Interviews: 17th and 18th March 2021

The Supporter Care Advisor helps those with sight loss to live the life they choose by providing a first-class customer service to current and future potential supporters with the aim to maximise retention of existing supporters and grow a long-term supporter base. This role is responsible for answering supporter queries and concerns by phone, email or postal correspondence.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

The successful candidate will be required to work in the Reading office, including during lockdowns.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Proven experience in administration within a Customer Service environment.
• Demonstrable experience of using a Customer Relation Management (CRM) system to record customer activity.
• Proven understanding of Gift Aid and data protection regulations.
• Good Microsoft Word, Outlook and Excel skills.
• Demonstrable evidence of willingness and ability to deliver the highest standards of customer care.
• Confident telephone manner showing patience, empathy and listening skills.

Desirable
• Previous exposure to working in the charity sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

The opportunity

Are you an experienced health and safety practitioner looking to put their mark on the work of one of the UK's largest charities?

About the role

The British Heart Foundation’s (BHF) organisational strategy theme of ‘Striving for Excellence’ combined with our People Experience aim of ‘Let’s make a safe, healthy and inclusive workplace’ underpins the aims and objectives of the Wellbeing, Safety and Resilience (WSR) team. 

As our Senior Health and Safety Advisor you’ll play a vital part in embedding our cultural change programme by developing and monitoring systems and processes which underpin the BHF’s safety management arrangements. You’ll provide support to all Directorates in the successful implementation of our safety management systems across the BHF. 

Our aim is to make sure work activities and environments are safe, promoting individual wellbeing so that our people feel safe included and enabled to support the fight against cardiovascular disease.

You’ll work closely with our Resilience, Facilities, Projects, Procurement and Operational delivery teams, playing a key role to ensure contractors and suppliers appointed by the BHF are competent and compliant with Health &Safety (H&S) legislation.

Please note this position will cover the South region & could be based in one of our offices or from home. However regular travel will be required in this role, including to our London office as well as overnight stays across the South.

About you

With detailed knowledge of current health and safety legislation in relation to premises and contractor management you’ll have a qualification in general H&S law and practice to at least NEBOSH Diploma or equivalent.

You’ll be a CMIOSH or a Graduate Member of IOSH and actively working towards Chartered Member Status. You'll also have relevant experience and training in relation to Asbestos Legislation and Management of Asbestos in premises.

With excellent knowledge of Facilities Management and legal requirements relating to premises management you’ll hold a Construction Certificate or Fire Safety and Risk Management Certificate.

You’ll have experience within the Retail and/or Charity Sector and will have knowledge and a successful track record of delivery of health and safety management systems within a large organisation.

With previous experience in the management of Fire Risk Assessment programmes you'll have experience developing systems or work involving due diligence evaluation of contractor supplier H&S documentation and approved supplier lists. You will also have previous experience supporting or advising on construction project management prior to or during the construction phase.

 

About us

When people affected by heart and circulatory diseases are in need, they turn to us. With our research we give people hope. With our expert advice and training, we give people knowledge and support. And with our campaigning we help build a healthier world for everyone.

Interview process 

The interview process will be held over MS Teams. 

Dementia Adviser

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Dementia Adviser Responsibilities:

We are looking for an exceptional individual to join our Richmond team.

The Dementia Adviser service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. The Dementia Adviser liaises with doctors and nurses at a memory clinic in the London Borough of Richmond upon Thames. As a Dementia Adviser you will assist carers and people with dementia in identifying their needs after a dementia diagnosis. This might include providing information and guidance to help maintain their independence, improving their sense of well-being, telling them about local activities and putting them in more control of their lives. You will be part of a highly motivated and supportive team.

Please note that due to current restrictions in relation to Covid-19 pandemic our dementia advisers are working from home and the support service is restricted to telephone and online work. The post will become community based as restrictions are lifted.

Dementia Adviser Requirements:

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

It is essential you have good verbal and written communication skills to meet the diverse needs of our community. Your communication skills will also need to include efficient use of IT systems to record data and communicate by email and deliver virtual meetings. You will have an understanding of client confidentiality.

You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgmental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.

If this sounds like you and you wish to apply, we look forward to receiving your application.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Position: Dementia Adviser
Location: Richmond and Kingston
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing Date: 11 March 2021
Interview Date: TBC

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 97366

Greensleeves Care are now recruiting for a Learning and Development Adviser (Health and Social Care Trainer) to deliver mandatory training to staff in our South and West division. 

ABOUT THE ROLE
As our Learning and Development Adviser, you will be responsible for delivering mandatory, compliance and required training to the homes in our South and West division. This will include Health and Safety, SOVA, COSHH, Infection Control, Eden Awareness and Associate Training. Producing and contributing to divisional reports, you will maintain the Trust’s training KPI’s, liaising with Home Managers as your key stakeholders to achieve these. 

This role is field-based and requires frequent travel and the ability to allow for overnight stays specifically within your designated division. The locations within this division include: Alton, Wokingham, Hastings, Calne, Winchester and the Isle of Wight.

ABOUT YOU

With substantial experience of working as a Trainer in social care or equivalent, you will hold both PTTLS Level 3 (and equivalent training qualification) and an NVQ/QCF Level 3 in Health and Social Care. You will have a proven track record in facilitating and delivering high quality training and will be committed to the values of training and CPD. 

We’re seeking a confident, advanced communicator with strong organisational and interpersonal skills, and the ability to motivate others. Friendly and charismatic, you will have excellent presentation skills, allowing you to engage with staff at all levels.  

ABOUT US

Greensleeves Care provide exceptional 24-hour nursing, dementia residential care and support to older people across England. With 25 care homes and growing, we have more than 20 years’ experience of delivering exceptional care and we are really excited about the next 20 years. Our benefits include 33 days annual leave (inclusive of public holidays and grace days), competitive salary, pension scheme, employee assistance programme, and many more.  

The successful applicant will be appointed subject to ISA first and enhanced DBS disclosure. The post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community. 

We are seeking a Training and Behaviour Advisor (TBA) to take responsibility for assessing and then designing and implementing behavioral rehabilitation of dogs in our rehoming centre.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.

In this role you will take responsibility for assessing pre-intake and newly arrived dogs and designing and implementing dog training and behaviour modification programs for these and other dogs in our care. You'll also be responsible for training Canine Carers to implement behavioural training programs and for advising members of the public in the handling and training of dogs adopted from Dogs Trust. The successful individual should have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all you'll be passionate and committed to the work of Dogs Trust.

A full, clean, manual driving licence is essential.

To apply for this position, please send your CV and cover letter explaining your interest in and suitability for the role by clicking the APPLY NOW button.

At Dogs Trust we value diversity and we're committed to creating an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.

Hearing Dogs for Deaf People are looking for a full time Dog Healthcare Advisor on a permanent contract to work in our Dog Welfare team at The Grange, Saunderton.

Working as a Dog Healthcare Advisor you will be fully responsible for overseeing the health and welfare of your own quota of dogs, directly supporting volunteers virtually or face to face with the healthcare needs of the dog in their care.

The successful applicant will need to show practical and theoretical experience, gained either through previous employment or regular and extensive work experience in a veterinary surgery or relevant animal care environment.

Vet nurse training is desirable or a diploma or BTEC in small animal care or another recognised animal course at an equivalent level will be considered.

In addition, Dog Healthcare Advisors will need to have a full driving licence and be prepared to work weekends and some bank holidays.

Closing date for applications: 19th March 2021.

Interviews will be held w/c 22nd March 2021.

Registered charity in England and Wales (293358) and in Scotland (SC040486)

Southall Black Sisters (SBS) an advice, advocacy and campaigning centre for black and minority women (BME), currently has a vacancy for: 

FULL TIME HELPLINE ADVISER 

Salary range £19,634 to £25,292 (incl. OLW) per annum depending on experience 

This front-line post is normally based at our centre in Southall. However, due to the Covid-19 pandemic, we have allowed some flexibility and remote working, but this is a temporary measure only and is constantly under review to take account of the needs of our users and guidance on health and safety matters.

Ability to speak Punjabi or Hindi or Urdu fluently essential 

• To provide high quality telephone advice in relation to violence against BME women and children 

• To be able to manage a high volume of calls and undertake urgent tasks in a demanding environment 

• To maintain accurate data entries and statistics

This role requires a confident, organised and enthusiastic person, who will have an exceptional telephone manner and be responsible for identifying resolutions for victims of domestic violence or gender-based violence which will include an assessment of risk. Full training will be given. 

In light of the nature and context of the work of SBS, the organisation considers that the candidate’s race and gender (BME) to be an occupational requirement in accordance with Para 1, Schedule 9, of the Equality Act 2010 

Deadline for applications Friday 12th March 2021 by 5pm 

To apply, download an Application Pack 

Get Berkshire Active works with organisations across Berkshire to increase participation in sport and physical activity. Our overriding aim is to use physical activity to contribute to social, economic, health and community agendas across Berkshire, through the personal development of individuals. We provide our partners with support to achieve these shared aims alongside the delivery of a number of projects to encourage people to be active.

We are seeking an individual with a passion for making a difference to play an integral role in the coordination and delivery of our Employability and Crime Prevention programmes. There is a focus on young people but our programmes also support adults of all ages. The post holder will be required to organise, coordinate and (on some occasions) deliver appropriate interventions, in consultation with partners and participants. We use activities and sport to help develop soft skills in those who are unemployed and self control, empathy and positivity in those at risk of offending. The objective is to encourage participants to become confident and motivated to undertake further training / education or to find employment and therefore reduce their likelihood of becoming involved in crime.

We understand that this is a very unique post, combining elements of physical activity knowledge with employment and crime prevention experience. Therefore we are looking for individuals with experience in one of these areas, but who have the capability, interest and drive to challenge themselves to develop the skills and knowledge in the other areas. If you have transferable skills and are a fast learner we will support you to grow and develop in the role with a wide range of CPD and personal development opportunities. This role may be appropriate for someone with:

• Recruitment / Work Coaching Experience (with an interest in sport / physical activity)
• Youth / Offender Mentoring (with an interest in sport / physical activity)
• Sports Coach / Physical Training Instructor (with knowledge / interest in employment / crime prevention)
• Health / Social Care / Housing Support Advisors
• Personal Development Coaches

Programmes delivered by GBA involve significant numbers of partners working together and the post-holder will be required to manage delivery partnerships between referral agencies and specialist coaches to achieve results.  The post-holder will also need to be comfortable promoting the programme and engaging with participants to take part in the course. 

The post-holder will also support other projects or areas of work focused on using physical activity as a vehicle to improve physical, mental and social health. Ideally candidates will have experience in a coaching, mentoring or employability training role.

*The role will require travel around the county to deliver courses. The role is based at Bisham Abbey however we support working from home where appropriate.

Note: applicants will need to complete an Equal Opportunities and Criminal Record declaration form upon application.  Both are available via the below link.

See full vacancy and application details on our website

Citizens Advice Waverley is a local independent charity providing free, impartial confidential advice to people across the borough of Waverley. It runs advice offices in Cranleigh, Farnham, Godalming and Haslemere.

We are looking for people interested in working as Advice Session Supervisors to provide cover as required across our four offices. This role includes:

– running the daily advice session, including managing the schedule of client appointments

– supervising the work of a team of volunteer advisers, including providing the support for to new volunteers and

– in conjunction with the Advice Services Manager, ensuring the high quality service delivery and advice standards are maintained, including through checking and providing feedback on written records or advice provided by volunteers.

We are ideally looking for people with recent generalist advice experience in a Citizens Advice setting, or an equivalent advice service, with excellent communications skills and a commitment to delivering high quality advice service. But we will also happily consider suitable candidates without this experience who are willing to learn on the job.

These appointments will be permanent, subject to the continued availability of funding.

Team Leader Debt Advice

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity and help change lives? If so, we would love to talk to you!

The charity work to alleviate poverty caused by problem debt and lack of financial capability. If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!

Position: Team Leader - Ealing

Location: Ealing and home-working

Hours: 3-5 days a week (flexible working options available)

     Salary: £24-30,000 p.a. (FTE) depending on experience

Benefits: 33 days holiday (inclusive of bank holidays), 3-6% pension contribution depending on service

Contract type: Permanent

About the Role

Do you want to work for a small charity that has big plans? A new branch is opening in Ealing in partnership with Ealing Foodbank and we are looking for someone to lead and develop the new team.

The primary purpose of this role is to act as a lead adviser providing debt advice and money education to those in need, as well as managing the day-to-day running of the Ealing Branch, in partnership with Ealing Foodbank. In time, the Team Leader will be expected to manage their own cases and lead appointment sessions.

The charity’s inspired mission is to ‘Restore Dignity and Renew Hope’ to those in communities brought down by poverty and debt. The Team Leader will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.

About You

Ideally you will have prior debt advice experience and experience of leading and supervising a team. However, the organisation will also consider employing someone without direct debt advice experience as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.

We are looking for someone who is a genuine self-starter. You don’t have to be the finished article or have years of in-depth experience (although that would be nice!), but you do have to be willing to take the initiative, search-out information and skills that you may not yet possess, and lead by example.

If you are willing to embrace a new challenge, throw yourself in to learning and have the ability to do the role, then we would love to hear from you!

Previous experience of debt advice, including as a volunteer, would be advantageous.

Above all else the charity is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. As a faith based charity, being a practicing Christian is not an occupational requirement, however, you will have to be comfortable working within an organisation with a Christian ethos and champion its core values.

Other roles you may have experience of could include: Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Community Coordinator, Community Action Worker, Telephone Advisor, Operations Executive, Helpline Officer, Helpline Support, Team Leader, Supervisor.

As part of your application you will be asked to provide an up to date CV as well as a cover letter that address the following points:

• Your motivation for applying for the role

• Why you believe you have the necessary skills

• How you would feel working for a faith based organisation

With the planned retirement of the current CEO Citizens Advice in May 2021, Citizens Advice Waverley (CAW) is seeking an interim CEO to lead on a number of key strategic initiatives currently underway, together with senior management and Trustees. The successful applicant will work alongside the current CEO to manage a smooth transfer of responsibilities and on the departure of the CEO, assume executive leadership of the organisation until such time as a permanent CEO is appointed. The appointment is for a period of 12 months, with the potential to extend for a further 6 months.

Accountabilities:

This interim role will ensure there is effective ongoing executive management of Citizens Advice services, Citizens Advice Waverley

The following key strategic initiatives are currently being established and a primary responsibility of the post-holder will be to ensure their successful delivery:

• Strategic priorities as defined in the 3 year strategic business plan including development of digital services and building referral pathways and relationships with partners including health, local authority and other charities
• Collaboration with Citizens Advice Guildford and Citizens Advice Ash on several priorities. This will involve working in collaboration with the current CEOs of Citizens Advice Guildford and Citizens Advice Ash and their board of trustees initially on areas of common purpose. The post-holder will also form part of a working group to assess opportunities for further development of the collaboration.  

Additionally, you will be expected to work alongside the CEO South West Surrey Domestic Abuse Outreach Service (SWSDAOS). These services were formally merged into CAW and we continue to embed the synergies.

Citizens Advice Waverley provides free, independent, confidential and impartial advice on social welfare (debt, benefits, housing, employment and family issues) that will help people get their lives back on track, as well as using on-the-ground knowledge to improve local and national social policy.

South West Surrey Domestic Abuse Outreach Service (SWSDAOS) provides free, confidential, independent and impartial advice to anyone aged 16 or above affected by domestic abuse living in the boroughs of Waverley and Guildford.  The service provides ongoing emotional support, and advice on issues such as safety planning, housing rights, relationships and separation, civil and criminal court proceedings, and the needs of children affected by domestic abuse.

The successful candidate must be able to demonstrate:

• experience of providing inspirational leadership to an organisation going through extensive change, ideally gained at an organisation of comparable scale and complexity (c.20 staff &140 volunteers and a turnover of over £0.4m).
• experience of leading and managing staff in the voluntary sector, motivating teams at all levels, building working relationships with colleagues, demonstrating personal commitment to organisational and staff development.
• experience of building and maintaining partnerships within and across organisations and sectors.

• a track record of financial management and budgetary control, and ability to manage a budget under the guidance of the treasurer.
• and ideally have experience of successful income generation and business development, through fundraising, commissioning and marketing activities.

We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.

Every local Citizens Advice is a registered charity.

All local Citizens Advice produce their own annual reports, and you can find out more about the Citizens Advice network from the website.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

We are looking for a recovery worker to join our team in Hounslow. As the successful candidate you will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. 

The Hounslow LIFE service is a large multi-site service that currently has a staff team of 34 supporting 96 clients; covering specialism's such as Homelessness, Substance Use and Mental Health.

In the role of Recovery Worker, you will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation.  You will also work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community.  The role is focussed on supporting residents around their strengths and aspiration's for the future.

Please note, due to the needs of our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

Who we’re looking for

To succeed in this highly rewarding role you would benefit if you:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

  Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change

• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues

• Be committed to our Recovery Ethos

• However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

  If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

  What we offer

• Excellent Development and Growth Opportunities

  St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

  As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  A Diverse and Inclusive Work Place

• At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

  Pay and Other Benefits

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

  St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

  For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

  What we do

  At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

  How to apply

  To find out more and apply please go to the St Mungo’s careers page on our website. 

  To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

  Closing date: 10am on Wednesday 17 March 2021

  Interview and assessments on: 31 March and 1 April 2021

  It is a requirement for this post that an enhanced/standard DBS disclosure check will be undertaken for the successful candidate.

  Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

This is a fantastic opportunity to join this charity as their Legacy Case Manager within their Fundraising team. You will ensure the effective management of the Legacy Case team and process legacies efficiently and in line with policy and best practice.

The Company Much loved national disability charity

The Role
Offer expertise at a senior level of Legacy Case Administration
Manage the Legacy Case team to process all Legacies
Review and manage all request for authorisation/senior sign off on cases where we are administrator.
Work closely with Finance to understand and support the SORP requirements
Be accountable for the Legacy Case expenditure budget

The Candidate
Substantial experience in Charity Legacy Administration or Estate Administration within private practice
Proven Line Management experience
Ability to scrutinise Estate Accounts
Ideally relevant legacy/probate law qualification, including a Certificate in Charity Legacy Administration (CiCLA) and/or STEP.
Demonstrable strong knowledge of Probate, Charity, UK Tax Law.
Demonstrable strong knowledge of Charity Legacy Administration and Fundraising Codes linked to Legacy Giving and Next of Kin communication

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Love training others in the use of technology?  Are you knowledgeable about a range of smart and assistive technology products and apps? Do you always have an eye on the horizon, spotting new products and apps that could make life easier?  We are looking for a bright and passionate Digital Inclusion technology trainer to join our innovative team!  This post is part time, we can be flexible about hours for the right candidate and there may be opportunities to increase hours on an ad-hoc basis.     

About the role 

Digital exclusion is recognised as a health inequality in its own right, and disabled people are disproportionately affected by it.  This funding has been awarded to by the Community Foundation for Surrey Coronavirus Response Fund to support disabled adults with digital inclusion during the pandemic and into the recovery period. 

Purpose of the role

The over-arching purpose of the role is to enable more disabled people to use a range of digital solutions in their daily lives to aid wellbeing and independence. 

The role is made up of 3 parts: the delivery of one to one and group training for disabled people, the production of training resources including webinars and the delivery of monthly training sessions with our staff and team of volunteer Tech Angels.  Additional opportunities to increase the hours include work on supporting our members to test and develop new and innovative apps as part of national projects working to improve independence and freedom for disabled people.