The Digital Marketing Manager will play a crucial role in the flourishing of Portsmouth Cathedral’s work.
The Cathedral will shortly launch a new Vision and Strategy which will guide our work as we build towards our centenary in 2027. We seek to increase our impact as a Cathedral, civic space, artistic venue and visitor destination whilst improving our financial sustainability through increased commercial events and fundraising.
Marketing, digital and communications will play a key role in helping us to achieve these ambitions. We are looking for an enthusiastic and dedicated individual with the passion, drive and experience to manage marketing and communications.
The successful candidate will work with the Head of Fundraising and Events to create and deliver impactful marketing campaigns, digital projects and communications to support the effective delivery of our Vision and Strategy. This role is key to developing Portsmouth Cathedral’s engagement with our various audiences including congregation, local residents, businesses and cultural sector, the City of Portsmouth and the Diocese of Portsmouth.
Specific Duties and responsibilities:
Marketing
- Deliver and manage the Cathedral’s marketing strategy.
- Deliver an annual marketing plan and specific marketing campaigns for the Cathedral’s wide-ranging activities including music and services, learning and engagement, commercial events, fundraising and as a visitor destination.
- Work in collaboration with internal colleagues to ensure marketing and communications is effectively delivered for all areas of the Cathedral’s work.
- Develop and create engaging content for digital marketing channels, including the website, social and e-newsletters.
- Develop and create traditional marketing collateral including brochures, flyers, posters and adverts.
- Undertake market research and analysis to support the marketing strategy and marketing campaigns, working across the organisation to maximise our potential reach and impact.
- Track, analyse and report on the impact and Return on Investment of all marketing activities, including via Google Analytics and Social Media analytics.
- Support the development and delivery of the Cathedral’s brand, ensuring brand guidelines are implemented and there is consistent internal and external communication.
- Be responsible for updating and developing the website, with support from volunteers and input from staff colleagues.
- Respond to enquiries received via social media channels in a timely manner.
- Monitor TripAdvisor and other online reviews and respond where needed.
Communications
- Work with assigned volunteers and staff colleagues to ensure effective communications through the Cathedral’s regular online and print mailings.
- Support the Cathedral to implement an effective advocacy strategy with key stakeholders.
- Work proactively with local, regional, national and specialist press and media to raise the profile of the Cathedral, including through writing press releases and being the initial point of contact for media enquiries.
Digital Engagement
- With the Head of Fundraising and Events, to manage the implementation of professional standard live broadcasting from the Cathedral. This will include some weekend and evening working.
- To undertake at least one annual digital project from scoping to implementation and evaluation. The nature of such projects will respond to the needs of our audiences, for example a digital self-guided tour for visitors.
General
- Ability to deliver projects on time and on budget
- Act as an ambassador for Portsmouth Cathedral at all times including attending events as required.
- Undertake administrative duties as required. This position will be self-supporting administratively.
- To follow and abide by Portsmouth Cathedral’s policies and procedures as detailed in the Staff Handbook at all times including Safeguarding, Health and Safety, Equal Opportunities and Confidentiality.
- Other duties as may be specified by the line manager from time to time.
- Some weekend and evening work will be necessary.
Skills and Experience
Essential
- The appointee needs to be able to work comfortably in a faith based organisation and be sympathetic to, and supportive of, its Christian values.
- Minimum of three years’ experience in a marketing, digital marketing, e-commerce or communications role.
- Experience of delivering and managing marketing campaigns across multiple channels and targeted at different groups.
- Experience of creating and commissioning content and marketing collateral.
- Experience of work with agencies, for example PR, creative, digital.
- Experience of managing organisational brand.
- Proven understanding of the current marketing landscape including digital and traditional marketing channels.
- Experience of conducting marketing research and analysis to inform strategy.
- Experience of managing communications using various channels to effectively communicate with different audiences.
- Excellent project management skills.
- Good evaluation and analytical skills and ability to communicate evaluation of marketing campaigns to multiple audiences.
- Excellent written and verbal communication skills including copywriting and proof-reading.
- Ability to build positive relationships and work collaboratively with colleagues and key stakeholders, as well as working independently.
- Self-motivated, hardworking with excellent attention to detail.
- Highly IT literate with experience of Microsoft Office and familiarity with CRM systems.
- Ability to solve problems quickly and sensitively and find new solutions.
- Confident, positive and energetic individual with a can-do attitude.
Desirable
- Marketing qualification.
- Experience of working with websites and CRM systems.
- Experience of designing print.
- Strong photography skills.
- Experience of working with press and media.
- Experience of working with tourism and destination marketing agencies.
- Experience of working with volunteers.
The Cathedral Church of Saint Thomas of Canterbury, the Cathedral of the Sea.
For centuries Portsmouth Cathedral, the Cathedral of th... Read more
The client requests no contact from agencies or media sales.
Fixed-Term until October 2021 – with potential extension (dependent on additional funding being secured).
The London Survivors Gateway (LSG) is an innovative project that is the first of its kind in London. It is a partnership of specialist sexual violence services in London comprising of the four Rape Crisis Centres, Galop, SurvivorsUK and The Havens that have come together to provide a unique single point of access into specialist sexual violence services.
The LSG is run by Navigators who support any survivor, aged 13 or above, to access long-term services including advice, advocacy, counselling and other services that they may require. It is a fast-paced role, providing timely and short-term interventions to address immediate needs whilst helping survivors to make decisions about the next steps in their healing journey.
Navigators work from a person centred, trauma informed and survivor led, integrated approach ensuring individualised care pathways that are rooted in empowerment and best practice. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs understanding the specific support needs of each survivor.
Navigators are supported by a team of experienced practitioners and receive an ongoing package of training and clinical supervision.
The successful candidate will provide holistic support that is innovative. They will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. The successful candidate will have exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone focused role. If you have these skills, and want to join this unique and innovative project, we would love to hear from you.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Scheme.
This role will initially be on a remote-working basis, changing to office-based (in Hammersmith and Fulham) when circumstances allow.
This post is subject to satisfactory references, DBS check and evidence of right to work in the UK.
WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
Established in 1987, Women and Girls Network (WGN) has spent over 30 years supporting women and girls across London affected by gender-based vi... Read more
The client requests no contact from agencies or media sales.
Location: Based at CARA premises at Colchester, with regular travel across mid and north Essex. At present, due to COVID 19, CARA staff are predominantly working from home, with essential visits to meet clients, police stations and court.
Responsible to: ISVA and Advocacy Manager
Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)
Salary: £26,999 - £28,785 (NJC SCP 23-25 per annum pro-rata, with pay rise expected.
Hours: 28-35 hours per week (exact hours to be agreed).
Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police.
The role of an ISVA is to support victims and survivors by:
- Ensuring their voice is heard.
- Helping them make the choices that feel right for them.
- Accompanying them to important appointments and to court.
- Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.
If victims and survivors are considering reporting to the police, ISVAs can also help them by:
- Providing impartial information to enable them to make an informed decision.
- Offering an overview of police processes and what to expect if they do decide to report.
- Supporting them in their next steps.
CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex.
Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves.
Duties and Responsibilities
For all clients
- To liaise with CARA’s Information and Referrals Coordinator and the Synergy Essex team of First Contact Navigators in supporting new referrals to the ISVA service.
- To undertake risk assessment and support needs analysis with clients.
- To develop individual service plans to address risks/support needs of client.
- To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with the arrangement of child care and return to work.
- To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate.
- To help clients to develop their own support network.
- To explain criminal, legal and if relevant, civil remedies and housing options to clients.
- To provide information in relation to Criminal Injuries Compensation.
- Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.
- To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.
If a client reports to the Police
- To support the client through the criminal justice system, explaining the procedures and their role and rights within the system.
- Subject to local arrangements and the wishes of the client, to support the client in the witness statement and during the trial phase in conjunction with the Witness Services.
- To liaise with the police and CPS on behalf of the client. To keep the victim informed about case progress on behalf of the police in line with the requirements of the Victims Code of Practice.
- To participate in case conferences with the police, CPS and prosecuting barrister.
- To understand and support the need for some clients to access special measures.
General
- To manage a caseload of up to 60 clients (or a pro-rate equivalent), including adults, young people and children.
- To maintain and monitor records of all cases, using a purpose-built online database.
- To follow procedures and protocols so that the safety of the client is kept central to any process.
- To note and feedback to other agencies difficulties clients are having accessing their service.
- To contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To develop and maintain effective communication systems with key partners including the police, CPS, court service, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.
- To participate in team meetings, supervision, training and development.
- To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
- To develop and supervise the work of CARA volunteers, where appropriate.
- To have a clear understanding of the myths and facts of sexual violence, trauma, the long-term mental health effects of sexual violence, self-harm, suicidal feelings and attempts.
- To be aware of resources available regarding interpreters, signers etc.
- To attend regular team meetings and to work with colleagues to further the objectives of CARA.
- To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
- To report to the ISVA and Advocacy Manager, Manager, Director and Trustees as required, including the production of regular written reports.
- To be administratively self-servicing.
- To undertake any other related activities as required by the ISVA and Advocacy Manager, Manager, Director or the Chair of the Board of Trustees.
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, s... Read more
The client requests no contact from agencies or media sales.
This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyside, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.
Recruitment during COVID-19 restrictions
During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be supported to work from home for the initial period where restrictions on non-essential travel are in place.
About Crisis
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Through our pioneering research into the causes and consequences of homelessness and the solutions to it, we know what it will take to end it, together, in our lifetimes.
About the role
This is an exciting opportunity to provide expert advice on welfare rights and entitlements for people facing homelessness, including those who may appear to have no recourse to public funds, to contribute to Crisis’ mission of ending homelessness. Advice and assistance will be offered on an internal consultancy basis to Crisis Skylight staff to enable them to advocate for their clients. For complex cases, more direct involvement will be required including direct work with members and advocacy to relevant agencies.
About you
To be successful in this role you will have extensive experience of working in the welfare benefits sector. You will enjoy working across Client Services providing good quality advice and support as well as developing and delivering training to Skylight staff.
Your knowledge and expertise will contribute to the development of policy, practice and campaigns work by providing examples of where welfare policy and/or practice contributes to the perpetuating or creating homelessness.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.
If you need to request an application in an alternative format, please contact the HR team through the Crisis website.
Closing date: Wednesday 13 August 2020 (11.59pm)
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Head of Family Support
Would you like the opportunity to lead the development and delivery of our family support service and have a lasting impact on the issues surrounding gambling related suicide?
Background
Gambling with Lives was set up by the families and friends of young people who had taken their own lives as a direct result of gambling. These were all very normal, bright, popular and happy young folk who had great futures ahead of them … gambling was their only problem.
Research indicates that there are between 250 and 650 gambling related suicides every year in the UK … a minimum of one every working day.
Gambling with Lives aims to:
- Improve mental health and save lives through raising awareness of the risks to health of gambling
- Provide support to the family and friends of the victims of gambling related suicide and those suffering gambling addiction
Appointment of a Head of Family Support
The Charity’s family support service is currently delivered by a combination of trustees and freelance therapists. However, as more families have approached the Charity a dedicated staff team has become required.
We are searching for a Head of Family Support who can lead the development and delivery of the service.
The Head of Family Support will quickly become the link between families, the Charity and its delivery partners. To fulfil that function s/he will require strong levels of empathy, highly developed interpersonal skills, a good understanding of counselling practice and the management of a therapeutic team, experience of managing legal advisors, and knowledge of press engagement strategies.
This role presents an opportunity to work with an organisation at a crucial and exciting point in its development. We are looking for a Head of Family Support who shares our passion for the work we are doing. If you want to play a leading part in shaping the future of our services, then we would be delighted to hear from you.
Please download the candidate information pack for further information before you apply. Application is by CV and a covering letter which should indicate why you are interested in applying for the role and how you meet the role requirements.
The closing date for applications is Sunday 6th September. Shortlisted candidates will interview with GwL in the week commencing 14th September, followed by a second round of interviews with candidates who have progressed to the next stage in the week commencing 28th September.