Job Title: Community Outreach Advisor

Location: RHS Garden Bridgewater and North West

Salary: £26,000 per annum

Hours: Full time/37.5 hours per week

Contract: Fixed 2 years (initially)

The Royal Horticultural Society (RHS) is a national charity with a mission to inspire everyone to grow, as plants are vital to our wellbeing, the environment and the happiness of us all.

As a charity, we work collaboratively with our community partners to connect children, young people, adults and families with nature through our campaigns and outreach projects. We operate RHS Britain in Bloom, and conduct pioneering horticultural scientific research. We believe everyone in every city, town and village, should benefit from growing plants to enhance lives, build stronger, healthier, happier communities and create better places to live.

In association with regional partners, the RHS is supporting local organisations apply for and develop projects through the Greater Manchester Environment Fund, which aims to put nature at the heart of our communities. We are providing a thematic lead for horticulture activity through the Fund’s Community Enabler Programme, sharing skills, knowledge and advice with the community and to the wider partnership team.

We are looking for a Community Outreach Advisor / Enabler to develop projects and partnerships with the local community to support a wide variety of people to develop their gardening skills and transform spaces where they live. If you are a passionate about community engagement through growing, a professional horticulturalist with experience inspiring audiences new to gardening and the next generation of gardeners, then this is the role for you.

Experience of working with community organisations, volunteers, young people, children, families and schools is essential. With excellent communication and reflective skills and the ability to work collaboratively and in partnership with stakeholder organisations you should have experience of training and a qualification in practical horticulture (minimum of Level 2).

Details of our great benefits can be found on our website.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment.  We are an inclusive employer and welcome applicants from all backgrounds.

Finished your LLB, GDL, LPC or BTPC and eager to develop your legal skills addressing social justice issues, and ready to join our dynamic legal team then maybe this is a job for you. We are specialist drugs charity grounded in protecting the rights our clients who experience substance (alcohol & drugs) dependancy gain accees to health, housing and economic rights. These areas significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination. 

We're looking for 2 legal advisors with demonstrable understanding and experience in providing social welfare legal advice in crime, housing, benefits or debt. Extended training in these areas will be provided.

NEA, the national fuel poverty and energy efficiency charity, is recruiting for an Energy Advisor.

NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households through working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs.  

This post provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK. 

NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive and confident.  Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisors sit within the Operations Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances. 

Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as NEA will provide full training to the successful candidate.

This is a full-time role - 37 hours per week Monday to Friday on a flexi-time basis.

We are looking to appoint an Energy Advisor based in the South-West region of England.  All staff are currently working from home on a temporary basis and applications are invited from any location within the South-West. 

The job description which you will find on NEA’s website provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We have an exciting opportunity for a tenacious, compassionate and empathetic individual to provide welfare benefits advice to people aged 55+ years and over across Nottingham and Nottinghamshire.

The successful candidate will focus on maximising income by completing welfare benefit entitlement checks and providing support to make the relevant claims and challenge decisions where applicable. The candidate will lead a team of volunteers to support with various functions.

Applications are welcomed from candidates with experience of advice provision and in-depth knowledge of the welfare benefits system. However, full training can be provided for the right candidate with the transferable skills and ability to quickly learn the ropes and gain the required knowledge within a short period of time (on average four weeks).

The role requires excellent attention to detail, exceptional organisation and communication skills and the ability to accurately maintain comprehensive case notes and produce reports in line with contractual deadlines. The ability to work independently and be flexible to accommodating the changing demands of the service is a must.

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).

How to Apply

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: Monday 13th June 2022 at 9am.

Age UK Nottingham & Nottinghamshire promotes equality and diversity.

Registered Charity Number: 1067881

28 hours per week

The Disability Resource Centre (DRC) is one of the leading disability organisations operating in Birmingham, Solihull and the wider West Midlands.

This is an exciting opportunity to join our forward-thinking organisation to support the growth and development of a new ‘Plugged In’ service to enable people with disabilities to develop IT skills and knowledge to safely go online to enrich all aspects of their daily lives.

Reporting into the Service Manager, you will develop and implement a Digital / IT service which will genuinely and safely connect disabled people to their families, wider society, information services, and new exciting online activities.

To apply, please visit our website via the apply button. 

Closing date: Monday, 20th June 2022.

Home based position on a fixed term contract, working solely on the project Opportunity Suffolk ending 31 March 2023.

Although home based you will be working in a client facing role and must be able to travel to a variety of offices working with clients face to face in Suffolk every week. Ideally able to cover Lowestoft, Beccles, Bury and Stowmarket.

Building Better Opportunities projects are co-financed by the European Social Fund and the National Lottery Community fund

About us
Leonard Cheshire is going through a significant period of transformation, so this is a particularly exciting time to join our charity.

Leonard Cheshire currently supports more than 50,000 people across the UK and around the world to live, learn and work as independently as they choose, whatever their ability. With 5,000 staff and around 10,000 volunteers, we’re the UK’s largest voluntary sector provider of services for people with disabilities and we do everything humanly possible to empower people to live their lives as freely and as fully as they choose.

About the role

To deliver support to customers within the Leonard Cheshire Opportunity Suffolk  employment support programme

To prepare customers for work and support them through the interview process; providing them with skills, motivation, and confidence to move into suitable sustainable unsupported employment or through training and education,  supporting them to move closer to the job market, getting ready for employment.

About you

We are looking for a dynamic and energetic individual to support and deliver our Opportunity Suffolk employment programme. Duties will include supporting individuals in a group and 1-1 setting, delivering training and supporting people to enter paid employment particularly disabled people or those with long term health conditions.

You will carry out initial assessments, action plans and monitor progress to ensure goals are achieved. Some employer engagement experience is very beneficial as you will need to engage with a range of employers to identify suitable job opportunities to get the right person into the right job with the right organisation.

We are looking for candidates who have excellent people skills, a good understanding of disabilities either in a personal or professional capacity and the ability to engage with employers and adults alike. Previous experience in working within disabled individuals is not essential however highly advantageous.

Some experience of working on statutory employment and job brokerage programmes as well as experience in delivering employability skills training and good IT is desirable but most importantly is the ability to engage with people and the drive to help people meet their goals.

We seek candidates with a genuine commitment to our values and ethos.

Benefits

• Substantial annual leave
• A generous employer contribution to a company pension scheme with additional life cover
• Access to a cash health plan at favourable rates
• Flexible working and lots more. 

Building Better Opportunities projects are co-financed by the European Social Fund and the National Lottery Community fund. 

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received, although we will accept applications until the closing date.

Please ensure you send a supporting statement that covers the criteria in the Person Specification as well as a CV.

* No agencies please * 

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. We are looking for a talented individual to join our dynamic and well-respected team as a Policy Advisor. You will be enthusiastic and proactive with knowledge and experience of policy development.

Our team mission is to ensure people affected by dementia benefit from the progress in research, by providing evidence and insights to influence decision-makers. This ranges from making the case to increase investment in dementia research, embedding the concept of brain health within public health, supporting new ways to diagnose the diseases that cause dementia, through to preparing health systems to be ready for future dementia treatments. We work closely with key stakeholders, including government and other decision makers, to shape policy on these themes.

For this particular role you’ll be working to build on our existing progress to embed the concept of brain health across the policy landscape. You will be developing insights and asks to influence policy makers on importance and potential to improve brain health and reduce dementia risk.

You will report to a Policy Manager while working in a matrix fashion with colleagues in the wider Policy and Public Affairs Team and beyond across the charity.

Main duties and responsibilities of the role:

• Undertake comprehensive analysis and interpretation of relevant resources to position Alzheimer’s Research UK as a thought leader and enable us to effect positive change.
• Co-ordinate and deliver assigned projects within the policy team;
• Gather and synthesise necessary evidence, including statistical information, health policies, and scientific outputs to develop insights. This may include working with other ARUK colleagues to produce accurate, timely and insightful policy materials and briefings.
• Use insights to develop a range of outputs, such as scoping activities, literature reviews, reports, summaries and presentations for internal and external audiences. These should identify areas of interest highlighting potential implications and proposing relevant actions or asks.
• Develop relationships with internal and external stakeholders to help shape, deliver and help influence the outputs of the projects, ensuring ongoing constructive relationships.
• Utilise public and patient involvement approaches to support insight development as appropriate.
• Analyse, interpret and present data using both quantitative and qualitative techniques as appropriate.
• Working with the Policy Manager, to help develop and maintain mechanisms to keep abreast of the policy environment.
• Contribute to a range of submissions to government departments and their agencies, parliamentary committees, and other UK and international organisations as appropriate.
• Help to develop and roll-out campaign and project ideas with key audiences that deliver against ARUK policy objectives.
• Under guidance from the Policy Manager, to attend external working groups and help develop partnerships beneficial to ARUK.
• Support the work of Public Affairs colleagues to strengthen existing and emerging relationships with political and other parliamentary stakeholders.

Additional Responsibilities:

• Contribute to cross-cutting projects and activities to support the Policy and Public Affairs team and wider charity needs.
• Undertake any other relevant duties and projects delegated by the Policy Manager in line with the responsibilities of the post.

What we are looking for:

• Sound knowledge of the policy processes in the UK.
• An analytical and evidence-based approach, with the ability to identify and solve a range of problems with minimal guidance.
• Ability to work with a high level of accuracy and attention to detail.
• Ability to analyse and interpret complex data to identify key messages.
• Experience of building constructive relationships with stakeholders across multiple organisations, especially within a health, public health or health policy setting.
• Ability to manage a broad programme of work with multiple projects and balance competing priorities.
• Ability to write professionally, with the skills to adapt communications for different audiences.
• Good organisational skills and the ability to prioritise a changing workload.
• Excellent personal communication skills, with the ability to communicate and engage with people at all levels, in a range of face to face and online settings.
• Strong negotiation skills.
• A passionate, proactive and curious approach.
• Professional and hard-working team player.
• Outgoing, enthusiastic and able to remain calm under pressure.
• Ability to show initiative and adaptability in a complex and changing policy environment.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £28,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 5th June 2022, with interviews likely to be held week commencing the 13th June 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Contract: Permanent, Full- time (37.5 hours a week)

Salary: £22,489 - £23,672 per annum

Location: Barnsley and Sunderland

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Jobs & Education Advisor to join our CP Works team based in Barnsley and Sunderland. In return, you will receive a competitive salary plus excellent benefits.

This is a permanent contract opportunity with a closing date of Monday 30th May 2022. Interviews will take place on Monday 13th June 2022.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Role

We are looking for a Jobs & Education Advisor to deliver employability programmes and contracts as requested by management. The post holder will manage a caseload across Barnsley and Sunderland and you will be expected to;

• Provide employment support to young people and/or unemployed clients. Deliver safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal/external programmes.
• Ensure the maximum number of learners achieve an employment, education or training (EET) status and or qualification post programme.
• Accurately create, track and manage young people’s EET data
• Provide face to face and telephone liaison at all levels,
• Maintain partnerships with all relevant external agencies
• Provide outreach across Barnsley and Sunderland

About You

The successful candidate would ideally hold an NVQ 3 or other professional qualification in Information, Advice and Guidance or in a related field and with a strong knowledge of working in compliance with safer working guidance and legislation. You will have strong written and verbal communication skills, and the IT skills necessary to undertake all administrative and reporting requirements. You will possess literacy and numeracy skills sufficient to support people around employment matters. You will be able to positively engage and understand the educational and employment needs of disadvantaged people through past appointments.

You will have strong knowledge and understanding of the importance of working in an equal opportunity and anti-oppressive framework and a willingness to put this in to practice.

Safeguarding Checks

Appointment to this post will be subject to the receipt of a satisfactory criminal records check, satisfactory completion of references which covers a 5 year period and satisfactory checks of right to work documentation.

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Jobs & Education Advisor click ‘Apply’ now!

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2022/23. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Support

In February 2016 we launched our nurse-led Support Line. We have answered over 13,000 queries from patients, carers, family members, friends, and health professionals. We are independent and confidential, offering time and a listening ear, and help people to find the right answers for them. We help regional and national peer support groups to run effectively across the UK. These groups offer a lifeline to people affected by sarcoma. We offer annual grants to each group, attend group meetings to give presentations, provide speakers and give support and advice to group leaders.

Information

Sarcoma UK provides health information to those affected by sarcoma, their families and friends. Our range of patient guides cover diagnosis, treatment, rehabilitation and many other issues faced by those affected by sarcoma. Our information is very well received by patients and health professionals.

In March 2018 we launched the Sarcoma Clinical Trials Hub on our website. It is an accessible way for the sarcoma community to find out about sarcoma clinical trials in the UK.

Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.

Support Line Advisor

Hours: Full-time (37.5 hours per week)

Location: Home based. The post holder will be required to come to the office occasionally for meetings (Angel, London EC1V).

Benefits:

• Flexible working
• Up to 5% matched contribution to Sarcoma UK pension scheme
• Sarcoma UK life insurance scheme
• 25 days holiday entitlement per annum plus bank holidays, the working days between Christmas and New Year and your Birthday
• Interest-free season ticket and bicycle loan
• Monthly clinical supervision and one to one therapy sessions if required

Job purpose

The purpose of the role is to provide expert support and information to people affected by sarcoma through the effective delivery of Sarcoma UK’s confidential Support Line service.

For further information, please click on the Application Pack where you will find the detailed job description and person specification. 

Contract: Permanent, Full- time (37.5 hours a week)

Salary: £22,489 - £23,672 per annum

Location: Manchester

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Jobs & Education Advisor to join our CP Works team based in Manchester. In return, you will receive a competitive salary plus excellent benefits.

This is a permanent contract opportunity with a closing date of Monday 30th May 2022. Interviews will take place on Wednesday 15th June 2022.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Role

We are looking for a Jobs & Education Advisor to deliver employability programmes and contracts as requested by management. The post holder will manage a caseload across Manchester and you will be expected to;

• Provide employment support to young people and/or unemployed clients. Deliver safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal/external programmes.
• Ensure the maximum number of learners achieve an employment, education or training (EET) status and or qualification post programme.
• Accurately create, track and manage young people’s EET data
• Provide face to face and telephone liaison at all levels,
• Maintain partnerships with all relevant external agencies
• Provide outreach across Manchester

About You

The successful candidate would ideally hold an NVQ 3 or other professional qualification in Information, Advice and Guidance or in a related field and with a strong knowledge of working in compliance with safer working guidance and legislation. You will have strong written and verbal communication skills, and the IT skills necessary to undertake all administrative and reporting requirements. You will possess literacy and numeracy skills sufficient to support people around employment matters. You will be able to positively engage and understand the educational and employment needs of disadvantaged people through past appointments.

You will have strong knowledge and understanding of the importance of working in an equal opportunity and anti-oppressive framework and a willingness to put this in to practice.

Safeguarding Checks

Appointment to this post will be subject to the receipt of a satisfactory criminal records check, satisfactory completion of references which covers a 5 year period and satisfactory checks of right to work documentation.

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Jobs & Education Advisor click ‘Apply’ now!

Each year Age UK East London helps 9500 older east Londoners living in the country’s top pensioner poverty hotspots. Many are aged 70+, living alone in poverty and poor health. Most people have one or more long-term conditions, for example diabetes, COPD, or heart disease. They often struggle to access services and have no family to support.  They are struggling to make ends meet and watching every penny. With millions more individuals and families soon to be tipped over into poverty by the rising cost of living we are here to help mitigate the worst impact and ensure that people don’t have to choose between heating and eating.

We deliver advice across the three London Boroughs of Tower Hamlets, Hackney and Newham. Each year 2,100 clients receive detailed casework. Around 1,400 are experiencing significant life events, which are often interlinked.

During the year to 31st March 2022, we helped older people improve their financial position by £2.8million. Overall, 96.5% of our clients felt they were treated with respect by staff and given clear and useful information.  93% felt the support they received allowed them to stay as independent as possible.

Our I&A Service has grown to meet the ever-increasing needs to our communities and we aim to continue to develop our capacity and accessibility whilst maintaining the highest quality standards and achieving maximum outcomes for our customers.  To support the next phase of growth, we are recruiting a Senior Advisor to join our team to support the development and delivery of an expert, preventative and well-being focussed Information and Advice Service delivered across multiple channels.

JOB PURPOSE

• To support the Head of Advice, Advocacy and Integration to develop, deliver and sustain trusted independent advice services to AQS standard.
• To supervise and support a team of advisors and volunteers across three East London boroughs to maintain excellent case records and guarantee quality of advice.
• Provide information and advice to Adults and their carers and their carers to maximise their income,  promote their wellbeing  and independence.
• To support the development and implementation of an advice service that is accessible remotely, face to face, in multiple settings and use technology to reach as many local people as possible.
• Support integration of services, partnership development and multi-disciplinary working in our communities.

KEY TASKS

Supervisory Duties

• To complete file reviews and case checking procedures in line with the current Quality Standards.
• To conduct supervision and appraisal of the information and advice team.
• Supervise the work load of the advice team, allocating cases, monitoring case progress to ensure timely completion of referrals.
• Represent AUKEL at network and partnership meetings ensuring that AUKEL Information and Advice service is at the forefront of service delivery in the borough.
• Conducting and recording regular team meetings.

Provision of Advice

• To carry out benefit checks, benefit applications and form filling services to older people and their carers.
• Escalate cases, raise complaints and challenge decisions made about our clients which are unlawful or erroneous. 
• Provide accurate and up to date advice on housing, Community Care and Consumer Rights.

Reporting and monitoring

•  Supervise and Monitor our client database to ensure the information we hold is accurate and up to date.
• Support the Head of Advice, Advocacy and Integration to compile and submit regular evaluation and monitoring reports to our funders making sure relevant information is available and accurate.
• Generate outcomes data and gather customer satisfaction surveys.

General

• To undertake any other duties within the competence of the post holder under the direction of the Head of Advice, Advocacy and Integration as may be required from time to time for the smooth running of Age UK East London.
• Represent AUKEL at network and partnership meetings ensuring that AUKEL Information and Advice service is at the forefront of service delivery in the borough.
• Promote the Information and advice Service and develop communication  plans.
• Attend regular Team Meetings and Supervision to ensure personal development and the continuous improvement of the Information and Advice Service.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

FUNCTIONAL LINKS

• The post holder will be line managed by the Head of Advice, Advocacy and Integration.
• Supervisory responsibility for 4 advisors and sundry volunteers.
• Close working with GP’s, Outreach Venues, Hospital Ward Staff, Local Authorities and other AUKEL Services.
• Close working with the Advice Provider Networks in East London.

PERSON SPECIFICATION

Experience

• Minimum of 18 months supervisory experience in a Quality Mark holding advice service.
• Experience of providing advice services that support carers and older people enabling their independence by providing up to date knowledge of services available to them.
• Demonstrable experience in negotiating Welfare Benefit changes and duties to carers in accordance relevant legislation.
• Holds NVQ Level 4 Advice & Guidance, or equivalent, qualification.
• Experience of people management.

Knowledge and understanding

• Knowledge of Issues that affect adults, older adults and their carers.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users.
• Understanding of relevant legislation, areas of law, tribunal system and local authority acts.
• Knowledge of wider Adult Social care sector, integrated commissioning and NHS 10 Year Plan.

Skills/Attributes

• Commitment to working creatively within a team.
• An open minded and questioning approach.
• Excellent communication, numeracy and literacy skills.
• Good planning and organisational skills.
• Demonstrable leadership qualities.

Additional requirements

• This post requires IT skills in Windows and ability to use Microsoft word and excel;
• This post may require occasional evening and weekend work. 
• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

PLEASE DOWNLOAD THE APPLICATION PACK TO FIND OUT MORE ABOUT THE ROLE AND THE BENEFITS OFFERED BY AGE UK EAST LONDON.

About us:

We’re the parent company to a group of 3 charities who provide life-changing mental health, housing and domestic abuse services across the North of England.

Why join us:

We have big ambitions for our People Team and as well as offering generalist HR expert advice, guidance and support you’ll get the chance to lead on some truly exciting projects to ensure we’re a great place to work.

This is a fantastic opportunity if you’re looking to build on your experience within a supportive and friendly team. We’re keen to support your continued development as a People/HR professional and will pay for your CIPD qualification/upgrade!

So, do you:

• Establish credible and influential working relationships
• Have excellent interpersonal and communication skills
• Have up to date knowledge of HR best practices and employment law
• Provide an excellent service to those you work with

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!

What’s in it for you?

We’re committed to providing an environment where you can be yourself and thrive. You’ll benefit from:

• Hybrid Working
• Commitment to flexible working
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity and adoption benefits
• Care workers discounts
• Access to our Employee Networks including BAME, LGBT+, Mental Health and Wellbeing etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

At Inspire North, we aim for our workforce to reflect the diverse and exciting region we serve and welcome applications from everyone, so come as you are and join us!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

Recruitment Advisor - Early Career Teachers

Reports to: Senior Recruitment Manager for ATT & ECT

Location: West London – currently operating an agile working policy with two core days (Mon and Weds) in the office

Contract: Permanent

Pattern: Full Time (standard hours 9am – 5.30pm)

Closing date: 31/05/2022

Interviews: w/c 06/06/2022

Salary: £35,000 to £40,000 (depending on experience)

About the role:

An exciting opportunity to join us as we expand the work of the recruitment team, this brand-new role will help to design and implement our new approach and strategy for the recruitment of Early Career Teachers (ECTs) across our network of schools.

At the same time, you will be building relationships and brand familiarity with ECTs across all of Ark’s geographical areas, with the goal of attracting exceptional teachers to challenging-to-fill teaching positions. By joining a growing department and organisation, you will have scope for professional development.

Key Responsibilities and Duties:

• Strategic input and advice on our approach to Early Career Teacher recruitment
• Design and delivery of key activities for the recruitment of Early Career Teachers
• Early Career Teacher resourcing for hard to fill roles across the Ark network
• Candidate mapping from internal connections - work closely with existing recruitment teams to identify future potential candidates and work with HR Business Partners to identify existing internal candidates who may be looking to move
• Work alongside other members of the team to execute attraction campaigns to increase brand awareness and pull through applications or expressions of interest
• Identify and attend key events to market Ark to ECT talent and connect with ECTs

Key Requirements:

• Qualified to degree level or equivalent relevant experience
• Experience working in recruitment
• Experience of the education sector is desirable but not essential
• Highly articulate and intuitive when it comes to people. An ability to build rapport quickly, especially over the phone is crucial
• Hard-working, detail-orientated, systematic, and organised
• Confidence and ability to work independently, self-reflective and responding well to advice and guidance

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service
• We are committed to providing high-quality professional learning throughout your career with us and offer a variety of training sessions and experiences designed to meet your needs
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bicycle and gym discounts offering up to 40% off your local gym
• As an Ark Schools staff member, you will have the opportunity to be part of the generous Local Government Pension Scheme (LGPS), a salary average defined benefit pension scheme - this means you build up a guaranteed amount in your pension, payable for every year of your retirement

About Ark

Ark is an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we are a network of 39 schools, educating around 28,500 pupils in areas where we can make the biggest difference. We also incubate start-up programmes (Ark Ventures) that improve the education system.

How to Apply:

Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Tuesday 31st May 2022 but please note: we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response.

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check.

Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. 

Advice Line Advisor

About reunite International Child Abduction Centre

reunite International Child Abduction Centre is the leading UK charity specialising in international parental child abduction and the movement of children across international borders. For over 30 years we have been providing advice, information and support to parents, family members, guardians, and professionals who are involved in cases of international parental child abduction, prevention of abduction, relocation and contact across international borders. Our telephone advice line is open 24/7 and manages in excess of 1,500 new cases and 20,000 calls every year.

We are recruiting for the below post through funding provided by the Ministry of Justice and the Foreign, Commonwealth and Development Office. We will provide a comprehensive induction and training for successful candidates.

Job title: Advisor 

Hours: 35 hours a week (usually 9.30 – 5.30) 

Reporting to : Advice Line Manager

Location: Office based (Leicester)

Salary: £20,500 

The Advisor manages telephone calls predominantly from parents/carers, and also from third party agencies and professionals, where a parental child abduction or retention event is either feared imminently, is in process or has happened. The Advisor will provide advice, support and information. We are looking for an individual who can interact well with people in stressful situations and who can provide focus, maintain attention to detail and provide a calm, practical, reassuring and professional presence.

You can apply to this post by downloading the application form and following the instructions.

• Please note we do not accept CVs
• Closing date and time for this post is 5pm on 16/06/2022
• Interview dates for this post will be in July 2022

Job Description: Advisor

A. AIMS OF THE POSITION:

• Provide high-quality, impartial, professional advice, information and support to clients calling the advice line who may be parents, carers, family members and professionals experiencing international parental child abduction or have concerns about the movement of children across international borders.
• Maintain accurate, up to date, confidential data and records on the case management database to ensure continuity of service to clients and sound data source for reunite to draw on for reporting, monitoring, evaluation and fundraising.

B. SPECIFIC AREAS OF RESPONSIBILITY:

1. Advice line:

• Staff the advice line 35 hours a week, responding to clients’ inquiries
• Undertake shifts on the out of hours, mobile telephone rota to ensure the service is delivering 24 hours a day, 7 days a week

2. Data and records

• Maintain accurate, prompt, up-to-date and appropriate records on the case management system to enable colleagues to maintain continuity of the service and managers to use data for essential functions such as fundraising, monitoring, reporting and evaluation
• Adhere to workplace policies and standards in record keeping and performance, with particular reference to confidentiality and safeguarding

3. Support and participation

• Be a calm, efficient, practical, impartial, reassuring support to often highly stressed and anxious parents and carers
• Participate in front-facing, external fundraising, communication, emotionally supportive and related events that may involve engaging with parents and third parties to promote the work and ethos of reunite and support parents and others affected by the movement of children across international borders

C. GENERAL

• Adhere to workplace policies and standards
• Maintain accurate records and data
• Participate in staff and team meetings and related opportunities like supervision, training and development opportunities
• Support colleagues and management in preparing funding reports, monitoring and evaluation reports, fundraising bids and media and communications as appropriate
• Carry out your own administrative duties
• Undertake any duties consistent with the post as may be reasonably requested by the Advice Line Manager, Chief Executive Officer and Board of Trustees.

Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.

Person Specification 

Experience, abilities and knowledge:

1. Experience of working with vulnerable people in emotionally charged or stressful situations: Desirable

2. Experience of partnership working: Desirable

3. Experience of working supportively with colleagues in a small close knit team: Desirable

4. Ability to use wide range of IT including use of databases and other software: Essential

5. Ability to maintain accurate, up to date records and handover: Essential

6. Ability to relate well to people who may be stressed and to provide a calm, reassuring and supportive focus by phone in particular: Essential

7. Good ability with oral and written communications for a wide range of audiences and occasions: Essential

8. Attention to detail: Essential

9. Knowledge of/willingness to learn and relay information in respect of law and legal information: Essential

10. Knowledge of/willingness to learn and apply principles of safeguarding and protection of vulnerable people: Desirable