Analysis Manager Jobs in City Of London, England

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

Hours: 37.5 per week

Salary: £39,327 rising to £42,426 per annum with biennial increments

Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.

Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers. 

Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:

• Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
• Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
• Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
• Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
• Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
• This role has line management responsibilities.

We’re looking for someone who has:

• An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
• Line management experience supporting team members to achieve their KPIs.
• Experience of using different campaign tactics including recruitment actions and support journeys.
• Experience of speaking at events or representing an organisation in a professional setting.

Benefits
 

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.

The closing date for applications is Friday 27th September 2024.

This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.

We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

Job Title: Membership and Insight Manager 

Job Type: Permanent

Hours: 35 hours per week – Monday to Friday

Department: Membership Engagement Team (MET)

Salary: £38,996 (FTE)

Reports to: Director of Membership and Marketing

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications. 

You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions.  You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes. 

You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to: 

• Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
• Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
• Drive improvement throughout our processes
• Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
• Ensure members are treated fairly and in line with FSRH values and regulations 
• Ensure that all Educational products are processed within agreed SLAS
• Maintain the quality of the service provided 
• Create and deliver iterative improvements on the FSRH member contact strategy

You will have:

•  A Levels (or equivalent experience)
• Substantial previous experience of strategic redevelopment of a customer contact team from the ground up. 
• Substantial understanding of how to utilise a CRM to generate process improvements 
• Substantial experience of working customer/ membership support environments 
• Excellent product knowledge to support customers using a variety of media and formats 
• Understanding of the role of CRM in an organisation and in customer/member experience
• Openness and ability to adapt to new technologies and new ways of working
•  A good understand and ability to adopt the FSRH values throughout the role

You will have experience:

• Supporting educational products and member services
• Working within policies and processes and using these to support improved delivery and service 
• Working in multichannel support (email, phones, remote, chat etc)
• Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara) 
• Managing complex cases
• Producing and creating reports 
• Working within a professional membership body / higher education / NHS background 
• Developing skills and knowledge of less experienced colleagues 

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 12pm 2 October 2024

Interviews are likely to take place on W/C 7 October 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Working closely with the CEO, the Audit, Finance and Risk (AFR) Committee and the Board, the Finance & Corporate Services Manager is responsible for the financial management of the charity on a strategic and operational level, and supports our corporate, HR and ICT functions. As a member of the Senior Management Team, this position provides leadership and support to the wider team, and line management of the Finance & Corporate Services Officer. Other duties include monthly payroll, monthly management accounts and reports, annual budget and audit, and supporting our team with HR, ICT and office requirements.

You will be an experienced senior manager with at least 4-5 years of experience in finance within the charity sector and providing back-office support. An accountancy qualification is essential, as is knowledge of SORP.

You will be highly organised, able to work as part of our small team as well as on your own initiative, have a methodical and collaborative approach, and a flexible, ‘can-do’ attitude. You will be passionate about our campaigning work to improve the lives of older Londoners, and committed to upholding our mission, vision and values.

We are an equal opportunities employer and while we are open to applications from all backgrounds, we particularly welcome applications from older Londoners.

Age UK London (AUKL) is a leading campaigning charity in London, seeking to improve the lives of older Londoners. Our award-winning campaigns cover a wide range of subjects, including transport, digital exclusion, cost of living and poverty, and social isolation.

Grants Manager-Ukraine Humanitarian Appeal

[Trialling hybrid working: 2 days in the office per month, which is subject to change]

Compulsory 2-week office attendance during an appeal

Salary: £40, 560 per annum.

Contract status: Full time to March 2026

***Please download the job description for full details***

 The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.

Key responsibilities:

Communication and Collaboration

· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.

· Maintain strong understanding of response context.

· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.

Analysis and Reporting

· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.

· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.

· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners. 

· Manage external reporting requirements including preparation of stakeholder reports and infographics.

Management and Leadership

· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].

· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.

· Support with real-time reviews, community perception studies and other related MEAL activities.

If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.

How to apply

Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

CharityJob is the UK’s leading specialised job board for non-profit, NGO, social enterprise, CIC and voluntary roles. Our mission is to help charities find people who share their purpose, faster, easier and fairly.

Role

We’re looking for a talented and experienced Senior Analytics Manager, to play the crucial role in driving and advancing the analytics efforts across the business. Including supporting our Marketing, Product and Commercial teams. You will drive innovation and ensure that data driven insights are leveraged effectively to achieve business goals.

The successful applicant will be responsible for overseeing all aspects of data management, analytics and reporting. You will be embedded in the Marketing team and will report to the Head of Data & Analytics.

This role is for anyone wanting to work across the entire data and analytics spectrum. The data team is relatively new at Charity Job, so this candidate has a great opportunity to thrive and drive real business impact. 

Responsibilities

• Data Strategy: Work with the Head of Data & Analytics to deliver the agreed data strategy. This includes developing solutions for the first time at CJ, so it is imperative the team output is  aligned with CharityJob's objectives and values.

• Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product, marketing, and sales, to integrate data-driven insights into product enhancements, marketing campaigns, and business strategies.

• Performance Measurement: Monitor and introduce new performance metrics to evaluate the effectiveness of CharityJob's platform, products and initiatives, providing regular reports and actionable recommendations to senior management.  Also whilst working closely with our Digital Marketing agency to measure the effectiveness of the performance marketing strategy.

• Product Performance:  Inject data across the full E2E product process. Identifying opportunities for the Product team to optimise CJ in order to achieve its business goals.

• Technology Evaluation and Implementation: Stay informed about emerging technologies and best practices in data management and analytics, evaluating new tools and technologies to enhance CharityJob's data capabilities and competitive advantage.

• Data Governance & Best Practices: Ensure data integrity and accuracy through rigorous quality control processes and standardize analytical processes and best practices across the organization.

Requirements

• Education & Experience:

  • Bachelor's degree in a relevant field such as Data Science, Statistics, Economics, or related discipline; advanced degree preferred.

  • 4+ years of experience in an analytics role, with at least 2 years leading projects.

  • Proven experience providing analytical support for marketing and product teams.

• Technical Skills:

  • Proficiency in SQL is required; experience with additional programming languages (e.g., Python, R) is a plus.

  • Expertise in data visualization tools (e.g., Power BI/Looker) and familiarity with cloud data warehousing tools such as GCP and Azure.

  • Understanding of statistical analysis, predictive modeling, and A/B testing methodologies.

  • Google Tag Manager experience is a plus.

• Soft Skills:

  • Excellent problem-solving abilities with a strong attention to detail.

  • Exceptional communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.

  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines.

Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024

Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.

Key tasks

• Strategic membership activities including:
  • Management of the Parkinson’s Europe Membership Steering Group
  • Leading Parkinson’s Europe membership recruitment and diversification
  • Reviewing and expanding Parkinson’s Europe membership benefits
  • Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
  • Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
• Outreach and engagement activities including:
  • Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
  • Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
  • Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
• Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
  • Identification of members’ needs and priorities
  • Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
    • Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
    • Identifying existing resources to help deliver the programme
    • Leading the development of new resources and tools for members
• Event management
  • Lead the development and delivery of a biannual Parkinson’s European Forum
  • Plan and lead the twice-yearly members meeting
  • Support the Director General and Board Secretary at the AGM as required
• Supervision of the Member Liaison Lead

Person specification

• Interest in the issues that impact people affected by Parkinson’s
• Membership management experience
• Project management experience as well as line management experience
• Experience of organising and running events
• An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
• Team player and self motivated, and able to work autonomously with minimal supervision
• Excellent communications and IT skills with strong attention to detail
• Excellent command of the English language and ideally an additional European language

At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally. 

Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.

The Youth Endowment Fund  

Senior Research Manager (Policing and Youth Justice) 

Reports to: Guidance Lead 

Salary: £51,300 

Contract: 2 year – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Thursday 3rd October 2024. 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by commissioning research (including qualitative research, systematic reviews of intervention evidence and data analysis), and using this research to write and publish guidance across YEF’s sectors of interest.

We would be especially interested to hear from you if:   

• You know a lot about policing and/or youth justice: You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about policing and/or youth justice with experts. There are many ways to acquire this knowledge. You might have worked in the police or youth justice, in associated organisations, or learnt about either during a degree. 

The Senior Research Manager will: 

• Lead the development of evidence-based recommendations in policing. 

• Lead the development of the YEF’s strategy and research agenda on policing and youth justice. 

• Become the YEF’s expert on policing and youth justice. 

• Develop great relationships with experts and represent YEF in external meetings and events. 

• Work with our Change Team to produce resources and accessible summaries for policing and youth justice colleagues on the evidence.

• Produce accessible summaries of YEF evaluation reports that can be used by policy makers, practitioners and service commissioners. 

When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words: 

1. Why do you want the job? 

1. Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result? 

1. Please provide an overview of your experience in relation to policing and/or youth justice and explain why this experience makes you a good fit for this role. 

We aim to reflect the diversity of the communities we serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

Finance and Resources Manager (Full Time)

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.  

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.

This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds. 

In return for joining us, we will offer you:  

A salary of £32,000 - £34,000 

Hours - 40 Hours per week

Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)

• 25 days annual leave per annum, plus bank holidays 

• Development and training opportunities 

• Pension scheme 

• Employee Assistance scheme. Death in Service benefit and Health care scheme.

Closing date: 6th October 2024

Interviews expected to be held: 21 and 22 October 2024 

Applicants will be shortlisted according to how well they meet the person specification.  Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.

Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate.  Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising. 

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible. 
 

Role Responsibilities  

• Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing. 
• Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
• Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate. 
• Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation. 
• Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
• Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend. 
• Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing. 
• Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
• Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation. 
• Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour. 
• Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 
• Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
• The role, in the future, may include line management responsibility.
• Complete any other tasks as outlined by the Head of Digital Fundraising. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

Personal Attributes and Experience  

Essential Experience 

• Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector. 
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
• Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
• Experience of working with and managing external agencies and suppliers. 
• Experience managing an annual budget and forecasting income projections.
• Experience using Google Analytics and other analytic tools for tracking and analysis.

Essential Skills/Knowledge 

• Solid understanding of digital fundraising practices and principles.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Experience working with Salesforce (or similar CRM platform).
• Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
• Experience working with digital campaigning or advocacy platforms and tools. 
• Proven proficiency with design principles and tools (Canva/Adobe suite). 
• Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms. 
• Able to demonstrate flexibility and ability to quickly change and adapt plans. 
• Able to act proactively and identify new fundraising opportunities.
• Able to juggle and prioritise multiple tasks, meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

Desirable Skills/Experience 

• Experience using telemarketing to convert and cultivate prospective donors.
• Understanding of HTML and other coding languages.
• Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

 
HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.  

Closing date: Midnight, Tuesday 24th September. 

Interviews date: w/c 30th September.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Location: UK based with the option for REMOTE working. Occasional travel to HQ in London to fulfil operational requirements. Occasional overseas travel to support programme implementation and/or oversee activities is required for the position.

Salary: £20,000 (£34,500 FTE) per annum.

​Benefits: 4 wellbeing days per calendar year [pro-rata for part-time staff], plus annual leave and public holidays entitlement. Civil Service pension- defined benefit: Generous employer contribution up to 28.97%.

​Contract details: Fixed Term – From 1 October 2024 to 31 March 2025. Hours Part-time (0.5 FTE). 20 hours per week.

Friendly, supportive, and engaging environment (working with people who are passionate about positive change and strengthening democracy around the world).

Programme Manager - Asia-Pacific and Americas Team

The Programme Manager will play a critical role providing surge support for the Asia-Pacific and Americas programme management team, with a particular focus on regional Grant-in-Aid ‘uplift’ programming.

This is a varied and exciting position. The Programme Manager will fully participate in the full programme cycle from start-up to closure, including responsibility for events and activities management, evaluation and monitoring, programme reporting, finance and budget support, conducting research and analysis, programme adaptation, supplier and contract management, relationship management and stakeholder (donors and partnership) engagement and developing and overseeing regional communications activity, working closely with the communications team.
 

About You

​This is a interesting and fast paced position. To be successful in this position, you will be an experienced Programme Manager with the following skills and experience.​

• First-hand experience of designing, implementing, and managing a portfolio of programmes - minimum three years’ experience.
• Exceptional project and programme management skills, especially programme financial budget development and management, and experience with monitoring and evaluation methods
• Proposal development, contracting, procurement, grant management, donor compliance, financial management and control skills
• Experience in risk management, proposal development, contracting, procurement, grant management, donor compliance, financial scrutiny, research/analysis, and reporting
• Experience using programme management systems and tools.
• Experience in thematic areas relevant to WFD’s programmatic work
• Experience implementing UK funded and/or other institutional donor funded programmes.
• Senior stakeholder analysis, development, and management skills
• Experience organising and managing high profile and complex events.
• Experience producing accurate briefing documents and communications.
• Excellent level of written and oral communication skills in English
• Line management skills including staff development and coaching and mentoring.
• Ability to work independently and effectively, and drive to manage workload, working with international, remote teams and with limited supervision.
• ​Educated to degree level.

Apply by 24th September 2024 - visit our website.

Purposeful planning. Cutting-edge strategies. A brighter future for all. 

Quantitative Market Insight Manager

£38,000 - £44,000 per annum +

Reports to: Product & Marketing Insight Lead

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 01 October 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: One competency-based interview

Interview date: From the week commencing 07 October 2024

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

The Consumer Insight & Experience team collaborate across the Marketing, Fundraising & Events directorate to ensure our portfolio strategy and management, communications, new opportunities, and 30+ products (e.g. , , , etc) are audience-focussed while giving our audience a voice. Therefore, this team are essential to how we engage with the public in deep and meaningful ways, ultimately helping Cancer Research UK to become the number one brand in the charity sector and the number one charity for supporter experience.

As a Quantitative Market Insight Manager, you will collaborate with the Senior Manager to deliver a programme of consumer market research work that aims to meet our ambition to be more audience-centric as part of our . This will involve leading the implementation of our audience framework and delivering a range of quantitative market data and insight projects. You will partner across the directorate to provide expert advice that ensures we are driving a data-led, audience-centric approach to our Marketing and Fundraising activity. For example, you will create and manage segmentation projects; communicate segmentation insights and ensure findings are fully embedded; and commission and manage additional consumer market insight via agencies.

Furthermore, you will have the opportunity to work on our organisational-wide strategy and brand collaborating with supporters and philanthropists to understand what they want to see and hear in Cancer Research UK's external messaging. If you are a consumer-focused Research/ Insight professional with a background in handling large data sets using quantitative market research techniques, we would love for you to join our mission.

What will I be doing?

• Collaborating with the Senior Manager to lead the implementation and communication of Cancer Research UK's Audience Framework.

• Supporting the Senior Manager to deliver a programme of market insight & experience projects with a particular focus on segmentation and audience-centric projects.

• Carrying out quantitative audience market data analysis using SPSS and Excel.

• Using audience market data to advise colleagues across the Marketing, Fundraising & Events directorate on how best to approach our target audience.

• Carrying out end-to-end market research projects which will include leading primary research projects and carrying out secondary data analysis.

• Commissioning and managing market research agencies and consultants (including managing timelines, budgets, processes, data quality checks, and ensuring value for money).

• Developing strong, collaborative relationships with internal stakeholders helping them understand their insight requirements and ambitions.

What are you looking for?

• Consumer-focused Research/ Insight professional with a background in quantitative market research techniques.

• Strong quantitative analysis skills with experience handling large, complex market research data sets using SPSS (Statistical Package for the Social Sciences) or similar and advanced Excel.

• Worked closely with Marketing teams to improve audience understanding and targeting.

• Excellent stakeholder management and collaboration skills with an ability to communicate clearly and bring internal perspectives and external trends into your work.

• Worked with audience segmentations or brand tracking is advantageous.

• Proven background in project and agency management (including managing timelines, budgets, and processes) would be an advantage.

• Ability to prioritise and manage own workload and meet deadlines while maintaining strong attention to detail and effectively managing expectations.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional information

Internally this role is known as a Consumer Insight & Experience Manager. If you want to know more about this role, here is a . Please note this is a generalist profile used for internal & external purposes meaning we don't expect candidates to meet all the criteria included (we will be shortlisting based on the criteria advertised).

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Digital Marketing Manager
4 days per week - flexible working arrangements
Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Contract role 

The organisation

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

The role

Reporting to the Director of Brand and Digital you will be part of a small team, responsible for delivering a new digital marketing approach, through the creation and delivery of projects and activities to increase leads, donations and engagement for Overcoming MS charity. We are looking for someone who is at ease with digital analytics and digital tech and who understands how to test, learn and optimise to deliver the best results.
With our digital ecosystem now established, we’re recruiting a Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role and will allow the successful candidate to make the position their own.

With our community app now well established, our new website launched earlier this year and having transitioned to Dot Digital for email, we are now working with some great external partners. Could you be the missing piece of the jigsaw ready to put our digital ecosystem to work to support people with multiple sclerosis and make an impact through our organisation’s marketing?

Application is by way of a CV in the first instance and applications are considered on a rolling basis - please apply via the apply button for further information.