Advocacy and communications officer jobs

About Well Grounded

Well Grounded runs a series of specialty coffee training academies across the country, which connects people looking for work with sustainable careers in the coffee industry. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.

This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You will be highly organised, with strong attention to detail, and the sort of person who gains satisfaction from juggling multiple priorities and staying on top of administrative tasks. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.

About The Role

As the Progressions Officer you will work closely with the Regional Programme Lead in the Leeds area, taking care of programme related administration, delivery of training, and supporting the progression of individuals from recruitment through to employment. You will assist with 1-2-1 mentorship and employability training, ensuring trainees are supported and nurtured through training. You will support the Programme Lead to engage and recruit trainees onto our programmes working in partnership with the local community, and in ensuring trainees successfully complete their work placements. You will support wider organisational tasks such as communicating with trainees, ensuring monitoring forms are completed and keeping our internal systems up to date with trainee information. Safeguarding, monitoring and reporting are essential to this role.

We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals, using your emotional resilience to support potentially vulnerable adults on a regular basis.

Key tasks

• To support with employability training and mentorship of trainees (including CV coaching and interview preparation)

• To efficiently and professionally manage inbound enquiries and communicate effectively with Well Grounded trainees and colleagues

• To complete all required data capture and input for funding and internal learner management, including use of the Aptem learning platform

• To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required

• To support the recruitment of trainees on to our various coffee training programmes through a range of means, including attending recruitment events, conducting calls, and running assessment days

• To ensure trainees are supported on and through programmes

• To support the programme coordination of regional training programmes

• To lead on project administration tasks working closely with the Programme Lead

• To lead on administrative tasks such as mailing lists, Eventbrite invitations and other ad-hoc tasks as required

• To lead on the promotion of Well Grounded to potential trainees and clients

• To be an Ambassador for Well Grounded, attending recruitment and partner-related events

• To attend staff meetings to ensure all staff are kept up to date

• There is lots of scope for the candidate to grow in the organisation and take on more responsibilities. We want to support you to thrive.

Perks

• Free coffee!

• Scope to take real ownership in a fast-growing socialenterprise

• Strong commitment to professional development with a dedicated training budget

• Annual performance and pay progression reviews every 6 months

• Up to 3% pension contribution

• 25 days annual leave plus 8 bank holidays, 3 days between Christmas and New Year [Pro-rata]

• Employee Assistance Programme offering free counselling

• Work phone and laptop

Job Specification 
Essential

• Completing administrative tasks, including the use of excel and word or alternatives.

• Experience of delivering training, coaching, mentoring, or teaching to groups

• Managing or co-ordinating projects or events (personally, study, or work)

• Experience of working and communicating with a wide range of people (study, work, personally)

• Advancedwrittenandverbalcommunicationskills 

Approach

• An ability to work collaboratively, taking and incorporating feedback

• A commitment to social impact and a belief in supporting everyone to reach their full potential

• Excellent communication skills and an ability to communicate with a range of people from different backgrounds

• An ability to organise and be self-motivated

• A calm approach to problems and an ability to use initiative to find

  solutions

• An interest or knowledge of coffee

​Desirable:

• Experience of working in the charity/third sector, OR with young people, OR in employability programmes/provision

• At least a GCSE level literacy and numeracy or equivalent

• Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £35,225 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 23 September 2025 t 10.00am 

Interview date:  Tuesday 30 September on Teams. Please note that there may be a second stage in person on Friday 3 October. 

This is a permanent role. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

You’ll have previous experience of: 

• Managing direct marketing campaigns in a charity environment.

• Leading projects from start to finish within given budgets and timescales.

• Creating compelling and professional communications for a variety of audiences and channels. 

• Analysing campaign results and using insight to optimise future campaigns.

• Collaborative working with multiple internal and external partners to deliver campaigns. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Join Beacon to drive projects that place patients at the heart of translational research, shaping progress and improving outcomes with and for rare disease communities.

OVERVIEW OF THE ROLE

Beacon, now in its second decade of operation, has experienced substantial growth over the last three years, including an organisational rebrand and expansion into international projects. We are now recruiting a Senior Patient and Scientific Engagement Officer to play a central role in delivering ambitious projects that put patients at the heart of translational research.

This role sits at the crossroads of patient involvement and scientific communication, building meaningful collaborations between patients, researchers, and other stakeholders. You’ll provide essential operational support and subject expertise to ensure projects run smoothly and reflect the real-world needs of the rare disease community.

You will contribute primarily to two of Beacon’s major collaborative initiatives: REMEDi4ALL, a European-wide drug repurposing platform with over 25 partner organisations, and the LifeArc Translational Research Centres for Rare Disease (LifeArc TrC4RD), a UK-wide partnership. In this role, you will work directly and regularly with partners across these consortia, encompassing patient group leaders, patient representatives, academic researchers, clinical trialists, and beyond. You will act as a vital interface between patients and researchers in both projects, coordinating activities, facilitating collaboration, and embedding patient perspectives throughout the work. While these will be your main focus, you will also support other initiatives across the charity, particularly those aimed at advancing scientific understanding of rare diseases and strengthening patient involvement in research.

This is a varied position offering the chance to apply and further develop your expertise across areas such as patient and public involvement, scientific content development, training, and stakeholder engagement. We are looking for someone with a strong grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple partner organisations. This role offers a unique opportunity to make a tangible contribution to advancing rare disease research and ensuring patients’ voices drive progress across the UK and Europe.

See our full job description for more information on REMEDi4ALL and The LifeArc TrC4RD

MAIN DUTIES AND RESPONSIBILITIES

Your main responsibilities will span aspects of project delivery, stakeholder engagement, and patient-centred scientific support. In this role, you will:

• Support the delivery of Beacon’s work within REMEDi4ALL and the LifeArc TrC4RD, collaborating directly with partners across these consortia to coordinate activities and ensure timely delivery of shared goals.
• Assist in the preparation of project materials, reports, and updates for consortium meetings and communications.
• Write, review, and refine accessible, patient-facing materials that explain complex scientific concepts and research projects clearly.
• Help design and deliver patient engagement strategies for major collaborative projects, ensuring patient perspectives are embedded throughout.
• Support and liaise with REMEDi4ALL Patient Champions and the LifeArc Patient Engagement Group, including coordinating mentorship, facilitating input into project teams, and managing communications.
•  Build and maintain strong working relationships with patient advocates, researchers, funders, and partner organisations, ensuring clear communication and effective collaboration.
• Contribute to the planning and delivery of multi-stakeholder meetings, workshops, and webinars that bring together patients, researchers, and other partners to discuss research priorities and approaches.
• Support the creation and delivery of training materials, sessions, and talks for patient groups, researchers, and other stakeholders on topics such as patient and public involvement (PPIE) and rare disease research.
• Participate in project discussions to understand current patient engagement and provide input or signposting to improve engagement and support.
• Represent Beacon and its work at consortium meetings, external conferences, and events – both as a delegate and, where appropriate, as a speaker.
• Support other Beacon-led projects as required, particularly those focused on advancing patient knowledge, engagement, and scientific understanding.
• Provide hands-on support for the on-the-day delivery of Beacon events, training programmes, and other charity activities.

 PERSON SPECIFICATION

This is a mid-to-senior level role. Candidates should have professional experience in scientific engagement, patient involvement, or research coordination, and be ready to contribute confidently to collaborative consortium projects with external partners.

We are looking for someone with a strong commitment to patient-centric approaches, who is willing to advocate for patients’ perspectives and priorities, while also navigating the need for compromise and collaboration across multiple organisations.

Essential

• Relevant professional experience (e.g., life sciences, medical communication, translational research, or patient engagement), ideally accompanied by a scientific qualification.
• Experience in patient and public involvement or patient engagement within research, ideally in health contexts.
• Strong understanding of scientific processes, translational research, or clinical research, with the ability to communicate complex concepts clearly to non-specialist audiences.
• Ability to work effectively within multi-partner or consortium projects, collaborating with external organisations.
• Confidence in liaising with a wide range of stakeholders, including patients, researchers, funders, and partner organisations.
• Experience developing accessible, patient-centred materials, training, or communications.
• Excellent organisational skills, with the ability to manage multiple tasks and deadlines while maintaining attention to detail.
• Strong interpersonal skills and confidence in building relationships across diverse groups.
• Ability to work independently and proactively, while contributing effectively as part of a team.
• Commitment to patient-centred research and improving outcomes for the rare disease community.
• Flexibility to travel for in-person meetings, workshops, and events within the UK and internationally multiple times a year.

 Desirable

• Experience supporting or delivering training sessions, workshops, or webinars for patient or professional audiences.
• Familiarity with drug repurposing, translational research, or rare disease research environments.
• Experience managing or contributing to multi-stakeholder research projects.
• Experience working or volunteering in the charity or not-for-profit sector.
• An understanding of rare diseases, health charities, or small-organisation dynamics

WORKING AT BEACON

Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills, and shape their career path.

We offer flexible working practices to help our staff balance their personal and professional lives, including hybrid working (50% split between home and office working) and flexible hours. We also recognise the substantial benefits of in-person collaboration and communication for the organisation, team morale, and for individual staff development, and are committed to maintaining this as a core part of how we work.

After the initial in-person onboarding period, we’d like this role to be based in the office for around 2–3 days a week on average (though not necessarily every single week) to support effective teamwork, strong communication, and smooth daily operations.

BENEFITS

• 25 days holiday, plus bank holidays and Christmas to New Year closure 
• Flexible working practices including hybrid working and flexitime
• Time off in lieu to support appropriate work/life balance
• 5% pension contribution 
• Annual training budget to support personal and professional development 
• A close knit and friendly small team environment 
• Frequent opportunities to meet with beneficiaries and expand your professional network
• Employee Assistance Programme (EAP) including access to mental health support, 24/7 GP service, discounted gym membership, shopping savings and more

Hybrid working with regular travel to our London Bridge Office

What the job involves

The Policy and Health Influencing team is responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.

As the Policy and Health Influencing Coordinator, you're key to supporting the policy and health influencing team, and teams across the Health Services, Equity and Improvement Directorate when needed. You'll have a varied and far-reaching portfolio of work for example, at times arranging important stakeholder events and meetings and ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capture the outcomes of our external engagement.

In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.

What we want from you

We’re looking for a Coordinator who is highly organised, an effective communicator who knows how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.

With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and product fulfilment.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply

Delegated Services is a thriving Community Interest Company (CIC) dedicated to being the first-choice partner for the education and community sectors, providing high-quality support services with incredible value.

We are at a pivotal moment in our growth, and we are now seeking an exceptional and visionary Chief Executive Officer to build upon our strong foundations and guide us into a future of even greater impact and support to the Education and Community sectors in the West Country, but with a National reach.

This is a unique opportunity for a passionate and strategic leader to join our dedicated team. We understand the importance of a smooth and effective transition, and as such, the handover process from our current CEO will be carefully phased over 6 months. This period will allow for comprehensive knowledge transfer, relationship building, and a seamless integration into the organisation, ensuring the continued success and stability of Delegated Services.

We are looking for someone who:

• Has a proven track record of strategic leadership and operational management, ideally within the not-for-profit or social enterprise sector

• Possesses a deep understanding of governance, financial management, and stakeholder engagement within a CIC framework, building and maintaining effective relationships with a diverse range of stakeholders, for example, demonstrating working experience with School/MAT CEOs, Leaders, Headteachers, etc. knowing how schools work, with preferably some knowledge of the charity sector

• Is an inspirational communicator, capable of motivating teams, building strong partnerships, and advocating for our mission

• Is an experienced and skilled professional in our core areas of service, primarily, HS&W

• Can market and sell the services to potential new customers and negotiate with existing agreement customers, renewal of their arrangements, where applicable, for April and September 2026 and beyond, repeating the process on a rolling basis, and

• Is committed to our values and passionate about making a tangible difference in education and the community.

If you are ready to take on a significant leadership role within a values-driven organisation and contribute to a legacy of positive change, we encourage you to apply.

Application must be submitted by the end of day deadline: 31st October 2025.

The social media officer sits within Alzheimer’s Research UK's Digital department. The primary purpose of the job is to engage and motivate supporters, raise awareness of dementia and dementia research, and promote Alzheimer’s Research UK's campaigns, fundraising efforts, health information, and research initiatives.

This is an important role, helping to drive Alzheimer's Research UK’s online presence, engagement, and impact, while staying at the forefront of digital trends and technologies. The role is an exciting and fast-moving one, ideally suited to someone skilled in content creation, strategy, relationship building, analytics and innovation, to effectively communicate the charity’s mission and engage supporters.

You will need great organisational and communication skills, as you will be working with teams across the charity.

Main duties and responsibilities of the role:

Social Media Content Strategy Execution

· Support on the development and execution of a comprehensive social media content strategy, aligned with Alzheimer’s Research UK’s mission and goals.

Content planning and Scheduling

· Working alongside the rest of the social media team to plan content within our management platform ‘Sprout Social’ and ensure we are maximising opportunities across our socials such as Meta, X, LinkedIn, TikTok and YouTube.

· Identify optimal posting times and frequency to maximise audience engagement and reach.

· Work with the in-house video and design experts to produce eye-catching and compelling new assets which engage audiences with our brand message, raise awareness of dementia and dementia research and increase our reach and followers.

· Work with our senior social media officer to plan and deliver impactful video content across channels. Identifying opportunities to optimise long and short form video for the channels.

· Identify and encourage the use of sharable third-party and user generated content which aligns with Alzheimer’s Research UK’s brand messaging to support creative campaigns and initiatives.

Audience engagement and Relationship Building

· Monitor interactions across Alzheimer’s Research UK’s socials, proactively engaging with supporters to ensure they receive a positive experience.

· Act as a brand ambassador, maintaining high level of attention to detail to the brand voice in all social interactions.

· Be a confident and proficient communicator, able to adopt an appropriate tone of voice for each of our different audience types (including the communication of complex or sensitive issues. Able to communicate sensitively on several issues in a timely manner.

Reporting and Trend Analysis

· Produce insight driven and eye-catching regular reports on content for teams across the charity, to communicate key successes and areas for development, using your expertise and knowledge about the platforms.

· Proactively research, learn and suggest ways to improve our ways of working and efficiency by utilising emerging digital trends, such as artificial intelligence.

Internal Engagement and Collaboration

· Support teams across the charity with their social content, identifying opportunities to share our research, health information, fundraising and other campaign activities; as well as advising on best practice.

· Work with the Social Media Manager to enhance the Employee Advocacy Approach, fostering engagement and participation among staff in sharing social content.

Learning and Development

· Stay informed about the latest advancement in digital marketing, social media, tools and technology. Actively seek opportunities to enhance skills and knowledge through the charities learning and development programme as well as external learning opportunities.

Compliance and Brand Standards

· Ensure all activities comply with our brand and data guidelines and meet the high professional standards of Alzheimer’s Research UK and represents the values of the organisation to the fullest

What we are looking for:

· Experience of working across social media channels for a medium-large size organisation.

· Experience of using a Social Media Management tool such as Sprout Social, Hootsuite, Falcon.

· Experience of reviewing and disseminating social media metrics and reports. Experience in project and campaign planning for social channels

· Confident in leading discussions and driving creativity and new ideas in social content planning.

· Excellent organisational skills, with ability to juggle a number of projects simultaneously.

· Excellent written communication and presentation skills.

· An understanding and passion for emerging technologies, techniques and trends.

· An approachable, enthusiastic, collaborative and can-do manner.

· Someone who embraces digital life.

· Excellent relationship building skills.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 28th September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Join Fumble as our new Programme Manager!

We’re Fumble – a bold, creative, and nationally recognised charity on a mission to make digital sexual health information relevant, engaging, fun, and safe for young people aged 13–25. We're five years in, growing fast, and dreaming big for the future. 

We’ve established an exciting programme of digital content co-creation with young people, to support them to successfully manage their sexual health, relationships, and mental health in the digital age, and we’re looking for a brilliant new Programme Manager to head this up.

This is an exciting, rewarding, and hands-on role at the heart of our small Sheffield-based team. You’ll lead the design and delivery of our projects – from the first sparks of an idea all the way through to measuring impact and celebrating success. 

This role is Sheffield-based or hybrid.

The role details

• This is a permanent role at Fumble

• Normal working day at Fumble is 9am - 5:30pm, with a 1h unpaid lunch break (7.5h day)

• 4 days/week (0.8 FTE), Monday - Thursday

  • Exciting note! We’re planning to trial a 4-day working week as an organisation in the near future, once funding is secured.

  • What would this mean? Fumble is preparing to trial a 4 day working week, which would mean a 30h work week across Mon-Thurs, with staff pay and benefits (including holiday allowance) increasing from 0.8 FTE to 1.0 FTE for everyone.

• £35,000 - £39,000 per year (pro rata, depending on experience)

• Based in our lovely Sheffield office at least 1-2 days/week

  • Highfield Adventures Community Centre, S7 1BJ

• The candidate must have the Right to Work in the UK and pass an Enhanced Disclosure and Barring Service (DBS) Check with Children's Barred List Check. 

What does Fumble do?

Our free-to-access digital resources, co-created with young people, and our programme of workshops, consultancy, and advocacy help young people successfully manage their sexual health, mental health, and relationships in a digital age. 

We’re award-winning and we’re proud to support young people at the forefront of the challenges they face today. Discover more about who we are and examples of our recent projects on our website.

We’re looking for someone who…

• Has a creative eye and instinct for engaging, youth-led design

• Brings solid experience in managing freelancers and creative teams (we’re looking for CVs with at least 5+ years of relevant career experience)

• Is confident running charity projects end-to-end – including bid writing and fundraising, planning, people management, deadlines, budgets, and reporting

• Tools you will ideally be confident using include: Google Analytics, Data Studio, Wordpress, a CRM, Meta Business Suite, Mailchimp, and Google Drive, including especially Google Sheets.

• Has strong safeguarding knowledge and expertise, particularly for young people, and ideally in both in-person and digital spaces

• Is experienced in both youth engagement and digital content creation and delivery

At Fumble, we work collaboratively, champion inclusivity, and prioritise safety and creativity in everything we do. If that sounds like your kind of place, we’d love to hear from you.

Key deliverables expected from this role

Here are some of the key deliverables expected from the role in the first 12 months.

1. Programme delivery - youth engagement

• Expand our recent successful pilot project: ‘Healthy relationships for young women and girls’. 

This will include:

• In person delivery, in Sheffield.

• Project planning, session planning, promotion campaign to reach potential participants, facilitation of sessions and/or managing freelance facilitators, impact measurement, reporting.

• Deliver our annual cycle of engaging our Youth Advisory Board (remote, online delivery). This will include:

  • Planning and facilitating sessions via Zoom (supported by our Social Media & Comms Officer); impact measurement and reporting; safeguarding and managing the engagement and retention of members. 

2. Programme delivery - digital content and campaigns

• Delivery of our planned ‘Sexual health Q&As between young people & doctors’ campaign. This will include:

  • A series of video content, co-created with young people, for a social media campaign and series of associated website articles on the Fumble website. 

3. Supporting our safeguarding

• Supporting safeguarding at Fumble, as our Designated Safeguarding Officer. You’ll bring previous experience of effective safeguarding to help us build on our policy and practice. 

• This will include:

  • Conduct / manage annual safeguarding training for Fumble team & stakeholder groups

  • Maintain DBS checks

  • Communicate with external safeguarding agencies & expert advisors (where relevant)

  • Ensure safeguarding info is visible on the website and in sessions, and 

  • Ensure safeguarding continues to be embedded in a meaningful way across all of Fumble’s activities. 

4. Impact measurement

• Participate in the team’s development of our recently introduced impact measurement framework

• Design any additional tools needed for evaluating youth sessions, campaigns, and content.

• Collect quantitative and qualitative data (e.g. surveys, feedback forms, analytics).

• Report on outcomes and impact.

• Engage young people in co-evaluation methods where possible.

5. Supporting our fundraising 

• Participate in the team’s collective fundraising efforts. This includes:

  • identifying funding opportunities for Fumble, writing and reviewing bids, and writing reports for funders.

What next?

We’re hosting a couple of role Q&A zoom sessions while recruiting, giving you the chance to meet some of the team and really understand the role. Interested in joining one of these? Head to our website to sign up (click 'apply' below)

Keen to apply? We really recommend joining one of the Q&A sessions first if you can. Then, to apply, fill in our application form and submit a CV (click 'apply')

Please note: we’re a tiny team. We endeavour to reply to all applications, and certainly those from people who have clearly put time into responding to the specifics of this role description. 

However, due to the nature of our limited capacity (we’re a four person team and we receive a high volume of applications), we are unable to respond with in-depth feedback. 

Are you a senior charity leader who’s driven to make a real difference in the lives of children and families across the UK?

As the CEO of School-Home Support (SHS), you'll lead a mission-driven organisation that has been dedicated to transforming young people's lives for over 40 years, ensuring they return to school and thrive.

About the OrganisationSchool-Home Support (SHS) tackles the fundamental issues leading to poor school attendance and disengagement. These challenges range from poverty and domestic abuse to housing insecurity and parental mental health issues, all of which have been exacerbated by the pandemic and the most severe cost of living crisis in decades. SHS practitioners work directly with children, families, and schools to break the cycles of disadvantage.

Mission: Every child in school, ready to learn - whatever it takes.

Why Apply?

This is a rare opportunity to lead a respected education charity at a time when its work has never been more vital.
As CEO, you’ll be the strategic force behind SHS’s growth, innovation, and impact. You’ll shape the future of a mission-driven organisation and make a lasting difference in the lives of children and families.

What You’ll Be Doing

• Driving strategic innovation and sustainable growth
• Leading a talented team and fostering a culture of collaboration and high performance
• Overseeing fundraising, revenue generation, and stakeholder engagement
• Representing SHS in public forums and advocating for its mission
• Ensuring financial sustainability and operational excellence
• Collaborating with the Board of Trustees to deliver on SHS’s strategic objectives

About You

You’re an experienced and inspiring leader from the charity, education, or public sector and bring:

• Proven senior charity leadership experience is essential. While direct experience in education, family support, or youth services would be advantageous, it is not essential.
• Strategic thinking with innovation and change management skills with a track record enabling growth and development
• Success in fundraising, including traditional fundraising, developing sustainable earned income streams and diversifying funding sources
• Excellent communication and advocacy abilities
• A deep commitment to equity, inclusion, and SHS’s mission
• You’ll have a commercial mindset, be proactive, resilient and ready to lead with purpose.

Role Details

• Location: London (Hybrid working available)
• Salary: £75,357 - £79,568 per annum
• Contract: Full-time, Permanent
• Reporting to: Chair of the Board of Trustees
• Pension, Life Assurance, Employee Assistance Programme.

If you’re passionate about getting young people back into school and thriving this role is for you! 

How to Apply

TPP are working as sole agency to School Home Support.

Please submit your CV and a cover letter outlining your interest and suitability for the role. We also have a candidate pack to send you. 

For further details or a confidential conversation, please get in touch with one of TPP’s consultants - Matt, Sema or Lisa.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.

About Us

The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.

Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.

The Role

As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.

Key Responsibilities

• Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
• Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
• Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
• Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
• Other Duties: Any additional tasks required for effective organisational functioning.

Key Details

• Job Title: Executive Director
• Salary: £67,000 per annum
• Contract: Permanent, full-time (35 hours per week)
• Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.

Person specification:

• Degree level qualification or equivalent
• Expertise in strategic, anti-racist approaches to race equality
• Strong oral and written communication with diverse audiences
• Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
• Current awareness of developments in the race equality arena
• Lived experience of racialisation, applied to policy and practice
• Senior leadership with strategic planning and business implementation
• Proven track record in securing varied funding and managing charity finances and governance
• Skilled in report writing, research, presentations and policy influence
• Commitment to CRER’s mission, aims and values
• Relationship-building and interpersonal skills at all levels
• Strategic, analytical thinker who works well under pressure and exercises sound judgement
• Flexible team player with initiative
• Highly motivated self-starter driven to advance racial equality in Scotland

While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.

The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.

Closing date for applications: 9am, Monday 22nd September 2025.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.

Social Media Officer

Permanent, Full Time. Hybrid working

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Salary: £35,911 per year (plus London allowance if applicable)

 

About the role

As a Social Media Officer at Christian Aid, you will help shape and manage our social media presence across platforms, driving engagement and raising awareness of our mission. You'll develop and execute a dynamic strategy to grow our audience and support our fundraising and advocacy work. Collaborating with teams across the organisation, you will create compelling content for our diverse audiences, including supporters, partners, and the faith community.

In this role, you will oversee day-to-day management of multiple social channels, using analytics to optimise content reach and inspire engagement. Additionally, you'll provide guidance and training to colleagues, helping them maximise their social media impact.

About you

You are an experienced social media professional with a proven track record of managing multiple channels, either in-house or agency-side. You excel at crafting engaging, insightful content that not only tells a compelling story but also drives meaningful action. With a deep understanding of social media algorithms, analytics, and trends, you develop adaptable strategies to maximise reach and engagement. A creative thinker, you're skilled in producing diverse content formats—from written copy to video and graphics—optimising each for specific platforms. Highly organised and adept at project management, you thrive in balancing competing priorities. Your attention to detail and passion for supporting colleagues ensure that social media best practices are consistently upheld across the organisation.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
 

Are you passionate about peace education and ready to lead a national movement for change?
Peacemakers is entering a transformative phase, evolving from a regional project into a national independent charity. We’re seeking a strategic, inclusive, and visionary CEO to guide us through this exciting transition and shape our future.

You’ll be an advocate, strategist, builder, and influencer—bringing a strong leadership skillset, deep commitment to peace and justice, and the ability to inspire and connect across diverse communities.

About Peacemakers

Rooted in Quaker values, Peacemakers works with schools and communities to build peace through education. As we expand nationally, we need a leader who can amplify our impact while keeping our values at the heart of everything we do.

Key Responsibilities

• Lead strategic development and operational delivery
• Drive sustainable growth through fundraising, partnerships, and governance
• Champion equity, inclusion, and diversity
• Inspire our team, board, and collaborators
• Represent Peacemakers across local and national platforms

What You’ll Bring

• Proven leadership experience (charity/social impact sector preferred)
• Strategic vision and change management skills
• Strong communication and relationship-building abilities
• Experience in fundraising, governance, and organisational development
• A commitment to peacebuilding, justice, and inclusion

We welcome applicants from all backgrounds. Experience in education, peace studies, restorative justice, or social and emotional learning is a plus—but not essential.

Why Now?

This is a rare opportunity to lead a respected organisation at a moment of transformation. You’ll help shape a national movement for peace and make a lasting impact.

To Apply:
Visit Peacemakers website for the Candidate Pack and apply via the application form.
Deadline: Monday 22nd September, 9am
Interviews: Weeks of 6th & 20th October (in person, Birmingham)

Peacemakers is committed to diversity and inclusion. We especially welcome applications from those underrepresented in charity leadership.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

About the Role

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.

This role also provides valuable practical experience in providing emotional support to vulnerable people.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

Closing date:  Midday Wednesday 24th September 2025

To apply: Please complete your application before the closing date, addressing all areas on the person  specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Job Description

1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.

2. On shift, creating a safe and supportive team environment with SANE volunteers.

3. Providing debriefing and support to volunteers following their work with callers.

4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.

5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.

6. Recording work in accordance with SANE’s organisational systems.

7. Always working within SANE’s values, policies and procedural guidelines.

8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.

9. Understanding and working within SANE’s safeguarding framework.

10.  Ensuring all work is in line with the Equality Act.

11.  Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.

12.  Ensuring that any issues or concerns are logged and discussed with a Services team manager.

13.  Attending supervisions and appraisals and contributing to team meetings.

14.  Having a commitment to personal, volunteer and team development and your own well-being. 

15.  Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.

16.  Undertaking any other duties commensurate with this role.

 
Person Specification

Experience

1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential

2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable

3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable

4. Experience of providing high-quality written and verbal support to people asking for help. Essential
 

Knowledge and Qualifications

5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
 

Personal Qualities

6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential

7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential

8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential

9. A work ethos underpinned by a commitment to equality and diversity. Essential

10.  An understanding of and ability to work within appropriate professional boundaries Essential

Skills

11.  Excellent interpersonal and communication skills – both verbally and in writing. Essential

12.  Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential

13.  Able to work independently, flexibly, and also collaboratively within a team. Essential

14.  Good self-awareness. Essential

15.  Effective organisational and planning skills.  Essential

16.  Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential

About Good Food Oxfordshire

Good Food Oxfordshire (GFO) is a dynamic and impactful organisation dedicated to fostering a sustainable and healthy food system across Oxfordshire. We bring together a diverse network of individuals, community groups, and organisations to drive positive change in how food is produced, distributed, and consumed.  Our vision is that everyone in Oxfordshire can enjoy the healthy and sustainable food they need every day.

We’re entering an exciting new chapter and we’re looking for a passionate Chief Executive Officer to lead us forward.

The Opportunity: Chief Executive Officer

This is a pivotal leadership role at the heart of Oxfordshire’s sustainable food movement. As CEO, you’ll be responsible for shaping and delivering GFO’s strategic direction, strengthening our partnerships, raising funds and ensuring our work continues to drive meaningful change. You’ll lead a passionate team, represent GFO at the highest levels, and oversee the delivery of our flagship projects and campaigns.

This could be a full-time or part-time role; we believe in flexibility and welcome conversations about alternative working arrangements. The successful applicant will ideally be based within Oxfordshire and able to work from our Oxford office at least two days a week.

This is a hands-on leadership role where you’ll balance strategic vision with operational oversight, stakeholder engagement, fund raising and team development.

Salary: In the region of £50,000 per annum, depending on experience (FTE)

This role could be full-time or part-time at 0.6 FTE for the right candidate. A 0.6 FTE role would have a salary of £30,000 per annum. We value work-life balance and are open to flexible arrangements.

What You’ll Be Doing

Leadership & Team Management
You’ll lead a small, passionate team with empathy and clarity, building on a culture that values collaboration, wellbeing, and purpose. Your role will be to guide, empower and support staff, ensuring they have the tools, confidence, and direction to thrive.

Strategic Direction & Governance
Working closely with the Board of Directors, you’ll shape and deliver GFO’s long-term strategy. You’ll ensure our vision remains bold and relevant, while adapting to new opportunities and challenges. You will also work closely with our Board, helping them stay engaged and informed.

Income Generation & Profile Raising
You’ll lead on fundraising and income generation. Whether securing grants, developing new revenue streams, or cultivating strategic partnerships, you’ll ensure GFO remains financially resilient. You’ll also be our main public voice, raising our profile across Oxfordshire and nationally, and advocating for a fairer food system.

Financial Management & Resource Planning
You’ll oversee budgeting, financial planning, and resource allocation to ensure GFO’s financial sustainability, balancing ambition with responsibility. This includes working with the team to make informed decisions about staffing, project delivery, and operational priorities. .

Programme Oversight
While you won’t be managing projects day-to-day, you’ll provide strategic oversight of our key initiatives—including OxFarmtoFork and our journey toward Sustainable Food Places Gold accreditation. You’ll ensure our programmes are well-resourced, aligned with our mission, and delivering meaningful impact across the county.

Community Wealth Building & Social Enterprise Support
You’ll champion inclusive economic models that empower communities and strengthen the local food system. Supporting social enterprises and community-led initiatives will be central to your work, helping build a food economy that’s fair, resilient, and locally rooted.

Stakeholder Engagement
You’ll nurture relationships with a wide range of stakeholders from senior contacts in local councils and national networks, to grassroots food groups and community partners. Your ability to listen, connect, and advocate will be key to building trust and driving collective action across sectors.

What You’ll Bring

• Proven leadership experience, ideally in the non-profit, food, sustainability or community development sectors
• Strategic thinking and the ability to translate vision into action
• High integrity, professional and reliable, building trust with a huge range of stakeholders
• Excellent communication and relationship-building skills
• Strong financial acumen and experience managing budgets
• A track record of successful fundraising and income generation
• Passion for food justice, sustainability, and community empowerment
• Experience working with Boards and governance structures
• Understanding of local government and policy environments

If you don’t tick every box but bring energy, integrity, and a collaborative mindset, we’d love to hear from you. We especially welcome applicants with diverse lived experiences.

Benefits of Working at Good Food Oxfordshire

Our commitment to your well-being, growth, and a thriving work environment is reflected in these benefits:

Flexible & Inclusive Work Policies

• Flexible hours (core hours between 9am and 3pm) and hybrid working
• Acas-aligned parental, menopausal, and EDI policies

Unique & Mission-Aligned Perks

• Annual celebration, team socials, and Food Summits
• Free tickets to Oxford Real Farming Conference and other key events

Investing in Your Growth

• Training and development budget
• Quarterly reviews with the Board to support your leadership journey

Competitive Compensation & Support

• Competitive salary with annual reviews
• Travel and tech budget to support your work

A Collaborative & Supportive Hub

• Team office and co-working space at Makespace
• Cycle to work scheme, bike storage, and access to Share Oxford’s Library of Things

Everyday Comforts & Community

• 8% pension scheme (5% from GFO, 3% from employee)
• 25 days holiday plus 8 bank holidays
• Weekly BYO team lunch and free tea and coffee at Makespace

Apply Now

Join us in shaping the future of food in Oxfordshire. Send your CV and a cover letter outlining your suitability for the role. Applications close on Monday 28 September 2025, midday. 

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Tuesday 30th September, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission