Are you interested in supporting people who have, or are recovering from mental health problems; experiencing barriers affecting their ability to move towards or stay in paid employment? Do you have what it takes support and lead a team of individuals as part of an organisation that prides itself on its professionalism, values and the passion of its staff to make a real difference? 

Status Employment are looking for 1 IAPT Senior Employment Advisor and IAPT Employment Advisers to work 35 hours per week over 5 days. Joining our established team attached to the Lambeth Talking Therapy Service, you will be working with clients with common mental health needs and other barriers to employment.

1 IAPT Senior Employment Advisor:  £32,000 - £38,000 - 1 year contract with potential to be extended

1+ IAPT Employment Advisor: £25,000 - £28,000 – Contract role funded until Sept 2020 with potential to be extended

All roles are an ASAP start to work 35 hours a week over 5 days to join our established team working in the borough of Lambeth.

Working alongside Lambeth Talking Therapies   

The Lambeth Talking Therapies programme provides short term therapy for people with common mental health issues such as anxiety or depression. Status Employment has been the Partner of Choice since IAPT started in Lambeth in 2009. We work closely within this integrated health team, to provide a short term holistic and person centered service. As with Therapy the intervention is short term, typically 2-4 months but varies depending on the need of our client.

This is a great opportunity to be part of an organisation that prides itself on its professionalism, values and the passion to make a real difference and contribute to real change within mental health. We are a close-knit, ambitious team, committed to learning and developing and adding value to the clients we support.

 As an Employment Adviser you will provide advice, guidance and support for clients who are:

• Off sick and wishing to return to work
• Retaining employment
• Job seeking activities

You will work collaboratively with clients, therapists and employers to deliver best outcomes. Supporting the client to devise a strategy to help them move forward with employment needs, you will deliver job seeking, CV and Interview workshops, develop an effective knowledge of the Equality Act 2010 and support job applications.

As Senior Employment Advisor, you will do the role of adviser outlined above, with a particular focus on supporting clients to know their employment rights. You will be developing and managing an ambitious team where learning is a focus, as well as working with internal and external senior stakeholders.

Please note the post holder will need to be willing to work in any part of the Borough of Lambeth and work from 11.00 to 19.00 on one day a week, as determined by Status Employment, to support clients who cannot attend during normal office hours.

Please send in your CV and Covering Letter (in line with the job description). 

Closing date is 27 November 2019

Interview Dates are: Monday 2nd December and Tuesday 3rd December

Telephone Adviser (Birmingham)

30 hours per week

£16,365  (£20,183 FTE pro rata plus pension and healthcare scheme benefits)

The opportunity

We have an exciting opportunity for an enthusiastic and motivated individual to join our Advice Team focusing primarily on advice via telephone. Ideally you will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. You will also have experience of generalist advice work including working with Welfare Benefits.

The ideal candidate

This is a forward thinking, energetic role for someone passionate about delivering high quality service to older people. Ideally, you will have proven experience of advice work in the advice or third sector and experience of working within a fast paced environment handling administration and information systems and client interactions. You must have excellent communication and organisational skills, with a commitment to provide a high quality service.

The organisation

We are a locally foused charity with over 160 staff and volunteers across Birmingham and Sandwell. We provide free, impartial advice and information on a wide range of issues to people aged 50 and over. We are looking to grow and expand to reach more of the older people in Birmingham and Sandwell.

Application forms must be completed fully; CV’s will not be accepted.

If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations.

The deadline for applications is Monday 2nd December 2019.  Interviews to be arranged between 9th December and 13th December.

Purpose of the Job:

• To provide professional and effective advice and guidance to a broad range of service users of RMC.
• To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

Principal Tasks

Working within the team

• To ensure the professional and organisational requirements are respected and met during the delivery of n related advice.
• To assist the senior colleagues and Operations Manager in order to drive efficiency, quality, systems improvement and target achievement.

 Casework and advice

• To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
• To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
• To provide appropriate support and mentoring to any volunteers under supervision.
• To represent RMC at external meetings and events when required by the senior colleagues. 
• To maintain effective working relationships with partners and stakeholders.

The Senior Property Advisor is the lead member of the Property Advice Team. The Property Advice Team consists of an in-house Property Advisor, Associate Property Advisors and Volunteer Property Advisors. The team is supported by The Foundation’s Register of Property Professionals.

The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. 

The Senior Property Advisor will have the following key areas of activity and responsibility:

1. Management of Property Advice Team
The Senior Property Advisor will support the Foundation’s CEO in line-managing the Property Advice Team. Aspects of this support will include:

• Ensuring appropriate processes are in place and followed by team members.

• Having oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained.

• Ensuring cases, projects and training events are allocated to team members with appropriate knowledge, experiences and availability.

• Developing excellent working relationships with members of the Foundation’s Register of Property Professionals to enable effective referral of charities to them for technical support.

• Verify accurate records are kept by all members of the Property Advice Team and provide information and reports to the Director and Trustees for invoicing and fundraising purposes. 

• Deliver excellent customer care by coordinating the Foundation’s support to charities until they query is resolved and beyond.
 
2. Developing consultancy and training
The Senior Property Advisor will lead on consultancy and training and deliver on projects in line with agreed targets. This will include:

• Identifying potential clients, and proactively seeking opportunities to bid for contract work. 

• Leading pitches to potential clients and developing client relationships, quickly and effectively understanding client needs and tailoring solutions to those needs.

• Bringing together project teams from within the Foundation and our network of Associates and Register of Property Professionals.

• Delivering high quality consultancy outputs, in line with Foundation quality assurance practices.

• Project managing timely and high-quality delivery of consultancy work.
 
3. Other Duties as reasonably required
The post-holder will work with other members of the team to support day to day marketing, research, communication and monitoring and evaluation activities. Additional duties may include:

• Representing the Foundation at external events, supporting our reporting to funders and inputting to our ongoing research.

• Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. 

• Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation.

• The Foundation requires all employees to work with due regard for the Foundation’s ethos and policies including health and safety, equality and the environment.

We currently have a vacancy for a Green Doctor to join our team at Groundwork in the North East.

Green Doctor Advisor
Based: Darlington
Salary: Starting from £20,000
Hours: Full time, 37 hours per week
Contract: until 31/11/2020

The Green Doctor Advisor will support the delivery of the Green Doctor programme which aims to tackle fuel poverty issues and increase energy efficiency for vulnerable residents living in deprived communities across the North East.

The role will primarily focus on delivering our award winning programme in the Tees Valley area, but will also be involved in the delivery of projects in other areas of the North East.

This role is a full time position working 37 hours per week on a fixed term contract until 31/11/2020 working from our main site in Darlington.

The role has a starting salary of £20,000 per annum.

Closing date of Wednesday 20th November 2019 at 5pm
Interviews will be held on Friday 22nd November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can download the job description and candidate pack.

No agencies please.

RFEA is looking for a highly motivated Employment Advisor (Community) to join its Career Transition Partnership (CTP) Future Horizons team in the South East. The principal role will be to provide high quality vocational advice and guidance to people leaving the UK Armed Forces to ensure they find appropriate and sustainable employment.

Person Specification

The successful applicant will have an impressive track record of delivering high quality employment support and guiding and advising people from all age groups. They will have a strong customer focus and be capable of working independently to targets and deadlines. Strong communication and organising skills, knowledge of the local employment market, training and adult education opportunities are essential. Experience or knowledge in using a Client Relationship Management System is essential. NVQ Level 4 in Information, Advice & Guidance is highly desirable. The applicant must hold a full UK driving licence and have sole access to a vehicle.

Principal Responibilities

• Manage a caseload of referred Early Service Leavers (ESL) and 'At Risk' Service Leaver (SL) clients who have settled in the relevant regional area.
• Work to and exceed the KPI set for the CTP contract.
• In accordance with the CTP Future Horizons Client Case Management Overview (CCMO), provide careers, training and employment advice and guidance to referred individuals.
• Work remotely with ESLs and referred "At Risk" SLs to agree individual resettlement and career plans including.
• Ensure any employment, training and vocational opportunities sourced are fed into the affiliated regional Employer Relationship Manager (ERM) to ensure a joined up, seamless CTP employer engagement approach.
• As required, provide in work support to ensure individual employment outcomes are sustainable.
• Work with the CTP Future Horizons Consortium and affiliated partners (including local housing, welfare, and Veterans Welfare Service) to put in place referral routes and support plans for ESL and referred "At Risk" SLs with complex multifaceted challenges. Liaise with the Central Support Team (CST) staff on a regular basis regarding ESL and referred "At Risk" SL information and process.
• Work with CTP Employment Staff to effectively deliver, further develop and market the CTP Future Horizons programme within and outside the CTP construct.
• When required, remotely interview ESLs referred to the programme, assessing any immediate risks, providing information about the benefits of the programme and encourage opt in.
• Conduct an initial needs assessment (remotely) on each individual referred, in accordance with the programmes CCMO.
• Identify, engage, broker and liaise with the relevant support agencies within the CTP Future Horizons Consortium when immediate risks are identified.
• Agree a personal communications plan with the client.
• Ensure all programme consent forms are signed and understood by referred individuals.

This is a ' Home Based in the South East' Full Time Permanent position (35 Hours Per Week). A Competitive Salary package of £26,000 to £27,500 plus benefits depending on experience. Job satisfaction is guaranteed.

To apply, please submit a Covering Letter and CV. Closing date for this position is midnight 21st November 2019. Interviews are likely to be held during the week commencing 25th November 2019.

The successful candidate will be required to undertake an Enhanced Disclosure Barring Service check and a Ministry of Defence security clearance application, which requires applicants to have been resident in the UK for the last 5 years.

Young Carers Support Advisor

Full time (37 hours) or part time will be considered

Salary: £22,048 FTE

We are looking for people who are passionate about supporting young people to achieve their potential to join us.  You will build strong relationships with professionals across a range of services, including schools, in a geographical area to improve understanding and support for young carers and their families. You will also hold a caseload of young carers and work with them, their families and others that support them to reduce age inappropriate caring and help them to have all the same opportunities as their peers.  As part of Hertfordshire’s early help offer you will record much of your work on EHM as a Families First Assessment, for more information about this please see hertfordshire government website for Families First Assessment.

You will need excellent communication skills and be able to be creative to seek solutions to issues facing children, young people, and their families.  You will be confident speaking to people at all levels and be able to present information in a clear and concise manner suitable for a variety of audiences.

You will have strong IT skills and be confident using databases to record your work understanding the need for clear record keeping that demonstrates your understanding of the situation and allows others to work in partnership. Previous experience of using Families First, Outcome Stars or similar tools will be an advantage.

As a carer led organisation Carers in Hertfordshire believes that the voice of the carer is central to everything we do, so you will be able to ensure young carers voices are heard at every level, whether this is in planning the care for them and their family or in the planning of services that affect them. You will contribute to this through supporting the work of the young carers council, encouraging feedback on support as well as regular surveys and the annual young carers conference.

Closing date: Monday 20th November 2019 - 09.00 am 

Interview Date: Thursday 28th November 2019

Are you an experienced Employment Lawyer? Are you able to apply your specialist knowledge of employment law to provide practical advice within Dogs Trust?

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

The Employee Relations Advisor will be responsible for providing professional advice and legal support to colleagues in HR and to managers across Dogs Trust, including at our rehoming centres, London office and retail teams.  By developing and maintaining an understanding of the issues relating to our plans, staff and their workplaces, the ER Advisor will provide business-focused, good practice advice on a wide range of employment law and employee relation issues. 

In this role you will also identify and help to implement activities designed to ensure continued improvement in the business.  With a professional background in employment law you will take the lead on complex and high level cases and issues requiring specialist legal input, providing specialist advice to the HR team, developing policies where required.

The successful candidate will be a qualified employment lawyer with some post qualification experience  working in-house with a busy HR department. You will have a good all round HR knowledge, with an excellent track record of resolving issues in a business-focused fashion. 

You will be friendly and approachable, with good decision making skills and the ability to manage a complex and busy workload, and you will build excellent relationships with individuals across the charity to fully understand Dogs Trust, its organisational culture and priorities.

This role will be for 1 year, ideally starting in February 2020.

To apply for this position please click the APPLY NOW button.  Our application process requires you to submit a CV and cover letter explaining your interest and suitability for the role.

An exciting opportunity to be a Customer Service Advisor for a housing association based in South East London.

Client Details

A housing association based in South East London.

Description

The Customer Service Advisor will be responsible for:

• Providing excellent service to all customers
• Ensure all relationships with stakeholders are maintained
• Update relevant and necessary documents and systems
• Working independently with minimal supervision

Profile

The Customer Service Advisor will have:

• Customer service experience in a fast-paced environment
• Excellent communication skills, particularly over the telephone
• Influencing abilities
• Organisational skills and the ability to work independently

Job Offer

A salary of £21,000, plus generous annual leave and pension contributions.

We are seeking customer focused and target-driven Employment Advisors to assist and motivate Young People age 16 - 24 to overcome barriers to employment and assist them into sustainable employment or training opportunities through our NEETS project.

Employment Advisor – NEETS
Ref: 652/EA
Location: South East London, but may be required to work PAN London
Contract: Fixed Term 12 months
Full time 37.5 hours per week
Salary: £24,500

Groundwork London is a leading social and environmental regeneration charity delivering over 500 social and environmental projects each year, many of which support people to stay in education, gain new skills and secure employment. The Trust has secured a significant number of Employment and Skills contracts from funders including Skills funding Agency, DWP and The National Lottery Community Fund and this is an excellent opportunity for the successful candidates to join our high performing, growing team that will support over 2000 unemployed Londoners to gain new skills and progress into employment. 

You will hold IAG level 3 or above and have experience in delivering a structured IAG programme and supporting the delivery of training to young people.

Your responsibilities will include employer engagement and outreach work to identify eligible and suitable participants to access employment and training opportunities. You will be working with individuals with barriers to work including long term unemployment and disabilities or long term health conditions and will be undertaking assessments, designing and monitoring individual action plans and delivering support including CV writing, interview skills, applications and job-search techniques to prepare them to progress into sustainable employment.  

A team player, you will offer excellent customer service and have the ability to organise and facilitate recruitment on behalf of employers and candidates. You will independently source and secure other employment opportunities with employers and actively broker clients into these roles.

Closing date for applications: Monday 25th November 2019
Interview date: Thursday 28th November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can download the job description and application form.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

• 2 vacancies
• 21.75 - 36.25 hours per week
• Fixed-term contract to 31st March 2020

Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice is an independent charity with 19 paid staff and 45 volunteers that provides a comprehensive advice service from its main office and outreaches.

We are looking for 2 fte advisers to join the Help to Claim Team. You will establish a client's eligibility for Universal Credit, perform benefit checks and support clients to make a Universal Credit claim where appropriate. You will work from Chapeltown Citizens Advice and outreach venues, contributing to both the Help to Claim service and our wider service ambitions. We will accept applications from people willing to work between 3 and 5 days per week.

You will be an experienced adviser in which case you’ll have a knowledge of the welfare benefits system, excellent IT skills and the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues, empowering clients accessing the service, whilst maintaining structure and control of interviews. With a background in advice work, you will be able to assess client needs, identify related issues and offer support to access other services. Having knowledge of the benefit system including universal credit and legacy benefits is essential.

CLOSING DATE: Noon on 19th November 2019

PLEASE NOTE: WE WILL ONLY BE IN CONTACT WITH CANDIDATES SHORTLISTED FOR INTERVIEW

Charity Registration No: 1118513

Harris Hill are delighted to be working with a Global membership organisation based south of the river in London with good transport links from Croydon, Wimbledon and Central London.

Reporting into the CEO, the role on offer is a standalone International HR Advisor, you will be tasked with a generalist remit including organisation development to ensure a first class HR service is delivered across the organisation.

Organisational Objectives::
- Increase the impact of civil society
- Enhance the collaboration capabilities of civil society
- Strengthen the creation, analysis and sharing of knowledge

Key responsibilities within the role:
- Provide strategic and operational support to the whole organisation
- Ensure compliant policies and robust processes are in place
- Recruitment and selection
- Manage the employee life cycle
- Organisation development
- Employee Relations
- Salary reviews and benchmarking
- Performance Management
- International travel when required
- lead/support on projects when required

The organisation look after their staff well, they offer flexible working conditions such as working from home, generous annual leave allowance and a non contributory pension scheme.

The client will interview on an ongoing basis, therefore it is advised to get your application in as quickly as possible to avoid disappointment.

Kingston Carers’ Network is a thriving carers’ charity providing a wide range of services to adult and young carers in the Royal Borough of Kingston. 

We are seeking a full-time Benefit Adviser and Tribunal Representative to provide carers and their families advice and support in accessing the benefits and allowances they may be entitled to, to reduce financial hardship.

We are currently supporting over 4,000 carers who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction.

The successful candidate will have demonstrable experience of benefits advice work, across the full range of welfare benefits. Experience of support and advocacy work with carers is desirable.

Salary: £30,777 per annum for 36 hours per week.

To apply, please visit our website via the apply button.

Closing date: 5.00pm on Monday 2nd December 2019
Interview date: w/c 9th December 2019

Kingston Carers’ Network, registered charity number 1151456.

Qualified/experienced in giving energy advice? Want to help some of the most vulnerable Londoners keep warm this winter and manage their energy bills? Come and join our award-winning Green Doctor team at Groundwork London.

Home Energy & Wellbeing Advisor
Reference: 649/GD
Location: Pan-London
Hours: 37.5 hours per week
Contract: Fixed term until May 2020, with a possibility to extend
Salary: circa £24,000

Our Green Doctors deliver home visits across London with a large volume in East and South London. The visits are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. We aim to reduce our client’s energy bills and save them money in a variety of ways including providing a bill switching service.

You will be a practical, people-person with a passion for helping vulnerable people. You must have a thorough knowledge of energy efficiency to provide in-home tailored energy saving advice, and the ability to adapt your approach to suit our client’s varying needs.

You must be comfortable with lone working and in managing your own workload.  Experience of training and working with volunteers is also desirable.

A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is essential, but relevant experience in the field will be considered.

A full clean driving licence is required.

• CVs will be accepted 
• Part-Time hours will be accepted
• Energy-saving training can be provided if you are able to start with us straight away

About us
Groundwork London is a leading community regeneration organisation working with people living in some of London’s most deprived places. We help communities to transform open spaces and support people through training, education and gaining employment, as well as raising awareness of environmental sustainability.

Closing date for applications: Positions will be filled on a rolling basis up until 2 December 2019

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can complete yout application for this position. 

Appointment to this role is subject to a basic records check through the Disclosure and Barring Service (DBS).

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.