Advisor Jobs

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
• You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
• You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.

Full job description can be found on our website.
 

Salary: £36,159
Closing Date: Sunday 22nd September
Interview Date: Friday 26th September

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

People Advisor

We are seeking and experienced People Advisor to provide effective and proactive support and advice on employment issues.

Position: People Advisor
Location: Newcastle Office, (Regent Centre, Gosforth, Newcastle, NE3 3LZ)
Job type: Permanent, full-time - 37.5hr per week
Salary: £35,000 per annum

Closing Date: Wednesday 2nd October 2024 at 5pm (interview date to be confirmed) - We reserve the right to close this ad earlier should we see a high number of suitable candidates apply

About the role:

As People Advisor you will be working for the winners of the prestigious Laing Buisson award for excellence in Homecare in 2023 and recent winners of the Business Culture awards! You will be responsible for:

• To provide advice and guidance on a wide range of employee relations and employment issues
• To build strong relationships with operational teams to support their development in HR related issues
• To manage a range of employee relation cases
• To conduct regular HR audits to ensure compliance with legal requirements
• To support the development of training programmes for colleagues and facilitate training
• To contribute to the continuous improvement of HR systems, processes and practices
• To implement and develop HR policies and procedures
• To maintain accurate and up to date employee records
• To track and analyse key data and metrics to provide comprehensive reports
• To support with the management of Sponsored Workers and provide advice and guidance to operational teams

About You:

We are seeking a strong candidate with exceptional communication skills and demonstratable experience and skills, including:

• Experience in a similar position
• CIPD qualification or working towards
• Strong IT skills, including MS Office
• Solid understanding of HR practices and employment law
• Experience in coaching and delivering training sessions

You will also need to have access to a car and the ability to travel to other branch locations (Liverpool, Manchester, Leeds, Bradford and Sheffield)

In Return:

The organisation is committed to the personal and professional career development of colleagues and have a career development pathway, they actively encourage progression within the organisation. Other benefits include:

• Bonus schemes (Refer a Friend, Birthday Voucher, Long Service Awards)
• Referral programme
• Annual Bonus
• Fully Funded DBS
• Mileage - 45p per mile
• Workplace pension scheme
• Employee Assistance Programme (EAP)
• Union membership
• Flexible working

You may have experience in roles such as; HR Generalist, HR Adviser, Human Resources Advisor, HR Business Partner, People Advisor, HR Officer, HR Specialist, HR Coordinator, HR Consultant, ER Assistant etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

Action Against Hunger UK invested in an accelerated the roll-out of the best approaches to prevent and treat severe acute malnutrition. This includes ensuring that operational research is supported by robust costing and cost-effectiveness analysis. The Research Adviser will work within theNutrition Unit of the Operations Department at Action Against Hunger UK.

As Research Advisor you will: 

1. Support or lead the implementation of a wide range of research projects (including evidence synthesis, economic evaluation, programme evaluations, clinical trials, coverage surveys, Link NCAs and community studies)
2. Support the development of new research projects which includes building research partnerships 
3. Support evidence dissemination, knowledge management, research uptake activities as well as the development of training materials. 

You will be involved in internal projects and external consultancy projects. In addition to members of the Nutrition team, you will work with external partners which might include other NGOs, academic partners, UN agencies and independent consultants. You will apply analytical skills, strong technical experience and enjoy a flexible and adaptive working environment, while supporting the positioning of Action Against Hunger as a key reference on nutrition assessments and research. Most importantly, you will work with a very caring team which holds kindness and professionalism at its core.For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing date: 30 September 2024 at 23:30    Interview Date: Between 07/10/2024 and 11/10/2024.

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

The service you will work in enables NHS Talking Therapies (TT) services in Harrow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work.  As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• A commitment to Twining's mission, vision, values;
• A dedication to promoting mental health and meaningful employment;
• A positivity to champion equality, diversity and inclusion'
• Engage a mixed caseload of around 25-35 clients at any given time (100-125 per year), with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in TT settings, via secure online meeting platforms or over the telephone.
• Along with their NHS clinician, assess clients' support needs with a view to creating, implementing and adjusting a personalised action plan to help improve clients' mental health and achieve their stated employment goals.
• Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
• Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
• Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.

The role holder must also:

• NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
• Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
• Knowledge and experience of working in a health or social care setting.
• Evidence of basic counselling skills.
• Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
• Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
• Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
• Able to present confidently to external stakeholders and partners at various levels.
• Proven ability to work effectively and be accountable in an outcome-driven environment.
• Ability to collect and report data to support service performance and evaluation.
• Excellent computer skills including ability to utilise database and Microsoft packages.
• Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
• Knowledge of employment and disability related benefits.
• Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
• Willingness to travel in designated Borough of Harrow.
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The role benefits from being home based but regular travel will be required to cover Swindon, Bath, Bristol, South Oxfordshire, Bournemouth, Southampton and Brighton. 

Occasional travel to other parts of the country will be required. The successful candidate will need to live in the Region.

We estimate 2 days a week travelling and 3 days working from home.

The purpose of the role is to promote continuous improvement of the health and safety practice and culture across Dimensions.  This will include advising and providing information to managers, carrying out risk assessments and investigations, and ensuring a programme of safety audits/fire risk assessments is maintained.

Interviews will take place on the 30th September via Microsoft teams.

About the role - Your main duties will include: 

• To ensure that a programme of safety audits and inspections, including fire risk assessments, is maintained.
• To support managers in developing health and safety plans to ensure the effective management and good practice in the maintenance of a safe and healthy working and living environment.
• To advise on the management of accidents and incidents in accordance with RIDDOR and other regulations and to provide support in the investigation of accidents and incidents and insurance claims where appropriate.
• To respond to requests for assistance, advice and information on health and safety related matters, referring to appropriate internal and external resources.
• To review health and safety policies and update guidance regularly to ensure that Dimensions remain up to date with legislation.
• To attend meetings within their region to provide advice and guidance and produce regional data to highlight health and safety related issues
• To attend virtual meetings and provide practical solutions working alongside departments to develop health and safety initiatives.

About you - The successful applicant will have: 

• A track record in a Health & Safety role
• NEBOSH General Certificate (fire safety qualifications are desirable but not essential)
• Knowledge, understanding and experience of conducting safety audits and inspections
• Knowledge of undertaking fire risk assessments and fire safety legislation
• Knowledge of Health and Safety regulations relevant to Dimensions’ services
• Clear verbal and written communication skills
• Ability to manage their own diary and ensure that audit/fire risk assessments visits are undertaken
• Ability to use and develop skills in the various software applications including Microsoft and other applications used by Dimensions.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www. dimensions-uk. org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Contract: Permanent, Flexible working arrangements considered (3.5 to 5 days a week)
Location: The successful candidate will be required to live within a commutable distance to the Bradford, Peterborough or Camberley office with travel to other sites as required.
Salary: The spot salary for this post is £43,322 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

First round interview will take place on Tuesday 8th October.

Our client believes everyone has the right to a safe, secure and warm place to call home. Are you ready to help them deliver lasting change for their customers?

They’re looking for a Policy Advisor to join their Strategy, Policy & Insights team. As their Policy Advisor, you’ll be responsible for supporting the development and reviewing of policies that support the strategic objectives of our client.

This role will support the Senior Policy Advisor with extensive research, stakeholder engagement, and the creation of evidence-based policy recommendations to ensure that our client meets its regulatory and legislative requirements, enhances service delivery, and promotes sustainable housing solutions.

To be successful the Policy Advisor will need to work closely with the Senior Policy Advisor to ensure policies are fit for purpose, understood, and followed by all relevant colleagues. 

This is an exciting opportunity as you’ll be involved in setting up and shaping our client's Policy function, supporting their Corporate Strategy of delivering lasting change. This is a dynamic role with a national remit.

You’ll also receive:

- 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts. 
- Cycle to work scheme.

What skills/behaviours do you need to be a Policy Advisor?

- Proven experience in policy development, research, and analysis within the housing sector
- Strong understanding of housing legislation, regulations, and best practices.
- Excellent analytical, writing, and communication skills.
- Ability to work collaboratively with a wide range of stakeholders.
- Strong project management skills and the ability to manage multiple priorities.
- Ability to adapt to changing priorities in a dynamic environment

They’re a keen promoter of agile working and encourage working from home, as long as they meet their customers’ needs. They’ll provide you with the equipment and software you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Who is our client?

Our client believes that everyone should have access to an affordable, sustainable, and safe home, and their work across the country aims to do just that.

They’re a national organisation, but with a community focus. They were formed in 1966 and have grown in the time since, and now provide homes and services to over 40,000 customers.

They understand the impact their work can have in creating better places for people to live by providing well-designed housing, which is in short supply, and building sustainable communities where people choose to live. They are proud of their Homes England Strategic Partnership, which allows them to build even more homes in areas of housing need.

But they are not just about building new homes. They invest in their existing homes to make sure they offer their customers the very best in living standards by adapting to meet new ideas, environmental changes, new regulations for safety and security and modern technology to make them a home for life, in every way their customers need them to be.

Caring for their customers also means caring for their environment. With their ambitious energy-efficient development plans, and their retrofitting projects which are modernising their current homes; they are putting sustainability at the fore so that they can drive value for customers now and in the future.

As anchor institutions in the communities where they work, it’s important they leverage partnerships and seek opportunities for customers that provide the foundations for better living. They build relationships which accelerate and advance their work to ensure customers are supported if they need it and can be happy living in their homes. Their new operating model puts their colleagues in the heart of their communities. They are committed to building strong relationships with their customers and they work alongside them to co-curate the services they deliver.

They never stop evolving – they are ambitious and driven and understand that great performance is a product of an inclusive and supportive environment, where colleagues can thrive and achieve their best. With a new people strategy and corporate strategy which will sets out their commitments from 2024-2027, it’s an exciting time to join our client.

If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold sponsorship.

You may have experience in the following roles: Public Policy Advisor, Housing Policy Analyst, Regulatory Affairs Specialist, Policy and Research Officer, Strategy and Policy Advisor, Government Relations Advisor, Policy and Advocacy Manager, Policy and Communications Advisor, Senior Policy Advisor, Urban Planner, Policy Research Analyst, etc.

REF-216 748

As an expert in people safety and secutrity, you will enable us to serve the persecuted church well, by finding the right balance between keeping our people as safe as we can and still being free to do everything we need to do and go anywhere we need to go as a ministry. 

You will work across the various entities within the organisation, to take a holistic view on advising managers and staff on safety and security. You will analyze and advise on security incidents, enable greater organizational learning and awareness, and help managers and staff to comply with agreed security procedures, while working cross-culturally. In the event of a crisis situation, you will advise on all aspects of handling the situation. You will be fully aligned with the core values of Open Doors and have a passion to serve the Persecuted Church. This role reports to the Director of People and Culture.

Your key responsibilities

·Advise proactively on identified threats and risks, and on specific staff safety and security matters on request.

·Provide a cross-organization perspective on how staff safety and security management can improve.

·Promote a culture of safety and security.

·Encourage an approach to compliance with our global security policy and handbook, which respects the need for organisational responsibility as well as the calculated acceptance of necessary risks.

·Provide advice in any crisis situation, including as part of a crisis management team.

·Maintain a record of staff safety and security incidents and near-misses, and analyze learnings and trends.

·Develop security-related learning needs analyses, and enable learning solutions.

·Support and work together with regional and local staff security experts and point persons.

Your profile

·Committed Christian with a heart for the Persecuted Church.

·Relevant education and experience.

·Able to provide advice and practical support on a wide range of safety and security matters.

·Able to work practically and give advice in critical situations.

·Analytical and abstract thinker.

·Excellent communicator and influencer, able to work with people at all levels in an organisation and in different cultures.

·Experience of managing change and providing or facilitating learning.

·Result- oriented with proven project management skills and the ability to deliver on time.

Our offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. The role can be based in the UK, US, Netherlands or any existing Regional or Country office location on approval.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Housing Advisor

Reports to: Manager of Advice Services
Location: Westminster, Central London
Hours: Full time or part time (21-35 hours)

Salary: £36,000 per year (pro rata for part time)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Housing Advisor to provide a structured advice and information service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness. This is an exciting role in our Advice team that will manage a specialist housing caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.

This is just one of the new posts we are recruiting as part of a new project to support families experiencing homelessness in and around Westminster.  It follows a report we published last year on the lived experience of families living in temporary accommodation. We are delighted to have secured funding to help us build on this research and pilot different approaches to reach those most in need.  We want to develop support that not only meets emergency needs but can enable longer term outcomes.  Our aim is to build the case for positive change and reduce future rates of homelessness and poverty.  In this role you can play a part in designing, testing and evidencing different approaches with a team of colleagues that cross different advice specialisms and professional family support.

You will join a Centre with a distinct service offer.  In our staff survey last year 94 % of colleagues said they enjoy the work they do, and 95% felt they make a difference.  Our central London location and generous supporter base is helping us build our impact and influence through a strengthened ability to evidence the impact of our work.  We work hard to give our advisors the time and autonomy to achieve the greatest change for our clients. 

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

Closing date for applications: There is no closing date for this role.  We will be evaluating applications as we receive them, so if you are interested in the position, we would encourage you to apply as soon as possible.

Employment Advisor

Programme Overview

The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.

There are two roles, one based in Southampton and the other based in Eastleigh

The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress.

Primary Duties and responsibilities:

• Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
•  Assessing the customer’s starting position to decide how to best meet their needs. 
• Building rapport and a positive working relationship with each customer.
• Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
•  Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
•  Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
•  Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
•  Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
• Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
• Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.

Skills and experience:

Required

A passion for working with people and have a solution focused approach

Experience of working in a customer focused, target driven environment.

Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.

A level of independence and professionalism to work independently and in a small team;

Detail-oriented with strong organisational skills;

Interest in welfare to work

Desirable

Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles

Knowledge of the employment market in their area.

Key Competencies:

Creative intelligence; 

Ability to motivate, challenge and inspire; 

Proactive and solution focused;

Excellent communication skills; 

Performance and target focused; 

Excellent organisation and prioritisation skills; 

The determination and drive to want to make a positive difference.

Location and compensation

There are two positions available, one based in our Southampton office and the other in the Eastleigh ffice. 

Compensation: You will receive a salary in the range 25,500-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.

Company Overview:

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium is a Real Living Wage Employer.

Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £27,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)

We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.
About the role:

As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.

Key Responsibilities:

• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.

You will have:

• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules
The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Advisor and Caseworker - Integrated Advice

Location: Bromley by Bow Centre, London - Borough of Tower Hamlets in East London
Salary: £32,082 per annum (pro rata to £25,665 p.a 0.8 FTE)
Job Type: Part time, 28 hours per week
Contract Type: Permanent

We are recruiting an Advisor and Caseworker to help us meet the growing needs of our community who are facing the cost-of-living crisis, energy crisis and help improve their health and wellbeing. The Integrated Advice service at the Bromley by Bow Centre is a well-established programme of support which has been running within East London for over a decade, providing in-depth one-to-one advice on welfare benefits, debt, housing, financial and energy advice, community workshops, training and volunteering opportunities.

All our advisors are expected to work across a range of contracts and support the team in its delivery of key performance indicators (KPIs). The Centre’s holistic approach means that we seek to support peoples’ multiple needs. Within all of our services, we aim to gain an understanding of our clients’ needs and support them to access a range of services and activities both at the Centre and through local partners.

This role will focus on supporting local older residents who are living in poverty. The Advisor and Caseworker will reach out to identify and engage with older residents in need, liaising closely with other local services. The role will provide free, impartial and confidential advice to older people in Tower Hamlets and neighbouring boroughs on a range of issues including welfare benefits, housing, debt, money management, energy advice and community care.

You may have experience in the following roles: Welfare Advisor, Housing Caseworker, Debt Advisor, Money Advice Caseworker, Benefits Advisor, Community Outreach Worker, Support Worker, Advocacy Caseworker, Citizen Advice Bureau Advisor, Financial Inclusion Officer, Income Maximisation Officer, Social Welfare Advisor, etc.

REF-216 798

Overview of Role:

As Human Resources Advisor you will be joining a small, friendly and supportive HR team providing advice and support to managers and staff across the full range of employee life-cycle activities. This is a maternity cover post, so is offered on a fixed term contract for 12 months. As this is a short-term contract, we are looking for someone with HR experience at this level who can also embody our culture as a charity with a Christian ethos.

You will provide HR advice and support, to our Centres of Mission (CoM) (which are local projects run in partnership with Diocese to share the Good News of Jesus); our central services team in Sheffield known as Co.Lab; and our Sheffield based conference centre and accommodation.

The HR Advisor will play a key role in developing and strengthening the relationship between the staff, line managers and HR and ensure we deliver an effective HR service which is aligned with the service to the wider organisation. The post holder will work closely with managers in making sure the Christian ethos and values of Church Army are part of their culture and practice as line managers.

This role suits someone who is a HR generalist with strong knowledge of key HR practices including recruitment and retention, employee relations and development and training. The ideal candidate will be experienced in working in HR and hold a related qualification such as CIPD. As the role will be the link between HR, CoMs and our Co.Lab team, the post holder will play a key part in ensuring the vision, values and ethos of Church Army are evident. They will also bring their day-to-day experience of those areas into shaping the practice of the HR Team.

Salary: £21,029 (0.7) per annum / £24,033 (0.8) per annum (FTE £30,041) per annum

Hours: Flexible options for part-time hours (FTE is 37.5 hours):
26.25 hours (0.7) per week
30 hours (0.8) per week
Working pattern flexible between Monday to Friday.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave:173.25 hours (0.7) per annum / 198 hours (0.8) per annum (inclusive of Bank Holidays) (FTE is 247.5 hours = 25 days plus eight days bank holidays)

Contract:  Part-time, Fixed Term (Maternity Cover)

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work.  As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
• Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
• Knowledge and experience of working in a health or social care setting.
• Evidence of basic counselling skills.
• Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
• Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
• Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
• Able to present confidently to external stakeholders and partners at various levels.
• Proven ability to work effectively and be accountable in an outcome-driven environment.
• Ability to collect and report data to support service performance and evaluation.
• Excellent computer skills including ability to utilise database and Microsoft packages.
• Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
• Knowledge of employment and disability related benefits.
• Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
• Willingness to travel in designated Borough of Hounslow.
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The role holder must also:

• Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
• Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
• Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
• Receive regular supervision and training to meet individual, team and organization's needs.
• Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
• Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.

Background to the role

Age UK East London are recruiting a Welfare Benefits Advisor to join our growing information and advice

team.  We support thousands of people a year to maximise their income, challenge bad decisions, and ensure that they understand their rights and entitlements.

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.  Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.

Job description

Job Purpose

· To provide Information, advice and support to clients enabling them to remain independent in their own homes.

· To work with the Advice Service to deliver and maintain excellent services to AQS standard.

· To provide home visits and office appointments, delivering advice via a variety of channels such as phone, video call and face to face.

· To work with clients to deliver holistic support that promotes wellbeing, independence that reduces health inequality and poverty.

Key Tasks

· To provide quality-assured independent advice and casework support to adults across East London. 

· To maintain accurate case records in line with all relevant legislation and quality assurance benchmarks.

· To conduct welfare benefit calculations and advise accurately on entitlements.

· To complete applications for welfare benefits and grants etc.

· To support people to understand their rights and challenge decisions made against them such as welfare benefit appeals to first tier tribunal. 

· To deliver a holistic, person-centred and strength-based service focussed on independence and wellbeing.

· To support service data input to support the service with evaluation and monitoring KPI’s.

· To keep up to date knowledge of welfare benefit, Housing and Social Care policy and legalisation.

· To support the service to be flexible and responsive to change and community need.

· To train and mentor volunteers.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, committee meetings, partnership, network forums and monitoring meetings as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

To carry out the duties of the post in accordance with Age UK East London’s policies and procedures including: EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· The role reports to the Information & Advice Team Leader

· Close working with the Advocacy Service.

· Close working with GP’s, Outreach Venues, Hospital Ward Staff.

· Close working with the Advice Providers Network in Hackney.

Person Specification

Experience

Essential

· Minimum of 18 months experience of providing welfare advice whether in a paid or voluntary setting.

Desirable

· Experience of supervising volunteers.

Knowledge & Understanding

Essential

· Holds NVQ Level 3 Advice & Guidance, or equivalent, qualification, or ability.

· Expert knowledge and understanding of Social Welfare rights and all relevant legislation/areas of law.

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

Desirable

· Knowledge of social care and the care act.

Skills/Attributes

Essential

· Intermediate IT skills, in particular use of Microsoft Windows, Word and Excel.

· Strong written and verbal communication.

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· A commitment to safeguarding and promoting the welfare of vulnerable adults and their carers*.

· A commitment to professional learning and development and reflective practise.

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· This post may require occasional evening and weekend work.

Employment Details

 Contract type

This contracted post is for 28 hours per week and may very rarely require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be based at Russia Lane but some travel across east London may be required to meet the needs of the service.

Salary 

Between £31,930 and £35,020 pa pro rata for part time.  Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: 23rd September 2024 at 9.00am

1st stage interviews: Week commencing 30th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department