Advisor jobs in Cambridge, cambridgeshire
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Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
As a key member of the Giving Directorate's Learning and Development Team, you will advise and support parishes and dioceses, working closely with Diocesan Giving Advisors and leadership. Your focus is on the Northern region, acting as a vital link between local and national levels, and playing a crucial role in implementing the National Giving Strategy. This role requires collaboration, expertise, excellent communication skills and a passion for enhancing giving within the Church.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community
Our UK Programmes team is focused on supporting refugees in the UK to integrate and rebuild their lives. Employment is considered to be the most critical element of successful refugee integration. Over the last nine years we have built the Specialist Training and Employment Programme (STEP) to deliver high quality centred support, technical expertise, valued partnerships and outstanding outcomes. STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding, work in the UK.
STEP supports refugees to develop the skills and identify the opportunities they need to secure sustainable employment. We are now looking to recruit an Employment Advisor to provide an exemplary level of in-person and remote support to STEP clients in the Cambridge area.
You will be working directly with refugee clients, providing high quality 1:1 advice and guidance to help them on their employment journey. You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements, and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in either Ukrainian, Darsi/Farsi or Pashto
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 25th and 26th March 2026.
Registered Charity
101 - 500
Bringing life-changing action to people in crisis around the world