Agent jobs
Please apply using our Application Form which can be downloaded via Charity Job. Working days are to be agreed with the successful applicant for this part-tme, 21-hour position.
The West Midlands Synod of the United Reformed Church is looking for an individual to provide technical expertise on buildings and property in support of Synod Officers, members of Synod Committees and local churches.
This post will involve some travel to properties around the West Midlands (Shropshire, Staffordshire (including the Black Country), Herefordshire, Worcestershire, Warwickshire, Birmingham (including the Royal Town of Sutton Coldfield and Solihull Metropolitan Borough) and all of Gloucestershire except that covered by the South Gloucestershire Local Authority)
The successful candidate will be working to a wide brief and is expected to undertake a range of duties including, but not limited to, advising and initiating action on property issues in local churches, overseeing quinquennial inspections and manse inspections, and providing advice on property-related matters to Synod Committees.
We are looking for someone who:
- has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level
- has some knowledge of charity procedures
- is a team player and is used to working collaboratively
- possesses effective oral and written communication skills
- possesses sound IT skills
- has a willingness to work within the Christian ethos of the United Reformed Church
- can work flexibly with some evening and weekend work
- is a car driver (as many of our properties cannot be easily reached by public transport)
In return we can offer a friendly, supportive and flexible working environment, five weeks’ annual leave and a contributory pension scheme.
We do not accept CVs and require candidates to fill in an application form to ensure we consider each person on equal terms. We follow United Reformed Church Safer Recruitment Policy and Practice.
Closing date for applications: 5pm on Monday 20 October 2025.
Interviews will be held in the week beginning 17 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year
The Role
We are seeking an experienced Office Manager to join our team. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.
You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.
We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
What does this role do?
As a Senior Supporter Stewardship Agent, you will:
- oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
- have meaningful conversations with our supporters and solve any complex queries that arise,
- liaise with other teams and departments to ensure supporter queries are resolved efficiently,
- train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.
Interviews for this role are provisionally scheduled for week commencing 29th September 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Managing Agent Contract Manager
We are looking for a Managing Agent Contract Manager to join our Rent & Service Charge Team, this is an exciting opportunity to play a pivotal role in ensuring residents receive excellent housing services and real value for money.
Position: Managing Agent Contract Manager
Location:Stratford, London / Hybrid (20–40% office-based, 3–4 days from home)
Salary: £47,135 – £52,008 per annum (London weighted, dependent on experience)
Hours: Full Time (35 hours per week)
Contract: Permanent
Closing Date: Sunday 28th September 2025
The Role
This role goes beyond management it’s about influence, accountability, and impact. You will be the trusted expert holding external managing agents and superior landlords to account, ensuring every contract stands up to scrutiny, every pound of service charge delivers value, and every resident receives the high standard of service they deserve.
You will:
- Ensure fairness and compliance by validating and challenging service charges to meet lease and legislative requirements.
- Drive accountability by holding managing agents and landlords responsible for the quality and value of services delivered.
- Champion residents by resolving disputes, challenging poor performance, and ensuring transparency.
About You
We’re seeking a confident, knowledgeable, and credible leasehold professional who thrives where law, compliance, and resident outcomes intersect.
You will bring:
- Proven expertise in leasehold block management, ideally across large or complex estates.
- Strong legal and regulatory knowledge, including the Landlord & Tenant Act 1985, Commonhold & Leasehold Reform Act 2002, and Leasehold & Freehold Reform Act 2024.
- Confidence in challenging service charges, enforcing compliance, and supporting tribunal cases.
- Professional credibility, ideally with TPI or RICS membership (or equivalent experience).
- Excellent stakeholder and negotiation skills, with the ability to hold senior external partners accountable.
If this sounds like you, we’d love to hear from you.
Benefits Include
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave plus bank holidays, rising to 31 days with length of service
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
About the organisation
One of the UK’s leading housing associations and developers, founded on the belief that high-quality housing is vital for people’s health, happiness, and security. Over 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East, and the North West.
People are at the heart of everything we do, and our success depends on employing and supporting the very best people. We are proud to be a Stonewall Diversity Champion, a Disability Confident employer, and signatories of the Time to Change Employer Pledge to help end mental health discrimination.
Other roles you may have experience of include Contract Manager, Leasehold Manager, Service Charge Manager, Block Manager, Leasehold Services Manager, IRPM Manager, RICS Manager, Housing Contract Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Venn Group is delighted to be supporting a leading international cultural and educational charity in their search for an experienced Group Financial Controller. In this pivotal role, the successful candidate will take responsibility for all aspects of financial accounting, statutory reporting, and finance policy, ensuring robust financial management across the organisation’s global operations.
Key responsibilities of the role:
- Lead statutory accounting, group consolidations, and UK Group financial reporting
- Manage month-end close processes and ensure accuracy in management information
- Oversee financial reporting and compliance for subsidiaries, branches, and other legal entities worldwide
- Develop and maintain robust financial policies, internal controls, and compliance frameworks
- Lead cash flow forecasting, working capital management, and intercompany arrangements
- Partner with the Director of Finance Transformation to manage ERP-based processes and the Managed Service Provider
- Drive continuous improvement in financial processes, reporting, and compliance metrics
- Support talent development and high-performance culture within the global finance community
- Act as a key change agent for finance transformation initiatives
- Build strong relationships with stakeholders across the organisation, including auditors and company secretariat
Ideal candidate profile:
- CCAB-qualified accountant with extensive post-qualification experience in senior finance roles
- Proven experience leading multi-location finance teams in international, multicultural organisations
- Expertise in statutory reporting (UK GAAP, Charities SORP), financial control, and compliance
- Strong analytical, influencing, and stakeholder management skills
- Experience with ERP systems, particularly SAP, and shared service operations
- Strategic thinker with the ability to deliver large-scale change and improvements
- Flexible, proactive, and able to perform effectively in a rapidly changing environment
Agency reference number: J90912
Location: London
Duration: Permanent
Salary: £97,000 - £109,000 per annum
Working hours: Full time
Working pattern: Hybrid (3 days per week on-site)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Client Finance Manager
(SEO)
£42,450 - £46,636 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Client Finance Manager will include:
- Delivering budgets and forecasts for each client, property and tenancy, using complex data from the MRI Horizon general ledger and other systems, Hyperion and Excel tools to provide accurate and meaningful financial information
- Being accountable for financial control over property services accounting, ensuring high levels of client satisfaction by providing accurate forecasting, explanations and billing
- Maintaining a focus on process improvement, including planning and establishing new systems and processes for quarterly financial reporting to ensure clients understand their costs and bills, delivering an ongoing service that meets and exceeds expectations
- Being the key liaison between senior finance and property staff for client meetings, involving being acutely aware of the customers’ needs and acting upon them, and being proactive in problem solving and finding solutions
- Leading the service delivery to clients alongside management accountants and other colleagues, supporting the growth of the GPA, and matching resources to client demand
- Manage due diligence exercises on estate-related financial information provided by the client and interrogate to identify material financial risks to GPA and ensure correct account treatments are applied.
Key Skills & Experience
- Be proficient in Microsoft Excel skills and able to manipulate complex data sets.
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ideally, have experience in client finance, including reporting to clients, managing systems and processes, working in partnership with clients to deliver results
- Experience with property management systems such as MRI Horizon, Yardi Voyager, or similar systems, in addition to Excel and PowerBI (or similar) for financial reporting is desirable
- Ideally have experience in the property industry within medium to large organisations where customer service is a priority
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.
Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.
This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Visit our website to find out more and apply
Deadline for applications: 10am, Monday 29 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
As Head of Finance and Contracts, you’ll oversee all aspects of financial management and contractual compliance across the charity. This is a hands-on role where you’ll be responsible for managing and developing our small finance team, while also leading on budgeting, funder reporting and forecasting. Alongside this, you’ll oversee the organisation’s contracts ensuring we’re operating in line with best practice and regulatory requirements.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. .
Duties and Responsibilities
Leadership & Team Management
- Line manage the Finance Officer and Finance Assistant, providing guidance, support, and performance oversight.
- Actively participate in Leadership Team meetings, contributing to the development and achievement of strategic objectives.
- Support the development of the team structure, driving delivery, accountability, and continuous improvement.
- Provide data-driven insights and strategic recommendations to inform long-term decision-making and business growth.
Financial Strategy & Reporting
- Lead the annual budgeting and reforecasting process, ensuring alignment with strategic priorities.
- Oversee monthly management accounts; meet regularly with Heads of Department to monitor spend and evaluate impact.
- Support with the preparation draft statutory accounts and coordinate audit queries.
- Conduct financial analysis, working with HoDs to assess ROI across key projects and income streams.
Operational Finance
- Manage VAT returns, ensuring compliance with
- Assess risk mitigation approaches to balance financial safeguarding with delivery of organisational objectives.
- Oversee monthly payroll processing in partnership with the payroll agent and resolve payroll queries.
- Ensure the overall smooth running of day to day finances, and finance policy adoption/ adherence.
- Reviewing and maintaining Cashflow and working capital documents.
Funding & Grants
- Provide financial oversight and input for grant and corporate funding applications.
Governance & Legal Oversight
- Attend Finance Committee meetings when necessary and support preparation of required reporting materials.
- Work closely with the Director of Operations and legal advisers to review contracts for grants, fundraising licenses, or procurement—particularly where risk or value is high.
- Oversee supplier, corporate partnership and grant contracts, where highly complex working with solicitors for advice
- Develop, implement, and maintain financial policies and procedures to ensure robust internal controls.
- Stay informed on changes to relevant financial, legal, and regulatory requirements affecting the charity sector.
Skills, Experience and Qualifications
Essential
- Proven experience in charity finance, including budgeting, financial reporting, and regulatory compliance.
- Demonstrated ability to lead and manage teams effectively.
- Strong knowledge of UK charity and company law.
- Ability to communicate complex financial information clearly to non-financial stakeholders.
- Experience in managing or coordinating audits, payroll processes, and implementing robust financial controls.
- High level of integrity, accountability, and strong attention to detail.
- Strong technical proficiency in financial systems and data analysis tools (e.g., Excel, accounting software).
Desirable
- Understanding of impact and ROI evaluation in a charity context.
- Experience supporting funding applications, particularly for grants and corporate partnerships.
- Experience working in a small charity environment, and creating new systems or processes.
Application information
Applications will close on 29th September 2025 with the aim to commence shortlisting test as applications come in and interviews on W/C 6th October.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.
Benefits
- Wellbeing fund
- Employee Assistance Programme
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- Enhanced Maternity and Paternity Leave
- Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurrection Trading (known as Resurrection Furniture) is a vibrant friendly charity shop in Alton High Street specialising in recycled second hand furniture and home goods. We need an efficient organiser to lead our team of volunteers, manage the office and bring a creative flair to display and sales.
About us
We opened in Alton in 2017 and in 2022 moved to larger premises at 21b High Street. The charity is linked to the Parish of the Resurrection. All profits from the shop go to good causes in Alton, especially to support youth related projects, people in need, heritage buildings and the community.
The shop is a busy, friendly place supported by a skilled team of repairers in the workshop and a lively band of drivers and lifters on the van. In total we have more than 50 volunteers and the charity is led by a team of Trustees. The shop is open 10 to 4pm Monday to Saturday.
Job Summary
The Manager’s role is typical for a retail high street shop except that there is no head office or back up staff - the manager and volunteers between them carry out all functions. These include:
Daily office administration - communications especially daily emails, Facebook messages and phone calls re furniture donations and sales, discussions with volunteers.
Coordination of volunteers including induction training, support and leadership,
Organising donations – selection, collection, pricing, display and delivery.
Shop organisation, administration and reporting to Trustees including publicity
Key Responsibilities:
Office Administration
• Deal promptly with shop communications via telephone, emails, Facebook and in person each day relating to donations, sales, and messages from volunteers
• Maintain data including personnel and customer information, finance and other record keeping.
• Manage the system of agreeing furniture donations, arranging collections from and deliveries to homes around Alton and booking slots on the van.
• Order shop supplies and maintain health and safety systems
• Manage gift aid documentation and other notices.
• Liaise with the workshop team, the van team, the Parish monthly market and Trustees
Volunteer Coordination
• Manage the volunteer rota ensuring that the shop is staffed by two to three volunteers including a lead volunteer per shift six days per week.
• Support the Trustee who manages the van rota currently four mornings per week depending on demand.
• Identify and recruit new volunteers as necessary, organise induction and regular training especially relating to health and safety, cash management and shop and van routine.
• Frequently communicate with volunteers in person, via the notice board, email and newsletter on shop organisation, sales new personnel and events.
• Liaise with lead volunteers regularly on organisation and volunteer issues.
Managing donations and sales
• In conjunction with volunteers decide on items to be accepted based on quality, saleability, existing stock from photos and other information.
• Value items not already priced by volunteers using the RF pricing guide and on-line apps.
• Ensure the shop is full of a wide range of items with back up stock kept in the store offsite.
• Promote donations via estate agents, care homes, general publicity and regular house clearances
Shop organisation
• Arrange for regular updating of shop and window displays
• Keep the shop and workshop clean and a safe environment
• Ensure that volunteers follow RF policies and procedures
• Ensure good customer relations including dealing with complaints
• Publicity including a newsletter and Facebook and website pages
We offer
• £15 per hour or £15,600 - £19500 (depending on hours worked)
· Between 20 and 25 hours per week spread across four or five days
• Saturday working required approximately quarterly with time off in lieu.
• Flexible working during school holidays by negotiation
• Five weeks holiday each year and bank holidays
• Workplace Pension
• Training and regular performance review
Location: 21b High Street Alton GU341AW
The post will be subject to a four - month probationary period, A permanent contract will be offered following satisfactory assessment.
This job description is subject to change from time to time.
Person Specification
Essential
- Education at least to A Level, HNC or equivalent. Assessment of relevant experience may be used instead of formal qualifications. GCSE English and Maths
- Proven computer and office- based systems including Word, Excel, Power point and project management
- Full driving license
- Experience of retail management of a business or other enterprise
- Practical and able to solve problems
- Strong interpersonal skills. Excellent team building, influencing and negotiating abilities.
- Good time management
Desirable
- Experience with advertising and skill in the display of
goods - Experience of the second-hand market or furniture or
charity sales
The client requests no contact from agencies or media sales.
Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.
This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.
Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.
We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity. As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.
Main Duties & Responsibilities
Policy and Governance
- Assist with organisation of trustee meetings.
- Maintain up-to-date records of policies, procedures, and statutory documentation.
- Support compliance with Charity Commission requirements.
- Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
- Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
- Support audits in the UK and of international affiliates.
- Liaise with trustees and external partners to support governance processes.
People
- Support recruitment processes across teams including advertising, and onboarding.
- Maintain accurate and confidential staff and volunteer records in line with GDPR.
- Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
- Assist with the effective communication and implementation of policies and procedures.
General
- Any Other duties as required
Essential Skills & Experience
- 2 + years’ experience in HR or governance administration.
- Excellent organisational and communication skills.
- Ability to manage sensitive information with discretion.
- A strong team player.
- A passion for animal welfare.
- Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
- Understanding of charity sector and compliance requirements.
- Qualified to degree level or with a relevant recognised qualification.
- Self-motivated and proactive.
- Diligent with excellent attention to detail.
- The right to work in the UK.
- Proficiency in English.
- A full drivers’ licence.
Desired Skills & Experience
- Experience of working with diverse teams in low resource environments.
- Experience working in rapidly growing organisations.
- Knowledge of employment, safeguarding and/or charity law.
- CIPD, ICSA or similar qualification (or working towards)
To give vulnerable animals around the world access to free life-saving veterinary care.




The client requests no contact from agencies or media sales.
To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.
The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%).
Office administration (50%)
• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate
• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee
• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee
• Support the greeting and receiving of AKF (UK) guests at AKC
• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required
• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties
• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots
• Support the management of the organisation’s travel agent
• Support the management of the organisation’s mobile phone provider
• Arrange couriers for AKF (UK) employees as required
• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies
• Maintain the equipment purchasing guide with input from the IT Department
• Support the management of GDPR data lists and data requests
• Keep the Administration Manual up to date at all times
HR, Health, safety & security administration (40%)
• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date
• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required
• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR
• Preparing and sending out offer letters and contracts as directed by the Head of HR
• Support the onboarding process including sending reference requests and background check requests
• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary
• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned
• Draft responses to reference requests
• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers
• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk
• Provide MyAKF system training to new starters.
• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature
• Provide Visa invitation letters to visiting delegates/employees.
• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.
• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required
• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date
• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)
• Act as a AKF (UK) First Aider including obtaining annual certification
• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about
Finance administration (5%)
• Assist the finance officers with the company credit card processes
• Scan and file bank statements
• Scan and file purchase invoices
IT administration (5%)
• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment
• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)
Other
• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave
• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.
• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.
Qualifications
• Educated to A-Levels desirable
• Qualified First Aider desirable
Skills
• Highly organised with strong logistical skills and proven consistent attention to detail
• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs
• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers
• Comfortable working independently and under minimal supervision but also forming an essential component of a team
• Strong operational and IT skills as well as an openness to learning new software and tools
Knowledge
• Knowledge of Microsoft Office Suite and Apple applications
• Keen interest in international development and improving knowledge of these issues will be a distinct advantage
Experience
• Proven strong experience of office administration
• HR administration experience is desirable.
• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines
• Proven ability to deliver a consistently high level of accuracy in preparing and entering information
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025
The client requests no contact from agencies or media sales.
Group Financial Controller | London | Permanent | £97,166 - £109,699 + Benefits
For a complex global organisation undergoing significant change and transformation, we are recruiting a permanent Group Financial Controller. This role will lead all global financial accounting and statutory reporting. It will support the CFO and Global FD in the leadership and management of all financial accounting, including corporate statutory reporting across the Charity group and 40+ subsidiaries, month-end close and financial compliance, consolidation and balance sheet reporting, audit, short-term cash flow forecasting and working capital management including inter-company. Leading a large multi-disciplined team via 6 direct reports, the Group Financial Controller will also manage the performance of the offshore Managed Service Provider and SAP finance processes.
Main Duties:
- As part of the Finance Leadership Team, direct and manage finance staff globally
- Lead the improvement of the quality of the financial close processes in SAP and the accuracy of data
- Lead and deliver monthly reporting and insight on balance sheet for inclusion in MI
- Lead delivery of embedding and improving a new weekly 13-week cash-flow forecasts model
- Lead improvements to cash forecasting at entity level to the direct method short term 13-week cash flow forecast
- Lead and deliver year-end reporting process in accordance with UK GAAP and Charities SORP
- Coordinate preparation and audit of statutory accounts for all entities globally
- Ensure financial policy framework is robust and clears all accounting and reporting standards
- Oversee establishing of new subsidiaries, branches and legal entities globally, working with global colleagues across Tax and Legal
- Work with the shared services offshore MSP (TCS) and Head of Global Processes to ensure continuous improvement of delivery
- Work with the Director of FP&A to ensure framework is robust to meet all monthly MI and statutory reporting
- Act as key change agent for all finance change projects
- Develop the Group and Global Finance Team, and ensure duplication of activities across the SSC, regions and countries are reduced
Person Specification:
- CCAB Qualified with experience working in complex global companies
- UK GAAP and statutory reporting both local and group
- Group consolidations
- Substantial experience of delivering large-scale change
- Previous experience of leading multi-location finance teams
- Management of short-term cash-flow models and forecasting
- Strong intercompany experience and experience of big data
- Experience of leading a geographically dispersed and culturally diverse team
- SAP experience
- Shared Services experience
- Treasury Operations and Direct and Indirect Tax experience would be desirable
- Charities SORP would be desirable
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
London South Bank University are partnering exclusively with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. London South Bank University (LSBU) is a modern, dynamic university with a long history of leading the way in applied education and practice-led earning. With over 17000 students and 2000 staff from over 130 countries, we work together to foster the development of graduates, ready to address business and societal challenges.
Are you ready to play a pivotal role in shaping financial decisions? As a Finance Business Partner, you will support key stakeholders through detailed reporting, insightful analysis, and actionable financial insights. In this role, you’ll provide strategic recommendations on critical financial decisions, ensuring that finance is central to decision-making at LSBU.
Key Responsibilities Include:
- Following the agreed process, conduct the annual budget setting process for the partnered units.
- Deliver finance business partnering services, including: budget setting, business case review, aiding comprehension of financial reports, financial approver maintenance, monthly forecasting, and providing advice and insight to budget holders.
- Provide ad hoc analysis to stakeholders in the partnered units. This will often include a combination of financial and non-financial data to deliver information that improves decision making and planning.
- Following the agreed timetable, produce accurate monthly forecasts for the partnered units. Follow consistent processes and templates, and engage constructively with efforts to improve the efficiency of those processes.
- For the partnered units, maintain an accurate record of financial approvers on the finance system. This includes making any necessary changes, and regularly monitoring the financial approvers to ensure they are correct.
- Review, and seek regular feedback from stakeholders on, the usefulness of the suite of financial reports available to budget holders. Pass feedback to the Head of Financial Planning & Business Partnering and the Head of Financial Reporting & Analysis.
- Using the suite of training materials developed by senior members of the team, deliver regular training to budget holders in the partnered units.
Our fantastic campus in central London is based around the historic, vibrant, and unique Elephant and Castle in the best student city in the world (QS World University Rankings, 2023). We also have specialist health campuses in Croydon and Havering.
We are highly commended as an Outstanding Entrepreneurial University (Times Higher Awards, 2022) and ranked third in the world for Reducing Inequality (Times Higher Education Impact Rankings, 2024). We are proud that our graduates are the highest paid amongst all London modern universities one year after completing their course (LEO, 2022).
The successful candidate will:
- In the final stages of becoming qualified with a professional accountancy body (ICAEW, ACCA, CIMA, CIPFA or equivalent).
- Finance business partnering to non-finance professionals.
- Working in close partnership with other professional functions (e.g. HR, IT), with a supportive and collegiate style.
- Closely following defined processes, including complex processes, requiring a keen eye for detail.
- Ability to conduct basic financial modelling, combining data from multiple sources to provide useful information for decision making purposes.
- Interpersonal skills, and the ability to put across financial information clearly to diverse audiences.
- Strong IT skills, including MS Excel.
- Good technical accounting knowledge and the ability to apply it to practical scenarios.
- Good time management skills.
The successful candidate will be based in their central London office and benefit from a hybrid working pattern.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Job Title: Area Manager (National Careers Service)
Location: Field/ Home Based - Southeast Regions - Kent, East Sussex and Berkshire
Salary: £34,325 - £38,658 per annum (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Regional Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help our clients make decisions about learning, training, and work at any stage of their career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in the local area. Our skilled careers advisers can provide support on any aspect of our client’s career journey.
The Team
As part of the National Careers Service management team in the Southeast, you will be part of a small management and strategic team with an overview of a cohort of highly experienced and qualified Careers Advisers, trainees, tracking and admin staff that support our clients by providing Careers Information, Advice, and Guidance (CIAG) and monitoring our clients’ journeys.
About the Role
We’re seeking an inspiring, dedicated, and compassionate Area Manager to lead, support, and manage a team of careers advisers delivering the National Careers Service within the community. In this role, you'll be responsible for designing and delivering high-quality, innovative services tailored to customer needs, while driving team performance to meet targets and upholding the highest standards of impartial careers information, advice, and guidance.
You will ensure the successful delivery of services across community venues, Job Centres, education providers, and online platforms. This role blends performance management, resource planning, and partnership building with oversight of daily operations. You will also ensure the effective use of data and CRM systems, deliver clear communication and training to staff, and identify opportunities to expand and enhance service delivery.
This position requires travel and may include covering out of hours, weekends and bank holidays in line with First Contact requirements. There will be an on-call payment that will be received monthly.
About You
This is a fantastic opportunity for someone with management experience to lead by example, use innovation and action ideas with urgency. The successful candidate will be passionate about delivering high-quality services that truly make a difference, with an eye for detail and a commitment to excellence. You’ll inspire those around you to meet the highest standards, from National Careers Service and Ofsted requirements to safeguarding and equality. Successful candidates will welcome feedback, see it as a chance to improve, and take pride in your own growth through continuous professional development. You will need to be Adaptable and resilient and be able to thrive in changing circumstances while keeping people at the heart of what you do.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Relevant experience and knowledge of the employability, careers and charity sector
- Leadership experience, set challenging targets and provide robust people and performance management
- Full UK driving licence and use of own vehicle
Essential Criteria
- Experience of using Microsoft Office packages, including Outlook, Excel, Word and PowerPoint
- Excellent oral and written communication skills
- Proven track record of working in a target driven environment, and be able to demonstrate an ability to meet or exceed contract targets
- Proven ability to negotiate with others to securing new business opportunities and increase levels of performance or achievement of outcomes
- Prepared to occasionally work outside of office hours to respond to demands of the role
- Strong communication and interpersonal skills, with experience liaising effectively with multi-agency professionals
- High level of organisational skills, efficient and results orientated with good time management
- Ability to build effective and professional relationships with partner agencies and organisations
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of our clients. As part of the National Careers Service team, this role gives you the chance to empower and motivate your staff to ensure our clients take positive steps into education, employment, or training.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, and wellbeing.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 30th September 2025
Application review date: Wednesday 1st October 2025
Interviews date: Thursday 9th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.