Advocacy operations manager jobs

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

Job Purpose

To manage the day-to-day operations of a portfolio of teams, ensuring the delivery of high quality services to clients. The Team Manager will be responsible for leading a team of practitioners, ensuring they meet performance targets, and providing guidance and support to ensure the team delivers effective, client-focused support. The role focuses on managing caseloads, overseeing operational delivery, and supporting the continuous professional development of staff.

Base: To be agreed. There will be regular travels across West Mercia.

Key Responsibilities

Team Management

• Leadership & Support: Lead and manage a team of practitioners to deliver highquality, service user focused services. Provide supervision, guidance, and regular performance reviews to ensure the team’s effectiveness and professional development.

• Team Culture: Foster a positive, inclusive, and collaborative team environment that values diversity and mutual support.

• Communication: Organise and facilitate regular team meetings to ensure clear communication, address challenges, and encourage problem-solving within the team.

• Development: Identify the training and development needs of the team and coordinate relevant opportunities to enhance their skills and knowledge.

Service Delivery

• Oversight: Ensure the team delivers services effectively to service users, ensuring that interventions are evidence-based, outcome-focused, and aligned with YSS’s vision and mission.

• Evaluation: Monitor and evaluate the effectiveness of service delivery, ensuring that continuous improvement measures are implemented to meet clients' evolving needs.

• Compliance: Ensure all services are delivered in line with legal, ethical, and organisational standards, maintaining high levels of professionalism and adherence to safeguarding and safeguarding procedures.

• Contractual Adherence: Ensure that services meet contractual requirements and service delivery metrics, ensuring accountability and transparency in service performance.

• Caseload Management: Manage a small caseload of service users, providing direct support to clients and ensuring that their needs are met through tailored interventions.  

Partnership and Stakeholder Engagement

• Relationship Building: Develop and maintain effective working relationships with external partners, including local authorities, social services, educational institutions, community organisations, and other stakeholders.

• Representation: Represent YSS at relevant meetings, events, and forums, promoting the charity’s services and advocating for the needs of service users.

• Collaboration: Work collaboratively with stakeholders to identify and advocate for the needs of service users, and to raise awareness of YSS’s services within the community.  

Operational Management

• Policy Compliance: Ensure that the team follows all operational policies and procedures, including safeguarding, data protection/GDPR, health and safety, and risk management protocols.

• Resource Management: Oversee the effective management of the team’s resources, ensuring financial and operational efficiencies while staying within budget constraints.

• Reporting: Collaborate with the IT, Quality and Digital team to prepare and deliver reports on service performance, client outcomes, and team activities, ensuring that senior management and funders are kept informed of progress and challenges.

Strategic Input

• Strategic Contribution: Provide input into the development and implementation of the charity’s strategic plans, helping to shape the direction of services based on the needs of service users and emerging trends.

• Innovation: Identify and suggest opportunities for service development and innovation, to respond to changing community needs and opportunities for improvement in service delivery.  

Safeguarding Responsibility

• Act as Deputy Safeguarding Lead for the organisation, ensuring all safeguarding concerns are managed appropriately and in line with legal and organisational requirements. Risk Management: Support and ensure the

• team follows appropriate safeguarding protocols, conducting risk assessments, and ensuring that service users are protected from harm.

• Training & Awareness: Ensure the team is trained in safeguarding procedures and stays informed about emerging safeguarding practices, legislation, and policies.

• Incident Reporting: Act as the point of contact for reporting and managing safeguarding incidents within the team, ensuring all concerns are escalated promptly and appropriately to the Designated safeguarding Lead.

• Promote a culture of safeguarding: Actively promote a safeguarding culture within the team, ensuring safeguarding is a key consideration in all aspects of service delivery and team dynamics.

Additional Role Requirements and Organisational Commitment

• Work Schedule: Weekend and evening work is unlikely but may occasionally be required based on operational needs.

• Travel: Regular travel across the region (Telford, Shropshire, Worcestershire, and Herefordshire) will be necessary; therefore, access to a car is essential.

• Safety and Compliance: Ensure all work is conducted in compliance with YSS policies and procedures, including those on lone working, health and safety, child and adult protection, risk management, and confidentiality.

• Professionalism: Maintain the highest standards of professionalism, ensuring adherence to Equality, Diversity, and Inclusion (EDI) principles, as well as any relevant guidelines for volunteer programs and other relevant initiatives.

• Diversity Commitment: YSS values diversity and is committed to building a culturally diverse team. We encourage applications from individuals from all backgrounds to better reflect the communities we serve.

• Safer Recruitment: YSS adheres to Safer Recruitment principles, including comprehensive application processes, interviews, verification of references (one of which must be from your last employer), qualifications and identity checks, and an enhanced DBS check.

• You must have the right to live and work in the UK to be considered for this role. 

Person Specification

Essential:

•Experience: Proven experience in leading on the development of a service ideally within a charity, care, or community services setting.

•Service Delivery: Demonstrated experience in delivering or overseeing support services, such as counselling, education, advocacy, or community-based programs.

•Safeguarding Knowledge: Strong understanding of safeguarding principles and risk management practices.

•Communication & Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to engage with diverse groups including children, families, and adults, and to manage sensitive issues with discretion.

•Experience in Working with Diverse Groups: Experience working with children, families, and vulnerable adults in community-based settings or relevant service delivery environments.

Desirable

•Experience: Proven experience in managing and leading a small team, ideally within a charity, care, or community services setting.

•Qualifications: A relevant qualification in social work, education, health, or a related field.

•Financial Awareness: Awareness and experience with budget management, financial reporting, and resource allocation.

Why work for YSS?

• Annual leave entitlement of 35 days (including Bank Holidays).

• Additional Company Holidays.

• Pension Scheme.

• Employee Health & wellbeing plan.

• Occupational sick pay.

• Flexible working / hybrid working.

• Monthly supervision for support / personal development.

• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Farm Cornwall Trustees are seeking applications for the post of Charity Manager.

This is an exciting new role with an expansive remit ranging from dealing with calls and administration on one hand to strategic initiatives including the sourcing of funding; developing the new website and social media to reflect the new ambitions and activities of the charity and the creation of effective databases to evidence the impact of the charity on farming beneficiaries. This role is both ‘hands-on’ and strategic enabling the successful candidate to put their stamp and personality as the ‘backbone’ of the charity on its future development.

This is neither an administrative role nor a strategic role but a unique one which encompasses activities across that spectrum and involves both of these skills.

The statement from Richard Thomas, Chair of Trustees, stresses the importance of this new role. 

The attached leaflet ‘Charity Manager Recruitment brochure’ gives further details of the charity and its support for the wider farming community in Cornwall and Isles of Scilly.

We would be delighted to hear from you if you believe you have the skills, personality and experiences to make this new role a great success. 

Working closely with the CEO and other core staff, the General Manager role is pivotal within the company structure.  The General Manager will focus primarily on the areas of HR, Governance, Finance and Health & Safety. Further responsibilities include administering office & project employment contracts, and other general duties that will ensure the company runs efficiently and meets its legal responsibilities.  It is a mixed and varied role, with both a high level of autonomy and responsibility. 

ABOUT US

Over the last two years Alibi, a South West-based Arts organisation since the early 80s, has been through a period of transition which has seen it reinvent itself as a venue for children and young people, welcoming 1000s of families, school children and members of our community through its doors. Our vision is of

“A place where all children can explore their creativity and imagination, in a world where everyone understands the importance of creativity and imagination to happy, healthy and fulfilling lives.”

In 2024 we threw open the doors of our base, Emmanuel Hall, an old Church Hall in the heart of St Thomas in Exeter. The building has been reimagined into a Centre for the Imagination for Children and Young People and over the last 12 months we’ve hosted performances, workshops, live music and an actual live, immersive, pine tree forest…

Our Mission is to create playful, safe and inclusive spaces where children can explore their creativity and discover themselves and the world in imaginative ways. Through live performances, engaging experiences and hands-on activities, we provide families, schools and communities with creative ways to inspire and empower their children and young people. We’re here to celebrate the power of imagination and champion the importance of creativity in children’s lives. 

We work closely with schools, both locally and throughout the South West, and are committed to ensuring we reach all children regardless of their means and possibilities.

Since the beginning of 2024 Emmanuel Hall has become the home of the St Thomas Library and of Zero Mile CIC, who are taking over the outside spaces and transforming them into community growing areas.

This is a really exciting time in the development of Alibi as we move closer to unleashing the full potential of our glorious old Church Hall. The successful candidate will be joining a small, busy and dedicated team striving to make something extraordinary happen in the city.

Theatre Alibi is a registered charity and a company limited by guarantee

DIVERSITY AND INCLUSION

We want Alibi to be a rewarding and enjoyable place to work where people are treated with respect, valued for who they are and the contribution they make irrespective of age, disability, race, gender, religion or belief, caring responsibilities or sexual orientation. 

Alibi is committed to increasing the diversity of our creative programme, workforce and audiences to ensure the quality and impact of our work. As part of this commitment, we particularly welcome applications for employment from individuals currently under-represented in our organisation and the wider sector. This includes people from the Global Majority specifically the African diaspora; South, East, and South East Asian diaspora; the Middle East and North Africa; people with disabilities including neurodivergence; people from the LGBTQIA+ community; and those from socio-economically disadvantaged backgrounds. 

We operate flexible working arrangements to allow for caring responsibilities and any other time constraints you may be experiencing.

THE COMPANY

Our small and resourceful team is led by the Chief Executive Officer who reports into our Board of Trustees. We work with numerous freelancers, visiting companies and artists to deliver work in Emmanuel Hall and in schools across Devon.

We have developed a collaborative way of working where choices and decisions are openly discussed within the team, and where learning from our experiences and having a dynamic approach to change is celebrated.

TO APPLY please send a CV and covering letter (no more than 2 sides of A4) outlining your experience and keeping in mind the Job Description below.

Closing date for applications is 9am Wednesday 12th May. Interviews will take place at Emmanuel Hall or via zoom on the 19th May. Please state in your email whether there might be any previous engagements that might make these interview dates difficult for you. We’ll let you know whether or not you’ll be offered an interview by the 13th May.

JOB DESCRIPTION:

Reports to: CEO

Line Management of: Contractors as required

Place of work: Emmanuel Hall, St Thomas

PRINCIPLE DUTIES & RESPONSIBILITIES

Finance 

· Prepare financial management information including regular cash flow forecasts, reports, budgets, grant claims and management accounts for project managers, CEO, Board of Trustees and funders

· Ensure all statutory financial and other records, compliances and related inspections are met on time and records kept with regard to PAYE, NI, VAT, Companies House, Charities Commission, insurance, pension provision, audit requirements and annual reports

· Working closely with the CEO, prepare project and annual budgets, liaising with relevant staff

· Provide support and guidance to all budget holders for the effective management of budgets

· Maintain all financial systems and records for the organisation, including financial administration relating to general ledger, audit trails, Theatre Tax Relief, banking, petty cash management, staff expense claims and credit control

Building & Operations 

· Ensure appropriate licensing and insurance is in place

· Organise the supply of utilities to Emmanuel Hall

· Manage delivery of IT tech support contract and others as required

· Management of contractors and suppliers e.g. cleaner, electrician, waste collection

· Management of supplies necessary for smooth running of the building e.g. hand towels, stationery, cleaning products

· Management of general maintenance

Health & Safety

· Support the CEO in creating and implementing the Health & Safety Policy

· Co-ordinate Health & Safety administration, including monitoring, reporting and training

· Ensure H&S information is communicated to all staff, project staff, users and visitors as appropriate

· Undertake training and responsibilities such as Deputy Safeguarding Officer, first aider etc as required

Governance

· Provide an effective Company Secretary function

· Organise Board and sub-committee meetings, co-ordinating, minuting and drafting reports as required

· Support the Board to ensure governance and Charity Commission requirements are met

Human Resources

· Provide effective and efficient human resource systems to support the delivery of the organisation’s objectives, including administering payroll, managing pension schemes and monitoring hours and absence etc

· Contribute to pay strategy working closely with the CEO

· Issue contracts for all project staff

· Keep up to date with all relevant employment legislation

· Responsible for personnel related paperwork, including project staff allowances, holiday pay, and preparing payslips

Team Responsibilities 

· Keep Alibi’s vision and values at the heart of everything you do

· Contribute to making Alibi an inclusive and welcoming organisation to work for, visit and engage with

· Contribute ideas to the Sustainability Strategy and consider more environmentally friendly ways of working across the organisation

· Contribute ideas to the business plan and feed your thoughts and perspective into organisational planning

· Keep up to date with developments in areas related to your role and seek out inspiration

· Represent and advocate for Alibi, taking part in promotional activity when appropriate

· Maintain a flexible, collaborative and hands on approach to your work

· Support events and performances as necessary and contribute to the smooth running of the building

· Adhere to company policies, systems and procedures – especially in the areas of H&S and financial management

 WHO WE’RE LOOKING FOR:

You'll have experience as a General Manger, though this may not be within the Arts Industry. You’ll be happy managing your own workload within a small and fast-paced team.

Essential Skills & Experience

· Confident using Outlook and Microsoft Office programmes

· Confident managing your own workload and prioritising tasks

· Experience of setting, managing and reporting against budgets

· Experience managing financial admin e.g. invoicing, petty cash

· Experience of managing HR

· Experience of drawing up contracts

· Knowledge of Health & Safety and how it relates to our activity

· Strong interpersonal skills and able to build rapport and communicate clearly with a variety of people, e.g. general public, children, freelancers, volunteers, teachers, donors etc.

· Excellent planning and organisational skills

· Is happy and effective working as part of a small, close-knit team

· Able to adapt to a dynamic environment, using initiative and pitching in when needed

Desirable Skills & Experience

· Previous experience in an arts organisation and/or in the charity sector and/or working with children

· Experience of managing funding income and charitable giving

· Experience using Xero

· Experience managing a building

· Knowledge of Charity Commission and Companies House requirements

· Experience of managing payroll

TERMS & CONDITIONS

Salary £30,000 pro rata,

Fixed term 9 month contract, with the intention to extend funding dependent.

Start date is flexible.

The post is for three days (24 hours) a week.  However, sometimes we’ll need you to work flexibly to meet the needs of the programme of activity – including occasional evening and weekend work.  Equally, we’re happy to discuss flexible ways of working to accommodate caring responsibilities etc.

You’ll be based at our home, Emmanuel Hall, but we’re open to a hybrid working pattern.

You’ll be entitled to 28 days annual leave pro-rata, including bank holidays, as well as other statutory entitlements such as sick leave and pension contributions.

This post is subject to an Enhanced DBS Check.

Operational Lead Area Manager

Our client has an exciting opportunity for an experienced Operational Lead (Area Manager). In this role, you will support, coach, and guide our service managers and teams to deliver high-quality care that reflects our values and mission.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.

Position: Operational Lead (Area Manager)

Location: Homebased, travel will be required to and around Kent

Salary: £49,669.22

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Closing Date: Friday 23rd May 2025, they reserve the right to interview before the closing date so please apply asap.

Interviews: Thursday 5th June 2025 at the London Office, Westminster Bridge Road

About the role:

The Operational Lead will oversee the day to day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people we support receive the best care possible. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people’s rights and upholding the values of the organisation.

• Provide inspirational leadership, clear management and guidance to leadership teams and staff to ensure they fulfil their responsibilities effectively.
• Support, coach, develop and mentor leadership teams to provide high quality support and outcomes.
• Support local cultures so that they embody the culture and values of the workforce and the organisation. 
• To assist in the development and operational leadership across your area of responsibility.
• To provide oversight for the day-to-day operational management of the designated area of responsibility and that all agreed Policies are adhered to.
• To develop and grow new work in line with opportunities that present themselves.
• Ensure that there is a culture of co-production, and support is shaped on the views of people involved.
• Actively contribute to the successful strategic direction and transformation of the organisation by advocating for the needs of the people supported and front-line teams. 

You will be responsible for services in Kent and Medway, along with two more in Hastings. This is a home-based role, but as it involves regular travel to different sites, we’re looking for someone who lives in Kent or can travel to Kent within an hour.

About you:

We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well-organised, and comfortable leading teams.

• Previous experience in a similar operational or leadership role
• Knowledge of adult social care, particularly services for people with learning disabilities
• Able to register with the Care Quality Commission (CQC) for the regulated activity of personal care
• Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
• Hold a driving licence and willing to travel

Other roles you may have experience of could include: Regional Manager, Housing Services Manager, Care Services Manager, Supported Housing Manager, Operations Manager, Senior Service Manager, Social Care Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of the job

 We are seeking a highly skilled Communications Manager to lead and deliver strategic communications across all key external audiences. This role is central to driving awareness of the impact of UK Youth’s work, amplifying the voice of young people, and advocating for urgent action to support youth work and organisations across the UK. It is a demanding role, requiring close collaboration with the Head of Brand, Communications & Marketing, CEO, and Senior Leadership Team (SLT) to enhance visibility and engagement at the highest levels. 

Key responsibilities

 Strategic Communications & Messaging:

• Develop and execute UK Youth’s external communications strategy to increase awareness, engagement, and advocacy. 

• Craft compelling messaging that effectively communicates the impact of our work, the challenges facing young people, and the importance of youth work. 

• Ensure consistency of messaging across all communication channels and materials. 

 Leadership & Stakeholder Engagement:

• Support the Head of Brand, Communications & Marketing in delivering high-profile campaigns and media strategies. 

• Partner with the CEO and SLT to enhance their visibility, providing strategic communications support, speechwriting, and media briefings. 

• Build and maintain relationships with key external stakeholders, including policymakers, funders, and media contacts. 

 Media & Public Relations:

• Lead on media engagement, securing press coverage that highlights UK Youth’s impact and advocacy efforts. 

• Draft press releases, opinion pieces, and statements that position UK Youth as a leading voice in the youth sector. 

• Manage reactive and crisis communications, ensuring UK Youth’s reputation is protected and strengthened. 

 Campaigns & Content Development:

• Develop and oversee the production of high-impact content, including reports, blogs, speeches, and social media materials. 

• Lead on storytelling initiatives that amplify young people’s voices and highlight the real-world impact of UK Youth’s work. 

• Work collaboratively with the marketing team to align messaging across digital and traditional channels. 

 Advocacy & Influence

• Ensure UK Youth’s communications support and enhance policy and advocacy work. 

• Develop materials that translate complex policy issues into compelling, accessible messages. 

• Support campaigns that mobilise public and stakeholder support for greater investment in youth work. 

Experience

• Proven track record in strategic communications, public relations, or media engagement, preferably within the charity, public, or advocacy sectors.

• Experience managing high-profile campaigns that drive awareness, engagement, and action.

• Strong background in stakeholder engagement, including working with policymakers, funders, media, and senior leadership teams.

• Experience developing and delivering crisis communication strategies.

• Knowledge of the youth sector, social justice issues, or non-profit communications is highly desirable.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

 UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Wednesday 14th May at 11:59PM (midnight)

Provisional Interview Date: TBC 

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Programme Delivery Officer

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

None

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

Main relationships

Director of Operations & Programmes, Head of Operations, Partnerships Project Manager

Benefits

· Salary £34,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
 

Purpose of the role

Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.

This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.

Main Duties and Responsibilities

· Provide comprehensive support to the Partnerships Project Manager

· Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.

· Act as a point of contact for partners and project/programme stakeholders.

· Assisting with programme and project initiation, such as design and planning.

· Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.

· Data analysis and programme reporting, preparing partner reports and tracking performance.

· Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.

· Travel to engagement events across the UK

· Represent and advocate for Drinkaware at partnership or public meetings and events.

· Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.

· Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions

· Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders

Accountable for:

Delivery of partnership projects & programmes

PERSON SPECIFICATION

Qualifications and/or experience

Experience of partnership or programme delivery

Essential Criteria / Key Skills

1. Ability to multitask and manage several partnerships simultaneously

2. Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.

3. Experience of organising small events and workshops

4. Experience of writing clear, concise, reports and accurately maintaining  documentation

5. Attention to detail and foreplaning

6. Experience of a broad range of software packages including Word, Excel, PowerPoint

7. Strong analytical skills and presentation of data.

8. Experience providing administrative support.

9. Ability to work on your own and take initiative.

10. Ability to travel across the UK as necessary to attend events and meetings

11. A positive ‘can do’ attitude

12. Emotionally intelligent and resilient when under pressure.

13. An energetic and committed ambassador for Drinkaware, our mission and values

Special features of the role

This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: 330 Mare Street, London, E8 1HA

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 15 May 2025 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.

Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.

You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.

Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research.  They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.

About You

We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities.  The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation.  Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent.  Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

GuildHE represents nearly 70 higher education institutions including universities, colleges and specialists.  We advocate for diversity in higher education, championing vocational and technical education, professional programmes and specialist providers.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address current and emerging 21st century challenges.

To achieve this, we are seeking an enthusiastic and proactive Executive Assistant to be a supportive force to our Chief Executive Officer and senior leadership.  The post holder will have proven experience of supporting senior managers, including diary and inbox management, travel and event planning, and other administrative tasks. The ideal candidate will be a responsive and details-oriented team player who demonstrates exceptional communication and organisational skills while also being able to work quite independently at times. 

Key responsibilities will include:

• Executive support for GuildHE’s CEO;

• Diary support to the CEO, Director of Policy and Strategy, and Director of Operations and Membership;

• Secretariat duties for GuildHE’s Executive Board;

• Financial administration;

• Logistical and administrative support to the wider team; and 

• Demonstrating a proactive approach to embedding EDI principles in all work.

To apply, please submit a CV, and cover letter of no more than 2 sides of A4. 

Please contact Shoni Robertson-Finn with any questions regarding the role and/or recruitment process. 

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.  You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences.  The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.

The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.

Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.

About the role

As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.

Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions. 

You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Director - Workforce Policy and Services

Location: AoC London Office
Department: Workforce
Salary: £68,400 - £85,500 (depending on experience)
Hours: Full Time, 37.5 Hours per week
Job Type: Full time
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) in a new position of Director – Workforce Policy and Services. As the national voice for further education (FE) colleges in England, AoC represents and supports member colleges with professional services, advocacy, and sector leadership. We are a not-for-profit organisation established by colleges, for colleges – supporting over 95% of the sector, transforming 2.2 million lives each year.

This senior leadership role will oversee the strategic direction and delivery of AoC’s workforce function – including directing FE workforce policy, industrial relations and pay, employment advice, recruitment, and consultancy. Reporting to the Deputy Chief Executive, the successful candidate will work collaboratively across the organisation and with key external stakeholders to promote and represent the employer interests of colleges across England.

We are seeking an experienced leader with a strong background in at least one area of the workforce remit, strategic insight, advocacy skills and a commitment to supporting colleges and their people. A deep understanding of the challenges facing the FE workforce and a collaborative, inclusive approach to leadership is essential. You will bring excellent stakeholder engagement and influencing skills, strong strategic thinking, and the ability to drive service quality and innovation.

As Director, you will lead and manage a multi-functional team delivering high-quality workforce services and advice to colleges, ensuring these are responsive to sector needs. You will represent college employers in national pay negotiations and workforce policy development, oversee recruitment and consultancy services, and with your team drive policy influencing and evidence-based decision-making through strong stakeholder engagement and data insight. This is a varied and strategic role that combines leadership, sector advocacy, and operational oversight across FE employment and workforce priorities.

This role is offered on a permanent, full-time basis. There will be regular travel to AoC’s national office in London and across the country to attend meetings and represent the organisation. Flexible working requests will be considered. If you’re a senior workforce leader with a passion for improving outcomes in education and want to be at the forefront of shaping FE workforce policy and services, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Please review the full job description and person specification, which outlines the role in more detail. 

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 9am on 26 May 2025.

Interviews: 

Date: W/C 2 June 2025
Venue: In person, AoC London Office

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

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