Age Service Administration Officer Jobs in Central London, Greater London

Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.

Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.

Background

Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities. 

This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions. 

It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.

Role purpose

The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.

Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.

We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.

Closing date for applications:Rolling – if we fill the role we will withdraw the advert

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Our programme supporting Higher Technical Education has big ambitions. Known as the ‘missing middle’ of higher education in England, we want to see the declines in level 4 and 5 technical education reversed and more providers emerge who can offer high-quality education and training to help people access highskilled occupations. Key to this transformation is the role of Institutes of Technology (IoTs) – collaborations between further education colleges, universities and employers – and we have been working closely with the National Network of Institutes of Technology to support their success. We are looking for a Project Officer to play an integral part in the successful delivery of this programme, as well as becoming an advocate for Higher Technical Qualifications more broadly. 

This role sits within the small Higher Education Team at Gatsby, and you will work closely with the Project Manager and Director of Programmes to: develop and deliver a range of projects to support our programme objectives; represent Gatsby at external meetings; organise meetings and events; and develop strong working relationships with key partners.

Key Role Responsibilities:

• Deliver projects to support Gatsby’s Higher Technical Education programme, with clear objectives and planning, delivering outputs on time and within budget.
• Research, create and write compelling communications that support programme objectives.
• Co-ordinate regular meetings and external events, including drafting agendas, writing minutes, liaising with and organising contributions from external stakeholders.
• Work effectively with other Gatsby programme teams to ensure higher technical education is appropriately represented within their areas of focus.
• Commission consultants/researchers to undertake pieces of work that will inform programme direction.
• Undertake project evaluations to measure success, analysing outputs/feedback and making informed recommendations to improve activity.
• Manage the National Network of Institutes of Technology website and LinkedIn pages, ensuring they remain a compelling national presence with engaging and relevant content.
• Provide administrative and budget support for beneficiary grants and contracts.
• Create and maintain data and contact information relevant to the Institutes of Technology and other key stakeholders in higher technical education.
• Maintain a secure understanding of all high-level Gatsby policy positions and able to communicate them effectively in written form and verbally.

About You:

Experience

• Managed projects to successful outcomes, including some budget responsibility.
• Organised meetings and external events.
• Managed external contracts or grants to deliver agreed objectives on time and within budget.
• Developed and maintained a network of external contacts.
• Have produced effective communication materials for different audiences.

Knowledge & Expertise 

• Some knowledge and understanding of the UK post-18 education and skills landscape.
• Basic understanding of the ways in which policy decisions are influenced and enacted in England. 

Skills & Abilities

• Comfortable working with partners in education and industry, able to initiate and develop positive relationships with a diverse range of people and organisations.
• Able to persuade, engage and build rapport quickly with new contacts, and maintain important working partnerships.
• Oral and written fluency in English and able to prepare and present accurate and readable briefings and reports from complex information.
• Constantly striving to improve own projects and processes. Open to new ideas and ways of doing things, enabling constructive contributions to organisational progress and innovation.
• Able to set and meet own deadlines under pressure, often balancing conflicting priorities, and dealing calmly with unforeseen issues. 
• Diplomatic and politically sensitive, using good judgement and evidence to form opinions.
• An ability to apply an awareness of diversity issues to all areas of work. 

Personal Attributes & Other Requirements

• Strong interest in the role of technical education and careers guidance in improving life chances.
• Highly self-motivated, setting high standards for themselves and those they work with.
• Commitment to anti-discriminatory practice and equal opportunities.
• Enjoys working as part of a small team.
• Able to be flexible about working hours and locations, including working remotely and travelling to meetings around the UK and potentially overseas (may include overnight stays). 

For the full job pack and details of the application process, please click the How to Apply button.

Welcome to Ada!

We are Ada, the National College for Digital Skills, a high performing technical college with the mission of educating and empowering the next generation of diverse digital talent.

We work with a fantastic roster of partners such as King, IBM, Deloitte, Salesforce and Bank of America and offer an innovative, supportive sixth form experience for our 150+ students that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners,  place a major focus on diversity recruitment. At present over 50% of our students come from low income backgrounds, more than 50% are from Black, Asian or Mixed backgrounds and 23% are young women. We are the top performing sixth form for computer science in the country with >90% of our students going on aspirational digital degree apprenticeships, tech related degree courses or straight into junior technical roles.

This is an exciting time to join Ada in  our new  state-of-the-art campus , just a few minutes walk from Victoria station. This new campus provides us with the capacity to significantly increase our student volumes and meet our ambitious target of transforming 10,000 lives by the end of 2030 while ensuring that we achieve our mission to make  the tech sector more representative targeting 50% of learners to be female, 50% to be from ethnic minority backgrounds and 50% to be from low income backgrounds.

We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

A message from Tom Fogden, Dean 

This year we are celebrating 10 years since I co-founded the college. So much has changed but our focus on supporting underrepresented people into tech jobs has remained central. This role is situated right at the heart of our mission; your direct actions will help impact the career trajectory of our students. We have dozens of stories of the amazing jobs that our learners have gone on to achieve and the flourishing lives that they are now living. We are looking for someone that can increase the scale and success rates of our apprenticeship applicants so that even more young people can reap the benefits of their unique tech education.

We are interested in finding people who are keen to make a  contribution to our vision.  We are looking for an Apprenticeship Outreach Officer who is  super passionate about our mission, to educate and empower the next generation of diverse digital talent, and is focused on preparing and providing support to our Sixth Formers in their journey through the apprenticeship application process.

If this sounds like you then please do apply.

Key responsibilities of this role include:

• Working with your line manager and where delegated, the Apprenticeship Outreach Programme Manager, to create bespoke events and short courses for potential apprentices.
• Building relationships with our Sixth Form learners through their 2 years at Ada  and helping them prepare for the different stages of the apprenticeship application process.
• Linking apprenticeship opportunities to  specific Sixth formers.
• Social media promotion: working with our marketing manager on SM campaigns to raise awareness of Ada’s short courses, partnerships with employers and open recruitment campaigns.
• Completing the legacy apprenticeship recruitment activity for Autumn 2024 and Spring 2025.
• Shortlisting Sixth Form candidates for any exclusive apprenticeship opportunities.
• Assisting the Sixth Form Outreach and Recruitment team with event planning, administration and delivery including outreach events (Careers Fairs, Open Days, Lift-off days, school visits to Ada and Keep Warm events. (This will involve commitment on some weekends and evenings during busy times.)
• Assisting with wider college events.
• Supporting the Sixth Form recruitment effort as needed through the administration of the application process.
• Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards.
• Assisting with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations.

Key competencies

Essential

• You have a passion for career support and employability.
• You have excellent communication skills including written and verbal, both face to face and on the phone.
• You have the ability to communicate effectively with a variety of audiences; both educational and corporate.
• You are accurate with excellent attention to detail.
• You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases.
• You have experience working in administration. Experience of  admissions and /  or outreach would be a bonus!
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London,  as necessary for the role.
• You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
• You are willing to develop and demonstrate public speaking skills.
• You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You address issues and challenges proactively and can work with a diverse range of people to achieve your goals.

Desirable

• You have experience working with young people.
• You are an advocate for apprenticeships.
• Experience in customer service with a track record of excellence.
• You are a confident user of Microsoft Office and/or Google suite.
• You have experience of using a CRM system (Dynamics 365 and/or REMS desirable).

Other duties

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline, indicating key areas of activity and may be amended from time to time in light of the changing needs of the organisation.

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and a cover letter, explaining how your experience to date makes you the right candidate for Ada and this role. In the subject field please write “Application for Outreach and Recruitment Officer'' followed by your name.

Closing date for applications

Thursday 9th May 2024. Interviews are likely to be week beginning 13th May 2024.

Next Steps

Longlisted candidates will be contacted by phone or email and if you haven’t heard from us by May 14th we are afraid that your application has not been successful on this occasion.

Thank you for your interest in the role and good luck with your application!

Job Description – Impact Reporting Officer - Food

Reporting to: Network Analyst

Location: London or Sheffield with regular travel

Contract: Permanent

Hours: Full Time, 35 hours

Salary: £26,138-£27,513 (National) or £28,731-£30,243 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit-for-consumption food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: 

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The Role

As FareShare continues to build broad and successful partnerships with key food suppliers across the UK, the Impact Reporting Officer will play a vital role in managing data and effectively demonstrating our impact to the food industry. This position is central to achieving our mission of saving usable surplus food and feeding communities.

This role is a reporting and systems lead, providing administrative and analytical support to the Food Team with a primary focus on consolidating and managing food volume data. Demonstrating to companies the difference their food makes  in an informative and engaging way is a key driver of continued support and motivation for the food industry. We seek a fast learner who can engage across various internal systems, including FareShare’s national WMS, Power BI, and our CRM Salesforce.

Working closely with the Food Team, the role will extract and manipulate data from our systems, presenting it meaningfully in reports and updates for our key food partners. Additionally, this role will collaborate with FareShare’s in-house technology department (The Info Centre) to champion and support the maintenance and accuracy of systems used within the Food Team, ensuring account records are up-to-date, and live reporting is both accurate and beneficial to account managers while adhering to GDPR policies.

This role will champion the further embedded usage of our CRM system (Salesforce) to better manage multifaceted relationships with our partners across the food industry. Having a clear and aligned view of the relationships across the industry is central to our ability to achieve our ambitions in partnership excellence. This role will both support the teams in keeping the CRM accurate and work with the Info Centre in suggesting and implementing builds and developments to the CRM that enhance our ability to successfully track and monitor key relationships.

Alongside the ownership of our impact data, this role will also contribute to cross-departmental data analytics projects and support the Marketing team to gather qualitative impact stories. Across both qualitative and quantitative impact data, this role will look to translate all of this into meaningful insights for companies that highlight FareShare’s work and ultimately help to deliver more food for those that need it.

Main areas of responsibility

Impact Reporting

• Design, build and implement impact reporting activities across the Food Team, ensuring consistency, accuracy, and alignment with key partner joint partnership plans
• Develop and implement best practices for impact reporting to effectively communicate the difference made by partners’ food .
• Support the gathering of qualitative impact stories, working collaboratively with charity partners and individuals to compile compelling narratives.
• Bridge the gap between qualitative and quantitative impact data, translating both into meaningful insights that resonate with key stakeholders.
• Develop content that effectively communicates the broader impact of our initiatives to both corporate and charity partners.

Data Analysis and Insights

• Provide comprehensive reports and analyses on food partner volumes, aiding Commercial Manager presentations and reports to food partners, including Tesco reporting requests.
• Utilise analytical skills to extract meaningful insights from various internal systems, contributing to informed decision-making and strategy formulation (including where possible providing data to marketing team and to support commercial decisions across the procurement team).
• Collaborate with Commercial Managers to support data gathering for monthly reporting and quarterly/annual forecasting and targeting.
• Contribute to cross-departmental projects and discussions as the Food Team data lead

CRM System Enhancement

• Champion the embedded usage of the CRM system (Salesforce) to enhance relationship management with partners in the food industry.
• Collaborate with the Info Centre to suggest and implement CRM builds and developments that improve tracking, monitoring, and reporting capabilities.
• Provide hands-on support to the Food Team in improving the effective use of Salesforce, ensuring all team members are proficient in utilising its features.
• Work collaboratively to identify opportunities for CRM optimisation and efficiency gains in managing partner relationships.
• Support in the ongoing assessment of the Partnership Excellence pillar using our CRM

Food Data Accuracy

• Support the maintenance and accuracy of our food volume data across visualisation tools like Power BI, including full ownership of the food team Power BI report.
• Collaborate with the Info Centre to streamline processes related to live reporting, ensuring accuracy and relevance for account managers.

Troubleshooting, System Support and Training

• Work closely with the Food Team to understand how systems, including CRM and Power BI, are utilised for decision-making, strategic planning, and day-to-day operations.
• Offer troubleshooting support, identifying and resolving issues related to system usage and data management.
• Support in the delivery of training on existing systems with the ambition of building a stronger data culture across the Food Team and wider organisation

 Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience

Essential

• Experience of data analysis to provide insight and overviews on progress against KPIs.
• Working knowledge of CRM systems and business analytics programmes such as SalesForce and Power BI.
• An ability to comprehend and display often complex data in a simplified and engaging way.
• Experience of working cross-functionally within a busy organisation meeting project deadlines.
• Experience of project reporting for internal or external audiences.

Desirable

• Experience working alongside marketing or brand teams building compelling narratives.
• Experience of using CRM or databases to extract data reports to inform decision-making highlighting any trends.
• Knowledge of, and interest in, FareShare’s mission.
• Interest and understanding of the food industry and/or food waste reduction sector.
• Ability to discuss sensitive case studies with charity partners and produce compelling content for reports and publicity.
• Experience in delivering training on technical systems.

Competencies and behaviours

• Good communication skills, written and verbal
• Ability to think creatively and use data to tell compelling stories
• Proficient IT skills, including all Microsoft office packages; specifically an advanced user of Excel with technical skills to analyse data
• Excellent numeracy skills and excellent attention to detail 
• Pro-active, organised and able to work under pressure
• Ability to prioritise effectively and cope with competing demands
• Ability to use own initiative working independently and responsibly 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.

Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.

You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.

The role

MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.

The Community Alliance team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Alliance service is the responsibility of the Haringey Community Alliance Manager.

Engagement Officer

Home based

Salary: £27,000 per annum

Four-year fixed term contract

35 hours per week

Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.

develop effective relationships with new and existing referrers such as social prescribers and community link workers.

identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.

support the wider Re-engage team in the delivery of our grant funded projects.

This role has a national UK remit and as and where the need arises.

Engagement Officer tasks and requirements:

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
• Carrying out any other reasonable tasks assigned to you by your line manager.
• We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.

Knowledge, skills, and attributes

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Excellent interpersonal, written, and verbal communication skills.
• Organised and methodical approach to work with strong administrative skills.
• Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

Desirable

• Experience working in a target-driven environment in community engagement or sales
• Understanding of the volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.

About us

We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.

Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.

We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-213725

Hours: 37.5 hours per week, Monday to Friday

Location: Rutland House, 44 Masons Hill, Bromley, BR2 9RG, and you will also need to work at locations around the borough

The Service:

The service facilitates peer support and delivery of monthly workshops and drop- ins. The service will provide first-class, person-centred information, advice and guidance to people with learning disabilities through both one-to-one and group support.

The Role:

You will provide relevant and accurate information, support, guidance and signposting including both one-to-one and group support for people with complex issues. Support will be flexibly based operating out of a central Bromley office but delivered at various venues across the borough. You will act in a key working capacity where necessary, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required.

Requirements:

Reporting to the Adult Support Services Manager, here are some of the skills that will make you stand out:

• Able to research and provide information about community services
• Excellent communication skills with all groups, particularly with people with a learning disability
• A good understanding of the social care and health system
• Able to travel around the borough independently, preferably by car

Further details about the role can be found in the Information Pack.

For further information and to apply, please visit our website via the Apply button.

Closing date for applications: 12:00 noon on Friday 10th May 2024.

Interview date: Wednesday 15th May 2024

1. Background

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.

The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.

2. Key Responsibilities

2.1 FCDO RCC Contracting, Compliance and Risk Management

• Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
• Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
• Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
• Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
• Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
• Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.

2.2 Organizational Compliance and Risk Management

• Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
• Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
• Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
• Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
• Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
• Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
• Conduct internal compliance audits.
• Assist with ad hoc compliance related tasks as required.

2.3 Business Development

• Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
• Support review and negotiation process for new FCDO awards.

3. Qualifications and Skills

• Undergraduate degree in relevant field
• 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
• Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
• Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
• Experience managing payment by results or performance-based contracts.
• Experience developing and delivering participatory trainings on compliance, regulations, and policies
• Demonstrated experience in conducting internal compliance audits preferred
• Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred

4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.

5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.

Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.

6. How to apply
Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
• Curriculum vitae along with names and contact information for at least three professional references.

Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.

*Incomplete applications will not be considered

Location: Flexible – London (Bethnal Green) / Hybrid / Fully Remote

About the role

This role will contribute to the achievement of the “Forest for the Future” and CAR programmes objectives by monitoring project implementation against objectives, providing comprehensive support to the L&L team, and directly supporting partner NGOs involved in the projects.
This is an exciting opportunity to join an organisation working at the forefront of the fight against tropical deforestation, climate change and social injustice.

Person specifications

The ideal candidate will possess knowledge of and/or interest in forest governance and human rights, particularly in Central Africa. They should have experience and/or interest in providing project management support within a charitable organisation or in an international development context, as well as collaborating with local NGOs in developing countries. Additionally, they should have experience and/or interest in managing development project budgets, monitoring expenditure and processing payments.

Basic understanding of Monitoring, Evaluation, and Learning (MEL), project work plans, and logical frameworks is necessary, along with proficiency in producing high-quality financial and narrative reports.

The candidate must demonstrate the capability to manage projects in accordance with the requirements of institutional donors and contribute to strategic project development, including project design and the creation of funding proposals.
Furthermore, the successful applicant must be fluent in both written and spoken English and French.

They should also be willing to undertake travel for up to 16 weeks per year, including visits to remote forest areas.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter. 

Communications and Events Officer £25,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

Main purpose of role 

To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme. 

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Do you have experience of working in the UK Parliament, in an in-house public affairs team or within a public affairs consultancy? Are you looking to drive change to help tackle one of the UK’s biggest killers?

If so, you may be the Public Affairs Officer we’re looking for!

About the role

Our Policy and Public Affairs team exists to build support amongst key decision makers so that we can fund lifesaving research into heart disease. We develop the British Heart Foundation’s (BHF) position, engaging and influencing stakeholders to help ensure the UK remains a global leader in heart and circulatory research while advocating for the 7.6 million people living with heart and circulatory diseases across the UK.

We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team during a very exciting time in politics. You’ll be engaging with Parliamentarians to promote our work at Westminster and in their individual constituencies, while proactively spotting opportunities to build relationships and advance the interests of BHF. You’ll deliver a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to make heart and circulatory diseases a key priority for political parties ahead of the next general election.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With an interest in, and understanding of the external political environment, you'll have a good understanding of the workings of the UK Government and parliamentary procedure. You'll have an understanding of the role of BHF and other health and medical research charities in general, and particularly in the political arena.

You'll have experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Having previously engaged with political stakeholders, you'll be able to build strong relationships with key internal and external colleagues.

With a proven ability to write clearly, concisely and persuasively for political audiences in a variety of formats, you’ll be able to summarise complex information swiftly and accurately for a variety of audiences. You'll also have strong organisational skills, including experience of coordinating events.

This is an opportunity to make a profound impact for our patients, their families, and our supporters at an exciting time in the electoral cycle.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

Interviews will be held virtually via MS Teams during week commencing 20th May 2024

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Events Fundraising Officer

As our Events Fundraising Officer, you will be leading the charge, creating and delivering innovative and captivating events that will stand out and will inspire long-term support for HHC like never before. You will know what makes a sensational event, you strive for perfection and using your creativity and experience, you understand how to motivate, excite, and innovate.

About you:

You will be the ‘go-to’ event lead for a number of the events in our portfolio, able to inspire confidence across the organisation and demonstrate impressive skills in a range of events spanning live, hybrid and virtual. A custodian of major opportunities, you’ll keep everyone on track and on target to smash our objectives.

About Hope and Homes for Children:

We believe children belong in families, never orphanages. Because orphanages harm children. The majority of those who experience life inside an institution suffer violence, abuse and neglect. Denied the chance to grow up in a family, they’re more likely to become homeless later in life, to have run-ins with the law, and to experience mental and physical health issues.

The shocking truth is that these are almost always children who have, or could have, a family to look after them. To love them. But every day, a broken system puts pressure on parents to give up their children. They'll be safe from war, can escape poverty, will get an education. False promises. No child should have to trade their family for their future.
Today, over 5.4 million children are trapped within institutions. It’s not right and it must stop. Children deserve so much better. Always.

Since 1994, Hope and Homes for Children has been working to stop the institutionalisation of children. We’re 250 people, in ten countries, inspiring organisations, including the UN, EU and governments around the world, to close the doors of orphanages forever. Instead, we fight for every child to feel the love and belonging of a safe family home.
Further details

Location: Our Salisbury or London office with flexibility to work from home for part of the week.
Contract Type: Permanent
Hours: Full time 37.5 hours
Salary: £29,000 to £33,000 gross per annum including any London weighting.
Closing Date:  The final cut off for applications is 13th May 2024. However, we may close the vacancy early if we receive strong applications. So, don’t delay, please get in touch if you have the right skills, experience, and passion for our cause.

To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.

Other information: This post requires the post holder to have the right to work in the UK. The recruitment process may include a relevant DBS check.

HHC actively encourages equality and diversity, and we look to recruit across age, gender, ethnicity and background as we believe diversity brings us closer to our mission of eliminating orphanages.

You may also have experience in the following: : Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc

REF-213 405

Position: Health and Safety Officer (Property and Transport)
Contract: 18 months fixed term contract
Hours: Part-time (3 days/or 21 hours a week – (must be able to work Fridays)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £24,756 - £26,241 per annum (FTE £41,260 - £43,735) plus excellent benefits
Salary Band: Band F2 

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this is a part-time role 3 days/or 21 hours per week (Fridays must be worked but the other 2 days per week are flexible). The role is initially for an 18 months fixed term contract.

As a key member of our Services and Support team, you’ll be working with MS Society volunteer groups that provide transport services to their members and/or own property. You’ll also be supporting members of the Customer Services team to help them fulfill their health and safety responsibilities within each of the MS Society’s offices. This role includes travel across the UK to provide support and/ or training as required.

You’ll be working with our external auditors to manage the audit process, monitor and record compliance with the ‘MS Society Health and Safety risk management framework’ on property and transport and ensure materials in the framework are consistently and effectively used.

We’re looking for the successful candidate to have:

• A NEBOSH National General Certificate
• Trained Display Screen Assessment Assessor
• Be a Member of Institute of Occupational Safety and Health
• Experience of working with in house Health and Safety systems that cover risk areas associated with a volunteer group network.
• Experience of working with volunteers.
• An in-depth up-to-date knowledge of Health and Safety legislation and practices, particularly as these relate to the voluntary sector.
• Experience of transport for people of all abilities run by the voluntary sector with a working knowledge of the related legislation.
• A working knowledge of the management of properties run by the voluntary sector.
• A working knowledge of DSE requirements and how to assess and apply them in a practical way.
• Knowledge of risk assessment, inspection and auditing procedures.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Monday 6 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Right to work in the UK 
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.

Equal Opportunities 
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.

No agencies please.