We are currently recruiting for 3 enthusiastic and customer focused individuals to join our team as Contact Centre Advisor’s. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £24,538.69 per annum plus excellent benefits. This role can be based either remotetly with occasional travel to our National Cat Centre in East Sussex, or from our National Cat Centre if the succesful candidate lives within a commutable distance. 

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The Contact Centre is part of the wider Cats Protection Marketing and Income Generation. We answer queries from members of the public through our multiple contact channels; telephone, email, website and social media. We also work with and support a number of our nationwide Branches with their call handling. On average, the Contact Centre respond to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide a great customer service to all those who contact us.

Responsibilities of our Contact Centre Advisor:

As a Contact Centre Advisor, you will respond to all our incoming enquiries across all communication channels. You will be the first port of call for enquiries coming into the Contact Centre from members of the public. Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service.

What we’re looking for in our Contact Centre Advisor:

• Experience of working within a Contact Centre or Customer Support role
• Experience of working across multiple communication channels
• Excellent telephone manner with superior listening, verbal and written communication skills
• Ability to work within a framework or guidelines and processed
• Experience using Microsoft Office including Word, Excel and Outlook

What we can offer you:

• salary of up to £24,538.69 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Contact Centre Advisor and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date:12th June 2022

Virtual interview date: Week commencing 20th June 2022.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

About us

The Lucy Faithfull Foundation is the only UK-wide charity dedicated solely to preventing child sexual abuse. We’re bold, we’re pioneering, we’re growing and we want your help.

Since 1992 we’ve kept children safe by working with people who have harmed them or who might do so to help them stop. We work with adults worried about their own sexual thoughts, feelings or behaviour towards children; adults worried about another adult or young person; young people themselves and with protective adults and professionals.

Our mission is to prevent sexual abuse from happening by working with those perpetrating it, those affected by it and with protective adults who can keep children safe.

We do this by working in partnership with government, charitable trusts, voluntary, statutory and private sector and the public.

Our confidential Stop It Now! helpline is the largest of its kind in the world. Our services, programmes and projects are designed to place a protective shield around children, to help prevent sexual abuse from happening in the first place or to prevent it from happening again.

The Stop It Now! helpline started in 2002. It is an anonymous and confidential helpline that provides advice and support to people who have concerns about child sexual abuse. Our target caller categories are:

• People concerned about their own sexual thoughts and behaviour towards children
• People concerned about another adult’s thoughts and behaviours to children
• Parents/Carers concerned about children displaying harmful sexual behaviour
• Parents/Carers concerned that their child has been abused.
• Adult survivors of child sexual abuse
• Professionals calling for case advice

About the role

Helpline Advisors are the first port of call to people who want to gain support and advice to deal with concerns relating to child sexual abuse. This can involve supporting them through the emotional impact of their personal and family circumstances; advising them of resources available that relate to their circumstances; but also guiding them through steps to help their situation so that they can move forward positively. There are a number of follow-on services offered by the organisation. The helpline is often the first point of access for these.

This is a highly rewarding role within a friendly and hardworking team which is committed to keeping children safe from sexual harm.

The helpline is open 9am-9:30pm Monday-Thursday and 9am-5pm Friday. Advisors typically work 4 hour shifts and we are looking for people who can commit to between 3 and 6 shifts per week.

About you

You will have experience of working in child protection, ideally with one or more of our key target groups: for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals. Or you may be studying for a career in a related field, for example psychology, criminology, or anthropology. Our ideal candidate will be an energetic individual with excellent communication skills and a warm, empathic telephone manner.

Key attributes we are seeking include:

• A confident telephone manner
• An ability to explore a caller’s personal circumstances and provide confidential advice to callers through the Stop It Now! Helpline, chat and email services
• A team player who works well with colleagues to do their best to prevent child sexual abuse
• An enthusiasm to learn and to develop knowledge and skills to enhance their contribution to child safety
• Confidence and competence in the use of modern technologies for the effective discharge of many day to day tasks
• A finisher who pays attention to detail and maintains effective records in line with agreed policy and practice.

How to Apply

An application form and equal opportunities monitoring form is attached to this posting. We look forward to receiving your completed documents by 10:00am on 17th June 2022 to our HR Team. Please note that in the event of exceptionally high levels of response, we reserve the right to close the post before the date stated in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Interviews are scheduled to take place on 1st and 6th July 2022. You will not be contacted if you have not been shortlisted.

Please note the successful candidate will be required to undergo an enhanced DBS check for this post. 

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

Are you passionate about social and climate justice? Do you have the skills to manage multiple stakeholders to implement projects and programmes to create impact? Are you solution driven and have what it takes to work with UK businesses to create change?

We are seeking someone with a professional and personal track record from either the corporate sustainable development or the International non-profit sector with the relevant experience and knowledge of managing projects and programmes with multiple stakeholders and relationship management, across the project management cycle internationally.

You are comfortable navigating the challenges of remote management with multiple stakeholders and partners implementing complex initiatives and programmes, ensuring that the most marginalised and impoverished remain at the centre of your work. You not only deliver on these partnership projects and programmes, but also support the refinement of our Business with Care’s strategy and approach in the UK.  Having worked in a French speaking country or can converse in French is an advantage but not an absolute requirement.Job

Purpose and Key Responsibilities

The Business with CARE team is made up of 14 staff that work with the private sector to support, partner and advocate for gender and climate justice. We are responsible for delivering on annual targets to achieve Investment, Impact, Influence, and Innovation through partnerships with the private sector. 

The Business with CARE team functions are split between Business Development (new business) and Delivery (contracted work) with an Innovation, Programme Design, and Finance Support function spanning across both of these. The Partnership Advisor will sit in the Delivery function which is responsible for managing and delivering partnerships and programmes in CARE’s network. The role will collaborate closely with colleagues in Business Development in order to convert new opportunities into secured contracts, and with Innovation, Programme Design and Finance to ensure the design of impactful and innovative programme delivery.

We are looking for a Partnership Advisor to work in an innovative, award winning sustainable development team. This is an exciting time to join CARE International UK’s Business with CARE team as we strive to create sustainable impact and scale in our programme delivery with corporate partners.  The ideal candidate will be preferably from a project management or programme delivery background and will be confident in advising corporate partners on our key solutions for gender equality, climate smart and sustainable futures.

We have built innovative private sector partnerships with large companies, such as GSK, Mondelez International, Diageo, Marks & Spencer and Unilever, to tackle key business issues around sustainability, gender inclusion and equity, growth and responsibility.  We are looking for a talented individual who can support the development of CARE’s key solutions to drive win-win outcomes and impact for marginalised people living in poverty and create sustainable models for businesses.

Why work for us?

We are looking for a Partnership Advisor to work in our delivery team to deliver projects and programmes with UK-leading businesses like; GSK, Primark, Unilever, M&S, and Twinings.  It is an exciting time to join the Business with CARE team – we have a new name, a new strategy, and a lot of ambition.  We are looking for a strong project manager who can manage multiple priorities and stakeholders to deliver impactful projects and programmes in CARE’s implementing offices.  You can be from the corporate sustainability sector or the INGO sector having experience in sustainable development is essential and experience in either gender transformation or climate-smart programme is desirable.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact the HR Team

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives, or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please click on the apply now button to be redirected to the application form. Also, download and read the Partnership Advisor Candidate Brief which includes the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact the HR team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59, Sunday 5th June 2022

Interview date: w/c Monday 13th June 2022

Job Title: Community Outreach Advisor

Location: RHS Garden Bridgewater and North West

Salary: £26,000 per annum

Hours: Full time/37.5 hours per week

Contract: Fixed 2 years (initially)

The Royal Horticultural Society (RHS) is a national charity with a mission to inspire everyone to grow, as plants are vital to our wellbeing, the environment and the happiness of us all.

As a charity, we work collaboratively with our community partners to connect children, young people, adults and families with nature through our campaigns and outreach projects. We operate RHS Britain in Bloom, and conduct pioneering horticultural scientific research. We believe everyone in every city, town and village, should benefit from growing plants to enhance lives, build stronger, healthier, happier communities and create better places to live.

In association with regional partners, the RHS is supporting local organisations apply for and develop projects through the Greater Manchester Environment Fund, which aims to put nature at the heart of our communities. We are providing a thematic lead for horticulture activity through the Fund’s Community Enabler Programme, sharing skills, knowledge and advice with the community and to the wider partnership team.

We are looking for a Community Outreach Advisor / Enabler to develop projects and partnerships with the local community to support a wide variety of people to develop their gardening skills and transform spaces where they live. If you are a passionate about community engagement through growing, a professional horticulturalist with experience inspiring audiences new to gardening and the next generation of gardeners, then this is the role for you.

Experience of working with community organisations, volunteers, young people, children, families and schools is essential. With excellent communication and reflective skills and the ability to work collaboratively and in partnership with stakeholder organisations you should have experience of training and a qualification in practical horticulture (minimum of Level 2).

Details of our great benefits can be found on our website.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment.  We are an inclusive employer and welcome applicants from all backgrounds.

We have an exciting opportunity for a tenacious, compassionate and empathetic individual to provide welfare benefits advice to people aged 55+ years and over across Nottingham and Nottinghamshire.

The successful candidate will focus on maximising income by completing welfare benefit entitlement checks and providing support to make the relevant claims and challenge decisions where applicable. The candidate will lead a team of volunteers to support with various functions.

Applications are welcomed from candidates with experience of advice provision and in-depth knowledge of the welfare benefits system. However, full training can be provided for the right candidate with the transferable skills and ability to quickly learn the ropes and gain the required knowledge within a short period of time (on average four weeks).

The role requires excellent attention to detail, exceptional organisation and communication skills and the ability to accurately maintain comprehensive case notes and produce reports in line with contractual deadlines. The ability to work independently and be flexible to accommodating the changing demands of the service is a must.

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).

How to Apply

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: Monday 13th June 2022 at 9am.

Age UK Nottingham & Nottinghamshire promotes equality and diversity.

Registered Charity Number: 1067881

Dementia Advisor

Contract Type: Permanent
Location: Home based.
Salary: £20,872 - £22,143 pro rota (depending on skills and experience)
Working Hours: 28 per week

Closing Date: 07 June 2022
Interview Date: TBC

Please note, the deadline for submitting applications for this vacancy is 12:00pm on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Us:

Who we are

The Alzheimer’s Society are a vital source of support and a powerful force for change for everyone affected by dementia.

What we want

We will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

What we do

We support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.

No matter whoever you are, whatever you’re going through, you can turn to Alzheimer’s Society/us for expert support through practical advice, emotional support, and guidance for the best next step.

We join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future

How we do it

We’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.

About the role

The Dementia Advice Service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia.

You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility of some admin tasks, including duty telephone coverage.
- Build relationships with a range of local contacts, networking with health and care professionals, marketing the Dementia Support Service and providing dementia support within GP practices to help people with a diagnosis get referred to the service as early as possible.
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online.

About you

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email.
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies.
- Possess NVQ level 3 (or equivalent) or have demonstrable experience.
- Have the ability and means able to travel independently.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 133 280

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2022/23. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Support

In February 2016 we launched our nurse-led Support Line. We have answered over 13,000 queries from patients, carers, family members, friends, and health professionals. We are independent and confidential, offering time and a listening ear, and help people to find the right answers for them. We help regional and national peer support groups to run effectively across the UK. These groups offer a lifeline to people affected by sarcoma. We offer annual grants to each group, attend group meetings to give presentations, provide speakers and give support and advice to group leaders.

Information

Sarcoma UK provides health information to those affected by sarcoma, their families and friends. Our range of patient guides cover diagnosis, treatment, rehabilitation and many other issues faced by those affected by sarcoma. Our information is very well received by patients and health professionals.

In March 2018 we launched the Sarcoma Clinical Trials Hub on our website. It is an accessible way for the sarcoma community to find out about sarcoma clinical trials in the UK.

Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.

Support Line Advisor

Hours: Full-time (37.5 hours per week)

Location: Home based. The post holder will be required to come to the office occasionally for meetings (Angel, London EC1V).

Benefits:

• Flexible working
• Up to 5% matched contribution to Sarcoma UK pension scheme
• Sarcoma UK life insurance scheme
• 25 days holiday entitlement per annum plus bank holidays, the working days between Christmas and New Year and your Birthday
• Interest-free season ticket and bicycle loan
• Monthly clinical supervision and one to one therapy sessions if required

Job purpose

The purpose of the role is to provide expert support and information to people affected by sarcoma through the effective delivery of Sarcoma UK’s confidential Support Line service.

For further information, please click on the Application Pack where you will find the detailed job description and person specification. 

Contract: Permanent, Full- time (37.5 hours a week)

Salary: £22,489 - £23,672 per annum

Location: Barnsley and Sunderland

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Jobs & Education Advisor to join our CP Works team based in Barnsley and Sunderland. In return, you will receive a competitive salary plus excellent benefits.

This is a permanent contract opportunity with a closing date of Monday 30th May 2022. Interviews will take place on Monday 13th June 2022.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Role

We are looking for a Jobs & Education Advisor to deliver employability programmes and contracts as requested by management. The post holder will manage a caseload across Barnsley and Sunderland and you will be expected to;

• Provide employment support to young people and/or unemployed clients. Deliver safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal/external programmes.
• Ensure the maximum number of learners achieve an employment, education or training (EET) status and or qualification post programme.
• Accurately create, track and manage young people’s EET data
• Provide face to face and telephone liaison at all levels,
• Maintain partnerships with all relevant external agencies
• Provide outreach across Barnsley and Sunderland

About You

The successful candidate would ideally hold an NVQ 3 or other professional qualification in Information, Advice and Guidance or in a related field and with a strong knowledge of working in compliance with safer working guidance and legislation. You will have strong written and verbal communication skills, and the IT skills necessary to undertake all administrative and reporting requirements. You will possess literacy and numeracy skills sufficient to support people around employment matters. You will be able to positively engage and understand the educational and employment needs of disadvantaged people through past appointments.

You will have strong knowledge and understanding of the importance of working in an equal opportunity and anti-oppressive framework and a willingness to put this in to practice.

Safeguarding Checks

Appointment to this post will be subject to the receipt of a satisfactory criminal records check, satisfactory completion of references which covers a 5 year period and satisfactory checks of right to work documentation.

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Jobs & Education Advisor click ‘Apply’ now!

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

What We Are Looking For

RNIB's Technology for Life service, provide advice, support, training and grants for our customers so that they can access and use technology to live independent, connected lives.

We are looking for experienced technology trainer to contribute to the work of the RNIBs technology and employment teams strategy to support more Blind and Partially Sighted Job Seekers into work.

What You'll Be Doing

You'll develop and deliver technology training programmes, and provide technology information, advice and guidance to blind and partially sighted jobseekers to support individuals gain the ICT knowledge, skills and confidence in securing and sustaining employment.

You'll have experience of supporting others; an ability to find solutions, and a commitment to attention to detail. You'll need excellent customer service skills and will be the first point of contact for our customers with technology queries enabling individuals to feel confident with ICT and assistive technologies as they enter the workplace.

What We Offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays), which increase with service.
• An excellent pension scheme
• Flexible working
• Staff discount schemes

This role is being advertised as a two fixed term contract, with the possibility of being extended or made permanent.

How To Apply

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form

[Internal only] If you are going through a restructuring or redundancy process, and you have been told you are at risk of redundancy, you are able to make a ringfenced application for any post within RNIB Group with an expression of interest form. For a copy of the form, please click on the text link below

This Appointment may be subject to an Enhanced Criminal Records Check and relevant Barred Lists check, where appropriate.

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone's contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.

RNIB reserve the right to close the advert early, should we receive a sufficient number of applications

NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households through working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs.  

This post provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK. 

NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive and confident.  Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisors sit within the Operations Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances. 

Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as NEA will provide full training to the successful candidate.

This is a full-time role - 37 hours per week Monday to Friday on a flexi-time basis.

This is a one-year fixed term appointment, and we are flexible about the location of the post. Office bases will be discussed with applicants on appointment, but staff are currently working from home on a temporary basis.

The job description which you will find on NEA’s website provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

Senior Benefit Adviser (Income maximisation and fuel poverty)

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

You’ll work alongside our Senior Benefit and Employment Adviser to develop income maximisation and fuel poverty support for people affected by Parkinson’s. You’ll ensure that expert, high quality advice, information and support on welfare benefits, income maximisation and fuel poverty is provided to help everyone feel in control of life with Parkinson’s. 

What you’ll do

• Monitor and review advice and casework focusing on income maximisation provided by advisers across the service.

• Act as the escalation point to support clients and advisers with queries, complaints and complex casework. 

• Work with the Senior Benefit and Employment Adviser in keeping our expertise on benefit and employment issues up to date and disseminating this information as appropriate.

• Co-ordinate information, support and training on benefits and fuel poverty issues for colleagues and take a lead role ensuring knowledge and resources in this area are up to date and relevant.

What you’ll bring

The ideal candidate will have:

• Substantial proven experience of providing benefits and fuel poverty advice and casework including social security tribunal work. 

• Specialist knowledge of welfare benefits in England, Wales and Scotland and current and forthcoming changes

• Excellent working knowledge income maximisation

• Experience of collating, monitoring and interpreting complex information. 

• Experience of delivering benefits and employment training. 

• Excellent communication skills with the ability to communicate complex information to a wide range of people.

• Ability to prioritise own workload effectively and enable others to meet challenging deadlines.

• Experience of operating in a modern digital workplace, including using digital tools and client record systems to work collaboratively and productively.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a supporting statement. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• have exceptional written and verbal communication skills

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK.

Independent Advisor

We are seeking a new Independent Advisor to join the Investment Committee.

Interested in this role?

As part of the charity’s succession planning, we are seeking an independent advisor to join the team in bringing strong investment oversight, management or governance experience, to help the organisation make astute use of the reserves to generate investment returns, while helping manage financial risk.

Position: Independent Advisor

Location: Nationwide

Contract: Voluntary (3-5 day per year)

Closing Date: Tuesday, 14 June 2022

Interview Date: Friday 24 June 2022. Interviews will be held via TEAMS conferencing. Please let us know if this will present any challenges when you email your application.

The Role

As Independent Advisor you will work closely with the chair of investment committee, other external investment advisors, the CEO, Executive Director Finance and other staff as necessary to ensure there is good

governance of the charity’s investment activities.

Responsibilities include:

• Ensure the charity’s cash and investment policy reflects investment objectives and is reviewed and updated to reflect changing internal and external requirements
• Work with the chair of investment committee to ensure trustees are kept up-to-date on the business transacted at Committee meetings, including recommendations for approval by the Financial Performance Committee and current issues under consideration by the Committee
• Ensure the Committee oversees the appointment, performance and fees of the charity’s external investment manager, and fulfils all responsibilities towards the external investment manager as set out in the Terms of Reference
• Ensure the Committee reviews the investment portfolio’s performance and reports to Financial Performance
• Committee and the Board in accordance with the Terms of Reference
• To obtain independent legal and/ or professional advice about matters within the responsibilities of the Committee and the discharge of the Committee’s duties, provided this is authorised by the Board

In addition, the management of the investments are delegated to Investment managers, and as part of your early role, you will support the Chair of the committee to review current investment management arrangements and make recommendations on who future investment managers will be, and the investment objectives they should work towards.

It is expected that the role will require a commitment of approximately 3-5 days over a year. This includes; two Investment Committee meetings, out of committee work, working with the chair and pre-reading.

About You

As Independent Advisor, you will bring strong investment governance experience, to help make wise and astute use of the reserves to generate investment returns, while helping manage financial risk

As Independent Advisor you will have experience of the oversight, management or governance of multi-million-pound investment portfolios along with:

• Understanding of asset allocation, portfolio construction and risk management from
• a multi-asset class perspective.
• Strong understanding of alternative assets
• Experience with ESG approach to investing
• Preferably CFA Charter Holder
• Strong communication skills.
• Collaborative approach.

To apply please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.

The organisation is working to improve the diversity of the team.  Because individuality leads to a richer experience for its people and better support for those affected by stroke.

People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities.

Every five minutes, stroke destroys lives. Help rebuild them and join the team.

In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Governance, Governance Manager, Investment Governance, Investment, Finance, Financial, Board Member, Committee Member, Trustee, Chair, CEO, COO, Finance Manager, Finance Director, Head of Finance, Financial Advisor, Accountant, Business Accountant, IFA, Independent Financial Advisor, Financial Advisor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Independent Living Advisor (South)

Region: Home Based, South Region (Kent, Sussex, and Surrey)

Directorate: Operations

Contract: Fixed term contract to April 2023, Full Time, 35 hours per week

Salary: £25,813 - £26,550 per annum

The Role

At the Royal British Legion, we believe in building on potential. As an Independent Living Advisor, covering the South East (Kent, Sussex and Surrey) your ability to provide advice, support and advocacy for beneficiaries could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Independent Living Advisor, you will be responsible for will manage a caseload, providing person-centred advice, guidance and support, across a range of areas, including Direct Payments, Personal Budgets, Individual Budgets, Disability Advocacy, Personal Health Budgets, Disabled Facilities Grants, available Equipment and Minor Adaptations. You will also prepare and present cases to the appropriate statutory bodies and social care/health panels.

To be successful in this role you will have a clean driving license  and access to your own vehicle, as well as being located within the region.

If successful, the main duties of your role will be:

• Provide a comprehensive community-based independent living advice service to beneficiaries who are experiencing difficulties with day-to-day living, mobility and self-care (or those caring for someone in this situation), advising on the suitable options available to them through statutory, charitable and private sources through a mixture of face-to-face, telephone and email interactions.
• Conduct assessment of clients, using input from Occupational Therapists and other professionals as necessary, to establish their eligibility for health and social care services in their area.
• Providing a person-centred support service within a designated territory to include home visits, outreach activities in local communities

• Identify, research and source the services that are required to achieve the desired outcomes and contribute to the maintenance of an up to date resource directory of service provision within the locality
• Maintain detailed case records in accordance with Legion policies and procedures for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation, using the IT software provided.
• Prepare support and present cases to the appropriate statutory bodies, tribunals and courts and social care/health panels, as appropriate.
• To prepare and deliver training, workshops and seminars on independent living issues for a range of audiences including beneficiaries and Advisors

You will have a good understanding of the current UK Social Care system and of advocacy work and experience working with older people, carers and people with disabilities.

Please note this role will be home based with travel required to RBL offices and/or throughout the region. This role is also subject to onboarding checks, including an Enhanced DBS.

About the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click “Apply” online

Closing date for this role is: Sunday 19th June 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job Title: Community Outreach Advisor

Hours: 37.5 hours per week

Salary: £26,000 (plus company car)

Location: Home based

Contract: Permanent

The Royal Horticultural Society (RHS) is a national charity with a mission to inspire everyone to grow, as plants are vital to our wellbeing, the environment and the health and happiness of us all. Everything we do is focused on the transformational power of gardening to benefit people, places and our planet; from our inspirational gardens and shows, our ground-breaking scientific research, to our far-reaching community outreach and education programmes.

 
We are looking to recruit a community gardening advisor to take our East of England Community Outreach programme forward.  If you are passionate about community growing, a skilled horticulturalist with experience of inspiring communities new to gardening and the next generation of gardeners, then this is the role for you!

Working as part of a national outreach team this role will focus on the urban areas of East of England, particularly in the south of the region and around RHS Garden Hyde Hall, near Chelmsford in Essex, where you will work alongside a broad and diverse range of community stakeholders.  As the Community Outreach Advisor you will establish a strong and supportive local network and deliver programmes of activity including training workshops and events to build community skills and capacity for groups. The ability to work collaboratively with excellent project management and communication skills are essential.

Experience of working with community organisations, volunteers, young people, children, families and schools is essential. Ideally, you should have a relevant practical Horticultural Qualification to a minimum Level 2 in Horticulture or equivalent experience.

The role is home based, but will include regular travel within Essex, to RHS Garden Hyde Hall and more broadly across the East of England region.

   

Details of our great benefits can be found on our website.

Safeguarding and Inclusion

 

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.