-hour unpaid lunch break.
Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
This role requires a quiet and private space to work where calls cannot be overheard, and a stable home broadband connection with a minimum of 50 Mbps download and 10 Mbps upload speed. Higher speeds may be necessary depending on system access and telephony requirements.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of working in a contact centre environment is essential
- Experienced in dealing with multiple customer queries and remaining calm under pressure.
- Experience of speaking confidently to customers via multiple channels; phone, webchat and email.
- Experience of using a Customer Relationship Management system to record accurately the organisation’s interactions with customers.
- High levels of resilience and experience of dealing with emotional or impactful content.
- Experience of working towards goals/KPIs (for example call performance such as average handling times and wrap times).
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Friday 7th November at 23:59pm
First stage assessment dates: Assessments will take place between Monday 17th - Friday 21st November.
(the first stage will consist of a fictitious role play telephone call and written response task to a person affected by cancer which will be an opportunity to demonstrate your customer service and support skills)
Formal interview dates: Interviews taking place between Monday 1st - Tuesday 9th December.
Training dates
The first 4 weeks in the role will be dedicated to essential induction training with a provisional start date of Monday 19th January 2026.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acqusition team (contact details on main Macmillan advert) for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Role: Communications Officer
Reporting to: Communications Advisor: Brand and Content
Term: 2 year fixed term contract, renewable
For non-UK candidates: Please note that you would be hired via Deel either as a contractor or as an employee with local national benefits.
Salary: £35,534
Location: Candidates must be based within the GMT to EAT time zone range (UK to East Africa).
Closing date: 9am (UK time) on Monday 24th November.
Interviews: First-stage interviews will take place on 28 November and 1 December, and will include a short task. Candidates successful at this stage will be invited to attend a second-stage interview at a mutually convenient time shortly thereafter.
The opportunity
We are looking for a Communications Officer to play a key supporting role in the smooth running of our day-to-day communications - from managing the social calendar, compiling email updates, to updating website content. You’ll help our small team to continuously improve the quality and consistency of our communications outputs for United for Global Mental Health and its partners.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 8,000 individuals and organisations across 170 countries.
About you
Our ideal candidate is a dependable communicator who enjoys the day-to-day delivery of communications - planning and scheduling content, creating and posting on social media, drafting newsletters, updating the website, and producing simple graphics and videos. They are organised, detail-oriented, and help keep our communications running smoothly. They will also understand how to communicate across different geographies and audiences, and bring some familiarity with the UN system, as well as experience working in INGO or global health advocacy contexts.
The role
Key components of the role include:
- Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva, Adobe Creative Suite and AgoraPulse for this.
- Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
- Website development - develop, maintain and update content for the UnitedGMH website - including uploading content and editing pages.
- Social media channel and community management - lead on day-to-day management and posting on UnitedGMH social media channels, including X, LinkedIn and Pinterest. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid).
- Brand guardian: Be a steward of the UnitedGMH brand, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
- Monitoring, evaluation, and reporting - create regular analytic reports for social, website and email channels.
- Editorial planning and communications calendar management - lead on the maintenance of the organisation’s communications calendar, ensuring content across channels is planned-in-advance of key advocacy moments.
- Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
- Ad-hoc support for the Global Mental Health Action Network - you’ll also provide a supporting function as needed for the GMHAN team, including tasks related to website and social management, plus others where needed.
Requirements
- Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
- An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
- Strong research and proofreading skills, adapted to key audiences
- Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
- Highly organised individual with experience of team administration support
- An understanding of using digital project management tools e.g. Trello
- An interest in mental health, advocacy and international development
- Strong relationship management skills
- Willingness to travel at least twice per annum and more if required
Desirable
- Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
- Demonstrable experience in working with journalists
- A communications-related qualification or vocational experience
- Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
How can I apply?
To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.
This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.
Please submit the following:
- A short CV (maximum three pages) outlining relevant professional and policy experience.
- A covering statement (maximum 1 page) explaining your suitability for the role and motivation for applying.
The British Society of Paediatric Dentistry (BSPD) is the national society dedicated to improving the oral health of children from birth to 16.
The client requests no contact from agencies or media sales.
Head of Developing Philanthropy
We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.
This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.
Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.
You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.
You will:
- Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
- Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
- Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
- Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
- Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
- Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.
About You
You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.
You will have:
- Strategic leadership skills, with experience managing and mentoring teams.
- Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
- Experience developing and delivering inclusive, outcome-focused events and programmes.
- Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
- Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.
Desirable:
- Experience coordinating networks of funders or organisations.
- Understanding of the funding landscape within the environment or NGO sectors.
- Experience in fundraising and/or managing online resources or websites.
Benefits Include:
- 25 days annual leave plus bank holidays (pro rata)
- 7% employer pension contribution
- Flexible working options
- Learning and development opportunities
- Equipment and office allowance
About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Policy and Public Affairs Officer will be a member of the External Affairs Team. This role is designed to support the development and implementation BABCP’s influencing plan with a view to raising the profile and influence of BABCP amongst policy stakeholders and decision-makers to create positive change in policy.
Key Duties/Responsibilities:
As a member of the staff team:
- To work collaboratively with other members of the staff team to deliver our External Communications, as relevant
- To contribute towards delivering our organisation strategy
- To contribute towards the values of the Association
- Promoting equity, equality, diversity and inclusion in every aspect of Member Engagement.
As the Policy and Public Affairs Officer:
- Keep up-to-date with current trends and activities by monitoring parliamentary and local government activity relevant to BABCP in England, Northern Ireland, Scotland, Wales and the Republic of Ireland; notifying and briefing colleagues of relevant political developments and opportunities to influence
- Support reactive policy work such as drafting consultation responses, parliamentary debate briefings and summaries, and letters to policy makers; working with the Senior Clinical Advisor and the Head of External Affairs.
- Liaise with the member engagement manager and the membership team on policy work ensuring member feedback is embedded into policy work.
- Support the delivery of parliamentary events to publicise BABCP’s work including identifying and engaging key stakeholders, managing attendance, preparing and distributing event information, and post-event follow-up.
- Support the Head of External Affairs and the Senior Clinical Advisor in the implementation of a public affairs influencing plan.
- Raise awareness and the profile of BABCP by identifying, and developing relationships with key stakeholders.
- Deputise for the Head of External Affairs if required, representing BABCP at external meetings.
Person Specification:
- Proven experience in public affairs and policy, preferably within the healthcare, public, or membership sectors.
- Experience of liaising with a range of stakeholders and implementing stakeholder mapping.
- High level of ICT literacy (Word, Excel, PowerPoint and document management systems).
- Strong understanding of UK and/or Irish health policy and parliamentary and legislative processes.
- Excellent communication skills, and an ability to handle complex situations with tact and diplomacy.
- Outstanding spoken and written communication skills, including the ability to translate complex information into simple accessible briefings at pace.
- Effective relationship builder with excellent interpersonal and stakeholder engagement skills.
- Able to work effectively in fast-paced environments, and prioritising workload.
- Understanding the importance of equity, diversity and inclusion in the context of mental health inequalities.
Please submit your CV and a cover letter no more than 2 sides by the closing date of 12th November 2025, interviews are to be held on 27th November 2025.
Due to the high volume of applications, it may not always be possible to contact unsuccessful candidates. If you have any queries regarding your application, please contact us.
We are an equal opportunities employer and welcome applicants from all communities.
The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
-
Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
-
Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
-
Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
-
Serve as designated Safeguarding Lead
Recruitment & Onboarding
-
Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
-
Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
-
Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
-
Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
-
Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
-
Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
-
Lead initiatives that promote employee wellbeing, engagement, and retention.
-
Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
-
Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
-
Manage HR systems (BrightHR), employee records and documentation.
-
Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
-
Manage Associate (external consultant) contracts.
People Strategy & Culture
-
Develop and deliver a people and culture strategy aligned with our mission and values.
-
Embed our organisational values across people processes and internal communications.
-
Lead workforce planning to ensure we are structured for sustainable growth.
-
Develop and implement internal communications that strengthen alignment and team cohesion.
-
Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
-
Provide line management to relevant team members, supporting their growth and wellbeing, as required
-
Work closely with the SLT to provide HR insight and strategic advice.
Other
-
Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
-
3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
-
Demonstrated experience managing sensitive employee relations issues.
-
Strong working knowledge of UK employment law, HR policy development, and HR best practice.
-
Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
-
CIPD qualification (Level 5 or above), or equivalent experience.
-
Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
-
Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
-
Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
-
Ability to create positive onboarding experience
Performance & Development
-
Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
-
Ability in supporting and equipping managers in their line management responsibilities
-
Experience identifying learning and development opportunities that align with organisational and individual growth needs.
-
Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
-
Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
-
Experience designing and managing employee feedback mechanisms and using results to initiate change
-
Knowledge of workplace mental health practices.
People Systems & Processes
-
Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
-
Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
-
Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
-
Ability to embed organisational values into internal communications, processes, and leadership behaviours.
-
Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
-
Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
-
Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
-
Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
-
Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
-
Demonstrated ability to provide strategic HR insight and advice
-
Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
-
Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
-
Excellent organisational, planning, and prioritisation skills.
-
Proactive, solutions-focused, and adaptable to change.
-
High level of integrity, discretion and commitment to confidentiality.
-
Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
-
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
-
This role is fully remote, with flexible working arrangements.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
Supporting Your Application
-
We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
-
If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
-
We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
-
To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
-
For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
Salary: £25,593.44 per annum (inclusive of shift allowance) + excellent benefits
Remote Birmingham (remote with some hybrid working)
Contract: Permanent, Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.
About the Role
As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.
This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.
This role is an excellent way to begin your career at the Money Advice Trust in debt advice and financial support. With comprehensive training and hands-on experience, you’ll gain valuable skills that can lead to progression into a Money Adviser role and beyond. Whether you're just starting out or looking to build a meaningful career helping others, this is a fantastic opportunity to grow and make a lasting impact.
Your key responsibilities will include:
· Support clients in creating budgets and gathering financial information
· Maintain accurate records and appointment systems
· Communicate empathetically and clearly with clients and colleagues
· Ensure compliance with GDPR and internal quality standards
About You
Our ideal candidate will bring:
· Strong verbal and written communication skills
· Empathy and understanding of client needs
· Proficiency in Microsoft Office and remote working tools
· Attention to detail and good numerical skills
· Experience in a customer service role
Don’t worry if you don’t meet every requirement — if you’re excited about the role, we’d still love to hear from you. You may be the right person for this job, or for another opportunity with us.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. The majority of our three-week training programme will be conducted at our offices in Birmingham (Five Ways) along with some remote training too.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym
· Enhanced maternity pay
· A birthday voucher to celebrate your special day
How to Apply
We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer.
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.
You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.
What you’ll do:
-
Provide in depth, person centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy.
-
Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice.
-
Make best use of time in providing an effective client service
-
Recognise and respond to potential safeguarding situations using established procedures
-
Provide information on a variety of health and social care issues, including appropriate emotional support, employment support, employment and welfare benefits guidance and advocating with and on behalf of clients
-
Answer client enquiries professionally using a jargon-free approach and within established timescales.
-
Maintain relationships and partnerships within internal and external teams and in a range of settings and ways to achieve the best outcomes of clients
-
Keep up to date with organisational and professional development relevant to your role
What you’ll bring:
-
Experience of providing health and social care information through a range of channels
-
Well-developed telephone skills including active listening and questioning
-
Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care
-
Experience managing a complex caseload effectively and efficiently
-
Ability to be calm and deal effectively with challenging or emotional situations and/or people
-
Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar
-
Ability to work collaboratively
-
In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits
-
Commitment to working within the principles of equal opportunities
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 3rd December 2025.
The successful candidate will be required to
-
live in the area specified of Cornwall (ideally the mid and West area of Cornwall) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
-
provide their own broadband service with a minimum download speed of 2Mb
-
have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Money Adviser – National Debtline
Salary: £36,069 per annum (inclusive of shift allowance) + excellent benefits
Birmingham (remote with some hybrid working)
Contract: Permanent
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 16th November 2025
About the Role
Our client are passionate about making a positive difference. They’re now looking for Money Advisers to join our National Debtline team and help them support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador in all client and stakeholder engagement.
About You
Their ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What they offer
They provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The majority of their 10-week training programme will be conducted at their offices in Birmingham (Five Ways) along with some remote training too. You must be able to commit to training on a full-time basis.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
· A birthday voucher to celebrate your special day
How to Apply
We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Money Adviser.
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
Relief International (RI) is a global humanitarian and development organisation working in over 14 countries across Africa, Asia, and the Middle East. We partner with communities affected by conflict, climate change, and natural disasters to save lives, strengthen resilience, and promote long-term health and well-being. Our integrated programmes span health and nutrition, WASH (water, sanitation and hygiene), education, and livelihoods, with protection embedded as a core principle across all areas of our work.
This is a crucial time to join Relief International as we continue to invest in our HR function which is an integral part of delivering our global mission. You will play a pivotal role in shaping the future of our people function and ensuring we can attract, support, and retain the talent needed to deliver our humanitarian and development programmes worldwide.
Global Human Resources Director
Relief International
Salary: Circa £80,000 plus benefits
Location: Remote
The role
Relief International is looking for an operational Global Human Resources Director to lead our global HR function. This is a unique opportunity for a senior HR professional to drive real, lasting impact across our international operations by strengthening the foundations of HR practice, enhancing team capability, and embedding consistency and compliance across global offices.
Reporting directly to the Chief Operations Officer, the Global HR Director will act as a trusted advisor to the COO and wider Senior Leadership Team (SLT) on all people and organisational matters.
This is a transformative role for a leader who combines vision with pragmatism, and who thrives on translating challenges into meaningful change. The successful candidate will:
- Modernise and harmonise HR policies and processes across country programmes and global support offices.
- Review and update staff handbooks and HR procedures to ensure relevance, clarity, and compliance.
- Restructure and lead an international HR team, clarifying roles and fostering a positive, collaborative culture.
- Ensure compliance with labour laws and international standards, mitigating HR-related operational and financial risks.
- Oversee the full employee lifecycle, including recruitment, onboarding, performance, development, mobility, and well-being.
- Support organisational change, guiding managers and teams through transitions with empathy and structure.
- Champion a culture of inclusion, respect, and accountability in line with RI’s values.
- Advise senior leadership on strategic HR matters, contributing to the overall success of the organisation.
About you
We are seeking a confident and values-driven leader with the following:
- Significant experience as an HR Director or senior HR Manager, ideally within an international NGO context.
- Background working in complex, multi-country organisations—including fragile or conflict-affected contexts.
- Deep expertise in HR policy design, implementation, and compliance.
- Proven ability to lead and restructure remote, international teams.
- Skilled in change management and supporting organisations through transitions.
- Strong knowledge of HR systems (e.g. BambooHR), staff handbooks, and performance tools.
- Strong communicator, capable of building relationships across cultures and levels.
- Fluency in English, French language skills are desirable but not essential.
- Current right to work in the UK.
How to Apply
Further information, please review the Appointment Brief below.
To arrange a discussion about the opportunity, please contact our retained advisors at Prospectus, Harjit Bola or Erica Ritchie.
Closing date:Sunday 16th November
Interviews with Prospectus: w/c 17th November
First stage panel interview with Relief International: w/c 1st December
Final stage panel interview with Relief International: w/c 8th December