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Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
We’re looking for an experienced Employee Relations Advisor to join our HR Operations team, working remotely to support leaders across our UK-wide Pet Hospitals, retail stores, and support functions. You’ll play a key role in delivering a balanced, values‑driven employee relations advisory service, managing a diverse caseload and providing expert guidance across the full employee and volunteer lifecycle. Confident in coaching and influencing leaders at all levels, you’ll ensure outcomes that are fair, commercially sound, and aligned with organisational policies, legislation, and PDSA values. You’ll prioritise cases to meet SLA requirements, maintain accurate and compliant records and escalate risks or emerging trends when needed.
You’ll bring strong ER knowledge, solid case management experience and the confidence to challenge constructively. Working autonomously, you’ll manage your own workload while helping to build consistency across the organisation by supporting and coaching the wider team and contributing to the continuous improvement of HR policies and processes. Staying up to date with legislative changes and industry developments will be essential, enabling you to provide informed, high‑quality advice that supports both people and organisational success.
This is a part‑time position working 28 hours per week, Monday to Thursday, with some flexibility required when needed. Occasional travel to our Telford Head Office will be necessary for meetings.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are recruiting for an Assistant People Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.
Working with support from the ER and Change Team, this newly developed role will provide professional first-line support and guidance to managers and staff on a range of employee relations issues. You will be a key point of contact for managers, using a coaching approach, you will help them to deal with a range of employee relations issues including disciplinary, grievance, attendance and performance management.
There will also be the opportunity to lead on some casework, with support from a People Advisor. Not only is the work rewarding, but you will also get to work with a highly skilled and passionate People Team.
Whilst predominantly a homebased role, there is an expectation to attend in person team days (London or Birmingham) and other in person meetings on occasions as required.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Wednesday 1st and Thursday 2nd April.
About you
Joining us, you’ll be approachable, proactive, and people-savvy with previous experience within a People/HR team. You’ll be able to juggle multiple priorities, stay organised and prioritise your own workload and communicate effectively with staff of all levels. You’ll be able to adapt positively to change, use your initiative and self-motivate, taking responsibility for own development.
Crucially, you’ll have an awareness of HR/People policy and procedure and experience of administering HR processes, including experience of working as part of a team and delivering good customer service. We are a proactive HR team that engages with colleagues and as such you’ll need to be a good communicator with the interpersonal skills and emotional intelligence to be able to build effective relationships with colleagues at all levels.
This is an incredible opportunity for an individual who is looking for the next step in their HR career.
What you’ll focus on:
This will be a varied role where no two days will look the same! Some of the things you will be doing include:
- Providing practical HR advice to managers on employee relations, absence, performance, and wellbeing issues.
- Attending and supporting formal meetings like disciplinaries, grievances, and investigations.
- Keeping employee records and HR reports up to date (absence, turnover, exit interviews etc.).
- Assisting with policy and process updates.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Thank you!
Do you have experience managing end-to-end recruitment campaigns, using creative sourcing methods to identify and attract talented candidates? Would you like to recruit diverse people into an organisation that makes a life-changing difference to people affected by dementia?
We are recruiting for a Talent Acquisition Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.
We’ve been on an exciting journey to transform the way we recruit at Alzheimer’s Society, and we’re now looking for a talented recruitment professional to help bring that transformation to life by embedding new ways of working and driving lasting impact.
As a trusted advisor, you’ll work closely with hiring managers across the organisation, coaching and guiding them to make confident, inclusive, and evidence-based hiring decisions. You’ll influence how recruitment is delivered at every stage, from designing fair attraction strategies to embedding best practice interview and selection methods.
Every day, you’ll be helping managers across the organisation recruit diverse people into the right roles, supporting services that make a life-changing difference to people affected by dementia.
About you
Joining us, you’ll have experience managing end-to-end recruitment campaigns across a variety of roles or sectors. You’ll be able to partner effectively with hiring managers, understand a vacancy brief and utilise creative sourcing methods to identify and attract talented candidates. As with every recruitment role, you’ll need to be organised and proactive with the ability to prioritise and manage multiple tasks effectively.
Crucially, you’ll have the knowledge and interpersonal skills required to manage stakeholder relationships and expectations and you’ll be able to coach and guide hiring managers through the full recruitment lifecycle. You’ll also care about creating inclusive hiring experiences and reducing bias in recruitment, with the ability to positively challenge, advocate for change and identify how we can improve our processes.
We are looking for someone who shares our values of Determination, Compassion, Trusted Expertise, and Better Together.
What you’ll focus on:
- Delivering end-to-end recruitment campaigns for a variety of non-managerial and high-volume roles.
- Partnering with hiring managers to shape fair, effective, and creative attraction strategies.
- Advising on inclusive selection methods, interview best practice, and safer recruitment compliance.
- Using data and insights to continuously improve recruitment outcomes and candidate experience.
- Collaborating with the wider Talent Acquisition team on transformation initiatives, including ATS (Eploy) optimisation.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 27th March.
Registered Charity
More than 1000
Alzheimer’s Society is the UK’s leading dementia charity.
Thank you!
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
As a key member of the Giving Directorate's Learning and Development Team, you will advise and support parishes and dioceses, working closely with Diocesan Giving Advisors and leadership. Your focus is on the Northern region, acting as a vital link between local and national levels, and playing a crucial role in implementing the National Giving Strategy. This role requires collaboration, expertise, excellent communication skills and a passion for enhancing giving within the Church.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Salary: £16,980 Actual
Hours: 21 hours per week (Wednesday, Thursday and Friday)
About the Role
Our General Advice Team covers a range of different projects, in this role the Trussel Trust Foodbank Advisor will give advice face-to-face within in foodbank outreach locations and CAL offices across Liverpool. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information with the ability to travel across locations in Liverpool.
The primary purpose of this role is to Improve financial well-being through:
- Income maximisation through welfare benefits
- Identifying and making applications for grants
- Using budgeting tools and guidance to improve financial literacy
The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Thank you!
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.