Project Officer

Part-time/Full Time : 0.6-1.0 FTE

Contract length: Up to three years. 

Salary: £25,000 pro rata

Location: Fairford, Gloucestershire.

Closing Date: Wednesday 5 February 2020 at 12.00 midnight.

Interview Date:  Thursday 13 February

In this exciting new role you will be working as part of a growing team delivering learning projects at The Ernest Cook Trust (an established educational charity). The Green Influencers Scheme aims to inspire young people to take part in environmental action and create environmental projects within their local communities.

Our vision at The Ernest Cook Trust (ECT) is for an environmentally engaged society.  The mission of the Green Influencers Scheme is to assist young people to create deep, lasting and meaningful connections with the natural environment and through learning and skills building, help young people contribute to the local community through environmental action.

The Green Influencers Scheme was developed by ECT in 2019 as a match-funded project with #iwill. #iwill was set up to promote youth social action and is funded by The Department of Culture, Media and Sport (DCMS) and The Big Lottery Fund. As an educational charity, ECT are really delighted to be able to develop this environmental scheme where young people will have a direct influence.

This new role will be based at ECT Head Office in Fairford, where you will be the lead project officer developing and managing the Green Influencers Scheme project.

The job description and person specification is attached. To apply please send your current CV and cover letter  to Suzie Paton Head of Grants 

The Role

This role is a tremendous opportunity for someone with excellent skills and a passion for social justice to develop their understanding of overseas disability and development working alongside an exceptional programmes team.

CBM places an emphasis on professional development and training for its employees in order to support them to fulfil their roles and encourage personal development. It encourages employees in their desire to further their qualifications and careers, and will support them by offering opportunities to undertake study for relevant qualifications.

The Programme Officer will support the frontline work of CBM UK’s Programme Development Team by managing selected small development projects and assisting Programme Managers to oversee selected large, complex programmes.  Tasks include planning, quality control on reporting (narrative and financial), monitoring and evaluation and administration. This role also provides support for development of project funding proposals and due diligence and contracting on new grant funded projects.

Based:  CBMUK office is currently in Oakington, Cambridge, moving to Mercers Row, Newmarket Road, Cambridge, in the first quarter. Alternatively, the post holder can be based in Edinburgh where two further Programme Managers are currently based.

Key criteria for success

Within 12 months, the Programme Officer will:

· Be working to clear and agreed strategic objectives and plans

· Have a good understanding of  the portfolio of programmes where the Programme Officer is providing a supporting role and be fully responsible for their assigned project portfolio

· Have built up strong relationships with the staff and partners associated with their assigned project portfolio

· Be providing timely and accurate project information and updates to the Line Manager, Head of Programmes and other Programme Development (PD) team members when necessary

· Have acquired familiarity with CBM internal systems and Standard Operating Procedures (SOPs), including planning and reporting formats, project and financial management system (NAV) and SharePoint

· Be participating meaningfully in the CBM UK programme strategy development and implementation process.

Key responsibilities

The Programme Officer will ensure support for management of the design, delivery and funding of quality programmes for CBM UK.

1. Project Management (60%)

a. With support from colleagues, be responsible for managing a small number of non-institutional donor projects in line with CBM’s structures and Standard Operating Procedures.

b. On their assigned portfolio, work with others to support implementing partners to develop and report on monitoring, evaluation and financial frameworks. Ensure high quality and timely narrative and financial reports are submitted to donors and stored correctly on the server.

c. Provide supplementary support to Programme Managers leading on selected large scale or complex grant funded projects, particularly on reporting requirements.

d. Develop and maintain excellent working relations with CBM and implementing partner staff in UK and overseas

e. Contribute towards meeting best practice in programme development in CBM UK, integrate organisational learning into future work and participate in the development of CBM UK’s new strategy

f. Carry out country and project planning and monitoring visits when required, usually accompanied by other staff (up to 8 weeks a year).

2. Programme Development and Funding (30%)

a. Provide surge support to develop high quality funding applications to institutional donors.

b. Support the Head of Programme Funding in carrying out donor research and developing an electronic resource library of data, concepts etc for new proposals.

c. Act as focal person for due diligence and contracting processes with institutional funders. Coordinate with the Senior Compliance Officer and Head of Programme Funding regarding completion of institutional donor contracts and agreements and filing of signed contracts. In tandem with this process, coordinate with PMs to draft and finalise standard cross- organisational, CBM Global, Project Agreements / Contracts.

d. Act as the PD Team liaison person with the Major Relationships team to coordinate programme fundraising opportunities for potential Trust, Corporate and major donor funded projects.

Additional tasks (10%)

a. Provide programmatic support for the Head of Programmes and Programme Development team when required e.g. administration, quarterly and Board reporting and reviews.

b. Contribute to arranging CBM UK hosted events such as meetings, training courses and international workshops

c. Carry out other duties as required by the Heads of Programmes and Programme Funding.

For full details please download the recruitment pack.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

This is an ideal opportunity for an ambitious team player with supporter care/customer service experience to develop their career as part of the UK’s leading dementia research charity. Working closely with the Supporter Care Manager and other team Officers, you will work in a supervisory capacity to the rest of the team line managing 2 Supporter Care Executives and ensure that the charity’s supporters receive an excellent standard of service.

This is a fixed term role for a period of 12-months, or on the return of the post holder, to cover a period of Maternity leave.

Main tasks of role:

• Act as the first point of contact for the resolution of complex queries and complaints.
• Assist in managing the day to day work of the Supporter Care team, including managing turnaround times.
• Assist the Supporter Care Manager with projects involving Supporter Care and be the team representative on some cross functional projects.
• Deputise for the Supporter Care Manager, assuming responsibility for the team in their absence.
• Recognise fundraising, engagement and retention opportunities when talking to supporters.
• Respond to queries received by phone, email and post and assist the team in doing the same.
• Process donations, standing order payments and gift cancellations, acknowledging supporters and sending out materials as appropriate.
• Ensure there is always enough telephone cover in place, arranging lunch breaks, meetings and assisting with any voicemail arrangements.
• Compile routine reports including all feedback received by the charity.
• Assist the Supporter Care Manager with monitoring performance of external suppliers.

What we are looking for:

• GCSE in Maths and English, or equivalent
• Confidence working with computers – good knowledge of Word, Excel, Outlook and databases.
• Experience of working in an office based, customer facing role (within the charity sector would be advantageous).
• Experience of handling complaints and queries.
• Excellent written and spoken communication skills with an exceptional telephone manner.
• Ability to work with a high level of accuracy and attention to detail.
• Good organisational skills and the ability to prioritise workload.
• Professional and hard-working team player.
• Outgoing, enthusiastic and able to remain calm under pressure.

Location: Granta Park, near Cambridge.

Salary: Circa £27,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 12th February 2020 with interviews to be held on the 20th February 2020. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Administration Officer (Birmingham)

21 hours per week

£9,828 (pro rata plus pension and healthcare scheme benefits)

The opportunity

We have an exciting opportunity for an enthusiastic and motivated individual to provide administrative support to our new Wellbeing Activities Team. As a key member of the team you will provide support on all aspects of the project administration including, maintaining records, collating data, answering calls, and organizing events.

The ideal candidate

The right person for this role enjoys being organised, has a great personality, pays attention to detail and understands that they are part of a team working together to provide activities for older people. They will also relish a challenge and enjoy getting things done.

Possessing excellent customer service skills; a confident and professional telephone manner; strong attention to detail, and with a strong working knowledge of Microsoft Office (Word, Excel, Publisher and OneDrive).

The organisation

We are a locally focused charity with over 160 staff and volunteers across Birmingham and Sandwell. We provide support and services to people aged 50 and over. We are looking to grow and expand to reach more of the older people in Birmingham and Sandwell.

Application forms must be completed fully; CV’s will not be accepted.

If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations by telephone.

The deadline for applications is Thursday 30th January 2020.  Interviews to be arranged 6th February and 7th February 2020.

We believe:

• In the power of listening and feeling heard.
• That everyone has value: something to offer.
• That everyone deserves to be supported in their mental health needs and we have a part to play.

We are working with a wide range of local employers, individuals and groups to raise awareness and understanding of mental health issues through the delivery of a wide range of training. We know that anyone may be affected by poor mental health, so reaching diverse organisations and networks across the city (Public/Private/Third Sector) is an important aspect of our work.

We approach our work in a way that is shaped and guided by our core values of:

• Openness
• Belonging
• Strength
• Collaboration

We are seeking an administrative assistant who would support this work:

Job Title: Training Administrator

Salary: £19,945 pro rata (actual £9,972) (Maternity cover 10 months)

Working Hours: 17.5 hours per week

The skills and knowledge that are important to us are:

• Working collaboratively with staff, volunteers and customers
• Excellent IT experience and knowledge
• Excellent administrative skills
• Ability to work flexibly

This role is to support our Training Co-ordinator and trainers who deliver a range of different training courses. The Admin role is a vital part of this busy team.

If you are interested in this role, please download the application documents accompanying this listing, or from the Vacancies page of the Manchester Mind website. The deadline for application submissions is 12noon, Monday 10th February 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.

Age UK Ealing Befriending Service consists of two elements, the Neighbourly Connectors and Telephone Support, helping older people in the London Borough of Ealing in tackling loneliness and isolation and seeks to support older people in building and maintaining independence.

The post-holder will support the Head of Befriending Service to develop and manage the day to day running of the service across the borough including assessing referrals and home visits; and to support the team of Volunteers, ensuring that the delivery of services meets the required standards and targets.

Main Duties and Responsibilities:

1) Service Coordination

a) To work with the Head of Befriending Service in developing the service including marketing and promotion, ensuring that it meets the needs of beneficiaries and provides a safe service for all

b) Ensure that the service meets the outputs and outcomes as required by the funders

c) To measure the success of the service by collecting quantitative and qualitative data

d) To ensure that the service links in with the rest of the organisation

e) To coordinate the operational requirements of the partnership which is working together to deliver the service and to collate necessary data as required

f) To maintain strong working links with partners to ensure a cohesive approach and smooth working of the partnership to deliver the outputs and outcomes required

g) To undertake activities to target promotion of the service to outside agencies, especially any under-represented groups

2) Volunteer management, Support and Training

a) Work with the Volunteer Coordinator to recruit suitable volunteers to the service

b) Match befriending volunteers with compatible service users

c) To identify and coordinate volunteer training sessions, to induct, build befriending skills and knowledge of local areas and activities and promote safeguarding awareness

d) Provide volunteer support sessions, offering on-going training and support ensuring that volunteers have an excellent volunteering experience

e) Support the volunteers to have an excellent volunteering experience at Age UK Ealing

3) Evaluation & Reporting

a) To regularly review service and monitor targets, using this information to advise on, initiate and develop new services as appropriate

b) Prepare monitoring report for the management team, CEO, Board and funders as required

c) Working with the Volunteer Coordinator to review volunteer and clients’ experiences and evaluate the effectiveness of the service

4) Reward and Recognition

a) To develop and implement recognition structures for befriending volunteers, including certification, reflective learning opportunities and organising social events to recognise the input of all the befriending volunteers

b) Where possible to nominate service/volunteers for local and national recognition awards

5) General

a) Ensure all relevant administration and reporting is completed in a timely manner as required

b) To behave in a professional manner to build good working relationships with colleagues, service users and external agencies

c) Post-holder will be required to be flexible with their working hours, as some volunteer interviews and befriending matches may need to be conducted outside of regular working hours (evenings/weekends)

d) To support colleagues with the provision of information as requested for other functions within the organisation

e) Implement the delivery of new standards as they arise

f) Comply with all policies and procedures and promote Equal Opportunities, Safeguarding and Confidentiality

g) Report any Health and Safety issues or concerns

h) Attend team meetings as required

i) Undertake other duties that may from time to time be reasonably required, e.g. attending community events, assisting with fundraising activities etc.

Person Specification

Essential:

• Experience of coordinating a befriending service or similar service
• Experience of managing/supporting volunteers
• Experience of working with and supporting older people
• Knowledge of issues affecting older people
• Ability to prioritise and manage workload
• Ability to work alone or as part of a team
• Good communication skills (written and verbal)
• Competent use of MS Office (Word, PowerPoint, Excel and email) and database
• Able to reflect on own performance
• Able to act as a representative of the organisation externally

Desirable:

• Experience working within the charity sector
• Ability to develop ideas for expanding the befriending service
• Ability to assimilate and understand information by listening, reading and use of the telephone
• Willing to work to guidelines and standards and to take a flexible approach to work
• Ability to listen to others and to explain things clearly
• Awareness of discriminatory practices and equal opportunity issues

General requirements:

• To develop and work with other and agencies; and to seek and offer support
• Willingness and interest in learning, to attend training, meetings and other community events
• Able to work without direct supervision and demonstrate initiative
• Understanding of outputs and outcomes monitoring and reporting

To Apply: please submit your CV together with a covering letter explaining why you are suitable for this role. Shortlisted candidates will be required to complete a Declaration Form and Equality & Diversity Form.

This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check.

Age UK Ealing strives to be an Equal Opportunities employer.

Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing.

Closing Date: Monday 17th February 2020

Interview Date: Monday 24th and Tuesday 25th February 2020

Senior Administrator | London

Hours: 35 hours per week, Monday to Friday, 9am to 5pm.

Salary: £23,000 per annum

Contract: Permanent

Proposed start date: February 2020

Location: This role is based in our London hub at Coram Campus, approx. 7 mins from Russell Square station.

About the Role

We are looking to recruit a Senior Administrator to join our Administration team based in London.

The Coram Beanstalk Admin team are a group of customer focused administrators based centrally, providing a comprehensive support service both internally and externally. We are looking for a Senior Administrator to assist the Admin Team Manager with day-to-day support to Admin team members, to lead on liaising with particular partnerships and external parties, along with all administrative aspects of volunteer and customer on-boarding to Coram Beanstalk.

The Ideal Candidate

We are looking for an experienced administrator with proven mentoring experience; exceptional organisation skills; excellent customer service skills; a confident and professional telephone manner; strong attention to detail, and with previous background working with a number of different computer programmes and databases - (previous experience of using Salesforce would be desirable but isn't essential).

You will be joining a cohesive and enthusiastic team; receive training on our processes and systems and be an integral part of our service.

This is a very varied role so it is essential you are able to prioritise your time to manage several tasks and maintain orderly systems.

Day to day tasks include:

• Supporting the Admin Team Manager with the daily management of the Admin team including mentoring other team members
• Liaising with external partners
• Responding to volunteer and delivery partner enquiries by telephone and by email
• Processing new volunteer applications and keeping on top of individual pipeline
• Following up with safeguarding checks including DBS’s, references, ID badges, and processing volunteer expense forms
• Booking volunteers onto training and selection days
• Setting up introduction meetings between volunteers and education settings
• Maintaining accurate data on Salesforce (CRM system)
• Supporting the wider Coram Beanstalk team with administration requirements

To apply, please click on the 'apply now' button to be redirected to the application form.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: Friday 7th February 2020 (candidates may be contacted for a telephone interview prior to the closing date)

Interview Date and Location: Wednesday 12th February (provisional), Coram Campus, London

Coram Beanstalk is committed to safeguarding the welfare of children and young people and requires all staff and volunteers to share this commitment. A DBS disclosure may be requested for the successful candidate.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 296454

Are you looking to be part of a team that helps to support oversight of all aspects of ministry within the Church?

The Ministries team is looking for a motivated and highly organised Administrator with excellent communication and interpersonal skills to work alongside the Secretary and others in this area of work. Being the first point of contact for the office, you will have solid grounding in general office procedures with the ability to multi task and work well under pressure.

As part of your role you will organise conferences and events, so previous experience of event management is a key requirement.

You will possess a high level of accuracy and attention to detail; minute taking skills and the  ability to work confidentially with sensitivity and discretion is essential. Previous experience of working within a faith-based charity would be a distinct advantage.

We can offer you a flexible and friendly work environment with a generous final salary pension scheme.

If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs).

Closing date for applications: 12 noon, Monday 3 February 2020
Interview date: Monday 17 February 2020

The Brent Centre for Young People is looking for a dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and mental health needs. It also has an international reputation and delivers world-leading evidence-based practices to young people across North West London. In 2018/2019, through its in-house and outreach Services, the Brent Centre helped over 700 young people to be healthier and better prepared for adulthood.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This applicant would be committed, enthusiastic, confident in Information Technology, able to maintain a client database, a good team worker with good client focus skills, reliable, adaptable and flexible, able to work up to 7pm on Mondays and Tuesdays and 8pm on Wednesdays and Thursdays, excellent organisational, communication and interpersonal skills, to produce work of a high standard, demonstrate a high level of professionalism and confidentiality, and be able to manage own work to meet deadlines. The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work. Experience with young people or with mental health is advantageous. 

The candidate will have excellent skills, when carrying out duties of the post.

This post will support the start-up, development and delivery of an ambitious new project led by Essex County Council. “Essex Warm Homes” will be chiefly delivered by the Citizens Advice service in the county with support from a range of partners. Funded by National Grid’s Warm Homes Fund it will improve the health and wellbeing of local residents through the delivery of an advice service that addresses the needs of people living in cold homes; particularly vulnerable individuals and families and on referral from health, voluntary and statutory partners. The focus will be on providing welfare benefits advice and income maximization, initial debt advice and crisis responses, energy efficiency advice and support to access measures to address cold homes including the arranging and assurance of provision of additional support from partner agencies working as part of a wider delivery partnership.

Employed by Citizens Advice Essex

£16,905 actual

Part time, 30 hours per week

Fixed term contract until March 31st 2022

Permanent base within one of the LCA within Essex TBC

The postholder will be expected to provide strong central administration to the project supporting oversight of systems and processes established to support a Single Point of Access for the project.  The postholder will also support delivery of marketing and communications.

Required skills are, strong customer services skills, the ability to use a proprietary database (Casebook) for the purposes of setting up client enquiries on referral, and the receipt and processing of centrally received referrals. The ability to maintain a centrally hosted website, and to make full use of social media in marketing the service amongst potential referrer organisations. The postholder will also provide administrative support to a central training and practitioner development function, helping to set up practitioner conferences and related activity.

For a job pack please visit our website via the Apply button.

Closing date for applications: 19th February 2020

Citizens Advice recognises the positive value of diversity, promotes equality and challenges unfair discrimination. We welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as disabled people are underrepresented throughout Citizens Advice, and BAME people are underrepresented in senior management positions.

Wellbeing Activities Officer (Birmingham)

37 hours per week (part time may also be available)

£21,117 (FTE, plus pension and healthcare scheme benefits)

The opportunity

We have an exciting opportunity for an enthusiastic and motivated individual to join our new Wellbeing Activities Team. As a key member of the team you will develop social and physical engagement opportunities for older people across the City of Birmingham.

The ideal candidate

This is an energetic role for someone with creative flair and a passion for providing high quality fun and friendship to older people. Ideally, you will have proven experience of engaging with older people. You must have excellent organisational skills, a commitment to provide a high quality service and a positive, approachable and enthusiastic attitude to dealing with people.

The right person for this role enjoys being organised, has a great personality, pays attention to detail and understands that they are part of a team working together to provide activities for older people. They will also relish a challenge and enjoy getting things done.

The organisation

We are a locally focused charity with over 160 staff and volunteers across Birmingham and Sandwell. We provide support and services to people aged 50 and over. We are looking to grow and expand to reach more of the older people in Birmingham and Sandwell.

Application forms must be completed fully; CV’s will not be accepted.

If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations by telephone.

The deadline for applications is Thursday 30th January 2020.  Interviews to be arranged 6th February and 7th February 2020.

Administrator – Six Month Contract
Cirencester, Gloucester

About Us

We are Benevity, a game changing software developer bringing a breath of fresh air and a new way of thinking to employee engagement software.

We are global leaders in corporate social responsibility and some incredible brands from around the world rely on us to provide award-winning corporate goodness programmes. These programmes help to attract, retain and engage professionals who are connected by causes that matter to them.

To put this in context, with 10 million employees registered with us, we’ve processed nearly three billion dollars in donations and 17 million hours of volunteering time this year alone.

We’re now looking for an Administrator to join our team in Cirencester and support our clients and back office functions.

Your Benefits

- Salary of £17,000 - £20,000 pro rata DOE & skills 
- Company bonus scheme (based on company and individual performance)
- Employee assistance programme including counselling, consultations and access to resources
- Workplace giving programme including 100% matched charitable donations and paid volunteering time
- Ability to carry up to 10 days’ holiday into the next holiday period

This is an incredible opportunity to develop your career and future prospects with our growing, exciting organisation that is changing the way charity work and donations can be given.

You’ll discover that we are a rare and diverse group, we’re dreamers and doers, positive thinkers and people who are looking for more than just a job. We treasure each and every member of our team and they, in turn, help us to be more successful, to share our vision and to make the world a better place through goodness and giving.

If ours sounds like the kind of place where you could thrive, get in touch today.

The Role

As our next Administrator, you will join our managed services provision and play a pivotal role in helping our clients to manage their employee volunteering, matching and giving programmes.

Specifically, you will provide a variety of support services to ensure that programmes run smoothly and clients, employees and the charities they support can work together harmoniously.

Supporting Client Success Managers and Team Leads in building excellent client relationships, you will also:

- Field client requests quickly and competently
- Manage multiple projects at once
- Review and update priorities to ensure all activities are covered
- Deliver on promises that form the basis of relationships
- Maintain personal high standards and complete tasks and projects in accordance with these standards
- Work as part of a team, receiving support and providing assistance when needed
- Making on-site client visits as required

About You

To be considered as an Administrator, you will need:

- Excellent written and verbal communication skills
- To be a detail-oriented multi-tasker
- To be resourceful and proactive
- Operational excellence
- To be a collaborative team member
- The willingness to travel

Other organisations may call this role Managed Services Administrator, Client Services Administrator, Account Management Administrator, Account Support Executive, Account Executive, Client Support Co-ordinator, Account Co-ordinator, or Client Services Co-ordinator.

We believe in the power of diversity and we’re dedicated to creating a diverse, equitable and inclusive environment at Benevity. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

So, if you’re seeking your next challenge as an Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Job title: Advice and Information Officer x2

Region: Bristol

Directorate: Operations

Contract: 6 month Fixed Term Contract, Part Time, 17.5 hours per week

Salary: FTE £20,163.00 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community and those that support us. The focus for our Area teams will be on engaging with the community, reaching out to those we support through a wide range of Partnerships making sure we’re accessible to many more people.

As a Royal British Legion Advice and Information Officer you will be based in the Bristol Office and will spend your time providing advice and information about all aspects of the Legion's work to those who visit us.

Accustomed to providing advice and information support to customers you will have experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting people.

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage. This role is open to both employees and volunteers.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is Monday 10th February 2020

Interviews will be held week commencing 17th February 2020 in the Bristol Office, 60 Union St, Broadmead, Bristol BS1 2DL

Job title: Area Administrator

Region: North, Manchester

Directorate: Operations  

Contract: FTC to the end of June 2020, Part time 21 hours per week

Salary: FTE £20,163 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

We are looking for an experienced Office Manager who can confidently manage the demands of a busy office.  This role involves a variety of different tasks, including contractor monitoring, finance management and volunteer administration in addition to day to day support for the staff team.  Strong organisational skills and prioritising skills are therefore essential. The role also involves liaising with internal departments and partner organisations and the mentoring of our Administrative Apprentice. This Area Administrator post is part of a job share and requires a friendly, team-minded and efficient individual who can fit into our team which covers both Greater Manchester and Lancashire.

The role is based at our office in Manchester City Centre.  The role is required for Mondays, Tuesdays and Wednesdays until end of June 2020.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: 2nd Feb 2020