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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.
The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.
RESPONSIBILITIES:
- To provide impartial advice to householders on the telephone, at events or online group events.
- Make use of internal and external referral systems to ensure clients’ needs are met;
- Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
- Maintain quality of advice and information as required
- Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
- Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
- Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
- Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
- Provide tailored advice on energy-saving measures and support schemes to the caseload.
- Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
- Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
- Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
- Support the project manager with the development, delivery, and evaluation of the energy advice project.
- To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
- At all times, ensure that advice service and activity are in line with the requirements of the project;
- Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
- Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
- To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
- Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
- Represent Back Up at various partner meetings;
- Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
- Monitor and report on the impact of interventions and support provided.
General
- Take responsibility for ensuring communications are in line with GDPR.
- Ensure that you work within Back Up’s policy framework.
- Carry out any other tasks that may be within the scope of the post to ensure the
- effective delivery and development of the service.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
- City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
- Willingness to undertake mandatory training and development opportunities as required.
- A keen interest in energy issues and concerns currently facing energy consumers.
- An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
- To be non-judgemental and respect views, values and cultures that are different to your own.
- The ability to prioritise your own work and meet deadlines.
- Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
- Experience of working with both groups and individuals to provide support.
- Experience of delivering/facilitating training workshops.
- Experience of managing own projects and working to targets and deadlines.
- A good understanding of evaluation and confidence in gathering feedback data to measure impact.
- Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
- IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
- Able to build excellent relationships with a range of stakeholders
- Strong attention to detail and the ability to record information effectively.
- Flexible and can respond professionally to changing briefs, deadlines and priorities.
- Flexibility to work occasional evenings and weekends as required.
Desirable:
- Personal or professional knowledge of disability, particularly spinal cord injury.
- Demonstrable experience of providing Information advice and support within the energy advice sector.
Registered Charity
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
Specialist Housing Worker
Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens
Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.
Key Responsibilities
- Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
- Assess housing needs and develop personal housing plans
- Support clients to secure suitable and affordable housing and maintain tenancies
- Advocate for clients’ housing needs and liaise with relevant agencies
- Build strong relationships with landlords, agents, and stakeholders
- Negotiate rehousing opportunities and work with local authorities on housing schemes
- Maintain accurate records and produce reports for funders
About You
Essential:
- Experience working with refugees or individuals with humanitarian protection status
- Strong understanding of resettlement and integration challenges
- Experience working with housing stakeholders and multi-disciplinary teams
- Ability to manage a caseload and create detailed support plans
- Excellent communication and advocacy skills
- Knowledge of UK welfare benefits, housing rights, and immigration services
- Cultural competence and commitment to equality and inclusion
- Ability to work flexibly and independently, including outreach
- Full driving licence and access to a car
Desirable:
- Experience working with families and children
- Experience delivering workshops or community events
- Fluency in a relevant community language
- Lived experience as a refugee or asylum seeker
- Chartered Institute of Housing qualification
Why Join Us?
- Make a real difference in the lives of refugees and vulnerable individuals
- Be part of a supportive, values-driven team
- Help shape innovative housing solutions in the community
Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter
The client requests no contact from agencies or media sales.
Thank you!
Property Finance Manager – Join Barnardo's Finance Operations Team.
Are you an experienced finance professional with a passion for property operations and continuous improvement?
If so, Barnardo's are looking for a skilled and motivated Property Finance Manager to lead our Property Finance Team and drive high‑quality, efficient, and well‑governed financial operations across our UK‑wide property portfolio. This role sits in our Transactional Finance Team and will help shape our long‑term operating model.
As a key member of our property leadership team, you will oversee all property‑related financial processes, from rental income/payments and service charges to utilities, business rates, recharges, and property reporting, whilst ensuring robust controls, operational excellence, and continuous improvement. You will work collaboratively with internal teams such as Property, Finance, Retail, Children's Services, Procurement as well as external partners to support transformation across Barnardo's.
What you'll be doing
- Leading and developing the Property Finance Team to deliver timely, accurate and high‑quality financial services.
- Managing end-to-end operational finance processes related to property, including rental income, utilities, service charges, rates, and property cost reporting.
- Supporting budgeting, forecasting, longer-term financial planning and ‑monthend‑ close for the property portfolio.
- Driving process improvement initiatives to increase efficiency, reduce invoice volumes and strengthen controls.
- Building effective relationships with internal stakeholders and external partners such as landlords, agents, auditors, and suppliers.
- Acting as a key contributor to strategic initiatives across Property and Finance, supporting culture change and collaborative working, driving continuous improvement and service excellence
- Identify opportunities to streamline systems and processes
- Maintaining the property fixed asset register, managing depreciation, acquisitions/disposals, and dilapidation provisions.
What we're looking for
- AAT Level 4 (or equivalent) and/or a recognised accounting qualification (ACA, ACCA, CIMA).
- Proven experience managing end‑to‑end finance processes (ideally property) within a fast‑paced and complex organisation, with a strong understanding on transactional finance processes.
- Strong leadership and people‑management skills, with a track record of developing high‑performing teams.
- Excellent Excel/ERP skills with strong attention to detail.
- Ability to manage competing priorities, deliver to deadlines and drive process improvement.
- Proactive, solutions focussed mindset
- Confident communicator who builds strong stakeholder relationships and influences effectively.
- Knowledge of charities, property management systems (e.g. Property Plus) or estate portfolio management is beneficial.
- Commitment to Barnardo's values and our Equality, Diversity & Inclusion Code of Conduct
Why Barnardo's?
At Barnardo's, we believe in the unique worth of every person. You'll be joining a values‑driven organisation committed to inclusivity, responsible stewardship, and enabling people to reach their full potential. You will play a vital role in ensuring our resources are managed effectively so we can continue supporting children and young people across the UK.
When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and any Additional Information provided. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
Registered Charity
21 - 50
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for two roles, one in Avon Wildlife Trust and one in Gloucestershire Wildlife Trust. The job description and person specification are the same for each role. You can elect a preference for one or either Wildlife Trust in your application form.
�� Help Create the Western Forest
The Western Forest is a bold new initiative forming part of England’s National Forest Network—connecting landscapes across Avon, Wiltshire and Gloucestershire. Together with a wide network of partners, we’re working to restore nature, improve wellbeing and generate green growth.
As a Farm & Tree Advisor, you will play a pivotal role in planning and delivering woodland creation, supporting our ambition to establish 2,500 hectares of new woodland by 2030. You’ll be working directly with farmers and landowners to bring tree‑planting projects to life—ensuring the right trees are planted in the right places, supported by the right grants and funding.
You’ll be joining a friendly, supportive team in Avon or Gloucestershire Wildlife Trust, supported by the Western Forest team expertise and embedded in a region‑wide nature recovery network.
�� What You’ll Be Doing
- Acting as an on‑the‑ground representative of Avon / Gloucestershire Wildlife Trust and the Western Forest
- Identifying new tree and woodland creation opportunities with existing and new farmer and landowner contacts
- Building and developing strong, trusted relationships with farmers and landowners in your area
- Delivering a one‑stop shop advisory service for tree planting, including site visits, planting design support and grant guidance
- Producing tree creation plans that deliver benefits to the farming system and wider land use
- Managing multiple landowner projects simultaneously—mapping, costing, planning and reporting
- Preparing and submitting grant applications and navigating regulatory requirements
- Working collaboratively with forestry agents, farmers, partners, and other environmental NGOs
�� About You
We're looking for someone who combines farm and tree expertise with strong project management and communication and engagement skills. You’ll thrive when working with people to deliver meaningful change on the ground that works for them and the environment.
�� Our Commitment to Diversity & Inclusion
Avon / Gloucestershire Wildlife Trust and Western Forest are committed to building a team that reflects the diversity of the communities we serve. We believe that nature is for everyone, and we welcome applicants from all backgrounds, identities and lived experiences.
We operate a blind shortlisting process to ensure fairness and focus on your skills and experience. If you need reasonable adjustments during the recruitment process, please let us know.
Registered Charity
21 - 50
We are England's Community Forest for the West of England, now hosting the Western Forest, England's first new national forest!
The client requests no contact from agencies or media sales.
Thank you!
Property Manager & Estate Administrator
We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes.
Position: Property Manager & Estate Administrator
Location: Quenington, Gloucestershire – with scope for occasional hybrid working.
Salary: £29,000 – £33,000
Contract: Permanent, Full time (35 hours per week)
Closing Date: Wednesday 11 March 2026 at 23:59pm
About the role:
As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management.
The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints.
The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents.
About you:
We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience:
Essential Skills and Knowledge:
- Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting
- Strong knowledge of property legislation and regulatory requirements, with ability to stay updated
- Excellent written and verbal communication skills with a diplomatic and personable approach
- Highly organised with strong attention to detail and effective multitasking abilities
- Proficient in Microsoft Office and property management software (e.g. Landmark)
- Skilled in negotiation, problem-solving and managing tenant and contractor relationships
- Collaborative team player with a solution-focused mind-set and a proactive approach
- Discreet, professional and capable of handling sensitive situations with maturity and integrity
If you feel you have the relevant skills and background, we would love to hear from you!
About the organisation:
The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.
They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.
Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.
Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
This ia a busy and varied role for a dynamic and adaptable individual who is committed and passionate about the natural environment and local community.
Responsibilities
General management
· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve.
· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.
· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.
· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.
· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.
· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.
· Undertake public engagement activities to build on the support of visitors and local communities.
· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.
· Promote the use of the Centre and the Reserve to local residents and communities.
Staff management
· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers
· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.
· Set annual objectives for staff, and monitor performance against objectives.
· Regularly review and update staff policies, ensuring clear communication to all and adherence.
Marketing
· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.
· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.
Risk & Compliance
· Manage the compliance and risk management relating to facilities management for the centre.
· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.
· Ensuring the centre meets the cleaning schedule standards.
· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.
Business Budget management
· Compile the business accounts and reconciliation in preparation for the accountant.
· Day to day management of the income and outgoings of the Trust.
· Provide regular financial updates to the Trustees.
· Ensuring staff adhere to our expenses policy.
Charity Commission
· Ensuring all Accounting and Charity Commission deadlines are met for key updates.
· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.
· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.
· Trust policies and procedures are regularly maintained and compliant.
The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.
Responsibilities
General management
· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve.
· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.
· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.
· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.
· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.
· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.
· Undertake public engagement activities to build on the support of visitors and local communities.
· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.
· Promote the use of the Centre and the Reserve to local residents and communities.
Staff management
· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers
· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.
· Set annual objectives for staff, and monitor performance against objectives.
· Regularly review and update staff policies, ensuring clear communication to all and adherence.
Marketing
· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.
· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.
Risk & Compliance
· Manage the compliance and risk management relating to facilities management for the centre.
· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.
· Ensuring the centre meets the cleaning schedule standards.
· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.
Business Budget management
· Compile the business accounts and reconciliation in preparation for the accountant.
· Day to day management of the income and outgoings of the Trust.
· Provide regular financial updates to the Trustees.
· Ensuring staff adhere to our expenses policy.
Charity Commission
· Ensuring all Accounting and Charity Commission deadlines are met for key updates.
· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.
· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.
· Trust policies and procedures are regularly maintained and compliant.
The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Retention & Legacy Fundraising, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Senior Lead - Retention & Legacy Fundraising is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Thank you!
Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.
The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
The deadline for applications is 9am Monday 6 April 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Thursday 23 April 2026
Second round interview will be held in person on Thursday 30 April 2026
Apply via the job board on our website.
Non Charity Employer
21 - 50
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Thank you!
As a Support Adviser, you’ll play a vital role for people affected by motor neurone disease (MND) by offering clear information, guidance and emotional support to individuals and families. Helping them to feel informed, reassured and better equipped to manage the impact of MND. You will communicate with empathy, confidence and purpose.
Every day is different. You could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact.
Working as a Support Adviser on a 12-month Fixed Term Contract, you’ll be part of a focused team helping individuals understand their options and access the right services at the right time. You’ll contribute to a service trusted for its compassion and reliability.
Hybrid Working and Flexibility: Requirement to attend the Northampton office 3 days per week.
The official job title for this role is: MND Connect Adviser
Key Responsibilities
- Respond to helpline calls, emails and forum posts with sensitivity and accuracy
- Actively listen to understand a diverse range of calls and offer tailored information
- Signpost to MND Association services and external agencies
- Support complex and sensitive enquiries, liaising with health and social care professionals
- Maintain accurate records and complete administrative tasks
- Monitor service standards and contribute to ongoing quality improvements
- Identify risk or safeguarding concerns and take appropriate action
- Uphold confidentiality and follow policies that protect people and data
- Work with the Helpline Manager and wider team to ensure effective service delivery
About You
- Experience in an information-giving role, ideally including helpline work
- Strong active listening skills, with empathy and clarity in communication
- Ability to explain complex or sensitive issues with care and precision
- Resilience to support individuals experiencing emotional distress
- Experience providing information and support in writing, including email and webchat
- Experience with contact centre or CRM systems
- Skilled in Microsoft Office, including Outlook and Excel
- Understanding of data protection and safeguarding procedures
- Able to work independently while contributing to team goals
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Registered Charity
101 - 500
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Thank you!
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, people focused administrator who loves making things run smoothly? Do you enjoy supporting others, coordinating moving parts, and being at the heart of meaningful work? If so, this could be the next step for you.
The Royal College of Radiologists (RCR) is looking for an enthusiastic Exams Engagement and Expansion Assistant to join our busy and welcoming Exams team. Exams are at the core of what we do, shaping the careers of clinical oncologists and radiologists across the world. This role puts you right at the centre of that mission.
You’ll play a key part in supporting our expert examiners and helping us deliver high-quality, well-run examinations. As we expand our exams provision, you’ll also have the chance to get involved in new projects, improved processes, and exciting initiatives aimed at increasing global access to our qualifications.
This is a fantastic opportunity for someone who enjoys variety, values relationship building, and wants to develop their skills in events, coordination, and stakeholder support.
What You’ll Do
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Be a friendly first point of contact for examiner applicants, supporting recruitment, inductions and training.
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Coordinate key logistics — travel, accommodation, examiner dinners and meetings.
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Support smooth-running committee meetings by scheduling, circulating papers and drafting action logs.
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Handle candidate queries and assist with the delivery of Part B (2B) exams.
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Maintain accurate examiner records and contribute to new examexpansion projects and initiatives.
What You’ll Need
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Strong organisational skills, great attention to detail and the ability to manage multiple tasks.
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Confident and approachable communication skills, both written and verbal.
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Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
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A proactive, positive attitude and enthusiasm for learning new processes.
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Experience in administration is essential; experience in exams, education or committee support is a bonus (but not required).
If you think think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
Applications are being reviewed as they are received, so in order to avoid disappointment please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the job
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.
To do this, we work with a network of youth organisations delivering youth work and outdoor learning youth work across the UK, as well as national, regional and specialist infrastructure bodies that collectively strengthen the impact and sustainability of the sector.
Together, this network forms a connected system focused on one shared aim: widening the reach and deepening the impact of youth work and outdoor learning.
As our Network Manager, you will live and breathe our network, developing a deep understanding of the makeup, needs and priorities of network member to lead effective engagement and establish a high quality experience for network members. You’ll drive a number of projects and steward relationships as part of our evolving offer, focusing on listening, moving from a transactional to a relational approach to supporting and learning from our network, equipping leaders with the skills, networks, and confidence to deliver exceptional support to young people.
You’ll support the Head of Network Development and the Senior Leadership Team to evolve UKY’s network offer as part of our new strategy. You will be a key advocate for the sector, ensuring out network remains responsive, resilient, and well equipped to meet emetging opportunities and challenges.
The role requires deep understanding and experience of the youth sector, the ability to confidently build relationships with leaders of practice and organisations, as well as a highly organised, and proactive individual with strong project management and excellent stakeholder management skills.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning . We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to com e:
• We back youth work leaders with the evidence, connections, and investment they need to thrive.
• We keep youth work effective with research, large -scale pilot programmes, and professional development initiatives.
• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.
Key responsibilities
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Relationship Building, Network Onboarding and Partnerships
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Network Engagement, Experience and Capacity Building
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Planning, Budget and Resource Management
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Leadership and Management
Experience we're after
• Experience delivering youth work practice with young people .
• Understanding of youth policy, workforce challenges, and sector -wide trends including the changing aspirations and needs of young people and the impact of youth work in supporting these .
• Knowledge of youth sector infrastructure organisations and their roles at national, regional, and local levels.
• Strong programme and project management expertise, including a demonstrable track record of successfully leading and managing large -scale or complex programmes and projects in a previous role.
• Excellent relational and stakeholder engagement skills, with proven experience building and maintaining relationships across diverse organisations.
• Proven experience in network development, membership engagement, or partnership management within the charity, youth, or community sector.
• Experience in workforce development, training, or skills enhancement within a sector -focused setting.
• Excellent line management skills, with experience developing staff and effectively managing performance.
• Exceptional communication skills, both written and verbal, with the ability to engage diverse audiences in a variety of settings .
• Experience in budget management and financial planning.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th April 2026 at 09:00am
Provisional Interview Dates: 13th and 14th April
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
Registered Charity
51 - 100
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Thank you!
About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.
We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith-based and non-governmental organisations, located in a range of the world’s most divided contexts.
RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.
Outline of Role
The job holder will work closely with the Head of Programmes and the Facilitator & Content Design Manager to coordinate and deliver high-quality, transformational reconciliation programming and events in the UK and abroad.
This role would ideally suit – but is not limited to – candidates at an early stage in their career with demonstrable interest in religion and peacebuilding, seeking a role that will generate a broad range of experiences and with considerable scope for professional development and increased responsibility as RCF enters a period of sustained growth.
The client requests no contact from agencies or media sales.