Appeal manager jobs in washington d c, district of columbia
Job overview
In this dynamic role, you'll provide strategic and operational leadership to grow our income streams to £2 million annually and beyond, while maintaining low costs and embedding innovation through AI-driven insights, digital fundraising, and creative projects.
Oversee governance, financial management, grants, lotteries, major donor stewardship, marketing, and a high-performing team, ensuring compliance with regulatory bodies and delivering measurable social value. If you're a visionary leader with a passion for NHS charities, proven fundraising expertise, and the agility to handle hands-on operations—from event planning to risk management—apply now to drive meaningful change and represent us on national stages.
Flexible working with office presence required frequent travel between sites essential.
We kindly request that applicants submit a one-page cover letter along with a curriculum vitae (CV) not exceeding two pages in length when applying.
Main duties of the job
The Charity Director is responsible for driving the purpose and impact of Frimley Health Charity (FHC), ensuring the charity delivers meaningful benefits to patients, staff, and the wider community. The role combines strategic leadership with active operational involvement, across income growth and translating the charity’s vision into practical initiatives and improvements. The postholder will develop and implement a plan to deliver on the newly agreed FHC strategy to grow income streams, maximise impact, and maintain low operating costs, while also engaging directly in day-to-day operations to ensure the charity runs smoothly and efficiently.
In addition to strategic planning, the Charity Director undertakes hands-on tasks such as financial management, data analysis, market research, process improvement, and reporting to the Charitable Funds Committee and Trust Board. The role involves leading a small, high-performing team, supporting staff in their day-to-day work, and maintaining a culture of collaboration and accountability. The postholder also engages directly with patients, staff, donors, and community partners, and oversees marketing, communications, creative projects, and wellbeing initiatives, ensuring that all activities align to the charity’s purpose. The charity aims to generate an income of £2 million per annum and there is an expectation of the postholder to grow the charity over the coming years.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re offering an exciting opportunity for a dynamic and creative individual to become part of our small but committed team. As we develop our new income strategy aimed at increasing and diversifying our fundraising, this is a pivotal moment to contribute to our growth and help us achieve our ambitious income targets.
In this varied and rewarding role, you will work across multiple areas of fundraising and event coordination to secure vital funds that enable the Trust to continue our impactful work.
We are seeking an enthusiastic and motivated individual, who is passionate about our work and enjoys building relationships. Working closely with the fundraising team, senior volunteers, and colleagues in the wider team, you will take a leading role to deliver engaging fundraising events, activities and campaigns and expand the Trust’s portfolio of events, challenges and initiatives.
The ideal candidate will be proactive, a strong team player and have excellent organisational and communication skills. You will be a strategic thinker, have a willing attitude and enjoy working in a fast-paced environment.
This is a full time permanent role with a minimum of 3 days a week in our Central London office, offering increasing annual leave entitlement based on length of service, as well as office closure between Christmas and New Year. Plus two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays.
Key responsibilities
Events
· Oversee, coordinate and deliver our calendar of fundraising events including logistics and administration.
· Help organise our annual Appeal Dinner, the Trust’s flagship fundraising event, overseeing all administration, liaising with internal and external stakeholders and oversee adverts in Appeal Dinner brochure.
· Liaise with companies to arrange corporate events with Holocaust survivor speakers and develop relationships with existing and new companies to increase income in this area.
· Oversee and work with Young HET supporters to motivate them to fundraise for the Trust
· Work with other colleagues to market events through targeted messaging.
· Develop ideas for new fundraising campaigns, initiatives and events to grow income and cultivate new donors.
Community Fundraising
· Support fundraising campaigns including the coordination of appeals, newsletters and mailouts.
· Establish a programme of fundraising challenges (such as marathons and sporting events) to generate income and supporter engagement, building key relationships.
· Work with our Education and Outreach teams to oversee engagement and support from schools, synagogues and other institutions.
· Lead on digital fundraising campaigns and prepare content for social media.
General
· To manage the acknowledgment and thanking of donations and help to ensure the database is maintained.
· Work collaboratively with the Fundraising team on current and future fundraising strategy and activities, to shape fundraising priorities.
· Comply with relevant legislation with regards to data protection including General Data Protection Regulation and the Data Protection Act 2018.
· As part of a small team, to contribute to other areas of the Trust’s work as required.
Follow the link to our website to find out more!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 2004, our mission at Warm Wales is to alleviate fuel poverty and bring about affordable warmth. To do this we will:
• advocate and influence
• support and educate
• innovate and inspire.
We work closely with the public and private sectors to maximise funding opportunities which enable individual and area-wide energy efficiency schemes. We want to empower people to make the right choices and decisions for themselves to enable them to alleviate fuel poverty and become more resilient. We are working to improve health and wellbeing by creating homes which provide a healthy and warm living environment.
The role
Warm Wales is seeking a proactive and knowledgeable Fundraising Manager to play a key role in supporting our ambitions. You will lead income generation efforts for our forward-thinking charity. You will be responsible for identifying new sources of income and building strong relationships with new supporters. This post is central to generating external income through the development and submission of high-quality grant applications and contract proposals.
Reporting to the CEO, this is an exciting and rewarding role for someone who is looking to work with significant impact in a small organisation.
Key Duties & Responsibilities
General Income Generation
• Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.
• Develop a sustainable and diverse fundraising portfolio of individual giving, corporate, community, events, legacies and timely appeals
• Develop and manage campaigns activities that jointly raise funds and awareness of the charity
• Generate progress reports for the CEO and Board regularly, proactively identifying progress against expectations.
• Oversee the development of effective donor journey plans to ensure excellent stewardship, engagement and retention of donors
• Build long-lasting relationships with key philanthropists, donors, and funders.
• Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.
• Work with colleagues to identify and source sustainable income streams for fundable elements of core, project, and community engagement activities.
• Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.
• Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.
• Develop, maintain, and implement relevant policies and procedures in line with our strategy.
Grants and Foundations
• Build and maintain relationships with key representatives of trusts, foundations and other funding bodies to increase their awareness and understanding of Warm Wales.
• Investigate funding and development opportunities and make recommendations for applications
• Review funder requirements and ensure timely, compliant submissions
• Lead on funding applications and bids, working with the wider team to develop competitive bids
• Help to develop accurate costings and budgets for applications
• Ensure applications meet funder requirements and internal policies
Corporate Partnerships
• Understand the motivations that encourage companies to give, and the importance of strong stewardship
• Focus on identification of and engagement of new corporate partnerships to increase income.
• Develop a strong, live pipeline of prospects, confidently networking and presenting to prospects, and provide strong stewardship to foster long-term and sustainable relationships.
• Write high quality proposals and deliver presentations to corporate partners to secure long-term income from partnerships such as charity of the year and payroll giving
• Ensure all supporter records are accurate, compliant, and up to date on our supporter database, and documenting all corporate engagement activity
Individual Giving
You will oversee our Individual Giving plans as a charity and deliver on plans to develop regular giving, In Memory and legacy supporters.
Person Specification
· Experience of third sector fundraising.
· Experience of achieving ambitious but realistic fundraising targets.
· Experience of developing and managing a diverse fundraising portfolio.
· Ability to write, organise and present information clearly and accurately for various audiences.
· Ability to work independently, use own initiative and prioritise demands on workload to meet deadlines.
· Good understanding of CRM systems and maintaining a fundraising database.
· Ability to work proactively and respond positively to new opportunities and projects.
· Ability to build and maintain positive, collaborative and trusting relationships with internal and external stakeholders.
Warm Wales is working to tackle fuel poverty by offering free advice and support to people across Wales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a highly organised, creative and driven Engagement Events Manager to lead the planning and delivery of our established programme of fundraising and stewardship events — including our renowned golf and cricket events portfolio.
The Lord’s Taverners has a proud history of delivering high-quality, high-impact events featuring leading figures from the worlds of sport and entertainment. These events engage our members, inspire supporters, and attract wider corporate audiences. You will help us build on this legacy while developing new event concepts to reach fresh audiences and support future income growth.
This is a fantastic opportunity for an experienced events professional who thrives in a fast-paced environment, enjoys working with volunteers and committees, and is motivated by delivering exceptional supporter experiences.
About You
You will be an experienced events manager with a strong track record of delivering high-quality fundraising events and creating memorable supporter experiences. You’ll be confident managing multiple events at once, comfortable working with high-profile supporters, and energised by collaboration and innovation.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 15th December
First round interview, in person 17th or 19th December
Second round interview, online 22nd or 23rd December
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
We are looking for a Norwich Project Manager who can inspire and energise businesses to take meaningful action that meets the needs of communities across Norwich.
You’ll be a highly motivated, approachable self-starter with the ability to engage a wide range of stakeholders, spot opportunities, and turn ideas into impact. In this role, you’ll work directly with communities to deliver and manage a variety of projects that make a real difference.
This is a home-based role with a hybrid approach, requiring regular travel within Norwich for in-person meetings.
Salary: Professional Level 4 - £27,945 per annum
Closing date: 27 January 2026 (midnight)
Interview dates:
- First interview (with task): Monday 9 February 2026
- Second interview: Tuesday 17 February 2026
The client requests no contact from agencies or media sales.
Do you thrive in a fast-paced environment where your attention to detail and ability to guide others truly matter?
This is a fantastic opportunity for an organised and resilient professional to join a specialist team supporting the evaluation of surgical applications for the General Medical Council (GMC) register as the Specialist Applications Casework Manager. You’ll play a key part in ensuring high standards and fairness in the registration process, working alongside subject matter experts and supporting the Head of Specialist Applications. If you’re looking for a role where your expertise will help shape the future of surgery, this could be the perfect next step.
- Salary: £31,453 per annum
- Employment type: Permanent
- Hours: Full-time, 35 hours per week
- Working arrangements: Hybrid – 20% office attendance per month (London)
- Start date: ASAP
- Other benefits:
- 30 days annual leave (plus Christmas shutdown, post-probation)
- Social club and regular events
- Free fruit, cereal, and coffee in the office
- Season ticket loan, cycle to work scheme, cashback scheme, and gym deals
About the Organisation
Join a respected intercollegiate body dedicated to upholding the highest standards in surgical training across the UK and Ireland. This organisation supports the four Surgical Royal Colleges, evaluating specialist applications for the GMC and ensuring robust, fair processes for the benefit of patients and the future of surgery. You’ll be part of a collaborative, inclusive team that values excellence, respect, and continual improvement.
About the Role
As Specialist Applications Casework Manager, you’ll play a vital role in supporting the evaluation of specialist surgical applications for the GMC register. Working closely with subject matter experts and the Head of Specialist Applications, you’ll manage a fast-paced caseload, ensure deadlines are met, and help maintain the highest standards in specialist registration. You’ll also assist with appeals, produce clear guidance, and contribute to ongoing process improvements.
Key Responsibilities
- Manage specialist applications, supporting evaluators and the assessment process
- Circulate applications, minute meetings, draft correspondence, and organise virtual evaluation meetings
- Provide guidance on regulations and legislation for specialist registration
- Draft and update guidance and training materials for assessment panels and applicants
- Track application progress and ensure contractual deadlines are met
- Maintain accurate records and databases
- Support and deputise for the Head of Specialist Applications, including appeals preparation
- Attend meetings with internal and external stakeholders, sometimes deputising as needed
- Contribute to process reviews and regular reporting
Skills / Experience Required
Essential:
- Degree-level education or equivalent experience
- Experience managing a busy workload and using databases/IT systems
- Excellent written English, including report writing
- Ability to synthesise and present complex information clearly
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Commitment to equality, diversity, and inclusion
- Confident user of Microsoft 365
Desirable:
- Background in health regulation (e.g., GMC or similar)
- Caseworking or accreditation experience
- Experience in healthcare, education, or training organisations
- Experience with appeals or committee work
Interview Process
- One stage (online or in-person considered) including a short task
To Apply
- Bespoke cover letter
- CV
Deadline
- Sunday 4th January 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role
Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.
What we’re looking for
- Direct marketing or related experience, including planning, delivering and evaluating campaigns.
- Knowledge of direct marketing methods to recruit, retain and grow supporters.
- Ability to write engaging, emotive copy for varied channels and audiences.
- Experience managing suppliers and working with supporter databases, including audience segmentation.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Ability to work quickly, accurately and independently, using initiative.
- Skilled at building collaborative relationships internally and externally.
- Fast learner with strong prioritisation and evaluation skills.
What we offer
- Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
- Flexible working around our core hours of 10am to 4pm
- 25 days annual leave rising with length of service
- Closure at Christmas (additional 3 days)
- Training, support and development opportunities
- Access to the Charlie HR discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes
Our vision is a world where every child and young person child survives cancer.



The client requests no contact from agencies or media sales.
This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.
The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.
Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Engagement Manager
Contract type: Permanent – Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 to £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.
About the role
As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.
In this role, you will:
- Deliver and continually optimise organic social media strategy.
- Line manage the Social Media Manager.
- Lead on the expansion of the digital channel mix in key growth areas.
- Refine and continually optimise WaterAid’s approach to social video.
- Lead on delivering priority digital engagement projects.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Experience in strategic planning/development and digital channel management.
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
- Line management experience, the ability to lead and motivate others, and drive change.
- A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.
Although not essential, we’d prefer you to have:
- Experience of creating content for and strategically growing YouTube channels.
- A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
- Experience of working with content management systems.
Closing date: Applications close 12:00 PM UK time on 2nd January 2026. Shortlising and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Department
The Office of Philanthropic Partnerships and Alumni (OPPA)
Office of Philanthropic Partnerships and Alumni (OPPA) works with a community of global alumni and donors to deepen their ties with York and each other, and encourage them to support the University through York Giving. This role is part of the Individual Philanthropy Team, which manages major individual philanthropy and the legacy giving programme, working closely with the other OPPA teams:
Corporate and Foundation Philanthropy: developing long term, strategic partnerships with philanthropic corporate and foundation supporters.
Fundraising Programmes: managing mass fundraising appeals, crowdfunding campaigns, community fundraising and student projects.
Operations and Experience: providing business intelligence, information and insight, governance and stewardship of supporter and alumni relationships, and managing all mass communications with alumni and supporters.
York for Life: developing alumni communities, volunteering and alumni engagement programmes in support of the University’s strategic aims.
OPPA is part of the University’s Directorate of External Relations, and works closely with other sections of the directorate, which are Marketing, Recruitment, Outreach and Admissions, Communications, Public Engagement and Events, and International Student Recruitment, Partnerships and Mobility.
About the Role
The role of Philanthropy Manager is to inspire and encourage philanthropic income from major individual donors to the University of York. You will work to build engagement and involvement of potential major donors and colleagues across the University to develop and deliver a pipeline of significant philanthropic gifts to York Giving’s priority projects.
You will manage a portfolio of major donor prospects and have responsibility and accountability for fund management and other priority projects for philanthropic funding, including liaising with academic theme coordinators.
This is a demanding and rewarding role that requires resilience and a long term view. The post holder will work to individual financial cash and pledge targets and KPIs based on meetings, moves, proposals and asks made.
Skills, Experience & Qualification needed
- Proven experience in a relationship management role, with both internal and external stakeholders. Ease at working with people and developing personable relationships with a wide range of people.
- Experience of fundraising or role generating new business.
- Knowledge and understanding of the principles related to donor cultivation, asking and stewardship
- Experience of organising events
- Experience of working in a high education or not for profit fundraising environment.
- Knowledge of data protection laws as they related to donor information
- Knowledge of Raiser’s Edge / NXT database or similar relationship management database
Interview date:To be confirmed
The client requests no contact from agencies or media sales.
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00
Salary: Salary £32,140 per annum pro rata (£18,365 actual)
Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
Job Summary
When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media.
You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen.
You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard.
You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help.
Key Accountabilities:
Service delivery
- Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;
- Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures.
- Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate
Team Working and external communications
- Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity
- Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,
- Communicate updates and signpost into Missing People’s services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance
Volunteer supervision and support
- Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing.
- Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy
About you
You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:
- Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;
- Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
- Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services.
Abilities, Skills and Knowledge:
- Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions.
- Knowledge of the issues surrounding missing children and vulnerable adults;
- Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately;
- An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
Closing date: 12:00 on 2 January 2026.
Interviews: 7/9 January 2026
Start: ASAP
REF-225 537
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
We’re looking for an experienced Marketing and Communications Manager to provide maternity cover and lead our small but mighty team during a pivotal period for St Michael’s Hospice.
This is a hands-on management role at the heart of the Hospice, driving strategic marketing and communications priorities across the organisation.
What you’ll do
- Drive marketing and communications strategy and team leadership.
- Oversee brand management, campaign and content planning, internal communications, stakeholder engagement, and marketing that supports income generation, community engagement, and awareness of our services.
- Delivery of some marketing and communications activity alongside management responsibilities.
- Play a key role in major projects, including embedding a new CRM system, website relaunch, and planning for the Hospice’s 40th anniversary celebrations.
What we’re looking for
- Proven experience managing marketing and communications teams.
- Charity sector expertise (health, care, or hospice desirable).
- Strong CRM and data-driven marketing knowledge.
- Values-led leadership: kindness, respect, inclusivity, innovation.
This is a unique opportunity to make a real impact while steering a talented team through a period of innovation. If you’re ready to bring your expertise to a role that matters, we’d love to hear from you.
Apply now and be part of a special community organisation that makes a tangible difference to people’s lives across Hastings and Rother.
At St Michael’s Hospice we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision along with a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.
To apply for this position, please complete a Hospice application form available for the job opportunities page of our website. Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR team.
The client requests no contact from agencies or media sales.
This is a very special role with huge potential for the right candidate to deliver transformational impact in our communities in Somerset.
The Opportunity
There is significant potential for growth, particularly through gifts in Wills, working in partnership with professional advisers and growing high-value fundraising. We’re also broadening our appeal to a wider range of donors and partners having launched our Collective Giving Funds, which offer a compelling way for anyone to give strategically to the causes and places they care about in Somerset
As our Philanthropy and Marketing Director you will be at the forefront of this ambition. We’re looking for a strategic leader who can balance vision with execution to deliver great results. You’ll need to be a credible, emotionally intelligent and authentic relationship builder, adept at building trust, genuinely passionate about our mission and have strong alignment with our values.
This senior leadership role also holds strategic responsibility for marketing and brand positioning, enabling us to unlock the full potential of philanthropy in Somerset to drive change in our communities. We’ve recently invested in the growth of our Philanthropy and Marketing Team, and have welcomed a specialist marketing Trustee on to our Board.
We’re looking for an experienced and inclusive manager, confident at providing a balance of coaching and mentoring to help our talented team to develop and shine. And as an active and engaged member of our Senior Leadership Team, you’ll share our passion for continuous improvement, help to drive organisational growth and development, and provide expert advice and guidance to our Board of Trustees.
The impact we make as a charity is achieved largely through our funding programmes. You must have an appreciation of the role that community-led charities and groups play in creating positive change locally. And the role we, as a place-based funder, can play to support that work. You do not, however, need experience of working for a funder previously.
Download the recruitment pack to see the roles full responsibilities and required skills, knowledge and experience.
About Somerset Community Foundation
Somerset Community Foundation (SCF) (charity no.1094446) is a grant-making charity that helps build strong communities where everyone can thrive. We do this by funding local charities and facilitating local giving.
We provide simple, rewarding and impactful ways for donors to give locally, guided by research and our unrivalled local knowledge.
For small, local charities, community groups and social enterprises, we provide vital funding and support to help their organisations flourish. We raise and distribute between £4 million and £5 million of funding to local groups every year. We’re also building an endowment for long-term investment into our communities, which is currently valued at around £11 million.
By inspiring local giving and funding social action, we support local communities to drive change and realise their dreams.
SCF is part of a network of 47 Community Foundations operating throughout the UK. Together we are one of the largest funders of communities across the nation.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
Salary: £46,698 (London) / £42,373 (National) per annum
Hours: 35 hrs per week
Contract: Fixed term contract (until March 2027)
Benefits
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London, Bristol or homeworker
The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings.
Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.
Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?
This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.
You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.
It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.
The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.
The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.
You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.
Key elements of the role:
· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.
· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.
· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.
· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism. You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.
· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.
· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.
· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.
· To be the face and voice of the NHF with members, stakeholders and the media.
· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.
· To maintain high quality standards and follow NHF policy and process.
The successful candidate:
The successful candidate will be able to demonstrate:
· A sound knowledge and understanding of housing associations and issues affecting the wider sector.
· A sound understanding of the political and policy landscape that housing associations operate in.
· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.
· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.
· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.
· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.
· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.
· A commitment to excellent customer service.
· A positive, energetic and agile approach to work.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 4 January 2026
Interview date: 14 and 15 January 2026
We are the voice of England’s housing associations.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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