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About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

The Senior Challenge Events Manager maternity cover role is crucial to ensure a smooth delivery of a busy portfolio of challenge events in 2026, forecast to bring in £2.8million - plus some planning for 2027. We need someone to step into this role to continue driving our growth strategy – where we are one year into a three year plan. This department’s work is vital for the continual diversification of our income, through expanding our portfolio of challenge events and recruitment of new participants. This department includes all of our third party challenge events, including the London marathon, as well as our bespoke ‘CoppaTrek!’ programme.

Leading a team of five, the Senior Challenge Events Manager will need to hit the ground running to oversee all events booked in, providing hands-on support for these events. Unusually, the Bespoke Challenge Events Manager (the manager covering the work on treks at CoppaFeel!, a direct report for this role) will also be a maternity cover role for the same period of time. This elevates the need for clean, organised and focused delivery of our events.

The Senior Challenge Events Manager will also need to represent the challenge events team internally to integrate them into the wider organisational goals, contributing to a fundraising culture at CoppaFeel!.

In addition to overseeing the delivery of 2026, the Senior Challenge Events Manager will need to prepare and plan for 2027, and work with other teams to successfully launch them towards the end of 2026. They will be required to create the budget for 2027’s events including all phased income and expenditure.

As this is an events role, you will be required to attend events out of hours and can take TOIL according to our policy. This includes attending multi day treks which we host both in the UK and abroad. In 2026, there will be three multi day treks (June, July and September – one in UK and two abroad) and two One Day treks (on weekends in June and September). There will be many challenge events in the Spring and Autumn seasons. Therefore, please bear in mind that as part of this role, you will be expected to travel and stay away from home for up to 9 days at a time. The benefit being you get to see some incredible parts of the world and meet amazing people.

In terms of the office, it is a hybrid role, with the expectation that you will attend the London office two days per week.

This is a fixed term contract for 12 months. 

Duties and Responsibilities

Portfolio Delivery

• Deliver the challenge events programme and support the team to raise 2.8 million pounds in 2026.
• Oversee the planning and delivery of our CoppaTrek! Events to raise income target of 2.3 million pounds, with direct input and management when required.
• Oversee the planning and delivery of our Sporting Challenge Events, to raise £500,000, often attending events and supporting on-the-day when required.
• Oversee and support with delivery of the current strategies in place to grow the portfolio of Challenge Events, driving the increase in the number of participants and revenue.
• Oversee and support with delivery of the current strategies in place to grow the income from CoppaTrek! In 2026 and beyond.
• Manage the budget for the full events department, working closely with the Director of Fundraising.
• Maximise on any opportunities to improve our Treks and making them more efficient/sustainable year-on-year.
• Be embedded in the management of the treks day-to-day, to celebrity recruitment and retention, and volunteer management.
• Plan 2027 portfolio in line with growth strategy, and support Bespoke Challenge Events Manager with 2027 trek launch towards the end of 2026.

Managing Key Stakeholders

• Liaise with and support all celebrities signed up for our treks, and potentially support in sourcing celebrities.
• Lead on the PR for challenge events, working with the PR and Marketing team to publicise events throughout the year, often working closely with high profile supporters to do so.
• Harness excellent relationships with key suppliers (such as Charity Challenge, our trek supplier) to ensure CoppaFeel! Receive the best support and prices for 2026 and beyond.
• Work with partnerships team to secure trek sponsors and support with year-round relationships.

Monitoring and Evaluation

• Monitor, analyse and ensure donor journeys/supporter experiences are appropriate and successful for both Challenge Events and Treks.
• Ensure CoppaFeel!’s events reflect sector trends and are able to compete with other charity portfolios where possible.
• Understand and advocate for supporters, inspiring them to engage and fundraise, ensuring our thanking and engagement strategies encourage long term support and repeat giving.
• Ensure ROI and key performance metrics are used to make evidence based decisions and are kept to the best we can manage.
• Report on events to the Heads of Department to update and alert them to all opportunities for cross team working.

Team Support and Management

• Lead and inspire the Challenge Events Team to meet their objectives and live the CoppaFeel! values.
• Line manage the Challenge Events Manager and Bespoke Challenge Events Manager, and oversee the management of our more junior team members ensuring they have an annual performance review, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
• Champion cross team collaboration, finding a way to embed fundraising across the CoppaFeel! culture whilst also demonstrating an understanding of other team’s priorities and strategies.
• Responsible for the knowledge of regulation relevant to Challenge Events including GDPR, Gift Aid, VAT and fundraising best practice.
• Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
• Produce progress reports as required to the Director of Fundraising.

Equality, Diversity, and Inclusion

• Lead on initiatives to improve EDI across CoppaFeel!’s challenge event portfolio, working close with our Senior Engagement and Inclusion Manager
• Support team with promoting diversity in participant recruitment, with a focus on engaging underrepresented groups.
• Ensure a supportive and inclusive environment for all participants, volunteers, and staff.

Administration

• Develop dashboards with the Database Executive for ease of reporting KPI’s for Challenge Events and Treks at CoppaFeel!.
• Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google Drive.
• Excellent record keeping at all times of all Challenge Events, Treks and communications on the CoppaFeel! shared Google Drive.
• Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
• Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.

Skills, Experience and Qualifications

Essential

• 4-5 years of experience working for a charity in challenge events
• Must have attended and completed numerous Treks and Challenge Events, representing a charity
• Proven record of managing a busy events calendar with numerous events
• Experience of providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes
• Experience of managing a team at different levels
• A creative thinker with excellent relationship building skills
• Experience of delivering strategies for Challenge Events, with a good understanding of opportunities in the marketplace
• Experience of working with income and expenditure budgets
• Excellent relationship building skills - from celebrities to fundraisers
• Strong organisational skills, with the ability to balance competing priorities and deliver high-quality outcomes
• Strong team-player who is self-motivated, enthusiastic and passionate about working for CoppaFeel!
• Commitment to promoting equality, diversity, and inclusion within the fundraising team

Desirable

• Experience of monitoring and evaluating effectiveness of fundraising activities, partnerships or programmes
• Experience of public speaking and presenting to different groups of people, both in person and online
• Experience of working with celebrities

Application information

Applications will close at 9am on 3rd November 2025.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Please be aware we are actively recruiting and so early application is advised.

Main Benefits and Terms & Conditions

Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.

Benefits

• Wellbeing fund
• Employee Assistance Programme
• Access to Self Space training and 1:1 therapy
• Core working hours 10am - 4pm
• Enhanced Maternity and Paternity Leave
• Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

Contract Type: Fixed Term 12 months

Interviews: Tuesday November 12th and Thursday November 13th 2025 (virtual)

For more information, or to apply, please click 'apply now' to be directed to our website.

We’re looking for a highly organised, confident and creative Ambassadors Manager to help us grow awareness and raise vital funds through the support of our incredible celebrity Ambassadors.

In this role, you’ll lead on exciting projects and partnerships, managing relationships with Ambassadors, agents, and publicists, and ensuring every opportunity helps to shine a light on our work with young people. You’ll create briefings and reports, plan and deliver campaigns, and balance multiple priorities to help us make the most of each moment. You’ll also bring excellent communication, organisation, and relationship-building skills, with experience working with high-profile individuals or within the media, entertainment, or charity sectors.

If you’re someone who thrives on collaboration, creativity, and impact, this could be the perfect role for you.

Join us and help us use our partnerships to change young lives for the better.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Ambassadors Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Ambassadors Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This is your opportunity to make a difference to everyone affected by womb cancer - now and in the future. Your work with Peaches could save lives.

Peaches Womb Cancer Trust is looking for an experienced Marketing and Communications Manager who is passionate about developing accessible and relevant assets that reach all current and future stakeholders of our charity. This is a hands-on, creative role that would suit someone passionate about social media, marketing, and making a difference in the lives of others.

This is an exciting opportunity for someone with prior experience in marketing and communications to enhance their skills in the charity sector and help raise awareness of womb cancer, and Peaches, with all audiences within a brilliant organisation!

You will undertake a wide range of marketing and communications activities and have an opportunity to inform our direction of travel. The role is part time, working remotely with a requirement to attend regular team meetings in the Greater Manchester area. 

It is crucial that anyone at risk of, living with and living beyond womb cancer has a clear understanding of Peaches’ mission, vision and support. In this role, you will develop our marketing and communications strategy; planning and implementing tailored activity. You will be responsible for growing the online presence of Peaches Womb Cancer Trust and deepening engagement with stakeholders, ensuring our message reaches the right audiences in the most effective ways. You will also have prime responsibility for managing our social media channels, creating digital content and campaigns that raise awareness, promote fundraising and share the stories of those we support.

You will work closely with our Clinical Nurse Specialist and Operations Executive and will be responsible for ensuring that we have the assets and materials we need to achieve maximum sustainable impact for the charity. You will work within our branding guidelines and budget to build upon our previous assets and materials, increasing engagement across all platforms including the media. You will also work with national and international partners on joint campaigns, press releases and events. This is a varied and exciting role. There’s never a dull moment at Peaches!

ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service.  The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.

To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.

Key responsibilities we will entrust you with:

Membership applications and compliance programme

• Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
• Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
• Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
• Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
• Record and track data across various platforms, updating logs and content on the ISEAL website
• Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
• Contribute to systematic measurement and improvement of the compliance programme

 Services and member prospecting

• Act as the first point of contact and respond to enquiries about ISEAL, services and membership
• Schedule and co-lead prospect calls, taking notes and supporting follow up actions
• Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
• Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
• Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
• Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
• Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments

General

• Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
• Provide ad hoc support to organisation-wide initiatives, if needs arise
• Liaise with colleagues at all levels across organisation
• Additional responsibilities as assigned by supervisors

Experience, Knowledge and Attribute

• Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
• Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
• Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
• Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
• Confidence in using digital tools and systems, with a proactive attitude to improvements
• Good time management and ability to organise multiple simultaneous tasks efficiently
• Excellent written & spoken English, with proven ability to write clearly and concisely
• Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
• Ability to communicate and work effectively in a largely remote, international environment
• Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in social, environmental, and economic sustainability

Additionally desirable

• Experience in a compliance related role
• Exposure to a professional sales environment

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Applications

Deadline for applications: 2 November 2025

Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.

Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): w/c 6-10 November

Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November

Panel interviews (Teams or in person): w/c 17 November

Decision: by late November

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

The Charity and The Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.

I am accountable for:

• Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
• Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
• Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
• Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.

The key responsibilities of this role are:

• Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
• Lead and support the development of the Outreach squad as it grows.
• Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
• Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
• Ensure strong audience insight, segmentation, and tone of voice in all comms.
• Set and report on performance metrics to the CEO, SLT, and Trustees.
• Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
• Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.

The 3-month goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
• Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
• Produce and maintain a 90-day content and campaign plan, working closely with other teams.
• Establish baseline data for outreach KPIs and set up regular performance reporting.
• Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.

The 6-month goals for this role are:

• Support the recruitment and onboarding of the Social Media Exec (TBC).
• Have created audience journeys and set up systems (CRM) to mirror them.
• Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
• Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
• Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
• Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.

The 9-month goals for this role are:

• Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
• Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
• Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
• Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
• Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
•  

Skillset and Experiences Required:

Marked as D (Desirable) or E (Essential)

· Experience in leading marketing or engagement strategy - E

· Team leadership and people management experience - D

· Proven track record of delivering audience growth and engagement - E

· Strong understanding of digital channels (social, email, content) - E

· Experience working in a charity, community-focused or purpose-driven role - D

· Experience with campaign planning and performance reporting - E

· Ability to write and oversee content that is clear, warm, and sensitive - E

· Familiarity with bereavement support, the Armed Forces, or similar sectors - D

· Proficient in using data to inform strategy and optimise campaigns - E

· Comfortable working with autonomy and initiative in a remote environment - E

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

Location: London

Assessment Centre: 10th of November in-person at our London Centre 

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

The Single Homelessness Prevention Service (SHPS) works with individuals who are homeless or at risk of becoming homeless, helping them to either find new accommodation or sustain their existing tenancies. The service is currently operating in three London boroughs and has received central government funding to expand further. SHPS is funded as an outcomes contract, where Councils only pay for the positive social outcomes achieved by clients. This approach allows for greater flexibility in how the service is delivered as there is no fixed service specification, with performance measured by the outcomes achieved.

The programme will take a person centred and holistic approach and provide a service that enables and empowers through training, coaching and sharing knowledge.

The programmes operate to deliver three key outcomes:

1. Creating a tailored personal housing and support plan

2. Delivering a housing outcome by preventing homelessness risk

3. Evidencing the long-term success and no risk to the tenancy at the eight-month point.

The structure

Single Homelessness Prevention Services commission local specialist charities to deliver the services with oversight from the operations lead. Your role will be to drive continuous improvement across the programmes, provide support and encouragement to achieve success, build local stakeholder relationships and develop strong links with relevant community organisations to drive performance and collaboration across the programme to drive performance and collaboration across the programme

The Operational Lead will report into the Programme Director.

Roles and responsibilities will include:

Support across the referral process (in partnership with the individual service managers of each Delivery Partner but with full oversite across the delivery partnership)

- Build strong operational relationships with relevant agencies to create effective referral pathways.

- Work closely with the Programme Director to provide details on referral activity and outline any issues which might need intervention. Ensure the referral target is met each month by delivery partners. .

Drive effective and authentic co-production and innovation across the partnership.

- Work with the Programme Director and delivery partners to ensure the voice of those who have experienced the programme is built into the design and continuous adaption of the programme.

- Identify challenges to achieving the intended outcomes and engage delivery partners adapt the delivery to overcome barriers. Make sure all these challenges, insights and learnings are shared and built upon across each of the delivery partners.

- Drive innovation across the service, through identifying and implementing what is working well and creating a culture of innovation with the delivery partners.

Community asset development and external relationship building

- Assist with embedding the programme pan London by promoting the programme to external agencies through presentations and attending meetings.

- Supporting the Programme Director on all operational and project management needs, including coordination of team activities, as well as organising/facilitating training for delivery partners across the programme

- Effectively manage and own operational relationships with Local Authority and Delivery partner teams.

- Provide a local presence, drive collaboration and knowledge sharing across the delivery partnerships.

- Be responsible with oversight from the programme director to drive/action effective use of the personalisation budgets available on the programme to facilitate needs and ambitions identified by each individual.

Impact Management & Analysis

- Ensure coaches and service managers are able to use the data system accurately and effectively. Provide additional support and answer questions when they arise on the system.

- Support the programme Director to provide consistent, data and reporting to all partners and stakeholders.

- Gather and analyse data to ensure trends can identify the driver of poor performance or required change to improve the service delivery.

- Support the Programme Director in producing reports and insights that aid decision making, and will be used to present back learning, impact and challenges.

About you

You will have the following skills, knowledge and competencies:

· Drive to be part of a positive change to improve people’s life chances.

· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.

· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.  

· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance

· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.

· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.

· Strong communication skills with a collaborative and flexible approach to work

· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.

· Ability to work independently and use own initiative to find solutions.

· Be prepared to attend London offices 3 days a week.

Desirable

· Knowledge of working within programmes which take a strength based and person-centred approach.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.

You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.

This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.

Key Responsibilities

1. Listening, Assessing and Planning Together

• Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.

• Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.

• Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.

2. Empowering Through Support and Connection

• Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.

• Support people to access housing options, benefits, and other community services that promote long-term stability.

• Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.

3. Navigating Systems and Opening Doors

• Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.

• Connect people with the right services at the right time, advocating where needed to remove barriers to access.

• Help individuals build the skills and confidence to engage with public services independently.

4. Working Across Charity Partners

• Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.

• Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.

• Maintain high standards of person-centred support regardless of setting or location.

5. Information Sharing and Case Recording

• Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.

• Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.

• Share insights that support continuous service improvement and learning across partners.

6. Collaboration and Partnership Working

• Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.

• Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.

• Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.

7. Promoting Inclusion and Long-Term Independence

• Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.

• Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.

8. Safety and Wellbeing

• Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.

• Apply safeguarding principles and respond appropriately to risk and concern in community settings.

9. Team Learning and Development

• Engage in supervision, reflection, and training opportunities across partner teams.

• Share learning and insights from placements to contribute to service development.

• Stay open to feedback and committed to your own professional growth and development.

Person Specification

We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.

Essential Skills and Approach

· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.

· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.

· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.

· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.

· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.

· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.

· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.

Desirable (but not essential)

· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.

· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.

· Experience using case management or database systems to record support activity. housing and support databases or case management systems.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.

Key responsibilities

Customer support

• The first point of contact for incoming phone calls and the customer service email address
• Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion

Email bulletins

• Compile, proofread and publish key bulletins
• Support the maintenance of accurate contact details in all key contact lists

Website

Ensure website content is accurate and up to date:

• Undertake routine audits of website content with relevant colleagues to ensure it is up to date
• Make updates to website content as required
• Liaise with web design agency if more extensive website changes are required

Meetings, training and events

• Ensure that our online booking system for training courses is accurate and up to date
• Liaise with course leads to confirm training details
• Respond to and resolve queries from attendees and courses leaders
• Book venues for in person training courses, and set up online sessions in Zoom
• Distribute feedback from training courses to course leaders
• Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.

Communications

• Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
• Support colleagues with the design, publication and dissemination of Camden Learning communications.

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Other tasks as required in keeping with the level of the role
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
  • Interprets their role as working towards excellence and equity for all.

About you

Skills and Experience

• Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
• Experienced using Wordpress (or similar platform) to update websites
• Excellent attention to detail
• Able to quickly build rapport and gain the trust of our customers and other stakeholders
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Desirable – experience of coordinating large meetings, events, and training logistics
• Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
• Desirable - basic design skills for creating communications and social media content

Personal Attributes

• Professional, approachable, and customer-focused
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Proactive and able to work independently as well as part of a team
• Flexible and adaptable to changing priorities
• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

Are you ready to be the go-to expert for all things HR? In this dynamic hybrid role, you’ll lead on recruitment, payroll, employee relations, and more—while being the first point of contact for staff support. You’ll manage HR systems, streamline onboarding, and help shape a workplace culture that’s inclusive, trusted, and empowering. If you thrive on variety, autonomy, and making a real difference, this is your opportunity to shine.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.

Key Responsibility Areas 

1.      Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal. 

2.      Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.   

3.      Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs. 

4.      Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.