5 Appeals and mid value development manager jobs
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MAIN PURPOSE OF POST
The Senior Partnerships Officer, is responsible for the implementation and maintenance of a rolling programme of prospect identification, research and nurturing of relationships, specifically for corporate supporters, though you may also be involved with trusts, foundations and Major Donors on some level. The post holder will lead on maximising support through the corporate fundraising streams, drafting and submitting applications and other approaches to prospective funders and donors to increase income. In addition to developing persuasive cases for support in line with organisational priorities, the post holder will ensure that the activities for which funds are sought are impactful, measurable and can be effectively reported on to funders. The post holder will also be required to support with and attend fundraising events with the purpose of relationship building, nurture and networking.
The post holder will develop and maintain both internal and external contacts and will need to develop a thorough understanding of Women’s Aid’s work, business plans and strategic priorities.
DUTIES AND KEY RESPONSIBILITIES
- To work closely with the Fundraising Manager to develop and implement a strategy for maximising income from Corporate supporters.
- To be personally responsible for a portfolio of prospective and existing corporate supporters to solicit large donations, apply for funding and ensure meaningful partnerships are created.
- Work to match funders’ aims with Women’s Aid’s Vision, Purpose and Mission, packaging up relevant areas of Women’s Aid’s work and strategy to be appealing to funders. Will have to act creatively and innovatively in order to not miss out on opportunities in a fast paced funding environment and will need to be able to cross sell Women’s Aid products, such as training packages for corporate partners.
- Present compelling cases for support and proposal packages funders both in person and in writing.
- To manage the corporate fundraising officer, and oversee their work with small businesses and workplace fundraising income.
- To manage the prospect development programme, identifying prospects and new funding opportunities, using our database and extended networks (via Trustees, existing supporters, advisory groups, operational contracts etc.) as well as identifying those with a likely interest in our cause but who are not yet connected with Women’s Aid, and ways to approach them.
- Will be required to act independently to manage key relationships with supporters of high value to Women’s Aid, working alongside other colleagues to help maximise support, this may on occasion include Celebrity Ambassadors, and influencers.
- Establish appropriate means of monitoring and evaluating activity, and ensure that all reports to donors are delivered within deadline.
- Take responsibility for ensuring that full records of all contacts are maintained on the database, in accordance with GDPR and relevant reports are produced.
- Use the fundraising database to analyse success rates to support the Fundraising strategy and to feed into the Fundraising teams KPI’s.
- Ensure that all donations are quickly and correctly processed and acknowledged and that reports are available in the appropriate format.
2. Cross departmental working
2.1 To liaise with colleagues across Women’s Aid to ensure an accurate and in depth knowledge of the key services and ongoing projects to ensure the organisation’s work is presented to funders appropriately. Have a good understanding of organisational needs and strategy in order to be able to answer questions from corporate funders.
2.2 To ensure that the conditions of existing funding is adhered to and reported against correctly.
2.3 Work with colleagues across the organisation to strengthen key relationships with partners of high value to Women’s Aid.
2.4 Be willing to share knowledge and advice in areas of expertise with colleagues in the team, and across the wider organisation.
3. Relationship Management
3.1 Provide excellent account management to Corporate Partners, and, where appropriate, Trusts and Major Donors. Ensure that all prospects have a meaningful relationship with Women’s Aid; liaising with Trustees, and the Chief Executive as appropriate.
3.2 To regularly review the donor prospect portfolios across Women’s Aid and to ensure that the right person is driving each relationship.
3.4 To prepare a thorough action/reporting plan for each donor relationship, liaising with colleagues across the organisation to ensure effective relationship management is upheld.
4. Stewardship and engagement
4.1 To employ a variety of personal engagement mechanisms to ensure that prospects and supporters become, and remain, fully engaged with our cause. Mechanisms to include: private meetings; introductions to operational colleagues, Trustees and Directors as appropriate; small engagement events such as dinners; large engagement events such as launches, events and receptions.
4.2 To employ a variety of communications to steward prospects and supporters. Communications to include, but not limited to; Women’s Aid publications, bespoke updates/impact reports on gifts, prompt and personalised thank you letters, bespoke communications sent on issues we know are of interest to individual donors.
4.3 Ensure the highest level of standards of data capture are maintained on Raiser’s Edge, ensuring a complete accurate and up-to-date information on all donors and prospects, whether individuals or organisations. This includes – but is not limited to – information on giving history, relationships, contacts, proposals submitted etc. In particular the post holder must ensure that information is captured and recorded on individual’s connections/relationships with other relevant individuals and organisations.
PERSON SPECIFICATION: Senior Major Donor and Corporates Fundraising Officer
- Proven experience of successful fundraising from Trusts, Corporates, major & mid-level donors
- Experience of acquiring and managing corporate Charity of the Year partnerships
- Demonstrable initiative and determination
- Proven ability to work alone as well as part of a team
- Line management experience
- Experience of writing reports on activities, summarising and analysing figures to make recommendations using Word, Excel and databases
- Experience of managing events for high level donors
SKILLS & ABILITIES
- Demonstrable experience in developing positive relationships with major donors and corporate partners
- Experience of researching and developing targeted proposals for presentation to prospective major donors and corporate partners
- Experience of developing a strategy to meet targets
- Excellent attention to detail and accurate record keeping
- A flexible approach to work, with the ability to manage competing deadlines and priorities
- Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing, and confident making presentations to diverse audiences
- Ability to adapt communication methods to suit differing audiences
- Ability to monitor and evaluate patterns of support and match appropriate project proposals
- Experience of working within agreed budget constraints, ensuring that expenditure is maintained within budgets, and that income is closely monitored
- Experience of compiling budgets for funders
- Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (trusts and foundations, corporate and major donor).
- Experience of using a CRM database, preferably Raiser’s Edge
- Able to demonstrate a commitment and sensitivity to the aims and objectives of Women’s Aid;
- Commitment to anti-discriminatory practice and equal opportunities;
- Willingness to work occasional unsocial hours as required.
- Understanding of the need to act with discretion at all times.
SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT
Terms of appointment: Offer of employment is subject to receipt of a satisfactory DBS assessment at the relevant level for the role and also a satisfactory Pre Employment Health Questionnaire at the expense of WAFE.
Confirmation of appointment will be subject to the satisfactory completion of a probationary period. This will normally be of six months (less for short term contracts). During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.
Salary: £31,766 pro rata. (On an incremental scale guided by the NJC Local authority pay scale points 35-39) + benefits. Salary is paid in arrears through bank credit by the 25th of each month. Part time staff receive pro-rata payment based on hours worked.
Working hours: The standard working hours for this post are 37 hours per week, based in Bristol; benefits include a generous bank holidays and annual leave package and contributory pension scheme.
Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development. We have a training policy in place and encourage staff to take an active role in their career development plan.
Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3 month interim probationary review. .
Annual Leave: Women’s Aid offers an annual leave entitlement of 25 days per year rising by one day per year until 30 days annual leave per year is reached. In addition, we offer 8 days public holidays plus 2 additional days in March and August. All leave entitlement is calculated pro-rata for part time employees.
Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.
Period of notice: 1 month after your probationary period has been completed.
Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.
Asylum and Immigration Act 1996: To comply with this Act, Women’s Aid will need to see the original of at least one document from a specified list, most commonly a British Passport.
Additional information is available on request.
This is an exciting opportunity for someone with experience in fundraising from individuals, including running appeals, organising events, and using the telephone and emails to connect with and manage supporter care. We are also looking for someone with excellent communication and implementation skills, who will enjoy the challenge of working in a growing team at a time of transition. This role requires someone motivated by their Christian faith with a personal interest and concern for the people of the Middle East and North Africa.
This role will initially cover a maternity leave period, but then continue to help grow some of the new priority areas, in tandem with the appointment of Regional Engagement Coordinators and other UK staff. Applications are welcome for either the officer or coordinator role. The Coordinator role is a more senior post for those with more experience and will have line management responsibility. The position is available for part or full-time hours with flexibility over the working location however SAT-7 UK's office in Chippenham will be the home base for this role.
The Supporter Engagement role is responsible for deepening the income from and engagement with individuals. This includes overseeing the acquisition, welcome and care of supporters, sending of direct mail appeals, the growth of joy bringers (regular giving) and mid-level donors, legacies, SAT-7 events (including supporter days), and fundraising projects e.g. sponsored events.
KEY RESPONSIBILITIES (shared between both roles)
Oversee the delivery of the annual appeal programme (direct mail and digital), involving the development of appeal brief, working with colleagues, external copywriter and agency/mailing house.
Deliver and continually refine effective donor/supporter care management processes and programmes, including the ongoing development and effectiveness of the Welcome Process.
Oversee the development and growth of the joy bringer (regular giving programme), so that it becomes a flagship product of SAT-7, recognised across the sector and Christian public.
Oversee the development and implementation of supporter fundraising events (online and face to face), to maximise the impact of the Welcome Process.
Support the coordination of supporter events and attendance at Christian conferences.
Support the development and implementation of a new mid-level donor programme, in tandem with the phased appointment of Regional Engagement Coordinators and other UK staff.
To ensure individual supporter relationships (excluding major donors) are appropriately managed, thanked and asked – focusing on quality and timely communications (according to patterns of giving and engagement).
Develop other supporter fundraising opportunities and resources; including legacies, campaigns, emergency appeals, and sponsored events.
Work closely with F&E Team colleagues to maximise the opportunities for church income and engagement, especially profiling key appeals, joy bringer regular giving, and seasonal campaigns.
There is an Occupational Requirement, in accordance with the Equality Act 2010, for the position to be filled by a committed Christian.
Essential Skills and Abilities Required
University degree e.g. in Marketing or Communications and/or at least two years’ experience in a charity fundraising, communications or marketing role
Computer literacy (e.g. MS Office 365, Word, Excel, Outlook, PowerPoint) plus use of supporter CRM databases
Ability to think creatively about developing plans for fundraising mailings, campaigns and resources (print and digital)
Confident in being able to speak directly to supporters by telephone / face to face.
Able to make personal contributions to staff devotions, and in reflecting your Christian beliefs with supporters (especially in the context of the MENA region and viewer testimonies)
Please submit CV, application form and covering letter.
The client requests no contact from agencies or media sales.
Bone Cancer Research Trust (BCRT) has one simple vision… a world where primary bone cancer is cured.
Do you want to join this leading charity and become part of the team that is fighting primary bone cancer and making a difference through research, information, awareness and support? If so, read on to find out more about the role that you could play in saving lives across the UK.
We are looking for an Individual Giving Manager to join the ambitious, growing and successful fundraising team at BCRT.
This is an exciting new opportunity to develop and deliver an annual programme of activity across all aspects of Individual Giving to attract new supporters, develop existing supporters and nurture them on a path towards Legacy giving. You will be required to:
- Develop and implement a multi-channel Individual Giving programme, comprising of direct marketing campaigns, appeals and stewardship communications.
- Work with the Database & Supporter Care team to analyse and segment the supporter base, developing appropriate supporter journeys and propositions that elicit increased giving and engagement.
- Prepare and manage the Individual Giving annual income and expenditure budget and prepare quarterly forecasts and monthly reports
- Oversee and manage all aspects of appeals, from creative brief, copywriting, print and fulfilment management through to digital promotional and thanking
- Develop a pipeline of Legacy giving, introducing Legacy-specific materials, campaigns, and messaging.
- Manage in memoriam and digital birthday fundraising – developing an onward supporter journey to encourage repeat giving.
We are looking for creative, energetic and imaginative fundraisers with a flair for creative writing and an ability to influence others! Ideally you will come to us with 2 years’ experience in a similar role, and knowledge and understanding of Legacy and Individual Giving fundraising. Perhaps most importantly, you should be a self-motivated team player with a shared passion for the work of Bone Cancer Research Trust.
This is a truly unique and exciting opportunity to join a flexible organisation who puts the wellbeing of its staff at the core. The role will be a blend of homeworking, office-working (Leeds) and travel across the region. By joining the BCRT you will become part of an ambitious team and creative culture with big aspirations and an exciting future ahead!
To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
An exciting opportunity has arisen to lead on the development and delivery of our direct marketing cash and retention programme. Working in a collaborative manner with teams across the organisation, you will be responsible for leading and developing our warm cash print and email programmes focussing on the retention of Standard Value (£0-£249.99) and Mid Value (£250 - £4999 donors). Working with the Direct Marketing & Legacy Manager you will also lead on the recruitment of new cash givers through a variety of channels.
The client requests no contact from agencies or media sales.
Charity People are delighted to be working in partnership with King's College London to recruit a Direct Marketing Officer.
Direct Marketing Officer
King's College London
Holborn, Central London, hybrid working offered
£33,114 inclusive of London Weighting)
This position is an exciting opportunity within the Direct Marketing team of the Fundraising & Supporter Development office. A newly created role, you will help the delivery of direct marketing campaigns as part of an integrated donor acquisition, retention and development programme. You will be responsible for managing direct marketing and stewardship campaigns across a range of channels, including direct mail, email, telemarketing and digital.
The role requires you to juggle a demanding workload, you will be responsible for monitoring, analysing, and reporting on donor retention KPIs and lead on development of plans to respond to opportunities and challenges to improve supporter journeys, retention and minimise donor attrition whilst also supporting on the management of digital and offline direct marketing appeals.
Emphasis will be on growing the mid-value and retention of regular giving donors, meaning you will need to think creatively, and problem solve to effectively steward donors. Excellent interpersonal skills will also be needed to lead on and manage cross team projects.
We are looking for someone with experience of managing and delivering a broad variety of direct marketing activities and supporter journeys, including digital and print, from conception to completion, and of measuring and analysing results to ensure continuous improvement and innovation. You should have an ability to plan and deliver projects within budgets, on time and be able to prioritise and manage a demanding workload. You should have experience of briefing and managing a range of agencies and suppliers and strong interpersonal skills.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.