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This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.
WHAT YOU OWN
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Impact framework : the organisation's impact measurement framework, metrics and indicators.
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The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.
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Data governance : data quality standards, validation protocols and UK GDPR compliance.
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Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.
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Referral partnerships : the community and education referral partnership model and its members.
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Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.
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Organisational reporting : impact reporting to the board, funders and the public.
KEY RESPONSIBILITIES
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Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.
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Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.
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The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.
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Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.
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Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.
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Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.
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Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.
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Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.
This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.
The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.
WHAT YOU OWN
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Brand strategy : positioning, narrative, visual identity and brand architecture.
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Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.
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Communications calendar : the master content and communications calendar across all channels.
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Brand governance : brand guidelines, approval standards and their enforcement across the organisation.
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Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.
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Reputation & PR : media strategy, press activity, awards and crisis communications.
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Marketing technology stack : the tools used for content, email, social, analytics and campaign management.
KEY RESPONSIBILITIES
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Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.
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Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.
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Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.
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Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.
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Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.
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Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.
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Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.
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Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
The Events and Marketing Officer will play a crucial supporting role in promoting the work of the Sutton Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences through our events and marketing. This is a newly created role, introduced to expand our capacity and significantly grow our roster of external events in the Trust's 30th anniversary year.
The postholder will work alongside the Marketing and Events Manager to create, coordinate and maintain our event schedule. They will need excellent skills in organisation, project planning and communication to support the delivery of both online and in-person events, many of which will focus around the 30th anniversary in 2027.
This is an exciting opportunity for an organised and proactive individual to create and deliver engaging events to maximise our impact and influence with key stakeholder audiences. The postholder will also support brand and marketing activity across the charity, bringing creativity, an eye for detail and a strong audience focus to all of our branded materials.
Main duties
Event support
- Take a lead on a range of Sutton Trust in-person events and webinars, many of which will focus around research reports and government policy. This includes creating detailed briefings, managing relationships with speakers and stakeholders, working with venues and suppliers and promoting events through channels, including social media, newsletters and email invites to maximise engagement.
- Support with the development of our series of events for the Sutton Trust's 30th anniversary. This may involve events in parliament, part conferences and wider events with universities and corporate partners.
- Maintain an events calendar that can be used across the organisation.
- Manage the recording of event information and engagement on Salesforce.
- Manage digital engagement, uploading of events to the Sutton Trust YouTube channel and maximising viewership through promoting them to our audiences.
- Create detailed event evaluation reports for internal stakeholders and funders.
Marketing
- Advise and support colleagues across the organisation with marketing activity including use of Sutton Trust brand guidelines, Campaign Monitor and Canva.
- Work with the Marketing and Events Manager to further strengthen the Sutton Trust brand, including the updated tone of voice and messaging and new visual elements.
- Support with the proofing and production of cross-Trust marketing materials, including items for Programmes and Development teams.
- Support with the management and development of Sutton Trust email communications through Campaign Monitor.
Other
- Regularly update Communications and Research stakeholder lists as needed.
- Work with colleagues to maintain communications and content planning grids.
- Track and assess event engagement across different marketing platforms, including newsletters and social media.
- Write copy as required.
- Keep up to date with events in the sector.
- Feed into the wider work of the Research and Communications team.
- Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have:
- Excellent organisational and project management skills
- Experience in event delivery, including in-person, online and hybrid events (even if in a voluntary role)
- Excellent verbal and written communication skills across a range of different audiences and stakeholders
- A strong understanding of event management, including an awareness of the importance of briefing documents, relationship management, supplier management, event promotion and event logistics
- An understanding of the importance of branding and brand development
- An eye for detail, and the ability to work accurately to tight deadlines
- An understanding of how to use Canva and email platforms (such as Campaign Monitor) to support with marketing activity (desirable)
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Has first-class interpersonal skills
- Is able to work both independently and collaboratively within a small team
- Is eligible to work in the UK
Terms of Appointment
- Contract: Full-time, fixed-term 18-month contract
- Salary: £33,700 - £37,000 per annum, depending on experience
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
- A DBS check may be required
Interviews
Applications should reach us by 23:59 on Sunday 6th September, with first round interviews held over Zoom on Tuesday 22nd September, and second round interviews held at our London offices on Thursday 1st October.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
The Senior Youth Inclusion Officer is a key role within the Youth Inclusion team, helping to connect insights and champion young people’s voices throughout our work.
You will be one of two Senior Officers leading on the day-to-day delivery of the Future Voices Group (FVG) – our flagship youth engagement programme bringing together young people with lived experience of facing barriers to employment.
This will involve working across the organisation to support teams to work with young people, in line with our strategy.
- You will ensure our youth ambassadors meaningfully and authentically shape our activity, in particular through our engagement and influencing of key audiences and decision-makers across the youth employment system.
- You will bring awareness of the youth employment policy landscape, alongside experience of supporting young people with lived expertise to influence policymaking, programme design or service improvement through youth voice approaches.
- This role requires availability for regular evening sessions and occasional weekend commitments.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover
EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.
Why Join EDT?
At EDT, our values drive everything we do:
- Passionate about creating equitable access to STEM careers.
- Dynamic in our response to a changing world.
- Collaborative with industry, educators and communities.
- Respectful of young people's potential and lived experiences.
As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.
What You'll Be Doing
- Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
- Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
- Develop and implement student recruitment and engagement strategies that drive growth and impact.
- Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
- Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
- Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.
Please refer to the attached Job Description for the full responsibilities and person specification.
Who We're Looking For
- Experienced operational leader with a track record of managing teams, programmes and organisational performance.
- Strong background in education, youth engagement, programme delivery, student support or charity operations.
- Experience managing budgets, KPIs, reporting frameworks and operational planning.
- Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
- Passion for supporting young people and creating meaningful educational opportunities.
- Outstanding stakeholder management, leadership and communication skills.
What's In It For You?
- Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
- From £36,000 to £49,000 per annum, depending on skills and experience.
- 30 days annual leave plus bank holidays.
- Up to 10% employer pension contribution.
- Hybrid and flexible working.
- Opportunity to lead national programmes with significant social impact.
Location
- Hybrid working.
- Office base in any of our regional offices - Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
- National remit with occasional travel and overnight stays.
Why This Role Stands Out
- This is more than an operational leadership role.
- As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
- As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
- As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
- As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.
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Closing Date is currently 28th August 2026. Applicants will be contacted after this date regarding next steps
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Can you inspire people, build partnerships and create communities that help people living with MS thrive?
We're looking for someone who believes that peer support, movement and community can transform lives.
Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.
Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.
A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.
You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.
This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.
No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.
If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.
Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027
Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is full time and fixed term contract for 1 year. This role will be based at Bloomsbury campus with a hybrid working arrangement in place 40/60 split (40% working from office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The Societies Development Manager is a vital role within the Student Activities team, providing accurate, consistent and innovative support to the student volunteers running over 300 societies. This role will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities. The Societies Development Manager will work collaboratively across the Student Experience directorate to empower student leaders to run impactful activities for their peers - removing barriers to engagement wherever you find them. They will be responsible for leading major events across the Union and project managing key cross-departmental initiatives such as our annual awards celebrations. The successful postholder will be there to expand our programmes, fostering vibrant and inclusive communities and ensuring all students can access the amazing opportunities extra-curricular opportunities available to them no matter what their level of experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
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Service delivery lead in Wiltshire of all YCDT programmes
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Volunteer recruitment, training, management and supervision
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Supporting young carers to achieve their educational potential
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Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.