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The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.
The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.
Responsibilities
Essential
Knowledge/Experience
Education:
ITIL Foundation (or equivalent working knowledge)
Relevant IT support certification or demonstrable equivalent experience
Skills/Aptitudes:
Knowledge/Experience:
Personal Attributes:
Desirable
Education:
Closing date for applications is 19 August at 23:55.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Interim Financial Planning & Analyst Manager (3 to 6 Month FTC)
Salary: £55,000 per annum (pro rata)
Location: Central London with hybrid working (1 day in office, 4 remote)
Contract: Fixed Term Contract (3 to 6 months)
Are you an experienced Financial Planning & Analyst professional who can hit the ground running? We're partnering with a well-established organisation seeking an accomplished Interim FP&A Manager to provide strategic financial insight during a key period of change and planning.
This is an excellent opportunity for a qualified accountant to make an immediate impact, working closely with senior leadership to drive budgeting, forecasting and business performance across a diverse organisation.
The Role
You'll take ownership of the financial planning and analysis function, providing meaningful commercial insight to support decision-making and organisational performance. Acting as a trusted business partner, you'll work collaboratively with budget holders and senior stakeholders while leading the budgeting and forecasting cycle.
Key Responsibilities
Lead annual budgeting, forecasting and financial planning activities.
Produce high-quality management reporting with insightful analysis and recommendations.
Develop financial models, business cases and scenario planning to support strategic decisions.
Partner with budget holders to improve financial performance and accountability.
Deliver KPI reporting, variance analysis and performance dashboards.
Analyse payroll and workforce costs to support resource planning.
Support commercial performance analysis across multiple income streams.
Drive continuous improvement in reporting processes and financial controls.
About You
Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
Proven experience in FP&A, commercial finance or management accounting.
Strong financial modelling and analytical skills.
Excellent communication and stakeholder management abilities.
Experience supporting senior leadership with strategic financial insight.
Confident working in a fast-paced environment and managing multiple priorities.
Available to start at short notice.
What's on Offer
£55,000 per annum (pro rata).
Hybrid working arrangement.
Opportunity to influence strategic decision-making from day one.
Collaborative and supportive working environment.
Immediate start with potential for extension.
If you have the above skill and experience and are immediately available, please apply online today, I would love to hear from you!
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Technology Training and Support Analyst.
About the role
This role is a combination of training and support. Our IT Operations and Data, Digital, and Technology Transformation teams help staff and volunteers across AIUK get the most out of the tools they use every day, from Microsoft Copilot to our Knowledge Hub and Salesforce CRM. As our Technology Training and Support Analyst, you'll be at the heart of that: running engaging training sessions, building clear guides and resources, and helping people feel confident with the technology behind our work.
You'll also provide day to day 1st and 2nd line technical support, keeping things running smoothly when issues come up and getting involved with IT projects. You'll play a key role in our Salesforce project between September 2026 and September 2027, working with our implementation partner to shape training for the new CRM and helping test it as it's built.
It's a role with real human rights impact. Every guide you write and session you run helps our colleagues do their campaigning, research, and advocacy work better.
This role typically needs to spend 3-4 days per week in the office to fulfil the responsibilities of the role. More details can be found by downloading the job description from our careers portal.
The role may be for you if:
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
The Role
At The Law Society, data plays a critical role in helping us better understand our members, improve our services, and make informed business decisions. As a Data Analyst, you will deliver high-quality insights and reporting that support strategic and operational decision-making across the organisation.
You will work with colleagues from a wide range of teams to transform complex data into meaningful recommendations, helping stakeholders understand performance, identify opportunities for improvement, and measure the impact of key initiatives. You will use a variety of analytical techniques to uncover trends, diagnose the root causes of business performance fluctuations, and provide evidence-based recommendations that drive action.
The role will involve developing automated dashboards and reporting solutions using tools such as Power BI and Databricks, enabling stakeholders to monitor key performance indicators with confidence. You will design and evaluate pilots and A/B tests, quantify the impact of service improvements and communications, and build predictive models to forecast future trends and member behaviour.
Working closely with the Data and Governance team, you will support data quality initiatives, helping to identify and resolve data issues while contributing to the maintenance of a trusted, single source of truth. You will also play an important role in increasing data literacy across the organisation by supporting colleagues to access, understand and responsibly use data and insights in their day-to-day decision-making.
This is an exciting opportunity to contribute to the successful delivery of data products across The Law Society while helping to advance our analytical maturity and data-driven culture.
What we're looking for
We are looking for an experienced analyst with a strong track record of turning data into actionable insights and business value. You will have extensive experience using Python for data analysis, particularly with libraries such as Pandas and NumPy, alongside strong SQL or Spark SQL programming skills.
You will bring proven experience of creating engaging visualisations, dashboards and reports using Power BI or similar tools such as Tableau or Qlik, with the ability to present complex information in a clear and compelling way to both technical and non-technical audiences.
You will possess excellent numeracy skills and a strong understanding of statistical analysis and modelling, combined with advanced data wrangling, data cleaning and quality assurance experience. Your analytical mindset and problem-solving capabilities will enable you to identify trends, investigate issues and provide practical recommendations that support organisational objectives.
You will be comfortable managing multiple priorities and delivering high-quality work to agreed deadlines. A collaborative approach is essential, as you will work closely with colleagues across teams and functions to understand their needs and support the successful adoption of data products and insights.
Experience of working with tools such as DevOps, Jira and GitHub would be advantageous, as would an understanding of data governance, data security and regulatory compliance. Most importantly, you will be proactive, curious and committed to continuous improvement, with a passion for helping others make better use of data.
What's in it for you
This is an excellent opportunity to work with colleagues in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Judy Howarth on
Are you an analytical thinker and problem solver?
Do you have awareness of information security principles and their importance in protecting organisational information and services?
We’re recruiting for a Business Analyst to join us on an 18-month fixed term contract who will lead, coordinate, and deliver analysis activities across the Information Security and Technology Experience Programme, these include our Identity Governance and Data Centre Migration Projects.
Key deliverables through this contract include:
Working within both Agile and Waterfall delivery methodologies, you’ll play a key role in supporting the delivery of the programme, the processes, and the change management to leverage new capabilities.
Working arrangements
Please note this is an 18-month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
With previous experience of working within a Business Analyst role, you’ll have previous experience of working within large organisations, able to implement change, and working with PRINCE2 and Agile SCRUM methodologies.
To be successful in this role you’ll also have the following experience and attributes:
An effective team player, able to support colleagues, suppliers and partners to deliver successful business change, you’ll be a strong problem solver, able to take a methodical and analytical approach.
You’ll also have excellent communication skills, able to articulate ideas clearly and be comfortable engaging with a range of stakeholders and focusing on generating the most value for the BHF.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check outBelonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Interview process
The interview process may take place in-person orvirtually viaMS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Analyst
The Role
We are looking for a motivated and passionate Analyst reporting to the Director of Impact & Research to join our team, to work across the organisation to support with providing insights to help inform our work and to report on our impact to funders.
This is a critical role as we grow our impact and research workstreams, to enable us to generate key insights, enhance reporting to our funders, conduct high quality research, and to support the development of an innovative and strategically vital framework for evaluating the impact of our work.
In your first six months, you will help improve our data preparation and aggregation and processes, contribute towards our annual report, support the full operationalisation of our impact measurement framework, and contribute to a major research project on the impact of a television series.
You will be a self-starter, confident in managing data collection processes, comfortable translating academic and audience research for lay audiences, and have an understanding of quantitative research methodologies. You may have a background in the screen industries, social sciences, or research agencies, have a drive to learn and a creative attitude towards creating new methodologies for research problems.
Key responsibilities
● Implement robust processes for the preparation and aggregation of our internal data, feeding into our Impact Framework
● Collate, prepare and analyse our data for internal and external reporting.
● Support the Director of Impact & Research with project evaluations
● Support the Director of Impact & Research with reporting to funders
● Summarise and translate relevant research to the team
● Research external case studies on specific TV and film projects
● Support the coordination of the Climate in Screen Entertainment Research Working Group
To be considered for this opportunity you will need to demonstrate the following skills
- At least 4+ years experience analysing quantitative datasets and identifying meaningful insights
- Ability to use IT proficiently, including Google products, Airtable and Excel
- Strong analytical skills using Excel, Google Sheets and Airtable to manage, clean and analyse data
- Communication Skills - ability to express ideas clearly, write well, and translate research for lay audiences
- Excellent written communication, with the ability to synthesise complex research into clear, engaging reports for non- specialist audiences.
- Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of internal and external colleagues and contributors.
- Able to work as a member of a team and work in a confident and collaborative way.
Additional advantageous experience
- Experience working in Television and Film insights or research
- Experience with Brandwatch or other social listening platforms
- Experience using Python for data science
- Experience building dashboards in Google Studios, Airtable or other similar software
- Experience of qualitative research