Analytics Support Manager Jobs

ABOUT US

At Turning Tides, we are dedicated to addressing the issue of homelessness in our community. Our mission is to challenge stigma, generate income, promote diversity, and amplify the voices of those experiencing homelessness. We believe in fostering compassion, garnering public support, and driving social change.

ROLE OVERVIEW

As the Communications Manager, you will play a pivotal role in supporting every aspect of our charity’s work. Working closely with the Senior Management Team, you will be responsible for planning and delivering engaging communications across various channels. From crafting compelling narratives to managing digital marketing campaigns, your efforts will raise awareness, drive income generation, and amplify the voices of those we serve.

KEY RESPONSIBILITIES

• Develop and implement strategic communication plans to promote our diverse range of initiatives.
• Create compelling content that reflects the diversity of our work and inspires compassion and support from the public.
• Utilise digital marketing tools and platforms to reach a wider audience and drive engagement.
• Manage our WordPress website and ensure its content remains relevant and up-to-date.
• Collaborate with internal teams to ensure alignment and consistency in messaging.
• Utilise your project management skills to meet tight deadlines and deliver successful campaigns.

YOUR SKILLS AND EXPERIENCE

• Good working knowledge of digital marketing via social media platforms and ecomms.
• Familiarity with the housing association and/or homelessness sector.
• Proven experience in marketing and communications within the Charity Sector.
• Track record of delivering creative ideas and successful marketing campaigns.
• Proficiency in IT tools including Word, Excel, PowerPoint, publishing software, and databases.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to manage projects effectively and meet deadlines.

STAFF BENEFITS AT TURNING TIDES

SUPPORTING YOUR WELLBEING AND GROWTH

• Flexible Working: Prioritising work-life balance, we offer flexible working arrangements tailored to your needs.
• Health Cash Plan: Access a comprehensive health cash plan for contracted employees, supporting your healthcare expenses.
• Community Impact: Join a community-led organisation with a meaningful mission, contributing to positive change.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme for a secure financial future.
• Healthcare and Life Assurance: Benefit from healthcare cash plan and life assurance for peace of mind.
• 24/7 Wellbeing Support: Access round-the-clock wellbeing support for valuable advice and resources.
• Local Discounts: Enjoy local discounts, including gym memberships, for physical and mental well-being.
• Generous Annual Leave: Receive up to 25 days of annual leave, with potential increases based on service, for personal recharge and interests.

WHY JOIN US?

By joining our team, you will have the opportunity to make a real impact in the lives of those experiencing homelessness. You will work in a supportive environment where your creativity and ideas are valued, and where you will have the chance to grow both personally and professionally.

If you are ready to use your skills to drive positive change, we want to hear from you! Apply now to join us as our Communications Manager and be a part of our mission to create a brighter future for our community.

To apply, please ensure you complete an online application form, including your responses to the questions and upload a copy of your CV and complete an Equal Opportunities Questionnaire.

Successful applicants, dependent on role, will require an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Are you looking for a new challenge where you can utilise your data management experience while working for a leading charity?

St Mungo’s is undertaking a programme of system and process change that will provide a step change in the quality, efficiency and user experience of our systems. We are now looking for a talented Data Manager to join the team in a role which will have a direct impact in supporting colleagues across St Mungo’s to provide high quality service for clients; and to support an end rough sleeping for good.

In the role of Data Manager, you will:

• Develop an understanding of, and capturing the current data landscape within the organisation, define and maintain the enterprise data map including logical models, data lineage and integration detail.
• Develop and implement good data practice and governance, policies and procedures to ensure accuracy, completeness, and consistency of data across the organisation.
• Promote the use of data and analytics for business decision making, collaborating with data analysts and business units to understand requirements and the translation into data models.
• Provide data insights and reports to support operational and strategic initiatives.
• Provide line management and support to team members.

In this role you will work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

If you are experienced in data management and looking for an exciting challenge, while working for a charity who make a real difference to people’s lives, then we encourage you apply. You will have:

• The ability to perform IT data management activities within complex IT delivery projects.
• Technical and functional experience of executing enterprise data management, API data integration and data architecture transformation programmes.
• Experience in Master Data Management, implementation of data governance practices and tools and data modelling. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 13 June 2024

Interview and assessments on: 26-28 June 2024

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We are seeking a detail-oriented and motivated Junior CRM & System Administrator to manage the configuration and operation of our Customer Relationship Management (CRM) system. This role involves ensuring the CRM is optimized for data integrity, user efficiency, and effective communication with members and stakeholders. The ideal candidate will have a foundational understanding of CRM systems, be comfortable with data management, and possess strong organisational and communication skills. Experience of CiviCRM is highly desirable.

About Open Age:

Open Age was established in 1993 and we’re now celebrating 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres, online and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and office closure over Christmas.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

Do you thrive in a hands-on technical role while also inspiring and leading a team?

Are you passionate about leveraging technology to drive digital transformation in the educational sector?

Can you transform strategic goals into actionable technology plans and ensure their successful delivery?

Are you a senior technical generalist enthusiastic about being in a leadership role?

If your answer is "Yes" to these questions, Learning on Screen is looking for you!

About Us:
Learning on Screen is a leading provider of educational media services, dedicated to enriching the educational experience for post-16 education through high-quality, innovative, and accessible media resources. We support educators, students, and researchers by offering a range of services including broadcast recording, media streaming, and digital archives. Our mission is to leverage technology to enhance learning and teaching in post-16 educational institutions everywhere.

Role Overview:
We are seeking a dynamic Chief Technology Officer (CTO) to lead Learning on Screen’s digital development team. The CTO will drive technological innovation and execute a comprehensive product and technology roadmap, ensuring our digital products and services align with our strategic goals. Reporting directly to the CEO, the CTO will collaborate with key executives to advance our mission in post 16 educational media innovation. Responsibilities include managing a diverse digital team, overseeing high-quality digital platforms, ensuring system reliability and security, and maintaining regulatory compliance. The CTO will play a crucial role in our long-term growth, leveraging emerging technologies and strategic initiatives.

Key Requirements:

• Be Hands-On: Significant experience in writing code and actively contributing directly to digital development projects.
• Lead by Example: Expertise in agile development practices, driving team adoption and improving delivery.
• Relate to People: Strong interpersonal skills to build effective relationships and align the team with strategic goals.
• Represent Technology at a Leadership Level: Ability to challenge and collaborate with the CEO and leadership team, presenting technical concepts clearly. 
• Be Product Focused: Clearly articulate the value of technical work in terms of its impact on the organisation and its members.

Core Responsibilities:

• Technology Strategy Development: Develop and implement a comprehensive technology roadmap aligned with Learning on Screen’s strategic objectives.
• Leadership and Team Management: Lead, mentor, and develop a diverse team of IT professionals, fostering a culture of innovation and continuous improvement.
• Product Development and Management: Oversee the full lifecycle of digital products, ensuring high-quality, scalable, and user-friendly services.
• Technical Operations: Ensure the reliability, security, and performance of all technical systems and infrastructure.
• Stakeholder Collaboration: Align technology initiatives with strategic objectives, communicating effectively with stakeholders.
• Cybersecurity, Compliance, and Risk Management: Ensure compliance with relevant regulations and standards, overseeing cybersecurity strategies.
• Data Strategy and Analytics: Develop and implement a data strategy to optimize digital products and services, leveraging data for actionable insights.

Benefits:

• Flexible Working Hours: 4 days (80% / 28.8 hours)
• Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
• Competitive Salary: £48,000 to £52,000 actual, depending on experience. (£60,000 to £65,000 FTE)
• Professional Development: We encourage continuous growth and provide resources to enhance your skills.
• Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.

How to Apply: If you are ready to take on this exciting challenge and make a significant impact on the future of educational media, please submit the following to our recruitment page via the "Apply via Website" button below:

1. CV
2. Cover letter outlining your relevant experience and qualifications
3. A completed Equality Monitoring form

Application Deadline: Tuesday 18th June 2024

1st Interviews: W/C 24th June 2024 
2nd Interviews: W/C 15th July 2024 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in driving digital transformation and innovation in educational media!

FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024

The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.

The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.

This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.

The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

Product Management Oversight: 

1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;

2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;

3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;

4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;

5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;

6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and

7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.

Data, Analysis and Reporting:

1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;

2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;

3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;

4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;

5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;

6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;

7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and

8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.

Leadership, Training, & Support:

1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;

2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and

3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.

Other:

1. Carry out other duties as required.

Managerial Responsibilities: 

1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;

2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;

3. Model inclusive behavior and consistently adhere to HRW's internal values;

4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and

5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.

Qualifications:

Education: A bachelor’s degree or equivalent work experience.

Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.

Related Skills and Knowledge: 

1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.

2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.

3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.

4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.

5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.

6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.

7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.

8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.

9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.

10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.

11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.

12. Experience in vendor management is desirable.

13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.

14. Ability to work collaboratively with diverse stakeholders and teams is required.

15. Strong project management skills and the ability to manage multiple priorities is required.

16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.

17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.

18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.

How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

About This Job

ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.

As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.

This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally.  The full time starting annual salary for this post is £34,190.73.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.

Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).

· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).

· An additional five days of volunteering leave (pro-rata for part time staff).

· Access to Care Firsts employee assistance programme.

· Support for qualifications and personal development.

· Reimbursement of the cost of a Railcard subject to eligibility.

· Season ticket loan.

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.

Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.

The British Ceramics Biennial (BCB) is seeking to appoint a Development Manager to manage the formulation and implementation of BCB’s fundraising strategy to support the delivery of existing programmes as well as new initiatives.

The Development Manager will work with the close-knit BCB team to identify and take forward funding opportunities and analyse data to inform fundraising decision-making in support of BCB’s vision and mission.

The Development Manager will be joining the team of one of the UK’s leading ceramics organisations. This is an excellent opportunity for ambitious, dynamic and attentive individuals, seeking to use their skills and experience to support BCB in delivering its values of being bold, accountable, welcoming, significant, grounded, inclusive, connected and collaborative.

You will work closely with the Head of Business Services to pursue relevant funding streams, foster and build funder relationships, manage reporting requirements and ensure BCB is responsive to new opportunities. You will have a proven track record of successfully identifying and pursuing income-generation opportunities. Working on a local, national and international level, you will have a committed interest in contemporary visual arts and ceramics and experience in contributing to and supporting the implementation of strategic plans.

Supporter Engagement Manager

Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!

About Us

Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.

About the Role

As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.

Read the job pack for further details of this fantastic opportunity.

Key Responsibilities

• Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
• Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
• Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
• Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
• Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
• Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
• Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
• Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
• Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.

About You

• Minimum of three years of experience in the charity or third sector.
• Proven track record in supporter engagement and database management.
• Good understanding of UK GDPR regulations.
• Familiarity with fundraising functions and project management.
• Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
• Strong proficiency in written and verbal communication.
• Innovative thinker with a proactive approach to problem-solving.
• Team player with a reliable and detail-oriented work ethic.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours

34.5 hours a week, Monday to Friday.

Benefits

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

Join Our Team

If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

We are looking for a People Operations Manager to join the National Theatre People Team.

The purpose of the role

The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding.  A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system.  You will ensure a high level of customer service and work closely with the Payroll Team.

You will also lead on data and reporting both internally and externally.  You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.

The successful candidate will have the following: 

• CIPD Level 5 Diploma qualification or equivalent experience.

• Experience of using data to inform decision making and produce reports.

• Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

• Experience of communicating key messages verbally and in a range of written form.

• Experience of managing an HR management system, including diagnostics and problem solving arising issues.

• Experience of working in a management or supervisory role with responsibility for people operations.

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

• Access to interest-free season ticket loan and Cyclescheme partnership

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• Generous sick pay

• Family-friendly employer with supporting policies

• Hybrid and flexible working, subject to agreement and policy

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

• On-site Occupational Health and welfare support

• Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

• On-site staff canteen and bar

• Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

• The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 

The closing date for the receipt of a completed application isMonday 10th June 2024 at 12 noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

We’re recruiting a part time Marketing and Communications Manager to support the development, implementation and management of innovative marketing campaigns to drive awareness, interest, and income across all areas of our work.

Job Type: Fixed Term Contract (Mat Cover)

Hours: 28 hours per week 

Salary: £31,196.80 pro rata (based on FTE of £38,996)

Location: Hybrid – FSRH London office (London Bridge) and home working.

Marketing management

• Supporting our Head of Marketing to develop cross-organisation marketing plans to help us achieve our member retention objectives and reach new audiences.
• Leading projects with our Members Services Team, Education and Training, and External Affairs teams to understand the market and customer need for our products and services.

Marketing activities

• Lead on the delivery of effective marketing plans for a range of audiences and outputs, including but not limited to our online and in-person events, qualifications, training and assessments, and clinical guidance, guidelines and standards.
• Write engaging copy for both online and offline marketing collateral – including news stories, blogs, email communications, print and digital adverts, and social media.
• Segment and tailor marketing communications for a range of audiences by professional role, membership type, and level of involvement with us.
• Manage regular email communications with our registered users (those who express an interest in us) and candidates (those currently learning with us) to support their journey towards becoming a member.
• Develop and manage the marketing activities for our core member publication The British Medical Journal in Sexual and Reproductive Health (BMJ SRH)
• Proactively manage a content calendar to help keep track of our range of communications.
• Collaborate with our Digital Marketing Officer to repurpose content from our website and campaign publications for use on social media.
• Ensure all communications practices are GDPR compliant.

Marketing intelligence

• Support the Head of Marketing with desk-based research / activities to help us better understand and engage with newer audiences (e.g., physician associates, pharmacists).
• Monitor and report on the effectiveness of marketing campaigns, using a range of tools (e.g., Google Analytics, CRM reports, Google Data Studio), working closely with our Digital Content Manager and Data Manager.
• Proactively look at ways to improve the overall effectiveness of marketing campaigns, using data and insights to inform this.
• Track and monitor email campaign effectiveness and make recommendations for improvements, most notably during our annual member renewals campaign.

Brand management

• Champion our FSRH values, brand guidelines and style guide, supporting the Head of Marketing to keep our templates and materials up-to-date and implemented correctly.
• Support the development of event specific content for in-person and online events, and occasionally assist as an FSRH representative.
• Produce slides for our CEO / Officers where needed to help share information about FSRH’s work.

You will have experience:

• Developing and delivering successful and multichannel marketing and communications plans
• using email marketing tools and segmenting communications to suit specific audiences
• working across social media platforms and creating tailored content
• using data to understand audiences, measure the success of campaigns and improve effectiveness
• an understanding of GDPR and how it is applied in practice
• copywriting skills for a variety of audiences on different communications channels, both online and offline
• with tools such as Mailchimp, Hootsuite, website content management systems (CMS) and Google Analytics
• Microsoft office skills with a knowledge of Office 365
• positive communication skills, both written and verbal with great attention to detail and proof-reading abilities
• the ability to work flexibly to respond to changing priorities.
• interest in sexual and reproductive healthcare (SRH)

We will offer you:

A range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Flexible working culture
• Pension and life assurance scheme:
• 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• ‘Free Lunch’ Thursday (in office)
• Interest free season ticket travel loans
• Enhanced maternity, paternity, adoption, and neonatal pay
• Ongoing training and development

To Apply

In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Please send your CV and covering letter 

Deadline for applications is 17 June 2024.

Interviews are likely to take place w/c 24 June 2024.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality, and encourage applications from people of all backgrounds and are working hard to minimise unconscious bias.

This exciting role will work closely with the Director of Fundraising, Individual Giving Manager and Digital Marketing Manager to develop a strategy, plan and key performance metrics for digital donor acquisition and fundraising. Already expert and excited by digital fundraising campaign development, you’ll have a unique combination of creative and business skills. These will enable you to create engaging digital content and through your expertise in paid search, google grants and paid social, optimise the ROI for Starlight in terms of donor engagement, acquisition, and income. You’ll be curious and take time to understand how we’re supporting children in healthcare settings which will enable you to create content that resonates with our key audiences. Finally, alongside strong interpersonal and collaboration skills, you will be proactive and results-driven with a ‘can do’ attitude to work.

Role: Communications and Engagement Manager

Hours: 37.5 hours per week

Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday, pension scheme.

Key relationships: Digital Marketing Manager. External relationships with key agencies and partners.

Salary: £30,000-£32,000 per annum.

Are you a talented copywriter who can work at pace to create compelling digital content and engage vibrant online communities? Do you make the most of emerging social media and digital trends? If so, there’s an exciting and vital role waiting for you where you can make a difference in our global community. 

About Overcoming MS

Are you looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

Job Description 

The role holder will create effective communications and engagement to support the charity’s work. You will drive positive two-way engagement through our digital channels. Your work will support organisational priorities, driving reach, community engagement and donations.   

You will join a fast-paced and highly capable team where you’ll have the support to make an impact. The role will showcase the organisation’s work and impact on our community while driving positive online interactions with our diverse and vibrant community. To join us, you will be a talented copywriter and content creator, passionate about engagement, and digital and social media trends.

Key responsibilities include:

Communication and campaign creation

• Drafting digital communication and engagement plans to deliver results. 
• Crafting exciting, creative, energetic, simple communications which drive action.
• Working to support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.

Using results to drive change

• Using insight to inform new plans. 
• Monitoring and evaluating impact by using analytics to maximise effectiveness. 

Copy creation 

• Using your strong written and verbal skills to curate and manage high-quality, consistent content across all our delivery platforms: social, Live Well Hub, web, email and PR.
• Interviewing members of the community and creating engaging content from their stories.
• Generating press releases to drive coverage and awareness and raise the profile of campaigns.

Social media

• Leading on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting engagement campaigns and fundraising. 
• Ensuring that we are using the best tools and techniques by staying up-to-date with trends.
• Monitoring social media, ensuring prompt and accurate responses to enquiries. 
• Using analytics to constantly optimise our social media impact. 

Email

• Developing content for email marketing, including for fundraising and events campaigns.
• Optimising email by A/B testing content to maximise performance through design and content improvements and creating triggered email sequences to build our message. 
• Using audience segmentation and personalisation to support campaigns.
• Using analytics to identify ways to constantly optimise our email impact. 

Website content plus content SEO

• Overseeing content development for the website and checking existing content so our website is kept up-to-date, engaging, and on brand.
• Ensuring web content is optimised for SEO and usability, training staff on best practice.
• Leading team efforts to enhance the website as an engagement tool. 
• Using analytics to identify potential content changes.

Engagement

• Acting as the digital community lead for engagement of our online communities on social media and the Live Well Hub, including guiding team members to follow best practice.  
• Supporting online events and driving positive engagement opportunities.
• Responding proactively and appropriately to online messages and comments.
• Engaging and participating in online community groups and discussions beyond our channels.

Brand communication

• Ensuring all activity aligns with brand priorities.
• Championing on-brand messaging. Acting as a trusted expert on brand tone of voice. 
• Ensuring all media and communications guidelines/policies are followed and kept updated. 
• Sharing best practice with the wider organisation and continuing professional development. 

Creative skills

• Generating and developing creative and innovative ideas with a good eye for brand, design, film and photography.
• Creating engaging collateral through software such as Canva, Photoshop or Indesign.
• Editing small amounts of audio or video (desirable).

Essential skills:

• High energy, with the ability to work at a fast pace, with a proactive, creative and flexible approach.
• Self-motivated with the ability to work effectively and autonomously from home while working collaboratively and building relationships as part of a tight-knit team. 
• A keen eye for detail with a consistently high quality of work output.
• Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
• Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
• Excellent writing, editing and communication skills for social media, web, email and PR.
• An understanding of how communications affect and engage audiences.
• An ability to communicate in an inclusive way with diverse audiences.
• Experience in managing and optimising website content, with strong on-page SEO skills.
• Confident using tools like Dot Digital (email) and Loomly (social scheduling).
• Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
• Familiarity with Google Analytics, and digital monitoring tools.

Desirable skills:

• Interest in wellbeing (desirable).
• Experience working in a charity (desirable) and partnering with other charities (desirable).
• Skills in creative content development, such as audio, video and photo editing, ideally using Adobe Creative Suite (desirable)
• Ability with Search Console (desirable)
  
  

Working location

You are comfortable working remotely as part of a small team and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter detailing how you meet the essential skills.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Digital Content Manager role sits in the Knowledge Dissemination Department of the Schools Division. A key ambition of the department is to build and deepen engagement with education staff and their communities, supporting them on a journey to access and connect to all that the division and wider Anna Freud offer.

The Digital Content Manager will play a key role in supporting this ambition by developing a new digital content strategy and planning and overseeing its implementation, working with colleagues across the division and wider charity. The post-holder will oversee and develop website content, resources, toolkits, e-learnings and support departments with their content needs, ensuring consistency.

The successful candidate will be skilled at writing and editing engaging digital content and have experience of using analytics to inform strategy development. They will be able to inform our digital marketing planning, and identify opportunities to create or utilize existing content for PR, marketing and communications.

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. A minimum of 28 hours will be considered. Flexible working is possible.

Salary: £45,000 per annum FTE, plus 6% contributory pension scheme. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Tuesday 11 June 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 17 June 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Monday 24 June 2024.

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Website Manager to join us on a full-time, permanent basis.

The Benefits

• Salary of £ £41,551 - £45,886 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

If you have experience of managing website development, UX design and working with Agile methodologies, this is a brilliant opportunity to further your career with our committed organisation.

This is a great chance to hone your skillset, help make a lasting impact on some of London’s most popular green spaces, and be the driving force behind our two websites!

What’s more, you’ll discover that working amidst the stunning landscapes of Hyde Park and other Royal Parks allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment.

The Role

As a Website Manager, you will oversee the development, troubleshooting, SEO optimisation and continued improvement of the user experience for our two websites.

Working as a key member of the digital team, you will be the go-to technical lead for all things related to website development and Google Analytics.

You will manage our relationships with external developers and hosting suppliers, as well as overseeing the strategic and ad hoc development of both websites ensuring they offer an engaging user experience.

Additionally, you will:

• Test and sign off on all changes and new developments on the website
• Identify technical issues and raise them with the agency
• Manage compliance with the Cookie Consent Platform and related integrations
• Monitor and report on the performance of both websites using dashboards
• Keep up to date with the latest technology and trends in website design and UX
• Line-manage the Website Administrator

About You

To be considered as a Website Manager, you will need:

• Experience in overseeing the ongoing development and UX improvement of websites
• Experience working with external developers and with Agile development and testing methodologies
• Experience using website performance metrics to evaluate activity and influence planning and future development
• A degree (or equivalent level of experience) in website management, website content and UX

Other organisations may call this role Website Developer, Web Engineer, Website Content Developer, or Website Administrator.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Website Manager, please apply via the button shown. Successful candidates will be appointed on merit.