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The Tenovus Macmillan Welfare Benefits First Contact Advisor Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.
You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details
This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.
Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.
Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.
Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit
We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills
We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Job Title: Heritage Advisor, Nature in Sacred Places (NiSP)
Duration: Fixed Term, 15 months (development phase)
Hours: 36 hours per week
Salary: £33,300 per annum, plus pension and benefits
Location: Homebased within England
The Churches Conservation Trust is a partner in the Nature in Sacred Places (NISP) National Lottery Heritage Fund project. This is a £5.2m project with an 18-month development phase followed by a four-year delivery phase (subject to securing further funding), in partnership with Natural England, the Church of England, Churches Conservation Trust and Caring for God’s Acre. NISP will build on principles established by the Bats in Churches Project, a previous project supported by the Heritage Fund which worked with faith groups, community volunteers, young people and professionals across three main strands, Broadening engagement, Supporting practical action and Building professional capacity.
Overall job purpose
As a member of the Nature in Sacred Places project team, the post-holder will be responsible for:
Working with other project partners the post holder will develop a template for Conservation Management Plan of both historic and natural environments that is proportionate and appropriate for volunteers to adopt and deliver.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 20th April 2026.
The interviews will take place in Birmingham on Thursday 30th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Self-Employed Chartered Surveyors Sought
Based in the Midlands and North of England
Flexible, Project-Based Consultancy Making a Difference
Are you an experienced Chartered Surveyor, seeking meaningful work on a flexible basis? Do you want to use your skills to help amazing organisations doing good in the world?
The Ethical Property Foundation is the UK’s only dedicated property advice charity serving the voluntary sector. (Registered Charity Number 1101812) Each year, we provide over 900 organisations with expert, independent property advice and education. We are now looking for one or more self-employed Chartered Surveyors - general practice surveyors and building surveyors to join our team and help deliver affordable consultancy services to the voluntary sector.
About the Role
This is a self-employed, project-based opportunity. Assignments typically require 4-5 days of work (not full-time) and include:
· Lease renewals and rent review advice
· Development of client property strategies
· Options appraisals
· Property acquisition advice
· Property disposal advice
You may also have opportunities to design and deliver property-related webinar training.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland.
What we’re looking for
We’re seeking Chartered Surveyors (or equivalent) with:
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Why join us?
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Key details
Start date
By mutual agreement.
Interested in using your property expertise to make a difference?
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
We are seeking to appoint 2 x Generalist Advisers to join our team and provide high quality generalist advice in community settings, supporting clients with practical, one-off advice, assisted information and signposting. The post combines flexibility with frontline impact, including outreach.
You’ll have strong experience delivering generalist advice across multiple areas and managing a varied caseload. You’re confident providing holistic advice on welfare benefits, debt, housing, employment issues, and relationship breakdowns. You’ll be able to demonstrate excellent client‑facing skills, using sensitive listening and structured questioning to conduct effective interviews.
You’ll have strong written and verbal communication skills enabling you to explain complex information clearly and negotiate effectively. You’ll be capable of researching, analysing and interpreting detailed information, and presenting it in an accessible way.
You’ll be able to maintain accurate case records and work consistently within organisational procedures and quality standards. You’ll understand the importance of equality and diversity in delivering fair and inclusive advice. You’ll be competent in using IT for case management, document production and research.
You’ll work well as part of a team, share learning, and contribute to service improvement. You’ll be committed to continuous professional development and expanding your knowledge across different advice areas.
You’ll be joining a friendly and high performing advice team who are supportive and inclusive and where development and training are built in. You’ll be working to agreed targets and quality standards and contribute to continuous improvement in how we deliver outreach services.
A full driving licence, with access to a vehicle, is essential due to the large geographical area of our outreach services.
The client requests no contact from agencies or media sales.
We have a rewarding opportunity available for a Female* IDVA Team Manager to join our team based in South Gloucestershire. You will join us on a part-time, permanent basis, working 30 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £38,220 pro rata per annum plus benefits.
Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor’s safety and recovery, we believe the provision of flexible support tailored to survivor’s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices.
In return for joining us, we will offer you:
· Up to 30 days annual leave (depending on length of service)
· 3 extra holidays including International Women’s Day
· Excellent development and training opportunities
· Employer pension contribution (minimum 5% of your gross salary)
· Mindful Employer Plus Scheme
· Cycle to Work Scheme
· Long Service Awards
· Health and Wellbeing programme
About the role:
This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse.
This Manager has primary responsibility for managing an integrated staff team to deliver:
Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and
teamwork.
Key duties and responsibilities of our Female* IDVA Team Manager
· This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos.
· Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards.
· Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers.
· Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility.
· Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need.
· Determine staff caseloads and manage service and staff capacity, co-ordinating the team’s support of service users using the full range of contact and support methods.
· Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC.
· Act as organisational MARAC lead jointly with our Service Manager in South Glos.
· Join our team of Safeguarding Officer’s across the organisations.
The successful candidate will:
· Have substantial experience of working with victims/survivors of sexual violence or domestic abuse.
· Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector.
· Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence.
· Experience working with multi agency partners e.g. The Police, Social Services and MARAC.
· Experience of delivering presentations and/or training.
· Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues.
· A current, full driving licence and access to appropriate motorised transport is essential.
If you are motivated, resourceful and passionate please apply now to join us as our Female* South Glos IDVA Team Manager.
The client requests no contact from agencies or media sales.
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.