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Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.
About the role:
Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.
About you:
Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Government and Multi-Lateral Funding Advisor
Permanent, Full Time, Hybrid working (2 days per week in one of our UK offices)
Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington
Salary: £41,783 for Cardiff, Edinburgh, Warrington per year. £46,666 for London (inc. London allowance per year)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Government and Multi-Lateral Funding Manager, the Government and Multi-Lateral Funding Advisor will drive substantial growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new Institutional funding partners, co-creating and bidding with our Multi-Country Cluster (MCC) and Global Programmes teams.
The role supports development and delivery of the government and multilateral funding strategy for Christian Aid positioning Christian Aid and its partners to secure multi-million awards to maximise impact.
The post-holder will actively engage and cultivate strong relationships with existing and new Institutional funding partners, co-creating and bidding with MCC’s and Global Programmes teams, and will lead on business capability statements and online donor account registrations.
Some of the main areas of responsibility for the Government and Multi-Lateral Funding Advisor are:
About you
Who we are looking for:
Essential:
Desirable:
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Location: Pan-London / Camden (Head Office) / Hybrid
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Fixed Terrm Contract (Until 31st March 2028)
Closing Date: Sunday 19th April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Brief Intervention Independent Sexual Violence Advocate (ISVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The North London Rape Crisis (NLRC) offers range of services to women, trans women, and non-binary people aged 13 + who are experiencing or have experienced any form of sexual violence in their lives. We offer a safe and non-judgmental space to women living, working, or studying across 7 of the North London boroughs.
Our expert team provides helpline support, advocacy (ISVA) and ISVA support. We also provide one to one and group counselling to victims and survivors as well as short-term one to one counselling support to supportive family and friends. It is an inclusive service which supports women and girls of all ages, disabilities, sexualities, gender identities (including trans and non-binary), and religions. The service operates from 9am to 5pm, however, appointments can be arranged outside of these if required.
About the Role
The role of the Brief Intervention Independent Sexual Violence Advocate (ISVA) – CSA/CSE is with the Rape Crisis service in North London. You will work within a multi-disciplinary team to provide a pro-active emotional, practical and advocacy support for survivors who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. The role of Brief Intervention ISVA – CSA/CSE will primarily be working with survivors who have experienced childhood sexual abuse and/or exploitation who cannot access immediate ISVA support. Where there is capacity, the role will also provide short term interventions (3 months) for survivors of other types of sexual violence.
About You
The ideal candidate will have completed ISVA training, or have a willingness to undertake ISVA training, and have experience of supporting women affected by sexual violence. You will be proactive and able to adapt to new situations quickly. You will have a clear understanding of the effects of and issues facing women who have experienced sexual violence, as well as understanding of the Criminal Justice System. You will be able to communicate with people from a range of backgrounds and create good working relationship with service users as well as partner agencies.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Job Profile
The client requests no contact from agencies or media sales.
Start Date: Immediately (subject to pre-employment checks)
Location: Great Ormond Street Hospital, WC1
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.
About the Role
This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.
You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.
Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.
What you will bring to the role
Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.
To apply complete our application form and online application process at Adviser.
Closing deadline for applications is: 9.00am on Friday 24 April 2026
If you have recently applied for this role, please do not apply again.
Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.
CVs are not accepted.
Interview date: 29 and 29 April 2026
Interviews will be held on Zoom.
The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Self-Employed Chartered Surveyors Sought
Based in the Midlands and North of England
Flexible, Project-Based Consultancy Making a Difference
Are you an experienced Chartered Surveyor, seeking meaningful work on a flexible basis? Do you want to use your skills to help amazing organisations doing good in the world?
The Ethical Property Foundation is the UK’s only dedicated property advice charity serving the voluntary sector. (Registered Charity Number 1101812) Each year, we provide over 900 organisations with expert, independent property advice and education. We are now looking for one or more self-employed Chartered Surveyors - general practice surveyors and building surveyors to join our team and help deliver affordable consultancy services to the voluntary sector.
About the Role
This is a self-employed, project-based opportunity. Assignments typically require 4-5 days of work (not full-time) and include:
· Lease renewals and rent review advice
· Development of client property strategies
· Options appraisals
· Property acquisition advice
· Property disposal advice
You may also have opportunities to design and deliver property-related webinar training.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland.
What we’re looking for
We’re seeking Chartered Surveyors (or equivalent) with:
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Why join us?
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Key details
Start date
By mutual agreement.
Interested in using your property expertise to make a difference?
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Job Title - Homelessness and Housing Law Advisor or Solicitor
Contract - Fixed Term – 3 years
Hours - 21 hours per week
Salary Range - £36,000 - £39,000 FTE (£21,600 - £23,400 pro rata)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness.
This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change. It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation.
Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues. This will include delivering regular outreach advice sessions in partnership with community organisations. The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting. Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.
The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law. Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants. The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.
The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors. The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.
The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.
Closing date: Sunday 12th April 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.